TETRA Applications Catalogue

TETRA Applications Catalogue

TETRA Applications
Introduction
2
NOVEMBER 2004
Traditional PMR applications have been very tightly integrated into the
underlying network technology, with no standards-based or open
interfaces usually offered.
In contrast, TETRA networks offer high-level interfaces that make it
possible to integrate new applications as they are launched.
TETRA systems from any vendor will promise the same basic functions, but
these may not necessarily be available to the same timetable. Nokia has
been the forerunner in many areas, particularly in messaging and data
services, IP packet data, open application programming interfaces and
network security, including authentication and dynamic encryption.
Furthermore, the long experience and close synergies that arise from
providing systems that already operate efficiently, can make all the
difference between simply providing a laboratory demonstration and
delivering a critical communication system ready for use.
Manufacturers can also choose whether to introduce additional functions
according to their resources. The Nokia TETRA system contains a long list
of such additions designed to make communication easier and more
secure.
As the world's most advanced mobile phone manufacturer and a leading
supplier of open standards-based mobile communication networks, Nokia
seems set to continue as the leading open-standard communication
supplier to the police and emergency services for the foreseeable future.
This application catalog identities some software vendors and commercial
applications from a large pool of products aimed at public safety use, and
especially applications that can be deployed on the Nokia TETRA System.

TETRA Applications
Contents
3
NOVEMBER 2004
TETRA Application Developer Page
4SENS Server Software – Accurate Remote Medical Assistance 4-Sense Ltd 4
4SENS Server Software – Workshift Remote Access Software 4-Sense Ltd 5
Channelised TETRA Repeaters Aerial Facilities Ltd 6
RF Over Optical Fibre Aerial Facilities Ltd 7
CORTEX for Control Rooms APD Communications Ltd 8
INCA Location and Tracking Solutions APD Communications Ltd 9
Aplicom F- series - compact vehicle workstation Aplicom Oy 10
Aplicom C-series - the communication server for telematics and telemetry Aplicom Oy 11
BeanCounter - the complete billing solution Basset 12
InfoGate – data warehouse solution Basset 13
Comptel User & Service Management for TETRA Comptel Corporation 14
Mobile TETRA Data Terminal for Vehicles Cosmos Software Enterprises Ltd 15
Network Management Solution for TETRA Creanord 16
Global Recording CyberTech 17
Console Recording CyberTech 18
EasyCAD DeboosereTelecom 19
Fleet Mapper and Radio Manager Decision Focus 20
SKL-12 PRO TETRA Status Transmitter Elektroarola 21
TIU-5 PRO Elektroarola 22
First Hop Wireless Internet Router First Hop Ltd 23
First Hop Wireless Accelerator First Hop Ltd 24
FM2000 TETRA Portable Alarm System FM Electronics 25
Frequentis VCS 3020IP FREQUENTIS 26
Frequentis RFD 100 TETRA PC Dispatcher FREQUENTIS 27
TETRA Image Communication Arena (TICA) Guiart Oy 28
UniTech Mobile Data Solutions Infomatrix Ltd 29
I/CAD Intergraph 30
I/Mobile Intergraph 31
AVL Application Server Knosos 32
K8 GPS/TETRA v6 Knosos 33
Locus TETRA Location System Locus 34
MeditSense 100E for Pre-Hospital Applications MedIT 35
TETRA Network Information Base Mobliz Ltd 36
TETRA Operative Application Server & SDS Service Gateway Mobliz Ltd 37
MSL Nexus MSLocation Oy 38
DVRS recording platform NICE Systems 39
ELS/GEOFIS Novotec 40
Smashlet Mobile Service Center Portalify 41
Power 911 Positron 42
SAS IT Resource Management SAS International 43
ITIM – Financial Management for IT Services SAS International 44
Helmet/Mask Com-System SAVOX Ltd 45
Motorcycle/Special Task Com-System SAVOX Ltd 46
Seasam Dispatching Solution for Fleet Management Seasam House Oy 47
Seasam Time wireless application development environment Seasam House Oy 48
Mobile IP Solution Secgo Software Oy 49
Waplane – the ultimate mobile middleware Sofor 50
Sunit Car PC Sunit Oy 51
SWISSPHONE Alarming gateway Swissphone Telecom 52
Tecnomen Voice Mail for TETRA Tecnomen 53
Tecnomen Paging Tecnomen 54
Telecontrol TC84i+ Telemic 55
TETRAsim Nokia Disoatcher Workstation TETRAsim 56
TETRAsim Nokia THR880/TMR880 Training Simulator TETRAsim 57
N-TRACKER topos Communications 58
Tetral TrackWell Software 59
TracScape TrackWell Software 60
DS2000 Integrated Communications Control System (ICCS) application Vivista 61
Wicom Voicemail Wicom 62
Merlot Mobile WM-data Novo 63
mTrack – Shared AVL & Communication Platform WM-data Novo 64
iX104 Ruggedised Tablet PC XPlore 65

TETRA Applications
4-Sens Ltd
Address
Pohjoinen Rautatienkatu 21B
FIN-00100 Helsinki
Finland
Web address
www.4sens.com
Contact information
Kimmo Pentikäinen,
Managing Director
Tel: +358 9 431 38 846
E-mail: info@4sens.com
About the company
4sens Ltd was founded in April 2001 and
has become a competitive and
innovative partner to several Finnish
organisations. Our various
communication software solutions, plus
our personal commitment, bring you the
most effective and convenient
information tools.
We focus on the development of
accurate and flexible customer
information and media solutions, and
produce server software products for
public security authorities and
companies.
4
NOVEMBER 2004
4SENS Server Software – Accurate Remote
Medical Assistance
Accelerate your remote medical assistance process. 4Sens Medical Server Software is a
complete medical information management service that can be tailored to meet
specific needs.
The Server Software can be implemented on a digital radio network giving remote
access to the most accurate medical and pharmaceutical information. The contents of
the database can be adjusted for any medical-related field usage. The database itself
provides reliable connections, easy access and a large data capacity, reducing the time
needed to search for medical information.
The Server Software system is currently being piloted in Finland as the VIRVE Pharmaca
Fennica project, giving Finnish authorities access via TETRA handsets to medical
information regardless of their location. The Pharmaca Fennica text database contains
information about every possible medication marketed in Finland as well as
information about more common illnesses, symptoms, care, first aid and the chemical
composition of foods. The application has been developed for use outside medical
centres and other public health institutions, providing the most accurate medical
information outside hospital facilities.
4Sens Ltd understands the technology and implementation work needed with such an
application and can provide full service and support for the integration of this system
with your digital radio network.
Our company is now looking for new foreign partners, owners of publishing rights to
extend and diversify the use of this innovative and efficient software.

TETRA Applications
4-Sens Ltd
Address
Pohjoinen Rautatienkatu 21B
FIN-00100 Helsinki
Finland
Web address
www.4sens.com
Contact information
Kimmo Pentikäinen,
Managing Director
Tel: +358 9 431 38 846
E-mail: info@4sens.com
About the company
4sens Ltd was founded in April 2001 and
has become a competitive and
innovative partner to several Finnish
organisations. Our various
communication software solutions, plus
our personal commitment, bring you the
most effective and convenient
information tools.
We focus on the development of
accurate and flexible customer
information and media solutions, and
produce server software products for
public security authorities and
companies.
5
NOVEMBER 2004
4SENS Server Software – Workshift Remote
Access Control
Add Mobility to your employees’ work shifts control. 4sens Work shift Server Software
is a remote application designed to help security authorities manage their employees’
work shifts.
Providing permanent access to an organization’s work shifts and employee
management system, the application features a database whose contents can be
adjusted to suit any particular administrative or security environment. The database
itself provides reliable connections, easy access and a large data capacity, reducing the
time needed to search for shift information.
It offers complete control over time tracking policies, allowing employees and
managers to access the database to improve the management of their working time.
Work shift Server Software also offers flexibility in configuration, allowing overtime
set up, shifts and holidays policies to be integrated in the application, among others.
As a user-friendly application, it reproduces the users’ internal organisation,
simplifying the search for time shift or workflow related information.
4sens Ltd also provides full professional services during and after implementation,
including project definition, requirements analysis, configuration, testing, and training.
After the customer goes live, our team of experienced time and attendance
professionals will provide complete support.

TETRA Applications
Aerial Facilities Ltd
Address
Aerial House
Asheridge Road
HP5 2QD Chesham
United Kingdom
Web address
www.aerialfacilities.com
Contact information
Richard Heseltine, Sales Manager
Tel: +44 (0) 1494 777 025
E-mail: richardh@aerial.co.uk
About the company
Aerial Facilities Limited supplies TETRA
coverage enhancement solutions to
provide low cost coverage extensions to
valleys, buildings and tunnels.
Used by national TT operators in Belgium,
Netherlands and the United Kingdom,
the company’s products are also used to
ensure secure communication for the
London Underground, Athens Airport,
Madrid Metro, and the Nanjing Metro,
among others.
The company’s product range
encompasses Off Air Repeaters, RF over
Fiber Solutions and Line amplifiers.
Channelised TETRA Repeaters
6
NOVEMBER 2004
The Aerial Facilities Limited range of channelised repeaters are a low cost solution to
providing TETRA coverage extensions in buildings, valleys, tunnels and metro systems
where direct coverage from the TETRA BTS is not available. All units are fully compliant
with TMO Repeater specification EN 101789-1 and have also been fully tested for BIT
Error rate & Error Vectitude Magnitude compliance.
Designed for remote installation, all units are supplied complete with dual band GSM
Modems (excluding SIM card) for network monitoring.
Two standard configurations are available: 1 - 4 channel capacity or 1 – 8 channel
capacity.
Units are available to suit all TT frequency bands, including: 300 - 340MHz, 380 -
400MHz, 410 - 430MHz, 450 - 470MHz and 806 - 866MHz.
Our TETRA channelised repeaters are operational in Europe, Middle East, Africa, South
America and Far East, with more than 600 repeaters having been supplied to date.
For more information on how Aerial Facilities Limited’s range of channelised
repeaters can help you with coverage problems, please feel free to contact
us.

TETRA Applications
Aerial Facilities Ltd
Address
Aerial House
Asheridge Road
HP5 2QD Chesham
United Kingdom
Web address
www.aerialfacilities.com
Contact information
Richard Heseltine, Sales Manager
Tel: +44 (0) 1494 777 025
E-mail: richardh@aerial.co.uk
About the company
Aerial Facilities Limited supplies TETRA
coverage enhancement solutions to
provide low cost coverage extensions to
valleys, buildings and tunnels.
Used by national TT operators in Belgium,
Netherlands and the United Kingdom,
the company’s products are also used to
ensure secure communication for the
London Underground, Athens Airport,
Madrid Metro, and the Nanjing Metro,
among others.
The company’s product range
encompasses Off Air Repeaters, RF over
Fiber Solutions and Line amplifiers.
RF Over Optical Fibre
7
NOVEMBER 2004
The Aerial Facilities Limited range of RF over fibre coverage solutions are designed to
provide cost effective coverage in long road tunnels, large metro systems and large
buildings. This method of distributing signals over fibre allows the capacity of a single
BTS to be used at many points. Additionally, the use of fibre optics make tunnel
coverage more robust than in line amplifiers.
Units are available to suit all TETRA frequency bands, including 300 - 340MHz, 380 -
400MHz, 410 - 430MHz, 450 - 470MHz and 806 - 866MHz and can be coupled into
existing systems or be supplied as part of a new multiband / multi technology system
including Cellular & Analogue trunk radio.
Our range of coverage solutions are operational in Europe, Middle East, Africa, South
America and Far East.
For more information on how Aerial Facilities Limited range of RF over fibre solutions
can help you with coverage problems, please feel free to contact us.

TETRA Applications
APD Communications Ltd
Address
16 Shenley Pavilions
Chalkdell Drive
Milton Keynes
Bucks
MK5 6LB
Web address
www.apdcomms.com
Contact information
Dalila Mezzi, Marketing manager
Tel : +44 (0) 1482 808300
Email : marketing@apdcomms.com
About the company
APD is a specialist provider of Mobile
Information, Resource Location and
Control Room solutions to Public Sector
organisations, including Police, Fire and
Ambulance and businesses with fieldbased
operatives. Customers include the
Metropolitan Police, Icelandic Police,
Swedish Police and Zagreb Ambulance.
We provide a comprehensive range of
Mobile Information, Location and Control
Room solutions, fine-tuned for the
specific needs of the Police, Fire and
Ambulance Services. Our applications are
fully TETRA-enabled.
In developing these solutions, some
consistently stated service objectives
have been the need to:
• Link call handling with despatch at
control centres
• Implement TETRA Airwave alongside
other communications technologies
• Obtain greater visibility of
officer/vehicle activity
• Provide automatic and independent
‘witness’ (police)
CORTEX for Control Rooms
8
NOVEMBER 2004
Security and reliability are non-negotiable requirements for communications in the
public safety environment. During emergency situations, accurate communications can
make the difference between life and death.
CORTEX is a modular software-Integrated Communications Control System (ICCS) for
emergency services. It seamlessly merges radio dispatch, telephone call handling,
video monitoring and web services into a powerful, networked communications tool.
Automatic call prioritisation presents incidents directly onto the touch-screen consoles
of operators, giving instant access to databases and applications within the same
system. CORTEX enables calls to be routed and queued according to priority. The time
taken to log incidents is reduced, cutting the dispatch time.
The system incorporates the latest Voice over IP (VoIP), CTI and networking technology
to make incident handling over dispersed control rooms easy.
Organisations using CORTEX include the Metropolitan Police, Swedish Police, Norfolk
Fire, London Ambulance, Fife Constabulary and the Police Service of Northern Ireland;
as well as nearly half of the Police Forces in England and Wales.

