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•

From figures 

to forms 

Manuelita Brown reshapes her story 

while preserving those of others 

Manuelita Brown works with her hands—fueled by her mind. 

“Give your brain a chance, and it will do the job. You just have to 

have confidence and prepare it,” she says. After decades as a 

math teacher, and earning her master’s in psychology from the 

University of California San Diego, Manuelita changed course 

and began creating art. The order of numbers and the complex 

workings of the mind gave way to new inspiration—sculpting 

people’s lives in bronze. A frequent subject is the African- 

American experience. Her artwork celebrates the human spirit: a 

mother tenderly embracing her infant, a relentless Sojourner Truth 

fighting for equality, a cleaning woman taking a rare pause to rest. 

“The story of people is usually told by what’s left behind,” she says. 

“I want to leave a record about those people who came before me 

or those who are here with me.” 

UC San Diego alumni are risk-takers and innovators—explorers 

of our universe, our world and our humanity. 

Learn more at ucsd.edu.

UC San Diego alumna 

Manuelita Brown, M.S. ’76

DATING REAL CONNECTIONS 

MEET OUR 

CLIENTS 

Michael Schlitt: 

Senior Build 

Engineer, Microsoft 

EDUC: BS, Pacific 

Lutheran Univ. 

INTERESTS: Skiing, 

Pacific NW Outdoors 

Desireé Schlitt: 

Pharmaceutical 

Sales Consultant 

EDUC: BA, Univ. of 

Washington 

INTERESTS: Running, 

Fashion, World 

Travel 

DATE SMARTER 

Dating can be fun and invigorating – from that instant attraction you feel the first time you 

meet to jumping in the car for an impromptu weekend getaway. Unfortunately, it can take a 

lot of work to get to that stage of dating. 

From spending hours sorting 

through online profiles looking for a 

good match to trying to connect via 

pokes, winks and email, dating can 

suddenly feel like a full-time job. 

Wouldn’t it be nice if you could just 

fast forward to the fun part of dating? 

That’s exactly what newlyweds 

Desireé and Michael Schlitt say 

It’s Just Lunch, a dating service for 

busy professionals, did for them. The 

matchmakers at It’s Just Lunch took 

the time to learn what they were 

looking for in a partner and then 

delivered. 

IT’S JUST LUNCH MATCHMAKERS 

SHARE THEIR INSIGHTS: 

SEE WHAT THEY HAVE TO SAY 

" Relationships should be 

reciprocal, and that goes for 

first date communications 

as well. Eliminate any 

misconceptions by always 

sharing your authentic self”. 

-Melissa Brown

Promotion 

With so many dating options 

out there, why did you 

choose It's Just Lunch? 

D: I travel a lot for work, so I’d 

read about It’s Just Lunch in 

airline magazines, and then I 

ran into a friend who was attending 

the wedding of an attorney 

in town who’d met her husband 

through IJL – the fact that those 

two events happened so close 

together, I thought I should call 

them. At the end of my work day 

I didn’t want to come home and 

go look at profiles online. I felt 

like it was a waste of my time. 

M: I had gotten a divorce and 

then did online dating for a 

while before joining IJL. I joined 

mainly because it’s a lot of work 

to do the online thing. You have 

to keep up on it. You never really 

know who you’re going to meet. 

IJL was just a lot easier. They 

found people for me based on 

what I was looking for and I just 

had to show up. You don’t have to 

do much work. 

What would you tell a friend 

who was apprehensive 

about investing the money 

on IJL? 

M: I’d ask, “Are you looking for a 

relationship or not?” With online 

dating you never know who’s on 

the other side of the line. IJL had 

better quality people who were 

interesting to me. It truly was 

an experience that was tailored 

for me. 

Describe your first meeting 

with an IJL matchmaker? 

D: She asked me questions about 

myself, what I like to do, what I 

want in a relationship, whether 

I’d marry someone who already 

had kids, how important religion 

is, that kind of thing. It 

would take much longer to find out 

someone else’s answers to those 

questions through online dating. 

This was black and white. 

Tell us about your first date 

with one another. 

D: I never went on lunch dates 

because I was always busy at work 

so I met Michael after work at a 

downtown restaurant. The conversation 

just flowed. I was attracted 

to him from the start. I remember 

it turned into dinner. 

M: I’m good at having a conversation 

if I’m interested in somebody, 

and I was interested in her. We 

had a great conversation. I don’t 

think either of us wanted to leave. 

What was your favorite part 

about dating through IJL? 

D: I met my husband, so I guess 

I would say that! It’s Just Lunch 

– it’s just a lot of fun. I remember 

I’d get off a plane and have a 

voicemail from the matchmaker 

saying she had a potential date 

for me. She would tell me about 

the person and was flexible with 

scheduling. 

With online dating, you can go 

back and forth and waste a month 

with someone and not really get to 

know them. With IJL, you go meet 

your match and if you like them, 

you see them again, and if you 

don’t, you’re done. 

M: I liked that they’d just call me 

up and say they had a date for me. 

You have to eat, so it was a nice 

way to meet people. If you’re interested, 

then you move forward. 

If not, then you don’t have to do 

anything. 

Find out what an It's Just Lunch 

matchmaker can do for you by 

calling 1-800-858-6526 or visit 

ItsJustLunch.com. 

THE POLITICS 

% of singles who want to date others 

with similar political opinions and beliefs 

OF DATING 64% 

64% 

16% 17% 67% 

Yes, but I gave it Yes, and I have no No, everyone is 

another chance desire to go on entitled to their 

another date with opinion 

them 

Strong political 

opinions are 

usually: 

Has a date's political opinions ever 

24% 20% 55% 

A big-turn off. Strong A big turn-on! Who cares? I’m dating 

ruined opinions, especially a date Talking politics is for this person, you? 

not 

political ones, are 

obnoxious. 

sexy. 

running against them 

for office. 

16% 17% 67% 

Yes, but I gave it 

another chance 

64% 

16% 17% 67% 



16% 67% 



THE POLITICS 

OF DATING 

Yes, and I have no 

desire 17% to go on 

another date with 

Yes, and them I have no 

desire to go on 


Yes, and I have no 

them 

desire to go on 


them 

Strong political 

opinions are 

Strong usually: political 

opinions are 

usually: 

24% 20% 55% 

24% A big 20% turn-on! 55% 

24% Talking A big 20% turn-on! politics is 

55% 

obnoxious. 

for office. 

800.858.6526 | ITSJUSTLUNCH.COM 

Source: IJL Singles Survey 

No, everyone is 

entitled to their 

opinion 



opinion 



opinion 

A big-turn off. Strong 

Who cares? I’m dating 

opinions, A big-turn especially off. Strong 

political opinions, ones, especially are 

A big-turn political obnoxious. off. ones, Strong are 

opinions, obnoxious. especially 

Talking sexy. politics is 

A big sexy. turn-on! 

Talking politics is 

Who cares? this person, I’m dating not 

this running person, against not them 

running Who cares? against for office. I’m them dating 

this for person, office. not 

political ones, are sexy. running against them 

“ Dating is such an 

important part of your 

life and shouldn’t be 

left to chance. You’ve 

got to be proactive & 

market yourself.” 

-Sara Darling 

“ The best way to get to 

know someone is face 

to face. You can only 

feel “chemistry” if you 

are next to someone 

looking into their eyes.” 

-Julie Lopez

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July 2016 

57 

This Land 

Is Your Land 

To celebrate the National 

Park Service centennial, 

trek further afield to 

discover these can’t-miss 

unheralded treasures. 

plus How your favorite 

trails get made, trivia to 

impress your friends, and 

a daughter’s timeless 

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PHOTOGRAPHY BY MOUNTAINBERRYPHOTO/ISTOCK 

The New 

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through the 

Appalachian 

Mountains. 

july 2016 southwest 7

CONTENTS July 2016 

40 

79 

44 

In Every Issue 

14 Gary’s Greeting 

16 Saludos de Gary 

18 Our Star 

20 The A-List 

22 You Made Our Day 

26 From the Editor 

28 Feedback 

32 Contributors 

OUR COVER 

Jacob Hamblin Arch 

in Grand Staircase- 

Escalante National 

Monument 

Photography by 

Travis Burke 

121 Agenda 

124 Fun! 

130 Advertiser Directory 

132 Products and Services 

134 Spotlight 

135 Flight Service 

136 Heart of the Community 

137 International Travel 

137 Beverages 

138 Inflight Entertainment 

142 Rapid Rewards 

144 Terminal Maps 

146 Route Map 

148 One Question 

Play 

35 Number 

36 Eat 

38 Drink 

40 Sleep 

Work 

43 Number 

44 Takeaway 

46 Solution 

48 Tool 

Features 

51 The Marble 

Connection 

58 A Walk in the Park 

62 Hidden Treasure 

68 High Points 

70 The Promise 

79 Your Adventure In 

Pittsburgh 

89 Promotional Series: 

Spirit of Nevada 

111 Promotional Series: 

Focus on Health 

PHOTOGRAPHY BY JORDAN OWASHI/J PUBLIC RELATIONS (HOTEL), ALYSSA FLORENTINE (TACO) 

8 southwest july 2016

THIS IS PASO ROBLES 

libertyschoolwines.com libertyschoolwine libertyschool

July 2016 

EDITORIAL 

editorial director 

Jay Heinrichs 

creative director 

Kevin de Miranda 

senior editor 

JK Nickell 

senior art director 

David W. Radabaugh 

editors 

Ben Marshall 

Bradford Pearson 

associate editors 

Melissa Flandreau 

Austin W. G. Morton 

junior designers 

Desiree Espada 

Kim Thwaits 

editorial interns 

Linda Smith 

Samantha Stutsman 

contributors 

Nick Cabrera, Josh Dickinson, Alex Green, 

Jenny Hart, Eva Holland, Brooke Jarvis, 

Wendy Lewis, Marina Muun, Stephan 

Schmitz, Jeremy F. van der Heiden 

web development, pace interactive 

Jason Dalton, Carolyn Eckstein, 

Chad Hayton 

EDITORIAL INQUIRIES 

Write to Southwest: The Magazine 

2811 McKinney Ave., Suite 360, 

Dallas, TX 75204, or email 

letters@southwestmag.com. 

SOUTHWEST INQUIRIES 

For comments or questions directed 

at Southwest Airlines that don’t 

pertain to the magazine, write to 

Southwest Airlines Customer Relations 

P.O. Box 36647, Dallas, TX 75235-1647, 

or visit the “Contact Us” page at 

Southwest.com. 

ceo & owner 

Bonnie McElveen-Hunter 

chairman emeritus 

Eugene Johnston 

secretary-treasurer 

Patricia M. McConnell 

president 

Craig Waller 

chief operating officer 

& chief financial officer 

Leigh Ann Klee

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publisher 

Debbie Cooper Dunkin, 

debbie.dunkin@paceco.com 

vice president of sales 

Diane Ciaglia, 732.360.0217, 

diane.ciaglia@paceco.com 

advertising services manager 

Jamie Mostofian, 336.383.5456, 

jamie.mostofian@paceco.com 

WEST COAST 

associate publisher 

Hilary Myrick, 424.228.5241, 

hilary.myrick@paceco.com 

MIDWEST 

senior account manager 

Bridget McBride, 773.248.8771, 

bridget.mcbride@paceco.com 

SOUTHWEST 


Ellynn Adoue, 940.483.9223, 

ellynn.adoue@paceco.com 

NEVADA, IDAHO, CAROLINAS, 

GEORGIA, AND FLORIDA 


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traci.pelter@paceco.com 

NEW ENGLAND AND GEORGIA 

Danny Litton, 770.587.2486, 

danny.litton@paceco.com 

ceo & owner 

Bonnie McElveen-Hunter 

president 

Craig Waller 

vice president, production 

James A. DeCata 

production manager 

Greg Onder 

director of marketing 

Emily Wright 

media analyst 

Courtney Baker 

© 2016 Pace Communications, Inc., 1301 Carolina St., 

Greensboro, NC 27401. Southwest: The Magazine 

is published monthly by Pace Communications, Inc. 

All rights reserved. Reproduction in whole or part 

of any material in this publication without written 

permission of Pace Communications, Inc., is expressly 

prohibited. The statements, opinions, and information 

contained in this publication are those of the individual 

authors, contributors, and advertisers and not of 

Pace Communications, Inc. or Southwest Airlines Co. 

Pace Communications, Inc. and Southwest Airlines 

Co. each disclaim any responsibility for the accuracy, 

completeness, topicality, or quality of any statements, 

opinions, or information provided. The appearance of 

advertisements in Southwest: The Magazine is not a 

warranty, endorsement, or approval of the products or 

services advertised or of their effectiveness, quality, 

or safety. Any liability claims against any author, contributor, 

or advertiser in respect of damage to persons 

or property caused or alleged to be caused by the use 

of the statements, opinions, or information contained 

in this publication, including any statements, opinions, 

or information which is incorrect or incomplete, are 

therefore excluded. Publisher reserves the right to 

accept or reject all advertising material. 

printer Quad/Graphics 

reprints For high-quality article reprints 

of 100 or more, please contact Foster 

Reprints at 866.879.9144.

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Gary’s Greeting 

Hospitality in Action 

At Southwest Airlines, we spend a lot of 

time talking about, thinking about, and 

practicing the concept of Hospitality, 

both internally and externally. We’re 

obsessed with it. Hospitality is both a 

company-wide focus and an individual 

goal for every single one of our 50,000- 

plus Employees. But rather than tell 

you all the ways we think about this one 

word, I’d like to give you some examples 

of what it looks like in action—and why 

we care so much about it. 

Recently, a young traveler had a 

bloody nose during her flight. When our 

Flight Attendant realized the Customer 

could use some assistance, they quickly 

jumped into action and took the child 

from her seat, stopped the nose bleed, 

and helped clean her up. Our Flight 

Attendant then took the Hospitality one 

step further before helping the Customer 

back to her seat. Knowing the Customer 

would be more comfortable in a fresh 

shirt, our Employee proceeded to dig 

into their personal suitcase to retrieve 

a T-shirt for the young girl to change 

into and then insisted that she keep it 

after the flight! This small act of kindness 

surely improved this Customer’s experience 

onboard our flight and as she went 

about her day. 

We seek to hire People who have a 

Servant’s Heart and are “others oriented.” 

In another case, one of our new 

hires going through initial training was 

in a car accident. Without hesitating, her 

classmates developed a schedule to take 

turns driving her—and she didn’t miss a 

day of class. Instinctively rallying around 

their fellow Southwest Family Member 

tells me that this class understood the 

meaning of Southwest Hospitality from 

day one, and that warms my heart. 

Later in this magazine (on page 134), 

you can read about Southwest’s Diversity 

and Inclusion Team, who recently won 

our coveted internal Heroes of the Heart 

Award. This Team epitomizes one of the 

many ways we offer our own unique 

style of Hospitality, both internally and 

externally, and I’m immensely proud of 

them and the work they do. 

Thanks for allowing us to share our 

Hospitality with you today! 

Gary Kelly 

Chairman, President, and CEO 

Southwest Airlines 

PHOTOGRAPHY BY STEPHEN KELLER 

14 SOUTHWEST MONTH 2016

SUNANDSKI.COM 

THE OFFICIAL OUTFITTER OF 

WISH YOU WERE HERE. TM 

Houston + New York + Dallas/Fort Worth + Boston + Austin + D.C. + San Antonio + Atlanta + Charlotte + Tulsa + Nashville + Cincinnati + OKC

Saludos de Gary 

Hospitalidad en Acción 

En Southwest Airlines pasamos mucho 

tiempo hablando, pensando y practicando 

el concepto de Hospitalidad, 

tanto interna como externamente. 

Estamos obsesionados con él. La Hospitalidad 

es a la vez un enfoque de toda 

la compañía y un objetivo individual de 

cada uno de nuestros más de 50,000 

Empleados. Pero en lugar de hablar sobre 

todas las formas en las que pensamos 

acerca de esta palabra, me gustaría dar 

algunos ejemplos de cómo se ve en acción 

y por qué nos preocupamos tanto 

por ella. 

Recientemente, una joven pasajera 

sufrió una hemorragia nasal durante 

el vuelo. Cuando nuestro Asistente de 

Vuelo se dio cuenta de que a la Clienta 

le vendría bien un poco de ayuda, reaccionó 

rápidamente, llevándose de su 

asiento al niño con el que viajaba, deteniendo 

el sangrado y ayudándole a 

limpiarse. Antes de ayudar a la Clienta a 

regresar a su asiento, nuestro Asistente 

de Vuelo llevó la Hospitalidad más allá. 

Sabiendo que estaría más cómoda 

usando una camiseta limpia, nuestro 

Empleado buscó en su propia maleta 

una camiseta para que la joven se 

cambiara de ropa, y le insistió en que 

la conservara después del vuelo. Este 

pequeño acto de amabilidad sin duda 

mejoró la experiencia de la Clienta a 

bordo de nuestro vuelo, además de su día. 

Buscamos contratar Personas que 

tengan un Corazón de Servicio y que 

sean “orientadas a los demás”. En otro 

caso, una de nuestras nuevas Empleadas, 

quien estaba tomando el entrenamiento 

inicial, sufrió un accidente automovilístico. 

Sin dudarlo, sus compañeros desarrollaron 

un calendario para turnarse 

en llevarla, y no perdió un solo día de 

clase. El que se hayan reunido instintivamente 

para apoyar a su compañera, 

Miembro de la Familia Southwest, me 

dice que este grupo ha entendido claramente 

el significado de la Hospitalidad 

de Southwest desde el primer día, y eso 

enciende mi corazón. 

Más adelante en esta revista (en la 

página 134), podrán leer sobre el Equipo 

de Diversidad e Inclusión de Southwest, 

que recientemente ganó nuestro codiciado 

Premio interno Héroes del Corazón. 

Este equipo personifica una de las 

muchas maneras en las que ofrecemos 

nuestro propio estilo único de Hospitalidad, 

tanto interna como externamente, y 

estoy inmensamente orgulloso de ellos 

y del trabajo que hacen. 

¡Gracias por permitirnos compartir 

nuestra Hospitalidad con ustedes hoy! 

Gary Kelly 

Presidente de la Junta Directiva, 

Director Ejecutivo y Presidente 

Southwest Airlines 

PHOTOGRAPHY BY STEPHEN KELLER 

16 SOUTHWEST MONTH 2016

Our Star 

“This is the type of Company you 

want to give your time and talent to.” 

—MOISES “GONZO” GONZALES, 

QUALITY CONTROL FIELD SERVICE SUPERVISOR 

His full name is Moises Gonzales, but to most he’s just “Gonzo.” 

It’s this easygoing personality that makes him the perfect fit 

as a Quality Control Field Service Supervisor for Southwest 

Airlines. Gonzo’s job requires an office on-site at Aviation 

Technical Services, Southwest’s heavy maintenance provider, 

and his approachability helps maintain an open dialogue with 

the Everett, Washington–based company. Although Gonzo is 

usually laidback, the opposite is true when it comes to ensuring 

all maintenance performed on Southwest’s aircraft meets our 

high standards. A 25-year Employee, Gonzo embodies the 

Southwest way. —Casey Dunn, Communication & Outreach 

IN GOOD HANDS “I oversee 

the job and the vendor, but 

I still crawl around in every 

compartment and cargo bin 

to make sure every aircraft 

is safe.” 

COMMON GROUND “The 

door to my office is always 

open. From the CEO to the 

person who cleans the floor, 

everyone gets the same level 

of respect.” 

BRAVE FACE “When I 

started, I was afraid to make 

a decision on my own out 

in the field, but my Leaders 

told me, ‘Learn to be yourself 

and don’t be afraid to make 

a decision.’” 

HIT THE LINKS 

Gonzo spends 

much of his free 

time perfecting 

his swing. 

To thank Gonzo for his 

work and dedication, 

Penn & Teller is proud 

to give him two tickets 

to see the show in Las 

Vegas. Congratulations, 

Gonzo! 

PHOTOGRAPHY BY BRANDON HILL 

18 SOUTHWEST JULY 2016

A C C I D E N T S W I L L H A P P E N 

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The A-List 

“Got passion? Get going. 

Go big. Be noticed.” 

—YOLANDA HUNDLEY, 

MARKETING DIRECTOR, ETERNAL BEVERAGES, 

AND ACCOMPLISHED TRIATHLETE 

While completing more than 80 races, Yolanda Hundley has 

logged plenty of miles on the ground and even more in the 

sky by flying to each event with Southwest Airlines. An A-Lister 

based in Scottsdale, Arizona, Yolanda travels the country to 

train more than 25 hours a week with a former Olympian. One 

reason she sticks with Southwest? The low cost of checking 

her bike onboard compared to other airlines. Southwest’s no 

change fees also come in handy on her unpredictable business 

trips as a marketing director. With three 70.3-mile events and 

two Ironman races still on Yolanda’s calendar for 2016, we 

know she’ll keep going the distance on the ground and in the 

sky. —Brie Strickland, Communication & Outreach 

EASY DOES IT “A click of the 

Southwest app or a friendly 

phone call always gets me 

where I need to be.” 

MUST-SEA “Every time I’m 

in the Los Angeles area, I go 

to Killer Shrimp in Marina del 

Rey. It’s one of a kind, and 

the views are awesome.” 

THE HIGH ROAD “Doing 

good and helping people 

boosts your mood and 

theirs. Feeling uplifted at 

30,000 feet is way better 

than feeling cranky.” 

Yolanda’s travels 

earn her A-List 

status through 

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flights or 

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points. 

PHOTOGRAPHY BY BRANDON SULLIVAN 


You Made Our Day 

WANT TO SHARE 

YOUR STORY? 

Have you witnessed 

an over-the-top act 

of Southwest Airlines 

Employee kindness? 

Let us know at 

Southwest.com/ 

contact-us. 

Dear Southwest, 

A few weeks ago, I was having dinner with 

two friends at a restaurant in Florida. While 

waiting for our table, I explained that I was 

dreading an upcoming flight because of my 

many concerns, including mechanical failure 

and birds hitting the engines. The waiting 

area was pretty crowded, so the gentleman 

next to us overheard our conversation. He 

introduced himself as Chandler Sheeler, an 

aircraft maintenance supervisor at Southwest 

Airlines in Florida. He told me about the redundant 

systems on aircraft, as well as 

the regularly scheduled maintenance 

and engine replacement program at 

Southwest. He also explained how birds, 

even large ones, are deflected or bypassed 

by the engines. Our conversation 

ended when we were called to our table, 

and I thanked him for the information. 

Later, as we were leaving the restaurant, 

Chandler approached us and asked if we 

would like a tour of Southwest’s maintenance 

facility at Orlando International 

Airport. I gladly accepted. When we 

arrived, Chandler gave us a tour of the 

repair facility, and we saw a new engine 

being prepared for installation on a 737. 

We were very impressed by the work 

environment, the professional attitude 

of the mechanics, and the presence of 

a quality control supervisor while the 

mechanics worked on the engine. Chandler 

showed us the turbine fans and 

explained that they were made of high 

strength material, and that the design of 

the engines deflects the vast majority 

of bird strikes away from the critical intake 

areas. It was only a 20-minute tour, 

but it went a long way toward helping 

me understand how today’s aircraft are 

designed and maintained for safety. 

As we were leaving, Chandler said, “I 

was happy to help you understand the 

safety consciousness that we have for 

our aircraft at Southwest. Sometimes 

the more we learn about what frightens 

us, the better we’re able to deal with it.” 

Chandler demonstrated a professional 

attitude and genuine pride in the maintenance 

facility. —Martin Wisniewski 

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RESCUE MOM 

When I connected in Atlanta, I was 

traveling quickly while trying to make 

an international flight. I was with my 

5-year-old son, and when we reached 

the escalator, he was fussing with his 

R2-D2 suitcase. I didn’t realize he stayed 

at the top, too fearful to get on. As we 

got further separated, he and I both 

began to panic. Flight attendant supervisor 

Alicia Drake calmly stepped in, 

started counting steps so he got on the 

escalator with her, and held his hand. 

She saved my day and calmed my son! 

