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EVERY ITEM 100% GUARANTEED At Ulla Popken we are committed to quality. If<br />
your purchase does not meet your expectations, send it back for a full merchandise refund within 60 days of<br />
the shipping date.<br />
To request changes to your mailing information, remove your name from the Ulla Popken<br />
catalog list, or discontinue having your name made available to other direct mail companies, please contact<br />
us at 1-800-245-ULLA (8552) or email us at support@ullapopken.com.<br />
SMART FIT GUIDE:<br />
OUR CLOTHES ARE CUT GENEROUSLY–NO NEED TO ORDER THE NEXT SIZE UP!<br />
B O D Y M E A S U R E M E N T S I N I N C H E S<br />
XL 1X 2X 3X 4X 5X 6X<br />
SIZE 12 14 16 18 20 22 24 26 28 30 32 34 36 38<br />
BUST 38-39.5 40-41.5 42-43.5 44-45.5 46-47.5 48-49.5 50-51.5 52-53.5 54-55.5 56-57.5 58-59.5 60-61.5 62-63.5 64-65.5<br />
WAIST 32-33.5 34-35.5 36-37.5 38-39.5 40-41.5 42-43.5 44-45.5 46-47.5 48-49.5 5-51.50 52-53.5 54-55.5 56-57.5 58-59.5<br />
HIPS 41-42.5 43-44.5 45-46.5 47-48.5 49-51.5 51-52.5 53-54.5 55.5-56.5 57-58.5 59-60.5 61-62.5 63-64.5 65-66.5 67-68.5<br />
A<br />
emerald<br />
B<br />
1. DETERMINE YOUR BODY MEASUREMENTS<br />
Take your measurements. They’re the key to good fit and style.<br />
Hold the measuring tape firm but not tight. Circle your body measurements on the chart<br />
where they apply. This will give you your clothing size.<br />
Bust:<br />
Waist:<br />
Hip:<br />
Inseam:<br />
Measure around the fullest part of your bust keeping the tape level.<br />
Place the tape around your natural waist where it’s most comfortable.<br />
Measure around the fullest part of the hip, approximately 8 inches below<br />
the waist, keeping the tape level. Look from the side to help determine<br />
your fullest part.<br />
Measure between the legs to the bottom of the anklebone,<br />
or take one of your favorite pants and measure from crotch to hem.<br />
2. DETERMINE YOUR SIZE<br />
Depending on fabric and style we offer double or single sizes. Ulla Popken garments<br />
have the perfect amount of ease according to style and size; sizing up is not necessary.<br />
Most items are sold separately to make it easy to find the exact fit from top to bottom.<br />
SERVICES:<br />
ULLA POPKEN ON THE INTERNET<br />
To place an order with Ulla Popken online, learn<br />
about special offers you will only find on our website,<br />
request a catalog or just for an update on the<br />
latest fashion news,<br />
please visit us online at<br />
www.ullapopken.com.<br />
ORDER BY PHONE<br />
Call us at 1-800-245-ULLA (8552)<br />
from Mo-Fr 9am – 12am (ET).<br />
For phone orders we accept credit cards only. Sorry<br />
we cannot accept C.O.D.<br />
If you should incur a problem with your order,<br />
please call our customer service department at<br />
1-800-245-ULLA (8552) or email us at<br />
support@ullapopken.com.<br />
RETURNS AND EXCHANGES<br />
We want you to enjoy your Ulla Popken<br />
fashions, and offer a 60-Day return policy.<br />
If you are not completely satisfied with your purchase,<br />
return only unworn, unwashed and unaltered<br />
merchandise within 60 days of the shipping date,<br />
and we will gladly exchange or issue a credit/refund<br />
to the original form of payment.<br />
Special Offers:<br />
If item(s) are returned, canceled or exchanged<br />
bringing your merchandise total below an offer's<br />
qualifying level, the value of the offer will be deducted<br />
from your total refund.<br />
To ensure proper handling of your return please use<br />
the following guidelines on your invoice.<br />
RETURN LABEL INSTRUCTIONS<br />
are included with every order. It is easy to print a<br />
UPS label. A $7.95 fee is charged<br />
for all returns using the label.<br />
All merchandise prices published in this<br />
catalog supersede any previously published<br />
prices.<br />
SHIPPING AND PROCESSING INFORMATION:<br />
Standard Delivery Time: All items are shipped<br />
within 48 hours of receipt and delivered within 3 – 5<br />
business days.<br />
All orders shipping in the <strong>USA</strong> have a flat express<br />
$9.95 shipping charge.<br />
* A $14 fee per order is charged to all shipments to<br />
Canada. Applicable Duty and Tax will be charged<br />
on all orders shipped to Canada.<br />
* A 6% Sales Tax is charged on total merchandise for<br />
orders delivered within Maryland (MD).<br />
* Our shipping and processing charges<br />
include costs for customer service, processing<br />
and shipping, returns and exchanges, and some<br />
overhead.<br />
* Shipping and processing charges supersede any<br />
previously stated charges.<br />
Your purchase may be subject to Colorado use tax,<br />
Oklahoma use tax, Rhode Island use tax, Kentucky<br />
use tax and Washington use tax.<br />
46<br />
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