西门子自动化与驱动产品维修中心 - （中国）有限公司工业业务领域工业 ...

www.ad.siemens.com.cn/sfae
西门子自动化与驱动产品维修中心
Siemens Repair Centre for Automation and Drives Products

Professional Service
Anytime Anywhere
专业服务 时时处处
西门子自动化与驱动产品服务中心
Siemens Service Center for Automation and
Drives Products
西门子工厂自动化工程有限公司 (简称 SFAE) 是西门子在中
国自动化领域投资的第一家运营公司,也是专业的西门子自
动化与驱动服务中心、西门子低压电柜产品的制造商和西门
子自动化工程解决方案的提供商。从1993年创建至今,SFAE
一直本着以客户为先、零距离服务客户的原则,在全国设立
了20多个办事机构,已为数控机床改造、港口机械/起重机、
石油钻机、钢铁冶金、测试台系统、汽车制造、生产执行系
统 (MES)、运动控制信息系统(MCIS)、生产机械等领域的
4000多家企业提供了西门子专业的自动化工程解决方案、低
压电柜产品和服务。
SFAE 作为西门子在中国自动化领域的服务中心,全面提供自
动化与驱动产品的售后服务。“专业服务,时时处处”——
我们的专业服务是西门子产品不可分割的一部分。客户只需
拨打西门子全国统一服务热线 400 810 4288,就可轻松享受
方便快捷、及时有效的西门子专业服务。在北京总部及上
海、南京、广州、沈阳、长春、成都、重庆等全国20多个服
务站的两百多名服务人员竭诚为中国大陆地区、香港、澳门
地区以及越南等国家的客户提供全方位的西门子自动化与驱
动产品的售后服务。
SFAE拥有西门子德国总部在中国唯一授权的西门子伺服电机
维修中心,Weiss电主轴维修中心和西门子驱动产品维修中
心。维修中心凭借高素质的维修人员、专业的维修设备以及
西门子原厂备件有力地保证了维修质量,并连续两年获得”全
球维修车间大奖”。
从现场服务到室内维修,从备件更换及销售到服务合同,我
们以主动和创新实现双赢的服务战略,以专业和专注诠释西
门子服务的真谛,用我们始终如一的高品质服务帮助客户在
激烈的竞争中脱颖而出。随着西门子工业自动化与驱动产品
在中国应用的日益广泛以及客户对高水准服务需求的不断增
加,我们的服务业务类型也在不断完善,对服务质量的追求
更是永无止境,最大限度确保设备正常运转,从而将设备故
障停机所带来的损失降至最低。客户的满意是对我们最大的
肯定和鼓励。我们安排专人负责对每一个服务进行客户满意
度调查,及时受理客户投诉。根据客户反馈意见,持续不断
地提高服务质量,实现尽我全力,为您满意!
SFAE is the first operating company that Siemens has invested in
China’s automation sector. SFAE is the professional Siemens service center
for automation and drives products, Siemens low voltage cabinet
manufacturer and Siemens automation engineering solution provider.
Since establishment in 1993, SFAE has always held to the principle of
“Customer first, Best service” and set up more than 20 regional offices
across China. SFAE provides professional automation engineering
solution, LV cabinet products and services to over 4,000 customers
in areas such as CNC machine tools retrofitting, crane/hoisting
machine, oil drilling machine, steel and metallurgy, test bed system,
automobile manufacturing, Manufacturing Execution System (MES),
Motion Control Information System (MCIS) and production machine.
As a service center of Siemens in China automation field, SFAE provides
comprehensive after-sales services for automation and drives products.
“Professional Service, Anytime Anywhere” – Our professional service is
an indispensable part of Siemens products. Customers could get professional,
convenient and quick service of Siemens in time through nationwide
hotline 400 810 4288. Our comprehensive and professional aftersales
services to Siemens automation & drives products are well
guaranteed by approximately 200 service staff working in more than 20
service stations throughout the country, including Beijing, Shenyang,
Changchun, Shanghai, Nanjing, Guangzhou, Chengdu and Chongqing,
etc. Our services cover not only mainland China, but also Hong Kong,
Macao, Vietnam and some other countries and regions.
SFAE has the only authorized Siemens Servo Motor Repair centre, Siemens
Weiss Spindle Service centre, Siemens Drive Repair centre in China
by Siemens headquarter. Repair centres make sure good repair quality by
high competence staff, professional repair facilities and original spare
parts, and SFAE repair centre win 2 years “Globe Repair Performance
Award” by excellent repair performance.
Utmost benefits of customers are realized by our initiative spirit and
innovative services, ranging from field service, in-house repair, spare
parts supply to service contract. We distinguish ourselves from others by
high level of professionalization, commitment to customer orientation
and impressive service capacity. Our service portfolio is getting increasingly
enriched and service quality improved with ever higher demand
from customers. To minimize customers’ losses resulting from downtime
is our priority and defines our win-win service strategy.
Customer satisfaction is what drives us for continuous improvement and
progress. Staff are designated to do customer satisfaction survey on
every service case, and attend to customer complaints promptly. We
commit ourselves to constantly enhancing service quality and ensure
customers’ satisfaction.
目录
伺服电机维修中心 .................................................................... 4
Servo Motor Repair Center
西门子Weiss电主轴维修中心 .................................................... 8
Weiss Spindle Repair Center
驱动室内维修中心 .................................................................. 12
Drive In-house Repair Center
技术支持与服务热线:
400 - 810 - 4288
伺服电机维修: 010 - 84597351
电 主 轴 维 修: 010 - 84597341
驱动产品维修: 010 - 84597308
2 3

