Community First Bank Conversion Booklet

Welcome To

C1stBank.com

WELCOME TO

COMMUNITY FIRST BANK!

We are excited to share with you that Community First Bank will complete

the final step of our merger with Security Federal Bank, the integration of

our computer systems, on July 9, 2021. This important step will position us

to deliver the full benefits of our combined people, products, services and

locations in servicing your banking needs.

We have created this Guide to provide detailed information on the changes to

your accounts and the expanded capabilities that will result from the merger

of our banks. Please review the information carefully and save this Guide as a

reference.

We have tried to anticipate and answer your questions regarding the merger

and your accounts. If you cannot find the information you need here, or if you

have any questions, please call your local Community First Bank office.

As we continue our relationship, we want to tell you that we appreciate your

business and look forward to serving you and your banking needs.

Sincerely,

Richard D. Burleson, Jr.

President and CEO

Community First Bank

Bill Hampton

Bill Hampton

Chairman, President and CEO

SFB Bancorp, Inc.

TABLE OF CONTENTS

IMPORTANT DATES & NEW BANK HOURS..................................... 3

DEPOSIT ACCOUNTS Q&A.....................................................................4

PERSONAL ACCOUNTS AT A GLANCE.............................................6

Checking Accounts

Savings Accounts

Money Market Accounts

PERSONAL ACCOUNTS CHANGE IN TERMS..................................8

Simply Free Checking

Direct Interest Checking

50+ Interest Checking

Platinum Interest Checking

Simply Savings

Christmas Club Savings

Personal Money Market

Certificates of Deposit

BUSINESS ACCOUNTS AT A GLANCE..............................................18

Checking Accounts

Savings & Money Market Accounts

BUSINESS ACCOUNTS CHANGE IN TERMS...................................19

Simply Free Business

Business Analysis

Business Savings

IOLTA Accounts

Business Money Market Account

COMMERCIAL PRODUCTS....................................................................26

Remote Deposit Capture

Cash Management Online Banking

Automated Clearing House (ACH)

Business Debit Card

LOAN INFORMATION Q&A...................................................................29

ELECTRONIC BANKING INFORMATION Q&A............................. 30

ATM/Debit Cards

Commercial Banking

Online and Mobile Banking

Telephone Banking Access

Bill Pay

Wire Transfers

IMPORTANT INFORMATION

ABOUT DEPOSIT ACCOUNTS............................................................ 34

OVERDRAFT PRIVILEGE DISCLOSURE............................................41

PRIVACY STATEMENT............................................................................ 45

FEE SCHEDULE.........................................................................................47

BRANCH LOCATIONS............................................. Inside Back Cover

2

SYSTEMS MERGER WEEKEND

JULY 9-11, 2021

Friday, July 9, 2021

8:00 AM................................................. Personal Online & Mobile Banking will no longer be available

2:00 PM...................................................................................................Bill Pay will no longer be available

eBusiness Select ACH Origination will no longer be available

4:45 PM ...........................................................Personal Online Banking goes into “inquiry only” mode

Mobile Banking goes into “inquiry only” mode

eBusiness Online Banking will no longer be available

Monday, July 12, 2021

3:00 AM ..............................................................................................Current debit cards no longer active

Begin using new debit cards

Online Banking & Bill Pay will be available

Mobile Banking available to enroll

Lobby & Drive Thru Hours

Mon-Thurs............................8:30 AM - 5:00 PM

Fri.......................................... 8:30 AM - 6:00 PM

Sat..............................................................CLOSED

You have access to all Community First Bank offices located in NC, SC and TN. You will be

able to make deposits, cash checks, and access ATMs. For a list of all locations, please visit

our website, C1stBank.com, or see the inside back cover of this guide.

3

DEPOSIT

ACCOUNTS

General Deposit Account Questions & Answers

We know that you will have many questions regarding how the upcoming merger will affect

your deposit accounts and other aspects of your banking relationship. We want to ensure that

you get those questions answered, and we have addressed many of them below and in the

following pages.

Will my account numbers stay the same?

Yes. Your account number(s) will remain the same.

Will I continue to use my checks and deposit slips?

Yes. You may continue to use your current checks and deposit slips until your supply runs out.

Will my accounts change?

Yes. However, we believe that most customers will see very few changes in their overall

banking relationship. Your current checking or saving account type will be matched with the

new account that most closely resembles your existing account. To see exactly how your

accounts will be affected on July 9, 2021, find the new name for your account type on pages

6-7 (page 18 for business).

You may find that your current account is no longer the best choice for you. We invite you to

review the other account options available from Community First Bank. If you believe that

one of these account options would better meet your banking needs, please contact your local

bank representative. If you are unsure of your current account name, the name of your account

appears on your existing statement(s).

What about my direct deposit and/or automatic draft

arrangement(s)?

All direct deposit and automatic draft arrangements, such as Social Security benefits, payroll

deposits and loan payments, made with your account will be transferred automatically to our

new system without any action on your part. You will not need to make any changes to your

current arrangements

Will the statement date for my accounts change?

Yes. You will receive an interim statement as of July 9, 2021. This statement cycle will cover

transactions between your last statement and July 9, 2021. Service charges will be assessed

4

on this interim statement and interest earned will be paid. You may receive more than one

statement in the month of July. Effective July 31, 2021 your statements will be issued as

follows:

• Personal & Business Checking - Last business day of each month

• Personal & Business Savings – Last business day of each quarter

Will the appearance of my statements change?

Yes. The format of all statements will have a different appearance. If you currently receive

check images in your statements, this will discontinue July 31, 2021.

When will service charges be assessed for my new account type?

All monthly service charge fees on deposit accounts are being waived from July 10, 2021

through July 31, 2021. This will give you time to get acquainted with change in fees to

determine which account is best for you.

Will I continue to have overdraft protection line of credit for my

checking account?

Yes, if you currently have an overdraft protection line of credit for your Security Federal Bank

checking account, it will be converted automatically to line of credit overdraft protection. See

Account Information on page 41 for additional details.

Will I still have access to Automatic Overdraft Privilege?

Yes, if you currently have Automatic Overdraft Privilege on your Security Federal Bank checking

account, it will be converted automatically to the Overdraft Privilege service offered by

Community First Bank. See the Overdraft Privilege Policy disclosure on pages 41-43.

Will the Certificate of Deposit (CD) or Individual Retirement

Account (IRA) terms and penalties change on my accounts?

No. All CD and IRA deposit terms and penalties currently in place will remain for the length of

their original terms. With the first CD or IRA renewal after July 9, 2021, the following penalties

will apply:

TERM

PENALTY

Less than 12 months.....................................................3 months’ interest

12 months or greater....................................................6 months’ interest

How will this affect my 2021 Tax Reporting information?

If you have interest-earning deposit accounts, Certificates of Deposits or Individual Retirement

Accounts, you will receive your tax reporting forms from Community First Bank in January,

2022.

5

PERSONAL

ACCOUNTS

Your existing Security Federal Bank account(s) will be converted to a Community First Bank

account(s) effective July 9, 2021. To find the name of your new account(s), simply locate the

name of your current account(s) on the table below, then look to the right to find the name of

your new Community First Bank account.

All Community First Bank personal accounts and their features are detailed in the Personal

Account Pages – Account Change In Terms included in this Guide. Every effort has been made

to place you in the Community First Bank account that best matches your existing account. As

mentioned in the Question and Answer section above, we are waiving all monthly service charge

fees on personal deposit accounts from July 10, 2021 through July 31, 2021 Please contact

your local Community First Bank office with any questions.

