Pelan Strategik INTAN 2011-2015
Pelan Strategik INTAN 2011-2015
Pelan Strategik INTAN 2011-2015
Create successful ePaper yourself
Turn your PDF publications into a flip-book with our unique Google optimized e-Paper software.
<strong>Pelan</strong> <strong>Strategik</strong> pg1-82.indd 1 6/21/11 10:16 AM<br />
1
PELAN STRATEGIK <strong>INTAN</strong> > <strong>2011</strong> - <strong>2015</strong><br />
02 2<br />
kandungan<br />
4 Kata Alu-Aluan<br />
5 Prakata<br />
6 Sejarah <strong>INTAN</strong><br />
7 Struktur Organisasi<br />
8 <strong>Pelan</strong> <strong>Strategik</strong><br />
• Visi dan Misi<br />
• Falsafah<br />
• Peranan<br />
• Komitmen<br />
• Nilai-nilai Bersama<br />
10 Objektif Teras <strong>Strategik</strong><br />
TERAS STRATEGIK<br />
14 Teras <strong>Strategik</strong> 1 : Program Pembelajaran<br />
Berkualiti<br />
16 Teras <strong>Strategik</strong> 2 : Fasilitator Kompeten<br />
18 Teras <strong>Strategik</strong> 3 : Infrastruktur Berkualiti<br />
19 Teras <strong>Strategik</strong> 4 : Pengurusan Berkesan Terhadap<br />
Kepakaran Berasaskan Pengalaman<br />
20 Teras <strong>Strategik</strong> 5 : Khidmat Nasihat dan Konsultasi<br />
yang Cemerlang<br />
21 Teras <strong>Strategik</strong> 6 : Pemupukan Budaya Penyelidikan<br />
22 Teras <strong>Strategik</strong> 7 : Jaringan Kerjasama dan<br />
Perkongsian <strong>Strategik</strong><br />
JADUAL PELAKSANAAN<br />
24 Teras <strong>Strategik</strong> 1 : Program Pembelajaran Berkualiti<br />
26 Teras <strong>Strategik</strong> 2 : Fasilitator Kompeten<br />
28 Teras <strong>Strategik</strong> 3 : Infrastruktur Berkualiti<br />
32 Teras <strong>Strategik</strong> 4 : Pengurusan Berkesan Terhadap Kepakaran<br />
Berasaskan Pengalaman<br />
34 Teras <strong>Strategik</strong> 5 : Khidmat Nasihat dan Konsultasi<br />
yang Cemerlang<br />
36 Teras <strong>Strategik</strong> 6 : Pemupukan Budaya Penyelidikan<br />
38 Teras <strong>Strategik</strong> 7 : Jaringan Kerjasama dan<br />
Perkongsian <strong>Strategik</strong><br />
<strong>Pelan</strong> <strong>Strategik</strong> pg1-82.indd 2 6/21/11 10:16 AM
<strong>Pelan</strong> <strong>Strategik</strong> pg1-82.indd 3 6/21/11 10:17 AM<br />
03 3<br />
PELAN STRATEGIK <strong>INTAN</strong> > <strong>2011</strong> - <strong>2015</strong>
PELAN STRATEGIK <strong>INTAN</strong> > <strong>2011</strong> - <strong>2015</strong><br />
04<br />
kata alu-aluan | Ketua Pengarah<br />
Perkhidmatan Awam<br />
Selaras dengan pelaksanaan agenda Kerajaan seperti 1Malaysia Rakyat<br />
Didahulukan Pencapaian Diutamakan, <strong>Pelan</strong> Transformasi Kerajaan, Model Baru<br />
Ekonomi dan Rancangan Malaysia Kesepuluh, keutamaan diberi oleh Jabatan<br />
Perkhidmatan Awam kepada pembangunan modal insan sektor awam.<br />
Sebagai sebuah institusi latihan sektor awam terulung, peranan Institut Tadbiran<br />
Awam Negara (<strong>INTAN</strong>) adalah kritikal iaitu bukan sahaja membangunkan tenaga<br />
kerja berpengetahuan dan berprestasi tinggi tetapi juga membolehkan mereka<br />
melaksanakan tugas dengan profesional, berintegriti dan memenuhi ekspektasi<br />
rakyat dalam penyampaian perkhidmatannya. Justeru itu, amatlah penting <strong>INTAN</strong><br />
menyediakan satu perancangan strategi jangka panjang bagi menentukan ia dapat<br />
menggalas peranan tersebut dengan berkesan.<br />
Oleh itu dokumen <strong>Pelan</strong> <strong>Strategik</strong> <strong>INTAN</strong> (<strong>2011</strong>-<strong>2015</strong>) ini digubal bagi menyediakan<br />
arah tuju untuk menjadi sebuah institusi pembelajaran sektor awam yang unggul, di<br />
samping memandu institusi ini dalam menyediakan pembelajaran yang berkualiti<br />
bagi membangunkan modal insan sektor awam.<br />
Saya berharap agar segala matlamat dan teras strategik yang terkandung di dalam<br />
blueprint ini dapat dilaksanakan dan memberi impak yang signifikan kepada Jabatan<br />
Perkhidmatan Awam dan <strong>INTAN</strong> dalam menjayakan agenda transformasi negara.<br />
Diharap juga pelaksanaan dokumen ini akan mengukuhkan kedudukan <strong>INTAN</strong><br />
sebagai institusi pembelajaran primer dalam menghadapi persekitaran global yang<br />
semakin mencabar.<br />
DATO’ SRI ABU BAKAR BIN HAJI ABDULLAH<br />
Ketua Pengarah Perkhidmatan Awam Malaysia<br />
<strong>Pelan</strong> <strong>Strategik</strong> pg1-82.indd 4 6/21/11 10:17 AM
Semenjak penubuhannya, Institut Tadbiran Awam Negara (<strong>INTAN</strong>) telah<br />
menggalas tugas sebagai institusi latihan utama sektor awam bagi melahirkan<br />
tenaga kerja perkhidmatan awam yang berprestasi tinggi. Peredaran masa dan<br />
perubahan persekitaran menyebabkan <strong>INTAN</strong> harus melihat semula kekuatan dan<br />
kelemahannya, menyesuaikan strategi dan menetapkan pelan tindakan baru supaya<br />
selaras dengan kehendak stakeholders dan dapat menjayakan agenda transformasi<br />
negara.<br />
Ke arah itu, tiada jalan pintas dan formula mudah untuk <strong>INTAN</strong> terus kekal relevan<br />
dan bersaing di persada global, melainkan dengan memperkasa peranan dan<br />
merekayasa pendekatan. Bagi memastikan kecemerlangannya sebagai institusi<br />
pembelajaran yang unggul ke arah melahirkan modal insan sektor awam yang<br />
kompeten, <strong>INTAN</strong> telah menyediakan pelan strategik bagi lima tahun akan datang<br />
(<strong>2011</strong>-<strong>2015</strong>) untuk memandu perjalanannya bagi mencapai visi, memenuhi misi dan<br />
melaksanakan strategi.<br />
<strong>Pelan</strong> <strong>Strategik</strong> <strong>INTAN</strong> ini digubal bagi merealisasikan falsafah Jabatan Perkhidmatan<br />
Awam sebagai peneraju transformasi sektor awam, iaitu dengan melahirkan<br />
penjawat awam yang kompeten, profesional dan beretika serta tangkas bertindak<br />
bagi memenuhi kehendak rakyat. Justeru itu, pelan strategik ini telah memberi<br />
tumpuan kepada tujuh teras utama dan setiap teras strategik ini diperjelas dan<br />
disokong menerusi program, aktiviti, objektif, tempoh, pihak terlibat dan petunjuk<br />
prestasi bagi menterjemahkannya kepada output yang dihasratkan.<br />
Saya berharap agar perancangan strategik ini dapat dijayakan dengan semangat<br />
berpasukan yang kukuh oleh warga <strong>INTAN</strong> dan menjadi inspirasi untuk kita semua<br />
dalam usaha melahirkan <strong>INTAN</strong> sebagai sebuah institusi pembelajaran tersohor lagi<br />
unggul.<br />
DR. AMINUDDIN BIN HASSIM<br />
Pengarah <strong>INTAN</strong><br />
INSTITUT TADBIRAN AWAM NEGARA<br />
prakata | Pengarah<br />
Institut Tadbiran Awam Negara<br />
(<strong>INTAN</strong>)<br />
<strong>Pelan</strong> <strong>Strategik</strong> pg1-82.indd 5 6/21/11 10:17 AM<br />
05<br />
PELAN STRATEGIK <strong>INTAN</strong> > <strong>2011</strong> - <strong>2015</strong>
PELAN STRATEGIK <strong>INTAN</strong> > <strong>2011</strong> - <strong>2015</strong><br />
06 6<br />
sejarah <strong>INTAN</strong><br />
2006-2010<br />
<strong>Pelan</strong> <strong>Strategik</strong> <strong>INTAN</strong><br />
9 April 2002<br />
<strong>INTAN</strong> Sabah<br />
22 Oktober 1984<br />
<strong>INTAN</strong> Kampus Bukit Kiara<br />
18 April 1984<br />
Kampus Wilayah Selatan (IKWAS)<br />
1 September 1972<br />
<strong>INTAN</strong>, Jalan Elmu<br />
Pusat Latihan di<br />
Kuala Terengganu & Kuantan<br />
Pusat Latihan<br />
di Melaka<br />
<strong>2015</strong><br />
2014<br />
2013<br />
2012<br />
<strong>2011</strong><br />
2010<br />
2009<br />
2008<br />
2007<br />
2006<br />
2005<br />
2004<br />
2003<br />
2002<br />
2001<br />
2000<br />
1999<br />
1998<br />
1997<br />
1996<br />
1995<br />
1994<br />
1993<br />
1992<br />
1991<br />
1990<br />
1989<br />
1988<br />
1987<br />
1986<br />
1985<br />
1984<br />
1983<br />
1982<br />
1981<br />
1980<br />
1979<br />
1978<br />
1977<br />
1976<br />
1975<br />
1974<br />
1973<br />
1972<br />
1971<br />
1970<br />
1969<br />
1968<br />
1967<br />
1966<br />
1965<br />
1964<br />
1963<br />
1962<br />
1961<br />
1960<br />
1959<br />
1958<br />
1957<br />
1956<br />
1955<br />
1954<br />
<strong>2011</strong>-<strong>2015</strong><br />
<strong>Pelan</strong> <strong>Strategik</strong> <strong>INTAN</strong><br />
26 Mac 1999<br />
<strong>INTAN</strong> Sarawak<br />
27 Ogos 1983<br />
Kampus Wilayah Timur (INTIM)<br />
21 Julai 1983<br />
Kampus Wilayah Utara (INTURA)<br />
26 Januari 1973<br />
Kursus Latihan Asas Pertama, PTD<br />
1 Jun 1971<br />
Diploma Pentadbiran Awam,<br />
Malay Civil Service (MCS)<br />
1963 - 1972<br />
Dewan Latihan Pegawai-Pegawai Kerajaan,<br />
Petaling Jaya<br />
1959 - 1963<br />
Pusat Latihan Kakitangan, Port Dickson<br />
Pusat Latihan di<br />
Taiping & Kota Bharu<br />
Pusat Latihan di Pulau Pinang<br />
Johor Bahru & Seremban<br />
<strong>Pelan</strong> <strong>Strategik</strong> pg1-82.indd 6 6/21/11 10:17 AM
struktur organisasi<br />
PENGARAH <strong>INTAN</strong><br />
Timbalan Pengarah<br />
Pusat Penyelidikan<br />
dan Konsultasi<br />
Timbalan Pengarah<br />
Pusat Teknologi<br />
Pengurusan (IMATEC)<br />
Timbalan Pengarah<br />
Pusat Pengajian Dasar<br />
Timbalan Pengarah<br />
Pusat Kepimpinan<br />
dan Pengurusan<br />
Pejabat Pendaftar<br />
Unit Korporat<br />
Program Penyelidikan<br />
dan Kajian Kes<br />
Program Latihan<br />
Pengurusan ICT<br />
Program Pengurusan<br />
Ekonomi dan Perniagaan<br />
Program Kecemerlangan<br />
Kepimpinan<br />
Unit Kerjasama<br />
Antarabangsa<br />
Program Konsultasi<br />
dan Pembangunan<br />
Latihan<br />
Program Perkhidmatan<br />
Aplikasi<br />
Program Pengurusan<br />
Asas Tani<br />
Program Pembangunan<br />
Profesional<br />
<strong>Pelan</strong> <strong>Strategik</strong> pg1-82.indd 7 6/21/11 10:17 AM<br />
Sekretariat<br />
Pengurusan Majlis<br />
Program Bahasa<br />
INTENGAH<br />
Program Pengurusan<br />
Teknologi ICT<br />
Program Pengurusan<br />
Perbandaran dan<br />
Alam Sekitar<br />
Program Kepimpinan<br />
Integrasi<br />
IKWAS<br />
Program Pengajian<br />
Lanjutan dan Kuantitatif<br />
Program E-Pembelajaran<br />
Program Pengajian<br />
Dasar Awam<br />
Program Pengurusan<br />
<strong>Strategik</strong> dan Perundingan<br />
INTURA<br />
Perpustakaan<br />
Program Pembangunan<br />
Kepakaran ICT<br />
Program Pengurusan<br />
Projek<br />
Unit Pentadbiran<br />
INTIM<br />
Program Penerbitan<br />
Unit Pentadbiran<br />
<strong>INTAN</strong> SARAWAK<br />
Program Kewangan<br />
Eksekutif<br />
<strong>INTAN</strong> SABAH<br />
Unit Pentadbiran<br />
Unit Pentadbiran<br />
07 7<br />
PELAN STRATEGIK <strong>INTAN</strong> > <strong>2011</strong> - <strong>2015</strong>
PELAN STRATEGIK <strong>INTAN</strong> > <strong>2011</strong> - <strong>2015</strong><br />
08 8<br />
pelan strategik<br />
visi<br />
• Untuk menjadi institusi pembelajaran<br />
sektor awam yang unggul<br />
misi<br />
• Untuk membangunkan modal insan<br />
sektor awam yang kompeten melalui<br />
pembelajaran berkualiti<br />
falsafah<br />
Membangunkan pengetahuan, kompetensi, nilai murni dan sikap pegawai awam bagi<br />
memastikan mereka dapat memberi perkhidmatan dengan cekap bagi menjayakan dasar<br />
kerajaan dan agenda negara secara berkesan.<br />
peranan<br />
• Melaksanakan latihan yang memberi tumpuan kepada pembangunan sikap, pengukuhan<br />
kemahiran dan pemerkasaan pengetahuan pegawai awam; dan<br />
• Melaksanakan aktiviti-aktiviti penyelidikan, konsultasi dan penerbitan bagi melengkapkan<br />
pegawai awam dengan bakat, kebolehan dan pemikiran yang konstruktif.<br />
komitmen<br />
• Melahirkan pegawai awam yang dinamik, progresif, kompetitif dan berkeusahawanan<br />
(kreatif dan inovatif) untuk melaksanakan tugas dengan cekap;<br />
• Membantu menjayakan pelaksanaan program, polisi dan agenda negara; dan<br />
• Menerajui pembelajaran sektor awam.<br />
<strong>Pelan</strong> <strong>Strategik</strong> pg1-82.indd 8 6/21/11 10:17 AM
pelan strategik<br />
nilai-nilai bersama<br />
BERTERAS KEINSANAN | Berkhidmat penuh berhemah dan kesantunan tanpa mengira<br />