She’s a gem. —Jennifer Calabrese 

KINDER CARE 

While flying for business from FLL 

to PHX, extreme weather at my connecting 

airport caused many, many 

canceled flights. I had already changed 

my flights three weeks before just so I 

could attend a field trip with my daughter, 

and she was counting on me to get 

home. As I approached the counter, I 

could hear other gate agents saying 

that there were no additional connections 

and we would not get out until the 

next day. Customer service agent 

Marvin James could see I was in tears. 

I explained to him that my 5-year-old 

was counting on me to get home, and I 

was devastated that I wouldn’t make it 

for her field trip. You see, I work. A lot. 

It’s not that often that I’m able to participate 

in a field trip with my kindergartner, 

but I had promised her that I would 

be home the next day. Marvin actually 

cared. He did everything he could to 

be sure I got out that day. I ended up on 

a triple connect and didn’t get in until 

1 a.m., but I made it home to attend 

the field trip. My daughter was thrilled, 

and we had the best time together, all 

thanks to Marvin. Without him, I would 

have been stuck in FLL another night 

and would have missed out on an opportunity 

to spend quality time with 

my little one. Just thinking about it 

makes me tear up again. I just want to 

say thanks to Marvin. Our kids are only 

young one time, and he made it possible 

for me to enjoy the little things with 

my daughter. Thanks, Southwest. It’s 

always a pleasure flying with you. 

—Sherrie Licón 

PASSPORT PICKUP 

When we arrived in Houston a day before 

our cruise, we realized that we had 

forgotten to bring our passports. We 

made an arrangement the same day 

to ship them through FedEx, but they 

couldn’t guarantee the delivery time. 

Our cruise check-in time was 2 p.m., 

and the first flight with our passports 

was expected to arrive at 1 p.m., with 

delivery by 2 p.m. We arrived at the 

cargo department on the day of our 

cruise, and the minute that the flight 

landed, cargo customer service supervisor 

Todd Hairston came running over 

with our passports. Then, as we were 

leaving and calling for an Uber, Todd 

offered to give us a ride. Everyone was 

so nice and helpful, and we couldn’t 

believe the service and generosity that 

Todd provided to us. We thought our 

vacation was ruined, but our luck 

turned around and we ended up having 

a great vacation—just one more 

reason to love Southwest. Thank you 

to Todd and everyone else at the 

Hobby Airport cargo office! 

—Shirley Grimm 

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Stanford University and TEXAS A&M agree: 

The Most Important Way to Improve Your Health 

During the Workweek – Sit Less, Move More 

Their Study Findings and Other Research Show † 

Sit-stand desk workers were 78% more likely to report 

a pain-free day than those who only sat at work. 

– Stanford University 

Sedentary (sitting) jobs have risen 83% since 1960 and today 

80% of American workers experience back pain. 

46% Increase in Productivity. Call center/sales teams with 

sit-stand desks were 46% more productive than those with 

traditional, seated desk configurations. – Texas A&M 

“For people who sit most of the day their 

risk of heart attack is about the same 

as smoking.” 

– Martha Grogan, cardiologist, Mayo Clinic 

People who sit most of the day are 54% 

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– Pennington Biomedical Research Center 

The Problem— How Do You 

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and Move More at Work? 

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• Provide sit-stand desks 

• Put your desk in a standing position 

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• Take brief hourly breaks to stretch 

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• Use a mat that encourages micromovements 

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• Buy an air spring mat that feels lively underfoot versus 

a foam based anti-fatigue mat that feels dead 

Motivation 

Lose weight faster. When you stand you metabolize fat 

more efficiently and burn 33% more calories. 

- University of Minnesota School of Kinesiology 

Walking breaks boosted everybody’s creativity by 60% 

- Stanford University 

These studies all point to one key factor — the need to move. 

The human body was made to move, not sit or stand still. During 

movement the body has good blood and oxygen flow, so 

we feel better, we focus better, we think more 

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This is why a new technology, like the Wurf 

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from the editor 

Rangers have made 

OLD HAT 

Rangers have 

made the 

park system 

special for 

100 years. 

Dear Reader, 

I have never met a national park ranger I 

didn’t like—even though, having found 

professional excuses to hang out in 

national parks from Alaska to Florida, 

I have met a great many rangers. 

They’re all impressive to start with. 

I’ve met world-class alpinists among the 

climbing rangers at Mount Rainier; softspoken, 

crack-shot enforcement rangers 

in Yosemite; search-and-rescue rangers 

who save lives by rappelling out of helicopters; 

and history rangers who can tell 

you everything about Harriet Tubman. 

Every one of them seems helpful and in 

love with the work. Up to a point. 

Every year, a couple thousand of them 

pay their own way to a convention called 

the Ranger Rendezvous. I got to attend 

one in Grand Teton National Park, where 

I went up to rangers and asked, “What’s 

the dumbest thing you’ve seen a visitor 

do?” Most answers had to do with wildlife 

selfies: grinning photographers sidling 

within the personal space of buffaloes, 

alligators, and other uncuddly animals. 

Unsurprisingly, some of your wilder wildlife 

resent this practice. But one ranger 

from Yellowstone recalled a foreign 

visitor who, in a thick European accent, 

asked to see the “dangaroos.” 

“Kangaroos?” the ranger asked. “We 

don’t have them here.” 

“No, no, dangaroos.” The man pointed 

to a portion of a large wall map in a 

remote part of West Yellowstone, where 

boiling natural vats underlie the thin soil. 

This, the man insisted, was clearly the 

habitat of these interesting animals. 

The ranger looked closer. And indeed, 

while the visitor’s pronunciation was 

a bit off, the area was clearly marked 

“Dangerous.” 

Personally, I would have found it irresistible 

to send him there, while pointing 

out that the creatures in the vicinity were 

short-lived and prone to taking selfies. 

But the park ranger steered him away. 

Seriously: These people are saints. 

Jay Heinrichs 

EDITORIAL DIRECTOR 

@JAYHEINRICHS 

PHOTOGRAPHY BY KARL GEHRING/GETTY IMAGES 


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feedback 

Talk to Us 

Send your letters to 2811 

McKinney Ave., Suite 360, 

Dallas, TX 75204. For comments 

or questions directed 

at Southwest Airlines that 

don’t pertain to the magazine, 

please visit the “Contact Us” 

page at Southwest.com. 

letters@southwestmag.com 

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#SouthwestMag 

28 southwest july 2016 

Dear Editor, 

Thank you for sharing the work of Rupal 

Patel on the VocalID project [“The Human 

Voice Is the Organ of the Soul,” May 2016]. 

By the end of the article, I was blinking back 

tears. Our voice is so important to our identity, 

our definition, and our personality when 

it’s there. I was naïve to the impact of it not 

being there, both for the voiceless and also 

for their loved ones. This story was breathtaking! 

How wonderful that Rupal Patel is 

“mixing colors to paint voices!” 

Diane Zeigler 

ARLINGTON, TEXAS 

/ We were pretty misty-eyed, too, Diane. 

Hear 

Rupal’s own voice by searching for her on 

TED.com. 

THE IMMORTAL PAUL 

On a flight back from D.C., 

I browsed through the 

article “The Human Voice 

Is the Organ of the Soul.” 

I sat upright and began 

reading in detail when I 

saw “Perfect Paul” mentioned. 

I was an education 

specialist for Digital 

Equipment Corporation 

back in the 1980s, and I 

had the good fortune of 

being assigned to develop 

a training manual for 

DECtalk, a revolutionary 

device at the time that 

could read text or typed 

input and translate it to 

human speech. I met Dr. 

Dennis Klatt, the technology 

specialist for DECtalk, 

a couple of times. Each 

time I was struck by how 

hard it was to hear him. 

Then a more experienced 

team member clued me 

in: Dr. Klatt was dying 

of throat cancer. In an 

incredibly ironic twist of 

fate, Dr. Klatt’s voice was 

disappearing. DECtalk had 

a number of voices: male, 

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® 

female, child, and elderly. It could 

even sing, given the right instructions. 

Dr. Klatt provided the extensive 

knowledge and leadership to 

produce artificial voices that, for 

the first time, could come close to 

human speech. DECtalk would boot 

up with a voice through an attached 

sound system: “DECtalk Version 

1.0 is running.” The voice was that 

of “Perfect Paul,” one of the many 

voices that the device carried. What 

was not mentioned in the article was 

that “Perfect Paul” was Dr. Klatt’s 

own voice, as he synthesized it when 

he realized that he would soon no 

longer be able to speak. Toward the 

end, in the hospital, I heard that Dr. 

Klatt communicated through DECtalk, 

since, like Stephen Hawking, 

he could no longer speak. Incredibly, 

I did not recognize Hawking’s 

voice as “Perfect Paul” until I read 

this article. I think Dr. Klatt would 

be gratified to know that his original 

voice has been reproduced and used 

hundreds of thousands of times, and 

that his work was the foundation for 

many voice-impaired persons. 

Pete McVay 

ATKINSON, NEW HAMPSHIRE 

/ 

Wow, what a story, Pete. Imagine 

living through the voice of one of the 

great minds of our era. 

SPREADING THE WORD 

I am writing to commend you for 

the article “The Human Voice Is the 

Organ of the Soul.” As you probably 

already knew, May was Better 

Speech and Hearing Month, and 

the article you wrote was so timely 

and appropriate. I am a speech language 

pathologist in Florida, but I 

had not read about the work being 

done by Rupal Patel. I spoke with a 

few other colleagues, and they were 

also unaware. Thank you for informing 

me and many others who travel 

on Southwest Airlines about this 

pioneering work, and for also being 

a facilitator for Dr. Patel to obtain 

more donated voices. 

Henrietta C. Silverman 

OLDSMAR, FLORIDA 

/ 

Thank you for the kind words, 

Henrietta. Here at the magazine, 

it’s a goal of ours for narrative stories 

to both move readers and help 

somehow. 

TRUE HERO 

I just finished reading “How to 

Move a Mountain” [April 2016] by 

Matt Crossman. As I read, I fought 

back tears several times in order 

to avoid being embarrassed as I sat 

among my fellow passengers. I was 

both entertained and inspired, and 

I have great respect and admiration 

for people like “Cosmo.” I appreciate 

and love that these people give of 

themselves for the boys and their 

families. Thank you for a very 

enjoyable, well-written story. 

Bob Watson 

RENO, NEVADA 

/ 

No need for embarrassment, Bob. 

Judging by the letters we’ve been 

getting, everyone on the plane was 

crying with you. 

WELL SERVED 

I always read Southwest: The Magazine 

whenever I take a Southwest 

flight for work. On a trip in April, 

I found myself in tears while reading 

two of your articles: “Men of 

Earth and Sky” and the “Profiles 

in Service” on Charles Rushing. 

What touching stories about how 

war changed these men. I typically 

take your magazine with me when I 

leave the flight, as I like to show the 

articles to different people in my 

life. This one I took for myself, as I 

thought the writing was beautiful— 

a true honor to the men the writers 

were describing. Thank you for the 

entertainment and for moving me 

to tears. 

Carolyn Richard 

PEARLAND, TEXAS 

/ 

Please continue taking the maga- 

zine, Carolyn. We’re proud to be in 

your hands. 

CORRECTION 

In “Into the Blue” [May 2016], we included 

an image of Turnip Rock in the section 

highlighting Port Huron, Michigan. Turnip 

Rock is located in Port Austin. We regret 

this error.

AT A LOCATION NEAR YOU 

JOIN HARDROCKREWARDS.COM HARDROCK.COM #THISISHARDROCK 

©2016 Hard Rock International (USA), Inc. All rights reserved.

contributors 

Meet the 

people 

behind this 

issue. 

Brooke Jarvis 

WRITER 

A Walk in the Park / p. 58 

Brooke chronicles the behind-the-scenes 

work that constitutes the backbone of 

our national parks. “Seattle, where I live, 

is supremely lucky to be smack in the 

middle of three national parks: Rainier, 

Olympic, and North Cascades. It’s impossible 

to pick a favorite, but in Olympic 

you can go from snowy peaks and alpine 

meadows to temperate rain forest and 

tidal pools. There’s no place like it.” 

@BROOKEJARVIS 

@BROOKEEILEENJARVIS 

Eva Holland 

WRITER 

The Promise / p. 70 

Eva’s moving piece comes 

from a recent trip to several 

national parks, including 

Arches. “It can be a tough 

place to find solitude. But 

on my last visit, I discovered 

the Devils Garden 

Primitive Loop, where I 

found my way through a 

gorgeous sandstone maze.” 

@EVAHOLLAND 

Alex Green 

ILLUSTRATOR 

A Walk in the Park; The 

Promise / p. 58, 70 

Alex’s art brings forth 

the depth of rich experiences 

made available by 

our national parks. “When 

looking at any given subject, 

I try to decipher order 

in a world which seems 

chaotic. I find there can be 

beauty in almost anything 

if you look close enough.” 

@ALEXGREENDRAWS 

Marina Muun 

ILLUSTRATOR 

The Marble Connection / 

p. 51 

Marina attempts to convey 

complexity with conceptual 

solutions. “In my 

work, I always try to find 

an underlying thread—an 

emotion or a feeling—that 

will anchor the image. 

Often this is a bit vague, or 

too complicated to put into 

words, but lends itself well 

to visual language.” 

@MARINAMUUN 

Wendy Lewis 

WRITER 

The Marble Connection / 

p. 51 

Wendy reflects on her 

unusual path to self-discovery 

after moving to 

Providence. Her favorite 

spots in the city: “Don’t 

miss the Rhode Island 

School of Design Museum 

or, for great Latin food, 

Los Andes Restaurant.” 


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The smallest 

site in the 

National Park 

System is 

0.02 acres. 

PLAY Number 

You could say that visiting Philadelphia’s 

Thaddeus Kosciuszko 

National Memorial is, well, a 

walk in the park. The diminutive 

destination commemorates the 

spot where Kosciuszko, a Polish 

freedom fighter and military 

engineer in the American Revolution, 

rented rooms in 1797–98. 

And while the place may be pintsized, 

it’s little wonder why this 

little wonder is worth a trip. 

“When Kosciuszko died, Thomas 

Jefferson remarked that he was 

‘as pure a son of liberty’ as he 

had ever known,” says Andrew 

McDougall, a special use coordinator 

at Independence National 

Historical Park, which manages 

the memorial. “Kosciuszko’s 

vision of liberty extended to all 

people, not just the wealthy.” 

Small but mighty, indeed. 

LAY OF 

THE LAND 

The NPS comprises 

411 areas, ranging 

from national parks to 

seashores. Stretching 

13.2 million acres 

across Alaska, the 

Wrangell-St. Elias 

National Park and Preserve 

is the system’s 

largest expanse. 

PHOTOGRAPHY BY JOSH DICKINSON 


PLAY Eat 

GARTEN 

OF EATIN’ 

TRENDING 

Biergartens 

Put away the accordion. There’s a new wave of biergartens, and all you need 

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for some ping-pong. Just be careful not to rip your lederhosen. 

/ 

MEXICO CITY 

Grab Mexican, Italian, 

or Vietnamese eats 

from Mercado Roma 

and retire to the capital 

city’s first beer 

garden, on the roof. 

/ 

DENVER 

Recess Beer Garden 

serves food until 1 

a.m. on weekends, 

leaving plenty of time 

to explore 15 macand-cheese 

toppings. 

/ 

PITTSBURGH 

The Italian-inspired 

Il Tetto offers nearly 

40 drafts. Pair one 

with homemade pork 

rinds and duck spec. 

/ 

CHARLESTON, SC 

The motto at Bay 

Street Biergarten is 

“Bavarian-inspired, 

Southern-made.” 

Case in point: the 

barbecued pork 

schnitzel. 

We wouldn’t 

blame him 

for not 

sharing. 

PHOTOGRAPHY BY JESSICA SAMPLE (EASY TIGER) AND PHOTOGRAPHY COURTESY OF ALFREDO LUENGAS (MERCADO ROMA), RECESS, MICHAEL FORNATARO (II TETTO), AND TERRENCE EDWARDS (BAY STREET) 


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PHOTOGRAPHY BY NICK CABRERA

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WORK Number 

RAPID 

RESPONSE 

PHOTOGRAPHY BY GREGORY REID/THELICENSINGPROJECT.COM 

We’ll be brief: Lengthy 

replies no longer apply. 

After examining 16 billion 

digital dispatches, a team 

of researchers from the 

University of Southern 

California and Yahoo Labs 

discovered that age factors 

into the conciseness of 

our correspondence. “We 

found that younger people 

are more active and send 

much shorter replies,” says 

Farshad Kooti, the study’s 

author and a Ph.D. student 

at USC. “They’re used to 

having short, fast communication.” 

The inbox 

analysis also revealed that 

emails become increasingly 

similar in length toward 

the middle of a thread. It’s 

when word counts differ 

dramatically that you 

know the conversation’s 

over. Message received. 

The most 

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email 

response is 

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words. 

More than 

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24 hours. 


WORK Takeaway 

A daily 

news email, 

theSkimm has 

more than 

3.5 million 

subscribers. 

Danielle Weisberg 

and Carly Zakin 

News flash: Employees make the best 

teachers, say theSkimm founders. 

For the first year and a half, it was 

just the two of us on our living 

room couch. We did everything 

ourselves: writing, editing, and 

running the business side. That 

type of hustle is something we 

hope is always in the company’s 

DNA. However, the downside of 

starting that way, which we realized 

upon hiring our first five 

employees, was that it made us 

very insular. We were used to 

making decisions as a pair, and 

we had our own language. Our 

first hire sat us both down a couple 

of months in and said, “We 

need to create some culture in 

this office.” That was a wake-up 

call because we didn’t realize it 

was lacking. That first group of 

employees taught us how to be 

managers and the importance of 

open communication and transparency—things 

we wanted in 

our culture but didn’t necessarily 

know how to create. 

OUTTAKES 

NEW HABITS 

We knew that if we 

wanted to make our 

newsletter an essential 

part of people’s 

daily lives, we needed 

to find a way into their 

routines. We took the 

same approach with 

our latest offering, 

Skimm Ahead, a mobile 

subscription service 

that can integrate 

with your calendar. 

TEAM PLAYERS 

There are no secrets 

at theSkimm. We’re 

honest about where 

we are: the obstacles 

in our way and the 

opportunities ahead. 

Our team knows the 

stakes, and that’s 

what keeps them 

motivated. 


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WORK Solution 

Visit artofpeople 

book.com and take 

the quiz to find 

out how your people 

skills stack up. 

How can you make a good 

impression while networking? 

“If you want to be memorable, 

don’t spend a lot of time on small 

talk. Ask meaningful questions 

right off the bat, something like, 

‘What projects are you working on 

that you’re most passionate about 

right now?’ Not only will you differentiate 

yourself from everyone 

else, but you’ll get the person talking 

about things she cares about. 

Another great question, and one 

that’s not often asked sincerely: 

‘How can I help you?’” 

Lend an Ear 

Entrepreneur Dave Kerpen 

divulges what it really means 

to be a people person. 

What’s the first step to improving 

your people skills? 

“Self-awareness,” says Kerpen, 

author of The Art of People: 11 Simple 

People Skills That Will Get You 

Everything You Want. “A lot of people 

jump in and try to understand 

others when they haven’t really 

done the work themselves. What 

are your own strengths and weaknesses, 

and how can you improve? 

You have to understand yourself if 

you hope to influence others.” 

What other tips do you have for 

creating positive interactions? 

“Sometimes you’ll get your way 

and sometimes you won’t. While 

you can’t control the outcome, 

you can control your attitude. 

Choose positivity. Choose gratitude. 

As a leader, you want people 

to want to be around you, and 

enthusiasm is contagious. Secondly, 

follow what I call the Platinum 

Rule: Do unto others as they 

would have done unto themselves. 

In other words, really put yourself 

second and walk in the other person’s 

shoes before taking action.” 

Any final words of wisdom? 

“Most of us think we’re better 

listeners than we actually are, but 

there’s a huge difference between 

truly listening and just waiting 

for your turn to talk. If you’re 

listening, you’re not formulating 

what to say next. Ultimately, people 

just want to be heard, so open 

your ears—you might just connect 

with someone.” 


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WORK Tool 

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there’s the nifty travel 

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PHOTOGRAPHY BY JOSH DICKINSON

Finally, an e-mail 

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Point of View 

The Marble 

Connection 

Sometimes the fastest 

way to someone’s heart 

is to turn to stone. 

/ BY WENDY LEWIS 

I 

n 2004, at the tail end of a 

decade-long relationship, I transplanted 

myself from New York 

City to Rhode Island. Intrigued 

with the culture of my new home state, 

I spent hours alone at WaterFire Providence, 

an outdoor evening event where 

hundreds of small, fragrant bonfires burn 

in braziers along the banks of the river. I 

liked WaterFire and its downtown street 

festival vibe, but what kept me coming 

back were the gargoyles. 

On most WaterFire nights, street performers 

in elaborate theater makeup and 

costumes appeared as living white marble 

statues and gargoyles at the base of the 

city’s World War I monument. Perched 

atop marble-painted wood platforms, the 

chalky statues blended with the backdrop 

of the silvery-gray monument as if 

carved from the same stone. Next to each 

statue stood a matching column with a 

narrow opening in the top. A dollar donation 

in the column would bring the statue 

to life and buy you an inspiring fortune 

or a riddle on a brightly colored paper 

scroll. Moving slowly and gracefully, the 

statue would break her pose, grandly 

retrieve the scroll from a pouch, and gently 

place it in your hand as if delivering 

ILLUSTRATION BY MARINA MUUN 


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priceless words from the heavens. 

One to three gargoyles, also 

on platforms, always flanked 

the statues like gothic bodyguards. 

Charcoal gray and eerie, 

their bodies contrasted with the 

monument stone and the divine 

presence of the statues. As the 

gargoyles moved lithely under 

the nighttime lighting, their 

masked faces morphed from grotesque 

grimaces to mischievous 

It would hold 

my gaze as if 

pondering its 

own reflection. 

It understood 

me. It 

was magic. 

grins. The gargoyles were spooky 

when still, but playful when 

approached. Surprised youngsters 

would often squeal with delight 

when the gargoyles tousled their 

hair with their long, slender 

fi n g e r s . 

I’d find a good spot and sit 

quietly for an hour or two, mesmerized 

by the gargoyles as I 

processed my breakup. Their 

melancholic beauty seemed to 

embody my pain and their slow 

movements, my lethargy. When I 

felt ready, I’d take a deep breath, 

climb the monument steps, stuff 

my own dollar in the gargoyle’s 

column, and bask in the circle of 

its mysterious gray spell. Sometimes 

it would touch my hair or 

face, sometimes not. But always 

it would hold my gaze, wordlessly 

and thoughtfully, as if pondering 

its own reflection. It understood 

me. It was magic. 

On a spring day eight years 

later, the magic of the gargoyles 

and statues entered my life again. 

Healed from my old relationship 

but bored with my office job, I

trolled internet job postings during 

my lunch break and noticed 

an audition announcement from 

TEN31 Productions—the company 

whose name I’d seen on the 

back of the statues’ scrolls. 

I impulsively emailed a few 

pictures of myself along with a 

long, passionate fan letter and 

a plea for an audition. They’d 

requested an acting resume, but 

I had no performance experience 

since my sixth-grade production 

of Oklahoma! 

As soon as I hit “send,” I regretted 

it. I’m 43—too old, I thought. 

Their performers are probably all 

college drama students. But to 

my amazement, two days later I 

received a reply with an audition 

time for the following week. 

I arrived at my audition nervous, 

sweaty, and cursing myself 

for applying. I was easily the oldest 

hopeful there. But when my 

name was called and I met the 

company’s creators—the original 

gargoyles—excitement powered 

me through my audition. I must 

have impressed them with my tai 

chi–inspired impressions of a living 

statue, because in another two 

days I learned I’d made the cut. 

Incredulous, I basked in my 

success and the congratulations 

of friends, even as a darker concern 

loomed. As a spectator, I’d 

enjoyed the magic of the characters. 