TETRA Applications
APD Communications Ltd
Address
16 Shenley Pavilions
Chalkdell Drive
Milton Keynes
Bucks
MK5 6LB
Web address
www.apdcomms.com
Contact information
Dalila Mezzi, Marketing manager
Tel : +44 (0) 1482 808300
Email : marketing@apdcomms.com
About the company
APD is a specialist provider of Mobile
Information, Resource Location and
Control Room solutions to Public Sector
organisations, including Police, Fire and
Ambulance and businesses with fieldbased
operatives. Customers include the
Metropolitan Police, Icelandic Police,
Swedish Police and Zagreb Ambulance.
We provide a comprehensive range of
Mobile Information, Location and Control
Room solutions, fine-tuned for the
specific needs of the Police, Fire and
Ambulance Services. Our applications are
fully TETRA-enabled.
In developing these solutions, some
consistently stated service objectives
have been the need to:
• Link call handling with despatch at
control centres
• Implement TETRA Airwave alongside
other communications technologies
• Obtain greater visibility of
officer/vehicle activity
• Provide automatic and independent
‘witness’ (police)
9
NOVEMBER 2004
INCA Location and Tracking Solutions
APD’s Resource Location Solutions can be integrated with despatch and other control
room systems, automating and streamlining deployment.
An intelligent in-vehicle processor, INCA works with the host management information
software, Co-Ordinator, to provide the user with all the data it needs about its
resources in real-time or on demand.
INCA is GPS enabled and acts like a ‘black box’ for historical review of movement or
incidents, or can transmit the information at whatever interval frequency is required.
Co-ordinator location management software is an interactive GIS host system offering
equal flexibility. It can be used stand-alone or integrated with enterprise systems
using standard third-party interfaces. Co-ordinator has a built-in vehicle-status
dashboard for complete real-time visual monitoring, as well as playback and search
facilities.
Co-Ordinator has been configured to work with GPS data transmitted from handportable
TETRA radios, providing the positions of officers on-demand or in real-time to
help safeguard their personal safety.
In-vehicle solutions include dash-mounted Panic Buttons that trigger alarms at the
control centre immediately. Also available are wrist-wearable or pendant style remote
alarms that communicate with the vehicle using DECT digital radio technology up to a
distance of 500 metres.
APD also supplies Mobile Information Solutions that can be vehicle-based or operate
on handheld devices such as PDAs, providing access to police database and crime
forms and Passport Readers that can be integrated with messaging and location
sensitive data.

TETRA Applications
Aplicom Oy
Address
Sinimäentie 8B
FIN-02630
Espoo
Finland
Web address
www.aplicom.com
Contact information
info@aplicom.fi
About the company
Aplicom is a supplier of computer
platforms for demanding fleet
management, vehicle telematics and
wireless telemetry applications. With
over fifteen years of experience, Aplicom
has gained an established reputation in
the industry.
Aplicom’s customers are service
providers and system integrators as well
as vehicle and other equipment
manufacturers. Aplicom relies on its
system partners for the delivery of
solutions for user organisations.
Aplicom´s proven partner concept is
based on a close co-operation between
Aplicom and the system suppliers. The
local system supplier is needed to
provide the specific software and local
services essential to a successful system
implementation. Aplicom is always open
to welcome new companies into the
Aplicom partner network.
Based on its platforms, Aplicom also
provides customised products and
services to fulfil specific customer
requirements.
10
NOVEMBER 2004
Aplicom F-series - compact vehicle workstation
The Aplicom F Series is a compact vehicle workstation with advanced vehicle telemetry
features. It has been designed to fit into a vehicle’s DIN-sized car radio slot and is
aimed at applications that require messaging, telemetry and/or automatic vehicle
location (AVL) features. It has versatile data interfaces, including serial ports, CAN Bus
and analogue and digital inputs, as well as an integrated GPS receiver option. PC
compatible Aplicom keyboards KP 3 and KM 80 can be used with F Series. The F-Series
is also available with the Linux operating system.
The unique DT 1000 display unit of F Series is a DIN-sized car radio slot touch screen
monochrome display. It can be fitted in front of the CPU or separately if a free slot is
not available. The touch panel incorporates the whole user interface on the screen,
including operating buttons.
Aplicom Bluetooth module ABT100 can be used with F Series as a local radio link to
attach other devices or for other short distance data communication.
F Series is an open platform that is fully programmable with Aplicom programming
tools. Partner applications are available for various purposes.

TETRA Applications
Aplicom Oy
Address
Sinimäentie 8B
FIN-02630
Espoo
Finland
Web address
www.aplicom.com
Contact information
info@aplicom.fi
About the company
Aplicom is a supplier of computer
platforms for demanding fleet
management, vehicle telematics and
wireless telemetry applications. With
over fifteen years of experience, Aplicom
has gained an established reputation in
the industry.
Aplicom’s customers are service
providers and system integrators, as well
as vehicle and other equipment
manufacturers. Aplicom relies on its
system partners for the delivery of
solutions for user organisations.
Aplicom´s proven partner concept is
based on a close co-operation between
Aplicom and the system suppliers. The
local system supplier is needed to
provide the specific software and local
services essential to a successful system
implementation. Aplicom is always open
to welcome new companies into the
Aplicom partner network.
Based on its platforms, Aplicom also
provides customised products and
services to fulfil specific customer
requirements.
11
NOVEMBER 2004
Aplicom C-series - the communication server
for telematics and telemetry
The Aplicom C series is a flexible, open platform for various M2M and vehicle telematics
applications. It is ideal for remote control and remote diagnostic applications that
require a powerful, programmable platform with efficient local processing of data.
Internal, programmable power management makes it possible to use the C-series in
applications that require minimum power consumption.
The operational specifications enable use in cold and warm temperatures and a
version with added protection is available on request.
The C Series has versatile data interfaces, including serial ports, CAN Bus and analogue
and digital inputs. An integrated GPS receiver option is available as well as the Aplicom
Bluetooth module for short distance wireless data communication.
C Series is an open platform that is fully programmable with Aplicom programming
tools. Partner applications are available for various purposes.

TETRA Applications
Basset
Address
Torget 1
P.O. Box 1156
SE-17223 Sundbyberg
Sweden
Web address
www.basset.se
Contact information
Email: info@basset.se
Phone: +46 8 5626 7600
Fax: +46 8 28 62 31
About the company
Basset supplies communication
providers with state-of-the-art
Mediation, Billing, Roaming and Revenue
Assurance solutions. The delivered
systems are high performance, with
excellent value-for-money and short
time to market.
The company’s products are flexible and
well proven. There are more than 100
installations in 45 countries all over the
world, serving over 80 million
subscribers. Clients range from 30,000 to
15 million-subscriber operations.
Basset holds an experienced team of
telecom professionals and skilled
development resources, combining
domain expertise with knowledge of
efficient data processing and different
types of telecom systems and standards.
The company was founded in 1996 and
has grown steadily while showing a
positive net-revenue every year.
“We believe the key to our success is our
ability to create value for our customers,
helping them secure revenue and reduce
costs”.
12
NOVEMBER 2004
BeanCounter – the complete billing solution
BeanCounter is a fully convergent billing system, adapted for today's and tomorrow's
telecom services . It collects data of any kind, from any source, and can present it on a
single invoice. BeanCounter handles postpaid and prepaid subscriptions, based on
CDRs or in real time. It communicates with all kinds of networks, such as GSM,
analogue, IP and TETRA, and handles all types of data, e.g. GPRS, content, and event
based charging.
The data can be collected from switches, content applications and routers and the data
handling functions cover communication with other systems and the creation of any
output formats. Standard Basset components manage data handling, collection and
forwarding of data within and outside the system, mediation, and rating. BeanCounter
offers extremely high data throughput. Even when installed on inexpensive, standard
hardware, BeanCounter processes 10,000 records per second on each server.
CallGate – billing gateway and mediation device
CallGate is a complete package for mediation. It communicates with all existing
network entities, offers fast data handling, reads and creates any data format, and
provides an easy-to-use graphical user interface, making administration easy.
CallGate acts as a transparency interface between switches and data collecting
equipment like billing systems. It collects CDRs (call data records) from the switches
and converts the data. The CDRs are then forwarded to the billing or fraud system, or
any other application. The application can handle any input or output formats, and
collect data from, for example, GSM, GPRS, IP, TETRA, analogue, and fixed switches. The
operator can create or change output formats, with no programming required. Tasks
can be tied to schedules and automatically executed at defined times.

TETRA Applications
Basset
Address
Torget 1
P.O. Box 1156
SE-17223 Sundbyberg
Sweden
Web address
www.basset.se
Contact information
Email: info@basset.se
Phone: +46 8 5626 7600
Fax: +46 8 28 62 31
About the company
Basset supplies communication
providers with state-of-the-art
Mediation, Billing, Roaming and Revenue
Assurance solutions. The delivered
systems are high performance, with
excellent value-for-money and short
time to market.
The company’s products are flexible and
well proven. There are more than 100
installations in 45 countries all over the
world, serving over 80 million
subscribers. Clients range from 30,000 to
15 million-subscriber operations.
Basset holds an experienced team of
telecom professionals and skilled
development resources, combining
domain expertise with knowledge of
efficient data processing and different
types of telecom systems and standards.
The company was founded in 1996 and
has grown steadily while showing a
positive net-revenue every year.
“We believe the key to our success is our
ability to create value for our customers,
helping them secure revenue and reduce
costs”.
InfoGate – data warehouse solution
13
NOVEMBER 2004
InfoGate is a complete, advanced and flexible data warehouse solution with functions
that include data collection, filtering, conversion, modifications, rating, storage, and
reports. It can be used as a management-reporting tool, an information source for
commercial departments, and for technical analyses.
InfoGate allows storage of and access to huge volumes of historical data and reports
which can cover long time periods. Reports can also be modified and created without
programming and are administered via a web user interface. The system ensures that
report jobs don't jeopardise data that is used for business purposes. InfoGate handles
records at speeds of up to 50,000 records per second.
The application can collect data in a number of formats, for example GSM, IP, TETRA,
GPRS, analogue and fixed switch data. Examples of possible data sources are mobile
network switches, SS7 probes and billing gateways, roaming gateways and fraud
systems.
The InfoGate database structure and storage methods are easy to understand and
bring benefits such as rapid access, flexible data access options and high capacity.

TETRA Applications
Comptel Corporation
Address
Lapinrinne 3
FIN 00180
Helsinki
Finland
Web address
www.comptel.com
Contact information
Kari Niinimäki, Vice President, Sales and
Marketing
Tel: +358 9 7001 1875
E-mail: kari.niinimaki@comptel.com
About the company
Comptel Corporation is the global market
leader in mediation and provisioning
solutions. Comptel has delivered
solutions to over 210 customers in 67
countries worldwide. Comptel’s state-ofthe-art
software is used in
telecommunication, banking and
government sectors, to enable charging,
billing and user management services.
Comptel’s turnover in 2002 was EUR 49.3
million. The company has over 500
employees. Comptel was established in
1986 and is listed on the Helsinki
Exchanges (HEX: CTL1V). For more
information, visit www.comptel.com.
14
NOVEMBER 2004
Comptel User & Service Management for TETRA
Comptel TETRA gives the operator up-to-date information on all the active users and
terminals in the network and provides accurate service data and usage reports.
Comptel TETRA automates and harmonises the user, terminal and service management
process and allows network personnel to concentrate on essentials - running the
public safety network in a reliable and controlled manner.
In shared TETRA networks, user management becomes a mission critical process.
With Comptel TETRA this critical task is simple and secure with the privacy and security
policy incorporated with user and organisation data. Comptel TETRA allows users to be
assigned to organisations and terminals to users. By using predefined user profiles,
the creation and activation of services for separate user groups or even positions
inside the groups is simplified.
Automatic information collection and single source reporting enables efficient and
controlled usage. It provides tools to automatically identify unauthorised users and
terminals and tools to minimise fraud and abuse.
Comptel TETRA also enables billing functionality. It rates and reports the collected
usage information according to predefined criteria like user, organisation and
terminal. Automatically published reports provide organisations with information on
their usage and the operator with the ability to charge organisations. Comptel TETRA
does not, however, produce the final bill and ledger functionality.
For emergency agents Comptel TETRA offers a secured and controlled way to query
numbering and user information. This and other all the other functionality of Comptel
TETRA provides operators, users, organisations and other interest groups with high
quality tools to increase the reliability of TETRA networks.

TETRA Applications
COSMOS Software
Enterprises, Ltd
Address
P. O. Box 941
1000 Sofia
Bulgaria
Web address
www.space-comm.com
Contact information
Miroslav Nachev, Managing Director
Tel: +359 88 897 31 95
E-mail: miro@space-comm.com
About the company
Cosmos Software Enterprises Ltd is
dedicated to research, planning and
development of software and
communication solutions and services.
Our main activities are Software
Development, Development of complex
Web Solutions and Consulting in the IT
and Communications domains. We have
more than 10 years experience.
Cosmos Software Enterprises Ltd is
aware of the unique nature of IT solution
requirements of businesses,
organizations and individuals. We
provide a total service package. We offer
a process that starts from pre-survey and
evaluation, goes through designing and
building and full testing, to the building
stage and ends with installation and
training.
We have developed successful solutions
for many public organizations and
private companies. The success of our
company is measured by the success of
our customers.
Mobile TETRA Data Terminal for Vehicles
15
NOVEMBER 2004
Mobile TETRA Data Terminal for Vehicles is industrial standard small computer installed
in vehicles. It is manufactured for operation in extreme conditions, different
temperatures and climates. The system also consists of GPS Receiver, TFT Industrial
Display, Industrial Keyboard and other interfaces. The operating system is Linux.
We offer Mobile TETRA Data Terminal for Vehicles which supports different classes of
processors: VIA, AMD, Intel Celeron/Pentium and Intel Centrino. We can customise our
products according to your criteria.
Our company takes part in developing Nokia projects, as well as their integration and
maintenance. We offer attractive prices and high quality for our products.
Cosmos Software Enterprises Ltd will be glad to be your partner.

