Scheduled Delivery_ Give Your Customers the Power to Choose Date and Time of Delivery

worries, here’s a secret: you can have control on this
planning skills. Plus, rescheduling or cancellations are the big hurdles awaiting. But no
Failing at Customer Expectations
Meeting customer expectations is a tough task but not impossible. When you let customers
choose their date and time, they will expect you to deliver their orders on that date and
time. And you need to fulfill the orders to satisfy the customers with quality and promised
service. Here you can face challenges like, lack of raw material, absence of delivery person,
sudden weather changes, etc.
Overcoming all of these challenges is a task because these factors are often out of your
control. And if you fail to overcome all these challenges, then you will hurt the customer’s
expectations and will be left with bad reviews and loss of customers.
Last minute changes
Last minute changes have the power to ruin all the management and planning of your
delivery chain. One last minute change can cost you a lot of money. For example: if a
customer reschedules the delivery or cancels the order at the last moment when your
delivery partner is already on their way to deliver the order, it will cost you double the
amount for fuel and delivery person to deliver the order on the rescheduled time. Plus, if the
order was something that can get damaged or needs to be prepared fresh like cakes or even
some grocery items, you will also have to prepare or replace the items with fresh ones. This
will lead to wastage of materials.
Don’t worry I got one solution to overcome all the challenges. Without a further ado, let
us know the solution of the above mentioned challenges:
appjetty@gmail.com