But once I’d learned the 

behind-the-scenes logistics, would 

it destroy the mystery? 

My trial performance was as 

a bronze statue, not at WaterFire 

but up Interstate 95 at Faneuil 

Hall Marketplace in downtown 

Boston. Patrick, another performer, 

was assigned as my producer. 

He helped me prepare for the 

three-hour gig in a quiet corner of 

an adjoining parking garage. After 

I applied opaque golden-bronze 

makeup to my face, neck, and 

hands, Patrick helped me into my 

matching costume: a long-sleeved, 

long-skirted, brown cotton pilgrim 

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a sunny, 92-degree July day and I 

envisioned both myself and the 

costume melting in the heat. 

I also feared that my foray 

into “living the magic” would be 

a dismal failure. As Patrick led 

me out of the cool shade of the 

garage and I stepped slowly in my 

chocolate-brown pilgrim shoes 

through the gawking throngs, 

Patrick casually mentioned that 

he’d recently assisted another new 

performer who, 15 minutes into 

her gig, stepped down off the platform 

and swore off performing 

forever. 

Patrick helped me step onto 

the platform. While I assumed 

my most statuesque pilgrim pose, 

intrigued onlookers formed a 

semicircle. Gazing into the small 

crowd, I recalled standing on my 

grammar school stage as cowgirl 

No. 12 on opening night of Okla- 

homa! 

and peering with awe and 

fear at the sea of parents’ faces in 

the school auditorium. Like then, 

there was no turning back. 

In my bronze pilgrim hand, I 

held a large hollowed-out book, 

also painted bronze, filled with 

bright blue paper fortunes. A 

little boy, urged by his father, 

stepped into the semicircle, 

shyly approached my platform, 

and cautiously inserted a dollar 

into my tip column. Recalling 

the grace of the marble Water- 

Fire statues, I smoothly opened 

the book, retrieved a fortune, 

and placed it gently into his little 

hand. He gasped and stared into 

my face, wide-eyed, his expression 

an endearing blend of joy, 

wonder, and disbelief; the statue 

had moved! 

He ran to his father, 

clutching the scroll like a prize. 

I resumed my pose, locked eyes 

with the boy’s father, and winked. 

The man exploded with laughter. 

I was hooked. 

That afternoon I handed out 

countless more scrolls to other 

shy kids, curious adults, and 

bemused tourists. I ignored the 

rivulets of sweat that tickled my

skin. Couples debated if I was real 

or if I was breathing. A teenage 

girl timidly squeezed my bronzed 

hand. When I squeezed back, she 

ran to her friends, laughing and 

shrieking. A drunken man tried 

to put a used tissue in my book. 

Patrick chased him off. People 

stared. Kids pointed. I posed for 

pictures. And through it all, the 

m a g i cfl o w e d . 

At the end of the shift, Patrick 

helped me off the platform, back 

to the parking lot, and out of my 

costume. The shorts and sports 

top I’d worn underneath were 

soaked with salty sweat. I was 

physically drained but strangely 

energized. I drove home blasting 

dance music and singing, and 

even after a cool, soothing shower 

at home, I couldn’t calm down. It 

was as if the cover of my pilgrim 

book was the lid of Pandora’s Box, 

and I had unknowingly opened 

a direct portal to the mysterious 

source of the magic. I lay awake 

most of that night smiling, eager 

for my next gig. 

I’ve since performed at dozens 

of public and private events as 

many different characters, but 

WaterFire, where I discovered the 

statues and gargoyles, is still one 

of my favorite venues. 

One summer WaterFire evening, 

I performed as a white marble 

statue of the Roman goddess 

Minerva, handing out riddles 

from my marble-painted canvas 

pouch. From the dropping temperatures 

and thinning crowd, I knew 

it was almost time to wrap for the 

night. A woman approached my 

platform, alone. Small and plain, 

she was unremarkable except for 

a palpable misery that seemed to 

burden her steps and dim her face. 

She slowly inserted a dollar into 

my column and I grandly delivered 

the riddle, as usual. But she 

lingered, pressing the small blue 

paper between her palms like a 

child praying. Looking up at me, 

her eyes filled with tears as she 

implored, “Will this help me solve 

the riddle of my life?” 

I spread my arms wide, slowly 

reached for her, and gently held 

her head in my hands. At my 

touch, she began sobbing. We 

stood together for a minute, her 

forehead just inches from my 

elaborate headdress, she releasing 

her tears and I holding the 

space for her to do so. When she 

caught her breath, I lifted her 

chin, looked in her eyes, and blew 

a kiss. Then I crossed my hands 

over my heart and opened them 

to her. I love you, I gestured. I recognize 

your pain. It’s going to be 

okay. The woman deeply inhaled 

and gratefully whispered, “Thank 

you. Thank you.” I continued gesturing 

and waving as she slowly 

walked away, glancing back over 

her shoulder, clutching the riddle 

to her chest. 

Wendy Lewis is a writer based in 

Providence, Rhode Island.

YOU DON’T NEED A PLANE TICKET TO LET YOUR 

HEART SOAR 

Mile-for-mile the most diverse terrain in the nation, Oklahoma’s 

magnif icent collection of State Parks are made for adventure. Spelunk 

subterranean treasures at Alabaster Caverns. Kick up the sand on the 

dunes of Little Sahara. Soak up the sun skiing, boating, even scuba diving 

at Lake Murray. Or tee-up on a par-70 course amid the canyons and 

mesas of Roman Nose State Park. Mountains, caverns, lakes 

and forests, Oklahoma is the do-it-all destination. 

Spend evenings by the fire in a cozy park cabin, or unwind 

with all the amenities in a fully-remodeled luxury lodge 

room. For a world of wonder that’s not a world away, 

Oklahoma State Parks are the perfect passport. 

Visit TravelOK.com/Parks today to book your stay. 

ALABASTER CAVERNS 

LAKE MURRAY 

LITTLE SAHARA 

SEQUOYAH 

ROBBERS CAVE

This Land Is 

Your Land 

from skyscraper-tall sand dunes to 

historic seashell forts, algae-lit caves 

to fern-blanketed rain forests—for 100 

years the National Park Service has 

preserved our most beautiful places, 

our history, and our common values. 

To celebrate, we explore the unsung 

sites, go behind the scenes of your 

favorite trails, and share a story as 

timeless as the land itself. 

* White Sands National Monument 

PHOTOGRAPHY BY KAYLA SNELL/STOCKSY UNITED 

The New 

Mexico park’s 

iconic picnic 

tables are 

located off the 

aptly named 

Dunes Drive. 


PHOTOGRAPHY BY BEN HERNDON/TANDEMSTOCK.COM

A Walk 

in the Park 

On seeing the invisible 

infrastructure that defines 

our national parks. 

/ BY BROOKE JARVIS 

/ BY BROOKE JARVIS 

/ 

ILLUSTRATIONS BY ALEX GREEN 

* Olympic 

National Park 

T 

here 

here was a time in my life when I felt 

strong emotion toward a 5-foot-long 

forged steel bar with a bevel on one 

end. It weighed 18 pounds and I had 

recently lugged it, along with a lot of other notquite-so-outrageously-heavy 

tools, a number of 

miles up the side of a mountain. I groaned and 

cursed. I wondered, repeatedly and out loud, what 

sort of use a huge, heavy metal stick was on a 

mountainside. And then I grew to love it. 

A rock bar, as the tool is known to people who 

build trails, is a magical force multiplier. (It’s just 

a lever, really, but we all know what Archimedes 


* Grand Canyon 

National Park 

The 2009 face-lift of 

South Kaibab Trail was 

part of the Grand 

Canyon’s biggest trail 

reconstruction project 

since the 1960s. 

said about those.) It allows small people, like me, 

to make truly enormous rocks dig themselves out 

of the earth. It allows groups of people, rowing 

with the bars as though they were oars, to maneu- 

ver those rocks with what I’ll go so far as to call 

precision. Even though you may be deep in the 

wilderness and beyond the aid of power tools, 

with a rock bar you are mighty. You can bend the 

raw materials of the earth to your designs. 

The summer I first fell for rock bars, I was 18 

and volunteering on a crew rerouting a popular access 

trail leading to the Appalachian Trail in Virginia. 

Before, I thought I knew trails: I’d grown up 

20 minutes from Tennessee's Great Smoky Mountains 

National Park, where hiking and camping 

were … pretty much all there was to do. But before 

long I felt like Mark Twain after he learns to 

ROCK BAR 

Lever used 

to dig out 

giant stones 

captain steamboats and can never look at the Mississippi 

the same way. What once looked like sim- 

ple tracks through the woods revealed themselves 

to be complex marvels of engineering, the results 

of the careful designs and grueling work of a whole 

cadre of people who live in the woods for weeks at 

a time and speak in their own vocabulary of pick 

mattocks and McLeods (both tools), of French 

drains (gravel sluices for managing water in moderately 

wet spots) and Griphoists (hand-powered 

cable ratchets) and corduroy (a stopgap measure 

of laying down a bunch of logs to give hikers a dry 

place to step when the mud is too overwhelming). 

The most iconic trails have become such fundamental 

parts of their home parks that they can 

seem like natural features, part of the patrimony 

of the park alongside waterfalls or vistas. The best 

PHOTOGRAPHY BY JOHN MOORE/GETTY IMAGES 


trails, woven gracefully into the landscape, don’t 

feel built at all—the carefully constructed steps 

and drains seem as though they’ve always existed. 

And many have existed quite a long time: Angels 

Landing was cut into the rock of Zion in 1926; the 

Wonderland Trail, finished in 1915; the John Muir 

Trail, begun the same year. During the era of the 

Civilian Conservation Corps, a golden age of trail 

building, crews built more than 28,000 miles of 

trails, nearly the length of 13 Appalachian Trails 

laid end to end. 

It took us some time to get the hang of hiking 

trails. Surprisingly, the National Park Service was 

17 years old when, in 1933, the U.S. Forest Service’s 

annual report first listed “hiking” as a possible recreational 

usage for the parks. Especially in the East, 

a lot of early hiking trails, built by outing clubs 

such as the “Fresh Air Club” in New York City, ran 

straight up mountainsides to the nearest view, with 

nary a meander or switchback in sight. They were 

magnets for severe erosion and only accessible to 

people who were up for steep scrambles. Lightly 

on the Land, a leading guidebook for trail builders, 

describes the change after a former president of 

the Appalachian Mountain Club began to import 

techniques he’d learned in the West, where more 

gradual trails designed to accommodate pack animals 

were also more inviting to people: “His trails 

hugged the contours of the land and rose gradually 

up the slopes. He removed rocks, smoothed the 

tread, and built stone cairns to show the way. The 

work was done so meticulously that some of the 

trails are still in use today.” 

The general method is, too. Today, trail crews 

working on public lands learn that their main job 

is to manage two stubborn forces: keeping water 

o ff 

the trail and keeping people on it, thus reducing 

hikers’ impact to a thin ribbon of tread rather than 

a whole trampled, eroded forest. Rock and wood 

structures are good for this, and so is laboriously 

grading the trail. Cutting trails into a hill sideways 

makes it easier to get down to firm mineral soil and 

to find places for water to run off (Lightly on the 

Land suggests that, if it’s not currently raining, you 

can roll an orange down your trail’s tread to make 

sure water will flow the way you want it to). 

Trail builders strive to make their work invisible. 

You’ve succeeded if the path is dry and inviting, 

and no one pays attention to the drainage structures 

or retaining walls that keep it that way. And 

though helicopters and ATVs and mules sometimes 

help drop off supplies, often you’re more or less 

on your own for work whose CONTINUED ON PAGE 77 

McLEOD 

Combination 

tool for 

grooming 

and clearing 

trails 

GRIPHOIST 

A winch for 

hoisting 

boulders long 

distances 

PITCH IN: National parks rely 

on an army of volunteers. 

Here are some of the more 

interesting opportunities. 

LIVING HISTORY SOLDIER 

Fort Necessity National Battlefield, 

Pennsylvania 

Don your finest wool, load your musket, 

and lead tours at the site of the opening 

battle of the French and Indian War. 

WILDERNESS CANOE TOUR 

ASSISTANT 

Congaree National Park, South Carolina 

Enjoy the water? Unafraid of alligators? 

Lend a hand at this popular canoe site, 

an old-growth bottomland forest. 

TULE ELK DOCENT 

Point Reyes National Seashore, 

California 

Once nearly wiped out, tule elk now 

freely populate this Pacific Coast beach. 

Docents teach visitors about the ani- 

mal’s history, as well as help them spot 

elk in the wild. 

GARDEN GANG VOLUNTEER 

Weir Farm National Historic Site, 

Connecticut 

At the only national park site dedicated 

to American painting, help preserve the 

beautiful landscape for future artists by 

pruning flowers and harvesting apples. 

LIGHTKEEPER 

Apostle Islands National Lakeshore, 

Wisconsin 

Seeking solitude? Try manning the 

Michigan Island light station. There’s no 

electricity or running water, and, due to 

water conditions, you “may be temporarily 

stranded on the island.” 

COYOTE SCAT SURVEYOR 

Santa Monica Mountains National 

Recreation Area, California 

No experience is required to help with 

research studying the diets of Los 

Angeles’ urban coyotes, which roam 

from Boyle Heights to Beverly Hills. 


Hidden Treasure 

On the hunt for a new adventure? Pack up your crew and 

head west (And north. And east. And south.) to explore 

some of the national parks’ lesser-known gems. 

DUNES 

* white sands 

national monument, 

new mexico The 

first thing you’ll notice 

is that the name 

is actually a bit of a 

misnomer. The sand 

is beyond white—it’s 

practically silver. Second, 

even in the searing 

afternoon sun, it 

doesn’t get hot. That’s 

because it’s gypsum 

sand: The New Mexico 

park is the largest gypsum 

dune field in the 

/ BY BRADFORD PEARSON 

world. Take advantage 

by renting a saucer 

from the visitor center 

and sledding your way 

down. 

* padre island 

national seashore, 

texas The dunes here 

serve as a nesting 

ground for the critically 

endangered Kemp’s 

ridley sea turtles. 

Head to Malaquite 

Beach from mid-June 

through August to 

watch the hatchlings 

scurry into the Gulf of 

Mexico. 

PHOTOGRAPHY BY STEPHENSON/ISTOCK (SLEEPING BEAR) AND BRIAN LOPICCOLO (WHITE SANDS) 


* / Discover 

the Third Coast 

ONE OF THE MOST diverse sites in the NPS, northwest 

Michigan’s sleeping bear dunes national 

lakeshore features a little of everything: 450-foot 

dunes, unrivaled stargazing, hemlock and sugar 

maple forests, the occasional cougar. In the 

fall, crowds thin, but the foliage pops against 

Lake Michigan. 

* Castillo de San Marcos 

National Monument 

PHOTOGRAPHY BY STEVEN GREAVES/GETTY IMAGES 

HISTORY 

* castillo de san 

marcos national 

monument, florida 

The oldest masonry 

fort in the continental 

U.S. was completed in 

1695 by the Spanish 

using coquina, a sedimentary 

rock made 

almost entirely of 

seashells. 

* vanderbilt man- 

sion national 

historic site, new 

york 

Its Beaux-Arts 

architecture is a pre- 

mier example of Gilded 

Age opulence, but the 

sweeping views of 

New York’s Hudson 

Valley are equally indulgent. 

The mansion 

comes to life at Christmas, 

while summer 

is ideal for ambling 

through the acres of 

lavish gardens. 

* first ladies 

national historic 

site, ohio Tucked into 

the childhood home of 

Ida Saxton McKinley, 

the museum is the 

country’s most complete 

tribute to presidential 

spouses, from 

Martha Washington to 

Michelle Obama. 

* touro synagogue 

national historic 

site, rhode island 

The oldest synagogue 

in the country was 

born from a classic 

American tale: The 

congregation was 

founded in 1658 by 

descendants of Jewish 

families who fled 

the Spanish and Portuguese 

inquisitions, 

crossed the Atlantic 

to Barbados, and 

eventually found freedom 

from persecution 

in Rhode Island. Every 

August, congregants 

gather for a reading 

of a 1790 letter on 

religious freedom from 

George Washington to 

the Hebrew congregations 

of Newport. 


WATERFALLS 

* salmon cascades, 

olympic national 

park, washington 

Late every summer, 

resplendent coho 

salmon race up the Sol 

Duc River to spawn 

their young. Watch 

the drama in real time 

as they writhe and 

flip their way up these 

tempestuous falls. 

* various falls, 

shenandoah national 

park, virginia 

The 93-foot Overall 

Run waterfall and 

the cliff-jumpable 

White Oak Falls may 

compete for most 

dramatic feature, but 

venture past both on 

the Cedar Run Trail for 

a secluded natural water 

slide. Plan to go at 

the height of summer: 

The water can be cool. 

* little niagara, 

chickasaw national 

recreation area, 

oklahoma 

The frigid, 

spring-fed waters of 

Travertine Creek spill 

over short falls that 

are perfect for young 

swimmers and adventurous 

teens alike. 

PHOTOGRAPHY BY KWIKTOR/ISTOCK 


* /Climb Heaven’s Stairway 

CALF CREEK FALLS, at grand staircase-escalante 

national monument in Utah, was used as an actual 

calf pen in the 19th century. Today it offers visitors a 

verdant break from the surrounding hectares of sandstone. 

Crowds tend to gather at the swimming hole 

beneath the lower falls, so make the mile-long scramble 

to the upper falls for a more secluded view. (For total 

isolation, venture to our cover location by following the 

park's Coyote Gulch to Jacob Hamblin Arch.) 

* Guadalupe Mountains National Park 

PHOTOGRAPHY BY DAVID HUGHES/ ISTOCK AND DAVID PARSONS/ISTOCK 

MOUNTAINS 

* guadalupe moun- 

tains national 

park, texas Fear not 

for El Capitan, which 

rises like a Stetson 

from the Chihuahuan 

Desert. Though daunting 

at first glance, the 

path to the top “is difficult 

but not beyond 

the ability of any twolegged 

American, aged 

8 to 80, in normal 

health,” wrote famed 

Western writer Edward 

Abbey in Beyond 

the Wall. Once at the 

summit, revel in the 

fact that you’re standing 

atop a 280-millionyear-old 

limestone 

barrier reef. 

* capulin volcano 

national monument, 

new mexico 

From this 8,182-foot 

peak, take in panoramic 

vistas of four states 

and more than 100 

smaller volcanoes. 

Don’t worry: They’ve 

been dormant for at 

least 30,000 years. 


CAVES 

* painted cave, 

channel islands 

national park, cali- 

fornia 

Kayak through 

one of the largest and 

deepest sea caves in 

the world, which gets 

its name from the 

radiant lichens and 

algae decorating the 

entrance. 

* oregon caves 

national monument 

and preserve, 

oregon In the fall of 

1874, while tracking 

a bear in the Siskiyou 

Mountains, Elijah Davidson 

inadvertently 

discovered what came 

to be known the “Marble 

Halls of Oregon,” 

unique because cave 

systems are typically 

carved from limestone 

or dolomite. 

* gila cliff dwell- 

ings national 

monument, new mexico 

For thousands of 

years, nomadic people 

huddled in caves 

perched alongside 

the Gila River for temporary 

shelter. The 

Mogollon people made 

a permanent home 

there in the 1200s, 

creating striking cliffside 

dwellings that 

endure despite the 

harsh desert climate. 

* russell cave 

national monu- 

ment, alabama 

An 

important refuge for 

the winter survival of 

American Indian tribes 

for more than 10,000 

years, the cave provides 

one of the most 

thorough archaeological 

records of prehistoric 

culture in the 

southeastern U.S. 

* Channel Islands National Park 

PHOTOGRAPHY BY STEVEN TRAINOFF PH. D./GETTY IMAGES (CAVE) AND CAITLIN MIRRA/ISTOCK (CLIFF) 


TRAILS 

* endless wall 

trail, new river 

gorge national river, 

west virginia 

Trek 

through hemlocks 

and rhododendron 

thickets to reach Diamond 

Point, nearly 

1,000 feet above the 

river, and listen for 

the whitewater raging 

far below. Then, book 

a raft tour for an upclose 

encounter. 

* oakridge trail, 

congaree national 

park, south caro- 

lina 

This lesser-trod 

trail offers the chance 

to take in majestic 

old-growth trees in 

solitude—as long as 

you don’t count the 

armadillos, wild hogs, 

skinks, skunks, southern 

flying squirrels, 

alligators, and bobcats. 

Be sure to check 

the “Mosquito Meter” 

for more potential 

companions: It ranges 

from “all clear” to “war 

zone.” 

* /Stare Down Giants 

BREAK OUT of the tech bubble and cross the 

Golden Gate Bridge to muir woods national 

monument, where you start in a stand of 

coast redwoods, and then make your way 

down to Muir Beach. Between December and 

May, be on the lookout for gray whales. 

PHOTOGRAPHY BY ERIC FOLTZ/ISTOCK

High Points 

Everything you never knew you wanted 

to know about the National Park System: 

Go on, impress your friends. 

* 

23 

Mammoths 

unearthed at 

Waco Mammoth 

National 

Monument, Texas 

31 

Sacred mounds 

shaped like birds 

and bears; 

Effigy Mounds 

National 

Monument, Iowa 

Height of Star 

Dune, the tallest 

dune in North 

America; Great 

Sand Dunes 

National Park, 

Colorado 

755 FEET 

Height of General 

Sherman, the 

largest tree in the 

world; Sequoia 

National Park, 

California 

275 FEET 

1,093 

Patents awarded to Thomas Edison, 

and housed at the Edison National 

Historical Park, New Jersey 

6,800 

Firearms at Springfield Armory 

National Historic Site, Massachusetts 

PHOTOGRAPHY BY C2 PHOTOGRAPHY 


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Annual rainfall at 

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Olympic National Park, 

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170 INCHES 

Length of the Devils 

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the rarest fish in the 

world; Death Valley 

National Park, Nevada 

and California 

25 MILLIMETERS 

Longest known 

cave system in the 

world; Mammoth 

Cave National Park, 

Kentucky 

400 MILES 

20 

Rooms in Montezuma 

Castle National 

Monument, Arizona, 

the best-preserved 

cliff dwelling 

in the U.S. 

7 

Largest concentration 

of historic light 

stations in the NPS; 

Apostle Islands 

National Lakeshore, 

Wisconsin 

50,000 

Petroglyphs at Petroglyph National Monument, 

New Mexico 

25,000,000 

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ART CREDIT

The 

Promise 

In search of a place to honor the memory 

of my mother, I sought somewhere 

I could always return to. 

/ 

BY EVA HOLLAND 

ILLUSTRATION BY ALEX GREEN 

I left the trailhead in the early afternoon 

and followed a narrow red-dust trail out 

across the scrubby, tall grass of the open 

mesa. According to the signpost at the edge of 

the parking lot, it was 2.5 miles to the canyon rim. 

It was one of those odd, in-between April days: 

hot when the wind paused, and cold when it didn’t. 

Gray skies, but still bright enough to force my eyes 

into a squint. I pulled my sunglasses off, then put 

them on again as I walked. Rolled up my sleeves, 

then rolled them down again. The dry powder of 

the trail was stirred up in bursts as I passed, and it 

settled in a fine coating over the mesh of my trail 

runners. 

Though there were plenty of other visitors in 

Canyonlands National Park that day, I was hoping I 

would see no other hikers on this trail. I had hiked 

it twice before, and I’d always had it to myself. It 

was tucked away from the busier, shorter routes 

that led to big over-the-rim views. 

I was raised as a pure-blooded city kid, splitting 

time between my mom’s attic apartment and 

my dad’s narrow townhouse in Ottawa, Canada, 

riding the bus or hailing cabs home from bars I’d 

ART CREDIT 


Canyonlands’ Island 

in the Sky district 

snuck into underage, and hanging 

out in coffee shops and malls. 

When I graduated from college, I 

had only ever gone camping three 

times. I didn’t make my first awkward 

forays into the wilderness 

until my mid-to-late 20s, and when 

I did, I generally did so by myself. 