TETRA Applications
Creanord
Address
Hämeentie 153 C
FIN-00560 Helsinki
Web address
www.creanord.com
Contact information
Antti Pappila
e-mail: antti.pappila@creanord.com
tel:+358 50 379 8039
About the company
Creanord offers proven solutions in a
number of areas including network fault
isolation, secure remote access,
applications monitoring and environmental
monitoring. In addition,
Creanord’s Network Management
Solution can be applied to develop new
solutions, even for unique networks.
The result is a real economic benefit for
Creanord’s customers in the form of
greater network uptime and better
network performance as diagnostic and
resolution times decrease.
16
NOVEMBER 2004
Network Management Solution for TETRA
Creanord Network Management Solution for TETRA provides centralised alarm and
remote management for distributed Nokia TETRA Network elements and surrounding
telecommunication infrastructures. Creanord’s solution uses SNMP Management
Technology, which is widely used among Telecom Service Providers, IT industry and
professionals. The solution is reliable and can be scaled to your requirements.
Low Total Cost of Ownership (TCO) is achieved through the use of a central network
management system, which is easy to install and operate.
Creanord Network Management Solution for TETRA includes a distributed software suite,
called Active Management Operations Center (AMOC) and Intelligent Devices.
Active Management Operations Center (AMOC)
AMOC is a secure, scalable, distributed software suite managing mission-critical
networks and services. It enables visualisation, monitoring and pro-active operation of
networks, using components running on different servers, workstations and laptops.
Intelligent Devices
Intelligent Devices are located near Nokia TETRA switches, TETRA base stations and
other managed network elements such as routers, optical modems and UPS power
supplies. By using purpose built alarm-processing filters, the Intelligent Device identifies
various sources of alarms and prioritises them. Alarms are then delivered to the AMOC
where appropriate actions are taken to restore performance.
Network Management Solution Highlights
• Alarm Management –monitors network devices for alarms, generates unauthorised
access or power loss alarms, and takes action to resolve the problem
• Easy to use Alarm and Event filtering and Notification
• Secure Access - login for real-time view of network device functionality through ports
that are monitored and logged
• Data Buffering - data collected from managed elements is automatically buffered and
forwarded for later viewing, downloading or feeding to applications, including logs of
keystrokes and Call Detail Records (CDRs)
• Multi-Vendor Management Information Base (MIB) expression compiler
• Integration and Programming APIs

TETRA Applications
CyberTech B.V.
Address
Hazenkoog 25
1822-BS Alkmaar
The Netherlands
Web address
www.cybertech.nl
Contact information
David McArthur
Director – Sales & Business Development
Office: +31 (0) 72 564 6544
Mobile: +44 (0) 7970 270 476
E-mail: d.mcarthur@cybertech-
telecom.nl
About the company
CyberTech B.V was founded in the
Netherlands in 1985 to initially develop
high-quality telecom interface products
and custom solutions for Telecom and
Recording manufacturers worldwide.
CyberTech is self-contained with inhouse
R&D, Engineering, Manufacturing
and Support services. Currently, in excess
of 70% of the total number of employees
are involved in these functions.
CyberTech undertakes substantial
investment in R&D with both the
hardware and software for each product
being developed in-house.
Ultra-modern test equipment ensures
complete control over the quality of
CyberTech products for both small and
large production runs for customised
and standard products.
CyberTech specialises in recording
solutions for mission critical public safety
trunk radio installations worldwide.
CyberTech has a strong relationship with
Nokia through the TWISP programme.
Global Recording
17
NOVEMBER 2004
During a major incident, rescue teams can work efficiently because they can
communicate directly with each other over their mobile radio systems. In the Public
Safety market, it is essential to have the ability to record and replay all radio and
associated telephone transmissions and CyberTech’s MynaVoiceTrunked Radio
Recording System offers this facility.
Terrestrial Trunked Radio (TETRA) is an open digital trunked radio standard - defined
by the European Telecommunications Standardisation Institute (ETSI), it meets the
needs of the most demanding professional mobile radio users. CyberTech is one of the
leading companies in recording, storage and replay for this technology.
The CyberTech solution includes the capture of both audio and call data from the
Nokia radio system, and provides a user-friendly replay application for the
reconstruction of a scenario, or a single call.

TETRA Applications
CyberTech B.V.
Address
Hazenkoog 25
1822-BS Alkmaar
The Netherlands
Web address
www.cybertech.nl
Contact information
David McArthur
Director – Sales & Business Development
Office: +31 (0) 72 564 6544
Mobile: +44 (0) 7970 270 476
E-mail: d.mcarthur@cybertech-
telecom.nl
About the company
CyberTech was founded in the
Netherlands in 1985 to initially develop
high-quality telecom interface products
and custom solutions for Telecom and
Recording manufacturers worldwide.
CyberTech is self-contained with inhouse
R&D, Engineering, Manufacturing
and Support services. Currently, in excess
of 70% of the total number of employees
are involved in these functions.
CyberTech undertakes substantial
investment in R&D with both the
hardware and software for each product
being developed in-house.
Ultra-modern test equipment ensures
complete control over the quality of
CyberTech products for both small and
large production runs for customised
and standard products.
CyberTech specialises in recording
solutions for mission critical public safety
trunk radio installations worldwide.
CyberTech has a strong relationship with
Nokia through the TWISP programme.
Console Recording
18
NOVEMBER 2004
There is a growing requirement for the provision of cost-effective recording solutions
for the capture and storage of phone and radio communications directly at the
Dispatcher Console. The CyberTech Myna Voice Dispatcher Console recording system is
a cost effective, highly reliable method of recording all the communications made at
the Nokia Dispatcher Console.
The CyberTech solution enables organisations to install the hardware and software
components in the Nokia Dispatcher Workstation without any additional external
recording hardware. Once installed, the Dispatcher has full replay functions at his
fingertips, giving him access to facilities such as instant replay, post call annotation,
and archiving.

TETRA Applications
DEBOOSERE TELECOM
Address
L. de Raetlaan 47
B-8870 Izegem
Belgium
Web address
www.deboosere-telecom.be
Contact information
Jos Deboosere, Management
Tel: +3251303612
E-mail: info@deboosere-telecom.be
About the company
DEBOOSERE TELECOM has been a
specialised system integrator in
communication solutions for over 15
years.
As a specialist in emergency
communications, the company has
developed EasyCAD Computer Aided
Dispatching.
EasyCAD
19
NOVEMBER 2004
EasyCAD is a complete and advanced Computer Aided Dispatching system for manned
and unmanned Fire Brigades, Emergency Services and industry. It handles analog and
digital communications, as well as telephone, fax, e-mail, building management and
wall-displays, all from one user-friendly graphic user interface.
Fully operational in the BELGIAN A.S.T.R.I.D. TETRA-network where it handles the
paging for fire-stations, EasyCAD is also being used in different types of industry for
emergency communications.
Easy-CAD is designed to show immediately who is available, what function he has and
how he can be reached. It allows an organization to alert all the right staff with one
mouse-click. This is real-time dispatching at its best.
Features include:
•Complete database of personnel and contacts
•Flexible pre-programming of complete procedures for instant-action
•Integration with AVL and GIS
•Complete history for reporting and after action review
•Single or multiple screen setup
•Several standard interfaces (PBX, PSTN, analogue radio, GSM, TETRA, building
management, meteo, wall-display)

TETRA Applications
Decision Focus
Address
Lincoln House
300 High Holborn
London
WC1V 75
UK
Web address
www.decisionfocus.co.uk
Contact information
Andrew Walley, Division Director -
Decision Focus PMR Solutions
Tel:+44(0)207-242-7121
Mobile:+44(0)7711-422358
E-mail:
andrewwalley@decisionfocus.co.uk
About the company
Decision Focus is a leading and dynamic
professional services company that
rapidly delivers business benefit to a
large number of organisations across a
number of sectors. We enable companies
to transform performance through
improvements in operational processes
underpinned by our world beating,
innovative applications and services.
Fleet Mapper and Radio Manager
20
NOVEMBER 2004
Fleet Mapper automatically creates fleet maps, whatever their complexity, reducing
the time spent on the process from potentially months to minutes. The application
enables quicker and more accurate design and makes completing any TETRA compliant
database a simple and efficient task. Fleet Mapper automatically creates ISSIs/TETRA
Ids, GISSIs and AlphaTags/Aliases. Strict referential checking of linked information
ensures that the fleet map is correct and free of any conflicting data. Fleet Mapper also
enables automatic upload to the Nokia network infrastructure.
Fleet Mapper’s graphical user interface presents a visual representation of the system.
Any diagram can be superimposed on to the GUI, which is created in Microsoft Visio. It
is also dynamically linked to Fleet Mapper, ensuring that changes made in one
application are automatically updated and represented in the GUI.
Radio Manager is a powerful application that provides complete asset and repair
management of both TETRA and other IT assets. Using appropriate forms, graphs, and
the GUI, users can easily manage and receive a whole range of information including:
• Site and contact details
• Asset conditions. Locations, ownership and values
• Repair history of equipment
• Automatic creation of fleet map terminal radio details
• Management of TETRA information
• Battery Management
• Links to HR systems
• Information showing trends and performance
• Direct upload to the Nokia terminal programmer

TETRA Applications
Elektro-Arola
Address
Leppäkuja 2
FIN-14200
Turenki
Finland
Web address
www.elektro-arola.fi
Contact information
Kalle Arola, Marketing Director
Tel: +358 3 630 830
E-mail: info@elektro-arola.fi
About the company
Elektro-Arola Oy - communication and
alarm technology for professionals
Established in 1974, Elektro-Arola Oy has
30 years experience in developing alarm
transmission devices and applications
for professional use.
Public safety solutions have always been
our main market and we have strong
experience of TETRA and conventional
radio technology.
SKL-12 PRO TETRA status transmitter
21
NOVEMBER 2004
SKL Pro - Just press the easily visible backlit button and your status is transmitted
immediately.
SKL-12 PRO
• programmable, microprocessor controlled status transmitter with up to 12 buttons
• backlit buttons, text and colours can be defined by customer and also changed later
• supports Nokia TxR4x0/TxR8x0, Sepura, Cleartone and Motorola TETRA radios
• separate status and TETRA destination number can be defined for each button
• the last pressed button shines brighter (or blinks until acknowledgment status is
received, if function in use)
• each button can also be defined to function in ON/OFF mode (sends a different status
when pressed again)
• 'in network' status can be sent automatically (useful in weak radio coverage areas)
• SKL Pro is easily configurable by Windows PC configuration software
• slot or surface mounting, fits in standard car radio mounting slot, surface mounting
frame included
GPS option for transmitting location information
• versatile configuration for automatic sending of location data by time interval,
polling, traveled distance, status, movement/immobility
• location data can also be sent manually by pressing a SKL button or an external
switch
Technical data
• Operating voltage 11-28 VDC, current draw 200 mA (with SmartAntenna GPS
connected 500 mA)
• Dimensions (h x w x d) 59 x 188 x 35 mm
• Buttons IP67

TETRA Applications
Elektro-Arola
Address
Leppäkuja 2
FIN-14200
Turenki
Finland
Web address
www.elektro-arola.fi
Contact information
Kalle Arola, Marketing Director
Tel: +358 3 630 830
E-mail Address: info@elektro-arola.fi
About the company
Elektro-Arola Oy - communication and
alarm technology for professionals
Established in 1974, Elektro-Arola Oy has
30 years experience in developing alarm
transmission devices and applications
for professional use.
Public safety solutions have always been
our main market and we have strong
experience of TETRA and conventional
radio technology.
TIU-5 PRO
22
NOVEMBER 2004
TIU-5 PRO is a versatile connection unit which enables different kinds of external
devices and systems to be connected to a TETRA radio. TIU-5 can receive and send
TETRA status and data messages and start preprogrammed functions.
Main features and functions:
• RS-232 serial interface for TETRA radio
• RS-232 serial interface for PC or other RS-232 controlled device
• 8 bit general purpose, programmable I/O
• tone generator output
• CCIR selcall encoding and decoding, DTMF encoding and POCSAG encoding
• Windows PC programmable
• operating voltage 12 VDC
Additional TIU-HVL unit:
• 3 relay outputs (one of these 230 VAC capable)
• 1 alarm input
• 1 speaker line-in from TETRA radio
• 1 600 ohm line-out with switch contact
• 1 protected 600 ohm line-out with switch contact
• 1 TX keying output to analogue radio
• 1 TX audio frequency output to analogue radio
• 1 RX audio frequency input from analogue radio
• 1 TX keying input from external analogue device
• 1 TX audio frequency input from external analogue device
• 1 acknowledgement input from external analogue device

TETRA Applications
First Hop Ltd
Address
Tammasaarenlaituri 3
00180 Helsinki
Helsinki
Finland
Web address
www.firsthop.com
Contact information
Antero Norkio, Key Account Director
Tel: +358 10 286 6440
E-mail: Antero.Norkio@firsthop.com
About the company
First Hop, a proven leader in mobile
middleware, provides scalable
messaging management, wireless
connectivity and optimisation products
for network operators and service
providers.
First Hop shortens wireless content
services time-to-market, providing
flexible charging schemes and
simplifying multi-vendor infrastructure
management.
First Hop Wireless Internet Router
23
NOVEMBER 2004
First Hop Wireless Internet Router is a complete infrastructure and business solution
for reliable delivery of wireless content services.
Wireless Internet Router includes a proven WAP Gateway and Push Proxy Gateway
products. It also incorporates multi-stack gateway/proxy capabilities, including WAP
1.x, Wireless Profiled TCP, and HTTP, enabling seamless delivery and charging of
content services over a single architecture.
Wireless Internet Router supports both WAP 1.X and 2.0 standards, enabling
connection-mode and connectionless WSP, segmented wireless multimedia messaging
transactions with WTP, WTLS security, and adaptation to multiple WAP bearers
through WDP. Bridging the mobile and Internet technologies, Wireless Internet Router
also supports the Wireless Profiled HTTP and TCP protocols, and can be used together
with SSL/TLS for security. Wireless Internet Router supports SMS, xCSD, GPRS, CDMA,
TETRA and WiFi.
Wireless Internet Router also includes an integrated Push Proxy Gateway based on the
OMA/WAP standard, making it easy for Operators and Content Providers alike to send
push messages to users, such as alerts and notifications. The delivery of pushed
content can also be batched, timed, and prioritised to meet service requirements.
With its support for the WAP 1.x and 2.0 specifications, Wireless Internet Router
integrates smoothly into today’s browsing, download, and picture messaging
environments. Services with WML, xHTML, MMS, Java downloads, ring tones, and
multimedia can now be offered via a uniform delivery architecture.

TETRA Applications
First Hop Ltd
Address
Tammasaarenlaituri 3
00180 Helsinki
Helsinki
Finland
Web address
www.firsthop.com
Contact information
Antero Norkio, Key Account Director
Tel: +358 10 286 6440
E-mail: Antero.Norkio@firsthop.com
About the company
First Hop, a proven leader in mobile
middleware, provides scalable
messaging management, wireless
connectivity and optimisation products
for network operators and service
providers.
First Hop shortens wireless content
services time-to-market, providing
flexible charging schemes and
simplifying multi-vendor infrastructure
management.
First Hop Wireless Accelerator
24
NOVEMBER 2004
First Hop Wireless Accelerator provides server-only and client-server acceleration to
optimise data communication over GPRS and other wireless networks. Fully compliant
with today’s Virtual Private Network (VPN) solutions, it allows convenient and secure
downloading of corporate e-mail and documents over wireless networks such as
TETRA, xCSD, GPRS, EDGE and even WiFi. Benefiting both consumer and corporate end
users, it includes optional client software for laptop and handheld device users who
use mobile phones to access the Web. With its flexible configuration, Wireless
Accelerator works transparently with existing Web applications and required no
changes to existing content or applications.
With Wireless Accelerator, VPN-secured data is available wirelessly and no time is
wasted waiting for the data to download. The user has remote access to e-mail,
intranet, ERP applications, and folder sharing over an accelerated wireless link.
Decreased download times mean end-users can improve their work efficiency
immediately.
A single Wireless Accelerator server in the core network can serve several enterprises
with VPN-secured wireless data. The server-only edition is also an easy way to rapidly
serve the mass consumer market. To provide the maximum in acceleration
performance, operators can easily deploy Wireless Accelerator clients, improving
customer satisfaction and decreasing churn.
Larger enterprises may choose to install Wireless Accelerator server at their premises
for end-to-end wireless VPN communications. In this case, mobile operators can offer
to deploy the wireless data acceleration as a turnkey solution.