CURRENT SFB ACCOUNT

No Interest - No Fees Checking

Budget Checking

Now Interest Bearing Checking

Super NOW Account

Security 45

CHECKING ACCOUNTS

AT A GLANCE

NEW COMMUNITY FIRST ACCOUNT



Direct Interest Checking

Direct Interest Checking/Platinum Interest

(based on account balance as of July 9, 2021)

50+ Interest Checking

CURRENT SFB ACCOUNT

Statement Savings Personal

Statement Savings Youth

Passbook Savings

Christmas Club

Club Account - Electric Company

SAVINGS ACCOUNTS

AT A GLANCE


Simply Savings

Simply Savings

Simply Savings

Christmas Club (see change in terms)

Simply Savings

6

CURRENT SFB ACCOUNT

Money Market Deposit Account

MONEY MARKET ACCOUNTS

AT A GLANCE


Personal Money Market

7

PERSONAL ACCOUNTS

CHANGE IN TERMS

SIMPLY FREE CHECKING

- $50 minimum to open an account

- No monthly service charge

- No-fee for eStatements or choose paper statement

- No-fee online banking 1

- No-fee debit cards 2

- No-fee mobile banking 1

- No-fee unlimited CFB OWNED ATM transactions 3

This disclosure contains the rules which govern your deposit account.

• Minimum Balance Requirements: No minimum balance requirements

• Dormant / Inactive Account Information: A dormant account fee of $10 per month will

be charged after 12 months of inactivity. Fee waived if balance is $10,000 or greater.

• Transaction Limitations: You cannot, without our express written consent, deposit any

substitute check into an account at Community First Bank.

• Check Payment Order: All credit transactions are processed first. Debits, or withdrawals,

from your account will be processed as follows: electronic items such as ATM and

Preauthorized transactions then checks. The items are processed in the order received within

each category. The processing order of these items is important because if there is not

enough money in the account to pay for the items in the order they are processed, there may

be an overdraft on your account which may result in overdraft or non-sufficient funds fees or

an increase in the amount of these fees.

• Fees and Charges: Please refer to the separate fee schedule provided for information

about fees and charges associated with this account. A fee schedule will be provided to you

periodically when fees or charges change, and upon request.

1

You are responsible for any and all telephone access fees and/or internet service fees that may be accessed by your

telephone and/or Internet service provider.

2

Overdraft and returned item fees may apply.

3

There will be a $1.50 fee charged in addition to ATM owner fee for Non-CFB owned ATM's.

8

DIRECT INTEREST CHECKING


- Competitive Interest





The interest rate and annual percentage yield stated below are accurate as of May 24, 2021. If you would

like more current rate and yield information, please call your local branch. This disclosure contains the

rules which govern your deposit account.

• Rate Information

- The interest rate on your account is 0.05% with an annual percentage yield of 0.05%. Your

interest rate and annual percentage yield may change.

- At our discretion, we may change the interest rate on your account.

- We may change the interest rate on your account every day.

- There are no maximum or minimum interest rate limits for this account.

• Compounding and Crediting

- Interest will be compounded daily.

- Interest will be credited monthly.

- If you close your account before interest is credited, you will receive the accrued interest.

- For the daily collected balance method of interest calculation; the daily collected balance

is calculated by adding the principal in the account for each day of the period and dividing

that figure by the number of days in the period. We use an interest accrual basis of 365 for

each day in the year.




• Balance Computation Method: We use the Daily Balance Method to calculate the interest

on your account. This method applies a daily periodic rate to the principal in the account each

day. The daily balance that we use when calculating interest is the collected balance. That

means we only include those funds for which we have actually received payment when we

determine the daily balance on which interest is paid.

• Accrual of interest on Noncash Deposits: Interest begins to accrue on the same

business day you deposit non-cash items.

1



2


3


9




from your account will be processed as follows: electronic items such as ATM and Preauthorized

transactions then checks. The items are processed in the order received within each category.

The processing order of these items is important because if there is not enough money in the

account to pay for the items in the order they are processed, there may be an overdraft on your

account which may result in overdraft or non-sufficient funds fees or an increase in the amount

of these fees.




50+ INTEREST CHECKING

- One account holder must be age 50+


- Competitive Interest

- Free Community First checks





The interest rate and annual percentage yield stated below are accurate as of May 24, 2021. If you

would like more current rate and yield information, please call your local branch. This disclosure

contains the rules which govern your deposit account.











1



2


3


10

- For the daily collected balance method of interest calculation; the daily collected balance is

calculated by adding the principal in the account for each day of the period and dividing that

figure by the number of days in the period. We use an interest accrual basis of 365 for each

day in the year.









• Accrual of interest on Noncash Deposits: Interest begins to accrue on the same business

day you deposit non-cash items.






11

e an overdraft on your account which may result in overdraft or non-sufficient funds fees or





PLATINUM INTEREST CHECKING


- Free Community First checks

- Higher Interest rate with a balance of $1,500 or more

- Competitive interest if balance falls below $1,500

- $10 monthly charge if minimum balance falls below $1,500






- The interest rate and Annual Percentage Yield below are accurate as of May 24, 2021.

- The interest rate on your account is tiered. If your balance is ≤ $1,499.99 then 0.05% APY;

If it is ≥ $1,500 then 0.10% APY












• Minimum Balance Requirements: A Service Charge of $10 will be imposed every

month if the daily balance on any day of the month falls below $1,500. You must maintain

a minimum daily balance of $0.01 in the account each day to obtain the disclosed annual

1



2


3


12

percentage yield. You will earn interest for every day during the period that your account

equals or exceeds the minimum daily balance requirement.










SIMPLY SAVINGS

- $50 minimum to open

- Minimum daily balance of $100

- $3 service charge per month for balances less than minimum

- Earns interest that is compounded daily and credited monthly

- Quarterly statement cycle

- Free, unlimited telephone access banking and free online banking access 1

13












- For the daily collected balance method of interest calculation; the daily collected balance is

calculated by adding the principal in the account for each day of the period and dividing that

figure by the number of days in the period. We use an interest accrual basis of 365 for each

day in the year.

• Minimum Balance Requirements: A Service Charge of $3 will be imposed every month

if the daily balance on any day of the month falls below $100. You must maintain a minimum

daily balance of $0.01 in the account each day to obtain the disclosed annual percentage yield.

• Dormant / Inactive Account Information: A dormant account fee of $10 per month will be

charged after 24 months of inactivity. Fee waived if balance is $10,000 or greater.








CHRISTMAS CLUB SAVINGS

- No minimum to open

- Earns interest that is compounded daily and credit annually

- Deposits can be made by automatic transfers from a checking or savings account or over the

counter

- At the end of the club period, the funds in the account are deposited into the checking or

savings account you designate








14



- Interest will be credited annually.






• Minimum Balance Requirements: You must maintain a minimum daily balance of $0.01

in the account each day to obtain the disclosed annual percentage yield. You will earn interest

for every day during the period that your account equals or exceeds the minimum daily

balance requirement.






• Accrual of interest on Noncash Deposits: Interest begins to accrue no later than the

business day we receive credit for the deposit of noncash items (for example, checks).

• Transaction Limitations: You may not make withdrawals from your account. At the end

of the club acount period, annually October 31st (two day process, club account closes on

October 31st and funds deposited to the checking or savings account you designate the next

business day).




15

PERSONAL MONEY MARKET


- Minimum daily balance of $500

- Maintain minimum balance in the account each day to obtain the disclosed Annual

Percentage Yield

- Interest on all balances (interest rate is tiered based on balance)

- Interest is compounded daily and credited monthly

The interest rate and Annual Percentage Yield stated below are accurate as of May 24, 2021.

If you would like more current rate and yield information, please call your local branch. This

disclosure contains the rules which govern your deposit account.

Rate Information

- The interest rate and annual percentage yield for your account depend upon the applicable

rate tier. The interest rate and annual percentage yield for these tiers may change.










16





daily balance of $0.01 in the account each day to obtain the disclosed annual percentage

yield. You will earn interest for every day during the period that your account equals or

exceeds the minimum daily balance requirement.