After I moved to Canada’s northern 

Yukon Territory seven years 

ago, intending to shed my urban 

upbringing and learn to handle myself 

in the outdoors, I had to break 

that habit of solitude. The Yukon’s 

backcountry was too wild, too 

empty (and simultaneously too full 

of grizzly bears) for a sensible novice 

to wander around unaccompanied. 

But I still cherish the chance 

to hit the trail solo when I can get 

it. It’s a greedy feeling: I love to look 

out over a landscape and lay claim 

to it all for myself. 

In this case, though, I wanted 

privacy for a more precise reason: 

I was here to scatter a small portion of my mother’s ashes. 

MY MOM HAD DIED not quite nine months earlier. It was sudden, 

and yet not. An out-of-the-blue, catastrophic stroke in a restaurant 

on a Friday night—that part was near instantaneous. But the week 

she spent in the intensive care unit while I flew across the country 

to join the rest of my family, while we waited on brain-activity test 

results, while we listened to the steady beeping and whirring of 

the machines that kept her breathing, while we gathered ourselves 

to make the decision to turn those machines off—that part felt 

PHOTOGRAPHY BY WSFURLAN /ISTOCK 

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Canyonlands’ 

Needles district 

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much, much longer. We let her go on July 24, 2015. She was only 60. 

I’d known right away that I wanted to do something private, 

something personal, to remember her. The two of us had lived 

alone together from when I was 7 to when I left for college at 19, 

sometimes acting more like roommates than mother and child— 

ordering delivery pizza on Friday evenings; staying up too late 

talking on school nights; watching the Olympics on TV and giggling 

about the male athletes’ physiques—and I wanted to honor 

that closeness. She and my stepfather had purchased burial plots 

“I I wanted 

someplace wild, 

something that 

couldn’t or wouldn’t 

be fenced off 

or paved over. 

” 

in a city I’d never lived in 

and rarely visited; I suspected 

her gravesite there 

wouldn’t mean much to me. 

I’d asked my stepdad if I 

could have a portion of her 

ashes to scatter myself, at 

a location of my choosing, 

and he’d agreed easily. After 

the burial, the funeral 

director handed me a small 

velvet drawstring bag and 

a letter from the funeral 

home, certifying that I had 

a right to carry these particular human remains around with me. 

The question, then, was where to scatter them. I thought about 

my home, in the Yukon Territory: There was a beautiful wild river 

that ran right through town, and I could visit it any time I wanted. 

But my mom had only been there twice, and it was a place where 

I had built a life apart from her—somehow that didn’t feel right 

to me. There was a man-made, murky canal that ran through the 

neighborhood where I’d grown up, back in Ottawa—but then, both 

of us had long since moved on from our lives there together. 

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I considered a hiking trail near 

Phoenix, where my mom and stepdad 

had spent their recent winters. 

She loved the Southwest desert 

landscapes, the alien cactuses, the 

hot, dry sun. She had discovered 

and embraced hiking in Arizona 

during the same years that I had 

been finding my footing in the 

Yukon wilderness. But I didn’t 

know much about the trail’s legal 

status, and I worried that someday 

I’d come back to visit and find 

towering condos or a gated golf 

community built over top of it. 

I knew I wanted someplace wild, 

or at least wild enough, something 

that couldn’t or wouldn’t be fenced 

off or paved over. A body of moving 

water. An alpine meadow. A cliff 

edge. 

That got me thinking about 

national parks. They’re unique 

in their permanence. They have 

a sense of stability, a promise to 

endure, shared by few other places in America today, wild or urban. 

Nothing is ever completely certain, of course—my mom’s 

stroke had taught me that. But if I scattered her ashes in a national 

park, I figured I would have the best odds of being able to keep 

coming back to visit her for the rest of my life. 

For a while I leaned toward the Grand Canyon, which she’d seen 

and loved. In the end I picked Canyonlands for me, not for her— 

she’d never been to Utah, although she’d wanted to go, and we had 

talked about road-tripping there together some year during my 

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annual Arizona visit. It was a place 

I knew I’d be happy to come back to 

again and again. 

PHOTOGRAPHY BY GOLFLADI/ISTOCK 

THE TRAIL SOON LEFT the grassy, 

wide-open space behind and 

wound through a slickrock maze, 

the way marked by rock cairns, 

before dropping down below the 

rim. After a few twists and turns, I 

stopped at a point where the trail 

ran alongside a long, sheer drop. 

Mesa Arch Off to my left, I could see nothing 

but canyon country: corrugated 

red rock to the horizon. On my 

right, the trail tucked into a broad 

horseshoe fold in the cliff face. If I kept going, I supposed I would 

switchback down that fold until I reached the valley floor. The 

wind was blowing against my back as I stood near the edge and 

looked out; that was good. I wanted no mishaps with windblown 

ash flying back at me today. 

It seemed like there ought to be some ceremony to the event, so 

I picked a skinny red desert flower and tossed it in the air. Caught 

up by the wind, it drifted along the cliff edge at eye level for a long 

moment before dropping away, out of sight. 

I pulled the small, maroon velvet drawstring bag out of my 

backpack. Inside it was a smaller Ziploc baggie, filled with a fine 

gray dust that shimmered, faintly metallic, in the light. I walked 

as close to the drop-off as I dared and waited for the wind to pick 

up strength. As I wondered how best to get the ashes out of the 

bag, I had a vision of accidentally tossing the baggie with the ashes 

still in it, littering the park with plastic in my attempt to honor my 

mother. 

(Something I hadn’t expected about grief and grieving: how 

many moments of unexpected comedy it forced you into. The little 

things seemed funnier when everything else was sad.) 

Finally I held the bag out straight in front of me and jerked my 

arm up and forward, squeezing slightly with my fist. The ashes 

came out in a puff—once, twice, three times. Like the flower, each 

burst of dust swirled on the currents in front of me before vanishing. 

Soon, sooner than I’d expected, the bag was empty and the 

ashes were gone. 

I tucked the baggie and the velvet bag back into my backpack 

and sat down on a large rock nearby. I had expected to cry—I’d expected 

this moment to be wrenchingly sad—but I felt calm. I was 

satisfied with what I’d done. I had cried my tears and said my goodbyes, 

over and over again: on the long sequence of flights home, 

during the days spent lingering at the hospital, in the minutes 

when we waited at the bedside for her life to run its course, at the 

funeral and in the weeks and months afterward. 

This, today, wasn’t another goodbye. It was a promise to return. 

Eva Holland lives in Canada’s Yukon Territory. She has written for 

Pacific Standard, AFAR, and Smithsonian Magazine. 

WENT HIKING WITH 

THE WHOLE FAMILY. 

STUMBLED UPON 

A HIDDEN BEACH. 

LISTENED TO THE 

SOUNDS OF THE 

OCEAN. 

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The Appalachian 

Trail 

as it winds 

through West 

Virginia. 

GuestHouse 

PHOTOGRAPHY BY ANNE GROVE PHOTOGRAPHY/GETTY IMAGES 

CONTINUED FROM PAGE 61 whole point 

is being in the middle of nowhere: 

just some very dirty, sweaty people 

depending on mechanical advantage 

and their own strength. 

In Virginia that summer, a steep 

section of our reroute demanded 

a staircase for comfortable walking. 

With no access to lumber, we 

needed to make it out of local rocks. 

Unfortunately, there were none 

large enough nearby, so we quarried 

400-plus-pound boulders—two 

dozen of them—on a high hillside, 

wrapped them in webbing, and belayed 

them down the mountain on 

a cable strung between trees. Then 

we maneuvered the rocks into place 

and set them into deep holes, so 

they rested on top like scoops of ice 

cream in a cone. We did it all with 

simple tools we’d packed in ourselves, 

and when we were done we 

ran up and down, up and down, up 

and down the staircase, and not a 

single rock wobbled. Sure, I didn’t 

shower for a month, but it’s still 

probably the most satisfying work 

I’ve ever done. 

After college, I signed up to teach 

high school kids to build trails. In 

the Catskills, at training, trail builders 

with decades of experience 

showed us a photo slideshow of 

their best works, often trails built 

or cut into foreboding cliff sides 

that most people would despair of 

ever traversing. They showed us 

how to turn a tree into a bridge with 

crosscut saws and adzes, how to 

survey a forest for the best place to 

cut a path that can last. In Alaska 

my crew rerouted a trail that had 

been flooded by a beaver dam, fixed 

water bars broken by the freeze and 

thaw of the tundra, and tried to create 

drainage through mud so thick 

the students despairingly dubbed 

it “the elephant poop.” One day we 

asked some horseback riders to try 

out a section we thought we’d finished, 

only to find out that, when 

their steeds’ hooves sank more than 

a foot into the trail, we hadn’t yet 

dug past all the fluffy organic soil. 

At night, I moved massive rocks in 

my dreams. 

Some of my friends stuck to the 

trail building life for years, cycling 

through crews and seasons and 

parks. Some are still in it. I moved 

on, but I can’t hike quite the way 

I used to. Along with the view, I’m 

checking out water bars or turnpikes 

or cleverly positioned stairs— 

imagining all the work that it took 

some anonymous person to build 

and maintain them, and feeling 

jealous that that person probably 

got to use a rock bar. 

Brooke Jarvis is a contributing 

writer for The California Sunday 

Magazine. She lives in Seattle. 

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your adventure in 

Pittsburgh 

BY BEN MARSHALL 

BEN MARSHALL 

Sure, the blast furnaces and steel mills have cooled in 

recent years, but the ’Burgh is hotter than ever. We’re 

talking a burgeoning food scene, riverfront recreation, 

lively culture, and a yearlong bicentennial celebration. 

Ready to forge ahead? First tell us more about you. 

ARE YOU A 

FOODIE 

page 80 

FAMILY 

TRAVELER 

page 82 

OUTDOOR 

ADVENTURER 

page 84 

ARTS 

ENTHUSIAST 

page 86 


Pittsburgh FOODIES 

Three cheers 

for these 

potent potable 

dispensaries 

Bar Marco Set inside a historic firehouse, this Strip District staple puts out inventive, custom-made 

tipples. Butcher and the Rye The bar program, twice named a James Beard semifinalist, features 

12 cocktails on draft and more than 600 whiskeys. Industry Public House The bourbon-based 

Smokestack comes with maple syrup, bitters, and your choice of wood chip, torched atop the glass. 

NEW FOODS 

ON THE BLOCK 

A roundup of 

the ’Burgh’s 

freshest bites 

THE VANDAL 

This convivial 

neighborhood joint in 

Lawrenceville offers 

an affordable mix 

of toasts, veggies, 

bowls, snacks, and 

sandwiches. 

STATION 

American fare with 

Mediterranean flair is 

the name of the game 

at this Bloomfield 

gastropub. Don’t leave 

without trying the 

lavender pound cake. 

TAKO 

This downtown 

street-food spot’s 

eponymous taco plate 

comes with grilled 

octopus, harissa aioli, 

preserved lemons, 

mizuna greens, and 

pickled red onion. 


how to chow 

Place your order, 

grab a drink 

and a seat, and 

wait for a text 

signaling your 

food is ready. 

Support Rising Chefs 

Have multiple palates to please? Choose your own culinary 

adventure at Smallman Galley, a food hall in the Strip District 

that opened in December. The restaurant “incubator” gives 

aspiring restaurateurs 18 months to showcase their cooking 

chops, establish a following, and learn valuable business skills. 

Smallman’s inaugural class of eateries includes the meatcentric 

Provision PGH by Stephen Eldridge; Josephine’s Toast 

by Jacqueline Wardle; the veggie-forward Carota Cafe helmed 

by Jessica Lewis; and Rafael Vencio’s Aubergine Bistro. 

PHOTOGRAPHY COURTESY OF JEFF SWENSEN OF THE NEW YORK TIMES (SMALLMAN GALLEY), SCOTT GORDON BLEICHER (THE VANDAL), DAVE BRYCE PHOTOGRAPHY (STATION), AND ALYSSA FLORENTINE (TAKO)

EXPERIENCE THE 

TALK OF THE TOWN. 

TOP 10 

DESTINATION 

ON THE RISE 

-TripAdvisor 

Traveler’s 

Choice, 

2015 

TOP 10 

MEDIUM-SIZED 

AIRPORT 

-J.D. Power, 

2015 

NAMED A 

BEST PLACE 

TO VISIT 

WORLDWIDE 

-Travel + 

Leisure, 

2016 

#1 

FOOD 

CITY 

-Zagat, 2015 

TOP 10 BEST 

ALL-AMERICAN 

VACATION 

-The Travel 

Channel, 2014 

Pittsburgh International Airport proudly serves a region 

re-emerged. With additional nonstop destinations and 

improved passenger amenities, we make traveling to 

and from the Pittsburgh region quick and convenient. 

Join us in celebrating Pittsburgh’s 200 th Anniversary 

and see all that the region, and Pittsburgh International 

Airport, has to offer. 

FLYPITTSBURGH.COM

Pittsburgh FAMILY TRAVELERS 

PITT STOPS 

Hitch a ride 

at these kidapproved 

attractions 

welcome to the 

neighborhood 

Mister Rogers’ 

new home is 

inside the Heinz 

History Center’s 

Special Collections 

Gallery. 

KENNYWOOD 

This 118-year-old 

park boasts three of 

the oldest wooden 

coasters in the U.S. 

and the only remaining 

Auto Race ride in 

the world. 

THE DUQUESNE 

INCLINE 

For the best views of 

the city, scale Mount 

Washington inside 

an 18-passenger 

cable car, running 

since 1877. 

GATEWAY 

CLIPPER FLEET 

Set sail from Station 

Square on a Good 

Ship Lollipop Cruise. 

Adults will enjoy the 

captain’s narration, 

and a pirate interacts 

with little ones. 

Hands-on 

activities the 

whole clan can 

get behind 

Walk Down Memory Lane 

Every day is a beautiful day in the neighborhood at the Heinz 

History Center in the Strip District. The Smithsonian affiliate, 

which presents compelling stories from Pittsburgh’s past two 

centuries, unveiled a Mister Rogers’ Neighborhood installation 

last year. Highlights include King Friday XIII’s castle, the Great 

Oak Tree, and a life-size figure of Fred Rogers (a native son) 

sitting in his living room. On the second and third floors, the 

Western Pennsylvania Sports Museum displays memorabilia 

significant to the Steelers, Penguins, Pirates, and others. 

Carnegie Science Center 

Climb the 21-foot “Zero-G” wall in SpacePlace and try to complete 

simple tasks without the aid of gravity. Phipps Conservatory and Botanical Gardens Unearth the 

wonders of bugs and botany in the Butterfly Forest and Children’s Discovery Garden. Children’s 

Museum of Pittsburgh Kids learn how to throw clay on a pottery wheel in the multimedia studio. 

PHOTOGRAPHY COURTESY OF RACHEL LYNN SCHOEN (HEINZ HISTORY CENTER), KENNYWOOD, DUQUESNE INCLINE, AND GATEWAY CLIPPER FLEET 


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Pittsburgh OUTDOOR ADVENTURERS 

NATURAL 

SELECTIONS 

Where to 

play in 

Western PA 

KAYAK 

PITTSBURGH 

Paddlers can push 

off from two convenient 

locations: the 

boathouse at North 

Park and beneath the 

Roberto Clemente 

Bridge in North Shore. 

NATIONAL AVIARY 

Come face-tobeak 

with African 

penguins, feed a pair 

of flamingos, snap a 

photo with a bird of 

prey, and even pet a 

baby sloth. 

GREAT 

ALLEGHENY 

PASSAGE 

Bike or hike along the 

150-mile trail from 

PGH to Cumberland, 

Maryland, where it 

connects with the 

C&O Canal Towpath. 

Unwind in 

these greenfilled 

oases 

Mellon 

Square 

This tranquil 

escape in the 

heart of the 

downtown 

corridor was 

t h efi r s t 

garden plaza 

ever built 

atop a parking 

garage. 

Frick Park 

The city’s 

largest 

expanse, at 

644 acres, 

is also its 

youngest— 

not quite 

90 years 

old. Coming 

this year: a 

cutting-edge 

environmental 

center. 

Schenley 

Plaza Once 

an asphalt 

eyesore, this 

five-acre 

green space 

features a 

carousel, 

dining kiosks, 

entertainment 

programs, 

and 

more. 

take it to 

the banks 

Since 2000, 

riverfront 

investments 

have catalyzed 

nearly $4.1 billion 

in development. 

Go Down by the Riverside 

If Pittsburgh was personified, the Allegheny, Monongahela, and 

Ohio rivers would be its arteries. And after serving as the City of 

Bridges’ lifeblood for 200 years, the waterfront is receiving a face-lift. 

New pedestrian-friendly promenades, urban trails, and entertainment 

districts are replacing dilapidated parking lots and forgotten 

stretches along a 13-mile interconnected riverfront system known as 

Three Rivers Park. Completed projects include the North Shore Riverfront 

Park and Trail, popular among joggers and cyclists; the Monongahela 

Wharf Landing; and the 2013 renovation of Point State Park. 

PHOTOGRAPHY BY ISTOCK (RIVERSIDE) AND COURTESY OF LAUREL HIGHLAND VISITORS BUREAU (GREAT ALLEGHENY PASSAGE), RICK ARMSTRONG (NATIONAL AVIARY), AND VENTURE OUTDOORS (KAYAK) 


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Pittsburgh ARTS ENTHUSIASTS 

kitten caboodle 

Kevin Clancy’s 

IRIS_SIRI is on 

view through 

February 12. 

NATIONAL 

TREASURES 

A family of can’tmiss 

Carnegie 

institutions 

CARNEGIE 

MUSEUM OF ART 

The galleries stay 

open late (8–11 p.m.) 

on the third Thursday 

of the month. 

Glimpse Contemporary Art 

All throughout PGH, once-abandoned warehouses and industrial 

spaces have taken on new life as innovative art galleries 

and esteemed museums. A few of our faves? The nonprofit 

Society for Contemporary Craft, the seven-story Andy Warhol 

Museum (more on it to the right), and the avant-garde Mattress 

Factory in the Central Northside neighborhood. A Stearns 

& Foster showroom until the 1960s, the Mattress Factory houses 

room-sized contemporary installations created by artists in 

residence. It’s art you can literally get into. 

Art-filled 

stays all 

aesthetes will 

appreciate 

CARNEGIE 

MUSEUM OF 

NATURAL 

HISTORY 

Go behind the lens 

of Nat Geo’s most 

captivating images 

in 50 Greatest 

Photographs. 

ANDY WARHOL 

MUSEUM 

Pop into one of the 

most comprehensive 

single-artist museums 

in the world, 

home to thousands 

of the Pittsburgh 

native’s works. 

Ace Hotel Architecture fiends: Flock to this century-old former YMCA building in the up-and-coming 

East Liberty neighborhood. Hotel Monaco Rooms include bold hues and quirky design touches, like 

birdcage-ensconced chandeliers and ceramic penguin lamps. Mansions on Fifth This luxurious B&B 

houses Galerie Werner, an impressive collection of European art dating from the 18th century. 

PHOTOGRAPHY COURTESY OF THE MATTRESS FACTORY, CARNEGIE MUSEUM OF ART, CARNEGIE MUSEUM OF NATURAL HISTORY, AND ANDY WARHOL MUSUEM 


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I R I T 

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PHOTOGRAPHY BY KISKAMEDIA/ISTOCK 

To say that the Silver State has a lot to offer would 

be an understatement. From the twinkling lights 

of the Las Vegas Strip to the rushing currents of the 

Truckee River, Nevada compels and captivates. 

By Jenny Hart 


SPIRIT OF NEVADA 

SPECIAL ADVERTISING SECTION 

The dining, 

drinking, and 

sightseeing 

options along Las 

Vegas Boulevard 

are seemingly 

endless. But don’t 

be afraid to venture 

beyond the 

Strip for some true 

hidden gems. 

Hard Rock Cafe’s Tropical Rock 

LAS VEGAS 

What happens in Vegas may stay here, but if you 

do the trip right, the memories will stick with you for 

a lifetime. Can’t decide where to eat, sleep, or press 

your luck? Read on for some of our top picks. 

SIP 

There’s no better way to cool off 

from the hot desert sun than with 

a refreshing cocktail, and Hard 

Rock Cafe has you covered. The 

iconic music restaurant brand is 

introducing several new summery 

libations to its Nevada menus this 

month. Stop into Hard Rock Cafe 

Las Vegas Strip, Hard Rock Cafe 

Las Vegas Paradise, or Hard Rock 

Cafe Lake Tahoe to try our favorite, 

the refreshing Tropical Rock: 

Bacardi Razz Rum, DeKuyper 

Crème de Banana, Midori Melon 

Liqueur, and Hard Rock’s housemade 

piña colada. Designed by 

Hard Rock’s Worldwide Director of 

Beverage, Cindy Busi, each cocktail 

is served in one of the restaurant’s 

signature mason jars. 

To satisfy a sweet tooth the 

“adult” way, head over to Holsteins 

Shakes and Buns. The burger joint’s 

PHOTOGRAPHY BY LUCKY-PHOTOGRAPHER/ISTOCK (THE STRIP) AND COURTESY OF HARD ROCK INTERNATIONAL 


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Wash down a Beer Park burger 

with one of more than 100 beers 

in bottles, cans, and on tap. 

Jennifer Lopez: 

All I Have is 

the superstar’s 

first headlining 

residency in 

Las Vegas. 

acclaimed Bam-Boozled Shakes 

are infused with—you guessed 

it—alcohol and topped with sweet 

treats like mini doughnuts, candy 

bars, and cookies. We like the 

Campfire S’mores shake: Smirnoff 

marshmallow vodka, chocolate 

sauce, vanilla ice cream, and graham 

cracker crumble, all topped 

with a s’mores sandwich. 

Head next to Beer Park, Vegas’ 

first rooftop bar and grill. Having 

opened earlier this year on the rooftop 

deck of the Paris Las Vegas, Beer 

Park is the perfect spot to enjoy a 

cold one (there are more than 100 

beers on the menu). Sports fans will 

rejoice over the dozens of high-def 

televisions hanging throughout the 

space; even in the middle of the 

college football season, there isn’t 

a bad seat in the house. 

SAVOR 

Sin City is home to all things 

flashy and fun, and even the most 

elegant establishments keep with 

this theme. Patrons of Del Frisco’s 

Double Eagle Steak House Las Vegas 

are treated to dinner and 

a show, 

courtesy of the restaurant’s James 

Bond wine table. After gobbling up 

a generous cut of meat, watch the 

unassuming table open and unfold 

to reveal 18 custom wine bottles, 

each hand etched with scenes from 

classic Bond films. The table, valued 

at more than $1 million, seems 

straight out of 007 headquarters. 

For a more casual meal that’s 

just as tasty, visit local favorite 

Carson Kitchen. The American 

gastro-lounge is designed in a style 

similar to your fashionable friend’s 

loft. Built with repurposed wood 

and steel materials, the dining 

room feels homey, yet modern. The 

best part? Every dish on the menu 

is under $20, so you can indulge 

regardless of your luck at the casino. 

SEE 

Las Vegas entertainment has come a 

long way since the days of feathered 

and diamond-encrusted showgirls. 

The Strip is now home to some of 

the best musical and comedic acts 

in the world. Grammy Award–winners 

Britney Spears, Jennifer Lopez, 

and Lionel Richie all have headlining 

residencies inside The AXIS at 

Planet Hollywood Resort & Casino 

PHOTOGRAPHS BY DENISE TRUSCELLO (JENNIFER LOPEZ) AND PETER HARASTY 


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Penn & Teller have been performing 

at the Rio since 2001. 

Marriage Can 

Be Murder 

is the 

longest-running 

dinner show in 

Las Vegas. 

John Fogerty: 

Fortunate Son 

in Concert 

celebrates 

the 1960s. 

this summer and fall. The modestly 

sized theater provides fans with 

intimate performances, but these 

are no small-scale productions. 

The AXIS features one of the largest 

indoor video and projection installations 

in the world, and the artistin-residence 

shows are designed 

and produced exclusively for the 

Vegas venue. Whether you’ve been 

to dozens of Britney, JLo, and Lionel 

concerts, or it’s your first time 

seeing one of them perform, these 

shows pack an incomparable punch. 

