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ANDAMUR Corporate Social Responsibility Report 2021

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3.3 CORPORATE

GOVERNANCE

“ANDAMUR ECOSYSTEM”

Professional and personal relationships

are becoming increasingly

important in our environment,

including at work. How we relate to

each other, the rules of the game,

the messages we transmit and the

ethical and behavioural standards

we must defend, are key factors

that all Andamur employees should

keep in mind when representing

our company.

This idea led us to create what we call the

Andamur Ecosystem.

Achieving this working model has not been

an easy task. We have clearly defined who our

stakeholders are and which ones have the most

strategic importance. We asked them what is

really important to them and mapped out a

relationship system through a CRM. Finally, we

created a corporate tool that will most certainly

enable us to strengthen these relationships:

CORPORATE MESSAGES MANUAL

This manual is of great importance, since it

becomes the basis of communication we must

convey to our stakeholders, as a committed,

innovative, professional and socially responsible

company.

What we say and do is so important, and we must

do so in a united manner with a single voice, as

well as ethical and consistent behaviour.

Behaviours and messages that are aligned with

our values ​are what will make us credible and

differentiate us from the rest.

This serves as a guide on how to act with our

stakeholders in the various situations we might

find ourselves in as representatives and members

of the Andamur family.

OUR COMMITMENT TO

Corporate Social Responsibility Report 2021

SUSTAINABILITY

43

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