pangkat, kedudukan dan perkhidmatan. Hubungan dengan pegawai awam adalah lebih<br />
daripada sekadar jalinan dengan pelanggan sebaliknya dipertautkan oleh ikatan ukhuwah<br />
dan persaudaraan.<br />
INTEGRITI | Berkhidmatdenganpenuhtanggungjawabdankejujuranuntukmenyempurnakan<br />
tugasan sebaik mungkin bagi menghasilkan output iaitu berasaskan etika kerja cemerlang dan<br />
tingkahlaku beramanah.<br />
PROFESIONALISME | Bekerja penuh komitmen dengan memanfaatkan kompetensi dan<br />
kepakaranspesifikapabilamelaksanakanpenyelesaianbagisetiapmasalahdanmencadangkan<br />
penambahbaikan proses kerja iaitu ke arah memberi perkhidmatan yang melebihi jangkaan.<br />
KREATIF DAN INOVATIF | Sentiasa peka dan prihatin kepada kehendak stakeholders dan<br />
keperluan pegawai awam di samping cepat menyesuaikan diri dengan cabaran semasa serta<br />
tangkas mencari penyelesaian terbaik dengan menggunakan daya kreativiti dan inovasi.<br />
SEMANGAT BERPASUKAN | Menggembleng tenaga, pengetahuan, kepakaran dan<br />
pengalaman melalui semangat kerja berpasukan yang tinggi bagi mencapai visi dan misi<br />
organisasi.<br />
PEMBELAJARAN BERTERUSAN | Berusaha secara<br />
konsisten dan strategik untuk “learn, unlearn<br />
and re-learn” bagi meningkatkan kompetensi<br />
dan kepakaran ke arah menghasilkan<br />
penyelesaian dan penambahbaikan bagi<br />
mencapai outcome yang optimum,<br />
tepat dan berkesan.<br />
Berteras<br />
keinsanan<br />
Integriti<br />
Profesionalisme<br />
Kreatif dan Inovatif<br />
Semangat berpasukan<br />
Pembelajaran Berterusan<br />
<strong>Pelan</strong> <strong>Strategik</strong> pg1-82.indd 9 6/21/11 10:17 AM<br />
09 9<br />
PELAN STRATEGIK <strong>INTAN</strong> > <strong>2011</strong> - <strong>2015</strong>
PELAN STRATEGIK <strong>INTAN</strong> > <strong>2011</strong> - <strong>2015</strong><br />
10<br />
teras strategik<br />
TERAS TERAS TERAS<br />
Program<br />
Pembelajaran<br />
Berkualiti<br />
Fasilitator<br />
Kompeten<br />
objektif teras strategik<br />
Infrastruktur<br />
Berkualiti<br />
TERAS 1 Untuk menjadikan <strong>INTAN</strong> sebagai institusi pembelajaran<br />
pilihan utama bagi memenuhi ekspektasi stakeholders<br />
TERAS 2 Untuk membangunkan fasilitator* yang kompeten<br />
TERAS 3 Untuk meningkat taraf dan menyelenggara infrastruktur<br />
<strong>INTAN</strong> secara berterusan<br />
TERAS 4 Untuk mewujud dan memantapkan pengurusan kepakaran<br />
<strong>Pelan</strong> <strong>Strategik</strong> pg1-82.indd 10 6/21/11 10:17 AM
TERAS TERAS TERAS TERAS<br />
Pengurusan<br />
Berkesan Terhadap<br />
Kepakaran<br />
Berasaskan<br />
Pengalaman<br />
Khidmat<br />
Nasihat dan<br />
Konsultasi yang<br />
Cemerlang<br />
<strong>2011</strong>-<strong>2015</strong><br />
Pemupukan<br />
Budaya<br />
Penyelidikan<br />
TERAS 5 Untuk membangun dan memperkasakan kepakaran<br />
perunding<br />
TERAS 6 Untuk membudayakan aktiviti penyelidikan<br />
Jaringan<br />
Kerjasama dan<br />
Perkongsian<br />
<strong>Strategik</strong><br />
TERAS 7 Untuk mempererat dan memperluaskan jalinan kerjasama<br />
dan perkongsian strategik dalam dan luar negara<br />
* Fasilitator bermaksud pegawai <strong>INTAN</strong> yang melaksanakan tugas selaku tenaga<br />
pengajar dan mempunyai kepakaran dalam bidang tertentu.<br />
<strong>Pelan</strong> <strong>Strategik</strong> pg1-82.indd 11 6/21/11 10:17 AM<br />
11<br />
PELAN STRATEGIK <strong>INTAN</strong> > <strong>2011</strong> - <strong>2015</strong>
PELAN STRATEGIK <strong>INTAN</strong> > <strong>2011</strong> - <strong>2015</strong><br />
12<br />
<strong>Pelan</strong> <strong>Strategik</strong> pg1-82.indd 12 6/21/11 10:17 AM
teras<br />
strategik<br />
<strong>Pelan</strong> <strong>Strategik</strong> pg1-82.indd 13 6/21/11 10:18 AM<br />
13
PELAN STRATEGIK <strong>INTAN</strong> > <strong>2011</strong> - <strong>2015</strong><br />
14<br />
teras strategik1Program Pembelajaran Berkualiti<br />
Petunjuk Prestasi<br />
Pihak Terlibat<br />
Masa / Tempoh<br />
Sasaran/Objektif<br />
Aktiviti/Program<br />
Strategi<br />
100% kementerian<br />
terangkum menjelang<br />
akhir <strong>2011</strong><br />
Semua program<br />
Januari <strong>2011</strong> –<br />
Disember <strong>2015</strong><br />
Semua kampus<br />
Unit Bisnes<br />
i. Membangunkan, mengkaji<br />
semula dan mengemaskinikan<br />
pakej pembelajaran meliputi:<br />
• Melaksanakan analisis<br />
keperluan pembelajaran<br />
(LNA)<br />
Mengukuhkan<br />
pakej<br />
pembelajaran<br />
100% kursus diliputi pada<br />
akhir tahun <strong>2015</strong><br />
Menyediakan pakej<br />
pembelajaran yang berkualiti<br />
untuk menepati keperluan<br />
pelanggan dan pihak yang<br />
berkepentingan<br />
Tujuh (7) buah Pusat<br />
Kecemerlangan (CoE)<br />
terbentuk<br />
Pengarah <strong>INTAN</strong><br />
(Jawatankuasa<br />
Kurikulum)<br />
• Menanda aras dan<br />
membangunkan kursuskursus<br />
berpandukan<br />
amalan institusi latihan<br />
ternama tempatan dan<br />
antarabangsa<br />
• Mengkaji semula<br />
kursus-kursus sedia ada<br />
• Menerapkan kaedah<br />
pengamalan berdasarkan<br />
pengalaman dalam<br />
struktur kursus<br />
• Menilai penyampaian dan<br />
pengendalian kursus<br />
• Mengendalikan kursuskursus<br />
pensijilan dalam<br />
bidang terpilih<br />
<strong>Pelan</strong> <strong>Strategik</strong> pg1-82.indd 14 6/21/11 10:18 AM<br />
ii. Mewujudkan Pusat-Pusat<br />
Kecemerlangan <strong>INTAN</strong> (CoE)
Halaman ini sengaja dikosongkan<br />
<strong>Pelan</strong> <strong>Strategik</strong> pg1-82.indd 15 6/21/11 10:18 AM<br />
15<br />
PELAN STRATEGIK <strong>INTAN</strong> > <strong>2011</strong> - <strong>2015</strong>
PELAN STRATEGIK <strong>INTAN</strong> > <strong>2011</strong> - <strong>2015</strong><br />
16<br />
teras strategik2Fasilitator Kompeten<br />
Petunjuk Prestasi<br />
Pihak Terlibat<br />
Masa / Tempoh<br />
Sasaran/Objektif<br />
Aktiviti/Program<br />
Strategi<br />
<strong>Pelan</strong> induk latihan untuk<br />
Fasilitator <strong>INTAN</strong> (PILUFI)<br />
terhasil<br />
Semua Timbalan<br />
Pengarah<br />
Januari – Julai <strong>2011</strong><br />
Latihan dan kursus yang<br />
bernilai tambah untuk<br />
fasilitator<br />
Membangunkan dan<br />
melaksanakan PILUFI<br />
Penyediaan pelan<br />
induk latihan<br />
untuk Fasilitator<br />
<strong>INTAN</strong> (PILUFI)<br />
100% sasaran pelan induk<br />
tercapai<br />
Semua Pengarah<br />
Kampus Wilayah<br />
Ogos <strong>2011</strong> –<br />
Disember <strong>2015</strong><br />
Pengetahuan dan kemahiran<br />
mantap fasilitator<br />
Kertas cadangan<br />
dibentangkan kepada pihak<br />
berkuasa berkaitan<br />
Pendaftar<br />
Januari – Jun <strong>2011</strong><br />
Kepakaran dikekalkan<br />
Penstrukturan semula dan<br />
pewujudan baharu jawatan anjal<br />
Pengurusan bakat<br />
Fasilitator <strong>INTAN</strong><br />
Timbalan Pengarah<br />
(Dasar)<br />
Mewujudkan terma (provision)<br />
untuk membolehkan <strong>INTAN</strong><br />
mendapatkan khidmat mantan<br />
fasilitator<br />
Sekurang-kurangnya lapan<br />
(8) orang fasilitator<br />
mengikuti program<br />
sangkutan (penempatan)<br />
Semua Timbalan<br />
Pengarah<br />
Januari <strong>2011</strong> –<br />
Disember <strong>2015</strong><br />
Mengukuhkan kompetensi<br />
fasilitator<br />
Program sangkutan<br />
(penempatan) dengan<br />
kerjasama institusi lain<br />
Pendaftar<br />
Pembangunan<br />
kompetensi<br />
Fasilitator<br />
<strong>INTAN</strong><br />
<strong>Pelan</strong> <strong>Strategik</strong> pg1-82.indd 16 6/21/11 10:18 AM<br />
Mengemaskini pengetahuan<br />
semasa fasilitator<br />
Menghadiri kursus di institusi<br />
tersohor<br />
Jumlah kursus dihadiri<br />
fasilitator<br />
Semua Pengarah<br />
Kampus Wilayah<br />
Memantau pembangunan<br />
profesional fasilitator<br />
Pelaksanaan penuh program<br />
I-CPD
10% fasilitator meningkat<br />
daripada satu tahap<br />
kompetensi kepada tahap<br />
kompetensi seterusnya<br />
Mewujudkan bank ilmu<br />
pengetahuan<br />
Mengendalikan program<br />
perkongsian ilmu<br />
Menyediakan forum bagi<br />
pertukaran idea dan<br />
perbincangan cendekiawan<br />
Dua (2) sesi setahun bagi<br />
setiap Pusat dan Kampus<br />
Wilayah<br />
Bengkel/forum/taklimat<br />
diadakan dalam tempoh<br />
tiga (3) bulan selepas<br />
pekeliling dan dasar yang<br />
berkenaan dikeluarkan.<br />
Semua Timbalan<br />
Pengarah<br />
Januari <strong>2011</strong> –<br />
Disember <strong>2015</strong><br />
Fasilitator memiliki<br />
maklumat dan pengetahuan<br />
terkini berkaitan dasar dan<br />
peraturan kerajaan<br />
Semua Pengarah<br />
Kampus Wilayah<br />
Mengendalikan sesi<br />
perkongsian ilmu untuk<br />
menyebarluaskan garis<br />
panduan, pendekatan dan<br />
teknologi baharu<br />
Pembangunan<br />
maklumat dan<br />
pengetahuan<br />
Fasilitator<br />
<strong>INTAN</strong><br />
Kehadiran sekurangkurangnya<br />
80% Fasilitator<br />
<strong>INTAN</strong> setiap tahun<br />
<strong>Pelan</strong> <strong>Strategik</strong> pg1-82.indd 17 6/21/11 10:18 AM<br />
17<br />
PELAN STRATEGIK <strong>INTAN</strong> > <strong>2011</strong> - <strong>2015</strong>
PELAN STRATEGIK <strong>INTAN</strong> > <strong>2011</strong> - <strong>2015</strong><br />
18<br />
Infrastruktur Berkualiti<br />
teras strategik3<br />
Petunjuk Prestasi<br />
Pihak Terlibat<br />
Masa/Tempoh<br />
Sasaran/Objektif<br />
Aktiviti/Program<br />
Strategi<br />
Satu (1) <strong>Pelan</strong> Rangka<br />
Tindakan Penaiktarafan<br />
Infrastruktur (PRTPI) dihasilkan<br />
Pendaftar<br />
Januari- Jun <strong>2011</strong><br />
Imej <strong>INTAN</strong> sebagai institusi<br />
latihan terpilih ditingkatkan<br />
Menaiktarafkan kemudahan<br />
Penyediaan<br />
kemudahan<br />
latihan terkini<br />
Peratusan sasaran dalam<br />
PRTPI tercapai<br />
Semua Pengarah<br />
Kampus Wilayah<br />
Julai <strong>2011</strong>-<br />
Disember <strong>2015</strong><br />
Penyampaian dan<br />
pengendalian program<br />
pembelajaran yang<br />
berkualiti<br />
Pengurangan aduan tentang<br />
kerosakan dan kecacatan<br />
Menepati piawaian masa<br />
tindak balas ke atas aduan<br />
Laporan penyelenggaraan<br />
dua (2) kali setahun<br />
Semua kemudahan<br />
berfungsi baik dan<br />
dapat digunakan<br />
Program penyelenggaraan<br />
berstruktur dan berjadual<br />
Satu (1) <strong>Pelan</strong> Rangka Tindakan<br />
Pengurusan Kemudahan<br />
dan Ruang Pejabat (PRTPKRP)<br />
disediakan<br />
Pendaftar<br />
Januari- Jun <strong>2011</strong><br />
Persekitaran kerja yang<br />
kondusif untuk warga <strong>INTAN</strong><br />
Penyemakan peralatan dan<br />
kemudahan semasa<br />
Semua Pengarah<br />
Kampus Wilayah<br />
Januari <strong>2011</strong>-<br />
Disember <strong>2015</strong><br />
Pelaksanaan program<br />
secara bersistematik<br />
Penambahbaikan kemudahan<br />
secara berterusan<br />
Peratusan pejabat dan ruang<br />
kerja yang disiapkan<br />
berdasarkan cadangan<br />
Penyediaan peralatan,<br />
kemudahan pejabat<br />
dan ruang kerja<br />
yang lengkap<br />
dan terkini<br />
untuk wargakerja<br />
Satu (1) sistem terbina dan<br />
beroperasi<br />
Timbalan Pengarah<br />
(ICT)<br />
Januari <strong>2011</strong>-<br />
Disember 2013<br />
Sistem pengurusan<br />
kampus bersepadu<br />
yang cekap tersedia<br />
Pembangunan sistem<br />
100% anggota pasukan<br />
pembangunan sistem<br />
telah terlatih<br />
Timbalan Pengarah<br />
(ICT)<br />
Januari 2012-<br />
Disember 2012<br />
Kebolehan personel bagi<br />
pembangunan sistem yang<br />
mantap<br />
Latihan personel untuk<br />
pembangunan sistem<br />
Membangunkan<br />
sistem<br />
pengurusan<br />
kampus<br />
bersepadu<br />
<strong>Pelan</strong> <strong>Strategik</strong> pg1-82.indd 18 6/21/11 10:19 AM
Pengurusan Berkesan Terhadap Kepakaran Berasaskan Pengalaman<br />
teras strategik4<br />
Petunjuk Prestasi<br />
Pihak Terlibat<br />
Masa/Tempoh<br />
Sasaran/Objektif<br />
Aktiviti/Program<br />
Strategi<br />
Satu (1) pangkalan data<br />