TETRA Applications
FM Electronics Ltd.
Address
12 –14 Forest Vale Road,
Cinderford
Glos. GL14 2PH
UK
Web address
www.fmelectronics.co.uk
Contact information
Alan Jones, Sales Director
Tel: +44 (0) 1594 827070
or +44 (0) 7768 068814
E-mail: alanjones@fmelectronics.co.uk
About the company
FM Electronics designs, manufactures
and supplies wireless alarm systems that
provide protection for property and
personnel in a range of niche
applications. Established in 1986, we
work closely with Partners in the market
to provide innovative solutions for
specialist alarm requirements.
Marketing its products in the UK and in
Continental Europe, FM Electronics
supplies a wide range of government
and commercial enterprises and is a
member of APPSS.
We are design and manufacturing led.
Our success is based on close working
relationships with our partners -
delivering innovative solutions. FM
Electronics supplies a wide range of
government and commercial enterprises
and is a member of APPSS.
We set high standards because you need
to rely on the equipment you install.
Rigorous testing is carried out on
componenets from goods inwards
through to final assembly.
FM2000 TETRA Portable Alarm System
25
NOVEMBER 2004
The FM2000 is a complete wire free alarm system in a case. Designed for rapid and
effective protection of both property and personnel, the FM2000 uses a unique TETRA
& PSTN or GSM & PSTN signaling system for secure data transmission back to a central
control room. In an alarm condition, an SDS message can be sent via TETRA directly to
one or more remote terminals within a few seconds
A wide range of detection devices are available for the system. Each detection device is
regularly monitored by the control panel and a Class 6 system can also obtain a police
response via the alarm-receiving centre, provided the system installation satisfies
Local/National Police force criteria.
All the detection devices used in this system are wire free and can operate up to 100
metres away from the control panel.
The central control point receiver contains a database that allows details of the
alarm’s location, contact telephone numbers or any other information that may be
required to be displayed when the alarm is activated. The receiver can handle alarms
from a maximum of ten incoming signal paths.

TETRA Applications
FREQUENTIS
Address
Wolfganggasse 58 - 60
A - 1120 Vienna
Austria
Web address
www.frequentis.com
Contact information
Roland Leimer, Director Public Safety
Tel: +43 1 811 50 - 3381
E-mail: Roland.Leimer@Frequentis.com
About the company
Frequentis was founded in 1947 and has
been trading in excess of 50 years. We
are the market leader in Air Traffic
Control communication systems, more
than 95% of our business is exported
around the world and we currently have
operational systems in over 40 countries.
Against this background we have
diversified our technology into other key
market areas like public safety, public
transport or maritime where safety,
reliability and quality are key.
Frequentis´ engagement with TETRA
dates back to the early nineties. We have
become an important partner for the
development of TETRA solutions. We are
a reliable technology partner in all areas
of TETRA infrastructure development –
starting from the design and
development of central systems
complete with switches, HF areas,
network management and subscriber
management systems to customerspecific
dispatcher solutions. Our
customers profit from our long
experience, applications and products,
service portfolio and our partnerships
with the world’s TETRA manufacturers.
FREQUENTIS VCS 3020IP
26
NOVEMBER 2004
Integrated Communication Control System for Command and Control Centres
The VCS 3020IP is the newest generation of voice communication systems from
Frequentis. It is based on the future-oriented Voice-over-IP technology and is specially
optimised for use in Command and Control Centres. The VCS 3020IP stands out with its
extraordinary voice quality and extreme user friendliness, as well as a fully resilient
system architecture guaranteeing highest availability.
A PC workstation is all that is needed to operate the VCS 3020IP, giving the user
complete control over every communication channel. The user interface can be
individually adapted to specific customer requirements. It can be operated via touch
screen, keyboard and mouse or – when integrated with other systems – via external
applications such as command and control (computer aided dispatching) software.
The VCS 3020IP can be easily connected to the various communication and data
networks, such as telephone networks (analogue and ISDN), analogue radio and TETRA
networks, via high-performance, scalable interface servers. A special gateway makes it
possible to connect VoIP end devices that are based on the standardised SIP (Session
Initiation Protocol). Easy system management is guaranteed through the TMCS
(Technical Monitoring and Configuration System).
Highlights of the FREQUENTIS VCS 3020IP:
•Control of telephone as well as analogue and digital radio with a single system
•Transmission of voice and data over Voice-over-IP
•Use of standard network and hardware components
•Highest voice quality
•Extremely fail-safe
•Support for virtual command and control centres
•Simple system management
•Many standard interfaces (PABX, PSTN, TETRA, analogue radio, intelligent building)
VCS 3020IP User Interface
VCS 3020IP System Architecture

TETRA Applications
FREQUENTIS
Address
Wolfganggasse 58 - 60
A - 1120 Vienna
Austria
Web address
www.frequentis.com
Contact information
Roland Leimer, Director Public Safety
Tel: +43 1 811 50 - 3381
E-mail: Roland.Leimer@Frequentis.com
About the company
Frequentis was founded in 1947 and has
been trading in excess of 50 years. We
are the market leader in Air Traffic
Control communication systems, more
than 95% of our business is exported
around the world and we currently have
operational systems in over 40 countries.
Against this background we have
diversified our technology into other key
market areas like public safety, public
transport or maritime where safety,
reliability and quality are key.
Frequentis´ engagement with TETRA
dates back to the early nineties. We have
become an important partner for the
development of TETRA solutions. We are
a reliable technology partner in all areas
of TETRA infrastructure development –
starting from the design and
development of central systems
complete with switches, HF areas,
network management and subscriber
management systems to customerspecific
dispatcher solutions. Our
customers profit from our long
experience, applications and products,
service portfolio and our partnerships
with the world’s TETRA manufacturers.
27
NOVEMBER 2004
FREQUENTIS RFD 100 TETRA PC Dispatcher
The RFD 100 TETRA PC Dispatcher is a software application for controlling connected
TETRA terminals. It can be installed on a standard PC which allows you to control TETRA
terminals using keyboard and mouse. As an alternative, the application can be run on
the Frequentis’ Dicora touch screen device (see picture), making it an optimal
communication solution for small control rooms or remote sites such as fire stations
or hospitals.
With the RFD 100, users can easily communicate over the TETRA network, initiating
direct or group calls, send short data messages or monitor the status of the connected
TETRA device. Besides TETRA, the RFD 100 can be integrated with telephone networks
and PABX, combining telephone and TETRA communication in a single device.
The RFD 100 comes with many useful features such as speed dial, call and SDS history,
or a telephone book, making it easy for users to communicate. The application
provides an ergonomic and Windows style graphical user interface that can be
adapted to specific customer requirements.
The RFD 100 TETRA PC Dispatcher can be used either as a single workstation or in
groups of up to five. A database server then provides central administration for call
numbers, direct dialing buttons and call protocolling.
Highlights of the FREQUENTIS RFD 100:
•Easy control of TETRA terminals
•Handling of TETRA and telephone communication with a single device
•Use of a standard PC or the Frequentis Dicora-T touch-screen device
•Integrated database for telephone book, call history, SDS history etc.
•Ergonomic and customisable user interface
•Supports PEI interfaces
•Optionally, integration of add-on features (e.g. CCTV)

TETRA Applications
Guiart Oy
Address
Palokunnanpuisto 1 B
02730 Espoo
Finland
Web address
www.guiart.com
Contact information
Juhani Viherlahti, Marketing Director
Tel: +358-40-550-0727
E-mail: juhani.viherlahti@guiart.com
About the company
Guiart Oy, based in Espoo, Finland,
develops and markets software used to
create, transmit and manage legally
competent digital images and
accompanying text and data records.
Guiart develops, sells and supports suites
of modular software products used by
law enforcement and public safety
agencies for the production of photos
using digital imaging technology. TETRA
Image Communication Arena (TICA)
distributed digital imaging software and
integrated systems are used to capture,
process and transmit digital
photographs, data and documents over
TETRA, GPRS, LAN and other networks.
Solutions are targeted at the unique
needs of law enforcement and public
safety, border guards and other
government agency and private-sector
initiatives.
28
NOVEMBER 2004
TETRA Image Communication Arena (TICA)
The image quality of a professional digital camera is always much higher than even
the best analogue or digital video camera could achieve. To make the most of the
benefits of digital imaging, TETRA Image Communication Arena (TICA) for Nokia TETRA
has been developed as a fast and reliable way of sending digital camera pictures
between field units and Emergency Response Centers.
Integrated with the general TETRA messaging scheme, TICA produces significant cost
and time savings compared to traditional analogue film technology. TICA covers the
whole process, starting from the actual digital camera images and extending all the
way up to the dispatcher’s imaging requirements.
TICAClient (TICAC) reads the images, image data saved by the digital camera and
documents. TICAKiosk client program is available for computer assisted imaging and
automatic robot camera applications. Data is saved on the computer and sent to the
image FTP server and the TICAServer (TICAS), which acts as the front end for other
applications using the image information sent by field operatives.
TICAServer was developed with the requirements of professional TETRA users in mind
and can be used for backup and secondary image and document transmission
purposes. TICA offers standard cryptography functions with key lengths starting from
256 bits. Images and text are stored in standard format for other application
programs. TICAViewer (TICAV) offers tools for searching and viewing images on the
server. The TICA mobile mug shot system goes one step further by providing a fast and
cost effective way to get images and documents to the field. It also supplies other
images such as tattoos, injuries, and weapons used or even stolen cars.

TETRA Applications
Infomatrix Ltd
Address
Infomatrix Ltd
High Street
Fen Drayton
Cambridge
CB4 5SJ
UK
Web address
www.infomatrix.com
Contact information
Nick Koiza, Sales & Marketing Director
Tel: +44 (0) 1954 232010
E-mail: nick.koiza@infomatrix.com
About the company
Infomatrix is a leading innovator and
developer of software solutions for
wireless communications. Based in the
high technology 'Silicon Fen', area of
Cambridge, UK, the company supports
companies throughout the wireless
industry value chain in professional
mobile radio, cellular and defense
communications markets. Infomatrix's
approach is to focus on the user benefits
that can be derived from technology.
UniTech Mobile Data Solutions
29
NOVEMBER 2004
UniTech Mobile Data Solutions is a fully integrated suite of applications with
supporting connectivity software platform that addresses the needs of the mobile
workforce. It securely links any mobile radio on any network, any mobile data
terminal, any peripheral device, with any server or control room application.
A key requirement of modern organisations is operational analysis, monitoring and
auditing of activities. The UniTech Connect Platform fully supports these management
functions, enabling a host of innovative applications that can improve operational
effectiveness and, therefore, service.
UniTech TurboNet data acceleration software improves the performance of wireless
applications. Consequently, costs are reduced and the user experience is enhanced as
applications become more responsive with less waiting time.
UniTech InfoBase gives staff an editable, personalised and up to date view of
corporate data. Content can be automatically customised depending on the
employee’s role or current situation. When combined with UniTech Messenger, realtime
alerts can be provided that link straight to the relevant InfoBase content.
UniTech Messenger enables interaction with mission-critical e-mail and alerting
systems, instantly and simply. E-mail and text messages are automatically
synchronised to provide crucial live updates enabling better management of an
incident, or displaying office notices to keep remote users better informed.
UniTech Dispatch is an extensible control room solution for providing better
management of a team of mobile workers or officers. Alongside efficiency
improvements and subsequent cost savings, other important benefits can include
faster response times, leading to increased safety for remote workers and the public.
UniTech Locate is a fully scalable Automatic Vehicle (or Person) Location system that
displays real-time positional, telemetry and status information about units on an
interactive map. UniTech Locate provides a control room operator or remote user with
a complete picture of a situation, enabling better decisions to be made.
UniTech Remote enables the control and monitoring of remote telemetry stations via a
fully featured management console.

TETRA Applications
Intergraph
Address
Delta Business park
Great Western Way
Swindon
Wiltshire SN5 7XP
UK
Web address
www.intergraph.com
Contact information
Jan Smets, Country Manager - Brussels
Tel : +32 (02) 55907-71
Email: Jan.smets@intergraph.com
About the company
Founded in 1969 Intergraph is a world
wide provider of technical software,
systems integration and professional
services. The company is respected for its
innovation, and for its high R&D
investment in new technologies that
make a difference.
Intergraph Public Safety is a market
leader with nearly 200 installations of its
I/CAD command and control system, and
is already helping agencies and other
users to protect hundreds of millions of
people worldwide. The company’s global
resources are combined with local
solutions, provided by Intergraph Public
Safety centres in the UK, continental
Europe, Australasia, the Far East and the
Americas.
Nearly half of Intergraph Public Safety’s
product licences are sold in Europe,
where its systems for emergency
services and commercial markets are
used to manage critical resources for 86
million members of the public.
I/CAD
30
NOVEMBER 2004
I/CAD is an “intelligent” interactive mapping and data entry system to dispatch,
monitor and manage emergency services, using Intergraph’s expertise in both public
safety and geographic information systems.
Time is critical in an emergency dispatching centre. Therefore the user interface
provides maximum operator productivity with easy to use commands, dynamic display
of relevant information and fast response times. The system assists the operator in
coordinating resources in the field, coordination between agencies and distribution of
information.
The result is reduced response time and better usage of resources. But the CAD
environment does not stop at the walls of the communications centre.

TETRA Applications
Intergraph
Address
Delta Business park
Great Western Way
Swindon
Wiltshire SN5 7XP
UK
Web address
www.intergraph.com
Contact information
Jan Smets, Country Manager - Brussels
Tel : +32 (02) 55907-71
Email: Jan.smets@intergraph.com
About the company
Founded in 1969 Intergraph is a world
wide provider of technical software,
systems integration and professional
services. The company is respected for its
innovation, and for its high R&D
investment in new technologies that
make a difference.
Intergraph Public Safety is a market
leader with nearly 200 installations of its
I/CAD command and control system, and
is already helping agencies and other
users to protect hundreds of millions of
people worldwide. The company’s global
resources are combined with local
solutions, provided by Intergraph Public
Safety centres in the UK, continental
Europe, Australasia, the Far East and the
Americas.
Nearly half of Intergraph Public Safety’s
product licences are sold in Europe,
where its systems for emergency
services and commercial markets are
used to manage critical resources for 86
million members of the public.
I/Mobile
31
NOVEMBER 2004
I/Mobile is the interface to CAD for the field units. It provides voiceless dispatch, status
updates, messaging, and queries to a variety of systems such as crime databases.
I/Mobile also interfaces with automatic vehicle location (AVL) hardware and provides
extensive map capabilities. It communicates with the central site over the IP transport
provided by the Nokia’s TETRA Radio System (NTS).
The I/Net products rely on standard intranet technology to allow personnel
throughout the agency to retrieve dispatch information without having special CAD
software installed on their computers. An interactive map gives a local commander an
immediate overview of the situation in his area.
The combination of the central dispatcher database, the mobile application and the
web application makes data available where and when needed, while data input can
also be done where it is appropriate.
For Nokia’s Tetra System, Intergraph offers the Integrated Radio product (I/Radio),
which allows operators to handle radio dispatch functions from within the CAD
environment. I/Radio supports both group calls and individual calls.

