iDocs-Thorndike

System training and positive user feedback
It often takes time to embed operational changes, especially when change involves new
technology, which can trouble operators until the technology becomes familiar. However,
Thorndike reports that software installation, hardware implementation and training went
smoothly and system users have no negative feedback. Dr Kerley says, “staff feel trained and
confident.”
The introduction of Fujitsu scanners has proven to be popular and the
fi-7300NX, in particular, is described by the Centre as “a good piece of
kit that is easy to use.”
The fi-7300NX is a fully networkable Image Scanner that supports web
systems and connects directly to client systems. Users can initiate
scanning from the scanner’s touch screen or from applications on
smart devices. The fi-7300NX scans 60 pages a minute and loads up to
80 sheets at a time.
The capability to scan batches of paper documents makes data capture far more efficient and
the practice has since invested in another fi-7300NX for its vaccination centre.
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Potential for further system enhancements
iDocs Bindr® has established roots in the legal sector where leading law firms, such as
Magic Circle firms like Clifford Chance, use the system to collate and transmit sensitive case
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The practice views the iDocs implementation as a gateway system that has the potential
for future enhancements, such as the attachment of DWP forms (Department of Works and
Pensions) and summaries.
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Once the pandemic of 2020-1 eases, the practice and iDocs are also interested in conducting
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research
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4
Thorndike Medical Centre works with iDocs Solutions to reduce the burden of data requests