Child Care Parent Handbook - Santa Maria Valley YMCA

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PROGRAM HOURS & DAYS YCP is open Monday through Friday and begins at 7:00 a.m. and continues until 6:00 p.m. (See below days that center will be closed). Please have your child here at the center by 9:00 a.m. This is the start of our educational day. Late arrival can cause a distraction for the class. Please have your child here no later than 9:00am unless arrangements have been made with a teacher. We know that an emergency can happen. Please call and inform us of any emergency. If you do not inform us of any emergency by phone or make prior arrangements with teacher the day before then your child will not be allowed to attend that day. Parents will be notified of any schedules changes and plans in advance. Holiday Schedule The child care program does not operate on the following days: New Year’s Day Labor Day Christmas Eve President’s Day Thanksgiving Christmas Day Memorial Day Day after Thanksgiving New Year’s Eve (Modified schedule) 4 th of July *Friday before Labor Day * *YCP will be closed for one day for teacher in-service day. Kinderbridge Our Kinderbridge program is will be open all school days. Day camp is offered for an additional cost during thanksgiving, winter, and spring breaks. Hours are 11:30 am-6:00 pm Day Camp Our Day camp operates during Thanksgiving break (Monday-Wednesday), Winter break, and Spring break. Observing the same closures as YCP as listed above. Hours are 7:00 am-6:00 pm. Children must be here no later than 9:00 am for Day camp and will not be admitted if arriving after 9:00 am. No refunds are given for any program due to late arrival. ENROLLMENT POLICIES Preschool care is for children 30 months to 5 years. For children in our preschool programs a “Child’s Pre-Admission Health History &-Parent’s Report” and a copy of immunization card prior to the first day of participation in the childcare program. When a child is overdue for any routine health services, parents, legal guardians, or both provide evidence of an appointment for those services before the child’s entry into the program and as a condition of remaining enrolled in the program. Exemptions for families that have religious or personal reasons, a form must be filled out and signed by the parents or guardians. A documented from a physician will also be required. Your child’s file is available for review by the Department of Social Services, Community Care Licensing evaluators at all times. Your child may also be interviewed by a Community Care Licensing evaluator without prior parent permission as per Title 22 state regulations. Your child’s file is available for review by your child’s teacher, billing and program directors ONLY. Kinderbridge is open to children enrolled in kindergarten. ASES is available through your child’s school for grades 1 st -8 th . Day Camp is open to children ages 4-12. 4
Payment Policies Establishing Fees Childcare program fees are established to offset the costs of operation for the program within the following framework: • All children in the program share equally in the cost of providing for the fixed costs for the program, regardless of time usage. Fixed costs include facilities and insurance, directing staff, and administrative costs. • Direct costs such as snacks, program supplies, and program leadership are considered when establishing fees. • All new or returning participants to childcare must pay a registration fee. Member Payment Arrangements YCP and Kinderbridge Payments: The Santa Maria Valley YMCA child care dept. will not send you a monthly invoice. Your child care payment is due on the 1 st of each month and is considered past due on the 6 th . A late fee of $20 will be added to your account if you do not pay on or before the 5 th of the month. A child may be removed from the roster if payment is not received by the 6 th of the month. Childcare payments that are “declined” or are returned from your financial institution for any reason will adhere an additional fee of $25 and a late fee of $20 (if not paid before the 5 th ). If a check is returned for any reason you will no longer be able to pay using a check. You are able to pay the monthly cost at the Santa Maria Valley YMCA or by calling 805-937-8521 when using a credit card. A yearend tax statement will not be available, please save your monthly receipts. Our tax-id number is located on each receipt. About Electronic Funds Transfer (EFT) EFT occurs on the 1 st or 15 th of each month. In the event the funds do not clear the member’s account, the childcare enrollment will be suspended until payment is received. Monthly payments continue until the YMCA receives a 14-day written cancellation notice. Any change to the EFT system, i.e., change of bank/credit card account; leaving the program; increasing fees to include an additional child; must be received in writing by the YMCA 14 days prior to the month in which the change is to be effective. There is a service charge for any payment that does not clear the member’s account, for any reason, including change in credit card expiration date. Returned payments may result in suspension or termination of YMCA child care services. Additional late fees may also apply. Written notification regarding fee increases and service charge increases will be given to current members 30 days in advance of effective EFT date. Fee Credits/Refunds for Absences There are no adjustments in the monthly child care enrollment payment for absence or non-participation. Your fee covers our direct operating expenses (i.e., staffing, snacks, materials, activity fees, etc.). All of these must be available to your child. When you enroll your child, you are reserving space, time, staffing, and provisions whether or not she/he attends. There is a one-month minimum participation with no refunds or credits issued for the registration or participation fees. “Responsible” and “Billing” Parties As the enrolling parent, you are responsible for all fees related to your child’s participation. This includes families that receive assistance through third party agencies (CHS, ODE etc.) such as co-pays and family fees. Withdrawing from the Program Participants leaving the child care program are required to notify the YMCA Business Office in writing by completing the “Program Change Form.” The “Program Change Form” form is required to stop the EFT payment and must be received at the branch 14 days prior to the month the child will be leaving the program regardless of the time of year. If 14 day written notice is not given there will be no credits or refunds given. After 30 days, unpaid accounts may be submitted to a collection service. Registration fees and increased participation fees will apply to any re-enrollment. 5
Page 1 and 2: Santa Maria Valley YMCA Childhood P
Page 3: In all Y youth programs we try to:
Page 7 and 8: PROGRAM PHILOSOPHY ON CHILD GUIDANC
Page 9 and 10: Oral Exploration- As children devel
Page 11 and 12: Pink eye When white or yellow disch
Page 13 and 14: You risk dismissal from the program
Page 15: Revised 12/22/2011 15

Child Care Parent Handbook - Santa Maria Valley YMCA

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