• Rate Tiers Balance Range Interest Rate APY

$0.01 - $2,499.99 0.05% 0.05%

$2,500 - $29,999.99 0.10% 0.10%

$30,000 - $99,999.99 0.15% 0.15%

$100,000 - $199,999.99 0.20% 0.20%

$200,000 and over 0.25% 0.25%




on your account. This method applies a daily periodic rate to the principal in the account

each day. The daily balance that we use when calculating interest is the collected balance.

That means we only include those funds for which we have actually received payment when

we determine the daily balance on which interest is paid. • Accrual of interest on noncash

deposits: Interest begins to accrue on the same business day you deposit non-cash items.











CERTIFICATES OF DEPOSIT

All CD and IRA deposit terms and penalties currently in place will remain for the length of their

original terms. With the first CD or IRA renewal after July 9, 2021, the following penalties will

apply: Community First Bank CDs offer competitive rates and terms. Contact your local branch

to choose the best option for your needs.

Term Penalty

Less than 12 months....................... 3 month's interest

12 months or greater......................6 month's interest

17

BUSINESS

ACCOUNTS

Your existing Security Federal account(s) will be converted to a Community First Bank

account(s) effective July 9, 2021. To find the name of your new account(s), simply locate the

name of your current account(s) on the table below, then look to the right to find the name

of your new Community First Bank account. All Security Federal business accounts and their

features are detailed in the Business Account Pages -Change In Terms included in this

Guide.

Every effort has been made to place you in the Community First account that best matches your

existing account. Please contact your local Community First Bank office with any questions.

CURRENT SFB ACCOUNT

Small Business Checking

Large Business Checking

CHECKING ACCOUNTS

AT A GLANCE




Business Analysis

SAVINGS & MONEY MARKET ACCOUNTS

AT A GLANCE

CURRENT SFB ACCOUNT

Business Savings

Statement Savings Business

Business Money Market


Business Savings

Business Savings

Business Money Market

18

BRAD HOOVER

Senior Vice President and

Commercial Lending Officer

KINGSPORT, TN

BUSINESS ACCOUNTS

CHANGE IN TERMS

SIMPLY FREE BUSINESS

- Minimum balance to open is $50.

- Monthly service charge is $0

- Up to $10,000 currency deposited per month*

- 1,000 Free Monthly Transactional Items*

- Transactions limits: None

- Service Fees: None

- No-fee Business online banking 1



- No fee Bill Pay

- No fee E-statements

- No Fee Telephone Banking 1


* If the Simply Free Business or Business Interest account consistently exceeds $10,000 coin

and currency per month and/or 1,000 items per month, it will be moved to Business Analysis

Checking.





1



2


3


19





Preauthorized transactions then check. The processing order of these items is important

because if there is not enough money in the account to pay for the items in the order they are

processed, there may be an overdraft on your account which may result in overdraft or nonsufficient

funds fees or an increase in the amount of these fees.




BUSINESS ANALYSIS


- Monthly service charge is $12. Avoid charge based on earnings credit


- Service Fees: transaction items $0.15 each; Coin & Currency deposits $0.50 per $1000;

Currency (per strap) $0.09; Coin (per roll) $0.09




- No fee Bill Pay










Preauthorized transactions then checks. The processing order of these items is important

because if there is not enough money in the account to pay for the items in the order they are

processed, there may be an overdraft on your account which may result in overdraft or nonsufficient

funds fees or an increase in the amount of these fees.

• Fees and Charges: Please refer to the separate fee schedule will be provided to you


1



2


3


20

BUSINESS SAVINGS


- Monthly maintenance fee is $3.00 if minimum daily balance falls below $100.00.






The interest rate and annual percentage yield stated below are accurate as of May 24, 2021.














that .figure by the number of days in the period. We use an interest accrual basis of 365 for


• Minimum Balance Requirements: You must maintain a minimum daily balance of $0.01

in the account each day to obtain the disclosed annual percentage yield. You will earn interest

for every day during the period that your account equals or exceeds the minimum daily

balance requirement. If balance falls below mimimum daily balance of $100 then the monthly

maintenance fee $3.00.








• Transaction Limitations: You may not make withdrawals from your account. At the end

of the club account period, annually October 31st (two-day process, club account closes on

1



2


3


21

October 31st and funds deposited to the checking or savings account you designate the next

business day).




IOLTA ACCOUNTS

Eligibility: This account is designed exclusively for Attorneys.


- Monthly service charge is $12. Avoid charge based on earnings credit

- Minimum balance to earn interest is $1,000


- Service Fees: per debit $0.18, per credit $0.39, per item deposited $0.09




- No fee Bill Pay




Balance Range Interest Rate APY

$0.01 - $999.99 0.00% 0.00%

$1,000 - $29,999.99 0.05% 0.05%

$30,000 - $99,999.99 0.05% 0.05%

$100,000 - $199,999.99 0.05% 0.05%

$200,000 and over 0.05% 0.05%












1



2


3


22







• Minimum Balance Requirements: Maintain a minimum daily balance of $1,000 in the

account each day to obtain the disclosed annual percentage yield.








• Accrual of interest on noncash deposits: Interest begins to accrue on the same business









• Fees and Charges: Please refer to the separate fee schedule will be provided to you


23

BUSINESS MONEY MARKET ACCOUNT

Eligibility: This account is open to all business types and non-profit organizations.

- Minimum Balance to open is $50

- Minimum Balance to avoid Monthly Maintenance Fee is $500

- Monthly maintenance fee if below the minimum balance is $10

- Number of no charge withdrawals: 6 (six) limited transfers from this account each cycle if

reauthorized, or automatic transfer to another account, or telephone, order of instruction

or by check draft, debit card or similar order (including POS transactions), made by the

depositor and payable to third parties. Transfers and withdrawals made in person, by

messenger, by mail or at an ATM are unlimited.

- Interest is tiered on daily balance, compounded daily, and credited monthly as follows:

Balance Range Interest Rate APY

$0.01 - $2,499.99 0.05% 0.05%

$2,500 - $29,999.99 0.10% 0.10%

$30,000 - $99,999.99 0.15% 0.15%

$100,000 - $199,999.99 0.20% 0.20%

$200,000 and over 0.25% 0.25%




















daily balance of $0.01 in the account each day to obtain the disclosed annual percentage

yield. You will earn interest for every day during the period that your account equals or

exceeds the minimum daily balance requirement.



24






• Accrual of interest on noncash deposits: Interest begins to accrue on the same business












UNLAWFUL INTERNET GAMBLING ENFORCEMENT ACT (UIGEA)

If you are a commercial customer, you represent to us that you are not engaged in and during the life of your account will

not engage in any activity or business that is unlawful under the Unlawful Internet Gambling Enforcement Act of 2006, 31

USC 5361, et seq., (the "UIGEA"). You may not use your account or any other service we offer to receive any funds, credit

instrument or proceeds that arise out of a business that is unlawful under the UIGEA.

25

COMMERCIAL

PRODUCTS

REMOTE CAPTURE DEPOSIT

Eligibility: All businesses who deposit checks.

Description: Enjoy conveniently making deposits electronically 24-hours a day, 7-days a week.

Streamline cash flow by consolidating deposits from multiple locations, or simply save time

when preparing deposits. With Remote Deposit Capture, it’s like having a 24-hour bank teller

right in your office.

Using a desktop scanner and your PC, you can scan checks received from your customers and

send deposits electronically to the bank. The image of each check is captured and electronically

transmitted for processing. The system automatically generates a deposit ticket for you, so

there is no need to create one.

Benefits:

- Consolidate funds from remote locations into one bank

- Save time preparing deposits

- Increase efficiency by reducing trips to the bank

- No scanner cost

Applicable Fees Apply. Refer to Fee Schedule on page 47.

CASH MANAGEMENT ONLINE BANKING

Eligibility: All businesses are eligible for Business Online Banking.