维修产品类型
◆ 1FT5系列
◆ 1FT6 / 1FT7系列
◆ 1FK6 / 1FK7系列
◆ 1PH4 / 1PH6 / 1PH7 / 1PH8 / 1PL6系列
◆ 1FW3系列
◆ 1PM4 / 1PM6系列
◆ 其它电机产品
服务内容
◆ 室内维修
◆ 电机测试
◆ 备件更换
◆ 快速组装
◆ 现场服务
伺服电机维修中心是德国西门子EWN电机工厂在中国地区唯一
授权的维修中心。中心装备了从德国西门子采购的专业检测设
备,电机维修工程师均经过德国西门子电机工厂专业培训,所有
电机修理后均经过严格测试。
Servo Motor Repair Center of China is the only authorized
motor repair center with the agreement of Siemens EWN
motor factory in Germany. The facilities of repair center are
purchased from Germany and the repair engineers receive
training from Siemens EWN motor factory in Germany. All of
the repaired motors follow the process of Siemens Germany.
伺服电机维修中心
Servo Motor Repair Center
特色服务
◆ 专业的检测设备,高素质的维修队伍;
◆ 免检测费用(对不能维修或无维修价值的产品);
◆ 提供往返的上门取送服务;
◆ 正常维修周期3天,加急维修周期1天;
◆ 提供西门子伺服电机快速组装服务:
我们对西门子1FK7系列,1FT6系列和1PH7系列伺服电机中
的常用型号提供快速组装业务,这些电机使用德国原厂备件,
经过严格的调试和测试完成。在现场机器出现故障时或需
要替换时,我们可以在两个工作日之内将这些电机作为现货
提供。
Service Type
4 5
◆ 1FT5 Series,
◆ 1FT6/1FT7 Series,
◆ 1FK6/1FK7 Series,
◆ 1PH4/1PH6/1PH7/1PH8/1PL6 Series,
◆ 1FW3 Series,
◆ 1PM4/1PM6 Series,
◆ Others Motor
Service Scope
◆ In-house Repair
◆ Motor Test
◆ Spare part Exchange
◆ Express Delivery
◆ On site Service
Service Character
◆ Professional testing devices,High quality professional team;
◆ Free incoming inspection(can not repair or not ecomomic
to repair);
◆ Provide round way pick up service;
◆ Normal repair period 3 days, urgent repair period 1 day;
◆ Express Delivery of Replacement Motors in P. R. China:
SFAE provides express delivery of replacemen service for
main motors with the product range of 1FK7,1FT6 and
1PH7. These motors use all new spare parts,assemble and
test strictly for new motors.They can be delivered” off the
shelf” within two work days when machines is down or in
need of replacment.

专业检测设备及特色检测方法
Professional Testing Devices and Character Testing Method
专业的高压检测设备
Professional high voltage Device
绕组经过绝缘测试
Isolation testing for windings
维修过程
Repair Process
入厂检测
Incoming inspection
电磁加热仪器
Electromagnetism heating Device
专业,安全,高效的加热方式
Professional,safe and effective
heating
机械检测
Mechanical tesing
电气检测
Electric testing
轴同心测试
Concentricity and axial eccentricity
testing
专业的机械测试
Professional mechanical testing
电机解体
Disassembly
专业的编码器测试设备
Professional encoder testing and
adjustment Device
编码器测试和调试
Encoder testing and adjustment
备件清洁
Spare parts clean
Professional Service
Anytime Anywhere
专业服务 时时处处
调动平衡设备
Adjust dynamic balance Device
动平衡测试
Dynamic balancing testing
专业测试设备
Professional testing Device
动态测试
Dynamic testing
6 7
电机组装
Assembly
动态测试
Dynamic testing
服务报告
Service report

