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looking after your family - Canterbury District Health Board

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Primary <strong>Health</strong><br />

Get to know <strong>your</strong><br />

general practice team<br />

and benefit from a full range of healthcare services<br />

canterbury people are being encouraged to<br />

develop an ongoing relationship with their General<br />

Practice team.<br />

Dr Graham mcGeoch, a General Practitioner at the<br />

Barrington medical Centre, says he would encourage<br />

people whenever possible to visit the same General<br />

Practice team with any health concerns.<br />

“it takes a while to develop a trusting relationship<br />

with a General Practitioner. Getting to know someone<br />

is important so that you can trust their judgement<br />

and feel relaxed enough to talk to them.<br />

“although people might think that any doctor could<br />

solve their problem, it is worth making an effort to<br />

see the same General Practice team every time you<br />

have a health concern as they have patients’ medical<br />

histories on file. where possible, people should also<br />

aim to initially see the same General Practice team<br />

for the full range of health concerns, whether it be for<br />

an stD (sexually transmitted disease) check or for a<br />

sports injury.”<br />

Dr mcGeoch says people should go directly to<br />

Christchurch Hospital’s emergency Department in<br />

an emergency, such as when they have severe chest<br />

pain, a badly broken bone or very bad bleeding.<br />

However, for non-urgent problems, people will<br />

generally get the attention they need quickly and<br />

efficiently at their General Practice.<br />

“most General Practitioners are experts at sifting<br />

through a patient’s concerns and have a broad<br />

knowledge of health issues. they will often be able to<br />

make a decision quickly, recommend specialist treatment<br />

if it is needed and advocate for patients where<br />

necessary because we are essentially the ‘travel<br />

agents’ in the health system.<br />

18 / HealtH first<br />

“Christchurch also has excellent <strong>after</strong> hours surgeries,<br />

many of which have x-ray facilities and good<br />

access to Christchurch Hospital if they need further<br />

treatment.”<br />

Dr mcGeoch says General Practitioners and<br />

Practice nurses are the key points of contact for<br />

routine healthcare, such as childhood immunisations<br />

and cervical and mammogram screening (a test to<br />

detect breast cancer). they are also able to look at<br />

the ‘bigger picture’ and at ways to keep their patients<br />

healthy.<br />

“General Practice teams are able to look at a<br />

patient’s preventative health and suggest ways in<br />

which they can manage their health on an ongoing<br />

basis.”<br />

many General Practices are also evolving with<br />

the times and are able to offer other services such<br />

as answering patients’ queries or organising repeat<br />

prescriptions over text or email.<br />

“often the most private way of getting in touch<br />

with younger people might be through their mobile<br />

phone. this is the kind of flexibility that many General<br />

Practices are able to offer,” he says.<br />

many General Practices also offer a range of other<br />

services on site including physiotherapy and pharmacy<br />

services.<br />

as more people access the internet and other<br />

sources for health information, Dr mcGeoch says<br />

General Practitioners also play a key role in clarifying<br />

any confusion.<br />

“People can get health information from so many<br />

different sources these days, for example the internet,<br />

that General Practitioners can play an important<br />

role in putting a professional context around it.”

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