Description: Our Business Online Banking system gives you the control to manage and

conduct your daily business transactions securely and efficiently. You have access to a broad

array of online services that help you monitor, access and control your company’s cash

resources more effectively.

Access to online banking is available 24/7. Product features include multiple layers of

security with secure tokens and company administration access for users. Online banking is the

foundation and delivery mechanism through which cash management services are available:

- Remote deposit capture, auto borrow/auto sweep, wire transfer and ACH services.

- Current and previous day information, bank statements (e-statements) for the prior 18+

months, transaction details –including check images

- Ability to initiate stop payments, wires, internal transfers, Bill Pay, and Direct Connect to

Quickbooks and Quicken ®

- Allows multiple users with varying access authority

26

Benefits:

- E-statements

- View Balances and Transactions

- Pay Bills faster and easier

- Authorize Individuals for Different Access Levels


AUTOMATED CLEARING HOUSE (ACH)

Eligibility: All businesses looking for a fast, secure and convenient way to manage receivables

/ payables for your business.

Description: This solution saves you the time and expense of writing, processing, mailing and

reconciling checks and is especially ideal for handling recurring disbursements such as payroll

direct deposits, business-to-business payments, utility payments, club dues and memberships.

Benefits:

- Receive funds faster

- Convenient for you and your customers

- Lower Transaction Fees

- Eliminate the security risks of paper checks


27

BUSINESS DEBIT CARD

Eligibility: All businesses are eligible for a Business Debit Card.

Description: With your Community First Bank Business Debit Card, your employees can enjoy

the convenience of never having to write a check while in line at the store. You are able to use

your Business Debit Card wherever debit cards are accepted.

When you use your debit card, each transaction is automatically deducted from your checking

account. For your protection your card has established daily point of sale and cash withdrawal

limits. You now have a secure and convenient way to access and manage your money.

Benefits:

- Transactions automatically deducted from your checking account

- Convenience of never having to write checks

- Protection of daily withdrawal limits

28

LOAN

INFORMATION

Will my account numbers stay the same?

Yes. Your loan account number(s) will remain the same

Are there any changes to my Home Equity Line of Credit?

Yes. After the systems merger, your HELOC statement may have a different Billing Date.

The billing will now occur 15 - 20 days ahead of the payment date (instead of the current

15 days). Your bill after the systems merger may include additional days of interest due

to this billing date change. YOUR DUE DATE WILL NOT CHANGE.. We have provided a table

below to assist you with determining when you can expect your statement to be mailed as

it relates to your Due Date. If you have your payment automatically drafted, this will still

occur on your current due date.

DUE DATE

STATEMENT DATE

25th of each month..........................................................................21 days ahead of payment date

What about my automatic draft arrangement(s) for loan

payments?

All automatic draft arrangements for loan payment will be transferred automatically to

our new system without any action on your part. You will not need to make any changes to

your current arrangements.

How will this affect my 2021 Tax Reporting information?

If you have a reportable mortgage loan, you will receive your tax reporting forms from

Community First Bank in January, 2022.

29

ELECTRONIC

BANKING

INFORMATION

ATM/DEBIT CARDS

Will the ATMs be unavailable during this time?

Yes, there will be a period of time when the Security Federal Bank ATMs are unavailable.

As of Monday, July 12, 2021 you will have access to all of the ATMs at the various

Community First Bank locations.

Will I receive a new debit card/ATM card?

Yes. You will receive a new Community First Bank debit card in early July along with

instructions on how to activate it and set your PIN. Please begin using your new

Community First Bank debit card on Monday, July 12, 2021 at 8:00 AM.

Your Security Federal Bank debit card will become inactive on Monday, July 12,2021 at

3:00 AM.

Your new “EMV” debit card will include the latest chip technology, which offers more

security features to prevent counterfeit fraud, including enhanced transaction information

that will enable you to more easily verify your account activity. It will also provide new

withdrawal limits:

- Consumer debit cards will now have a $525 daily ATM withdrawal limit and a $2,500

daily Point-of-Sale limit.

- Business debit cards will now have a $525 daily ATM withdrawal limit and a $2,500

daily Point of Sale limit.

Your new debit card will have a new number, so if you have used your debit card to

establish automatic debits against your account, you will need to provide your new number

to the originator of the debit transaction(s). If you previously had an ATM card, you will be

issued a debit card.

ONLINE & MOBILE BANKING

Will I continue to have access to my accounts online?

Yes. Beginning end of day Friday, July 9, 2021 Security Federal Bank Online Banking will

go into “inquiry only” mode.

PLEASE NOTE THAT NO TRANSACTIONS (including transfers) CAN BE INITIATED AFTER

THAT TIME.

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However, you may continue to view your account balance, history and download prior

statements through July 9, 2021. Balance information will be updated after the Monday,

July 12, 2021 processing is complete.

Access to Security Federal Bank Online Banking will be available through the Community

First Bank website (www.c1stbank.com) the morning of Monday, July 12, 2021.

Will my login or user account information change?

Yes. Your login information to access Online Banking will need to be created starting

Monday, July 12, 2021.

Will my eStatements change?

Yes, customers currently enrolled in Electronic Deposit statements with an active online

banking account will continue to receive their statements through our online banking

system. You will receive a one-time paper statement that includes transactions through

Friday, July 9, 2021.

Note: Your historical eStatements will not be available after Friday, July 9,

2021. We recommend you print, download or save prior eStatements for future

reference.

Will I have access to Mobile Banking?

Yes. Mobile Banking will be in inquiry mode only beginning at 6:00pm on July 9, 2021. At

that time you can enroll in Community First Bank Mobile Banking. Here’s how:

- Go to your provider’s App marketplace.

Android devices – utilize Google Play. Apple devices – utilize the App store.

- Search for the “Community First Bank Mobile Banking App” or "C1st Personal /

C1st Business"

- Follow the instructions to download and activate the Community First Mobile Banking

app.

Once you are enrolled in Mobile Banking, you will be able to use Mobile Deposit Capture.

31

BILL PAY

Will I have access to Online Bill Pay?

If you are currently an Online Bill Pay user, you will need to create a new login and set up

your Bill Pay accounts to have access to Online Bill Pay. All Bill Pay customers will need

to stop scheduling payments after July 8th at 5:00pm on SFB system. Please note some

important information as it relates to Online Bill Pay:

- Beginning at 5:00 pm on July 8th , you will not have access to our current Bill

Pay Service.

- Our new Community First Bill Pay service will be available to you beginning Monday,

July 12, 2021.

- All current Bill Pay payees will need to be re-established.

- All scheduled single or recurring payments will process as usual.

Changes you will see in the new Online Bill Pay service:

- The Online Bill Pay service cutoff time is 3:00 PM EST.

- Electronic (ACH) Payments are deducted from your account on the Process Date at

3:00 PM EST. This means you may see payments deducted from your account and

delivered to payees one day quicker than in the past.

- Electronic (ACH) Payments cannot be stopped but can be canceled by contacting the

Bank.

- Your checking account number will be printed on the checks along with a unique

check numbering sequence.

- Funds for check payments will be deducted from your account when the payee cashes

the check.

- Once a check payment has been mailed, no stop payment can be placed until it is

presented for payment at the bank.

COMMERCIAL BANKING

Will I have access to my eBusiness Online banking account?

No. If you are a current user of web banking services, including ACH origination you will

need to contact Community First Bank regarding new system details. The web banking

product will not be available after Friday, July 9, 2021.

Will my merchant services change?

Yes. These services will be changed.

TELEPHONE BANKING ACCESS

Will I continue to have access to information about my accounts

through telephone banking?

You will continue to have access to information about your accounts through telephone

banking, however you will need to enroll in the Community First Bank System OnCall.

32

It will be available to you on Monday, July 12, 2021. The first time you call OnCall, use

your account number, full SSN, or Tax ID number and follow the prompts to access your

information.

