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Case Study: Financial<br />

Training Challenge<br />

Large national bank wanted to transform its ineffective<br />

new hire training program. Training issues included:<br />

Traditional lecture method (not effective)<br />

Low levels of learning (rote memorization<br />

vs. application)<br />

New hires had to wait for capacity to hold<br />

a class (inefficient)<br />

Expensive training program<br />

Resulting in:<br />

Ineffective learning results<br />

Low confidence level Day 1 readiness was 2.5 out of 10<br />

Inadequate sales levels

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