GSN_HSA2017_Yearbook
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2017<br />
<strong>GSN</strong> 2017 DIGITAL YEARBOOK OF HOMELAND SECURITY AWARDS RECIPIENTS<br />
State of Montana<br />
2017 Winner<br />
Awards Category:<br />
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Most Notable State Government Security Program,<br />
Project or Initiative<br />
Name of Nominated Product, Service,<br />
or Program:<br />
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State Information Technology Services Division<br />
(SITSD), State of Montana<br />
Reason this entry deserves to win:<br />
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SITSD has been working to increase visibility in<br />
agencies across the state of Montana including<br />
Health & Human Services, the Department of<br />
Revenue, the Department of Administration and<br />
the Judicial Department, through the use of Splunk<br />
Enterprise and Splunk Enterprise Security. SITSD<br />
utilizes this platform to improve the security posture<br />
of the state, and is doing so through troubleshooting<br />
and other crucial capabilities. The SITSD<br />
team is also now able to monitor multiple security<br />
categories – including information across the network,<br />
directories, web filtering, DNS and virtual<br />
servers – as well as the security bandwidth of vari-<br />
<strong>GSN</strong> 2017 Government Excellence Award<br />
ous agencies across the state.<br />
Within SITSD, security teams now have the<br />
ability to build and use threat intelligence dashboards,<br />
providing visibility into all threat intelligence<br />
activity across the network. Using these dashboards,<br />
the team automatically accesses datafrom<br />
agencies across the state within minutes to assess<br />
and mitigate potential threats. Prior to implementing<br />
the security platform, the team manually<br />
retrieved this information, which was very time<br />
consuming. Security personnel can now pull data<br />
from multiple sources into one pool for unified<br />
search discovery and troubleshooting. Examples<br />
are Firewall, Websense Filtering, Netscaler, Active<br />
Directory Auditing, DNS, and VM machine access.<br />
In addition to these new capabilities, teams<br />
within SITSD have begun to function in a proactive<br />
manner rather than in the reactive way they<br />
functioned prior to deploying the platform. They<br />
can now fully understand their threat environment<br />
and monitor all types of data, which has led<br />
to a major increase in efficiency and information<br />
sharing across Montana. The state no longer has to<br />
assess threats on a case-by-case basis, and can more<br />
efficiently and effectively protect the data of the<br />
state, and therefore its citizens.<br />
This program has become a critical tool for<br />
Montana’s network. “Any time we have network or<br />
content filtering issues, our go-to is Splunk. Previously,<br />
troubleshooting issues could take hours, and<br />
multiple people across different bureaus working<br />
together as the logs were from several sources,” said<br />
Randy Haefka, Enterprise Support Services Section<br />
Supervisor, Enterprise Technology Services Bureau,<br />
SITSD/Montana Department of Administration.<br />
The team now has all of its tools and information<br />
centralized on one platform, which further enables<br />
it to be proactive and maintain the integrity of the<br />
state’s network.<br />
Link to Web Page of Nominated Organization:<br />
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https://sitsd.mt.gov/<br />
Link to additional information:<br />
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The State Informational Technology Services Division is<br />
part of the Montana Department of Administration. The<br />
mission of the State Information Technology Services<br />
Division is to provide shared IT services to support the<br />
needs of the state and citizens of Montana:<br />
http://sitsd.mt.gov/Services-Support/Enterprise-<br />
Architecture<br />
Independent media coverage:<br />
http://sitsd.mt.gov/News-Events/PID/22417/evl/0/<br />
CategoryID/125/CategoryName/Current-SITSD-<br />
News<br />
Nominating contact for this entry:<br />
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Ron Baldwin, Chief Information Officer<br />
State of Montana<br />
office: 406-444-2777<br />
Nominating contact email address:<br />
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RBaldwin@mt.gov<br />
Nominating organization address:<br />
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State of Montana<br />
Department of Administration<br />
125 N. Roberts<br />
Helena, MT 59620<br />
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