The phone number for OnCall is 864-718-0743 / 1-800-589-8388. OnCall is the

easiest, most convenient way to get information about your accounts – 24 hours a day.

As easy to use as a touch-tone phone, OnCall answers questions about checking, savings,

installment loans, mortgage loans and home equity lines of credit as well as certificates

of deposits. You can also transfer funds between your accounts with OnCall. OnCall

provides step-by-step instructions, so you’ll always know what to do.

WIRE TRANSFERS

Will wire transfer instructions change?

Yes. For incoming wire transfers beginning Monday, July 12, 2021, please provide the

sender the information below.

DOMESTIC

Beneficiary Bank: Community First Bank

Beneficiary Bank Address: 3685 Blue Ridge Blvd., Walhalla, SC 29691

ABA Routing #: 053202130

Beneficiary Account Number: Existing Account Number

For Further Credit to: Your account name

Account Number: Your account number

Address: Your address

33

IMPORTANT

INFORMATION

ABOUT DEPOSIT ACCOUNTS

FDIC INSURANCE COVERAGE INFORMATION

When two or more banks merge, deposits from the assumed bank are separately insured from

deposits at the assuming bank for at least six months after the merger. This grace period

gives a depositor the opportunity to restructure his or her accounts, if necessary. CDs from

the assumed bank are separately insured until the earliest maturity date after the end of the

six-month grace period. CDs that mature during the six-month period and are renewed for the

same term and in the same dollar amount (either with or without accrued interest) continue to

be separately insured until the first maturity date after the six-month period. If a CD matures

during the six-month grace period and is renewed on any other basis, it would be separately

insured only until the end of the six-month grace period.

TERMS AND CONDITIONS OF YOUR ACCOUNT(S)

CHANGE IN TERMS

Effective July 9, 2021

This Change in Terms contains the details of changes to your Terms and Conditions agreement

provided to you at the time you opened your deposit account(s) with Security Federal Bank. Any

other terms on your account not described in this notice also continue to apply.

A TEMPORARY DEBIT AUTHORIZATION HOLD AFFECTS YOUR

ACCOUNT BALANCE:

Our overdraft fee is $35 per item, according to our overdraft fee policy.

ELECTRONIC FUNDS TRANSFERS

YOUR RIGHTS AND RESPONSIBILITIES

CHANGE IN TERMS


This Change in Terms contains the details of changes to your Electronic Funds Transfer notice.

This notice applies to consumers only. Any other terms on your account not described in this

notice also continue to apply.

34

TELEPHONE TRANSFERS

You may access your account by telephone at 864-718-0743 / 1-800-589-8388 with either

touch (pressing buttons) or voice commands (speaking the information), your account numbers,

social security number and personal identification number (PIN).

ATM TRANSFERS

You may access your account(s) by ATM using your debit card and personal identification

number to:

- Get cash withdrawals from checking accounts. You may withdraw no more than

$500 per day.

- Get cash withdrawals from savings accounts. You may withdraw no more than

$500 per day.

POINT-OF-SALE TRANSACTIONS

You may not exceed more than $2,500 in transactions per day.

OTHER WITHDRAWAL LIMITATIONS

International Transactions. Debit cards issued by Community First Bank are not active for

use in countries outside the United States. Please contact your local branch if you plan to travel

internationally and want to access your accounts through your Community First Bank debit

card.

MOBILE BANKING TRANSFERS

You may access our consumer accounts through a downloadable app that is currently

compatible with certain Android phones, iPhones and iPads; however, it may not be fully

compatible with all models, versions or operating systems. You will setup an access ID and

password to access your accounts and transfer funds as previously disclosed.

You may also access your accounts to:

- Make deposits to checking accounts

- Make deposits to savings accounts

FEES

We charge a $10 fee for debit card replacement.

PREAUTHORIZED PAYMENTS

We charge $30 for each stop payment of an ACH preauthorized payment.

CONSUMER LIABILITY FOR UNAUTHORIZED TRANSFERS

The limitations on your liability for unauthorized transactions described generally apply to all

electronic fund transfers. However, different limitations apply to certain transactions involving

your card. These limits apply to unauthorized transactions processed on the Plus Network.

35

If you notify us about an unauthorized transaction involving your card and the unauthorized

transaction took place on the Plus Network, zero liability will be imposed on you for the

unauthorized transaction. We may increase the limit of your liability for such unauthorized

transactions if we reasonably determine, based on substantial evidence, that you were negligent

or fraudulent in the handling of your account or your card. The zero liability provisions do

not apply to PIN-based debit transactions not processed by the Plus Network, including ATM

transactions outside of the United States.

Your liability for unauthorized transactions with your card with that involve PIN-based debit

transactions not processed Plus Network, including ATM transactions, are described under the

“Consumer Liability” section.

YOUR RESPONSIBILITY TO NOTIFY US OF LOSS OR THEFT

If you believe your debit card or PIN or Internet banking access code has been lost or stolen,

call us at: 1-800-500-1044 or write to: Community First Bank, PO Box 1097, Walhalla, SC

29691.

Please contact your local branch to order a new card. We may assess a Replacement Card Fee.

Please refer to the Fee Schedule on page 47.

ADDITIONAL PROVISIONS

Mobile Banking for Consumers: The Service is available through a downloadable app that

is currently compatible with certain Android phones, iPhones and iPads; however, it may not

be fully compatible with all models, versions or operating systems. The Service is currently

available for use only by consumers for personal, family and household purposes and may not

be used for business purposes or by legal entities other than individuals. Use of the Service

requires that at least one personal account be maintained with the Bank.

There is no cost for the app or for using the Service. However, any normal account fees and

service charges continue to apply. Also, you remain subject to your existing agreements with

any third-party service providers (such as your mobile service provider), and those agreements

may provide for fees, limitations and restrictions that might impact your use of this service.

This Service is available 24 hours, every day of the year, except during routine system

maintenance, upgrades and unscheduled outages.

The Service allows you to perform various functions, including viewing account balances

and recent transactions, viewing check and deposit images, and making fund transfers and

payments among your accounts that we permit you to link in the Service (with linkage criteria

being in our sole discretion). You may view information on checking, savings and money market

accounts, CDs, IRAs, and loans and lines of credit (but not credit cards). Fund transfers may be

made among checking, savings and money market accounts, and payments may be made from

any of those three types of accounts to loans or lines of credit. You may also make advances

from a line of credit (excluding construction loans) to your checking, savings or money market

36

account. We may add other functions in the future and will place a notice in the Service when

they become available.

You may use the Service to make immediate one-time transfers or payments or to schedule

future-dated one-time (but not multiple recurring) transfers or payments among your linked

Community First Bank deposit and credit accounts. Federal regulations may limit the number of

preauthorized future transfers you can make from savings or money market accounts in a given

statement period. For purposes of processing transfers and payments, the Bank's business days

are Monday through Friday, excluding holidays. All transfer and payment requests received after

7:00 p.m. ET on business days or on Saturdays, Sundays or holidays will be processed on the

Bank's next business day. For security purposes, there are limits on the frequency and amount

of transfers you may make using this service.

Mobile Deposit allows you to electronically make single-item deposits to any account which

we determine is eligible for the service. This is accomplished by your using a supported mobile

device equipped with a camera to create images of the front and back of a paper check and to

transmit those images and the related deposit information to us. There is currently no separate

charge for using Mobile Deposit. However, any normal account fees and service charges

continue to apply. Also, you remain subject to your existing agreements with any third-party

service providers (such as your mobile service provider), and those agreements may provide

for fees, limitations and restrictions that might impact your use of Mobile Deposit. We reserve

the right to begin charging fees for using Mobile Deposit in the future. If that were to happen,

you would be provided advance notice of such fees. If we receive your deposit before 5:00 PM

Eastern time on a Business Day (Monday through Friday, excluding Bank holidays), that day

will be deemed the date of your deposit and the funds will be provisionally credited to your

account on the same day. Deposits received after the cutoff time or on a non-Business Day will

be considered deposited and the funds will be provisionally credited on the next Business Day.