terbina<br />
Timbalan<br />
Pengarah<br />
(Dasar)<br />
Januari -<br />
Disember <strong>2011</strong><br />
Perolehan pakar lebih mudah<br />
Mewujudkan pangkalan<br />
data pakar<br />
Indeks Kepuasan<br />
<strong>Pelan</strong>ggan<br />
Januari <strong>2011</strong> -<br />
Disember <strong>2015</strong><br />
Kualiti program-program<br />
latihan meningkat<br />
Mengenalpasti dan melantik<br />
pakar-pakar terkemuka<br />
Mewujudkan<br />
pangkalan data<br />
pakar yang<br />
berpengalaman<br />
(Practitioner-<br />
Based Experts)<br />
Satu (1) pelan rangka<br />
tindakan disiapkan<br />
Timbalan<br />
Pengarah<br />
(Dasar)<br />
Januari -<br />
Disember <strong>2011</strong><br />
Penyertaan dan sumbangan<br />
pakar berpengalaman dan<br />
tokoh-tokoh profesional/<br />
industri<br />
Memperakukan kadar elaun<br />
berdasarkan pengalaman,<br />
kelayakan dan gred<br />
Menyediakan<br />
insentif<br />
Timbalan<br />
Pengarah<br />
(Dasar)<br />
<strong>Pelan</strong> <strong>Strategik</strong> pg1-82.indd 19 6/21/11 10:19 AM<br />
Sistem pensijilan<br />
kepakaran diwujudkan<br />
Januari -<br />
Disember <strong>2011</strong><br />
Kepakaran sektor awam<br />
diiktiraf dan dimanfaatkan<br />
Membangunkan sistem<br />
pensijilan kepakaran<br />
19<br />
PELAN STRATEGIK <strong>INTAN</strong> > <strong>2011</strong> - <strong>2015</strong>
PELAN STRATEGIK <strong>INTAN</strong> > <strong>2011</strong> - <strong>2015</strong><br />
20<br />
Khidmat Nasihat dan Konsultasi yang Cemerlang<br />
teras strategik5<br />
Petunjuk Prestasi<br />
Pihak Terlibat<br />
Masa/Tempoh<br />
Sasaran/Objek<br />
Aktiviti/Program<br />
Strategi<br />
Satu (1) <strong>Pelan</strong> Pelapis Pakar<br />
(PPP) dibangunkan<br />
Timbalan Pengarah<br />
(Penyelidikan)<br />
Januari -<br />
Disember <strong>2011</strong><br />
Pengetahuan dan kemahiran<br />
baharu diperolehi<br />
Membangunkan <strong>Pelan</strong><br />
Pelapis Pakar (PPP)<br />
Meningkatkan<br />
pengetahuan<br />
dan kemahiran<br />
konsultan<br />
Unit Bisnes <strong>INTAN</strong> (UBIS)<br />
tertubuh<br />
Unit Korporat<br />
Januari <strong>2011</strong>-<br />
Januari <strong>2015</strong><br />
Promosi khidmat nasihat dan<br />
konsultasi ditingkatkan bagi<br />
meluaskan kumpulan sasaran<br />
Menubuhkan dan<br />
mengendalikan Unit Bisnes<br />
<strong>INTAN</strong> (UBIS)<br />
Menggalakkan<br />
khidmat nasihat<br />
dan konsultasi<br />
yang berkualiti<br />
Memasarkan khidmat nasihat<br />
dan konsultasi<br />
<strong>Pelan</strong> <strong>Strategik</strong> pg1-82.indd 20 6/21/11 10:19 AM
Pemupukan Budaya Penyelidikan<br />
teras strategik6<br />
Petunjuk Prestasi<br />
Pihak Terlibat<br />
Masa/Tempoh<br />
Sasaran/Objektif<br />
Aktiviti/Program<br />
Strategi<br />
20% Fasilitator mengikuti<br />
kursus penyelidikan setiap<br />
tahun.<br />
Timbalan Pengarah<br />
(Penyelidikan)<br />
Januari <strong>2011</strong> -<br />
Disember <strong>2015</strong><br />
Pengetahuan Fasilitator<br />
dalam penyelidikan<br />
diperlengkap<br />
Melaksanakan kursus-kursus<br />
mengenai penyelidikan<br />
Meningkatkan<br />
pengetahuan<br />
dalam<br />
penyelidikan<br />
Peningkatan jumlah<br />
langganan jurnal<br />
dalam talian<br />
Meningkatkan kemudahan<br />
rujukan jurnal di Perpustakaan<br />
Bilangan kajian dibentangkan<br />
Pengarah <strong>INTAN</strong><br />
Januari <strong>2011</strong> -<br />
Disember <strong>2015</strong><br />
Fasilitator cenderung<br />
menjalankan penyelidikan<br />
Bilangan penyelidikan<br />
dijalankan<br />
Menggalakkan pembentangan<br />
kajian di seminar-seminar<br />
dalam dan luar negara<br />
Pengiktirafan<br />
terhadap<br />
kerja-kerja<br />
penyelidikan<br />
Mengambilkira sumbangan<br />
penyelidikan untuk tujuan<br />
LNPT, pemberian anugerah<br />
dan kenaikan pangkat.<br />
Timbalan Pengarah<br />
(Penyelidikan)<br />
Januari <strong>2011</strong> -<br />
Disember <strong>2015</strong><br />
Bidang keutamaan<br />
penyelidikan dikenalpasti<br />
Mengendalikan Mesyuarat<br />
Jawatankuasa Teknikal Kajian<br />
<strong>INTAN</strong><br />
Projek-projek penyelidikan<br />
berjalan lancar<br />
Meningkatkan<br />
penyertaan<br />
secara aktif<br />
dalam<br />
penyelidikan<br />
Timbalan Pengarah<br />
(Penyelidikan)<br />
Januari <strong>2011</strong> -<br />
Disember <strong>2015</strong><br />
Forum bagi pembentangan<br />
penyelidikan disediakan<br />
Mengadakan seminar/forum<br />
mengenai kajian<br />
Menjalankan kajian bersama<br />
<strong>Pelan</strong> <strong>Strategik</strong> pg1-82.indd 21 6/21/11 10:19 AM<br />
Sekurang-kurangnya enam<br />
(6) kali mesyuarat setahun<br />
Bilangan penyelidikan<br />
dibentangkan<br />
Bilangan penyelidikan<br />
diterbitkan<br />
Penemuan dan dapatan<br />
penyelidikan disebarluas<br />
Melaksanakan kursus<br />
kemahiran penulisan<br />
Satu (1) kursus setahun<br />
21<br />
PELAN STRATEGIK <strong>INTAN</strong> > <strong>2011</strong> - <strong>2015</strong>
PELAN STRATEGIK <strong>INTAN</strong> > <strong>2011</strong> - <strong>2015</strong><br />
22<br />
Jaringan Kerjasama dan Perkongsian <strong>Strategik</strong><br />
teras strategik7<br />
Petunjuk Prestasi<br />
Pihak Terlibat<br />
Masa/Tempoh<br />
Sasaran/Objektif<br />
Aktiviti/Program<br />
Strategi<br />
Sekurang-kurangnya satu (1)<br />
program pertukaran setahun<br />
Unit Korporat<br />
Januari <strong>2011</strong>-<br />
Disember <strong>2015</strong><br />
Kebolehpasaran Fasilitator<br />
meningkat<br />
Program-program<br />
pertukaran pegawai<br />
Sepuluh (10) program<br />
bersama setahun<br />
Pengiktirafan di peringkat<br />
antarabangsa<br />
Menjalin dan<br />
meningkatkan<br />
kerjasama dengan<br />
institusi tersohor<br />
Program /persidangan/<br />
forum bersama<br />
Kompetensi Fasilitator<br />
diperkukuh<br />
Mekanisme bagi pertukaran<br />
dan perkongsian idea dan<br />
ilmu pengetahuan tersedia<br />
<strong>Pelan</strong> <strong>Strategik</strong> pg1-82.indd 22 6/21/11 10:20 AM
jadual<br />
pelaksanaan<br />
<strong>Pelan</strong> <strong>Strategik</strong> pg1-82.indd 23 6/21/11 10:20 AM<br />
23
PELAN STRATEGIK <strong>INTAN</strong> > <strong>2011</strong> - <strong>2015</strong><br />
24<br />
JADUAL PELAKSANAAN<br />
teras strategik1Program Pembelajaran Berkualiti<br />
<strong>2015</strong><br />
2014<br />
2013<br />
2012<br />
<strong>2011</strong><br />
PROGRAM-PROGRAM<br />
STRATEGI 1 MENGUKUHKAN PAKEJ PEMBELAJARAN<br />
i. Membangunkan,<br />
mengkaji semula dan<br />
mengemaskinikan<br />
pakej pembelajaran:<br />
Pelaksanaan<br />
Pelaksanaan<br />
Pelaksanaan<br />
Membangunkan/<br />
merekabentuk /<br />
mengemaskini<br />
kursus<br />
Menjalankan LNA<br />
secara umum ke atas<br />
semua kementerian<br />
dengan fokus kepada<br />
RMK10/NEM/GTP/ETP<br />
a) Melaksanakan<br />
Analisis Keperluan<br />
Pembelajaran<br />
(LNA)<br />
Pelaksanaan<br />
Pelaksanaan<br />
Pelaksanaan<br />
Pelaksanaan<br />
Mengenal pasti<br />
amalan/institusi<br />
terbaik<br />
Pelaksanaan<br />
Pelaksanaan<br />
Pelaksanaan<br />
Pelaksanaan<br />
Mewujudkan<br />
kerjasama<br />
b) Menanda aras dan<br />
membangunkan<br />
kursus-kursus<br />
dengan kerjasama<br />
institusi berkaitan<br />
di peringkat<br />
tempatan dan<br />
antarabangsa<br />
Berterusan<br />
Berterusan<br />
Berterusan<br />
Berterusan<br />
Kajian semula ke atas<br />
20% daripada<br />
kursus-kursus<br />
c) Mengkaji semula<br />
kursus-kursus<br />
sedia ada<br />
Berterusan<br />
Berterusan<br />
Berterusan<br />
Pelaksanaan audit<br />
ke atas sekurangkurangnya<br />
25%<br />
daripada kursus<br />
Mewujudkan<br />
panel audit<br />
Menentukan kriteria<br />
auditan<br />
d) Menerapkan<br />
kaedah pengamalan<br />
berdasarkan<br />
pengalaman dalam<br />
struktur semua<br />
kursus<br />
<strong>Pelan</strong> <strong>Strategik</strong> pg1-82.indd 24 6/21/11 10:21 AM
Pelaksanaan<br />
Pelaksanaan<br />
Pelaksanaan<br />
Pelaksanaan<br />
Menjalankan kajian<br />
ke atas semua aspek<br />
untuk tujuan<br />
pelaksanaan pensijilan<br />
ii. Mengendalikan<br />
kursus-kursus<br />
pensijilan dalam<br />
bidang terpilih<br />
Pemantapan CoE<br />
Pemantapan CoE<br />
Pelaksanaan<br />
sepenuhnya<br />
PTPCoE<br />
Pelaksanaan<br />
sekurang-kurangnya<br />
50% daripada PTPCoE<br />
<strong>Pelan</strong> Tindakan<br />
Penubuhan CoE <strong>INTAN</strong><br />
(PTPCoE):<br />
• Kursus<br />
• Penyelidikan<br />
• Penerbitan<br />
• Kerjasama latihan<br />
• Wacana intelektual<br />
• Komuniti ilmu<br />
iii. Mewujudkan<br />
Pusat-Pusat<br />
Kecemerlangan<br />
(CoE) <strong>INTAN</strong><br />
<strong>Pelan</strong> <strong>Strategik</strong> pg1-82.indd 25 6/21/11 10:21 AM<br />
25<br />
PELAN STRATEGIK <strong>INTAN</strong> > <strong>2011</strong> - <strong>2015</strong>
PELAN STRATEGIK <strong>INTAN</strong> > <strong>2011</strong> - <strong>2015</strong><br />
26<br />
JADUAL PELAKSANAAN<br />
Fasilitator Kompeten<br />
teras strategik2<br />
<strong>2015</strong><br />
2014<br />
2013<br />
2012<br />
<strong>2011</strong><br />
PROGRAM-PROGRAM<br />
STRATEGI 1 PENYEDIAAN PELAN INDUK LATIHAN<br />
Pelaksanaan<br />
Pelaksanaan<br />
Pelaksanaan<br />
Pelaksanaan<br />
Membangunkan<br />
PILUFI<br />
i. Membangunkan dan<br />
melaksanakan <strong>Pelan</strong><br />
Induk Latihan untuk<br />
Fasilitator <strong>INTAN</strong><br />
(PILUFI)<br />
STRATEGI 2 PENGURUSAN BAKAT FASILITATOR <strong>INTAN</strong><br />
Pelaksanaan<br />
Pelaksanaan<br />
Pelaksanaan<br />
Pelaksanaan<br />
Menyediakan dan<br />
mengemukakan<br />
cadangan penstrukturan<br />
semula jawatan<br />
i. Penstrukturan semula<br />
dan pewujudan baharu<br />
jawatan anjal<br />
Pelaksanaan<br />
Pelaksanaan<br />
Pelaksanaan<br />
Pelaksanaan<br />
Menyediakan dan<br />
mengemukakan<br />
cadangan terma<br />
(provision)<br />
ii. Mewujudkan terma<br />
(provision) untuk<br />
membolehkan<br />
perolehan khidmat<br />
mantan Fasilitator<br />
<strong>INTAN</strong><br />
STRATEGI 3 PEMBANGUNAN KOMPETENSI FASILITATOR <strong>INTAN</strong><br />
Berterusan<br />
Berterusan<br />
Berterusan<br />
Berterusan<br />
Mengenal pasti<br />
dan mewujudkan<br />
kerjasama dengan<br />
lapan (8) institusi<br />
luar sehingga berakhir<br />
<strong>2015</strong><br />
i. Program sangkutan<br />
(penempatan)<br />
melalui kerjasama<br />
dengan institusi<br />
latihan lain<br />
<strong>Pelan</strong> <strong>Strategik</strong> pg1-82.indd 26 6/21/11 10:21 AM
Melaksanakan program<br />
sangkutan bagi<br />
lapan (8) orang<br />
fasilitator sehingga<br />
berakhir <strong>2015</strong><br />
Berterusan<br />
Berterusan<br />
Berterusan<br />
Berterusan<br />
Empat (4) orang<br />
fasilitator menghadiri<br />
kursus setiap tahun<br />
ii. Menghadiri kursus<br />
di institusi tersohor<br />
Pelaksanaan<br />
Pelaksanaan<br />
Pelaksanaan<br />
Pelaksanaan<br />
Fasilitator memberikan<br />
latihan berdasarkan<br />
matriks bidang<br />
kepakaran<br />
iii. Pendedahan<br />
lebih luas untuk<br />
fasilitator<br />
Pelaksanaan dan<br />
penambahbaikan<br />
Pelaksanaan dan<br />
penambahbaikan<br />
Pelaksanaan dan<br />
penambahbaikan<br />
Pelaksanaan dan<br />
penambahbaikan<br />
Pemantauan dan<br />
akreditasi pembangunan<br />
profesional fasilitator<br />
iv. Pelaksanaan penuh<br />
program I-CPD<br />
Berterusan<br />
Berterusan<br />
Berterusan<br />
Berterusan<br />
Dua (2) sesi bagi setiap<br />
pusat dan kampus<br />
v. Mengendalikan<br />
Program Perkongsian<br />
Ilmu<br />
STRATEGI 4 PEMBANGUNAN MAKLUMAT DAN PENGETAHUAN FASILITATOR <strong>INTAN</strong><br />
Berterusan<br />
Berterusan<br />
Berterusan<br />
Berterusan<br />
Sesi pendedahan/<br />
taklimat/dialog untuk<br />
dikendalikan setiap<br />
triwulan (tiga<br />
bulan sekali)<br />
i. Mengendalikan<br />
sesi perkongsian<br />
ilmu untuk<br />
menyebarluaskan<br />
garis panduan,<br />
pendekatan dan<br />
teknologi baharu<br />
<strong>Pelan</strong> <strong>Strategik</strong> pg1-82.indd 27 6/21/11 10:21 AM<br />