TETRA Applications
Knosos
Address
Knosos S.L.
Àlaba 140, Planta 7a
08018
Barcelona
Spain
Web address
www.knosos.com; www.micronav.net
Contact information
Jordi Riulas Casiriain, Account Manager
Tel: +34 933 208 305
Fax: +34 933 208 306
E-mail: jriulas@knosos.es
About the company
KNOSOS is a Spanish company located in
Barcelona, and is a leader in designing
and integrating systems based on
information technologies, where GPS
location, telecommunications and
control infrastructures are key issues.
Knosos has operated in the European IT
market since 1995.
AVL Application Server
32
NOVEMBER 2004
AVL Application Server is the KNOSOS designed high performance Fleet Management
Server. It collects all GPS and non-GPS data from equipment installed in vehicles – the
KNOSOS K8 GPS unit – processes it, saves it to a database and redirects the information
to its client, the Third Party AVL Application.
The AVL Application Server communicates with vehicles using the Communication
Server. With the AVL Application Server, plus the Communication Server and proper
Communication Connectors, a number of communication technologies can be
integrated, including Tetrapol, GPRS, TETRA, GSM, SMS and Data Call, and analogue 2RP
Radio.
GPS information consists of: accurate date and time, geographical coordinates,
speed, course, quality of the information, tracked kilometers. This GPS information can
be originated in the vehicle according to different events:
• Frequency-based programming of the vehicle
• Distance-based programming of the vehicle.
• Mixed frequency/distance programming
• Event-generated position: Control Point detection
• Direct query from the AVL Application Server
• Emergency situation, obtaining a position each second in the best case.
Several status signals can be generated in the vehicle and sent to the AVL Application
server, together with GPS location information. Distress signals are usually very
important in AVL systems and can be used to trigger emergency GPS tracking.

TETRA Applications
Knosos
Address
Knosos S.L.
Àlaba 140, Planta 7a
08018
Barcelona
Spain
Web address
www.knosos.com; www.micronav.net
Contact information
Jordi Riulas Casiriain, Account Manager
Tel: +34 933 208 305
Fax: +34 933 208 306
E-mail: jriulas@knosos.es
About the company
KNOSOS is a Spanish company located in
Barcelona, and is a leader in designing
and integrating systems based on
information technologies, where GPS
location, telecommunications and
control infrastructures are key issues.
Knosos has operated in the European IT
market since 1995.
K8 GPS/TETRA v6 ®
33
NOVEMBER 2004
K8 GPS/TETRA v6 ® is a high performance GPS positioning unit, allowing GPS positioning
of a vehicle and the transmission of its position to a control centre via a TETRA
communication system.
K8 GPS/TETRA v6 has been designed for use with MicroNAV ® software or any other GIS
based software. Data are transmitted in real time using SDS (Short Data Service)
messaging. The K8 unit sends GPS frames drawn on the control centre software map.
Transmitted information includes position, speed, heading and GPS time.
Digital and analogue I/O can be implemented with the unit for remote measurements
and control onboard vehicles.
The K8 unit is connected to the PEI (Peripheral Equipment Interface) of any TETRA
mobile terminal, which acts as a modem. It is currently in use in several systems
connected to, for example, NOKIA TMR 420 and Nokia TMR880 terminals, and can be
programmed to work with any other TETRA mobile terminal. It also enables the serial
connection of any peripheral equipment such as printers, and can be programmed for
dual use with GSM/GPRS systems after integration of the corresponding modem.
Thanks to its small size and compact structure, the K8 unit can be used in the most
demanding conditions. KNOSOS can personalise the software within the K8 GPS/TETRA
v6 in order to achieve the desired functionality and the best use of the
communications channel.

TETRA Applications
Locus
Address
Locus Portal Corporation
Kuunkehrä 2B
FIN-02210
ESPOO
FINLAND
Web address
www.locusportal.com
Contact information
Tero Heinonen, CTO
Tel: +358-40-502 3134
E-mail: tero.heinonen@locusportal.com
About the company
Locus Portal is a vendor of advanced
location products for GSM, WCDMA, and
TETRA networks, which are designed for
superior capacity and accuracy
advantages with easy deployment and
short time-to-benefit.
Locus Portal’s extensive experience in
military real-time surveillance systems
gives a unique knowledge of location
calculation based on uncertain
observations. Locus Accuracy Server
technology is already proven in the GSM
environment where it provides the most
accurate location, based on network
information. The same technology
applied to TETRA networks forms Locus
TETRA Location System.
Locus Portal is a private company
headquartered in Helsinki, Finland.
Locus TETRA Location System
34
NOVEMBER 2004
Locus TETRA Location System is designed to meet the needs of the public safety
organisations now and in the future.
Locus TETRA Location System is a full featured Automatic Vehicle Location System
(AVLS) as well as a Automatic Person Location System (APLS), ensuring that control
rooms know the location of all appliances and personnel at all times.
The systems allow control officers to dispatch and manage resources more efficiently,
while the ability to view the location of vehicles and personnel on a map allows
quicker and more informed decision making and faster responses. It also allows better
management of critical resources such as expert staff, making it easier for the
dispatchers to direct the experts from location to location as needed.
The Control Officer and Dispatcher always have up-to-date information on the
situation in the field – as there are no coverage black spots, the system works
everywhere, both indoors and outdoors
Location information is secured from unauthorised access and location information
history can be stored and retrieved later. A whole situation can be recorded and
played back for analysis, including the movements of entire crew and all vehicles.
Automatic collection of comprehensive management information reduces the need for
manual inputting and form filling, saving time and improving operational efficiency, as
well as allowing a control room to manage resources in co-operation with other Public
Safety organisations more easily.

TETRA Applications
MedIT
Address
Postal address
Web address
www.medit.no
Contact information
Olee J. Olsen Jr., International
Distribution Manager
Tel: +47 21 52 01 07
Mobile: +47 93 46 32 25
Email: olee.olsen@medit.no
About the company
MedIT is a manufacturer of high quality
PC based cardiovascular diagnostics such
as rest and stress ECG, Sp02, temperature
and spirometry. The company is based in
Oslo, Norway and has a distribution
network throughout Europe.
35
NOVEMBER 2004
MeditSense 100E for Pre-Hospital Applications
The MeditSense 100E allows pre-hospital public safety organisations such as
ambulances, fire brigades and the military to record and send patient diagnostic
information, such as ECG, Sp02 and temperature, to hospitals via a TETRA
network.
Health personnel can use the system to view, print or transmit a patient‘s 12-lead ECG
recording to experts at a receiving hospital, to determine appropriate treatment.
Connecting any TETRA phone allows the patient information to be transmitted using
the system’s serial port. In addition, the system can use any GSM/GPRS/LAN PCMCIA
card for wirelessly transmitting ECG recordings directly to a central server or remote
fax machine.
Rugged enough to withstand water, as well as a fall onto concrete, the MeditSense
100E also provides the highest quality diagnostic recordings with a sampling rate of
2000Hz per channel. The 12-lead ECG can be viewed locally and transmitted on
standard communication networks or using the TETRA network for secure and stable
communications.
Designed to be easy to use, the user interface is currently available in English, Spanish,
Norwegian, Swedish, Finnish and Russian. Other languages can be easily added upon
demand.
The system consists of the MeditSense 100 recorder combined with the pre-hospital
version software interface, tablet PC, and ECG cable and is packaged in a rugged
carrying case.

TETRA Applications
Mobliz Ltd
Address
Tekniikantie 12
02150
Espoo
Finland
Web address
www.mobliz.com
Contact information
Sami Honkaniemi, Managing Director
Tel: +358 40 5848 001
E-mail: sami.honkaniemi@mobliz.com
About the company
Mobliz Ltd is a software and consultancy
company, specialising in the
management of services that leverage
telecommunications networks. Our
products and services assist our
customers in:
•Solving problems related to the
activation of network services, reporting
and billing of network usage and
operations
•Connecting operative and operational
support systems to network features and
data sources
•Improving the manageability of
systems, thus increasing the usage
efficiency and profitability of network
investments.
TETRA Network Information Base
36
NOVEMBER 2004
The TETRA Network Information Base (TNIB) is a software solution that automates
management of usage data. The system can be extended with the Subscriber Data
centre component to enable provisioning and user data monitoring. The system
components are available as separate products or as an integrated solution.
TNIB Mediation Engine is a reliable tool for managing network data collection,
conversion and delivery from network elements, while TNIB Real Time is an intelligent
real-time network data collection system, which enhances network usage data (CDRs)
with real-time event information.
Subscriber Data Centre allows user organisations and small network operators to
rapidly verify, validate, refresh and recover subscriber parameters in the network,
enabling rapid provisioning of different pre-defined organisation profiles, automated
parameter enforcement and tracking of changes in the network. The SDC also provides
management data for terminals, as well as unit/patrol management.
Usage information can be retrieved from any network elements, including TETRA
exchanges, operative applications and WAP gateways and combined into a single view
of the network.

TETRA Applications
Mobliz Ltd
Address
Tekniikantie 12
02150
Espoo
Finland
Web address
www.mobliz.com
Contact information
Sami Honkaniemi, Managing Director
Tel: +358 40 5848 001
E-mail: sami.honkaniemi@mobliz.com
About the company
Mobliz Ltd is a software and consultancy
company, specialising in the
management of services that leverage
telecommunications networks. Our
products and services assist our
customers in:
•Solving problems related to the
activation of network services, reporting
and billing of network usage and
operations
•Connecting operative and operational
support systems to network features and
data sources
•Improving the manageability of
systems, thus increasing the usage
efficiency and profitability of network
investments.
37
NOVEMBER 2004
TETRA Operative Application Server & SDS
Service Gateway
TETRA Operative Application Server (TOAS) significantly shortens the path to operative
data applications. The TOAS system incorporates real-time network information into
an easily usable and manageable package, making development of robust
applications easier.
The TOAS system comes with ready and tested standard applications, and cost
effective customisation. Sample standard applications include:
• SDS Service Gateway - for rapid provisioning of SDS/SMS based data services such as
database queries and field data collection, etc
• TETRA Message Centre - provides reliable messaging between TETRA
users/applications, GSM subscribers and other networks.
The SDS Service Gateway software enables a professional network operator or user
organisation to build managed SDS based services cost-effectively and reliably. The
system provides SDS connectivity (e.g. via the Nokia CIS server), and a centrally
managed environment for controlling and monitoring critical services. The SDS
Gateway is a single, managed entry point to professional information services, which
protects the back-end systems and guarantees availability of critical services. The
system serves as a front-end to data sources and network applications, and provides a
framework for introducing new SDS based services.
SDS-based services are typically queries to a database or system by sending
an SDS with a specific service keyword. The result of the query is returned as an SDS to
the user.

TETRA Applications
MSLocation Oy
Address
Koulukatu 5-7
53100 Lappeenranta
Finland
Web address
www.mslocation.com
Contact information
Kalle Laurikainen
Sales Manager
Tel: +358 5 541 9700
E-mail:kalle.laurikainen@mslocation.com
About the company
MSLocation provides reliable mobile
location solutions that allow its clients to
offer location based services, ensure field
staff and lone worker safety, enable
efficient fleet management and improve
service quality and efficiency.
MSL Nexus isthecoretechnology
component in MSLocation's mobile
location solutions. The versatile platform
supports various positioning methods,
the latest mobile communication
technologies and multifaceted service
management. It ensures complete enduser
privacy and provides a reliable
platform for applications relying on
position information.
MSLocation is a company with a wealth
of experience in developing mobile
location solutions that meet customer
needs and provides them with a
competitive edge. MSLocation has both
the technological expertise and
innovative talent that make it a strong
partner in offering mobile location
services.
MSL Nexus
38
NOVEMBER 2004
MSL Nexus is a highly versatile Mobile Location Service Platform that allows network
operators and service providers to offer Mobile Location Services. Large corporations
and government agencies can use the technology to provide safety, increase
productivity and improve service quality.
The platform offers:
•Modular, scalable high-performance server architecture
•Multiple data access channels, such as GMLC and SMSC
•Versatile multi-layer privacy and provisioning capabilities
•Standardised LIF API with enhancements, such as position history, user management
and positioning triggers for location sensitive applications
•Support for most positioning methods, including GPS, Assisted GPS, Enhanced Cell-ID,
GPS+Enhanced Cell-ID Hybrid and Cell-ID based solutions
•Support for a variety of end-user devices and SIM Toolkit applications
•Built-in support for future technologies
MobiNex is a high-performance tracking system that enables monitoring of
numerous units in a multi-user environment. Large corporations, the police, frontier
guards, customs, health care and security organizations can manage a large number of
moving vehicles and/or people with this centralized system.
SecTrack is an Internet application that allows business users and consumers to
locate moving people, vehicles and assets and view their real-time position on a map.
TextLocator makes location information available to any GSM phone. Locate vehicles,
assets and people at any time, anywhere.

TETRA Applications
NICE Systems
Address
Tollbar Way
Hedge End
SO30 2ZP
Southampton
UK
Web address
www.nice.com
Contact information
Paul Biddlecombe, Sales Consultant
Tel: +44 (0) 8707 224075
E-mail: paul.biddlecombe@nice.com
About the company
NICE Systems (NASDAQ: NICE), is a
worldwide leader of multimedia digital
recording solutions, applications and
related professional services. NICE
products and solutions are used in
contact centres, trading floors, air traffic
control (ATC) sites, and government
markets, as well as CCTV (closed circuit
television) recording for security use.
The first company in the world to
develop and market recording solutions
for TETRA networks, NICE’s DVRS takes all
the power and flexibility of our current
class-leading recording technologies,
combined with the technological
integration with Nokia’s TWISP.
NICE is the most experienced TETRA
recording supplier in the world, ready
and able to support you throughout the
lifetime of your TETRA investment.
DVRS recording platform
39
NOVEMBER 2004
The DVRS recording platform records directly from the TETRA switch, offering the
ability to record all communications and associated data including SDS messages, from
all radios, all talk groups and all zones, without compromise. Storage of data can be
configured to suite individual customers or agencies, offering the flexibility to
partition data locally and geographically for multi-agency purposes.
Replication, duplication and archiving can be controlled by individual rules enabling
different types of interactions to be located and stored based on their geographical,
retention and resilience needs. Sophisticated security and permissions provide control
and flexible accessibility to multi-agency, customers or department users, offering
total system compliance to suit individual user needs and processes.
Retrieval and analysis of captured information has been revolutionised with Scenario
Replay. Scenario Replay is the first application designed to provide information and
evidence quickly for digital trunk radio environments. This application features an
advanced graphical timeline view of calls, with simple filters offering customised
views by radio I.D, user name, talk group, location, as well as additional status
information regarding radio emergency calls.