Deposits are not deemed received by us until you receive the confirmation notice described

above. We may change our cutoff time at any time in our discretion.

The Privacy Statement provided to you at the time you opened your account(s) with Security

Federal Bank will be replaced with the Community First Bank Privacy statement below.

FUNDS AVAILABILITY DISCLOSURE

CHANGE IN TERMS


The Funds Availability Disclosure below for Community First Bank will replace the one provided

to you at the time you opened your account(s) with Security Federal Bank.

FUNDS AVAILABILITY POLICY DISCLOSURE

PURPOSE OF THIS DISCLOSURE. The information here describes our policy of holding

deposited items in a transaction account before funds are made available to you for withdrawal.

37

This is our Funds Availability Policy. In summary, our policy is made to make your funds

available by the first Business Day after the day of deposit. Please refer to the section

DETERMINING THE AVAILABILITY OF YOUR DEPOSIT for the complete policy.

For purposes of this disclosure, the terms “you”/“your” refer to the customer and the terms

“our”/“we”/“us” refer to Community First Bank.

Generally, transaction accounts are accounts which would permit an unlimited number

of payments by check to third persons, and also an unlimited number of telephonic and

preauthorized transfers to third persons or other accounts you may have with us.

DETERMINING THE AVAILABILITY OF YOUR DEPOSIT. The length of the delay varies

depending on the type of deposit and is explained below. When we delay your ability to

withdraw funds from a deposit, you may not withdraw the funds in cash, and we will not pay

checks you have written on you account by using these funds. Even after we have made funds

available to you and you have withdrawn the funds, you are still responsible for checks you

deposit that are returned to us unpaid and for any other problems involving your deposit.

When we delay your ability to withdraw funds, the length of the delay is counted in Business

Days from the day of your deposit. The term “Business Day” means any day other than a

Saturday, Sunday or federally declared legal holiday, and the term “Banking Day” means that

part of any Business Day on which we are open to the public for carrying on substantially all of

our banking functions.

If you make a deposit before 5:00 p.m. Monday – Thursday and Friday at 6:00 p.m. on a

Business Day that we are open, we will consider that day to be the day of your deposit.

However, if you made a deposit after 5:00 p.m. Monday – Thursday and Friday at 6:00 p.m. or

on a day that we are not open, we will consider the deposit made on the next Business Day we

are open.

AVAILABILITY SCHEDULE

Same Day Availability. Funds from electronic direct deposits to your account will be available

on the day we receive the deposit. In addition, funds from deposits of:

- cash (if made in person to an employee of Community First Bank*)

- wire transfers

- U.S. Treasury checks (if payable to you and deposited into your account)

- Federal Reserve Bank or Federal Home Loan Bank checks (if payable to you and deposited

into your account, and the deposit is made in person to an employee of Community First

Bank*)

- State or Local Government checks (if payable to you and deposited into your account, and

the deposit is made in person to an employee of Community First Bank*)

- Cashier’s, Certified, or Teller’s checks (if payable to you and deposited into your account,

and the deposit is made in person to an employee of Community First Bank*) will also be

available on the day of deposit.

*If you do not make your deposit in person to one of our employees (for example, if you mail the

deposit), funds from these deposits will be available no later than the second Business Day after

the day of your deposit.

38

Next Day Availability. Funds from the following checks will be made available by the first

Business Day after the day of deposit.

- U.S. Postal Service money orders (if payable to you and deposited into your account, and


- Checks drawn on us




Other Check Deposits. Funds from all other check deposits will be available by the first

Business Day after the day of your deposit.

LONGER DELAYS MAY APPLY. In some cases, we will not make all the funds that you deposit

by check available to you according to the previously stated availability schedule. Depending on

the type of check that you deposit, funds may not be available until the first Business Day after

the day of your deposit. The first $225.00 of your deposits, however, may be available on the

day of deposit.

If we are not going to make all of the funds from your deposit available to you according to the

previously stated availability schedule, we will notify you at the time you make your deposit We

will also tell you when the funds will be available. If your deposit is not made directly to one of

our employees, of if we decide to take this action after you have left the premises, we will mail

you the notice by the day after we receive your deposit. If you will need the funds from a deposit

right away, you should ask us when the funds will be available.

HOLDS ON OTHER FUNDS FOR CHECK CASHING. If we cash a check for you that is drawn

on another financial institution, we may withhold the availability of a corresponding amount of

funds that are already in your account. Those funds will be available at the time funds from the

check we cashed would have been available if you had deposited it.

SPECIAL RULES FOR NEW ACCOUNTS. If you are a new customer, the following special

rules will apply during the first 30 days your account is open.

Same Day Availability. Funds from electronic direct deposits, cash (if made in person to an

employee of Community First Bank*) and wire transfers made to your account will be available

on the day we receive the deposit. In addition, the first $5,525 of a day’s total deposits of

- U.S. Treasury checks (if payable to you and deposited into your account)

- Federal Reserve Bank or Federal Home Loan Bank checks (if payable to you and deposited

into your account, and the deposit is made in person to an employee of Community First

Bank*)

- State or Local Government checks (if payable to you and deposited into your account, and


- Cashier’s, Certified, or Teller’s checks (if payable to you and deposited into our account,

and the deposit is made in person to an employee of Community First Bank*)

- Traveler’s Checks (if payable to you and deposited into your account, and the deposit is

made in person to an employee of Community First Bank*)

39

- checks drawn on us

will also be available the day of deposit. The excess over $5,525 will be available by the second

Business Day after the day of your deposit.




Next Day Availability. Funds from the first $5,525 of a day’s total deposits of

- U.S. Postal Service money orders (if payable to you and deposited into your account, and


are available on the first Business Day after the day of your deposit. The excess over $5,000

will be available by the second Business day after the day of your deposit.




Other Check Deposits. Funds from all other check deposits will be available by the ninth

Business Day after the day of deposit.

SUBSTITUTE CHECKS AND YOUR RIGHTS

CHANGE IN TERMS


This Change in Terms contains the details of changes to the information regarding Substitute

Checks and Your Rights provided to you at the time you opened your account(s) with Security

Federal Bank. Any other terms on your account not described in this notice also continue to

apply.

Institution Contact: We are changing the contact us information to as follows: Community

First Bank, PO Box 1097 Walhalla, SC 29691 or at 864-364-6130.

40

OVERDRAFT PRIVILEGE

DISCLOSURE

Overdraft Privilege (ODP) is a service we provide to our checking account customers

to cover inadvertent overdrafts. The service is subject to the eligibility criteria and

other constraints as explained below.

- You are NOT required to have this service on your account – You may opt out at any

time.

- The payment of overdrafts is not guaranteed – Overdraft Privilege is a discretionary

service we can add to your personal and business account(s) to cover overdrafts and is subject

to the eligibility criteria as presented in this Guide. However, whether your overdrafts will be

paid is discretionary, and we reserve the right not to pay. For example, we typically do not pay

overdrafts if your account is not in good standing or meeting eligibility criteria as disclosed

below.

- Good standing includes the following criteria:

- Age of account

- Number of deposits

- Deposit patterns

- Repayment patterns

- Overdraft activity

- You may be charged an overdraft fee for each insufficient item paid into

overdraft – You may be charged our normal overdraft or return item fee currently, $35.00,

for each item that is presented. When more than one overdraft item is presented and paid,

multiple overdraft fees may be charged. Both the amount of the overdraft items and all other

fees, including but not limited to overdraft fees, are included in this limit. We limit the fees to

the following:

- We will not charge an overdraft fee for transactions that draw down the ending available

balance $1.00 or less.

- Suspension of Overdraft Privilege – If you overdraw your account, you must return the

account to a positive balance within 30 days, or your Overdraft Privilege will be suspended.

