Petstreak Animal Express brochure - Alaska Airlines

E X P R E S S
Animal Express is a priority
express service that ensures
your animals a safe and
comfortable journey on Alaska
Airlines / Horizon Air. We
are committed to the proper
care of your animals.
SHIPPING GUIDELINES:
• Animals must be accepted and all paperwork processed at
least two (2) hours before scheduled departure.
• Animals are not accepted more than four (4) hours prior
to scheduled departure.
• Animals will be available for customer pick up within one
(1) hour of flight arrival and must be picked upwithin four
(4) hours or kenneling charges may apply.
• Animals are not accepted to or from Mexico. Animals to
or from Canada are only accepted on flight series 1-999.
• Combined animal and kennel weight limited to 149 pounds
on Horizon flights. Other restrictions may appy depending
on aircraft type.
• Animal shipments presented in containers must be clean
and must not have an offensive odor.
• Animals will not be accepted in an agitated or hostile condition.
• Muzzles or restraints impairing respiration or injuring the
animal will not be accepted.
• The shipper must provide written instructions concerning
the handling, feeding, and watering requirements for the
animal(s) in the shipment. See “Labeling and Preparation
of Animal Containers” Section for more information.
• Dogs and cats must be at least eight weeks of age and be
weaned. Exceptions apply to animals being shipped to a
laboratory or research institution.
• Animal Container must be non-collapsible, approved
for airline travel and is subject to inspection by airline
personnel. See “Container Requirements” section for
more details.
CONTAINER REQUIREMENTS
• Container must be constructed to contain the animal
being shipped with no part of the animal protruding and
should withstand the normal rigors of transportation.
• Containers must be constructed to retain moisture
characteristic with live animal shipments.
• The interior of the container should be free of sharp
edges or points, and have no protrusions that could injure
the animal(s).
• Access into each container must be secured to prevent
accidental opening but should be easily accessible for
emergency removal of animal(s).
• A means of administering food or water without opening
the container is required. Containers for dogs and cats
must have a food and water dish attached to the inside of
the metal grated door.
• The container must be clean and leak-proof, with
absorbent bedding made of material that is safe and nontoxic
to the animal.
• Handholds or handles must be provided on the exterior
of the kennel for lifting without being tilted and ensure
that anyone handling the kennel will not come in physical
contact with the animal.
• Containers must allow sufficient space for the animal to:
— Turn about freely in a standing position using normal
body movements.
— Stand and sit erect.
— Lie down in a natural and comfortable position.
• Containers are available for purchase for Animal Express
shipments traveling on Alaska Airlines/Horizon Air. Contact
the Alaska/Horizon Cargo Service Center for details.
• Homemade containers are subject to inspection and
regulatory compliance.
LIVE ANIMALS IN THE SAME CONTAINER
The following conditions apply to live animals accepted in
the same container:
— Animals must be the same species.
— Animals must be compatible.
— Infant live animals will only be accepted with their
mother. (exceptions include birds, fish, rats, mice,
horses and domestic farm animals).
— A female animal in season will not be accepted in
the same container as a male animal.
The number of dogs or cats in a container shall not exceed
the following limits:
— One dog or cat six months or more of age.
— One puppy, eight weeks to six months of age and
weighing over twenty pounds.
— Two puppies or kittens, eight weeks to six months
of age, but not weighing over twenty pounds each
and of comparable size.
— Puppies or kittens less than eight weeks old and
littermates accompanied by their mother may be
shipped in the same container when the destination
is a laboratory or research facility.
Special considerations and exceptions apply to some
animals, such as live poultry, alpacas and horses. Please
contact the Alaska/Horizon Cargo Service Center for more
information at 1-800-225-2752.
Animal Express Regulations are subject to change. Please
refer to our website at alaskacargo.com for the most
current information.
LABELING AND PREPARATION OF ANIMAL CONTAINERS
Live animal containers shall have the following information
clearly affixed on top and on one or more sides:
• The words “Live Animals” in letters at least 1 inch high.
Live animal containers shall be marked with arrows or
other markings to indicate the correct upright position.
The shipper must sign a certification at time of tender
with the following:
• The time and date verifying that each dog or cat was
offered food and water during the 4 hours prior to delivery.
• Name, address, telephone number, and a 24-hour
emergency telephone number for the shipper and consignee
as well as the name of the animal, when applicable.
• Shipper’s written instructions shall include name, address
and telephone number of the party to be contacted if the
shipment cannot be delivered to the consignee.
The certification with the above information must be
attached to the kennel for transport.
• A small amount of food and/or medicine, containing no
more than is required for the duration of the journey, may
be attached to the kennel in a clear, see-through, sealed
container and must be able to withstand normal handling
in transit. If feeding of an animal will be necessary while
in the custody of the carrier, the shipper shall provide
written instructions for feeding and watering. Charges for
feeding and watering may apply.
• If the animal has been medicated or sedated, affix
instructions or warnings regarding medications, including:
— Type of medication and method of administration.
— Time administered.
— Statement that health certification, where required,
has been provided.
HEALTH CERTIFICATE REQUIREMENTS
Animals traveling interstate, as cargo must have a certificate
issued by a licensed veterinarian, certifying that the animal(s)
• Was inspected not more than thirty days prior to travel
(ten days if shipper is an animal dealer or exhibitor as
required by the Animal Welfare Act).
• Appears free of infectious disease or physical abnormalities,
which could endanger the animal or any other.
Animals not moving across state lines do not require a
health certificate.
A rabies vaccination certificate is required for transport
to/from and within the state Alaska.
• Dogs or cats less than three months old do not require a
rabies certificate.
• A combined Health / Rabies Certificate form is acceptable.
Proof of Parvo Virus vaccination is required for animals traveling
to the cities of Nome or Kotzebue. Contact the Alaska/Horizon
Cargo Service Center for more information.
All animals must be in good health, and be able to withstand the rigors of air
transportation. Animals need to be acclimated to the temperatures at the destination station.