TETRA Applications
Novotec
Address
Novotec Engineering
Wasserburgerstraße 4
84427 St. Wolfgang
Germany
Web address
www.novotec.de
Contact information
Dipl. Ing. Jörg Eder
Tel: +49 (0) 8085 9301-0
About the company
NOVOtec engineering was found in 1991
as a software-engineering and
consulting-company. At present, 12
employees together with the
management are working in the fields of
software design and programming for
basic and application software, as well
as engineering and consulting for
Command & Control projects nationally
and internationally.
Fast decision taking and the use of the
latest developing techniques helps
NOVOtec engineering to offer the best
service for all customers.
ELS/GEOFIS
40
NOVEMBER 2004
ELS is a multi-purpose command and control system for police, fire-brigades,
ambulance services and all kinds of dispatch applications and uses client-server
architecture with an object-oriented graphical user-interface under Windows ® .
GEOFIS a mapping system which, fully integrated with ELS, provides all the
functionality for the graphical visualisation of incidents. The position and surrounding
area of an event is displayed automatically, together with the address. Different layers
for objects such as buildings, resources and routes can be displayed on demand.
Call-taking is aided by a number of features, including input by mouse, keyboard, hotkeys,
incident report mask (who, what, where, when) automatically or manually at any
time, hierarchical event-types, multiple calls to an event, automatic output of
neighboring events and timed-events, call-assist functionality for quality assurance by
user-defined questions and answers, CTI and ACD functionality ANLI (automatic
number and location identification)
Dispatching is made easier by automatic display/search of events, resources, objects
etc. and with different status reports like cancel, break, waiting, sub-event, open,
standing order, on disposition etc, while incident reports can be generated by the use
of predefined forms. Search and reconstruction of incidents can be done by searchand
filter functions based on event, sub-event, call, resources etc. The solution includes
address-data of all locations and streets of the main countries of Europe, online search
with every typed character, automatic route-planning with own route-server and bidirectional
communication with ELS/GEOFIS.
Interfaces include radio-clock DCF 77, Pager (FME), status (FMS), analogue and digital
radio (TETRA), ACD, CTI-Interfaces, alarm-devices, data-radio, external applications and
databases, fax and e-mail server, office-software, GPRS, SMS and GPS-interface.

TETRA Applications
Portalify
Address
Portalify Ltd.
Melkonkatu 16 A
00210 Helsinki
Finland
Web address
www.portalify.com
Contact information
Kimmo Smolander, Partner
Tel: +358 9 25172244
E-mail: kimmo.smolander@portalify.com
About the company
Portalify Ltd is an information
technology company based in Espoo,
Finland. Portalify primarily focuses on
the mobile and wireless area and has
been involved in developing solutions
and products in this space over the
past four years to operators and public
safety customers.
With Portalify's TETRA application,
messages can be delivered between
different networks, and end users can
access mobile e-mails and information in
data systems.
Smashlet Mobile Service Center
41
NOVEMBER 2004
Smashlet Mobile Service Center is a product that combines all the necessary messaging
functionality. The solution supports TETRA and GSM messaging from person/machine
to person/machine and various types like pull, push or alert messages.
TETRA and GSM gateway
TETRA SDS and GSM SMS messages are delivered from one network to the other. Group
messaging is also supported.
Mobile email
Smashlet integrates email systems with TETRA terminals. Messages are sent as TETRA
SDS messages. WAP offers full-featured email access.
Connection to data systems
Users can access and update information using their TETRA, GSM and PDA devices.
Smashlet integrates user devices to intranet, Internet and other data sources without
requiring changes to existing information systems and databases.
Smashlet offers a faster, more convenient and more efficient method of accessing vital
information. Smashlet has easy-to-use web-tools for building and managing services
and is the most cost-effective solution for messaging service needs.
The Smashlet Mobile Service Center is a scalable and reliable system with a proven
track record. Smashlet will process large quantities of service requests with high
performance and reliability. Smashlet includes messaging with TETRA SDS, GSM SMS,
WAP, PDA and others.

TETRA Applications
Positron
Address
5101 Buchan Street
Montreal, Quebec
H4P 2R9
Canada
Web address
www.positron911.com
Contact information
Tel: (514) 345 2200
Fax: (514) 731 8662
mcardoso@positron911.com
About the company
Positron Public Safety Systems is a global
leader in fully integrated, end-to-end
public safety solutions for call handling
and dispatching. Established in 1970,
Positron has more than 32 years in
delivering mission critical applications
and over 20 years of developing public
safety solutions.
With more than 500 employees around
the world, Positron's footprint extends
from the United States and Canada
through Europe, Africa, Latin America,
Australia, Asia and the South Pacific.
Positron's end-to-end suite of
applications span the entire workflow of
an emergency response organisation,
from call handling via Power 911,
geographic location display via Power
MAP, dispatching via Power CAD, Power
MOBILE and Power RADIO, through to
reporting on personnel and system
performance using Power MIS, and
downstream records management via
Power RMS.
Positron systems do more, share more
and work together more, right out of the
box.
Power 911
42
NOVEMBER 2004
Power 911 is an integrated Intelligent Workstation that provides call takers with onscreen
control of both landline and wireless calls in a wide variety of telephony
environments. Through an intelligent approach to information display and
management, Power 911 enhances emergency call handling efficiency and
consistency.
Power MAP
Power MAP is a dedicated public safety map viewer providing automatic display and
management of calls, incidents, responses and resources. Power MAP's blend of
sophisticated engineering and simplified operation allows agency personnel to locate
callers and direct emergency responses quickly and accurately.
Power CAD
Power CAD is a configurable Computer Aided Dispatch system providing complete
resource and incident management for single and multi-agency environments. Power
CAD provides dispatchers with both graphical drag-and-drop and command-line
control that increases dispatcher efficiency and accuracy.

TETRA Applications
SAS International
Address
SAS Institute
Neuenheimer Landstr. 28-30
D-69043
Heidelberg
Germany
SAS Institute Finland
Tekniikantie 14
02150
Espoo
Finland
Web address
www.sas.com
www.sas.com/fi
Contact information
Arne Löfgren
Tel: +46 (8) 5221-7025
E-mail: arne.loefgren@eur.sas.com
SAS Institute Finland
Marko Hirvonen
Tel: +358 9 52557280
E-mail: marko.hirvonen@ssf.sas.com
About the company
Incorporated in 1976, SAS is the world's
largest privately held software company
with nearly 10,000 employees at over
100 offices worldwide.
SAS is the market leader in providing a
new generation of business intelligence
software and services that create true
enterprise intelligence. SAS solutions are
used at more than 40,000 sites, including
90 percent of the Fortune 500
companies, to develop more profitable
relationships with customers and
suppliers; to enable better, more
accurate and informed decisions; and to
drive organisations forward.
SAS IT Resource Management
43
NOVEMBER 2004
IT Resource Management delivers the intelligence required by decision makers to plan,
purchase, build, manage and maintain computer and mobile network infrastructures.
IT Resource Management delivers utilisation, availability and performance facts for
each element of the infrastructure to all levels of the business organisation - system
operators through the CEO. Rather than creating infrastructure resource information,
SAS IT Resource Management makes sense of it - the end result is intelligence that is
made available to everyone in an organisation.
Offering the Industry's widest range of analytical, reporting and data visualisation
features through user-friendly interfaces, IT Resource Management allows knowledge
to be created, shared and acted upon to benefit the corporate function.
Key benefits
•An enterprise-wide view - bringing together utilisation, availability and performance
information from each element of the whole infrastructure.
•A wide-range of analytical processing and reporting options provided through a suite
of user-friendly interfaces for use by all levels of any organisation.
•�A warehouse of time-sensitive information in a common data store that covers short
and long periods of time.
•Optimal operational systems management. Make processes more efficient and
competitive by relating resources to services.
•�Effective planning and resource allocation. Collect historical data and perform trend
analysis to predict future infrastructural growth in line with corporate objectives.
Ensuring that infrastructure is provided at the right time in the right volume at the
right price and is used in the most efficient manner.
•�Enhancements to existing investments. Find solutions that integrate with existing
operational systems and optimise them without extensive re-engineering.
•Fully automated process from accessing data sources to creating and publishing
reports (on the Web).

TETRA Applications
SAS International
Address
SAS Institute
Neuenheimer Landstr. 28-30
D-69043
Heidelberg
Germany
SAS Institute Finland
Tekniikantie 14
02150
Espoo
Finland
Web address
www.sas.com
www.sas.com/fi
Contact information
Arne Löfgren
Tel: +46 (8) 5221-7025
E-mail: arne.loefgren@eur.sas.com
SAS Institute Finland
Marko Hirvonen
Tel: +358 9 52557280
E-mail: marko.hirvonen@ssf.sas.com
About the company
Incorporated in 1976, SAS is the world's
largest privately held software company
with nearly 10,000 employees at over
100 offices worldwide.
SAS is the market leader in providing a
new generation of business intelligence
software and services that create true
enterprise intelligence. SAS solutions are
used at more than 40,000 sites -including
90 percent of the Fortune 500 -
- to develop more profitable
relationships with customers and
suppliers; to enable better, more
accurate and informed decisions; and to
drive organisations forward.
44
NOVEMBER 2004
ITIM – Financial Management for IT Services
The ability to supply customised solutions as pre-packaged IT services and products
rather than complete infrastructures is ever more important. The ability of an IT
infrastructure supplier to serve each customer on the basis of their specific
requirements is essential. At the same time, this places significant demands on
agreements, pricing, invoicing, follow-up procedures, and quality assurance for service
components. The problem is not simply to limit IT costs, but also using IT resources
where they can generate more added value and clear customer benefits.
SAS Knowledge Solution, ITIM, is targeted specifically for IT Service Management, a
solution that concentrates the strength and energy of SAS software, skills and
experience – addressing and resolving these business challenges.
ITIM enables efficient control of your finances and operations
ITIM provides a complete IT service management solution that can be tailored to your
specific requirements. This includes:
• A consolidated catalogue of IT services
• Capability to package IT services in customer/account agreements
• Cost control features
• Billing functionality to support multiple billing methods
• Pre-cost allocation, revenue and cost export to general ledger
• Analysis of relevant information and reporting to those who really need it
The ITIM solution delivers both detailed and total information on services, resources,
customers and agreements, so it provides crucial support for your organisation’s
efforts to introduce improvements in such areas as quality assurance, profitability and
resource planning. ITIM comprises naturally integrated functions providing creative
possibilities, continuous maintenance and forecasting simulations.
Analysis and reporting
A web-based follow-up environment enables you to analyse and monitor your
business operations in terms of these dimensions. The EG performs basic and complex
data analyses, has high quality SAS graphics, and can export or publish the results to
SAS servers and other Windows or server based applications. You easily retrieve
information on such key ratios as revenue, cost estimates, profit margins, quantity
produced and billed, and much more.

TETRA Applications
SAVOX Ltd
Address
Vitikka 4
FIN-02630
Espoo
Finland
Web address
www.savox.com
Contact information
Mikael Westerlund, Sales Director
Tel: +358 40 540 9880
E-mail: mikael.westerlund@savox.com
About the company
When operating in extreme and
hazardous conditions or on a critical
maintenance job - one of the most
important things is to make sure that
your communications work safely,
conveniently and hands-free.
SAVOX is a leading technology provider,
designer and manufacturer of hands-free
and other communication solutions for
demanding use, with focus on public
safety and industrial applications.
SAVOX offers a complete range of
professional hands-free communication
products that are fully compatible with
yourself, your personal safety gear, and
your hand-portable radio device.
Decades of experience, strict focus and
close co-operation with the end user
have resulted in the world leading SAVOX
concept. Professionals around the world,
within public safety, manufacturing
industry, petrochemical plants, energy
production, aviation and shipping rely
on SAVOX in their daily operations.
Helmet/Mask Com-System
45
NOVEMBER 2004
SAVOX ® C-C400 is a rugged hands-free com-system, customised for fire and chemical
rescue applications.
The headset (chosen based on the application) is adapted by a robust quick release
connector, making the system flexible and easy to use.
The SAVOX ® HS-C helmet-com ® unit is designed for use with fire and rescue helmets.
The convenient bone conduction microphone provides clear transmission, even when
used with a breathing mask. Thanks to the unique arm/strap-mounting mechanism,
the unit easily adapts to almost any type of helmet.
The SAVOX ® E-C ear-mic/speaker is a small and cost-effective complementary
accessory, ideal when used in combination with chemical rescue and helicopter rescue
suits.
The SAVOX ® 400 com-control unit is equipped with a function switch for choosing the
type of microphone type used, and with a radio specific connector. The extra large
Push-To-Talk button secures transmission even when used from underneath gear and
protective clothing. The SAVOX ® C-C400 is a unique accessory solution that provides
personal safety, full concentration on the actual task and access to clear, safe and
efficient communication - whatever the conditions.

TETRA Applications
SAVOX Ltd
Address
Vitikka 4
FIN-02630
Espoo
Finland
Web address
www.savox.com
Contact information
Mikael Westerlund, Sales Director
Tel: +358 40 540 9880
E-mail: mikael.westerlund@savox.com
About the company
When operating in extreme and
hazardous conditions or on a critical
maintenance job - one of the most
important things is to make sure that
your communications work safely,
conveniently and hands-free.
SAVOX is a leading technology provider,
designer and manufacturer of hands-free
and other communication solutions for
demanding use, with focus on public
safety and industrial applications.
SAVOX offers a complete range of
professional hands-free communication
products that are fully compatible with
yourself, your personal safety gear, and
your hand-portable radio device.
Decades of experience, strict focus and
close co-operation with the end user
have resulted in the world leading SAVOX
concept. Professionals around the world,
within public safety, manufacturing
industry, petrochemical plants, energy
production, aviation and shipping rely
on SAVOX in their daily operations.
Motorcycle/Special Task Com-System
46
NOVEMBER 2004
SAVOX ® R-C300 is a flexible hands-free com-system customised for motorcycle, crowd
management and special task applications.
The headset, chosen based on the application, is adapted by a robust quick release
connector, making the system flexible and easy to use.
The SAVOX ® MP-H headset is designed for use with motorcycle and other types of
helmet. The noise canceling boom-microphone provides clear transmission, even at
high speeds and heavy wind. Thanks to its modular construction and accessories, the
headset can be used on its own and with other types of helmets.
The SAVOX ® HS-E helmet-com ® unit is a compact and cost-effective headset that makes
a perfect combination with helmets for crowd management or other special tasks.
The SAVOX ® R-C300 master unit is equipped with an optional function switch, for
example for an emergency call and with a radio specific connector. The remote Push-
To-Talk button is easily placed on the handlebar, on a gun barrel or on the finger using
the different straps supplied with the product.
For crowd management and similar applications the system can be equipped with a
rugged and convenient hand Push-To-Talk button that can be used even when using a
shield and thick protective gloves.