The Bank reserves the right to suspend the privilege if it determines the customer is not

managing their account in a responsible manner which harm themselves or the Bank.

- Deposits to Overdrawn Accounts – All deposits to overdrawn accounts are applied to the

negative balance.

- Closing of Overdrawn Accounts – Checking accounts that remain overdrawn for 60

consecutive calendar days will be closed and charged off.

- Excessive Use – ODP is not designed to be used as a permanent solution for financial needs.

The Bank monitors accounts for excessive use and we may remove ODP if we believe you are

not managing your account in a responsible manner, which may harm you or the Bank.

41

Overdraft Protection Options. There are other overdraft protection options available to you

which may be less costly.

PRODUCT/SERVICE

Transfer from another

account

Overdraft Line of Credit

DESCRIPTION

If you have other accounts with us, you can

authorize us in advance to transfer the funds

needed to cover overdrafts.

This product requires you to complete

an application, and approval and Annual

Percentage Rate (APR) are based on your

creditworthiness.

COST

There is no fee for

this service

APR and per

transaction advance

fee

Eligibility Criteria – No application is required; eligibility is at the discretion of the Bank. You

may not be granted ODP if:

- Your account type is not eligible

- You are more than 30 days past due on any Bank loan or delinquent on any other

obligation to the Bank

- You are subject to any legal or administrative orders, levy, or are currently a party in a

bankruptcy proceeding

- You have an outstanding Overdraft Repayment Plan balance

- The primary account owner is less than 18 years old

- Your account is classified as dormant

- You have an unresolved prior loss with the Bank

- You have voluntarily Opted-Out of the program

Transactions Eligible for Overdraft Privilege Coverage:

- Checks - Online Banking Bill Pay

- ACH Transactions - Debit card Transactions

ATM/Everyday Debit Card Transactions – Community First Bank has a policy and practice

of declining to authorize and pay any ATM or one-time debit card transactions, if the customer

has opted in to the Regulation E, when the bank has a reasonable belief at the time of the

authorization request that the customerdoes not have sufficient funds available to cover the

transactions.

If the customer has not opted in to an ATM or one-time debit card transaction and an item

comes through that would cause the customer account to go into overdraft, the Bank has the

option to pay the overdraft but not charge the customer an overdraft fee to to decline the

transaction.

Overdraft Privilege Opt Out – If you do not want to have Overdraft Privilege, simply

contact any of our branch locations to remove this benefit from your account in the event that

customers do not want to the service available, they may opt out at any time. If you opt out,

you may still be charged our $35.00 returned item fee. Customers who receive Social Security,

federal direct deposit or any other entitlement benefit must opt out if they do not want the Bank

to apply those funds to pay an overdraft.

42

Payment Order of Items – Items presented for payment may not be processed in the

same order as they were received, and that order may affect the total fees assessed to your

account. Generally the first items that we pay are ATM withdrawals, debit card transactions,

and any checks cashed by our employees or that you have written to us. We then pay any items

that were submitted electronically, such as ACH items, preauthorized automatic transfers,

telephone-initiated transfers and any other electronic transfers. Finally, we pay the remaining

items based on smallest to largest dollar amount.

NOTE: Holds placed on your available account balance for pending debit card/electronic

transactions, including gasoline, hotel/rental car deposits, etc, may reduce your available

balance and cause your account to become overdrawn.

Financial Education – The Bank believes that financial literacy and education helps

consumers make informed decisions. Awareness of personal financial responsibility allows

consumers to realize the benefits of responsible money management, understand the credit

process and the availability of help if problems occur. www.MyMoney.gov is the federal

government’s website for federal financial literacy and education programs, grants and other

information.

Checking Account Agreement – Your account agreement describes the duties, obligations,

and rights of depositors, authorized signatories and the Bank with regard to your deposit

accounts. That account agreement is incorporated herein for all purposes as if it were set forth

verbatim as to matters not directly addressed by this disclosure. Your account agreement and

this disclosure shall be construed so as to minimize conflicts between them.

Waiver: The Bank’s forbearance from, or delay in, exercising any of the Bank’s rights, remedies,

privileges, or right to insist on your strict performance of any provisions of your account

agreement, this ODP disclosure, or any other provision related to your account, shall not be

construed to be a current or future waiver of the Bank’s rights, remedies or privileges.

Remedy: You and the Bank agree that the exclusive remedy and forum for all disputes arising

out of the Overdraft Privilege or your or Bank’s performance thereunder, except for matters you

or Bank take to small claims court, is arbitration by an independent arbitrator pursuant to the

applicable rules of the American Arbitration Association, except as prohibited by law.

43

44

PRIVACY STATEMENT

CHANGE IN TERMS

PRIVACY POLICY

DISCLOSURE STATEMENT

Facts

WHAT DOES COMMUNITY FIRST BANK DO WITH YOUR PERSONAL

INFORMATION?

Rev. 04/27/2021

Why?

What?

Financial companies choose how they share your personal information. Federal law

gives consumers the right to limit some but not all sharing. Federal law also requires us

to tell you how we collect, share, and protect your personal information. Please read

this notice carefully to understand what we do.

The types of personal information we collect and share depend on the product or

service you have with us. This information can include:

• Social Security number

• Account balances and payment history

• Transaction or loss history

• Mortgage rates and payments

• Credit history

When you are no longer our customer, we continue to share your information

as described in this notice.

How?

All financial companies need to share customers’ personal information to run their

everyday business. In the section below, we list the reasons financial companies

can share their customers’ personal information; the reasons Community First Bank

chooses to share; and whether you can limit this sharing.

Reasons we can share your personal information

For our everyday business purposessuch

as to process your transactions, maintain your

account(s), respond to court orders and legal

investigations, or report to credit bureaus

For our marketing purposesto

offer our products and services to you

For joint marketing with other financial

companies

For our affiliates’ everyday business purposesinformation

about your transactions and experiences

For our affiliates’ everyday business purposes-

Information about your creditworthiness

Does Community

First Bank share?

Yes

Yes

Yes

Yes

Yes

Can you limit this

sharing?

No

No

No

No

Yes

For our affiliates to market to you Yes

Yes

For nonaffiliates to market to you No

We don't don’t share

To limit our

sharing

• Call 877-881-2130 to be directed to your local COMMUNITY FIRST

BANK branch for assistance.

• Mail the form below

Please note:

If you are a new customer, we can begin sharing your information 30 days from the date

we sent you this notice. When you are no longer our customer, we continue to share

your information as described in this notice. However, you can contact us at any time to

limit our sharing.

877 881-2130


45

DISCLOSURE STATEMENT

Page 2

Facts

Who we are

Financial companies choose how they share your personal information. Federal law

Why? Who is providing this

gives

notice?

consumers the

Community

right to limit

First

some

Bank

but not all sharing. Federal law also requires us

to tell you how we collect, share, and protect your personal information. Please read

this notice carefully to understand what we do.

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service you have with us. This information can include:

• Social To protect Security your number personal information from unauthorized access and

• Account

use, we

balances

use security

and payment

measures

history

that comply with federal law. These

How does Community First measures include computer safeguards and secured files and

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What? Bank protect my personal

buildings. We restrict access to nonpublic information about you to

information?

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employees

rates

who

and

need

payments

to know to provide products or services to you.

• Credit We maintain history physical, electronic, and procedural safeguards.

When you are no longer our customer, we continue to share your information

We collect your person information, for example, when you

as described in this notice.

• Open an account or deposit money

• Pay your bills or apply for a loan

How does Community All financial First companies need to share customers’ personal information to run their

Bank collect my personal everyday business. In the

•

section

Use your

below,

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we

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the reasons

card.

financial companies

How? information? can share their customers’ personal information; the reasons Community First Bank

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whether

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this sharing.

information from others, such as

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Federal law gives you the right to limit only

Does Community Can you limit this

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information about

First

your

Bank

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share? sharing?