If you’re looking to laugh out 

loud and gasp in astonishment, 

seeing comedic magicians Penn 

& Teller is an obvious choice. The 

duo has been performing at the 

Rio All-Suite Hotel & Casino for 

15 years, making them the longestrunning 

headliners to perform at 

the same Vegas venue. From tricks 

as seemingly simple as hiding a ball 

in a cup to as dangerous as firing 

bullets into each others’ teeth, Penn 

& Teller have redefined the genre of 

magic and have invented their own 

distinct niche in comedy. 

Continue laughing at The D Las 

Vegas, where hilarious relationshipthemed 

shows by Ivory Star Productions, 

Marriage Can Be Murder 

and 

Defending the Caveman, will have 

you giving your spouse a playful 

side-eye. Marriage Can Be Murder, 

Las Vegas’ No. 1 dinner show for 

the last 16 years, is a comedic 

murder mystery where actors are 

secretly planted among unsuspecting 

guests. Defending the Caveman, 

a one-man shtick about the ups and 

downs of relationships, is Vegas’ 

longest-running Broadway show. 

Comedian and actor Kevin Burke 

has given more than 3,800 performances 

since 2003, and it gets better 

every time. 

We want to know: Have you ever 

seen the rain? Or rather, have you 

PHOTOGRAPHY COURTESY OF RICHARD FAVERTY/BECKETT STUDIOS (MARRIAGE CAN BE MURDER), ERIK KABIK/ERIKKABIK.COM (FOGERTY), AND PENN & TELLER 




VEER OFF: 

HENDERSON 

Located less than 20 

minutes from the center 

of Las Vegas, the city of 

Henderson makes a great 

add-on to any Sin City trip. 

Tim Brooks, chairman of 

Henderson’s cultural arts 

and tourism commission, 

provides recommendations 

for your next visit. 

SAVOR 

“For a great dining experience, 

I choose Larsen’s Grill. 

The service is excellent and 

their outdoor patio makes 

for a great meeting spot. My 

favorite dish is the Chilean 

sea bass, hands down.” 

DO 

“There are many outdoor 

adventure activities in 

Henderson, including 

skydiving, jet skiing, and 

‘flyboarding’—flying over 

Lake Las Vegas using a 

water jetpack!” 

STAY 

“Open since 1931, Railroad 

Pass is the nation’s longestrunning 

casino. Their hotel 

rooms have been recently 

upgraded.” 

had the pleasure of seeing John 

Fogerty perform? The legendary 

singer, songwriter, and guitarist 

will be returning to The Venetian 

Theatre at The Venetian Las Vegas 

—rain or shine—for an encore residency 

September 14–October 1. 

The Rock and Roll Hall of Famer 

previously performed at The Venetian 

last winter, selling out all eight 

of his shows. Buy tickets now to 

relive the golden age of rock. 

DO 

When it comes to hosting the ultimate 

girls’ trip (think bachelorette 

parties, birthday bashes, or just a 

weekend getaway) there’s no place 

quite like Vegas. And the first step 

to the perfect girls’ night out is 

booking a blowout at Drybar. The 

national blowout brand’s flagship 

shop is located on Las Vegas Boulevard 

in the Miracle Mile Shops. 

The 2,797-square-foot shop, which 

opened July 1, not only features 20 

styling chairs (the brand’s largest 

footprint to date), but also a DJ, 

full cocktail bar, and photo booth, 

making it the ultimate pre-party 

destination. 

Topgolf Las Vegas 

Drybar at the Miracle Mile shops 

Find an outfit to wear for the 

night—or better yet, outfits for 

the entire week—at Fashion Show 

and Grand Canal Shoppes at The 

Venetian & The Palazzo. Located 

kitty-corner from each other on the 

Strip, the two malls boast nearly 3 

million square feet of retail space, 

350 stores and boutiques, and 45 

dining options between them. The 

stores range from Barneys New 

York to Forever 21; there is something 

for everyone. Be sure to check 

out Pinto Ranch, in particular: This 

rustic spot’s extensive collection of 

handmade cowboy boots and fine 

Western wear will have you channeling 

Las Vegas’ Wild West roots. 

And there’s no need to worry about 

how you’ll get your haul back home 

with you—Pinto Ranch sells quality 

luggage, as well. 

For a group of guys looking for 

a good time—and a little competition—look 

no further than Topgolf 

Las Vegas. This four-level entertainment 

complex features interactive 

golf games, an intimate concert venue, 

five bars, two pools, and breathtaking 

views of the Strip. It’s not 

your regular round of golf, either: 

Grand Canal Shoppes at The Venetian 

& The Palazzo 

PHOTOGRAPHY COURTESY OF WESTIN LAKE LAS VEGAS (HENDERSON), TOPGOLF, DRYBAR, AND GRAND CANAL SHOPPES AT THE VENETIAN & THE PALAZZO 


“The Mai Tai” 

our messy, beachy look 

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Sail above the 

Fremont Street 

Experience on 

SlotZilla’s zip lines. 

Card sharks ante 

up during last 

year’s Shuffle 

Master Classic. 

Green Valley Ranch Resort 

Players hit microchipped golf balls 

from climate-controlled hitting bays 

that track each shot’s accuracy and 

distance. Points are also rewarded 

for hitting targets on the range. The 

105,000-square-foot facility, which 

opened in May, is Topgolf’s flagship 

Las Vegas location. 

Friends of Lady Luck should 

keep a sharp eye out for casinos 

with Shuffle Master poker. If you 

hit the “Classic” hand (a six card 

straight flush in three card poker, or 

a five card royal flush in other poker 

games) during any Shuffle Master 

game this summer, you will win a 

free trip back to Vegas to play in the 

Shuffle Master Classic Three Card 

Poker National Championship and 

compete to win $250,000. Qualifying 

casinos include The Venetian, 

The Palazzo, Golden Nugget, and 

more. Visit ShuffleMasterClassic. 

com for a complete list. 

Once you’ve gotten your thrills 

inside the casino, take the fun outside 

to Freemont Street Experience’s 

SlotZilla zip line. The 12-story, slot 

machine-inspired attraction has 

two cables for fliers to zoom from: 

the lower “Zipline” takes off from 

77 feet up. Riders are fastened into a 

traditional seated-harness position 

for the 850-foot flight. The upper 

“Zoomline” starts at 114 feet up, and 

sends fliers soaring in a horizontal 

“superman” position for 1,700 feet. 

Looking for a more grounded experience? 

Have your picture taken 

in front of Slotzilla: It’s also the 

world’s largest slot machine. 

STAY 

Eager to stay at a resort on the Strip, 

but slightly less enthusiastic about 

the hefty price tag many Vegas 

hotel rooms carry? Your problem is 

solved at Stratosphere Casino, Hotel 

& Tower. The property is currently 

fueling its “Take Vegas Back” campaign, 

which focuses on providing 

fantastic experiences that don’t 

cost a fortune. Some of the perks 

include free parking, entertainment 

deals, and, of course, unbeatable 

PHOTOGRAPHY COURTESY OF FREMONT STREET EXPERIENCE (ZIP LINES), SCIENTIFIC GAMES GAMING (POKER), AND STATION CASINOS (GREEN VALLEY RANCH RESORT) 


Style, taSte and Venice on a Grand Scale 

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Seeking a thrill? 

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room rates. “People come to Vegas 

to escape and have a fun time,” says 

general manager Paul Hobson. “No 

matter who you are, every guest at 

Stratosphere can have an incredible 

experience at an undeniable value.” 

Those seeking a quieter, more 

upscale stay will be at home at 

Green Valley Ranch Resort, just 

minutes outside the city limits in 

nearby Henderson. Exciting things 

are happening at the resort this 

summer: The guest rooms and 

lobby are being renovated, and two 

new restaurants—some of the area’s 

best—have just opened. Guests 

will enjoy a number of on-site programs, 

including a weekly movie 

series, silent Savasana yoga, and 

live music. Plus, with poolside 

dining service, comfy lounge chairs, 

and a sand-bottom pool, Green 

Valley Ranch’s eight-acre backyard 

is one of the best places in town to 

beat the heat. 

Love Vegas so much that you 

never want to leave? You shouldn’t 

have to … and you don’t. Make 

yourself a permanent fixture in Las 

Vegas Valley and purchase a home 

through William Lyon Homes. 

The real estate developers have 

built several neighborhoods in 

Greater Las Vegas; the Mountain 

Falls communities, located about 

60 miles west of Vegas in Pahrump, 

are a popular destination to own a 

second home or retire to. The city 

is very close and accessible, but 

far enough away to have your own 

space—and lots of it. 

Interior of a William Lyon home 

in Pahrump, Nevada 

Mountain Falls Golf Club 

PHOTOGRAPHY BY DENISTANGNEYJR/ISTOCK (RENO) AND COURTESY OF STRATOSPHERE, WILLIAM LYON HOMES, AND MOUNTAIN FALLS

“JENNIFER LOPEZ IS THE 

ULTIMATE SHOWGIRL!” 

– Billboard Magazine 

The Reno Riverwalk District 

RENO 

Good things—and big things—come in small packages, 

as is the case for Reno. Between world-class 

gaming and nightlife and a plethora of outdoor 

adventure activities, there is so much to experience 

in “The Biggest Little City in the World.” 

SIP 

Located in the former headquarters 

of the Nevada-California-Oregon 

Railway, The Depot Craft Brewery 

Distillery was Nevada’s first combined 

brewery and distillery. They 

do right by their state by making 

award-winning drinks with local 

crops; their Silver Corn Whiskey 

is double-distilled with Nevadagrown 

corn for a flavorful spirit that 

finishes clean. One whiskey with a 

shot of history, coming up. 

SAVOR 

Not many visitors know that 

Nevada culture is ripe with Basque 

history, and that Reno is one of 

the best locations to indulge in 

traditional Basque cuisine. Louis 

Erreguible, founder of Louis’ 

Basque Corner and an immigrant 

from southwest France, aimed 

for his restaurant to provide new 

immigrants with a family-like 

atmosphere. The tradition is still 

honored today with family-style 

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5 MINUTES 

WITH MIKE 

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Brownstein Hyatt Farber 

Schreck is a nationally 

recognized law firm with 

offices across the country. 

Shareholder Mike Rounds, 

who specializes in litigation 

and intellectual property 

cases in the U.S., is based 

in Reno and gives us the 

inside scoop. 

Q: How is Brownstein 

different from other 

firms you’ve worked at? 

A: I had my own niche 

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with Brownstein. I now work 

with more than 250 attorneys 

in different cities. I like 

the diversity, but above all, 

I like the people I work with. 

Smart, professional, no big 

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Q: What have you 

learned from practicing 

law in Reno? 

A: To make friends with 

fear, to listen closely to the 

judge’s questions, and to 

stay humble. 

Q: What is your favorite 

thing about Reno? 

A: Snow and water skiing, 

mountain biking, hiking, 

climbing, fishing, hunting … 

every type of outdoor 

activity is at your doorstep. 

Q: What’s the No. 1 

spot you’d recommend 

visitors check out? 

A: The Truckee River. It’s 

finally flowing again! It’s so 

great to see that after the 

drought. 

seating, homemade food (the roast 

leg of lamb will not disappoint), 

and servers outfitted in authentic 

Basque costumes. 

SEE 

Made up largely of cars from Bill 

Harrah’s famous collection, the 

National Automobile Museum sets 

the standard for auto museums 

worldwide. With exhibits like 

Celebrity Autos (featuring cars 

from the likes of Elvis Presley and 

JFK) and Rovers: Exploring the 

Moon, Mars, and Beyond, there is 

something for every gearhead. 

DO 

The best views of the Truckee River 

are actually from the Truckee River. 

Go on a whitewater rafting or kayaking 

tour with Reno’s most trusted 

and experienced outfitter, Sierra 

Traverse the Truckee by raft, kayak, or inner tube. 

Adventures, and enjoy the serenity 

of nearby snowcapped mountains 

while floating over the churning 

Truckee. The difficulty of the runs 

range from beginner to advanced, 

so any excuses can be left at shore— 

a day of excitement awaits. 

PHOTOGRAPHY BY PHOTOGRICK /ISTOCK (RIVER) AND COURTESY OF BROWNSTEIN HYATT FARBER SCHRECK, LLP

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Unwind in the 

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STAY 

Located in the heart of the city and 

only minutes from the Reno-Tahoe 

International Airport, Atlantis 

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sible choice of where to stay in Reno. 

Not only does Atlantis have a AAA 

Four Diamond ranking, but the spa 

was recently awarded Forbes Travel 

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addition to 15 luxurious treatment 

rooms, Spa Atlantis provides guests 

with three innovative lounges, a 

well-equipped fitness center, and 

both indoor and outdoor pools. 

PHOTOGRAPHY COURTESY OF ATLANTIS CASINO RESORT SPA 

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LAKE TAHOE 

Consistently voted one of the most beautiful places in the 

country, Tahoe boasts a glistening lake and towering trees 

that will transport you to a state of ultimate zen. There 

must be something wonderful in the water. 

SIP 

If you appreciate both outdoor 

exploration and a good pint, the 

North Lake Tahoe Ale Trail is 

for you. The destination has put 

together an interactive map that 

lists all types of trails you can take. 

Whether you want to bike down a 

mountain, hike through a meadow, 

or paddleboard by Tahoe’s East 

Shore, there is a trail for you—and 

they all end at a bar serving craft 

beer. The calories don’t count if you 

exercise before you drink, right? 

SAVOR 

For a meal that’s as quick and 

affordable as it is tasty, head to 

Neighborhood Burgers. Although 

it’s less than a year old, the joint has 

already become an integral part 

of the Tahoe dining scene. Each 

burger is custom served and the 

ingredients are locally sourced. 

PHOTOGRAPHY BY MARIUSZBLACH/ISTOCK 


C 

M 

Y 

CM 

MY 

CY 

CMY 

K 

Neighborhood Burgers will change 

your definition of what fast food 

should really be. 

SEE 

Classical Tahoe is back this summer 

for its fifth season. The concert 

series, which runs from July 26 

to August 13, will bring together 

nationally recognized musicians 

from the San Francisco Symphony, 

Metropolitan Opera Orchestra, 

Los Angeles Philharmonic, and 

more. Attendees can look forward 

to hearing famous fifths, like 

Mozart’s Violin Concerto No. 5 and 

Beethoven’s epic Fifth Symphony, 

as well as music by Brahms, Handel, 

Gershwin, and Vivaldi.



When she returns to the water 

following renovations, the Tahoe Queen 

will offer a variety of cruise options. 

Outdoor activities 

near Lake Tahoe 

appeal to the 

whole family. 

DO 

While known primarily as a ski 

destination, Lake Tahoe’s Heavenly 

Mountain Resort is just as fun in 

the summer. That’s especially true 

this summer, due to the June debut 

of Epic Discovery, an unlimited 

all-day pass for on-mountain 

adventures. Shout and laugh your 

way through the zip line canopy 

tour, alpine coaster, and a black 

bear ropes course. 

STAY 

Connect with the heart of nature 

by staying in a cabin at Zephyr 

Cove Resort, located right on Lake 

Tahoe’s shoreline. The cabins are 

equipped with HBO, Wi-Fi, and a 

view to knock your socks off. The 

Zephyr Cove Marina is home to a 

pair of marvelous paddle wheelers: 

the M.S. Dixie II, which offers 

daytime sightseeing cruises and 

evening dinner cruises around the 

South Shore, and the Tahoe Queen, 

a Mississippi-River style boat 

currently undergoing renovations. 

PHOTOGRAPHY BY MARCUS LINDSTROM /ISTOCK AND NOBLIGE/ISTOCK 


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SOUND 

BODY, 

SOUND 

MIND, 

STELLAR 

SUMMER 

Reach your health and 

fitness goals this season. 

Summer is officially upon us. And 

whether it’s a dip in the ocean, a hike 

through the mountains, or a spin around 

town on your bike, ’tis the season for 

enjoying the great outdoors. For many 

people, however, certain health issues 

can negatively affect their mobility, selfesteem, 

quality of life, and ultimately, 

their entire summer. We turned to our 

health experts for advice on managing 

a handful of common ailments so you 

can make the most of the warm months 

ahead. By Jeremy F. van der Heiden 


FOCUS ON HEALTH SPECIAL ADVERTISING SECTION 

Left: Physical 

therapy utilizes 

exercise to 

increase strength, 

endurance, 

and coordination. 

Above: Dr. Michael 

Necci of Alliance 

Community 

Hospital 

MOBILITY BEGINS 

WITH A HEALTHY 

SPINE 

Nothing will sideline you faster 

this summer than a pinched nerve, 

a herniated disc, or a bout of sciatica. 

One treatment option? North 

American Spine provides minimally 

invasive laser spine surgeries 

for chronic back and neck pain. 

Patients receive a free evaluation of 

MRI results and insurance (private 

insurance only), a thorough workup 

to pinpoint the problem and plan 

an ideal treatment, and an appointment 

with the best board-certified 

surgeon for their needs and goals. 

Treatments result in a vastly 

reduced need for a repeat procedure, 

minimized risk of infection, 

and serious cost savings. For more 

information, North American Spine 

can be reached at 877-474-2225. 

IS HIP 

REPLACEMENT 

SURGERY RIGHT 

FOR ME? 

Pain and inflexibility in the hips 

can also dramatically reduce mobil- 

ity, putting a damper on outdoor 

activities. In Alliance, Ohio, 

Alliance Community Hospital’s 

Dr. Michael Necci often fields 

questions regarding whether 

replacement surgery is necessary. 

“In general, I will advise my 

patients to consider a hip replacement 

when X-rays show advanced 

arthritis,” Necci says. “If you are 

unable to complete normal daily 

tasks, have a significant amount of 

pain, are prevented from walking or 

bending over, have pain that doesn’t 

stop when you sleep, or are suffering 

from symptoms associated with 

treatments, hip replacement surgery 

might be right for you.” 

If you are struggling to get 

around, now is the time to take action. 

The longer hip and other joint 

pains go untreated, the worse they 

will get. 

PT CAN IMPROVE 

THE WAY 

YOU MOVE 

Seeking a non-surgical—and nonopioid—approach 

to pain management? 

Research continues to reinforce 

the role of physical therapists 

in effective injury prevention and 

wellness through lifestyle changes 

incorporating physical activity. By 

seeing a physical therapist, you can: 

• Manage and decrease your pain 

• Improve coordination, balance, 

and muscle strength 

• Restore your normal movement 

for standing, walking, and 

running 

• Reduce the swelling and inflammation 

of your joints 

• Return to your prior level of 

physical function and mobility 

In California, you don’t need 

to visit a physician to see a welltrained 

physical therapist. For more 

information, visit the California 

Physical Therapy Association’s 

website at movecalifornia.org. 

PHOTOGRAPHY COURTESY OF CALIFORNIA PHYSICAL THERAPY ASSOCIATION (WOMEN) AND ALLIANCE COMMUNITY HOSPITAL (DOCTOR) 


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It’s a great solution for any lifestyle 

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Don’t let common 

age-related 

changes—like low 

testosterone, hair 

loss, and menopause—stand 

in the way of an 

enjoyable summer. 

BE COMFORTABLE 

IN YOUR OWN SKIN 

Nearly half of adult women and up to 

80 percent of adult men experience thinning 

hair, a condition that can deliver a 

blow to their self-confidence. Capillus, a 

resource for those who are battling hair 

loss, connects patients with hair restoration 

experts for both surgical and non-surgical 

solutions. 

One such non-invasive solution is a laser 

hat developed by Capillus for sufferers of 

androgenic alopecia (hair loss based on 

genetics). Wearing the caps for 30 minutes 

every other day awakens dormant hair 

follicles to make way for more volume. 

The laser technology in the caps is backed 

by clinical trials and is FDA approved. 

INCREASE VITALITY 

AND VIRILITY 

When testosterone levels begin to drop, 

men might not feel quite as driven to enjoy 

all that summer has to offer. For one, the 

bodily changes taking place may make you 

feel less comfortable with your shirt off. 

Stamina might begin waning with virility 

soon to follow. This is no way to live life, 

especially when the weather is so inviting. 

DreamBrands, Inc., which develops and 

manufactures premium dietary supplements 

for health and fitness, offers Mdrive 

Prime for men looking to improve their 

quality of life across a range of categories. 

The custom formula is designed to promote 

more energy, leaner body mass, and better 

sexual health. 

OVERCOME 

MENOPAUSAL 

SYMPTOMS 

For many women, menopause means 

hot flashes, night sweats, fatigue, weight 

gain, trouble sleeping, low libido, mood 

swings, anxiety, and brain fog. Fortunately, 

relief is available at Hotze Health & Wellness 

Center. 

Dr. Steven Hotze, founder and CEO of 

the center, says if your doctor prescribes 

Premarin, antidepressants, or sleep medication, 

then you may suffer from a whole new 

set of negative symptoms and still won’t feel 

well. Instead, Hotze recommends replacing 

the hormones lost in menopause with 

bioidentical hormones that are molecularly 

identical to the hormones made by your 

body. That’s when you’ll start to feel like 

yourself again. 

PHOTOGRAPHY COURTESY OF CAPILLUS (MAN IN CAP), HOTZE HEALTH & WELLNESS CENTER (WOMEN), AND DREAMBRANDS, INC. (MAN STANDING) 



Chemo patients experiencing 

oral mucositis, or mouth sores, find 

relief using CloSYS rinses. 

TREAT ORAL PAIN 

DURING 

CHEMOTHERAPY 

Oral pain can be extremely debilitating for anyone, but it’s an especially 

common problem for people going through chemotherapy. Unfortunately, 

this is not the topic of much conversation, and less awareness has translated 

to fewer treatments available from pharmaceutical companies and 

others, according to Andy Gritti, executive vice president of Rowpar 

Pharmaceuticals. 

Gritti has spoken with oncology nurses regarding oral sensitivity and 

its impact on patients. He says big pharma and health care practitioners 

need to develop more progressive treatments for this specific side effect. 

Rowpar’s line of CloSYS dental products—particularly its unflavored, 

alcohol-free oral health rinse—are often distributed to help chemotherapy 

patients experiencing mouth sores as a result of their treatment. 

PHOTOGRAPHY BY MOFLES/ISTOCK (WOMAN) AND COURTESY OF ROWPAR PHARMACEUTICALS (PRODUCT) 


BREAKTHROUGH 

Total Hip 

Replacement 

Faster, 

less invasive, 

less painful. 

It’s how to feel 

new again, quickly! 

Michael Necci, DO 

Patients diagnosed with chronic migraines 

may be eligible for the Omega procedure. 

Usually only 1 day hospital stay * , with 

1 night included at a nearby hotel. 

CALL TODAY OR VISIT 

844-699-5043 www.aimmortho.com 

* Comparison of only 1 day hospital stay average vs. 3-4 days for 

traditional approach. © 2016 Alliance Community Hospital. 

All rights reserved. 

Accepting all insurance plans. 

ALLEVIATE 

MIGRAINES 

If you’re one of the nearly 38 million 

Americans who suffer from 

migraines, you know the last place 

you want to be during an episode 

is out in the bright summer sun. 

Fortunately, Migraine Treatment 

Centers of America offers a cuttingedge 

way to manage the pain. 

MTCA is the exclusive provider 

of the Omega procedure, an 

advanced, non-pharmaceutical 

solution. Using a handheld remote 

control (or smartphone app), 

Omega patients send a signal to a 

surgically implanted battery pack 

when they feel a migraine beginning. 

The battery transmits electrical 

signals that scramble the pain 

signals created by the migraine, 

thus reducing the frequency and 

severity of attacks. In order to 

utilize the device, patients must 

be diagnosed with migraines by 

a neurologist, and MTCA accepts 

private insurance only. 

NO NEED TO GRIN 

AND BEAR IT 

No matter what hindrance you 

might be facing this season, mobility 

and comfort are paramount. 

Taking proper care of your body 

and mind will ensure a stellar 

summer. 