27<br />
PELAN STRATEGIK <strong>INTAN</strong> > <strong>2011</strong> - <strong>2015</strong>
PELAN STRATEGIK <strong>INTAN</strong> > <strong>2011</strong> - <strong>2015</strong><br />
28<br />
JADUAL PELAKSANAAN<br />
Infrastruktur Berkualiti<br />
teras strategik3<br />
<strong>2015</strong><br />
2014<br />
2013<br />
2012<br />
<strong>2011</strong><br />
PROGRAM-PROGRAM<br />
STRATEGI 1 PENYEDIAAN KEMUDAHAN LATIHAN TERKINI<br />
Pelaksanaan PRTPI<br />
(100% sasaran tercapai)<br />
Pelaksanaan PRTPI<br />
(80% sasaran tercapai)<br />
Pelaksanaan PRTPI<br />
(70% sasaran tercapai)<br />
Pelaksanaan PRTPI<br />
(50% sasaran tercapai)<br />
Penyediaan <strong>Pelan</strong><br />
Rangka Tindakan<br />
Penaiktarafan<br />
Infrastruktur (PRTPI),<br />
meliputi aspek-aspek<br />
berikut:<br />
i. Menaiktarafkan<br />
kemudahan<br />
• Membina gelanggang<br />
sukan pelbagai guna<br />
• Memperluas<br />
kemudahan internet<br />
dan jaringan ke seluruh<br />
kampus wilayah<br />
• Menaik taraf dewan<br />
teater (theater hall)<br />
• Menaik taraf dewan<br />
makan untuk<br />
menampung lebih<br />
ramai peserta<br />
• Menaik taraf Litar<br />
Cergas dengan lebih<br />
banyak pos<br />
kecergasan (�tness<br />
park/checkpoint)<br />
<strong>Pelan</strong> <strong>Strategik</strong> pg1-82.indd 28 6/21/11 10:22 AM
Pelaksanaan dan<br />
pemantauan<br />
Pelaksanaan dan<br />
pemantauan<br />
Kajian semula<br />
keberkesanan<br />
penyelenggaraan<br />
selaras dengan<br />
PRTPI<br />
Pelaksanaan dan<br />
pemantauan<br />
Jadual<br />
penyelenggaraan bagi:<br />
ii. Program<br />
penyelenggaraan<br />
berstruktur dan<br />
berjadual<br />
• Bilik kuliah<br />
• Asrama<br />
• Kemudahan ICT<br />
• Surau<br />
• Landskap<br />
• Alat pandang dengar<br />
• Kemudahan sukan<br />
• Tandas<br />
Lebih daripada 90%<br />
tindakbalas ke atas<br />
aduan menepati masa<br />
Penyediaan Laporan<br />
Penyelenggaraan<br />
dua (2) kali setahun<br />
Penyediaan dokumen<br />
Standard Operating<br />
Procedure<br />
<strong>Pelan</strong> <strong>Strategik</strong> pg1-82.indd 29 6/21/11 10:22 AM<br />
29<br />
PELAN STRATEGIK <strong>INTAN</strong> > <strong>2011</strong> - <strong>2015</strong>
PELAN STRATEGIK <strong>INTAN</strong> > <strong>2011</strong> - <strong>2015</strong><br />
30<br />
JADUAL PELAKSANAAN<br />
Infrastruktur Berkualiti<br />
teras strategik3<br />
<strong>2015</strong><br />
2014<br />
2013<br />
2012<br />
<strong>2011</strong><br />
PROGRAM-PROGRAM<br />
STRATEGI 2 PENYEDIAAN PERALATAN, KEMUDAHAN PEJABAT DAN RUANG KERJA YANG LENGKAP DAN TERKINI UNTUK WARGA KERJA<br />
Pelaksanaan PRTPKRP<br />
(100% sasaran tercapai)<br />
Pelaksanaan PRTPKRP<br />
(80% sasaran tercapai)<br />
Pelaksanaan PRTPKRP<br />
(70% sasaran tercapai)<br />
Pelaksanaan PRTPKRP<br />
(50% sasaran tercapai)<br />
Satu <strong>Pelan</strong> Rangka<br />
Tindakan Pengurusan<br />
Kemudahan dan Ruang<br />
Pejabat (PRTPKRP)<br />
disediakan<br />
i. Penyemakan<br />
peralatan dan<br />
kemudahan<br />
semasa<br />
Pelaksanaan<br />
Pelaksanaan<br />
Pelaksanaan<br />
Pelaksanaan<br />
Pelaksanaan sistem<br />
pengurusan aset dan stor<br />
ii. Penambahbaikan<br />
kemudahan secara<br />
berterusan<br />
Latihan berjadual bagi<br />
pengguna sistem<br />
Perancangan<br />
pelaksanaan 5S<br />
STRATEGI 3 MEMBANGUNKAN SISTEM PENGURUSAN KAMPUS BERSEPADU<br />
Pelaksanaan<br />
Penyerahan sistem<br />
dan pelaksanaan<br />
Mengendalikan ujian:<br />
• Ujian sistem<br />
• Ujian pengguna<br />
Mereka bentuk<br />
sistem bersepadu<br />
yang baru<br />
Kajian semula<br />
sistem sedia ada:<br />
i. Pembangunan<br />
sistem bersepadu<br />
untuk pengurusan<br />
kampus<br />
Mengendalikan latihan<br />
pengguna<br />
Membangunkan<br />
sistem bersepadu<br />
yang baru<br />
• Sistem Pengurusan<br />
Maklumat Latihan<br />
<strong>INTAN</strong> (ITIMS)<br />
<strong>Pelan</strong> <strong>Strategik</strong> pg1-82.indd 30 6/21/11 10:22 AM
• Sistem Penempahan<br />
<strong>INTAN</strong> (SPI)<br />
• Sistem Pengurusan<br />
Asrama (SPA)<br />
• Integrasi<br />
ITIMS-HRMIS<br />
• Lain-lain (I-CPD, Sistem<br />
Aduan dan lain-lain)<br />
Penyediaan dokumen<br />
spesi�kasi keperluan<br />
pengguna<br />
Mengenal pasti dan<br />
memperoleh keperluan<br />
infrastruktur ICT<br />
(jaringan, keselamatan,<br />
perkakasan dan<br />
perisian)<br />
Pelaksanaan Pelaksanaan Pelaksanaan<br />
Melaksanakan latihan<br />
bagi pasukan<br />
pembangunan sistem:<br />
• Business intelligence<br />
• Kaedah pelaporan<br />
dan analisis<br />
Melaksanakan latihan<br />
bagi pasukan<br />
pembangunan sistem<br />
• Alat Pengkodan<br />
(Authoring Tools)<br />
• Alat Pembangunan<br />
(Development Tools)<br />
• Reka bentuk<br />
pangkalan data<br />
• Pengurusan<br />
projek ICT<br />
ii. Latihan warga kerja<br />
untuk pembangunan<br />
sistem<br />
<strong>Pelan</strong> <strong>Strategik</strong> pg1-82.indd 31 6/21/11 10:23 AM<br />
31<br />
PELAN STRATEGIK <strong>INTAN</strong> > <strong>2011</strong> - <strong>2015</strong>
PELAN STRATEGIK <strong>INTAN</strong> > <strong>2011</strong> - <strong>2015</strong><br />
32<br />
JADUAL PELAKSANAAN<br />
Pengurusan Berkesan Terhadap Kepakaran Berasaskan Pengalaman<br />
teras strategik4<br />
<strong>2015</strong><br />
2014<br />
2013<br />
2012<br />
<strong>2011</strong><br />
PROGRAM-PROGRAM<br />
STRATEGI 1 PANGKALAN DATA PAKAR BERPENGALAMAN<br />
Berterusan<br />
Berterusan<br />
Berterusan<br />
Semakan semula dan<br />
kemaskini data PDP<br />
Mengenal pasti dan<br />
melantik pakar-pakar<br />
terkemuka<br />
i. Mewujudkan<br />
Pangkalan Data<br />
Pakar (PDP)<br />
STRATEGI 2 MENYEDIAKAN INSENTIF<br />
Pelaksanaan<br />
Pelaksanaan<br />
Pelaksanaan<br />
Pelaksanaan<br />
Menyediakan dan<br />
mengemukakan<br />
cadangan<br />
i. Memperakukan kadar<br />
elaun berdasarkan<br />
pengalaman,<br />
kelayakan dan gred<br />
Pelaksanaan<br />
Pelaksanaan<br />
Kajian semula<br />
kriteria pensijilan<br />
dan pelaksanaan<br />
Pelaksanaan<br />
Menetapkan kriteria<br />
pensijilan<br />
ii. Membangunkan<br />
sistem pensijilan<br />
kepakaran<br />
<strong>Pelan</strong> <strong>Strategik</strong> pg1-82.indd 32 6/21/11 10:23 AM
Halaman ini sengaja dikosongkan<br />
<strong>Pelan</strong> <strong>Strategik</strong> pg1-82.indd 33 6/21/11 10:23 AM<br />
33<br />
PELAN STRATEGIK <strong>INTAN</strong> > <strong>2011</strong> - <strong>2015</strong>
PELAN STRATEGIK <strong>INTAN</strong> > <strong>2011</strong> - <strong>2015</strong><br />
34<br />
JADUAL PELAKSANAAN<br />
Khidmat Nasihat dan Konsultasi yang Cemerlang<br />
teras strategik5<br />
<strong>2015</strong><br />
2014<br />
2013<br />
2012<br />
<strong>2011</strong><br />
PROGRAM-PROGRAM<br />
STRATEGI 1 MENINGKATKAN PENGETAHUAN DAN KEMAHIRAN KONSULTAN<br />
Kajian semula dan<br />
pelaksanaan<br />
Pelaksanaan<br />
Kajian semula dan<br />
pelaksanaan<br />
Pelaksanaan PPP<br />
dengan tumpuan<br />
kepada penyelidikan,<br />
pendedahan dan<br />
pembentangan kertas<br />
Mengenal pasti<br />
keperluan-keperluan<br />
kemahiran dan<br />
pengetahuan<br />
i. Membangunkan <strong>Pelan</strong><br />
Pelapis Pakar (PPP)<br />
Menyediakan garis<br />
panduan pelan pelapis<br />
pakar<br />
STRATEGI 2 MENGGALAKKAN KHIDMAT NASIHAT DAN KONSULTASI YANG BERKUALITI<br />
Pelaksanaan dan<br />
kajian semula<br />
Pelaksanaan<br />
Pelaksanaan dan<br />
kajian semula<br />
Pelaksanaan UBIS<br />
Menentukan struktur,<br />
fungsi dan<br />
tanggungjawab UBIS<br />
i. Menubuhkan dan<br />
mengendalikan<br />
Unit Bisnes <strong>INTAN</strong><br />
(UBIS)<br />
Menyediakan program<br />
dan aktiviti UBIS<br />
UBIS mengenal pasti<br />
penawaran<br />
bidang-bidang<br />
khidmat nasihat dan<br />
konsultasi<br />
<strong>Pelan</strong> <strong>Strategik</strong> pg1-82.indd 34 6/21/11 10:23 AM
Pemasaran dan<br />
peluasan skop khidmat<br />
nasihat dan konsultasi<br />
Pelaksanaan Pemasaran dan<br />
peluasan skop khidmat<br />
nasihat dan konsultasi<br />
Menyertai jerayawara<br />
(roadshows),<br />
pameran dan lawatan<br />
Menyediakan strategi<br />
pemasaran dan<br />
merangka pelan<br />
perkhidmatan<br />
ii. Memasarkan khidmat<br />
nasihat dan<br />
konsultasi<br />
Laporan Pelaksanaan<br />
Khidmat Nasihat dan<br />
Konsultasi<br />
Mengenal pasti<br />
keperluan untuk<br />
mengadakan<br />
perjanjian<br />
persefahaman dengan<br />
agensi tertentu<br />
Memulakan sesi<br />
konsultasi dengan<br />
pelbagai agensi<br />
Pemasaran<br />
perkhidmatan khidmat<br />
nasihat dan konsultasi<br />
Pembentukan<br />
Jawatankuasa<br />
Perhubungan antara<br />
<strong>INTAN</strong> dan<br />
agensi-agensi<br />
<strong>Pelan</strong> <strong>Strategik</strong> pg1-82.indd 35 6/21/11 10:23 AM<br />
35<br />
PELAN STRATEGIK <strong>INTAN</strong> > <strong>2011</strong> - <strong>2015</strong>
PELAN STRATEGIK <strong>INTAN</strong> > <strong>2011</strong> - <strong>2015</strong><br />
36<br />
Pemupukan Budaya Penyelidikan<br />
JADUAL PELAKSANAAN<br />
teras strategik6<br />
<strong>2015</strong><br />
2014<br />
2013<br />
2012<br />
<strong>2011</strong><br />
PROGRAM-PROGRAM<br />
STRATEGI 1 MEMPERTINGKATKAN PENGETAHUAN DALAM PENYELIDIKAN<br />
Berterusan<br />
Berterusan<br />
Berterusan<br />
Memberi latihan<br />
kepada fasilitator<br />
baru (dalam TOT)<br />
Memberi latihan<br />
kepada fasilitator<br />
i. Melaksanakan<br />
kursus-kursus dalam<br />
bidang penyelidikan<br />
Berterusan<br />
Berterusan<br />
Berterusan<br />
Mengkaji semula<br />
langganan (mengekal<br />
atau melanggan<br />
jurnal lain<br />
berdasar keperluan)<br />
Mengenal pasti jurnal<br />
dalam talian yang<br />
berkaitan<br />
ii. Meningkatkan<br />
kemudahan<br />
perpustakaan<br />
<strong>INTAN</strong><br />
Melanggan<br />
sekurang-kurangnya<br />
satu (1) judul jurnal<br />
STRATEGI 2 PENGIKTIRAFAN TERHADAP KERJA-KERJA PENYELIDIKAN<br />
Berterusan<br />
Berterusan<br />
Berterusan<br />
Berterusan<br />
10% daripada<br />
fasilitator<br />
membentangkan<br />
kajian<br />
i. Menggalakkan<br />
pembentangan kajian<br />
di seminar-seminar<br />
dalam dan luar negara<br />
Pelaksanaan<br />
Pelaksanaan<br />
Pelaksanaan<br />
Pelaksanaan<br />
Pelaksanaan<br />
ii. Mengambilkira<br />
sumbangan<br />
penyelidikan sebagai<br />
salah satu kriteria<br />
untuk tujuan LNPT,<br />
kenaikan pangkat dan<br />
pemberian anugerah<br />
<strong>Pelan</strong> <strong>Strategik</strong> pg1-82.indd 36 6/21/11 10:24 AM
pemberian anugerah<br />
STRATEGI 3 MEMPERTINGKATKAN PENYERTAAN AKTIF DALAM PENYELIDIKAN<br />
Berterusan<br />
Berterusan<br />
Berterusan<br />
Berterusan<br />
Mengadakan enam (6)<br />
kali mesyuarat<br />
i. Mengendalikan<br />
Mesyuarat<br />
Jawatankuasa<br />
Teknikal Kajian <strong>INTAN</strong><br />
Berterusan<br />
Berterusan<br />
Berterusan<br />
Berterusan<br />
Mengadakan<br />
sekurang-kurangnya<br />
satu (1) seminar/forum<br />
ii. Mengadakan<br />
seminar/forum<br />
mengenai<br />
kajian<br />
Berterusan<br />
Berterusan<br />
Berterusan<br />
Berterusan<br />
Mengadakan<br />
sekurang-kurangnya<br />
satu (1) projek secara<br />
bersama<br />
iii. Menjalankan projek<br />
penyelidikan secara<br />
bersama dengan<br />
agensi-agensi lain<br />
Berterusan<br />
Berterusan<br />
Berterusan<br />
Melaksanakan<br />
sekurang-kurangnya<br />
satu (1) kursus<br />
<strong>Pelan</strong> <strong>Strategik</strong> pg1-82.indd 37 6/21/11 10:24 AM<br />
Berterusan<br />
iv. Melaksanakan kursus<br />
kemahiran penulisan<br />
37<br />
PELAN STRATEGIK <strong>INTAN</strong> > <strong>2011</strong> - <strong>2015</strong>
PELAN STRATEGIK <strong>INTAN</strong> > <strong>2011</strong> - <strong>2015</strong><br />
38<br />
Jaringan Kerjasama dan Perkongsian <strong>Strategik</strong><br />
JADUAL PELAKSANAAN<br />
teras strategik7<br />
<strong>2015</strong><br />
2014<br />
2013<br />
2012<br />
<strong>2011</strong><br />
PROGRAM-PROGRAM<br />