维修产品类型
◆ Siemens Weiss电主轴;
◆ 其他品牌电主轴:
Fanuc,Kessler,Fisher,Gamfior,Omlat,GMN,Step.tec,IBAG,
Makino,Cytec,Starrage,Mazak
服务内容
◆ 室内维修;
◆ 预维护;
◆ 技术支持;
◆ 现场服务;
◆ 备用主轴(基于服务合同);
◆ 用户需求的定制化服务。
Weiss 电主轴维修中心
Weiss Spindle Repair Center
西门子电主轴维修中心从德国进口的高精度机床和专业检测设
备为高质量的维修提供了有力保障,维修中心所有工程师均在德
国接受过专业维修培训,德国技术专家在维修中心提供长期的
全方位的技术支持。
High precision machies and professional measuring equipments
imported from Germany ensure high quality repair.
All engineers have been trained in Germany and technical
specialists from Germany also supply a comprehensive
support.
服务特色
◆ 本地化的专业服务
面向国内用户提供电主轴维修的专业服务,维修价格大幅
度降低,维修周期大幅度缩短;
◆ 高素质的专业维修人员
维修中心所有工程师均在德国接受过专业维修培训,德国
技术专家在维修中心提供长期的全方位的技术支持;
◆ 高精度机床和专业检测设备
德国进口的高精度机床和专业检测设备,为高质量的维修
提供有力保障;
◆ 一个“赋予主轴新生”的维修过程
维修过程严格依照原厂的技术规范,确保维修后的主轴达
到新主轴的技术指标和精度要求,使之重获新生。
◆ 免入厂检测费
◆ 提供往返的上门取送服务
◆ 维修周期2到4周
Service Type
◆ Siemens Weiss spindle;
◆ Third party Spindle:
Fanuc,Kessler,Fisher,Gamfior,Omlat,GMN,Step.tec,IBAG,
Makino,Cytec,Starrage,Mazak
Service Scope
◆ In-house repair;
◆ Pre-maintenance;
◆ Technical support;
◆ Field service;
◆ Spare motor spindle(based on service contract);
◆ Customized repair service.
Service Character
◆ Professional service with localized features
Professional services catering to domestic customers.
Much lower repair price and minimized dowmtime;
◆ High quality professional service staff
All engineers were trained in Gemany.Geman technical
apecialists provide conprehensive support;
◆ High precision machine tool and professional measuring
equipment
High precision machine and professional measuring
equipment imported from Gemany ensure high quality
repair;
◆ One”revitalization”repair process
Mature repair process is strictly consistent with technical
specifications which feature the same level of precision
as production to achieverevitalization”;
◆ Free incoming inspection;
◆ Provide round way pick up service;
◆ Repair time around 2 - 4 weeks.
8 9

维修过程
Repair Process
入厂检测解体,
刀具接口精度检测,拉刀力检测,
电机高压,匝间绝缘检测,阻抗测试,
机械零件抛光,除锈,超声波清洗,
零备件缺陷检测,
Incoming disassembly inspection
Taper cone&pull-in force inspection
Motor high voltage &surge checking
Polish and cleaning part
Analysis of the fault root
入厂检测
Incoming
Inspection
解体
Disassembly
高精密的测量仪器
专业的工具及测试设备
High precision measuring
instrument
Professional tool& test equipment
清洁
Cleaning
转子轴动平衡
static shaft balancing before
assembly
编码器信号检测及分析,刀具传感
器调整和测试
Encoder adjustement and signal
analysis, tool monitor sensor fixing
图纸
Drawings
备件
Spare Parts
维修过程中严格按照原厂的装配工
艺,精细化生产确保主轴维修后达到
新主轴出厂标准
Mature repair process is strictly consistent
with the technical specifications
which feature the same level of
precision as new production to
achieve “revitalization” ;
工件磨削,锥孔修磨
Professional Service
Anytime Anywhere
专业服务 时时处处
Part reworking
Spindle tool cone grinding
德国进口的高精度机床和专业检测设
备,为高品质的维修提供有力保障
High precision machine and professional
measuring equipment
imported from Gemany ensure high
quality repair
轴承振动测试
动平衡调整
出厂动态测试
Bearing vibration monitoring
Complete balancing
Final spindle test run
10 11
装配
Assembly
电气接线和调整
Electrical Fitting
机加工
Regrinding
动平衡和试运行
Balancing &
Test Run
出厂检测
Final Quality
Inspection

