Anatomy of a Verdict - ECI Partner Portal - ECI Healthcare Partners
Anatomy of a Verdict - ECI Partner Portal - ECI Healthcare Partners
Anatomy of a Verdict - ECI Partner Portal - ECI Healthcare Partners
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Total Quality Management (TQM)<br />
• 1986 Motorola<br />
• 1995 General Electric<br />
• Six Sigma (DMAIC)<br />
1. Define<br />
2. Measure<br />
3. Analyze<br />
4. Improve<br />
5. Control<br />
• Entire chain contributes including consumer