PHOTOGRAPHY BY DOLGACHOV/ISTOCK

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MY MOM DIDN’T HAVE MANY OPTIONS. 

TODAY’S LUNG CANCER PATIENTS DO. 

Twenty years ago, my mother 

was diagnosed with lung 

cancer. She had very few 

places to turn, and lost a 

diffi cult struggle. 

Today, we are on the brink 

of real breakthroughs in lung 

cancer research and there 

are signifi cantly improved 

treatment options. 

Tony Goldwyn 

Stand Up To Cancer 

Ambassador 

And yet, more than 30% of all 

lung cancer patients still don’t 

know about the therapies, 

specialists, and clinical trials 

available to them. 

Lung cancer is a formidable 

foe, but we are fi nding new 

ways to fi ght it. Please visit 

SU2C.org/LungCancer for 

questions to ask your health 

care professional and to 

learn about options that 

may be right for you. 

Photo Credit: Kevin Lynch 

SU2C.org/LungCancer 

Stand Up To Cancer is a program of the Entertainment Industry Foundation (EIF), a 501(c)(3) charitable organization.

Agenda 

SET YOUR SIGHTS ON 

Lafayette, CO › Jekyll 

Island, GA › Hampton, 

NH › Albuquerque, NM 

Redmond, WA › Gulfport, 

MS › Providence, RI 

West Springfield, MA 

Tinsmith 

Larry 

Kozikowski 

demonstrates 

his craft. 

PHOTOGRAPHY COURTESY OF EASTERN STATES EXPOSITION 

Where to 

Go Next 

Need a reason 

to get away 

this fall? 

Find it here. 

SEPTEMBER 16–OCTOBER 2 

WEST SPRINGFIELD, MASSACHUSETTS 

Play Fair 

Join the Eastern States Exposition as it celebrates its 100th anniversary 

with 17 fun-filled days of The Big E, otherwise known 

as “New England’s Great State Fair.” Ride bumper cars, see the 

circus, and even chat with a few A-listers—well, their celebrity 

impersonators. In exchange for a Hamilton, you can secure a 

spot on a float during one of the daily Mardi Gras parades. If you 

get hungry, take your pick of Mexican, Chinese, Greek, Latin, 

German, Polish, and Italian fare. We recommend finishing with 

The Big E’s signature dessert: the cream puff. Unfortunately, the 

600-pound butter sculpture isn’t for snacking on. thebige.com 


EAT... 

SHOP... 

PLAY... 

STAY! 

AUGUST 20 

LAFAYETTE, COLORADO 

Be a Peach 

Every year, as the Palisade, Colorado, 

peach crop ripens, the 

folks at Morton’s Orchards load 

up 30,000 pounds of the fleshy 

fruit and truck them clear across 

the state to the Lafayette Peach 

Festival. There, town residents 

devour the fruit in every way 

imaginable: Think 500 fresh 

peach pies, 4,500 servings of 

peach cobbler, and 2,500 servings 

of peach smoothies—all while 

supplies last anyway. (Or just grab 

one off the four peach trucks scattered 

around town.) In between 

noshing, check out live music, 

artisan crafts, and antiques. 

lafayettecolorado.com/pages/ 

special-events 

(800) 624-6435 | VisitMidland.com 

Why wait 

to land? 

Book your ride now. 

Shuttle. Black Car. SUV. 

Book on the App and enjoy 

10% OFF 

plus 

DOUBLE 

Rapid Rewards 

Points 

Use code: APPSW 

Offer valid on the SuperShuttle 

App through August 31, 2016. 

SEPTEMBER 9–11 

HAMPTON, NEW HAMPSHIRE 

Rock Lobster 

If you’re craving a fresh catch, 

put the Hampton Beach Seafood 

Festival on your calendar. Grilled, 

fried, or sautéed—vendors will be 

serving up clams, shrimp, lobster, 

and crab every which way. If you 

have an appetite that just won’t 

quit, sign up for the lobster-roll 

eating contest and compete for 

the $600 first-place prize. Bringing 

along little ones? Kiddie Land 

has face painting, clowns, and carnival 

games. If that’s not enough 

entertainment, the fireworks 

show and skydiving demonstration 

should do the trick. hampton 

beachseafoodfestival.com 

claw back / Hampton Beach Seafood 

Festival boils the finest crustaceans. 

PHOTOGRAPHY COURTESY OF HAMPTON BEACH SEAFOOD FESTIVAL

SEPTEMBER 10 

ALBUQUERQUE, NEW MEXICO 

Spice Things Up 

For a kick in the taste buds, look 

no further than the 12th annual 

Old Town Salsa Fiesta. Five dollars 

buys you access to more than 

20 homemade concoctions. Sample 

them all and vote for your favorites. 

Cash prizes of $250, $500, and 

$1,000; custom-designed molcajetes, 

a traditional Mexican mortar and 

pestle; and bragging rights are all 

on the line. Salsa bands and dancers 

will be stationed throughout 

Old Town. Activities for the little 

ones include face painting and rock 

climbing. cabq.gov/culturalservices/ 

historic-old-town/salsa-fiesta 


REDMOND, WASHINGTON 

Keep on Truckin’ 

The second annual Trucktoberfest 

celebrates the influx of new 

area breweries by pairing said suds 

with a smorgasbord of the city’s 

most enjoyable food truck offerings. 

Despite the name, there’s no real 

German theme, but the eclectic and 

hyperlocal offerings make up for it. 

Don’t know where to start? Order 

Elysian Brewing’s “extremely drinkable” 

The Immortal IPA with buffalo 

chicken tenders from Ezell’s Famous 

Chicken. Live music and lawn games 

add to the atmosphere at Marymoor 

Park, and be sure to stick around 

for the Mr. and Miss Trucktoberfest 

costume contest. mobilefoodrodeo. 

com/trucktoberfest-marymoor/ 


JEKYLL ISLAND, GEORGIA 

Show Some Grit 

Journey to the Golden Isles of Georgia 

for the Jekyll Island Shrimp & 

Grits Festival, a hearty celebration 

of a Southern delicacy. Attendees 

can make like Forrest Gump and 

hop on a shrimp boat tour, or test 

their personal recipes at the annual 

shrimp and grits cook-off. For those 

who aren’t masters in the kitchen, 

local vendors will be happy to serve 

up their own versions of the beloved 

dish. Bonus: Admission to the threeday 

fest is free. jekyllisland.com/ 

signatureevents/shrimp-grits-festival 

OCTOBER 2–9 

GULFPORT, MISSISSIPPI 

Set the Cruise Control 

It’s time to tear the cover off that 

hot rod and take ’er out for a spin. 

Cruisin’ the Coast offers the perfect 

opportunity for antique and 

classic car owners to do just that. 

(The annual event has been called 

“America’s Largest Block Party.”) A 

30-mile stretch of the Mississippi 

Gulf Coast, from Ocean Springs to 

Bay St. Louis, will have six designated 

stops for registered participants. 

Every CTC site will have various 

activities scheduled each day, 

allowing cruisers to pick and choose 

their route along the coast. Hey, the 

sock hop, car auction, and autocross 

might just be worth turning the car 

around. And don’t forget to throw 

your name in the raffle for this year’s 

car giveaway: a 1965 Ford Mustang 

Convertible. cruisinthecoast.com 

OCTOBER 6–NOVEMBER 6 

PROVIDENCE, RHODE ISLAND 

Carve Out Some Time 

The Wetlands Trail at the Roger 

Williams Park Zoo will be illuminated 

by the glow of more than 

5,000 pumpkins this Halloween 

season. The 2016 Jack-O-Lantern 

Spectacular will feature more 

than 100 jaw-dropping, masterfully 

carved gourds. You might spot 

Spider-Man, Dorothy and Toto on 

the yellow brick road, or the smiling 

faces of The Beatles. As you 

stroll down the trail, listen for 

the chuckling music emitted by 

the Laughing Tree, a crowd favorite 

that’s bedecked with hundreds 

of pumpkins. One of this year’s 

highlights, titled “American Treasures,” 

features a celebration of 

U.S. history and culture through 

the lens of commemorative postage 

stamps. Artists will recreate the 

tiny pieces of art on their illuminated 

orange canvases. rwpzoo.org/ 

jack-o-lantern-spectacular 

PERFECT POOLS 

SCOUT’S 

HONOR 

THE 

CLEAR PATH 

TO BUSINESS 

OWNERSHIP 

A refreshing take 

on the pool service 

industry 

Low investment 

Recurring revenue 

model 

Full training & 

support - no 

experience needed! 

1-844-40-SCOUT 

POOLSCOUTS 

FRANCHISE.COM 

© Pool Scouts Franchising, LLC | 349 Southport Cir, Ste 110 | VA Beach, VA 23452 

This information is not intended as an offer to sell a franchise or the solicitation 

of an offer to buy a franchise. It is for informational purposes only. 

The filing of an application for registration of an offering prospectus or the acceptance 

and filing there of by the New York Department of Law as required by New York law 

does not constitute approval of the offering or the sale of such franchise by the New York 

Department of Law or the Attorney General of New York.

Fun! 

In the Recycle Bin 

BY DOUG PETERSON 

1 2 3 4 5 6 7 8 9 10 11 12 13 

14 15 16 

17 18 19 

20 21 22 

23 24 

25 26 27 28 29 30 31 32 

33 34 35 36 37 

38 39 40 41 42 

43 44 45 46 

47 48 49 50 

51 52 53 54 

55 56 57 58 59 60 61 

62 63 64 

65 66 67 

68 69 70 

Easy 

Crossword 

A puzzle for 

starters. Answers 

on page 128 

Across 

1 What a tire swing 

hangs from 

5 Flour holder 

9 Natural water 

sources 

14 Brainstorming 

result 

15 Response to a judge 

16 Knucklehead 

17 Green tree trunk 

growth 

18 Hurdle 

19 Leonard who 

played Mr. Spock 

20 Tummy tuck 

performer 

23 Enjoy a buffet 

24 English boys’ school 

25 Massage for tired 

tootsies 

29 Review of business 

books 

33 Resistance unit 

34 Toothless threat 

38 Acrobatic 

41 Middle sister on 

The Brady Bunch 

42 2014 film about civil 

rights marches 

43 Black Sabbath and 

Iron Maiden, e.g. 

46 Make a selection 

47 Part of a college 

application 

48 Silicon Valley city 

51 Pain in the neck 

54 Big Apple sch. 

55 Pessimistic, so to 

speak 

62 ___ -Dade Cou nt y 

63 State with a fivesided 

flag 

64 Charles in Charge 

star Scott 

65 ___ wrench 

(L-shaped tool) 

66 Not up to snuff 

67 Told a fib 

68 Noisy bell sound 

69 Put in the mail 

70 Anna’s sister, in 

Frozen 

Down 

1 Droopy 

2 Mega-celebrity 

3 Small plateau 

4 Long-eared hound 

5 Call it quits 

6 Two-time Emmy 

winner Baldwin 

7 Come to a halt 

8 Completely broken 

9 Hand-tightened 

bolt fasteners 

10 Actress Falco of 

The Sopranos 

11 Long motorcade 

vehicle 

12 Bird on the 

Canadian dollar 

13 Oinker’s home 

21 La Brea ___ P its 

22 Howl with laughter 

25 Cappuccino froth 

26 “Golly!” 

27 Leaves 

unmentioned 

28 Tijuana’s locale, 

familiarly 

30 Cube that’s tossed 

31 Frozen shelter 

32 Fill-in workers 

35 Tool for Wolfgang 

Puck 

36 Partner of odds 

37 Hourly charge 

39 Viva ___ Vega s 

40 Going by, as time 

44 Quick farewells 

45 ___ and Son (’70s 

sitcom) 

49 “Science Guy” Bill 

50 Newspaper puzzle 

with scrambled 

words 

52 Boutiques 

53 Lake near Carson 

City, Nevada 

55 Fish’s breathing 

organ 

56 In ___ la nd 

(spaced out) 

57 Cry from the pews 

58 Pride member 

59 Sand castle mold 

60 Knotted neckwear 

61 Return of the Jedi 

guru 

62 Big Apple product 


Sudoku 

BY GARETH MOORE 

How-To / Fill in the 

blank squares so that 

the numbers 1 to 9 

appear once in every 

row, column, and 

3-by-3 box. There is 

only one solution per 

puzzle. Answers on 

page 128 

Warm-Up 1 Warm-Up 2 

GREAT FOOD • 40+ UNIQUE BEERS • SPORTS • KILT GIRLS ® 

“A COLD BEER 

NEVER LOOKED 

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VISIT TILTEDKILT.COM/SW 

TO SIGN-UP & RECEIVE A 

FREE BIRTHDAY 

BURGER 

MN File No. F-5978 & F-5753. This advertisement is not an offering. An offering can 

only be made by a prospectus filed first with the Department of Law of the State of 

New York. Such filing does not constitute approval by the Department of Law. Tilted 

Kilt Franchise Operating, LLC 664 W. Warner Rd. Tempe, AZ 85284. 

FRANCHISES 

AVAILABLE! 

TILTEDKILT.COM 


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INGREDIENTS CORP. OF AMERICA, INC. 

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Want more? 

Check out our digital edition 

at southwestmag.com for 

content we couldn’t quite fit 

in the magazine. 

ELECTRONIC WART REMOVER 

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TO ADVERTISE IN MARKETPLACE, CONTACT ADVERTISING@SOUTHWESTMAG.COM

Sudoku 

BY GARETH MOORE 

For more 

brain-training 

games from 

Gareth Moore, visit 

brainedup.com. 

Easy Medium Hard 

$1.99 

It’s a real thriller! 

e-book available at 

Barnes and Noble and Lulu.com 

facebook.com/madamvicepresident 

DEE DEE PARKER IS A NOM DE PLUME 

TO ADVERTISE IN MARKETPLACE, CONTACT ADVERTISING@SOUTHWESTMAG.COM

Answers 

In the Recycle Bin 

L I M B S A C K W E L L S 

I D E A P L E A I D I O T 

M O S S L E A P N I M O Y 

P L A S T I C S U R G E O N 

E A T E T O N 

F O O T R U B A U D I T 

O H M P A P E R T I G E R 

A G I L E J A N S E L M A 

M E T A L B A N D S O P T 

E S S A Y S A N J O S E 

E P E S T N Y U 

R G L A S S H A L F E M P T Y 

M I A M I O H I O B A I O 

A L L E N P O O R L I E D 

C L A N G S E N D E L S A 

Warm-Up 1 Warm-Up 2 

Easy 

Medium 

Hard 

“ 

I was looking 

for a financial 

investment that 

could provide 

ongoing income to 

sustain our family 

for the long haul. 

” 

Franchisees David and Shannon Willis 

Investing in the future 

While working in corporate America, 

David Willis witnessed the uncertainty 

that comes with being an employee 

instead of an owner, particularly in the 

banking segment. He says “I was looking 

for a financial investment that could 

provide ongoing income to sustain our 

family for the long haul.” As a result, 

David chose to purchase real estate and 

build an all-new location with support 

from Kiddie Academy’s Real Estate and 

Construction teams. 

With prior business experience 

working for brands such as GE and Bank 

of America, David did a great deal of 

research before deciding to open his 

Kiddie Academy of Charlotte – Blakeney 

in August, 2011. He knew the market, 

believed in the Kiddie Academy concept, 

and most importantly, understood 

what children and parents need from a 

childcare center. His customer-centric 

approach has distinguished his 

Kiddie Academy in the market. 

For David Willis, building a new Kiddie 

Academy location helped him to reach 

both a personal and professional goal. 

“Finding childcare for my two children 

certainly spurred me to consider opening 

my own business. My wife and I couldn’t 

find the educational experience we 

wanted for our own children, so we saw 

opening our Kiddie Academy as an investment 

in our children’s future as well 

as a business venture.” 

Over the last several years David and 

his academy have won several awards, 

including Community Leadership, Sales 

and Customer Service, Best Practices: 

Character Education, Developmentally 

Appropriate Curriculum, Health 

and Fitness and Technology Education. 

Learn about Kiddie Academy 

at www.FranchiseKA.com or by 

calling 410-777-5352. 

WITH KIDDIE ACADEMY, YOU DON’T HAVE TO COMPROMISE.

Earn points, points, and more 

points when you book your 

hotel, car, and flight. 

At Southwest.com, ® you can book your hotel, car rental, and flight all in one place and 

earn Rapid Rewards ® Points doing it. Plus, you’ll get our Hotel Best Rate Guarantee.* 

More rewards. Less stress. That’s Transfarency. SM 

*To qualify for a refund, you must have purchased a qualifying hotel rate at Southwest.com and then found the exact same room at a lower rate (before taxes and fees) on another website before you travel and before the hotel 

applies cancellation fees. Learn more about the Best Rate Guarantee at Southwest.com/hotels. All Rapid Rewards rules and regulations apply and can be found at Southwest.com/rrterms. ©2016 Southwest Airlines Co.

Advertiser Directory 

k1speed.com 

p. 54 

goldennugget.com 

Inside Front Cover, p. 1 

clearme.com 

p. 12 

quickenloans.com 

p. 13 

redlion.com 

p. 73,75,77 

landrysinc.com 

Inside Front Cover, p. 1 

ucsd.edu 

p. 2–3 

itsjustlunch.com 

p. 4–5 

sasshoes.com 

p. 17 

wurf.com/sw 

p. 25 

stratospherehotel.com 

p. 93 

sclv.com 

p. 103 

miraclemileshopslv.com 

p. 6 

chumashcasino.com 

p. 29 

newmexico.org 

p. 37 

hotzehwc.com/southwest 

p. 115 

closys.com 

p. 117 

libertyschoolwines.com 

p. 9 

pintoranch.com 

p. 10 

deepeddyvodka.com 

p. 39 

cbuonline.edu 

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ccapta.org 

p. 118 

supershuttle.com 

p. 122 

theparkingspot.com 

p. 12 

untuckit.com 

Back Cover 

marylandlivecasino.com 

p. 50 

weathertech.com 

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130 southwest month 2016

Products and Services 

How Can We Help? 

LEAVE IT TO ME 

Helen Lauvao, Customer 

Service Supervisor 

Business Select® fare: 

A1–A15 boarding, 

maximum Rapid Rewards® 

Points, Fly By® 

priority lane access (in 

select cities), and a free 

premium drink on day 

of travel. Cheers! 

EarlyBird Check-In®: 

We’ll automatically 

check you in, and you 

can get a better boarding 

spot. Southwest. 

com/earlybird 

Click ‘N Save®: 

Great travel deals in 

one email to save you 

time and money. 

Southwest.com/email 

THANKS FOR FLYING 

Tony Roach, 

Marketing & Loyalty 

Rapid Rewards®: 

Any trip, any day. Get 

unlimited reward seats 

with no blackout dates. 

(All Rapid Rewards 

rules and regulations 

apply. Benefits apply 

to points transactions.) 

Southwest.com/jet 

WE CAN DO THAT 

Estefania Santiago, 

Customer Support & 

Services 

Southwest Vacations®: 

Build the trip that’s 

right for you, and cross 

another destination off 

your bucket list. 

Southwestvacations.com 

Hotels & rental cars: 

Get great low rates 

on hotel stays 

and car rentals online. 

Plus, earn Rapid 

Rewards Points. 

Southwest.com 

TRAVELING TODAY? 

Mobile site and 

check-in: Book a trip, 

check in, see your 

flight status, and 

get your boarding 

pass, all in the palm 

of your hand. 

mobile.Southwest.com 


WELCOME ABOARD 

Veronica Tevelde, 

Flight Attendant 

Southwest® gift cards: 

No matter the 

occasion, a gift card 

is sure to please. 

Southwest.com/giftcard 

WiFi & inflight 

entertainment: Need 

to stay connected? 

Use your own device to 

surf the Web or enjoy 

one of our inflight 

entertainment options. 

(Fees may apply. 

Only available on 

WiFi-enabled aircraft. 

See page 138 for 

more information.) 

WE’LL GET IT THERE 

Shawn Scarberry, 

Cargo Agent 

Southwest Cargo SM : 

Ship your time-critical 

cargo where it needs 

to go with our 

Relentlessly Reliable® 

air cargo service. 

swacargo.com 

ENJOY THE FLIGHT 

Michael Boos, Pilot 

Charters: Customize 

travel for your corporate 

meetings, conventions, 

or special events. 

Southwest.com/charter 

Group travel: 

Discounted fares 

mean the whole gang 

can come along. 

Southwest.com/groups 

Corporate travel: A 

dedicated sales team 

focused on customized 

corporate travel 

solutions. Southwest. 

com/corporatetravel 

CAN I COME? 

Chimi the dog, 

Travel Buddy 

Pet fare: This little guy 

is too cute to leave at 

home! Bring your small 

dogs and cats onboard 

so they can enjoy a 

vacation, too. 

Southwest.com/pets 

JULY 2016 SOUTHWEST 133

Spotlight 

DREAM TEAM 

The Diversity 

and Inclusion 

Team (L-R): 

Melinda Nelson, 

Elena Duron, 

Ellen Torbert, 

and Liji Thomas 

Heroes of the 

Heart Award 

Congratulations to the 

Diversity and Inclusion Team 

For 23 years, Southwest Airlines has celebrated a 

hardworking, behind-the-scenes Team with the annual 

Heroes of the Heart Award. This year’s honor, 

unveiled at our Dallas Headquarters, was given to 

our well-deserving Diversity and Inclusion Team. 

Southwest has always had a proud tradition of 

diversity and inclusion. Our journey includes both 

Colleen Barrett, the first female president of any 

major U.S. airline, and Lou Freeman, the first black 

chief pilot of any major U.S. airline. We continue to 

build on this strong foundation, and it was an honor 

to celebrate the Team spearheading these efforts. 

Our Diversity and Inclusion Department is a small 

but mighty group who works tirelessly to further 

cultivate a spirit of inclusion at Southwest and to 

champion a diverse workforce where everyone 

feels welcomed and appreciated. 

Even as Southwest grows and evolves, our People 

remain our biggest strength. This Team understands 

that in order for this focus on our People to continue 

to be successful, we must weave diversity and inclusion 

into the fabric of everything we do. They strive 

to promote a 360-degree approach to inclusion— 

one that involves our Employees, our Customers, our 

suppliers, and the diverse communities we serve. 

The Diversity and Inclusion Team fosters opportunities 

for our Employees to celebrate cultural 

milestones and embrace the unique perspective 

each person brings to the table. They certainly stay 

busy year-round, hosting an ongoing dialogue 

series; putting on an annual, award-winning diversity 

summit; and leading the Company’s Diversity 

Council, which is made up of dedicated Employees 

from throughout the system. 

With this Team’s efforts, Employees are increasing 

their dialogue around diversity and striving to 

promote a culture of inclusion, both in their work 

locations and in the way we show Hospitality to our 

Customers. We cherish the work they do for Southwest’s 

Employees and Customers, and it is an honor 

to recognize the Diversity and Inclusion Team with 

this year’s Heroes of the Heart Award! 

—Amy Thornton 

PHOTOGRAPHY BY CLINT WALKER 


Flight Service 

ent 

ertainment 

ifi 

vies 

aging 

V 

Entertainment 

Wifi 

Movies 

edzone Messaging 

TV 

Please abide by public announcements 

from Flight Attendants concerning 

electronic devices. 

En todos los casos, por favor rígete por los anuncios públicos y las solicitudes 

de los Sobrecargos con respecto a todos los aparatos electrónicos. 


Permitted 

Always Permitted 

Never Permitted 

Small portable electronic devices 

laptops Laptop Computers weighing 2 pounds or Remote-Controlled more Toys 

TV 

Laptop Computers 

Television or AM/FM Radio Receivers 

Movies 

Messaging 

under the seat. On international flights, 

Messaging 

headphones for all audio and video. 

TV 

NFL Redzone 


(PEDs) such as tablets, e-readers, 

and smartphones weighing less than 

Inflight Entertainment Wifi 

2 

Smart 

pounds 

Phones 

may be 

Pacemakers 

used AIRPLANE 

Two-Way Radios 

mode 

Inflight 

at all 

Entertainment 

times on domestic flights, 

unless a Crew Member indicates 

otherwise. A small PED may be held in 

hand, Tablets or E-readers attached to Hearing a Aids person, or Electronic placed 

Cigarettes and 

Smoking Devices 

in clothing or a seatback Wifi pocket. 