STRATEGI 1 MENGADAKAN/MENINGKATKAN KERJASAMA DENGAN ORGANISASI DAN INSTITUSI TERSOHOR<br />
Berterusan<br />
Berterusan<br />
Melaksanakan dua (2)<br />
program pertukaran<br />
melibatkan empat (4)<br />
orang pegawai<br />
Berterusan<br />
Melaksanakan satu (1)<br />
program pertukaran<br />
melibatkan dua (2)<br />
orang pegawai<br />
i. Program-program<br />
pertukaran pegawai<br />
Berterusan<br />
Berterusan<br />
Berterusan<br />
Berterusan<br />
Menganjurkan<br />
sepuluh (10) program<br />
ii. Program/<br />
Persidangan/<br />
Forum Bersama<br />
<strong>Pelan</strong> <strong>Strategik</strong> pg1-82.indd 38 6/21/11 10:24 AM
Halaman ini sengaja dikosongkan<br />
<strong>Pelan</strong> <strong>Strategik</strong> pg1-82.indd 39 6/21/11 10:24 AM<br />
39<br />
PELAN STRATEGIK <strong>INTAN</strong> > <strong>2011</strong> - <strong>2015</strong>
40<br />
<strong>Pelan</strong> <strong>Strategik</strong> pg1-82.indd 40 6/21/11 10:24 AM
NATIONAL INSTITUTE OF PUBLIC ADMINISTRATION<br />
<strong>Pelan</strong> <strong>Strategik</strong> pg1-82.indd 41 6/21/11 10:24 AM<br />
41
42<br />
<strong>Pelan</strong> <strong>Strategik</strong> pg1-82.indd 42 6/21/11 10:24 AM
<strong>Pelan</strong> <strong>Strategik</strong> pg1-82.indd 43 6/21/11 10:24 AM<br />
43
<strong>INTAN</strong> STRATEGIC PLAN > <strong>2011</strong> - <strong>2015</strong><br />
44<br />
contents<br />
46 Preface<br />
47 Foreword<br />
48 <strong>INTAN</strong>’s Milestones<br />
49 Organisational Structure<br />
50 Strategic Plan<br />
• Vision and Mission<br />
• Philosophy<br />
• Role<br />
• Commitment<br />
• Shared Values<br />
52 Strategic Thrusts’ Objectives<br />
STRATEGIC THRUSTS<br />
56 Strategic Thrust 1 : Quality Learning Programmes<br />
58 Strategic Thrust 2 : Competent Facilitrainers<br />
60 Strategic Thrust 3 : Quality Infrastructure<br />
61 Strategic Thrust 4 : Effective Management of<br />
Practitioner-Based Expertise<br />
62 Strategic Thrust 5 : Outstanding Consultancy<br />
and Advisory Services<br />
63 Strategic Thrust 6 : Well-Nurtured Research Culture<br />
64 Strategic Thrust 7 : Strategic Partnerships and Networking<br />
IMPLEMENTATION SCHEDULE<br />
66 Strategic Thrust 1 : Quality Learning Programmes<br />
68 Strategic Thrust 2 : Competent Facilitrainers<br />
70 Strategic Thrust 3 : Quality Infrastructure<br />
74 Strategic Thrust 4 : Effective Management of<br />
Practitioner-Based Expertise<br />
76 Strategic Thrust 5 : Outstanding Consultancy<br />
and Advisory Services<br />
78 Strategic Thrust 6 : Well-Nurtured Research Culture<br />
80 Strategic Thrust 7 : Strategic Partnerships and Networking<br />
<strong>Pelan</strong> <strong>Strategik</strong> pg1-82.indd 44 6/21/11 10:25 AM
<strong>Pelan</strong> <strong>Strategik</strong> pg1-82.indd 45 6/21/11 10:25 AM<br />
45<br />
<strong>INTAN</strong> STRATEGIC PLAN > <strong>2011</strong> - <strong>2015</strong>
<strong>INTAN</strong> STRATEGIC PLAN > <strong>2011</strong> - <strong>2015</strong><br />
46<br />
preface | Director General of<br />
Public Service Malaysia<br />
In line with the implementation of the Government’s agenda such as the<br />
1Malaysia People First Performance Now, the Government Transformation Plan, the<br />
New Economic Model and the Tenth Malaysia Plan, the priority given by the Public<br />
Service Department is towards the development of its human capital.<br />
As a leading public service training institution, the role of the National Institute of<br />
Public Administration (<strong>INTAN</strong>) is critical not only to develop knowledgeable and<br />
high-performance workers but also to enable them to perform their task with<br />
professionalism, integrity and subsequently to fulfill the expectations of the people<br />
in the delivery of services. It is thus, important that <strong>INTAN</strong> provides long term strategic<br />
planning to ensure it can continue to take on that role effectively.<br />
Hence, the <strong>INTAN</strong> Strategic Plan (<strong>2011</strong>-<strong>2015</strong>) is formulated to give direction towards<br />
becoming a premier public sector learning institution in addition to driving the<br />
institution to provide quality learning for the public sector to develop its human<br />
capital.<br />
I hope that all the goals and strategic thrusts outlined in this blueprint will be<br />
implemented and provide a significant impact to both the Public Service Department<br />
and <strong>INTAN</strong> in ensuring the success of the national transformation agenda. It is also<br />
hoped that the implementation of this document will strengthen the position of<br />
<strong>INTAN</strong> as the premier learning institution in facing an increasingly challenging global<br />
environment.<br />
DATO’ SRI ABU BAKAR BIN HAJI ABDULLAH<br />
Director General of Public Service Malaysia<br />
<strong>Pelan</strong> <strong>Strategik</strong> pg1-82.indd 46 6/21/11 10:25 AM
Since its inception, the National Institute of Public Administration<br />
(<strong>INTAN</strong>) has taken on the role as the primary training institution of the public service<br />
in producing high performance public sector workforce. Changes in time and<br />
environment have caused <strong>INTAN</strong> to review its strengths and weaknesses, to adjust its<br />
strategies and establish a new action plan to be in line with the needs of stakeholders<br />
and to realise the national transformation agenda.<br />
To accomplish this, there are no short cuts and easy formula for <strong>INTAN</strong> to remain<br />
relevant and competitive in the global arena, but to enhance its roles and reengineer<br />
its approaches. To ensure its excellence as the premier institution of learning in<br />
building competent human resource in the public service, <strong>INTAN</strong> has prepared a<br />
five years strategic plan (<strong>2011</strong>-<strong>2015</strong>) to guide the way towards achieving its vision,<br />
fulfilling its mission and implementing the strategy.<br />
The <strong>INTAN</strong> Strategic Plan is designed to realise the philosophy of the Public Service<br />
Department as a leader in transforming the public sector. It plans to produce civil<br />
servants who are competent, professional and ethical as well as officers who are swift<br />
torespondtomeettheneedsofthepeople.Hence,thisstrategicplanfocusesonseven<br />
thrusts and each thrust is clarified and supported strategically through programmes,<br />
activities, objectives, time duration, responsible parties and performance indicators<br />
that translate into desired output.<br />
I hope that this strategic plan can be accomplished with a strong esprit de corps<br />
of <strong>INTAN</strong>’s personnel and can inspire us all in making <strong>INTAN</strong> a premier learning<br />
institution.<br />
DR. AMINUDDIN BIN HASSIM<br />
Director of <strong>INTAN</strong><br />
INSTITUT TADBIRAN AWAM NEGARA<br />
foreword | Director<br />
National Institute of<br />
Public Administration (<strong>INTAN</strong>)<br />
<strong>Pelan</strong> <strong>Strategik</strong> pg1-82.indd 47 6/21/11 10:25 AM<br />
47<br />
<strong>INTAN</strong> STRATEGIC PLAN > <strong>2011</strong> - <strong>2015</strong>
<strong>INTAN</strong> STRATEGIC PLAN > <strong>2011</strong> - <strong>2015</strong><br />
48<br />
<strong>INTAN</strong>’s milestones<br />
2006-2010<br />
<strong>INTAN</strong> Strategic Plan<br />
9 April 2002<br />
<strong>INTAN</strong> Sabah<br />
Campus<br />
22 October 1984<br />
<strong>INTAN</strong> Main Campus<br />
Bukit Kiara<br />
18 April 1984<br />
Southern Regional Campus (IKWAS)<br />
1 September 1972<br />
<strong>INTAN</strong>, Jalan Elmu<br />
Training Centres in<br />
Kuala Terengganu & Kuantan<br />
Training Centre<br />
in Melaka<br />
<strong>2015</strong><br />
2014<br />
2013<br />
2012<br />
<strong>2011</strong><br />
2010<br />
2009<br />
2008<br />
2007<br />
2006<br />
2005<br />
2004<br />
2003<br />
2002<br />
2001<br />
2000<br />
1999<br />
1998<br />
1997<br />
1996<br />
1995<br />
1994<br />
1993<br />
1992<br />
1991<br />
1990<br />
1989<br />
1988<br />
1987<br />
1986<br />
1985<br />
1984<br />
1983<br />
1982<br />
1981<br />
1980<br />
1979<br />
1978<br />
1977<br />
1976<br />
1975<br />
1974<br />
1973<br />
1972<br />
1971<br />
1970<br />
1969<br />
1968<br />
1967<br />
1966<br />
1965<br />
1964<br />
1963<br />
1962<br />
1961<br />
1960<br />
1959<br />
1958<br />
1957<br />
1956<br />
1955<br />
1954<br />
<strong>2011</strong>-<strong>2015</strong><br />
<strong>INTAN</strong> Strategic Plan<br />
26 March 1999<br />
<strong>INTAN</strong> Sarawak<br />
Campus<br />
27 August 1983<br />
Eastern Regional Campus (INTIM)<br />
21 July 1983<br />
Northern Regional Campus (INTURA)<br />
26 January 1973<br />
First Basic Training Course, PTD<br />
1 June 1971<br />
Diploma in Public Administration,<br />
Malay Civil Service (MCS)<br />
1963 - 1972<br />
Government O�cers Training Centre,<br />
Petaling Jaya<br />
1959 - 1963<br />
Sta� Training Centre, Port Dickson<br />
Training Centres in<br />
Taiping & Kota Bharu<br />
Training Centres in Penang,<br />
Johor Bahru & Seremban<br />
<strong>Pelan</strong> <strong>Strategik</strong> pg1-82.indd 48 6/21/11 10:25 AM
organisational structure<br />
DIRECTOR OF <strong>INTAN</strong><br />
Deputy Director<br />
Research and Consultancy<br />
Centre<br />
Deputy Director<br />
ICT Centre (IMATEC)<br />
Deputy Director<br />
Policy Studies Centre<br />
Deputy Director<br />
Leadership and<br />
Management Centre<br />
Registrar’s<br />
O�ce<br />
Corporate Unit<br />
Research and Case<br />
Studies Programme<br />
ICT Management<br />
Training Programme<br />
Economic and Business<br />
Management Programme<br />
Leadership Excellence<br />
Programme<br />
International Collaboration<br />
Unit<br />
Consultancy and<br />
Training Development<br />
Programme<br />
Application Services<br />
Programme<br />
Agro-based Management<br />
Programme<br />
Professional Development<br />
Programme<br />
<strong>Pelan</strong> <strong>Strategik</strong> pg1-82.indd 49 6/21/11 10:25 AM<br />
Event Management<br />
Secretariat<br />
Language Programme<br />
INTENGAH<br />
ICT Technology<br />
Management Programme<br />
Urbanisation and<br />
Environmental<br />
Management Programme<br />
Leadership Integration<br />
Programme<br />
IKWAS<br />
Advanced Studies and<br />
Quantitative Programme<br />
E-Learning Programme<br />
Public Policy Studies<br />
Programme<br />
Strategic Management and<br />
Negotiation Programme<br />
INTURA<br />
Library<br />
ICT Expertise Development<br />
Programme<br />
Project Management<br />
Programme<br />
Administration Unit<br />
INTIM<br />
Publication Programme<br />
Administration Unit<br />
<strong>INTAN</strong> SARAWAK<br />
Executive Finance<br />
Programme<br />
<strong>INTAN</strong> SABAH<br />
Administration Unit<br />
Administration Unit<br />
49<br />
<strong>INTAN</strong> STRATEGIC PLAN > <strong>2011</strong> - <strong>2015</strong>
<strong>INTAN</strong> STRATEGIC PLAN > <strong>2011</strong> - <strong>2015</strong><br />
50<br />
strategic plan<br />
vision<br />
• To be a premier public sector<br />
learning institution<br />
mission<br />
• To develop a competent public sector<br />
workforce through quality learning<br />
philosophy<br />
Developing the knowledge, competency, positive values and attitude among public officials<br />
to ensure their capabilities in providing efficient service for the effective implementation<br />
of government policies and the national agenda.<br />
role<br />
• To carry out training that is focused on developing attitude, strengthening of skills and<br />
empowering the knowledge of public servants; and<br />
• To carry out research, consultancy and publication activities to equip public servants with<br />
skills, ability and constructive thinking.<br />
commitment<br />
• To create public servants who are dynamic, progressive, competitive and entrepreneurial<br />
