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MATTA Academy Tourist Guide Course

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Introduction<strong>Tourist</strong> <strong>Guide</strong>s are important front-liners who serve visitors when they are in Malaysia. The <strong>Tourist</strong><strong>Guide</strong> represents the face and hospitality of Malaysia and they help to create lasting impressions andexperiences for tourists. As the Malaysian tourism industry continues to be one of the main driversof the Malaysian economy, the increasing amount of inbound tourists to Malaysia has also caused thedemand for professional and experienced <strong>Tourist</strong> <strong>Guide</strong>s to increase. <strong>MATTA</strong> <strong>Academy</strong> (formerlyknown as <strong>MATTA</strong> School of Tourism) is a trusted name in the tourism industry and we haveproduced many knowledgeable and sought-after <strong>Tourist</strong> <strong>Guide</strong>s in the market.<strong>Course</strong> Information Duration : 5 months Class : Every Tuesday, Wednesday and Thursday from 7.00pm to10.00pm Revision Class : Every 1 st and 3 rd Saturday of each monthOn-Coach Practical : Every 4 th Sunday of each month


<strong>Course</strong> Content1. Job Professionalism2. Geography and Nature3. History of Malaysia4. Cultures of Malaysia5. Government System of Malaysia6. Industries of Malaysia7. Agro-based Industries of Malaysia8. Cottage Industries of Malaysia9. Transportation and Communication System10. Destination Knowledge of Malaysia11. Tourism Product of Malaysia12. Events, Festivals and Entertainments of Malaysia13. Cuisine, Dining and Gourmet14. Accommodation15. Tour Transport16. Pre-Arrangement17. Customer Service18. Meet and Greet19. Handling <strong>Tourist</strong>’s Special Needs20. Safety and Security21. Optional Tour22. Contingency Plan23. Tour Report


<strong>Course</strong> FeesNon-<strong>MATTA</strong> Member<strong>MATTA</strong> Member: RM5,000.00: RM4,500.00SPECIALPROMOTIONSFOR NOVEMBER2012 INTAKE!Installment Plan (Only valid for November 2012 Intake)Non-Matta Member:1 st Payment : RM1,000.00 (Due by 1 st November 2012)Monthly payment of RM1,000.00 each month for the next 4 months<strong>MATTA</strong> Member1 st Payment : RM500.00 (Due by 1 st November 2012)Monthly payment of RM1,000.00 each month for the next 4 monthsPromotions for November 2012 Intake:For Non-<strong>MATTA</strong> Members, enjoy a 10% discount off the course fee if you make full paymentbefore 1 st November 2012!For further enquiries, please contact us at 03-92850055 or drop us an email athafizzul@matta.org.my. Alternatively, feel free to drop by our office at No. 11, Jln 1/76,Desa Pandan, 55100 Kuala Lumpur to talk to our friendly program consultants.

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