Devices and accessories may not Movies block 

Wifi 

Wifi 


NFL Redzone 

NFL Redzone 

o más Permitted deben de ser guardados Always Permittedebajo 

Smart Phones 

inteligentes 

Tablets or E-readers 


Laptop 

Computers 

Computers 

Computadoras 

Flight portátiles Service 


Pacemakers 

Tablets or Pacemakers 

E-readers 

Tablets or 

E-readers (in 

AIRPLANE mode) 

Tabletas o lectores 

electrónicos 

Hearing Aids 

(en modo AVIÓN) (en modo AVIÓN) 


Permitted 

on Southwest Airlines. Want to photograph and/or 

Permitted 


record Southwest Airlines Customers or Employees? 

Movies 

Let them know Flight first! The 

Messaging Service use of cameras and mobile 

devices is permitted onboard to capture personal 

Remote-Controlled Toys 

events but can never interfere with the safety of a 

Laptop Computers Hearing Aids 


privacidad 

Remote-Controlled 

de los demás. 

Toys 


Electronic Television Cigarettes or AM/FM and Radio Receivers 





en un estuche debajo del asiento. En 

aeropuertos Never Permitted fuera de los EE. UU. y sus 

territorios. Pacemakers Por favor usa auriculares 



Hearing Two-Way AidsRadios 

Electronic Cigarettes and 






Permitted 

Always Messaging 



Hearing Aids 

TV 



Never Television or AM/FM Permitted Radio Receivers Nunca pueden usarse dentro del avión 


dispositivos con capacidad para trans- 

Smart Phones 

NFL Redzone Pacemakers 

TV 

mitir datos, excepto que se especifique 


Tablets or Electronic E-readers Cigarettes and 


access to the aisle. Large PEDs such as 

must be stowed under the seat or in 

an overhead bin for taxi, takeoff, and 

Movies 

landing. It is recommended that laptops 

be placed in a case when stowed 

all PEDs must be turned off during taxi, 

takeoff, and landing at airports outside 

the U.S. and its territories. Please use 

Inflight 

Siempre 

Entertainment 

puedes usar dispositivos electrónicos 

portátiles Messaging y pequeños (PEDs) 

TV 

tales como tabletas, lectores electrónicos 

y teléfonos inteligentes que pesen 

menos de 2 libras en modo AVIÓN en 

los vuelos domésticos, excepto si un 

Hearing Aids 


NFL Redzone 







Wifi 

Permitted 



Movies 

Smart Phones 

Pacemakers 


Sometimes Permitted Pueden usarse en ocasiones dentro del avión 

Hearing Aids 


TV 


We understand you Tablets may or E-readers want to document Laptop Computers your Hearing travel Aids Entendemos Electronic que Cigarettes es posible and que Remote-Controlled desees documentar 

Toys 


flight and should always respect others’ privacy. 

Smart Phones 

Devices capable of transmitting data, 

unless otherwise noted, are never 

permitted. Nunca son permitidos los 


lo contrario. 

Permitted Pueden usarse dentro del avión 


Miembro de la Tripulación indica lo 

contrario. Puedes tener un PED pequeño 

en la mano, llevarlo encima, en la 

Flight Permitted 

ropa o en un bolsillo en el respaldo Service 


del asiento. Los dispositivos y accesorios 

no pueden bloquear el acceso al 

pasillo. Los PEDs grandes como computadoras 

portátiles que pesen 2 libras 

del asiento o en los compartimentos 

Smart Phones 

Permitted 


superiores mientras el avión avanza 

Smart Smartphones 

Phones 

(in AIRPLANE 

mode) 

Teléfonos 


Pacemakers 

Hearing Aids 

Movies 

Smart Phones 

Pacemakers 


Permitted 





Always 

NFL Redzone 

Permitted Pueden usarse en todo momento 

Television or AM/FM 

dentro 

Radio Receivers 

del avión 



Electronic nerve stimulators and 

Electric Shavers Noiseother 

implanted medical devices 

Rasuradoras Canceling 

are also permitted. Dispositivos 


Flight eléctricas Service Headphones 

de estimulación electrónica Wifi de los nervios 

Messaging y otros aparatos Smart médicos Phones implan-Tablets or E-readers Pacemakers 

Hearing Aids Two-Way Aids Radios Electronic 


Permitted 



Auriculares que 

aislan el ruido 

Pacemakers 



tados también son permitidos. 

Marcapasos Auxiliares 

Watches 

auditivos 

Relojes 


electrónicos 


(Walkie-Talkies) 

or Scanners 

Radios emisores/receptores 

(walkie-talkies) 


y / o grabar Clientes o Empleados de Southwest 

Smart Phones 

Pacemakers 


Airlines? ¡Hazles saber primero! El uso de cámaras y 

Hearing Aids 




por la pista, durante el despegue y 

el aterrizaje. Se recomienda que las 

computadoras portátiles se guarden 

los vuelos internacionales, todos los 

PEDs deben permanecer apagados 

mientras el avión avanza por la pista, 

durante el despegue y el aterrizaje en 

para cualquier sonido o video. 

Audio Players 

Reproductores 


de audio 

DVD/CD Players 

Reproductores 

de DVD/CD 

Digital Cameras 

Cámaras 

digitales 

GPS Receivers 

Remote-Controlled GPS Toys 

Hand-Held 


Electronic 


Games Juegos 

electrónicos 

portátiles 

tu viaje en Southwest Airlines. ¿Quieres fotografiar 

dispositivos móviles se permite a bordo para capturar 

eventos personales, pero nunca debe interferir con 

la seguridad de un vuelo y siempre debe respetar la 

Electronic 



Cigarrillos 

electrónicos y 


dispositivos para 

fumar 

Television or 

AM/FM Radio 

Receivers 

Televisión o 

radios de AM/ 

FM 


Satellite Radio 

Radio por 

satélite 

Video 

Camcorders 

Videocámaras 

Bluetooth 

Devices 

Dispositivos 

Bluetooth 




Remote- 

Controlled Toys 

Juguetes de 

control remoto 


CREW INTERFERENCE 

Federal law prohibits any Passenger 

from assaulting, threatening, or 

intimidating a Crew Member or 

interfering with a Crew Member’s 

duties. La ley federal prohíbe que 

los pasajeros ataquen, amenacen 

o intimiden a los Miembros de la 

Tripulación o que interfieran con 

los deberes de un Miembro de la 

Tripulación. 

DISABILITY ASSISTANCE 

Southwest Airlines offers assistance 

to Customers with disabilities upon 

request. Southwest Airlines siempre 

ofrece asistencia para sus Clientes con 

discapacidades que así lo soliciten. 

ELECTRONIC DEVICES 

Cellphones and pagers may be used 

at the gate and after landing. 

Los teléfonos y localizadores 

pueden ser usados en la puerta y 

después de aterrizar. 

CARRYON BAGGAGE 

Customers are limited to one (1) bag 

per person, plus one (1) additional 

personal item. El límite es de una (1) 

maleta por persona y un (1) artículo 

personal. 

LOST AN ITEM 

ONBOARD A FLIGHT? 

Visit the Customer Service page on 

Southwest.com to report a lost item. 

Visita la página de Servicio al Cliente 

en Southwest.com para reportar un 

objeto perdido. 

PETS 

All pets must stay inside their 

carriers and under the seat for the 

duration of the flight. Todas las 

mascotas deben permanecer dentro 

de sus jaulas y debajo del asiento 

durante todo el vuelo. 

ALCOHOLIC BEVERAGES 

Customers are prohibited from 

consuming alcoholic beverages 

not purchased onboard. Alcoholic 

beverages will not be served to 

anyone under the age of 21. We 

reserve the right to refuse the sale 

of alcoholic beverages to anyone. Se 

prohíbe que los Clientes consuman 

bebidas alcohólicas si no fueron 

compradas a bordo. No serviremos 

bebidas alcohólicas a las personas 

menores de 21 años de edad. Nos 

reservamos el derecho de negar 

la venta de bebidas alcohólicas a 

cualquier persona. 

PERSONAL DEVICES 

Unapproved personal devices (e.g., 

Knee Defender, infant slings) may 

not be attached to any part of the 

aircraft. Dispositivos personales no 

aprobados (coo por ejemplo “defensores 

de rodillas” o mantas portabebés) 

no pueden sujetarse a ninguna 

parte de la aeronave. 

NFL Redzone 


JULY 2016 SOUTHWEST 135 

Remote-Controlled Toys

Heart of the Community 

FINE TUNES 

Pat Maxwell 

(left) and 

Naomi Yaeger 

help provide 

Cornog Plaza 

with music. 

A Change in Tempo 

A Heart of the Community grant 

has created harmony in Cornog Plaza 

In historic downtown Fort 

Myers, on the newly transformed 

Cornog Plaza, Pat 

Maxwell and Naomi Yaeger 

unpack their Appalachian 

dulcimers and play renditions 

of children’s folk songs and 

old hymns. “This place has 

motion,” Pat says. “People are 

coming and going, but they’re 

also willing to stop and learn.” 

Naomi beams while talking 

about the kids who stop to try 

her cardboard version of the 

dulcimer. “I like to work with 

them, to teach them a little 

tune,” she says. 

Located in the heart of 

Southwest Florida, Cornog 

Plaza was one of seven sites 

awarded a 2015 Southwest 

Airlines Heart of the Community 

grant. Southwest and 

Project for Public Spaces have 

teamed up to help transform 

public spaces into vibrant 

places that connect people 

and strengthen communities. 

The plaza, which is adjacent 

to Fort Myers Regional Library, 

has become a bustling 

hub of activities and a place 

where musicians like Pat and 

Naomi can interact with new 

and old acquaintances. The 

grant funds allowed for the 

addition of new furniture, 

street banners, misting fans, 

and rocking chairs. Programs 

such as tai chi instruction and 

mural painting are available 

for people of all ages and 

abilities. 

“Our downtown area has 

come to life in recent years, 

and outdoor public spaces 

like Cornog Plaza are a big 

reason why,” says Becky 

Guttery, who brings her two 

sons to the plaza to enjoy 

the new instruments. “We 

can meet up to chat and play, 

share a snack, and take in 

sunshine in this beautiful outdoor 

space.” 

In the past year, Cornog 

Plaza and Fort Myers Regional 

Library have given more than 

300,000 visitors the opportunity 

to have fun outdoors by 

engaging children, families, 

and individuals in a whole 

new way. Visit leegov.com/ 

library for more information. 

—Kristy Kilfoyle, Coordinator 

of Library Programs, Lee 

County Library Administration 

In 2014, Southwest launched 

the Heart of the Community 

program, which awards grants 

to create public spaces in the 

hearts of communities served 

by the airline. To date, the 

program has supported 18 innovative 

and transformative 

projects. To learn more, visit 

pps.org/Heart-of-the- 

Community. 


FORM APPROVED 

OMB NO. 1651-0009 

Each arriving traveler or responsible family member must provide the following 

information (only ONE written declaration per family is required). The term 

“family” is defined as “members of a family residing in the same household who 

are related by blood, marriage, domestic relationship, or adoption.” 

1 Family Name 

First (Given) 

Middle 

2 Birth date Month Day Year 

3 Number of Family members traveling with you 

4 (a) U.S. Street Address (hotel name/destination 

(b) City 

(c) State 

5 Passport issued by (country) 

6 Passport number 

7 Country of Residence 

8 Countries visited on this 

trip prior to U.S. arrival 

9 Airline/Flight No. or Vessel Name 

10 The primary purpose of this trip is business: 

Yes No 

11 I am (We are) bringing 

(a) fruits, vegetables, plants, seeds, food, insects: 

Yes No 

(b) meats, animals, animal/wildlife products: 

Yes No 

(c) disease agents, cell cultures, snails: 

Yes No 

(d) soil or have been on a farm/ranch/pasture: 

Yes No 

12 I have (We have) been in close proximity of livestock: Yes No 

(such as touching or handling) 

13 I am (We are) carrying currency or monetary instruments 

14 I have (We have) commercial merchandise: Yes No 

(articles for sale, samples used for soliciting orders, 

or goods that are not considered personal effects) 

but not items mailed to the U.S.) and am/are 

bringing to the U.S. is: $ 

VISITORS—the total value of all articles that will remain 

in the U.S., including commercial merchandise is: $ 

Read the instructions on the back of this form. Space is provided to list all the 

items you must declare. 

I HAVE READ THE IMPORTANT INFORMATION ON THE REVERSE SIDE OF THIS FORM AND HAVE MADE 

A TRUTHFUL DECLARATION. 

Signature 

Date (month/day/year) 

This Space For Offical Use Only 

CBP Form 6059B (04/14) 

2. Free of duty imports: passengers entering the country by sea or by air may import 

goods of duty, additional to their personal baggage, as long as they prove their value 

with an invoice or receipt and such amount does not exceed 300 US dollars or its 

equivalent in domestic or foreign currency or 75 US dollars when the entry is by land. 

Alcoholic beverages, shredded tobacco or automobile fuel cannot be imported as 

part of the duty free exemption. 

During the vacation periods of Holy week, summer and winter, Mexican Nationals 

entering the country by land may import, under duty exemption, items of up to 300 US 

dollars or its equivalent in domestic or foreign currency provided that such people do 

not live along the border strip or border region. The starting and ending dates of such 

periods can be consulted directly with customs personnel or at www. aduanas.gob.mx. 

PAYMENT OF DUTIES 

Passengers may import items to their personal baggage without requiring the services 

of a customs agent by paying a global rate of 16%, provided that the total amount, 

excluding the duty free exemption, does not exceed 3,000 US dollars or its equivalent in 

domestic or foreign currency as long as an invoice, proof of payment or any other 

document that proves the commercial value of the items is provided. 

• Duties can be paid using the form “Pago de contribuciones al comercio exterior” 

(Foreign trade tax payment). 

• The total value of computer equipment, added to the rest of the items above cannot 

exceed 4,000 US dollars or its equivalent in domestic or foreign currency. 

• Items subject to compliance, regulations other than payment of duties (permits, 

certificates, and notifications) cannot be imported. 

• In order to determine the tax basis, the duty free exemptions mentioned in number 2 

could be deducted from the value of the items. 

INFRACTIONS AND SANCTIONS 

Mexican laws establish among others the following penalties and sanctions related to 

the importation of goods into the country: 

• Omission to declare whether coming in or out of the Mexico´s customs amounts of 

cash, in domestic or foreign checks, payment orders or any other documents recei- 

vable in an aggregate amount exceeding the equivalent of 10,000 US dollars or its 

equivalent in domestic or foreign currency, which action will be punishable with a fine 

of 20 to 40% of the exceeding amount and the corresponding criminal penalties will 

be applied. 

• Introduction into or extraction of goods from Mexico, using deceitful methods to hide 

items, when their imports or exports is prohibited, restricted or because foreign trade 

duties must be paid, will be punishable with fines ranging, to 70 or 100%, of the 

commercial value of merchandise. 

• Omission of the total or partial payment of foreign trade duties. When failure consist 

of only a duty omission and the goods do not exceed 3,000 US dollars or its equivalent 

In domestic or foreign currency, the penalty will consist of up to 116% of the 

commercial value of the items. Once the duties have been paid, the Customs Authority 

will make the items available to the passenger. 

• If the corresponding documentation required by the Customs Law prove that the 

merchandise was properly submitted for proper customs procedures in order to enter 

the country, is not exhibited, a precautionary seizure of the non declared goods as 

well as the corresponding vehicle, in case the passengers entered the country by 

land, will proceed. 

• For non declared items which do not comply with regulations and restrictions other 

than duties, abandonment can be declared once the corresponding fine is paid. 

Issue on 2013. Please look up for changes in this information when you are visiting us again at customs 

desk or at www.aduanas.gob.mx 

sat.gob.mx 

aduanas.gob.mx 

Please read the instructions prior to filling this form: 

Every passenger or head of household must provide the following information. 

Last name(s) 

Name(s) 

Nationality 

Date of birth 

Day Month Year 

Passport number 

VISITORS 

Number of days you will stay in Mexico 

RESIDENTS OF MEXICO 

Number of days you stayed abroad 

Number of family members traveling with you 

Number of luggage pieces (bags and packages) you bring 

with you 

Missing luggage or luggage to be imported by cargo (pieces) 

(See Notification 1 of this form) 

MEANS OF TRANSPORTATION 

Mark with an X the means of transportation 

Maritime 

Air 

Vessel No. 

Flight No. 

Ground 

Transport No. 

Carrying money in cash, receivables or a combination of both is legal; however, 

not declaring the total amount when more than the equivalent of 10,000 US dollars 

is carried may be subject to administrative or criminal penalties. 

Are you carrying amounts in cash, documents receivable (checks, promissory notes, 

payment orders, etc.) or a combination of them, the combined total of which exceeds 

10,000 US dollars or their equivalent in national or foreign currency? 

If you have answered Yes, 

please declare the total amount in US dollars $ 

If you answer Yes, you must also fill out the “Declaración de internación o extracción de 

cantidades en efectivo y/o documento por cobrar” (Customs Declaration for the import/export 

of cash, receivables or equivalent documents), which you can request from the customs 

personnel in charge at the entry ports to Mexico or download it from the Customs Internet 

Site: www.aduanas.gob.mx 

International Travel & Beverages 

Customs & 

Immigration 

Customs Declaration 

19 CFR 122.27, 148.12, 148.13, 148.110,148.111, 1498; 31 CFR 5316 

15 RESIDENTS—the total value of all goods, including commercial merchandise 

I/we have purchased or acquired abroad, (including gifts for someone else, 

 

1 2 3 

over $10,000 U.S. or foreign equivalent: Yes No 

(see definition of monetary instruments on reverse) 

U.S. Customs 

Declaration Form* 

Who must complete this form: 

• All Passengers (or one 

Passenger per family with 

the same address) bound 

for the U.S. 

How to complete this form: 

• Complete before arrival in 

the U.S. 

• Write in English, in capital 

letters. 

• Be sure to include the street 

name and number, city, and 

state of your address in the U.S. 

• If you are transiting through 

the U.S., you may write 

TRANSIT and your final 

destination country. 

• Lines 5 and 6 may be left blank 

if not using a passport. 

• On Line 9, enter WN for 

Southwest, followed by your 

specific flight number. 

• Please read both sides of the 

declaration. 

• Sign at the “X.” 

Mexican Customs 

Declaration Form 


• All Passengers (or one Passenger 

per family with the same 

address) on flights bound for 

Mexico. 


• Complete sections 1–6. 

• Once completed, sign and 

date the form. 

1 

2 

3 

4 

5 

Customs Declaration 

for passengers coming 

from abroad 

Welcome to Mexico 

No 

Yes 

Mexican Immigration 

Form 


• All Passengers (including 

children) who are not citizens 

of Mexico, on flights bound 

for Mexico. 


• Complete sections 1–14 on 

the top portion of the form 

and sections 1–10 on the 

bottom portion of the form. 

• Once completed, sign and date 

the top portion of the form. 

• Sections on the form titled 

“USO OFICIAL” are for use by 

Mexican Immigration officials 

and should not be filled out by 

Passengers. 

What to do with this form: 

• The form will be separated as 

Passengers proceed through 

Mexican Customs. 

• Make sure to retain the 

bottom portion of the form, 

which serves as your visa while 

in Mexico. It must be surrendered 

at time of checkin for 

your return flight. Passengers 

unable to present this form at 

time of departure will be fined 

by Mexican Immigration. 

* Go to cbp.gov to download, 

fill out, and print this form 

before your next international 

fl i g h t . 

Cheers! 

Liquor $5 

• Dewar’s® Scotch 

• Jack Daniel’s® 

• Wild Turkey® 

• Tanqueray® Gin 

• Bud Light® 

• Miller Lite® 

• Dos Equis® Special 

Lager 

• Leinenkugel’s® 

Summer Shandy 

• Fat Tire® 

• Bacardi® Rum 

• Baileys® Irish Cream 

• Finlandia® Vodka 

• Sauza® Gold Tequila 

Beer $5 Wine $5 

• Coca-Cola® 

• Coke Zero 

• Diet Coke® 

• Sprite® 

• Sprite Zero 

• Dr Pepper® 

• Diet Dr Pepper® 

• Seagram’s® 

Ginger Ale 


Tonic Water 


Seltzer Water 

• Mr & Mrs T® 

Bloody Mary Mix 

• Mr & Mrs T® 

Margarita Mix 

• Tomato Juice 

• Hacienda 

Chardonnay 

• Carmenet 

Cabernet 

Sauvignon 

Complimentary Beverages 

• Minute Maid® 

Cranberry 

Apple Cocktail 


Orange Juice 


Apple Juice 

• Community® coffee 

• Community® decaf 

instant coffee 

• Tea 

• Hot Chocolate 

• Noncarbonated 

Purified Drinking 

Water 

* Creamer available 

Valid Southwest Airlines Rapid 

Rewards® drink coupons, as shown 

here, are printed with expiration 

dates and the Member’s (or 

issuing group’s) name. Business 

Select® drink coupons are valid 

for same-day use only. Valid Rapid Rewards 

and Business Select drink coupons will be 

accepted onboard for beer, wine, and liquor. 

Recycling 

We’re happy to take care of any recyclable 

items, including plastic bottles, coffee cups, 

newspapers, and food containers. 


Inflight Entertainment Portal 

Getting Connected: iOS 

To connect to our entertainment portal using your iOS device*, follow the instructions below. For more 

information about inflight entertainment options, see the menu located in the seatback pocket. 

Connect to Southwest WiFi 

1. Tap the Settings icon. 

2. Tap the WiFi icon. 

3. Tap the O n / O ff 

button and 

turn WiFi On. 

Launch the entertainment portal 

The entertainment portal is your direct source for our inflight entertainment options. 

4. Tap SouthwestWiFi in 

the list of WiFi networks and 

confirm connection. 

5. Tap the Safari icon. 

6. Our entertainment portal 

should load automatically. If 

not, click the address bar and 

type in southwestwifi.com. 

7. Select your entertainment 

option and enjoy. 

More Information: 

• Content and services are offered on WiFi-enabled aircraft only. We cannot guarantee that connecting flights will be WiFi-enabled. 

• Service on flights to/from destinations outside the contiguous U.S. may not currently be available for the entire flight. 

• Movies and select TV content require download of the free AirTime Player app. 

• Pricing information can be found on the Inflight Entertainment Portal. 

• In order to provide a top-notch WiFi experience, we prohibit access to certain high-bandwidth applications and websites, including 

Netflix, HBO Go, and VoIP. We also prohibit access to certain obscene or offensive content. 

*Instructions shown on an iPhone® 6. Your iOS device may vary slightly. 


Getting Connected: Android 

 

To connect to our entertainment portal using your Android device**, follow the instructions below. For 

more information about inflight entertainment options, see the menu located in the seatback pocket. 


1. Tap the Settings icon. 

2. Tap the WiFi icon. 

3. Tap the O n / O ff 

button and 

turn WiFi On. 



4. Tap SouthwestWiFi in 

the list of WiFi networks and 

confirm connection. 

5. Tap the Internet icon. 

6. Our entertainment portal 

should load automatically. If 

not, click the address bar and 

type in southwestwifi.com. 

7. Select your entertainment 

option and enjoy. 

**Instructions shown on Samsung Galaxy S® 6. Your Android device may vary slightly. 


Inflight Entertainment Portal 

Getting Connected: Laptops 

To connect to our entertainment portal using your Mac or PC laptop*, follow the instructions below. For 

more information about inflight entertainment options, see the menu located in the seatback pocket. 


MAC 

PC 

MAC 

PC 

1. Click the WiFi icon. 



MAC 

PC 

2. Select SouthwestWiFi from the list of WiFi networks by 

clicking on it and confirm connection. 

MAC & PC 

3. Open your preferred Web browser. 

MAC & PC 

4. Our entertainment portal should load automatically. If not, 

click the address bar and type in southwestwifi.com. 

