Go www.airasia.com Corporate booking > Government

Go www.airasia.com
Booking > Government

Please sign in your Login ID in Agent Username and key in your
password. If you forgot your password please click Forgot
password, you will receive an email on your new password

First time login
You are required to change your password

A successful login will display as shown below where you can
choose to perform any one of the displayed functions by
clicking on the button.

Make A Booking
FOR TRAVEL AGENT

Search For Flights

Select the Flight

In order to continue, remember to check the
box of the clause
This page will display the flight you have selected,. To
go to next page you need to check the disclaimer box
stating that you have understood and accepted the
Air Asia’s terms and conditions. Click “Confirm &
Continue.

AGENCY INFORMATION
• Please fill in the email address - The itinerary will be send to the
email that is given
•Click on Enter guest details or Guest tab to fill in Personal Details

Customer Contact Number- It is important to fill in the valid
contact number to assist AirAsia to reach the passengers for
any flight retimed or in any form of update

Guest Details :
Fill in the correct details in the required fields.
Please take note that the
bookings automatically
include free pick a seat,
meal and 20kg baggage
allowance.

PICK SEAT
Please click “pick my seat” to choose seat for
passenger

Select Hot seat or Normal seat. Hot seats are
display in red and Normal seats are in Grey.
Please make sure
seats has been
assigned for both
sector under “Seat
summary”

Check your seat number before confirm and
continue
Click “Confirm and
continue” to
proceed to next
page

PLEASE CHECK THE TOTAL AMOUNT, FLIGHT DETAILS
AND PASSENGER NAME IF IT IS CORRECTLY KEYED IN
BEFORE YOU MADE PAYMENT.

IMPORTANT :
PLEASE MAKE SURE TO SELECT CORRECT OBJECT
NO/CODE AS PER STATED IN WARRANT.
Note : Object no/ Kod
Jenis should be select
01 or 03, failing to
select correct object
no / Kod Jenis will
result to account
suspension

ONCE THE BOOKING IS SUCCESSFUL, YOU’LL RECEIVE
THE ITINERARY BY YOUR EMAIL AND YOU CAN ALSO
PRINT OUT THE ITINERARY SHOWN

Manage My Booking
For Travel Agent

Manage My Booking allows you to retrieve,
make changes on flight date/ time, meals,
baggage and seat assignment

To view your current and completed bookings,
at Manage my booking, click “Find Bookings”

Manage My Booking > Retrieve Booking >
Select “Modify”

Modify Your Booking > Select “Change/
Upgrade Flights”

Change / Upgrade Flights (Cont’)

Re-Select New Date or Flight Time and click
“Continue”

Manage My Booking > Retrieve Booking >
Select “Modify”

Modify Your Booking > Update Traveller Details
> Make changes at Guest Details > Pick A Seat

Modify Your Booking > Update Traveler Details
> Make changes at Guest Details > Pick A Seat

Check the new booking and seat number and
click on confirm and continue button

Check the new booking and seat number and
click on confirm and continue button to process
your new itinerary

Once payment confirmed, you will receive the
updated itinerary via email or you can print
directly from here

Manage Agency Profile
FOR TRAVEL AGENT
(ONLY Available in Admin-All Access)

Update Your Organization Details (If Needed)

Enroll An Agent
FOR TRAVEL AGENT
(ONLY Available in Admin-All Access)

Enroll An Agent – Create / Terminate Sub Agent
(A notification will be emailed to the user once
sub agent created successfully)

Agency Management
FOR TRAVEL AGENT
(ONLY Available in Admin-All
Access)

To search for an agent, please key in the “Agent
Name” and click “Find Agents”

For newly created user, user status will show
Pending. Select edit and change the status

Change the new user status to Active in order
to activate the agent

Log Out
FOR TRAVEL AGENT

Please logout if you no longer want to use the
system

Successful Log Out page

SkyAgent Report
FOR TRAVEL AGENT

Sample Report
Agent Name Status Booking Date Booking
Currency
Record
Locator
Total Pax
Total
Segment
Total Pnr
Total
Payment
Passenger
Name
Departure
Date
Sector
AAWARRANT_TEST Canceled 5/7/2012 MYR G9HWXW 1 0 0 0 BKK Test
AAWARRANT_TEST Confirmed 5/7/2012 MYR XCW3JA 1 1 1069 1069 HGH Test 7/8/2012 KUL-HGH
muhammad
AAWARRANT_TEST Confirmed 26/07/2012 MYR LG65NR 1 1 518 518 ruchiyat 26/07/2012 KUL-CGK
muhammad
AAWARRANT_TEST Closed 26/07/2012 MYR BY91XT 1 1 518 518 ruchiyat 26/07/2012 KUL-CGK
AAWARRANT_TEST Canceled 30/07/2012 MYR R28LYR 1 0 0 0 jghi ghio
AAWARRANT_TEST Canceled 30/07/2012 MYR I33H3Y 1 0 0 0 kk kl
AAWARRANT_TEST Canceled 31/07/2012 MYR V9LYJJ 1 0 0 0 ggg kk