JOB DESCRIPTION JOB TITLE: Production Associate ...

Formal education or special training required: high school graduate, previouscustomer service experience preferred and willingness to obtain anynecessary certification, license or registration.PHYSICAL DEMANDS Must have ability to stand, bend, and walk daily. Operate warehouse equipment: forklift, shrink-wrap machine, pallet jack. Ability to push and pull pallets with manual pallet jack. Must be able to perform moderate to heavy physical labor (regularly lift ormaneuver up to 50 lbs.) Must be able to work in refrigerated areas (cooler and freezer) for regulatedperiods of time. Must be able to work outside in all types of weather. May be exposed to cold temperatures.WORKING CONDITIONS Hours: 40 hours/ week, Monday through Friday; occasional overtime asneeded and scheduled.ORGANIZATION CONTACTS Director of Operations SHH West Operations Manager – SHH West Level 3’s & 4’s Director of Volunteer Services Communication with agency representatives and volunteers. Other Second Harvest Heartland staff, clients, Site Partners and volunteers.Job Description – SHH-West Production Association – September 2012 Page 3