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VTCT Level 2 Award in Nail Art (QCF)

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28<br />

© Habia<br />

Outcome 2<br />

Be able to provide client care<br />

You can:<br />

a. Ma<strong>in</strong>ta<strong>in</strong> client confidentiality <strong>in</strong> accordance<br />

with legislation<br />

b. Ga<strong>in</strong> feedback from clients on client care<br />

c. Respond to feedback <strong>in</strong> a constructive way<br />

d. Refer client compla<strong>in</strong>ts to the relevant<br />

person<br />

e. Assist <strong>in</strong> client compla<strong>in</strong>ts be<strong>in</strong>g resolved<br />

*May be assessed through oral question<strong>in</strong>g.<br />

Observation<br />

Date achieved<br />

Criteria questioned orally<br />

Portfolio reference<br />

Assessor <strong>in</strong>itials<br />

Learner signature<br />

1 2 3<br />

UV20453

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