(creative and innovative) to execute their duties efficiently;<br />
• To assist in the successful implementation of programmes, policies and the national agenda;<br />
and<br />
• To spearhead the public sector’s learning.<br />
<strong>Pelan</strong> <strong>Strategik</strong> pg1-82.indd 50 6/21/11 10:25 AM
strategic plan<br />
shared values<br />
PEOPLE-CENTRIC | Providing service to public servants with full commitment and politeness,<br />
regardless of their rank, position and service. Relations with them should be more than that of<br />
mere clientele and be strengthened by the bonds of friendship and family ties.<br />
INTEGRITY | Providing service with full responsibility and honesty to complete a task as best<br />
possible to produce output that is based on excellent work ethics and trustworthy behaviour.<br />
PROFESSIONALISM | Working with full commitment by utilising competency and specific<br />
expertise when executing a solution for each problem and suggesting improvements in the<br />
work process towards provision of service exceeding expectations.<br />
CREATIVE AND INNOVATIVE | In addition to quickly adapting to current challenges and<br />
finding best solutions using creative and innovative efforts, to be constantly sensitive of and<br />
attentive to the needs of stakeholders and the requirements of public servants.<br />
ESPRIT DE CORPS | Applying energy, knowledge,<br />
expertise and experience through strong esprit<br />
de corps to achieve the organisation’s vision<br />
and mission.<br />
CONTINUOUS LEARNING | Striving<br />
consistently and strategically “to learn,<br />
unlearn and relearn” to increase<br />
competency and expertise<br />
towards producing solutions<br />
a n d i m p r o v e m e n t s t o<br />
achieve outcomes that are<br />
optimum, accurate and<br />
effective.<br />
People-centric<br />
Integrity<br />
Professionalism<br />
Creative & Innovative<br />
Esprit de Corps<br />
Continuous Learning<br />
<strong>Pelan</strong> <strong>Strategik</strong> pg1-82.indd 51 6/21/11 10:25 AM<br />
51 51<br />
<strong>INTAN</strong> STRATEGIC PLAN > <strong>2011</strong> - <strong>2015</strong>
<strong>INTAN</strong> STRATEGIC PLAN > <strong>2011</strong> - <strong>2015</strong><br />
52<br />
strategic thrusts<br />
THRUST 1<br />
Quality<br />
Learning<br />
Programmes<br />
THRUST 2<br />
Competent<br />
Facilitrainers<br />
THRUST 3<br />
Quality<br />
Infrastructure<br />
strategic thrusts’ objectives<br />
THRUST 1 To strengthen <strong>INTAN</strong>’s stature as the preferred learning<br />
institution to meet stakeholders’ expectations.<br />
THRUST 2 To develop competent facilitrainers.<br />
THRUST 3 To continuously upgrade and maintain <strong>INTAN</strong>’s<br />
infrastructure.<br />
THRUST 4 To establish and enhance management of expertise.<br />
<strong>Pelan</strong> <strong>Strategik</strong> pg1-82.indd 52 6/21/11 10:25 AM
THRUST 4<br />
E�ective<br />
Management of<br />
Practitioner-Based<br />
Expertise<br />
THRUST 5<br />
Outstanding<br />
Consultancy and<br />
Advisory Services<br />
<strong>2011</strong>-<strong>2015</strong><br />
THRUST 6<br />
Well-Nurtured<br />
Research Culture<br />
THRUST 7<br />
THRUST 5 To develop and strengthen expertise of consultants.<br />
THRUST 6 To instill a research culture.<br />
THRUST 7 To foster and expand strategic alliances, partnerships<br />
and networking.<br />
Strategic<br />
Partnerships and<br />
Networking<br />
<strong>Pelan</strong> <strong>Strategik</strong> pg1-82.indd 53 6/21/11 10:25 AM<br />
53<br />
<strong>INTAN</strong> STRATEGIC PLAN > <strong>2011</strong> - <strong>2015</strong>
<strong>INTAN</strong> STRATEGIC PLAN > <strong>2011</strong> - <strong>2015</strong><br />
54<br />
<strong>Pelan</strong> <strong>Strategik</strong> pg1-82.indd 54 6/21/11 10:26 AM
strategic<br />
thrusts<br />
<strong>Pelan</strong> <strong>Strategik</strong> pg1-82.indd 55 6/21/11 10:26 AM<br />
55
<strong>INTAN</strong> STRATEGIC PLAN > <strong>2011</strong> - <strong>2015</strong><br />
56<br />
strategic thrust1Quality Learning Programmes<br />
Performance Indicators<br />
Who To Perform<br />
Time/Duration<br />
Target/Objective<br />
Activities/Programmes<br />
Strategy<br />
100% of the ministries<br />
covered by end of <strong>2011</strong><br />
All Programmes and<br />
Campuses<br />
January <strong>2011</strong> –<br />
December <strong>2015</strong><br />
Quality learning packages<br />
to meet clients and<br />
stakeholders’ expectations<br />
i. Develop, review and update<br />
learning packages:<br />
Enhancement of<br />
learning packages<br />
100% of the courses<br />
covered by end of <strong>2015</strong><br />
Business Unit<br />
• Conduct Learning<br />
Needs Analysis (LNA)<br />
Seven (7) CoEs established<br />
Director of <strong>INTAN</strong><br />
(Curriculum<br />
Committee)<br />
• Benchmark and<br />
develop courses with<br />
other relevant<br />
institutions locally and<br />
at international level<br />
• Revisit existing courses<br />
• Incorporate<br />
practitioner-based<br />
course structure in all<br />
courses<br />
• Evaluate delivery of<br />
courses<br />
• Conduct certi�cation<br />
courses in selected<br />
�elds<br />
<strong>Pelan</strong> <strong>Strategik</strong> pg1-82.indd 56 6/21/11 10:26 AM<br />
ii. Establish Centres of<br />
Excellence (CoEs)
This page is intentionally left blank<br />
<strong>Pelan</strong> <strong>Strategik</strong> pg1-82.indd 57 6/21/11 10:26 AM<br />
57<br />
<strong>INTAN</strong> STRATEGIC PLAN > <strong>2011</strong> - <strong>2015</strong>
<strong>INTAN</strong> STRATEGIC PLAN > <strong>2011</strong> - <strong>2015</strong><br />
58<br />
strategic thrust2Competent Facilitrainers<br />
Performance Indicators<br />
Who To Perform<br />
Time/Duration<br />
Target/Objective<br />
Activities/Programmes<br />
Strategy<br />
One master plan completed<br />
All Deputy Directors<br />
January – July <strong>2011</strong><br />
To outline value added<br />
training and courses for<br />
trainers<br />
Develop and implement<br />
Training Master Plan for<br />
facilitrainers<br />
Provision of<br />
training<br />
master plan<br />
100% master plan<br />
targets achieved<br />
All Regional<br />
Directors<br />
August <strong>2011</strong> –<br />
December <strong>2015</strong><br />
To upgrade knowledge<br />
and skills of trainers<br />
Proposal paper presented<br />
to appropriate authorities<br />
Registrar<br />
January – June <strong>2011</strong><br />
To retain expertise<br />
Restructure and create<br />
�exi-posts<br />
Deputy Director<br />
(Policy)<br />
Talent<br />
management<br />
of <strong>INTAN</strong><br />
Facilitrainers<br />
Establish provision/terms for<br />
<strong>INTAN</strong> to acquire services<br />
from ex-facilitrainers<br />
Minimum of eight (8)<br />
facilitrainers to undergo<br />
attachment program<br />
All Deputy Directors<br />
January <strong>2011</strong> –<br />
December <strong>2015</strong><br />
To enhance the competency<br />
of facilitrainers<br />
Registrar<br />
Develop attachment<br />
programmes through<br />
collaboration with other<br />
training institutions<br />
Development of<br />
<strong>INTAN</strong><br />
Facilitrainers’<br />
competencies<br />
Number of courses<br />
attended by facilitrainers<br />
All Regional<br />
Directors<br />
To ensure facilitrainers<br />
keep abreast of current<br />
knowledge<br />
Attend courses at<br />
prestigious institutions<br />
To continuously monitor<br />
facilitrainer’s professional<br />
development<br />
Ensure full implementation<br />
of <strong>INTAN</strong>-Continuous<br />
Professional Development<br />
(I-CPD) Programme<br />
<strong>Pelan</strong> <strong>Strategik</strong> pg1-82.indd 58 6/21/11 10:26 AM
10% of facilitrainers progress<br />
from one competency level<br />
to the next<br />
To create a knowledge bank<br />
Organise Knowledge Sharing<br />
Programmes<br />
Two (2) sessions per year for<br />
each Centre and Campus<br />
To provide a forum for mutual<br />
exchange of ideas and<br />
discussion amongst<br />
intellectuals<br />
Workshops / Forums/<br />
Brie�ngs conducted within<br />
three (3) months of issuance<br />
of relevant circulars and<br />
policies<br />
All Deputy Directors<br />
January <strong>2011</strong> –<br />
December <strong>2015</strong><br />
To update facilitrainers on<br />
latest government policies<br />
and regulations<br />
All Regional<br />
Directors<br />
Conduct knowledge sharing<br />
sessions to disseminate new<br />
guidelines, approaches and<br />
technology<br />
Provision of<br />
facilitrainers with<br />
latest information<br />
and knowledge<br />
Minimum 80% attendance<br />
each year by <strong>INTAN</strong>’s<br />
Facilitrainers<br />
<strong>Pelan</strong> <strong>Strategik</strong> pg1-82.indd 59 6/21/11 10:26 AM<br />
59<br />
<strong>INTAN</strong> STRATEGIC PLAN > <strong>2011</strong> - <strong>2015</strong>
<strong>INTAN</strong> STRATEGIC PLAN > <strong>2011</strong> - <strong>2015</strong><br />
60<br />
Quality Infrastructure<br />
strategic thrust3<br />
Quality Infrastructure<br />
strategic thrust3<br />
Performance Indicators<br />
Who To Perform<br />
Time/Duration<br />
Target/Objective<br />
Activities/Programmes<br />
Strategy<br />
One (1) Infrastructure<br />
Upgrading Blueprint Produced<br />
January –<br />
June <strong>2011</strong><br />
To uplift <strong>INTAN</strong>’s image as<br />
the preferred learning<br />
institution<br />
Upgrade the facilities<br />
Provision of<br />
state- of-the–art<br />
training facilities<br />
Target percentage in the<br />
Infrastructure Upgrading<br />
Blueprint achieved<br />
July <strong>2011</strong> –<br />
December <strong>2015</strong><br />
Registrar<br />
To ensure delivery of quality<br />
learning programmes<br />
Reduction in the percentage<br />
of complaints/breakdowns<br />
All Regional<br />
Directors<br />
To ensure all facilities are<br />
operational<br />
Meeting response time for<br />
dealing with complaints<br />
Establish a structured and<br />
scheduled maintenance<br />
programme<br />
Bi-annual maintenance<br />
reports<br />
One (1) blueprint on o�ce<br />
space and facilities<br />
management produced<br />
Registrar<br />
January –<br />
June <strong>2011</strong><br />
To create a conducive<br />
working environment<br />
for <strong>INTAN</strong>’s personnel<br />
Update inventory of<br />
current facilities and<br />
equipment<br />
Recommended percentage<br />
of o�ce and workstations<br />
completed<br />
All Regional<br />
Directors<br />
January <strong>2011</strong> –<br />
December <strong>2015</strong><br />
To ensure systematic<br />
implementation of<br />
programme<br />
Ensure continuous<br />
improvement of<br />
facilities<br />
Provision of<br />
e�cient o�ce<br />
and workstation<br />
facilities and<br />
equipment for<br />
employees<br />
One (1) system developed<br />
and operational<br />
Deputy Director<br />
(ICT)<br />
January <strong>2011</strong> –<br />
December 2013<br />
100% of system<br />
development team<br />
trained<br />
Deputy Director<br />
(ICT)<br />
January 2012 –<br />
December 2012<br />
To provide e�cient one-stop<br />
integrated campus<br />
management system<br />
To strengthen capabilities<br />
of systems development<br />
personnel<br />
Develop an integrated<br />
system for campus<br />
management<br />
Provide training for<br />
personnel on systems<br />
development<br />
Development of<br />
Integrated<br />
Campus<br />
Management<br />
System<br />
<strong>Pelan</strong> <strong>Strategik</strong> pg1-82.indd 60 6/21/11 10:27 AM
Effective Management of Practitioner-Based Expertise<br />
strategic thrust 4 E�ective Management of Practitioner - Based Expertise<br />
strategic thrust4<br />
Performance Indicators<br />
Who To Perform<br />
Time/Duration<br />
Target/Objective<br />
Activities/Programmes<br />
Strategy<br />