TETRA Applications
Seasam House Oy
Address
Graanintie 5
50190
Mikkeli
Finland
Web address
www.seasam.com
Contact information
Manu Mesimaki, Vice President, Sales &
Marketing
Tel: +358 50 388 1000
E-mail: manu.mesimaki@seasam.com
About the company
Seasam House is a Finnish software
company specialising in software
products, solutions development and
information system consulting.
The business idea is to develop software
products and solutions to enable the
ubiquitous use of data systems, to
increase the efficiency of time usage and
to improve services.
Seasam Dispatching Solution for
Fleet Management
47
NOVEMBER 2004
Seasam Dispatching solution for Fleet Management is a control room application
designed primarily for fleet management of public transportation. In addition to
various types of voice calls, dynamic groups, status and SDS messaging capabilities,
Seasam Dispatching solution can be integrated to existing back-end applications such
as Time Table Databases and Shift Planning applications.
Features include:
• GIS features to track/locate selected vehicles,
• Message forwarding,
• Remote control of the TETRA radio’s tangent,
• Recording and timing of Passenger Announcements over TETRA to vehicles,
• Voice Recording.
Seasam Dispatching solution for Fleet Management is designed to use Nokia TETRA CIS-
API and TCS-API interfaces and is compatible with Nokia TETRA System 2.1 and 3.0
releases.

TETRA Applications
Seasam House Oy
Address
Graanintie 5
50190
Mikkeli
Finland
Web address
www.seasam.com
Contact information
Manu Mesimaki, Vice President, Sales &
Marketing
Tel: +358 50 388 1000
E-mail: manu.mesimaki@seasam.com
About the company
Seasam House is a Finnish software
company specialising in software
products, solutions development and
information system consulting.
The business idea is to develop software
products and solutions to enable the
ubiquitous use of data systems, to
increase the efficiency of time usage and
to improve services.
48
NOVEMBER 2004
Seasam Time wireless application development
environment
Seasam Time is an application development tool that enables rapid application
development of browser-based solutions.
The product family consists of two products:
• Seasam Time, wireless application development tool. Graphical user interface allows
developers to concentrate on application logic and usability - No specific programming
skills are needed
• Seasam Application Management Server
Seasam Time technology together with the latest Nokia TETRA handsets with inbuilt
WAP-browser allows field organisations to mobilise their existing backend or
command and control solutions.
• access to databases from the field
•reporting
• work orders
• call and group management
• user profile and access management
• extensions to command and control systems

TETRA Applications
Secgo Software Oy
Address
P.O. Box 333 / Finlaysoninkuja 21
33101 Tampere
Finland
Web address
http://www.secgo.com
Contact information
Tom Weckström, Director
E-mail: info@secgo.com
About the company
Secgo Software provides VPN software
products for network security and Mobile IP
software products for mobility management.
Secgo's products are widely used in
demanding business sectors, such as the
public, banking and finance, manufacturing
industry and military sectors. Secgo's products
are to an increasing extent part of the
solutions of large IT providers, such as Fujitsu,
TeliaSonera, Atea and IBM.
Secgo provides software for secure
networking and seamless mobility. Combining
strong security with mobility management
and supplying them with easy administration
makes Secgo’s products unique.
Transparency to the end-user means cost
savings both in support and in administration.
Typical applications of Secgo’s products
include:
* Seamless and mobile use of applications
over IP networks
* Continuous reachability of mobile hosts
* Secure remote access for employees
* Secure intranets, extranets and wireless
LANs
* Security and seamless mobility for VoIP
systems
Mobile IP Solution
49
NOVEMBER 2004
Secgo Mobile IP is a mobility management solution. Based on Mobile
IP, the Internet standard for mobility, the solution allows a mobile
host to maintain its network address and all open networking sessions
whenever and wherever it accesses the network. This means fewer problems
with network connectivity, less configuration work, less IT support
work, less stress, and considerably better usability and productivity.
With Secgo Mobile IP, moving in and between different networks with a PC
or PDA is entirely seamless and transparent. The user can maintain his
current application sessions or the reachability of the mobile host when
changing link media, for example from WLAN to Ethernet to GPRS to TETRA IP.
Secgo Mobile IP incorporates several advanced features to meet the demands for
scalability and performance typical of a mission critical network mobility
management system. It relieves public safety professionals from the burden
of configuring and initialising network connections, provides constant
access to mission critical information and leaves more time for the
actual public safety task at hand. Deploying Secgo Mobile IP reduces
communications-related costs, as the user can always use the most
suitable network connections, which are automatically opened and selected by Secgo
Mobile IP client.
The administration of the solution is also easy - constant reachability
and advanced management solutions mean that all configurations and
updates can be made centrally, with no need for action from the end-user.

TETRA Applications
Sofor
Address
Takakaarre 3
62201
Kauhava
Finland
Web address
www.sofor.com
www.waplane.com
Contact information
Michael Holm
director, partner management
E-mail: sales@waplane.com
michael.holm@sofor.fi
About the company
Sofor Oy (founded in 1991) is a privately
owned Finnish software house providing
software solutions and services. Sofor’s
business is divided into three areas:
Software solutions, Wireless solutions,
and Services.
50
NOVEMBER 2004
Waplane – the ultimate mobile middleware
Waplane enables on-line or off-line access to existing official and corporate
information systems while mobilising business applications and databases, with no
changes needed in the existing applications or databases.
Supporting the TETRA standard, Waplane technology allows safe and reliable cooperation
between public organisations, giving access to updated information where
ever it is needed.
Waplane Portal offers an access point to all information systems inside and outside the
organisation, and displays all links needed by the individual user (news, CRM, ERP, Field
Service applications, inventory systems, mail systems, relational databases, external
links etc.). The layout of the portal, the links and the language used can be modified
for each user.
Administrators manage user profiles and application services that are used for
organising the portal through a web interface or Lotus Notes client. User profile
settings can also be modified in the mobile device. Basic authentication is made with
username and password. However, there are various other methods available
(MSISDN, RSA and PKI). Data transfer between Waplane and the data source can be
protected using SSL encryption or VPN.
Software platforms supported are Lotus Domino and J2EE application servers. Waplane
also supports a wide range of databases and mail systems - PIM is a standard function
on Waplane, which can be used with practically any device with a browser.
Waplane features automatic terminal recognition to optimise the layout of the user
interface layout for each device type. There is a Rapid Application Development (RAD)
tool (Query Edit Tool) for easy definition of the data to be mobilised, to define how the
data is presented in mobile devices, and to decide where to retrieve or save the
information on the corporate database servers.

TETRA Applications
Sunit Oy
Address
Kehräämöntie 4
FI-87400
Kajaani
Finland
Web address
www.sunit.fi
Contact information
Hannu Suutari, Marketing Director
Tel: + 358 40 5639383
E-mail: hannu.suutari@sunit.fi
About the company
Sunit Oy is a Finnish company
concentrating on designing and
manufacturing state of the art fixed
mounted vehicle computers for
commercial and utility vehicles. The
business idea is to improve customer’s
profitability by using modern onboard
computer technology with Windows or
Linux operating systems and combining
vehicle telemetry, wireless data
communication and positioning systems
in one standard car radio sized unit.
Sunit Oy develops products in close cooperation
with the vehicle industry,
paying high attention to in-cabin use of
computers and networking with top
professionals worldwide from the
vehicle computer component industry.
Quality assurance is according to QS9000
quality methods.
Sunit Car PC
51
NOVEMBER 2004
The Sunit family of vehicle mounted computers is a comprehensive range for
commercial and utility vehicles. Each comprises a separate display and a standard DIN
car radio size dashboard mountable computer unit, or alternatively a separate
universally mountable computer unit. Displays range from 6.4 inch to 12.1 inch.
This modular approach allows the selection of the ideal on-board computer for
virtually any kind of in-vehicle application, including: commercial and utility vehicles,
passenger cars, delivery vans, heavy and light haulage trucks, taxis, buses, public
safety vehicles like police cars, ambulances, fire and rescue vehicles, customs authority
vehicles, pilot and coastguard vessels, defence force vehicles, aircraft and machineries.
Two-way communication using either GPRS or TETRA allows the office and the vehicle
to keep in touch, as well as letting the office monitor each vehicle in the fleet. A
standardised J1939 CAN-bus interface gives access to performance and utilisation data
from the vehicle to measure and compare performance for individual vehicles and
drivers.
Sunit on-board computers fulfill vehicle industry requirements and ISO, IEC and EMC
standards and all user and operating demands have been taken into account. This has
resulted in unique features such as integrated GPS navigation and GPRS
communication, a standard CAN-bus interface to the vehicle’s own control network, a
safety camera system, intelligent guidance of computer start and stop according to
vehicle mode, Integrated TV and Radio receivers, all in a compact, light and rugged
configuration.

TETRA Applications
Swissphone Telecom AG
Address
Roosstrasse 53
8832
Wollerau
Switzerland
Web address
www.swissphone.com
Contact information
Reto Boesch, System Engineer
Tel: +41 1 786 77 04
E-mail: reto.boesch@swissphone.com
About the company
SWISSPHONE was founded in 1969 and is
the specialist for end-to-end alarming
solutions. It's a medium-sized,
independent Swiss company with more
than 300 employees. As a pioneer in the
field of wireless alarming, SWISSPHONE
has developed into a leading supplier of
mobile communication solutions
especially for public safety organisations
and government authorities.
In this way SWISSPHONE occupies a
leading position in the research and the
development of complex end-to-end
solutions. We are well aware that
innovations are only as good as their
ability to operate reliably under even the
most demanding conditions. For this we
have our own production, development,
sales, maintenance, repair centre and
operation of alarming networks.
SWISSPHONE Alarming gateway
52
NOVEMBER 2004
The Alarming gateway connects a digital alarm network, based on the existing POCSAG
standard, with the TETRA network. An independent alarm network is often needed in
situations where indoor TETRA coverage is not possible or the organisation cannot
afford a TETRA portable for every volunteer. The Alarming gateway is the link that
combines these two networks.
An alarm is easily generated by sending a status- or SDS-message to the gateway,
which forwards the message to the alarming network. The gateway then checks that
the originator is allowed to generate an alarm and reformats the alarm text into
POCSAG code. It then sends a confirmation to the originator, even if the message could
not get through the system.

TETRA Applications
Tecnomen
Address
Tecnomen Corporation
P.O.Box 93
Finnoonniitynkuja 4
02271 Espoo
Finland
Web address
www.tecnomen.com
Contact information
kimmo.kytosaari@tecnomen.com
About the company
Tecnomen develops value-added service
systems for teleoperators and service
providers. It is one of the world's leading
suppliers of messaging systems.
Tecnomen has a strong market position
in prepaid systems and intelligent
network components, and is the market
leader in paging systems.
Tecnomen markets its products and
services through its own worldwide
organisation, as well as through global
and local partners. It operates in 10
locations worldwide and has customers
in over 40 countries.
For more information, visit
www.tecnomen.com.
Tecnomen Voice Mail for TETRA
53
NOVEMBER 2004
Tecnomen Voice Mail for TETRA keeps frontline workers within reach anywhere,
anytime, even when they're out of range, when their phone is turned off, or when they
are too busy to answer a call. It lays the foundation for unified messaging.
With Voice Mail for TETRA, subscribers receive important calls they would otherwise
miss. Every incoming call is captured and subscribers notified, even when their TETRA
terminal is turned off, out of range, or when callers hang up without leaving
messages.
Features include SDS and Outcall Notification, informing subscribers of new messages
in their mailboxes. These notifications can be delivered at set times, or it can make use
of subscriber availability information.
Operators can further enhance their solution to include a unique set of voice and fax
mail services and features with advanced notifications.
The modular structure of Tecnomen's Messaging platform makes it possible to begin
by offering only voice mail services, and then seamlessly introducing unified
messaging services to provide more value for TETRA users.

TETRA Applications
Tecnomen
Address
Tecnomen Corporation
P.O.Box 93
Finnoonniitynkuja 4
02271 Espoo
Finland
Web address
www.tecnomen.com
Contact information
kimmo.kytosaari@tecnomen.com
About the company
Tecnomen develops value-added service
systems for teleoperators and service
providers. It is one of the world's leading
suppliers of messaging systems.
Tecnomen has a strong market position
in prepaid systems and intelligent
network components, and is the market
leader in paging systems.
Tecnomen markets its products and
services through its own worldwide
organisation, as well as through global
and local partners. It operates in 10
locations worldwide and has customers
in over 40 countries.
For more information, visit
www.tecnomen.com.
Tecnomen Paging
54
NOVEMBER 2004
Tecnomen Paging gives operators a cost-effective way to expand the use of a
TETRA network.
Whether stand-alone or complementary to a TETRA system, Tecnomen Paging can
support several hundred thousand users from hundreds of base stations with
nationwide coverage, allowing affordable alerting devices to be offered to new user
groups such as social workers and local fire brigade members.
Based on the approved digital ETSI standard, Tecnomen Paging makes it possible to
deliver the same extensive coverage as other technologies, but much more affordably
and efficiently.
Tecnomen Paging is a feature-rich system. The basic services available include tone
only paging, numeric paging, alphanumeric paging and transparent data paging.

TETRA Applications
Telemic
Address
Telemic Oy
Toritie 3
71800
Siilinjärvi
Finland
Web address
www.telemic.fi
Contact information
Timo Rissanen, Managing Director
Tel: +358 17 4624444
E-mail: timo.rissanen@telemic.fi
About the company
Telemic is a telecommunications
company founded in 1979.
Today, GSM-based remote control
devices are an important part of our
business activity. Another important line
of business is web browser based
control room and alarm transfer
applications, and information and
contacting services. We also carry out
design and product development
projects for our customers.
Telemic closely follows the latest
developments in information technology
and will be among the first to take
advantage of the possibilities
offered by new technologies. This is
possible because of our tight
co-operation with telecommunications
operators and leading component
manufacturers. Our long experience
helps us create reliable and
cost-effective solutions in
telecommunications.
TeleControl TC84i+
55
NOVEMBER 2004
TeleControl units are IO-devices communicating with Tetra SDS-TL messages. Their
flexible operation logic allows them to be used in numerous applications.
TeleControl is used directly from your TETRA mobile phone, which eliminates the need
for additional devices. Alarm messages and measurement data are sent as SDS-TL
messages to the appropriate users through flexible routing mechanisms. By ensuring
that the alarm condition is brought to the attention of the users, TeleControl can also
make alarm calls alongside the SDS-TL messages.
Outputs are controlled by commands in SDS-TL messages and phone calls. Any
command can be named according to the purpose it is used for, which makes the
control of remote objects convenient and easy.
Information security is always based on the recognition of the phone number of the
caller or the person sending the SDS-TL message. In addition, a user rights level is
assigned to every user, which effectively prevents users with inadequate rights from
accessing certain features on the device.