维修产品类型
服务特色
◆ 专业的故障分析
具备完善的诊断,检测平台,拥有西门子专用测试设备和资
深西门子授权工程师;
◆ 免收检测费
无法维修或不具有维修价值的情况免收检测费;
◆ 提供往返的上门取送服务;
◆ 正常服务维修周期3天,加急服务维修周期1天;
◆ 维修价格是新机价格的20%左右。
驱动室内维修中心
Drive In-house Repair Center
西门子自动化与驱动产品服务中心为广大用户提供快捷、高
质、专业的室内维修服务。目前在北京和上海设立了驱动室内
维修中心。
Siemens service center for automation and drives products
could provide the fast ,high quality and professional repair
service to customers.
运动控制
Simodrive 611
工程型变频器
MasterDrives VC/MC
MC/VC Compact Plus
标准传动
MicroMaster 4/3
MidiMaster/Eco
服务内容
◆ 产品维修:根据用户需求,对返修的产品进行标准维修和快
速维修;
◆ PCB电路板维修:对以上产品中的PCB电路板进行全面的功
能检测和维修(详见PCB板维修列表);
电路板维修
SD/LD/MC/MT/SINAMICS
SINAMICS
G110/G120
S120 Booksize
G150
直流传动
6RA70 6RA24
6RA23/28
◆ 设备故障调查:根据设备损坏程度和故障情况,对设备进行
故障原因分析,帮助用户降低设备的故障率。
Repair Scope
◆ SimoDrive 611 ;
◆ MicroMaster4/3;
◆ SINAMICS G120/S120;
◆ MasterDrives VC/MC;
◆ SIMOREG 6RA70/24/28.
Service Characteristics
◆ Professional Fault Analysis
Perfect function test platform ,Siemens professional
testing device and Siemens Authorized engineers
◆ Free of charge for test
Free of charge for Non-repairable or uneconomical
repair;
◆ Provide round way pick up service;
◆ Repairing period 3 days for normal repair ,Repairing
period 1 day for urgent repair;
◆ Repairing price is about 20% of new module’s price;
Service Scope
◆ Product Repair: According to the customer’s request ,we
will provide the standard repair and express repair for the
returned product;
◆ PCB Repair: Test and Repair all products’s PCB;
◆ Special Investigation: Based on the damaged module ,
We will analyse the damaged reason and help the customer
to reduce the failure rate.
12 13

Professional Service
Anytime Anywhere
专业服务 时时处处
维修过程
Repair Process
超声波清洁
Ultrasonic cleaning
功率部分测试
Power parts testing
入厂检测
Incoming
inspection
超声波清洗
Ultrasonic
cleaning
完善的电路板测试
All-round PCB board test
严格的工厂出厂测试
Rigid factory test
电气检测
Electric
testing
模块维修
Module
repairing
功能测试
Function
testing
专业的测试设备
Professional testing device
可靠的电路板维修
Reliable PCB repair
负载测试
Load
testing
服务报告
Service
report
PCB板维修列表
14 15
可维修PCB
产品系列 类型 订货号 描述 照片
MC MT 系列
(运动控制)
Sinamics系列
MC PM
(工程型变频器)
LD
(直流调速器)
SD(标准变频器)
Simodrive系列
(6SN1123,
6SN1145等)
Sinumerik 系列
(NCU,Handwheel,
PCU50等)
6SN1145…
6SN1123…
功率板,电源板,
不同的机器订货号不同
6SN1118… 控制板,不同的机器订货号不同
6FC535X…
6FC5210…
6FX2007…
G120 6SL32XX…
S120 6SL31XX…
MasterDrive(装机装柜型) IGD ,PSU,IVI等
MasterDrive(书本型 A-D)
6RA70
6RA23/28
SD所有系列
(MM4,MM3,6SE95等)
6SE70xx…
NCU板,手轮,操作面板等
功率板,控制板等
不同的机器订货号不同
功率板,控制板等
不同的机器订货号不同
触发板,电源板,接口板等
不同的机器订货号不同
Masterdrives 功率板等
不同的机器订货号不同
6SE7090… CUVC 控制板
6RY1703…
C98043-A7002-L1/L4 (1Q/4Q电源
接口板)
6RY1703… C98043-A7014-L1/L2 (励磁控制板)
6RY1703… C98043-A7001-L1 (控制板-CUD1)
6RY1233… C98043-A1660-L1 (控制板)
6RY1233…
C98043-A1663-L11 (1Q电源
接口板)
6RY1233… C98043-A1663-L41 (4Q电源接口板)
GWE:6203…
A5E00…
所有功率板,触发板等
不同的机器订货号不同
6SE6400… MM440/430 I/O板等