Test Your Knowledge About Wireless ... - Consumer Action

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11. There are legal restrictions on using a camera phone.    ❏ True  ❏ False  ❏ Maybe    12. The government can track your movements if you have your cell phone  with you.   ❏ True  ❏ False  ❏ Maybe    13. For a small fee, anyone can obtain a record of your cell phone calls.  ❏ True  ❏ False  ❏ Maybe    14. If you receive a SPAM email on your mobile cell phone, you can file a  complaint against the sender with the FCC.  ❏ True  ❏ False  ❏ Maybe                                              Consumer Action empowers low to moderate income and limitedEnglishspeaking  consumers nationwide to financially prosper through education and advocacy. Visit us  on the Web at www.consumeraction.org.      Consumer Action Wireless Quiz  © 2011 Consumer Action 
  Wireless Quiz Answer Key        1. Both Prepaid and postpaid cellular service are bought in advance and  subject to a credit check.    FALSE  Prepaid wireless cellular service is bought in advance but is not subject to a credit  check or contract. Postpaid wireless is a monthly subscription service that requires  credit approval and imposes a cancellation fee if the contract is broken.    There are two types of prepaid plan: pay as you go, and monthly arrangements that  require you to pay in advance for a certain number of minutes. Minutes are debited  from your account as you use them and can be reloaded as needed using a credit  card online or by telephone. All prepaid minutes come with an expiration date. You  pay less for short‐term expiration period and more for a long‐term one.    When buying prepaid wireless service, watch out for activation fees. Or, the carrier  may close the account, which means you lose the phone number. Whether you  choose prepaid or postpaid service, you’ll save money by finding a plan that closely  matches your usage pattern.    Postpaid contract plan often come with a free or discounted phone. If you take  advantage of a free or discounted phone upgrade after you start service, it may  extend your contract.    TURN—The Utility Reform Network—lists several questions that you should ask  before signing up for a prepaid cell phone plan:  • What’s the coverage area and are there roaming charges? Some pre‐paid  wireless vendors offer service in a very limited area. If you need to make a  call outside that area you could be hit with very stiff roaming fees. Also, the  provider may not have a robust network, which means the quality of your  calls could be very poor.  • What do the minutes really cost? Some plans will not let you make a call if you  are out of minutes. Other plans will allow you to continue to make calls but at  a rate as high as 45 cents per minute. Will you be allowed to send text  messages? If so, what is the cost?  • Are you protected against unauthorized charges?  • How good is the phone? How’s the quality? Are the keys responsive? Is the  phone set up for you to send a text message without you constantly having to  use a function key to toggle between numbers and text?    Consumer Action Wireless Quiz  © 2011 Consumer Action 
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