More Information: 

• Content and services are offered on WiFi-enabled aircraft 

only. We cannot guarantee that connecting flights will be 

WiFi-enabled. 

• Service on flights to/from destinations outside the contiguous 

U.S. may not currently be available for the entire flight. 

• Pricing information can be found on the Inflight Entertainment 

Portal. 

• In order to provide a top-notch WiFi experience, we prohibit 

access to certain high-bandwidth applications and websites, 

including Netflix, HBO Go, and VoIP. We also prohibit access 

to certain obscene or offensive content. 

5. Select your entertainment option and enjoy. 

*The appearance of content on your laptop may vary slightly. 


The “best vacation ever” 

doesn’t have blackout dates. 

Unlike some airlines, we don’t think rewards should come with restrictions. 

We think you should be able to use your points exactly when you want. 

Reward flights without blackout dates. That’s Transfarency. SM 

Sign up for Rapid Rewards ® today at Southwest.com/enroll. 

All Rapid Rewards rules and regulations apply and can be found at Southwest.com/rrterms. ©2016 Southwest Airlines Co.

Rapid Rewards 

Rapid Rewards. ® 

The name says it all. 

What makes Rapid Rewards so great? With unlimited 

reward seats and no blackout dates, you can use your 

points to fly any day of the year, and if a seat’s available, 

it’s yours. Plus, your points won’t expire.* 

When you reach tier status, you’ll enjoy the same 

great benefits of Rapid Rewards, along with a whole 

lot more! 

A-List 

Gary Kelly 

378076624 

A-List Preferred 

Gary Kelly 

378076624 

Companion Pass 

Gary Kelly 

378076624 

A-List tier benefits 

• Priority boarding 

• Fly By® priority check-in 

and security lane access** 

• 25% point-earning bonus 

A-List Preferred tier benefits 

All the benefits of A-List, plus: 

• 100% point-earning bonus 

• Free Inflight WiFi (available only 

on WiFi-enabled aircraft) 

Companion Pass 

Earn Companion Pass and you 

can choose one person to fly 

free*** with you for an entire year! 

***Does not include taxes and fees 

from $5.60 one-way. 

Earn even faster with 

the Rapid Rewards Credit Card. 

Premier Card Exclusive Benefits: 

• Earn 2 points per $1 spent on Southwest Airlines® 

and Rapid Rewards® Hotel and Car Rental Partner 

purchases. 

• Earn 1 point per $1 spent on all other purchases. 

• Earn bonus points after your Cardmember 

Anniversary. 

• Redeem points for international flights, cruises, 

hotel stays, rental cars, gift cards, and access to 

exclusive events. 

Visit Southwest.com/inflight to learn more. 

Southwest Airlines Rapid Rewards Visa Credit Cards are issued by Chase Bank USA, N.A. 

Accounts subject to credit approval. Restrictions and limitations apply. Offer subject to 

change. See Southwest.com/inflight for pricing and rewards details. All Rapid Rewards 

rules and regulations apply and can be found at Southwest.com/rrterms. 

Enroll 

now 

It’s free and easy to join Rapid Rewards. 

Sign up now at Southwest.com/enroll. 

*Points don’t expire as long as you have flight or Partner earning activity every 24 months. **For a complete list of available Fly By locations, visit 

Southwest.com/flyby. All Rapid Rewards rules and regulations apply and can be found at Southwest.com/rrterms. ©2016 Southwest Airlines Co. 


Earn faster with our Partners. 

From dining to driving, making purchases with our Partners gives you even 

more ways to earn points doing things you normally do. How easy is that? 

Hotels 

Paint the town red, then turn in at your favorite hotel. Book on Southwest.com® with Rapid Rewards® Partners 

and receive up to 750 points per qualifying stay.^ Visit Southwest.com/hotels to book now. 

Earn from 1,000 to 10,000 points per night for every hotel stay booked through Rocketmiles. 

Visit rocketmiles.com/southwest to book now. 

Rental Cars 

Speed up the earning with your next car rental. 

Earn 600 points per qualifying rental.^ 

Shop & Dine 

From haute couture to haute cuisine, you can earn 

Rapid Rewards Points with every dollar you spend. 

Visit Southwest.com/car-rentals to book now. 

To view a full list of Partners, 

visit Southwest.com/partners. 

To learn how to earn more points with our current 

promotions, visit Southwest.com/promotions. 

Rapid Rewa 

rds 

Shopping® 

Earn 3 points per $1 spent. Join Rapid Rewards 

Dining for free today at rapidrewardsdining.com. 

Rapid Rewards Members can earn 1,000 points 

per order of $29.99 or more. 

Visit 1800flowers.com/rapidrewards. 

Earn Rapid Rewards Points for shopping 

with many of your favorite online retailers! 

Visit rrshopping.southwest.com to learn more. 

Earn up to 22 points per $1 spent on tickets to 

your favorite sports, concert, and theater events. 

Visit scorebig.com/southwest to get started. 

Earn 2,000 Rapid Rewards bonus points when you join 

the 4 Seasons wine club – plus 3 complimentary bottles. 

Learn more at laithwaiteswine.com/southwest. 

Make your points go further. 

Close to a reward flight but need a few more points? You can buy points for yourself, give them as a gift, 

or transfer points from your Rapid Rewards account to another Member—all from one location. 

Visit Southwest.com/pointscenter to get started. 

^Potential to earn additional points depending on applicable promotion. All Rapid Rewards rules 

and regulations apply and can be found at Southwest.com/rrterms. ©2016 Southwest Airlines Co. 


Terminal Maps 

International Connections 

For departure times and gate numbers, check airport monitors or ask a Gate Agent. 

Atlanta 

(ATL) 

Baltimore 

(BWI) 

Chicago 

(MDW) 

Denver 

(DEN) 

Houston 

(HOU) 

Los Angeles 

(LAX) 

Orlando 

(MCO) 

TICKET 

COUNTERS 

Domestic North 

Terminal and 

International 

Terminal 

Main Terminal, 

between 

Concourses 

A and C 

Main Terminal Main Terminal Main Terminal 

Terminal 2 

(International) 

and Terminal 

1 (Domestic) 

Terminal A 

DOMESTIC 

DEPARTURES 

Concourse C 

Concourses 

A, B, and C 

Concourses 

A and B 

Concourse C 

Central Concourse 

and West 

Concourse 

Terminal 1 Airside 2 

INTERNATIONAL 

DEPARTURES 

Concourse C 

Concourses 

A, B, and C 

Concourses 

A and B 

Concourse C 

Central Concourse 

and West 

Concourse 

Terminal 2 Airside 2 

INTERNATIONAL 

ARRIVALS 

From Nassau 

and Oranjestad: 

Concourse C 

From other 

destinations: 

Concourse F 

From Cancún, 

Montego Bay, 

Punta Cana, 

and San José: 

Concourse E 

From other 

destinations: 

Concourse 

A, B, or C 

Concourse A Concourse A West Concourse Terminal 2 

From Montego 

Bay: Airside 1 or 4 

From other 

destinations: 

Airside 2 

RECHECK 

LOCATION 

Concourse F 

For arrivals from 

Cancún, Montego 

Bay, Punta Cana, 

and San José: 

Concourse E 

Concourse A, 

lower level 

Main Terminal 

Main Terminal, 

lower level 

Lower level 

outside of Customs 

For arrivals from 

Montego Bay: 

Airsides 1 and 4 

Connecting to an International Flight 

• Go directly to the Southwest 

departure gate. 

Connecting from an International Flight 

• Depending on point of departure, 

Customers may have to clear U.S. 

Immigration before collecting 

checked baggage from the baggage 

carousel. 

• You will then proceed through 

customs to clear checked and carryon 

baggage. 

• Customers traveling from some 

countries go through the customs 

process before returning to the 

United States. 

• Checked bags will be transferred 

automatically. 

• If you have checked baggage, 

proceed to the Southwest recheck 

desk or ticket counter to check your 

bags for the final portion of your trip. 

• Customers traveling internationally 

into the United States with a 

connecting flight may carry liquids 

in carryon baggage, provided they 

were purchased in duty-free shops 

and placed in secure, tamper-evident 

bags. 

• You should not have to leave the 

secure part of the airport. 

• Proceed to your departure gate. If you 

do not have a boarding pass for your 

connecting flight, you must obtain 

one at the ticket counter or at kiosks 

near the Southwest recheck desk 

before proceeding to your gate. 


Hartsfield–Jackson 

Atlanta International Airport (ATL) 

MARTA 

Station 

Domestic 

North 

Terminal 

International 

Terminal 

Lower 

Level 

Legend 

Southwest Gates and 

Counters 

Security 

Baggage Claim 

Ticket Counter 

Concourse designation 

Baltimore-Washington International 

Thurgood Marshall Airport (BWI) 

Orlando International Airport (MCO) 

Main 

Terminal 

Lower 

Level 

Terminal B 

Level 2 

Terminal A 

Level 3 

International 

Arrivals 

International 

Arrivals 

Los Angeles International Airport (LAX) 

Upper 

Level 

International 

Arrivals 

Lower 

Level 

Upper 

Level 

Lower 

Level 

Upper Level 

William P. Hobby Airport (HOU) 

West 

Concourse 

Upper Level 

Central 

Concourse 

Lower Level 

Upper Level 

Lower Level 

Main 

Terminal 

Denver International Airport (DEN) 

Midway International Airport (MDW) 

Lower 

Level 

Main 

Terminal 

Main 

Terminal 

Level 5 

Level 6 

Lower 

Level 

Level 5 

Level 6 

Level 5 


Route Map 

Where We Fly 

PACIFIC TIME 

SEATTLE/TACOMA 

SPOKANE 

MOUNTAIN TIME 

CENTRAL TIME 

PORTLAND 

BOISE 

MINNEAPOLIS/ 

ST. PAUL 

GRAND 

RAPIDS 

MILWAUKEE 

SACRAMENTO 

RENO/TAHOE 

OAKLAND 

SAN FRANCISCO (SFO) 

SAN JOSE 

SALT LAKE CITY 

DENVER 

OMAHA 

DES MOINES 

CHICAGO 

(MIDWAY) 

INDIANAPOLIS 

LAS VEGAS 

WICHITA 

KANSAS CITY 

ST. LOUIS 

LOUISVILLE 

BURBANK 

LOS ANGELES (LAX) 

LONG BEACH 

ONTARIO 

ORANGE COUNTY 

SAN DIEGO 

PHOENIX 

TUCSON 

ALBUQUERQUE 

AMARILLO 

LUBBOCK 

TULSA 

OKLAHOMA CITY 

DALLAS (LOVE FIELD) 

LITTLE ROCK 

MEMPHIS 

NASHVILLE 

BIRMINGHAM 

EL PASO 

MIDLAND/ODESSA 

AUSTIN 

HOUSTON (HOBBY) 

SAN ANTONIO 

PENSACOLA 

NEW ORLEANS 

CORPUS CHRISTI 

HARLINGEN/SOUTH PADRE ISLAND 

CABO SAN LUCAS/LOS CABOS 

CANCÚN 

PUERTO VALLARTA 

You’re on Your Way 

You can get to a number of other cities via Southwest 

destinations. Travel to Santa Fe via Albuquerque, Palm 

Springs via Ontario, Galveston via Houston, and more. 

While we fly nationwide, service between some cities/ 

airports is not offered. Be sure to check our flight schedule. 

MEXICO CITY 

BELIZE C 


EASTERN TIME 

AKRON/ 

CANTON 

DAYTON 

CLEVELAND 

COLUMBUS 

ROCHESTER 

FLINT 

BUFFALO/ 

NIAGARA FALLS 

DETROIT 

PITTSBURGH 

ALBANY 

PORTLAND 

BALTIMORE/WASHINGTON (BWI) 

WASHINGTON, D.C. (DULLES) 

WASHINGTON, D.C. (REAGAN NATIONAL) 

RICHMOND 

MANCHESTER 

BOSTON LOGAN 

PROVIDENCE 

HARTFORD/SPRINGFIELD 

LONG ISLAND/ISLIP 

NEW YORK (LAGUARDIA) 

NEW YORK (NEWARK) 

PHILADELPHIA 

NORFOLK/VIRGINIA BEACH 

ATLANTIC TIME 

Direct routes 

to careers, 

breakthroughs 

and world-changing 

solutions 

RALEIGH/DURHAM 

CHARLOTTE 

GREENVILLE-SPARTANBURG 

ATLANTA 

CHARLESTON 

JACKSONVILLE 

PANAMA CITY BEACH 

ORLANDO 

Southwest proudly serves more 

than 90 destinations. Book your 

next trip on Southwest.com. 

TAMPA 

FT. MYERS/NAPLES 

WEST PALM BEACH 

FT. LAUDERDALE (MIAMI AREA) 

NASSAU 

SAN JUAN 

PUNTA CANA 

MONTEGO BAY 

ITY 

ARUBA 

LIBERIA 

SAN JOSÉ 

Learn more at ucsd.edu.

One Question 

Diane 

Kruger, 

what’s your 

best advice? 

Don’t be scared of being 

scared. When you’re 

younger, you want to 

appear capable of handling 

every situation. But 

as I get older, I’m more 

and more vulnerable, and 

I’m less afraid to show 

that vulnerability. I’m not 

afraid to say “I’m scared” 

or “I need more time” or 

“I don’t know how to do 

this. Please help me.” That 

attitude has, in return, 

attracted a lot of kindness 

from other people, so I 

don’t feel like I’m alone in 

my struggles. 

Watch Diane 

in The 

Infiltrator, 

which hits 

theaters 

July 13. 

PHOTOGRAPHY BY SIMON EMMETT/TRUNK ARCHIVE 


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We are Distinctly Different - 

The ultimate in dining experience 

Denver/Englewood, CO• 720. 744.2622 

West Chicago/Burr Ridge, IL• 630.468.2089 

West Chicago/Warrenville, IL• 630.393.1900 

Northwest Chicago/Lincolnshire, IL• 847.276.2000 

Indianapolis, IN• 317.846.8303 

Fort Wayne, IN • 260.459.2222 

Louisville, KY• 502.584.3266 

Bloomfield Hills, Ml• 248.712.4095 

Cincinnati, OH• 513.489.1212 

Scottsdale, AZ• 480.699.0480 

Coming Soon: Ashburn, VA 

HYDE PARK 

[ ] 

-PRIME ... TEAKHCJU ... E- 

www.HydeParkRestaurants.com 

Featuring aged steaks, 

chops and fresh fish 

Daytona Beach, FL• 386.226.9844 

Sarasota, FL• 941.366.7788 

Birmingham, Ml• 248.594.4369 

Akron, OH • 330.670.6303 

Cleveland/Beachwood, OH• 216.464.0688 

Cleveland/Downtown, OH• 216.344.2444 

Cleveland/Westlake, OH• 440.892.4933 

Columbus/Arlington, OH• 614.442.3310 

Columbus/Downtown, OH• 614.224.2204 

Columbus/Dublin, OH• 614.717.2828 

Pittsburgh, PA• 412.222.4014 

w 

WOLFGANG'S 

T A K H O U 

wolfgangssteakhouse.net 

"The meat was many 

wonderful things at once .. . 

or in rapid succession .. . 

crunchy, tender, smokey earthy ... 

it induced a kind of euphoria." 

-New York Times 

N. Canon Dr./Beverly Hills, CA• 310.385.0640 

www.chicagochophouse.com 

The Chicago Chop House 

bestows every guest with exceptional 

quality, flavor, service, and ambiance. 

Downtown Chicago• 312.787.7100 

www.pampasusa.com 

Seemingly endless parade of sizzling skewers 

Las Vegas, NV• 702.737.4748 

Palo Alto, CA• 650.327.1323 

www.meatmarket.net 

An internationally-inspired 

menu of prime cuts of beef, seafood, 

poultry and crude offerings 

S Beach Miami, Lincoln Rd, FL• 305.532.0088 

EL San Juan Hotel, PR• 787.253.2007 

Palm Beach Island, FL• 561.354.9800 

Bob's 

Sted&(!kp 

www.bobs-steakandchop.com 

Prime steaks and big drinks 

Amelia Island, FL • 904.432.2201 

Austin, TX• 512.222.2627 

Dallas (on Lamar), TX• 214.652.4800 

Dallas (on Lemmon), TX• 214.528.9446 

Fort Worth, TX• 817.350.4100 

Grapevine, TX• 817.481.5555 

Houston (The Woodlands), TX• 281.292.2627 

Plano, TX• 972.608.2627 

San Antonio, TX• 210.222.2627 

San Francisco, CA• 415.273.3088 

Tucson, AZ• 520.877.2377 

Carlsbad, CA• 760.438.9111 

THE 

S'I'OCKYARDS 

ARIZONA'S ORIGINAL STEAKHOUSE 

www.stockyardssteakhouse.com 

S minutes from Sky Harbor 

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Phoenix, AZ• 602.273. 7378 

CUOPll

RESTAURANT OF 

THE MONTH 

Los Angeles / Santa Monica, CA 

LOCANDA DEL LAGO 

231 Arizona Avenue - 310.451.3525 

"Don't miss the Ossobuco alla Milanese"–Gourmet, 

"There's no better place to people-watch than at the outdoor patio"–Frommers. 

Wine Spectator Award of Excellence, 2015. www.lagosantamonica.com 

When Lago opened in April 1991, the upscale Italian restaurant quickly established 

a reputation as having perhaps the only menu in Los Angeles to focus on the cuisine 

of Bellagio on Lake Como in Northern Italy. Today, celebrating its 24th anniversary, 

Lago maintains that unique identity and attracts an eclectic crowd of foodies, 

celebrities, locals and travelers. With its warm, inviting interior, expansive windows 

and a sidewalk patio overlooking Santa Monica's colorful Third Street Promenade, 

the restaurant is consistently lauded for imaginative Italian cuisine spotlighting 

seasonal flavors and the freshest local ingredients. Co-owner West Hooker, who 

was born in Milan and has lived and worked in Bellagio, presides over the popular 

restaurant with General Manager Megan Heritage, who has been with Lago since 

1996. 

Anaheim / Los Angeles 

ANAHEIM WHITEHOUSE 

887 South Anaheim Blvd - 714.772.1381 

www.anaheimwhitehouse.com 

Wine Spectator Award of Excellence, 2001-2014. DiRona Since 1988. Zagat 

Rated Excellent, 2015. Northern Italian. “Absolutely outstanding...excellent 

North Italian fare, superb service, always an experience”–Zagat 

Chicago / Downtown 

Italian Village Restaurants-Visit Italy right in Chicago 

THE VILLAGE - 312.332.7005 

71 W. Monroe Street 

Chicago's Oldest Family Italian Restaurant–Al Capone was a regular. Guests dine 

in cozy nooks designed like a small Italian town. Celebrating our 88th anniversary 

this year. www.italianvillage-chicago.com 

LA CANTINA - 312.332.7005 

A premier Italian Steak and Chop House 

VIVERE - 312.332.4040 

A contemporary restaurant featuring "new" Italian cuisine from all regions of Italy. 

2015 Wine Spectator Top Ten Italian Restaurants, 2015 DiRona Award, 2015 Wine 

Enthusiasts Ultimate Distinction Award. 

Disneyworld/Universal/Orlando, FL 

CHRISTINI'S 

7600 Dr. Phillips Boulevard - 407.345.8770 

In 1984, Chris Christini created his privately-owned restaurant, Christini’s Ristorante 

Italiano. More than three decades later, Christini’s remains one of the best restaurants 

in Orlando, Florida. Christini’s impeccable reputation has set a precedent for service, 

quality, and professionalism, making it the most awarded Italian restaurant in 

Orlando. "A treasure among restaurants"–Zagat review, 2015. Best of the Best Five 

Star Diamond Award–DiRona, 2015. Mr. Christini was presented the 2015 

Restaurateur of the Year Hall of Fame award by the Florida Restaurant and Lodging 

Association. www.christinis.com 

Ft. Lauderdale / Boca Raton, FL 

CASA D’ANGELO 

Boca Raton: 171 East Palmetto Park Rd. - 561.338.1703 

Ft. Lauderdale: Sunrise Square Plaza,1201 N. FederalHwy. - 954.564.1234 

Wine Spectator Best Award of Excellence, 2015. Zagat America's Top 

Restaurants, 2015. Rated as not only one of the best Italian restaurants in Florida, 

Casa D'Angelo has also been recognized in the industry as one of America's finest 

Italian restaurants. www.casa-d-angelo.com 

Las Vegas, NV 

FERRARO’S RESTAURANT - WINE BAR 

4480 Paradise Rd. (Across from Hard Rock Hotel) - 702.364.5300 

Italian family-owned and operated for over 25 years. 1200 wine labels. Wine 

Spectator Best Award of Excellence, 2015. Open Table Winner Diner’s Choice, 2015. 

DiRoNA 5 Diamond Award award 11 consecutive years, 2004-2015. Piano Bar, 

Private Rooms, State-of-the-art sound system. www.ferraroslasvegas.com 

Tampa, FL - DONATELLO 

232 North Dale Mabry - 813.875.6660 

An Old World bliss in the heart of Tampa serving authentic 

Italian Cuisine since 1984. Every night Guido and Gino Tiozzo 

welcome you at the door and every lady will leave Donatello 

with a rose on her hand as a thanks for being there. You’ll see 

for yourself that hospitality has ancient roots at Donatello. Full 

Bar, Piano Lounge, Private Rooms. Wine Spectator Award 15 

consecutive years, 2000-2015. Editor’s Note: The Finest in 

Tampa Bay. www.donatellotampa.com 

Info 1-800-448-7544 

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THESE DOCTORS ARE AMONG 

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Plano, TX 

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PHOENIX 

COSMETIC & 

RESTORATIVE 

DENTISTRY 

Joyce Bassett, DDS 

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Dr. Benjamin Bassichis 

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SAN DIEGO 

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TRANSPLANTATION 

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THE BEST 

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Each doctor has been peer-nominated 

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These top eye surgeons specialize 

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KANSAS CITY 

Daniel S. Durrie, MD 

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Overland Park, KS 

913-491-3330 

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PHOENIX 

Craig R. Cassidy, DO 

160 W. University Drive 

Mesa, AZ 

480-610-1252 

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WASHINGTON, DC 

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877-750-6474 

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Dean Dornic, MD 

3701 NW Cary Parkway 

Cary, NC 

919-467-9955 

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FT. LAUDERDALE 

Raymond P. Gailitis, MD 

5800 Colonial Drive 

Margate, FL 

954-969-0090 

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LOS ANGELES 

Jeffrey C. Hong, MD 

800 S. Fairmount Avenue 

Pasadena, CA 

626-844-7001 

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Super Doctors – Southern California 

Dr. Daniel S. Durrie 

Overland Park, KS 


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ATLANTA 

Milan R. Patel, MD 

6300 Hospital Parkway 

Johns Creek, GA 

678-381-2020 

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THE BEST 

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Steven Bloch, MD 

1160 Park Avenue West 

Highland Park, IL 

847-432-0840 

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SAN FRANCISCO 

Stephen J. Ronan, MD 

3600 Blackhawk Plaza Circle 

Blackhawk, CA 

925-736-5757 

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Super Doctors – San Francisco 

BIRMINGHAM, AL 

James C. Grotting, MD 

1 Inverness Center Parkway 

Birmingham, AL 

205-930-1600 

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DALLAS 

Steven J. White, MD 

8230 Walnut Hill 

Dallas, TX 

866-USA-MY-MD (872-6963) 

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SAN DIEGO 

Steven R. Cohen, MD 

4510 Executive Drive 

San Diego, CA 

858-453-7224 

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Highland Park, IL 

LOS ANGELES 

Luis H. Macias, MD 

4644 Lincoln Boulevard 

Marina del Rey, CA 

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Super Doctors – Southern California 

TUCSON / PHOENIX 

Gwen Maxwell, MD 

2490 E. River Road 

Tucson, AZ 

520-751-1225 

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Arizona Foothills Magazine – Tucson’s Best Plastic Surgeon

HUELLA VERDE

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