One (1) database created<br />
Deputy Director<br />
(Policy)<br />
January –<br />
December <strong>2011</strong><br />
To provide easy access<br />
to experts<br />
Establish an experts<br />
data-base<br />
Development of<br />
practitioner-based<br />
experts database<br />
Customer Satisfaction<br />
Index<br />
January <strong>2011</strong> –<br />
December <strong>2015</strong><br />
To enhance quality of <strong>INTAN</strong>’s<br />
training programmes<br />
Identify and appoint<br />
eminent experts<br />
One (1) blueprint<br />
established<br />
Deputy Director<br />
(Policy)<br />
January –<br />
December <strong>2011</strong><br />
To encourage those with<br />
professional experience<br />
and industry leaders to<br />
participate and contribute<br />
in learning and development<br />
programmes<br />
Provide hourly<br />
allowance rate based<br />
on experience,<br />
quali�cation and grade<br />
Provision of<br />
incentives<br />
<strong>Pelan</strong> <strong>Strategik</strong> pg1-82.indd 61 6/21/11 10:27 AM<br />
Expertise Certi�cation<br />
System established<br />
Deputy Director<br />
(Policy)<br />
January –<br />
December <strong>2011</strong><br />
To recognise and utilise<br />
expertise in the civil service<br />
Establish Expertise<br />
Certi�cation System<br />
61<br />
<strong>INTAN</strong> STRATEGIC PLAN > <strong>2011</strong> - <strong>2015</strong>
<strong>INTAN</strong> STRATEGIC PLAN > <strong>2011</strong> - <strong>2015</strong><br />
62<br />
Outstanding Consultancy and Advisory Services<br />
strategic thrust 5 Outstanding Consultancy and Advisory Services<br />
strategic thrust5<br />
Performance Indicators<br />
Who To Perform<br />
Time/Duration<br />
Target/Objective<br />
Activities/Programmes<br />
Strategy<br />
One (1) experts understudy<br />
plan developed<br />
Deputy Director<br />
(Research)<br />
January <strong>2011</strong>-<br />
December <strong>2011</strong><br />
To gain new knowledge<br />
and skills<br />
Develop an experts<br />
understudy plan<br />
Enhancement of<br />
knowledge and<br />
skills of consultants<br />
Business Unit established<br />
Corporate Unit<br />
January <strong>2011</strong>-<br />
January <strong>2015</strong><br />
To enhance the promotion of<br />
consultancy and advisory<br />
services to widen scope of<br />
target group<br />
Establish and operate<br />
Business Unit<br />
Develop e�ective marketing<br />
of consultancy and advisory<br />
services<br />
Promotion of<br />
quality<br />
consultancy<br />
and advisory<br />
services<br />
<strong>Pelan</strong> <strong>Strategik</strong> pg1-82.indd 62 6/21/11 10:27 AM
Well-Nurtured Research Culture<br />
Well-Nurtured Research Culture<br />
strategic thrust6<br />
strategic thrust 6<br />
Performance Indicators<br />
Who To Perform<br />
Time/Duration<br />
Target/Objective<br />
Activities/Programmes<br />
Strategy<br />
20% of facilitrainers trained<br />
in research per year<br />
Deputy Director<br />
(Research)<br />
January <strong>2011</strong> –<br />
December <strong>2015</strong><br />
To provide knowledge<br />
in research to facilitrainers<br />
Organise courses in research<br />
Enhancement of<br />
knowledge in<br />
research<br />
Increase in number of<br />
online journal subscriptions<br />
Enhance journal reference<br />
facilities at resource centres<br />
Number of research papers<br />
presented<br />
Director of <strong>INTAN</strong><br />
January <strong>2011</strong> –<br />
December <strong>2015</strong><br />
To encourage and motivate<br />
<strong>INTAN</strong> o�cers to carry out<br />
research<br />
Encourage research paper<br />
presentation in seminars:<br />
locally and abroad<br />
Recognition for<br />
research work<br />
Number of research<br />
carried out<br />
Acknowledge research<br />
contribution for Annual<br />
Performance Assessment,<br />
awards and promotion<br />
purposes<br />
Deputy Director<br />
(Research)<br />
January <strong>2011</strong> –<br />
December <strong>2015</strong><br />
To identify priority areas and<br />
facilitate research projects<br />
Organise <strong>INTAN</strong> Technical<br />
Committee Meetings for<br />
Research<br />
Enhancement<br />
of active<br />
participation<br />
in research<br />
Deputy Director<br />
(Research)<br />
January <strong>2011</strong> –<br />
December <strong>2015</strong><br />
To provide a platform for<br />
presentation of research<br />
work<br />
<strong>Pelan</strong> <strong>Strategik</strong> pg1-82.indd 63 6/21/11 10:27 AM<br />
Minimum six (6) meetings<br />
each year<br />
Number of seminar papers<br />
presented<br />
Organise <strong>INTAN</strong><br />
Research Seminars/ Forums<br />
Number of research published<br />
Conduct joint research<br />
One (1) course per year<br />
To disseminate research<br />
�ndings<br />
Conduct courses in<br />
writing skills<br />
63<br />
<strong>INTAN</strong> STRATEGIC PLAN > <strong>2011</strong> - <strong>2015</strong>
<strong>INTAN</strong> STRATEGIC PLAN > <strong>2011</strong> - <strong>2015</strong><br />
64<br />
Strategic Partnerships and Networking<br />
strategic thrust 7 Strategic Partnership and Networking<br />
strategic thrust7<br />
Performance Indicators<br />
Who To Perform<br />
Time/Duration<br />
Target/Objective<br />
Activities/Programmes<br />
Strategy<br />
Minimum one (1) exchange<br />
programme each year<br />
Corporate Unit<br />
January <strong>2011</strong>-<br />
December <strong>2015</strong><br />
To increase the marketability<br />
of <strong>INTAN</strong>’s facilitrainers<br />
Establish exchange<br />
programmes<br />
Ten (10) joint programmes<br />
each year<br />
To be recognized<br />
internationally<br />
Develop joint programmes/<br />
conferences/forums<br />
Establishment /<br />
enhancement of<br />
collaborations<br />
with prestigious<br />
institutions /<br />
organisations<br />
To enhance the competency<br />
of facilitrainers<br />
To provide a platform for the<br />
sharing and exchange of<br />
knowledge and ideas<br />
<strong>Pelan</strong> <strong>Strategik</strong> pg1-82.indd 64 6/21/11 10:27 AM
implementation<br />
schedule<br />
<strong>Pelan</strong> <strong>Strategik</strong> pg1-82.indd 65 6/21/11 10:27 AM<br />
65
<strong>INTAN</strong> STRATEGIC PLAN > <strong>2011</strong> - <strong>2015</strong><br />
66<br />
IMPLEMENTATION SCHEDULE<br />
strategic thrust1Quality Learning Programmes<br />
<strong>2015</strong><br />
2014<br />
2013<br />
2012<br />
<strong>2011</strong><br />
PROGRAMMES<br />
STRATEGY 1 ENHANCE LEARNING PACKAGES<br />
i. Develop, review and<br />
update learning<br />
packages<br />
Implementation<br />
Implementation<br />
Implementation<br />
Develop/design/<br />
update courses<br />
General LNA to be<br />
conducted on all<br />
ministries with focus<br />
on RMK10/NEM/<br />
GTP/ETP<br />
a) Conduct Learning<br />
Needs Analysis<br />
(LNA)<br />
Implementation<br />
Implementation<br />
Implementation<br />
Implementation<br />
Identify best practices/<br />
institutions.<br />
Implementation<br />
Implementation<br />
Implementation<br />
Implementation<br />
Initiate collaboration<br />
b) Benchmark and<br />
run/develop<br />
courses with<br />
other relevant<br />
institutions<br />
locally and<br />
internationally<br />
Ongoing<br />
Ongoing<br />
Ongoing<br />
Ongoing<br />
Review 20% of<br />
<strong>INTAN</strong> courses<br />
c) Review and<br />
evaluate existing<br />
courses<br />
Ongoing<br />
Ongoing<br />
Ongoing<br />
Audit excercise on at<br />
least 25% of <strong>INTAN</strong>’s<br />
courses<br />
Establish an audit<br />
team and formulate<br />
criteria<br />
d) Incorporate<br />
practitioner-based<br />
course structure in<br />
all courses<br />
<strong>Pelan</strong> <strong>Strategik</strong> pg1-82.indd 66 6/21/11 10:27 AM
Implementation<br />
Implementation<br />
Implementation<br />
Implementation<br />
Conduct study on all<br />
aspects necessary for<br />
certi�cation<br />
ii. Conduct certi�cation<br />
courses in selected<br />
�elds<br />
Consolidation<br />
of CoE<br />
Consolidation<br />
of CoE<br />
Plan of action<br />
to be fully<br />
implemented<br />
At least 50%<br />
implementation<br />
of plan of action<br />
Plan of action :<br />
• Courses<br />
• Research<br />
• Publication<br />
• Collaboration<br />
• Intellectual<br />
discourses<br />
• Knowledge<br />
community<br />
iii. Establish Centres of<br />
Excellence (CoEs)<br />
<strong>Pelan</strong> <strong>Strategik</strong> pg1-82.indd 67 6/21/11 10:27 AM<br />
67<br />
<strong>INTAN</strong> STRATEGIC PLAN > <strong>2011</strong> - <strong>2015</strong>
<strong>INTAN</strong> STRATEGIC PLAN > <strong>2011</strong> - <strong>2015</strong><br />
68<br />
IMPLEMENTATION SCHEDULE<br />
Competent Facilitrainers<br />
strategic thrust2<br />
<strong>2015</strong><br />
2014<br />
2013<br />
2012<br />
<strong>2011</strong><br />
PROGRAMMES<br />
STRATEGY 1 PROVISION OF TRAINING MASTER PLAN<br />
Implementation<br />
Implementation<br />
Review and<br />
implementation<br />
Implementation<br />
Develop Training<br />
Master Plan<br />
i. Develop and<br />
implement Training<br />
Master Plan for<br />
facilitrainers<br />
STRATEGY 2 TALENT MANAGEMENT OF <strong>INTAN</strong> FACILITRAINERS<br />
Implementation<br />
Implementation<br />
Implementation<br />
Implementation<br />
Prepare and submit<br />
proposal for<br />
restructuring posts<br />
i. Restructure and<br />
create �exi-posts<br />
Implementation<br />
Implementation<br />
Implementation<br />
Implementation<br />
Prepare and submit<br />
proposal<br />
ii. Establish provision<br />
for <strong>INTAN</strong> to acquire<br />
service from<br />
ex-facilitrainers<br />
STRATEGY 3 DEVELOPMENT OF <strong>INTAN</strong> FACILITRAINERS’ COMPETENCIES<br />
Ongoing<br />
Ongoing<br />
Ongoing<br />
Ongoing<br />
Attachment<br />
Programmes<br />
for eight (8)<br />
facilitrainers<br />
i. Establish Attachment<br />
Programmes through<br />
collaboration with<br />
other training<br />
institutions<br />
<strong>Pelan</strong> <strong>Strategik</strong> pg1-82.indd 68 6/21/11 10:28 AM
Ongoing<br />
Ongoing<br />
Ongoing<br />
Ongoing<br />
Four (4) facilitrainers<br />
attend each year<br />
ii. Attend courses<br />
at prestigious<br />
institutions<br />
Implementation<br />
Implementation<br />
Implementation<br />
Implementation<br />
<strong>INTAN</strong> Facilitrainers<br />
provide training on<br />
matrix level<br />
iii. Provide greater<br />
exposure for <strong>INTAN</strong><br />
Facilitrainers<br />
Ongoing<br />
Ongoing<br />
Ongoing<br />
Continuous<br />
improvement and<br />
implementation<br />
of I-CPD<br />
Monitor and provide<br />
accreditation for<br />
<strong>INTAN</strong> Facilitrainers’<br />
professional<br />
development<br />
iv. Implement <strong>INTAN</strong><br />
Continuous<br />
Professional<br />
Development (I-CPD)<br />
Programme fully<br />
Ongoing<br />
Ongoing<br />
Ongoing<br />
Ongoing<br />
Two (2) sessions for<br />
each centre and<br />
campus<br />
v. Organise Knowledge<br />
Sharing Programmes<br />
STRATEGY 4 PROVIDE FACILITRAINERS WITH LATEST INFORMATION AND KNOWLEDGE ON GOVERNMENT POLICIES AND REGULATIONS<br />
Ongoing<br />
Ongoing<br />
Ongoing<br />
Ongoing<br />
Awareness sessions/<br />
brie�ng/dialogue<br />
to be conducted<br />
quarterly<br />
Conduct knowledge<br />
sharing session to<br />
disseminate new<br />
guidelines, approaches<br />
and technology<br />
<strong>Pelan</strong> <strong>Strategik</strong> pg1-82.indd 69 6/21/11 10:28 AM<br />
69<br />
<strong>INTAN</strong> STRATEGIC PLAN > <strong>2011</strong> - <strong>2015</strong>
<strong>INTAN</strong> STRATEGIC PLAN > <strong>2011</strong> - <strong>2015</strong><br />
70<br />
IMPLEMENTATION SCHEDULE<br />
Quality Infrastructure<br />
strategic thrust3<br />
<strong>2015</strong><br />
2014<br />
2013<br />
2012<br />
<strong>2011</strong><br />
PROGRAMMES<br />
STRATEGY 1 PROVISION OF STATE-OF-THE-ART TRAINING FACILITIES<br />