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business

sharing?

purposes- • Affiliates from using your information to market to you

such as to process your transactions, maintain • your Sharing for non-affiliates to market to you

account(s), respond to court orders and legal

Yes

No

investigations, or report to credit bureaus State laws and individual companies may give you additional rights

For our marketing purposesto

limit sharing.

Yes

to offer our products and services to you

No

For joint marketing with other financial

Yes

companies

No

What happens when I limit

Your choices will apply to everyone on your account unless you tell

For sharing our for affiliates’ an account everyday I hold business us otherwise. purposes-

Yes

No

information

jointly with

about

someone

your transactions

else?

and experiences

For our affiliates’ everyday business purposes-

Yes

Yes

Information about your creditworthiness

For nonaffiliates to market to you No We don’t share

Definitions

Affiliates

Nonaffiliates

Joint marketing

WHAT DOES COMMUNITY FIRST BANK DO WITH YOUR PERSONAL

INFORMATION?

For our affiliates to market to you Yes Yes

To limit our

sharing

Rev. 04/27/2021

Companies related by common ownership or control. They can be financial

• Call 877-881-2130 and to nonfinancial be directed companies. to your local COMMUNITY FIRST

BANK branch for • assistance. Our affiliates include Community First Financial Services,

• Mail the form below SeaTrust Mortgage Company

Please note: Companies not related by common ownership or control. They can be

If you are a new customer, financial we and can nonfinancial begin sharing companies. your information 30 days from the date

we sent you this notice.

•

When

Community

you are

First

no

Bank

longer

does

our

not

customer,

share with

we

non-affiliates

continue to

so

share

they

your information as described in this notice. However, you can contact us at any time to

limit our sharing.

can market to you.

A formal agreement between non-affiliated financial companies that together

market financial products or services to you.

877 881-2130 • Community First Bank doesn’t jointly market.


46

FEE

SCHEDULE

This schedule sets forth certain conditions, fees and charges that are specific to your account.

We may amend the fees and charges contained in this schedule from time to time.

The following fees and charges may be assessed against your account:

ACCOUNT SERVICES Effective March 19, 2021 Effective August 1, 2021

Account Closed by Customer

Checking or Savings $5.00 (within 60 days of opening) $20.00 (within 90 days of opening)

Youth Savings N/A $2.00 (within 90 days of opening)

Account Research $20.00 per hour ($20 minimum) $25.00 per hour

Card Services

ATM/Debit Card Replacement $5.00 $10.00 (MasterMoney Debit Card

Replacement)

Expedited Card Replacement N/A $50.00 $75.00

(3-day) (Overnight/Next Day)

Non CFB ATM Usage

47

$1.50 (in addition to fee charged

by ATM owner)

Copies of Checks $3.00 each N/A

Check Printing Depends on style of check ordered Depends on style of check ordered

Check re-order without reorder form $5.00 per order N/A

Counter Checks N/A $1.00 (per sheet of 4 checks,

after one/month at no cost)

CPA Confirmation N/A $20.00

Deposit Account Charge-Off Collection N/A $25.00

Transfers & account inquiries by phone $5.00 N/A

(not TeleBanker)

Dormant Account $5.00 per month $10.00 per month

An account is dormant if you have made no deposits or

withdrawals to the account (six months on savings, 90 days on

NOW, and Money Market with balances of $100.00 or less)

Fee will be assessed if no account

activity or contact with us for 12

months (checking) or 24 months

(savings) if specific account has a

balance of less than $10,000

IRA Trustee-to-Trustee Transfer $50.00 $50.00

NSF Items

Overdraft fees $25.00 per item $35.00 (NSF paid)*

(all items paid on a day)

*Fee applies to each overdraft or

returned item created by any of

the following: check, in-person

withdrawal, or other electronic

means

NSF Items cont.

Until overdraft is covered $15.00 per day (after the first day) N/A

Returned Item (NSF)* $25.00 $35.00

Returned Deposited Item $7.50 $10.00

On-Us item presented for collection $5.00 N/A

Unpostable reject items $10.00 per item N/A

Personal Performance Money Market N/A $10.00 per item (transactions over 6)

Statement Services

Account Activity Printout $2.00 $5.00

Account Balancing Assistance $20.00 per hour ($20 minimum) $25.00 per hour

Lost passbooks $2.00 N/A

Special Statement Cutoff / N/A $5.00

Duplicate Statement

Stop Payment $25.00 ($40.00 for block of numbers) $30.00

Tax Levy/Garnishments $50.00 $100.00

OTHER

Cashier’s Checks (customer) $5.00 $5.00

Cashier’s Checks (non-customer) N/A $10.00 (up to $500.00 with

guaranteed funds)

Teller Checks $3.00 N/A

Collection/Exchange of Foreign Currency N/A $35.00

Fax Service $8.00 plus $.50 per page $5.00 plus $1.00 per page

Money Orders (customer) $3.00 $2.00

Money Orders (non-customer) N/A $5.00 (up to $500.00 with

guaranteed funds)

Photocopies (miscellaneous documents) $0.10 each (first 10) $0.25 per page

Photocopies $0.25 each (In excess of 10) N/A

Wire Transfers

Incoming (Domestic) $20.00 (Same day credit) N/A

Incoming (Domestic) $15.00 (Next day credit) $15.00

Outgoing (Domestic) $15.00 $20.00 ($15.00 online outgoing)

Incoming (International) N/A $60.00

Outgoing (International) N/A $60.00 ($50.00 online outgoing)

BUSINESS ACCOUNTS ONLY

ACH N/A $15.00 per month / $0.10 per item

Remote Deposit Capture N/A $12.00 per month

Zero Balance Sweep Accounts N/A $15.00 per account, per month

48

Elizabethton, TN

Kingsport, TN

TENNESSEE

Waynesville, NC

NORTH CAROLINA

Concord, NC

Dallas, NC

Charlotte, NC

Greenville, SC

Walhalla, SC

Westminster, SC

Seneca, SC

Williamston, SC

SOUTH CAROLINA

Anderson, SC

SOUTH CAROLINA

WALHALLA

(864) 638-2105

3685 Blue Ridge Blvd

Walhalla, SC 29691

SENECA

(864) 882-2575

1600 Sandifer Blvd

Seneca, SC 29678

SENECA NORTH

(864) 886-0206

449 Hwy 123 Bypass

Seneca, SC 29678

ANDERSON CLEMSON BLVD

(864) 222-2440

4002 Clemson Blvd

Anderson, SC 29621

ANDERSON HWY 81

(864) 224-0178

2007 E Greenville St

Anderson, SC 29621

GREENVILLE

(864) 775-3480

210 Brendan Way

Greenville, SC 29615

WILLIAMSTON

(864) 847-5109

208 East Main St

Williamston, SC 29697

WESTMINSTER

(864) 647-5487

306 East Windsor St

Westminster, SC 29693

NORTH CAROLINA

CHARLOTTE

(704) 565-0774

800 East Arrowood Rd

Charlotte, NC 28217

DALLAS

(704) 323-4090

202 West Trade St

Dallas, NC 28034

TENNESSEE

ELIZABETHTON MAIN

(423) 543-1000

632 E Elk Ave

Elizabethton, TN 37643

WEST ELIZABETHTON

(423) 543-4333

111 Charlie Robinson Dr

Elizabethton, TN 37643

LOAN PRODUCTION OFFICE

CONCORD

(704) 565-0774

300 McGill Ave. NW, Ste. 800

Concord, NC 28027

WESTERN NORTH CAROLINA (828)

788-2702

37 Church St, Ste. 2600

Waynesville, NC 28786

KINGSPORT

(423) 342-8328

2005 Venture Park Dr, Ste. 11

Kingsport, TN 37660

C1stBank.com NMLS# 607801

Community First Bank Conversion Booklet

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