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Remember that every effort you make to follow through on your education
is an investment in your future. The progress you make with your learning will
increase your confidence and self-esteem across the board. In fact, when you
have mastered a range of information and techniques, your self-esteem will
soar right along with your grades.
LO6 Complete
Ethics
Ethics are the principles of good character, proper conduct and moral
judgment expressed through personality, human relations skills and
professional image. Ethical people often embody the following qualities:
• Integrity. Maintain your integrity by making sure that
your behavior and actions match your values. For
F ✺
CUS ON... Professional Ethics
example, if you believe that it is unethical to sell
In cosmetology, each state board sets the
products just to make money, then do not do so.
ethical standards for disinfection and safety On the other hand, if you feel that a client needs
that all nail technicians working in this state products and additional services, it would be unethical
must follow. In the salon setting, ethics also not to give the client that information.
entail the role you assume with your clients • Discretion. Do not share your personal problems with
and fellow employees. When your actions
clients. Likewise, never breach confidentiality by repeating
show that you are respectful, courteous,
personal information that clients have shared with you.
and helpful, you are behaving in an
• Communication. Your responsibility and ethical behavior
ethical manner.
extend to your communication with your customers and
the other people with whom you work.
Here are five ways to show that you are an ethical person:
1 Provide skilled and competent services.
2 Be honest, courteous, and sincere.
3 Never share what clients have told you privately
with others—even your closest friend.
4 Treat all clients fairly; never practice favoritism.
5 Always give correct information to clients about treatments
and any products that they may want or need to purchase.
LO7 Complete
22 PART 1 Orientation