Implementation of<br />
IUB (100% of targets<br />
achieved)<br />
Implementation of<br />
IUB (80% of targets<br />
achieved)<br />
Implementation of<br />
IUB (70% of targets<br />
achieved)<br />
Implementation of<br />
IUB (50% of targets<br />
achieved)<br />
Preparation of<br />
Infrastructure Upgrading<br />
Blueprint (IUB):<br />
i. Upgrade the<br />
facilities<br />
• Build a multipurpose<br />
sports court<br />
• Extend internet and<br />
network facilities<br />
throughout all<br />
campuses<br />
• Upgrade theatre hall<br />
• Upgrade dining hall<br />
to accommodate<br />
more participants<br />
• Upgrade Litar Cergas<br />
with more fitness<br />
parks/checkpoints<br />
Implementation and<br />
monitoring<br />
Implementation and<br />
monitoring<br />
Review scheduled<br />
maintenance aligned<br />
with infrastructure<br />
blueprint<br />
Implementation and<br />
monitoring<br />
Conduct proper<br />
scheduled<br />
maintenance of<br />
facilities:<br />
• Classroom<br />
• Hostel<br />
• ICT facilities<br />
ii. Establish a<br />
structured and<br />
scheduled<br />
maintenance<br />
programme<br />
<strong>Pelan</strong> <strong>Strategik</strong> pg1-82.indd 70 6/21/11 10:28 AM
• Surau<br />
• Landscape<br />
• Audio visual<br />
• Sports facilities<br />
• Toilet<br />
More than 90% of<br />
complaints meet the<br />
response to time limit<br />
Produce bi-annual<br />
maintenance report<br />
Establish Standard<br />
Operating Procedure<br />
(SOP)<br />
<strong>Pelan</strong> <strong>Strategik</strong> pg1-82.indd 71 6/21/11 10:28 AM<br />
71<br />
<strong>INTAN</strong> STRATEGIC PLAN > <strong>2011</strong> - <strong>2015</strong>
<strong>INTAN</strong> STRATEGIC PLAN > <strong>2011</strong> - <strong>2015</strong><br />
72<br />
IMPLEMENTATION SCHEDULE<br />
Quality Infrastructure<br />
strategic thrust3<br />
<strong>2015</strong><br />
2014<br />
2013<br />
2012<br />
<strong>2011</strong><br />
PROGRAMMES<br />
STRATEGY 2 PROVISION OF EFFICIENT OFFICE EQUIPMENT, FACILITIES AND WORKSTATION FOR EMPLOYEES<br />
Implementation of<br />
BOSFM<br />
(100% of targets<br />
achieved)<br />
Implementation of<br />
BOSFM<br />
(80% of targets<br />
achieved)<br />
Implementation of<br />
BOSFM<br />
(70% of targets<br />
achieved)<br />
Implementation of<br />
BOSFM<br />
(50% of targets<br />
achieved)<br />
Produce Blueprint on<br />
O�ce Space and<br />
Facilities Management<br />
(BOSFM)<br />
i. Update inventory<br />
of current facilities<br />
Implementation<br />
Implementation<br />
Implementation<br />
Implementation<br />
Implementation of<br />
Asset and Store<br />
Management System<br />
ii. Ensure continuous<br />
improvement of<br />
facilities<br />
Scheduled training<br />
of system users<br />
Implementation of 5S<br />
STRATEGY 3 DEVELOP INTEGRATED CAMPUS MANAGEMENT SYSTEM<br />
Implementation<br />
Handover of system<br />
and implementation<br />
Conduct testing:<br />
• System testing<br />
• User testing<br />
Design new<br />
integrated system<br />
Review existing<br />
systems:<br />
i. Develop an<br />
integrated system<br />
for campus<br />
management<br />
Conduct user training<br />
Development of<br />
new integrated<br />
system<br />
• <strong>INTAN</strong> Training<br />
Information<br />
Management<br />
System (ITIMS)<br />
<strong>Pelan</strong> <strong>Strategik</strong> pg1-82.indd 72 6/21/11 10:28 AM
• Sistem Penempahan<br />
<strong>INTAN</strong> (SPI)<br />
• Sistem Pengurusan<br />
Asrama (SPA)<br />
• ITIMS-HRMIS<br />
integration<br />
• Others (I-CPD,<br />
Sistem Aduan, etc).<br />
• Preparation of users<br />
requirements<br />
speci�cation<br />
documents<br />
• Identify and acquire<br />
ICT infrastructure<br />
requirements<br />
(network, security,<br />
hardware and<br />
software)<br />
Implementation Implementation Implementation<br />
Implement training for<br />
system development<br />
team:<br />
• Business<br />
Intelligence<br />
Implement training for<br />
system development<br />
team:<br />
• Authoring Tools<br />
• Development Tools<br />
• Database Design<br />
• ICT Project<br />
Management<br />
ii. Provide training for<br />
personnel on system<br />
development<br />
• Reporting and<br />
Analysis Approaches/<br />
Methods<br />
<strong>Pelan</strong> <strong>Strategik</strong> pg1-82.indd 73 6/21/11 10:28 AM<br />
73<br />
<strong>INTAN</strong> STRATEGIC PLAN > <strong>2011</strong> - <strong>2015</strong>
<strong>INTAN</strong> STRATEGIC PLAN > <strong>2011</strong> - <strong>2015</strong><br />
74<br />
IMPLEMENTATION SCHEDULE<br />
Effective Management of Practitioner-Based Expertise<br />
strategic thrust4<br />
<strong>2015</strong><br />
2014<br />
2013<br />
2012<br />
<strong>2011</strong><br />
PROGRAMMES<br />
STRATEGY 1 DEVELOPMENT OF PRACTITIONER-BASED EXPERTS DATABASE<br />
Ongoing<br />
Ongoing<br />
Ongoing<br />
Review and update<br />
experts database<br />
Identify and engage<br />
eminent experts<br />
i. Establish an experts<br />
database<br />
STRATEGY 2 PROVISION OF INCENTIVES<br />
Implementation<br />
Implementation<br />
Implementation<br />
Implementation<br />
Prepare and submit<br />
proposal<br />
i. Provide hourly<br />
allowance rate based<br />
on experience,<br />
quali�cation and<br />
grade<br />
Implementation<br />
Implementation<br />
Review of the<br />
criteria and<br />
implementation<br />
Implementation<br />
Establish criteria for<br />
certi�cation<br />
ii. Establish expertise<br />
certi�cation<br />
system<br />
<strong>Pelan</strong> <strong>Strategik</strong> pg1-82.indd 74 6/21/11 10:29 AM
This page is intentionally left blank<br />
<strong>Pelan</strong> <strong>Strategik</strong> pg1-82.indd 75 6/21/11 10:29 AM<br />
75<br />
<strong>INTAN</strong> STRATEGIC PLAN > <strong>2011</strong> - <strong>2015</strong>
<strong>INTAN</strong> STRATEGIC PLAN > <strong>2011</strong> - <strong>2015</strong><br />
76<br />
IMPLEMENTATION SCHEDULE<br />
Outstanding Consultancy and Advisory Services<br />
strategic thrust5<br />
<strong>2015</strong><br />
2014<br />
2013<br />
2012<br />
<strong>2011</strong><br />
PROGRAMMES<br />
STRATEGY 1 ENHANCEMENT OF KNOWLEDGE AND SKILL OF CONSULTANTS<br />
Implementation and<br />
review<br />
Implementation<br />
Implementation and<br />
review<br />
Implementation of<br />
programmes and<br />
activities<br />
Identify knowledge<br />
and skill requirements<br />
i. Develop an experts<br />
understudy plan<br />
Focusing on research<br />
works, exposure and<br />
paper presentation<br />
Outline the<br />
understudy plan<br />
STRATEGY 2 PROMOTION OF QUALITY CONSULTANCY AND ADVISORY SERVICES<br />
Implementation and<br />
review<br />
Implementation<br />
Implementation and<br />
review<br />
Activate the<br />
programmes and<br />
activities of the unit<br />
Identify the structure,<br />
functions and<br />
responsibilities of the<br />
Business Unit<br />
i. Establish and operate<br />
Business Unit<br />
Outline the unit’s<br />
programmes and<br />
activities<br />
List the available �elds<br />
of consultancy and<br />
advisory services<br />
<strong>Pelan</strong> <strong>Strategik</strong> pg1-82.indd 76 6/21/11 10:29 AM
Continuous marketing<br />
and expanding the<br />
scope of consultancy<br />
and advisory services<br />
Implementation Continuous marketing<br />
and expanding the<br />
scope of consultancy<br />
and advisory services<br />
Participate in road shows,<br />
exhibitions and visits<br />
Outline the marketing<br />
strategies and identify<br />
service plan<br />
ii. Develop e�ective<br />
marketing of<br />
consultancy and<br />
advisory services<br />
Identify the possibility<br />
of MOU with relevant<br />
agencies in consultancy<br />
and advisory services<br />
Begin consultation<br />
sessions with agencies<br />
Report on the<br />
implementation of<br />
consultancy and<br />
advisory services<br />
Form <strong>INTAN</strong>-Agencies<br />
Liaison Committee<br />
Market the consultancy<br />
and advisory services<br />
<strong>Pelan</strong> <strong>Strategik</strong> pg1-82.indd 77 6/21/11 10:29 AM<br />
77<br />
<strong>INTAN</strong> STRATEGIC PLAN > <strong>2011</strong> - <strong>2015</strong>
<strong>INTAN</strong> STRATEGIC PLAN > <strong>2011</strong> - <strong>2015</strong><br />
78<br />
IMPLEMENTATION SCHEDULE<br />
Well-Nurtured Research Culture<br />
strategic thrust6<br />
2013<br />
2014<br />
2013<br />
2012<br />
<strong>2011</strong><br />
PROGRAMMES<br />
STRATEGY 1 ENHANCEMENT OF KNOWLEDGE IN RESEARCH<br />
Ongoing<br />
Ongoing<br />
Ongoing<br />
Conduct training<br />
courses for new <strong>INTAN</strong><br />
facilitrainers (as part<br />
of TOT requirement)<br />
Conduct training<br />
courses for all <strong>INTAN</strong><br />
facilitrainers<br />
i. Organise courses in<br />
research<br />
Ongoing<br />
Ongoing<br />
Ongoing<br />
Review, maintain or<br />
subscribe to other online<br />
journals based on needs<br />
Identify relevant online<br />
journals and subscribe<br />
to at least one (1) of them<br />
ii. Enhance resource<br />
centre<br />
STRATEGY 2 RECOGNITION FOR RESEARCH WORK<br />
Ongoing<br />
Ongoing<br />
Ongoing<br />
Ongoing<br />
10% of <strong>INTAN</strong><br />
facilitrainers to present<br />
their research papers<br />
i. Encourage research<br />
paper presentation in<br />
local and international<br />
seminars<br />
Implementation<br />
Implementation<br />
Implementation<br />
Implementation<br />
Implementation<br />
ii. Acknowledge research<br />
contribution for<br />
Annual Performance<br />
Assessment, awards<br />
and promotion<br />
purposes<br />
<strong>Pelan</strong> <strong>Strategik</strong> pg1-82.indd 78 6/21/11 10:29 AM
STRATEGY 3 ENHANCEMENT OF ACTIVE PARTICIPATION IN RESEARCH<br />
Ongoing<br />
Ongoing<br />
Ongoing<br />
Ongoing<br />
Organise six (6)<br />
meetings<br />
i. Organise <strong>INTAN</strong><br />
Technical Committee<br />
Meetings for Research<br />
Ongoing<br />
Ongoing<br />
Ongoing<br />
Ongoing<br />
Organise at least<br />
one (1) research<br />
seminar/forum<br />
ii. Organise <strong>INTAN</strong><br />
research seminars or<br />
forums<br />
Ongoing<br />
Ongoing<br />
Ongoing<br />
Ongoing<br />
Organise at least<br />
one (1) joint project<br />
iii. Conduct joint<br />
research projects<br />
Ongoing<br />
Ongoing<br />
Ongoing<br />
Ongoing<br />
Conduct at least<br />
one (1) course<br />
iv. Conduct courses in<br />
writing skills<br />
<strong>Pelan</strong> <strong>Strategik</strong> pg1-82.indd 79 6/21/11 10:30 AM<br />
79<br />
<strong>INTAN</strong> STRATEGIC PLAN > <strong>2011</strong> - <strong>2015</strong>
<strong>INTAN</strong> STRATEGIC PLAN > <strong>2011</strong> - <strong>2015</strong><br />
80<br />
IMPLEMENTATION SCHEDULE<br />
Strategic Partnerships and Networking<br />
strategic thrust7<br />
<strong>2015</strong><br />
2014<br />
2013<br />
2012<br />
<strong>2011</strong><br />
PROGRAMMES<br />
STRATEGY 1 ESTABLISHMENT AND ENHANCEMENT OF COLLABORATIONS WITH PRESTIGIOUS INSTITUTIONS AND ORGANISATIONS<br />
Ongoing<br />
Ongoing<br />
Conduct two (2)<br />
exchange programmes<br />
involving 4 faculty<br />
members<br />
Ongoing<br />
Conduct one (1)<br />
exchange programme<br />
involving 2 faculty<br />
members<br />
i. Establish exchange<br />
programmes<br />
Ongoing<br />
Ongoing<br />
Ongoing<br />
Ongoing<br />
Conduct ten (10) joint<br />
programmes<br />
ii. Develop joint<br />
programmes/<br />
conferences/<br />
forums<br />
<strong>Pelan</strong> <strong>Strategik</strong> pg1-82.indd 80 6/21/11 10:30 AM
This page is intentionally left blank<br />
<strong>Pelan</strong> <strong>Strategik</strong> pg1-82.indd 81 6/21/11 10:30 AM<br />
81<br />
<strong>INTAN</strong> STRATEGIC PLAN > <strong>2011</strong> - <strong>2015</strong>
82<br />
This page is intentionally left blank<br />
<strong>Pelan</strong> <strong>Strategik</strong> pg1-82.indd 82 6/21/11 10:30 AM
Change language