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16<br />

In Focus In Focus<br />

17<br />

MEETING<br />

EIPIC<br />

NEEDS<br />

Bridging gaps and enhancing strengths<br />

in services for children with special needs<br />

By Ms Joann Chen, Senior Executive, Children Disability <strong>Service</strong>s,<br />

NCSS<br />

Each year, an average <strong>of</strong> 1,500 children diagnosed with special<br />

needs are helped by the Early Intervention Programme for<br />

Infants and Children (EIPIC). Currently, a total <strong>of</strong> 14 EIPIC centres<br />

in Singapore provide early intervention services for children<br />

from birth to 6 years old with intellectual disabilities, sensory<br />

impairments, physical disabilities, global development delay,<br />

multiple disabilities or autism.<br />

NCSS collaborated with KK Women’s and Children’s Hospital<br />

(KKH) and <strong>National</strong> University Hospital for a consultancy project<br />

to enhance service quality and standards as well as bridge gaps<br />

across the EIPIC programmes. The consultancy project was one <strong>of</strong><br />

the key recommendations made through the EIPIC baseline study,<br />

which sought to establish the baseline <strong>of</strong> service delivery at EIPIC<br />

centres and understand parents’ perception <strong>of</strong> the usefulness <strong>of</strong> the<br />

programme.<br />

There are three phases to the project. During the diagnostic phase<br />

<strong>of</strong> about 10 weeks, the consultancy team, which comprises senior<br />

early intervention experts, including doctor, senior psychologists<br />

and physio, speech and occupational therapists, will work with the<br />

EIPIC centres to identify gaps, strengths and needs.<br />

A Centre Development Plan (CDP) is then developed. The CDP covers<br />

areas such as pr<strong>of</strong>essional practices, supervision and mentoring,<br />

and caregiver training and support. Pr<strong>of</strong>essional practices include<br />

establishing clear roles <strong>of</strong> various pr<strong>of</strong>essionals in the intervention<br />

process. This ensures the development <strong>of</strong> a standardised and<br />

comprehensive Individual Education Plan (IEP) for each child, using<br />

appropriate tools for assessment, training and to provide activitybased<br />

intervention that could be incorporated into a child’s daily<br />

routine at home. EIPIC centres will also be guided to establish a<br />

supervisory and mentoring framework which includes orientation<br />

programmes, in-service training, case conferences and staff<br />

supervision as well as developing a caregiver support framework for<br />

caregivers.<br />

Through guidance and supervision, the consultants will implement<br />

the CDP during the implementation phase, lasting another 10 to<br />

20 weeks. A two-week review phase will be conducted one year<br />

after the start <strong>of</strong> the project to ensure that recommendations were<br />

carried out and sustained.<br />

The consultancy project has since commenced at three Community<br />

Chest-supported EIPIC centres, namely Metta Preschool@Punggol,<br />

THK Moral EIPIC Centre (Choa Chu Kang) and SCAS EIPIC. Both<br />

staff and management <strong>of</strong> the centres have provided positive<br />

feedback about the EIPIC consultancy project. Key staff who was<br />

involved acknowledged that the project was an important learning<br />

journey that helped build team spirit within the centre and noted a<br />

significant improvement in the quality <strong>of</strong> the IEP goals set.<br />

Mr Nandana Koh, Manager <strong>of</strong> Metta Preschool, said: “The<br />

consultancy project has enabled Metta Preschool to take a giant<br />

leap forward through improved EIPIC services. The children have<br />

benefited from a holistic approach to functional skills, group<br />

activities intervention and family-centred based models.”<br />

The EIPIC consultancy project aims to expand its outreach to all<br />

EIPIC agencies by 2014.<br />

DIFFERENT<br />

ABILITIES, SAME<br />

MOTIVATIONS<br />

Job placement programmes for people with disabilities<br />

NCSS is committed to help persons with<br />

disabilities find meaningful employment<br />

opportunities. One such initiative is<br />

the Job Placement Job Support (JPJS)<br />

programme managed by MINDS. The<br />

objective <strong>of</strong> the programme is to promote<br />

the employment and retention <strong>of</strong> persons<br />

with intellectual disabilities in the open<br />

job market. Since its inception two<br />

years ago, the programme has helped<br />

more than 60 clients find new purpose<br />

and confidence through positive work<br />

experiences.<br />

OVERCOMING THE ODDS<br />

When Ms Masni Bte Miswari, who was diagnosed with intellectual<br />

disability, first applied to be a kitchen stewardess at the Holiday<br />

Inn Atrium through the JPJS programme, her potential employers<br />

were concerned that she would not be able to handle the heavy<br />

workload at their staff canteen’s dishwashing station.<br />

After training and support from her supervisors and the JPJS team<br />

at MINDS, her work performance made a favourable impression on<br />

her employers.<br />

Her exemplary success led to more open doors. The JPJS team<br />

facilitated more job placements with Holiday Inn Atrium and<br />

Ms Masni was subsequently joined by Ms Lee Yen Jun and<br />

Ms Joanne Ang (shown in photo).<br />

As a group, the girls had the additional challenge <strong>of</strong> managing the<br />

dishwashing station on their own. However, their performance<br />

and abilities earned them their employers’ praise, who highlighted<br />

their exceptional attitude and independence.<br />

IMPORTANCE OF SUPPORT<br />

The management team at Holiday Inn Atrium played an important<br />

role in giving the girls the motivation and resolve to perform well.<br />

For example, accommodation was made for them to use padlock<br />

lockers instead <strong>of</strong> the more complex combination locks.

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