TETRA Applications
Beaconsim Oy /
TETRAsim
Address
Muinaistutkijantie 13
00970
Helsinki
Finland
Web address
www.tetrasim.com
Contact information
Kimmo Koponen, General Manager
Tel: +358 400 520 231
E-mail: kimmo.koponen@tetrasim.com
About the company
TETRAsim is a vendor of computer based
simulators and tools. The company has
good experience and knowledge of
TETRA user training simulators, which
are produced to meet the growing need
for training in TETRA.
TETRAsim products have been developed
with the co-operation of government
institutes.
TETRAsim is a private company
headquartered in Helsinki, Finland.
TETRAsim Nokia Dispatcher Workstation
56
NOVEMBER 2004
TETRAsim Nokia DWS Training Simulator is a PC application designed for organizations
that need to train people to use the Nokia Dispatcher Workstation. It looks exactly like
the Nokia DWS, the only difference being that it works separately from a real TETRA
network. With TETRAsim Nokia DWS Training Simulator, dispatchers can practice all the
features without worrying about disturbing an operational network or running up
costs in the form of connection fees.
Exciting exercises are gateway for successful learning
TETRAsim Nokia THR880/TMR880 Training Simulator has exciting exercises for
individual and group training. A case is given to participants, which must be then
solved by communicating with TETRAsim Training Simulators. The director of the
training session can see the results and students are able to print reports on how well
they performed.
One-to-one modeled DWS simulator offers endless possibilities
TETRAsim simulates the Nokia Dispatcher Workstation (E1) and contains the
communication and management features of the DWS with full audio properties.
TETRAsim Nokia DWS Training Simulator can be used either in a single computer or in
a group of computers. If used with multiple computers, the simulators can
communicate with each other like a real TETRA network.
The communication features include group communications with several groups at a
time, receiving and making individual calls, dispatcher calls, handling emergency calls
and messaging.
The management features include the managing of all objects within the TETRAsim
Training Network, including groups, radio subscribers, organisations, client
applications and workstation users.

TETRA Applications
Beaconsim Oy /
TETRAsim
Address
Muinaistutkijantie 13
00970
Helsinki
Finland
Web address
www.tetrasim.com
Contact information
Kimmo Koponen, General Manager
Tel: +358 400 520 231
E-mail: kimmo.koponen@tetrasim.com
About the company
TETRAsim is a vendor of computer based
simulators and tools. The company has
good experience and knowledge of
TETRA user training simulators, which
are produced to meet the growing need
for training in TETRA.
TETRAsim products have been developed
with the co-operation of government
institutes.
TETRAsim is a private company
headquartered in Helsinki, Finland.
57
NOVEMBER 2004
TETRAsim Nokia THR880/TMR880 Training
Simulator
TETRAsim Nokia THR880/TMR880 Training Simulator trains individuals and group by
presenting them with a case which must be solved by communicating with TETRAsim
Training Simulators. Following the training cases, the director of the training session
can see the results and students are able to print reports on how well they performed.
Training cases are easy to modify for a beginner or a user who has used Nokia DWS for
several years.
The features of the TETRAsim Nokia Dispatcher Workstation can be used with all other
TETRAsim Training Network products, including the TETRAsim Nokia THR880/TMR880
simulator. Communicating can be done with real voice using LAN/WLAN. For voice
communications, the TETRAsim DWS uses two soundcards (one will be provided) to
allow the use of both speakers and headphones simultaneously, just as in the real
Nokia DWS uses.
Effective training with exciting training cases
TETRAsim Nokia THR880/TMR880 Training Simulator offers exciting exercises for
individual and group training. A case is given to participants, which must be then
solved by communicating with TETRAsim Training Simulators. The director of the
training session can see the results and students are able to print reports on how well
they performed the case. Training cases are easy to modify for a beginner or a user
who has used Nokia DWS for years.

TETRA Applications
topos communications
s.a.
Address
5, kolokotroni str.,
15451 Neo Psychico,
GR-15451 Athens
Greece
Web address
www.n-topos.gr
Contact information
Mr Gregory Labru,
President & Managing Director
Tel: +30.6973988688
E-mail: gregory@n-topos.gr
About the company
n-topos is a privately owned Greek
Company, active in the field of
Telematics, ITS, Urban Transportation,
Tetra PMR/PAMR, LBS, Fleet Tracking and
SCADA Systems that are developed
entirely in-house by the Company.
n-topos is an expanding "state-of-the-
Art“ knowledge Company, with
personnel of high integrity and
professionalism, capable of designing
and developing systems of quality and
reliability.
N-TRACKER
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NOVEMBER 2004
N-TRACKER is an integrated state-of-the-art fleet tracking and management
system suitable for providing real time control and monitoring of commercial
fleets, tankers, red cross vehicles, PMR/PAMR, police patrol vehicles, urban
transportation fleets (tram, bus, trolley-bus, metro, taxi), van fleets,
construction industrial vehicles, tourism buses, security and value transport
vans, allowing a competitive advantage and increasing the quality of the
provided service. The software modules have been entirely designed and
developed in-house by n-topos teams based on 100+ man years of total R&D
in the relevant technologies.
N-TRACKER systems have been installed successfully in the recent TRAM of
Athens project for the 2004 Olympic Games and in the Trolley Bus of Athens
project, since 1999, where the real time system has so far performed, without
interruption, over one billion uninterrupted transactions. This technology
runs on TETRA networks but can operate over GSM/GPRS simultaneously and
can relate messages or queries over mobile IP.
n-topos is a specialist in integrating large telematics projects marrying
diverse sub-systems and technologies effectively. Mass transportation systems
were acclaimed as very successful during the Olympic games and n-topos
contributed greatly to this result.

TETRA Applications
TrackWell Software
Address
Suðurlandsbraut 24
108 Reykjavík
Reykjavík
Iceland
Web address
www.trackwell.com
Contact information
Kolbeinn Gunnarsson, Director of
Professional Services
Tel: + 354 5100604
E-mail: kolli@trackwell.com
About the company
TrackWell Software has a proven track
record in developing mission-critical
systems for telecom operators,
governmental institutions and
organisations.
With its main focus on location-based
applications for the professional and
consumer markets, TrackWell has
enjoyed steady growth since it was
founded in 1996.
An innovative team of professionals with
vast experience has established the
company as a leading provider of
integrated solutions for wireless
communications networks. This success
has attracted a steadily increasing
number of satisfied customers
Tetral
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NOVEMBER 2004
Text Messaging or “paging” is one of the most useful features of TETRA technology.
Users often find it more efficient to send short text or status messages that the
recipient can read when convenient, rather than placing a call.
Tetral is a Web portal to a collection of messaging and information services, consisting
of several powerful tools that use the Short Data Service (SDS) for TETRA mobile
communication.
For TETRA users, it is easy to use, provides notifications from office to mobiles, gives
fast retrieval of information and saves both time and money. Tetral’s target customers
include all the professional sectors requiring efficient communication and data access.
People in the office can send notifications to mobile users using a Web-based
application or common e-mail. Mobile users can access their company e-mail server as
well as other information systems over the Internet.
Tetral contains a collection of messaging applications, including Corporate SDS, a
service for organisations needing to send messages, such as alert notifications, to
TETRA mobile stations. Access is restricted with a login interface.
Messaging Centre is a convergent application to access an external mail server,
internal calendars and contact lists through SDS, WAP or Web interfaces. Email-to-SDS
is an interface or gateway where any user can send a regular e-mail message to one or
several TETRA numbers. Tetral also offers access to a wide range of useful information
services, such as flight schedules and yellow pages.

TETRA Applications
TrackWell Software
Address
Suðurlandsbraut 24
108 Reykjavík
Reykjavík
Iceland
Web address
www.trackwell.com
Contact information
Kolbeinn Gunnarsson, Director of
Professional Services
Tel: + 354 5100604
E-mail: kolli@trackwell.com
About the company
TrackWell Software has a proven track
record in developing mission-critical
systems for telecom operators,
governmental institutions and
organisations.
With its main focus on location-based
applications for the professional and
consumer markets, TrackWell has
enjoyed steady growth since it was
founded in 1996.
An innovative team of professionals with
vast experience has established the
company as a leading provider of
integrated solutions for wireless
communications networks. This success
has attracted a steadily increasing
number of satisfied customers
TracScape
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NOVEMBER 2004
TracScape is a unique fleet management system, allowing cost-effective management
of a mobile fleet, assets and workforce. TracScape's flexibility makes it ideal for fleet
owners wanting to increase their service level, reduce costs, increase efficiency and
security and improve the information flow and communications between employees.
TracScape offers a number of benefits:
• Monitoring employee driving habits and activities – full overview of the fleet
• Knowing where your employees are on the road – increased security
• Protects against false time sheet submissions
• Monitor the use of company vehicles
• Improving communications with the fleet
With TracScape, fleet management is an easy task - the user just logs onto the Web
and carries out all his duties, including administration. TracScape's properties include:
– All fleet info available on the Internet
– Automatic area monitoring
– Easy messaging to/from the fleet
– History information easily accessible
– Advanced service administration – on the Web
– Maximum data security
– Selectable update rate of position and status
– Advanced event handling and notification
– Programmed or manual location updates
– Location and status of mobiles displayed on maps and tables
TracScape supports several communication technologies, including TETRA, Inmarsat,
Cellular (GSM/CDMA/TDMA), GPRS and UMTS.

TETRA Applications
Vivista Ltd
Address
Methuen Park, Bath Road, Chippenham,
Wiltshire,
SN14 0TW
UK
Web address
www.vivista.co.uk
Contact information
Paul Moffat, Strategic Marketing
Manager, Public Safety
Tel:+ 44 (0)7002 919 999
E-mail: Paul.Moffat@vivista.co.uk
About the company
As well as being the designer,
manufacturer and maintainer of the
DS2000, Vivista is also uniquely placed as
a supplier to the UK Airwave network.
Vivista has been Northrop Grumman’s
sub contractor, within the Airwave
consortium, for more than 3 years.
During this time Vivista has been
responsible for designing and
implementing Airwave functionality
within the Airwave infrastructure, such
as the IP Gateway, the Analogue 4-wire
gateway and the PNC Gateway, the latter
providing Short Data and WAP access
directly to the Police National Computer
from Tetra handsets.
Our unrivalled knowledge of the design
of the Airwave Tetra Infrastructure has
allowed us to optimise the DS2000 to
take advantage of the many Airwave
features available.
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NOVEMBER 2004
DS2000 Integrated Communications Control
System (ICCS) application
The DS2000 ICCS is the hub of Vivista’s Control Room product range, designed to
provide single touch screen control to a host of integrated subsystems. These may
include conventional and digital radio, analogue and digital telephony, CCTV, voice
recorders, intercoms, door locks and alarms. It can also interrogate internal and
external databases. Over 120 of these DS1000/2000 systems are currently operational
with the emergency services across the UK, representing a major investment in what is
clearly the nation’s dominant Public Safety Control Room communications system.
Control Room Interface Pooling
The DS2000 is unique in that it will enable a customer to make more efficient use of
TETRA system resources through a concept known as ‘Dispatcher Interface (DI) multimode
pooling’. Simple Radio Dispatcher Terminals and other ICCS systems normally
require each user to have a direct connection to a dedicated TETRA network control
room interface.
In the case of the DS2000, DI ports are connected to the ICCS common equipment,
which enables them to be allocated flexibly, based on a variety of criteria and usage
modes. This means that additional facilities are provided or, in certain cases, fewer DI
ports may be required, with an associated reduction in cost.
Control Room and Operator Friendly
The DS2000 provides users with a simple presentation of the voice and data
functionality provided by TETRA or other Digital Radio systems and this functionality is
being continually enhanced to ensure that the full business benefits are obtained.
These include point-to-point calls, Emergency calls, Group and Broadcast, along with
the Status Updates and Short Data Messaging. In addition, the DS2000 will provide a
call sign aliasing subsystem to ensure that resources are displayed in the most user
friendly manner.

TETRA Applications
Wicom
Communications Ltd.
Address
Sinimäentie 10 A
02630 Espoo
Finland
Web address
www.wicom.com/tetra
Contact information
Pekka Porkka, VP, Marketing
Tel: +358 9 5257 7568
E-mai: pekka.porkka@wicom.com
About the company
Wicom Voicemail
62
NOVEMBER 2004
Wicom Voicemail is a complete automatic software based telephony answering service
which can be managed from any location through a browser-based user interface or
by using any mobile or fixed line phone.
It provides private and public organizations with a secure, reliable and cost effective
solution for voicemail that can be incorporated with any telephony system, either inhouse
or as a hosted service.
The system allows users to create and use specific personal greetings, receive
notifications of new messages, create dictations, manage personal voice mailboxes
and retrieve messages from any location.
Wicom Voicemail is a secure and cost-effective solution that can be scaled up easily in
both features and number of users.

TETRA Applications
WM-data Novo
Address
Valimotie 17
00381
Helsinki
Finland
Web address
www.novogroup.com/publicsafety
Contact information
Arno Aaldijk, Sales & Marketing Manager
Tel: +358 205 66 5124
E-mail: arno.aaldijk@novogroup.com
About the company
WM-data was founded in 1969 and is
one of the leading IT companies in the
Nordic region today. Consolidated sales
amount to well over USD 1 billion, with
approximately 8,000 employees. WMdata
is represented in all Nordic
countries through some 100 regional
offices.
WM-data Novo has a long history in
providing solutions for the public safety
sector. We have delivered software and
systems for emergency services for over
12 years. We also supply AVL systems to
police and defence forces.
.
Merlot Mobile
63
NOVEMBER 2004
Merlot Mobile is a mobile dispatch, command and control workstation that allows field
units to work closely with the dispatch centre. Providing the field commander and
field units with up-to-date information on rapidly changing operations, Merlot Mobile
also allows them to receive and send essential information.
Merlot Mobile also includes powerful mapping functions for locating, searching and
routing, allowing a field commander to view the location and status of all assigned
units at a glance. Features include:
Receiving and sending of notification of incidents
• Incident type, urgency, description, site address and place name
• Assigned units and vehicles
Messaging
• Description of victim status
• Status update of units
Integrated mapping functions
• Immediate showing of own position and incident location
• Real time display of other units assigned
Special targets
• Target card activates on alarm: floor plans, sprinkler system, fire extinguishers,
evacuation plans and hazardous materials
The system runs on TETRA (SDS and TETRA IP), GSM (SMS and GPRS), Mobitex, Inmarsat,
UHF-radio and other wireless networks.

TETRA Applications
WM-data Novo
Address
Valimotie 17
00381
Helsinki
Finland
Web address
www.novogroup.com/publicsafety
Contact information
Arno Aaldijk, Sales & Marketing Manager
Tel: +358 205 66 5124
E-mail: arno.aaldijk@novogroup.com
About the company
WM-Data was founded in 1969 and is
one of the leading IT companies in the
Nordic region today. Consolidated sales
amounts to well over USD 1 billion, with
approx. 8,000 employees. WM-data is
represented in all Nordic countries
through some 100 regional offices.
WM-data Novo has a long history in
providing solutions for the public safety
sector. We have delivered software and
systems for emergency services for over
12 years. We also supply AVL systems to
police and defence forces.
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NOVEMBER 2004
mTrack - Shared AVL & Communication Platform
Location and status information are the basis of dispatching, command and control
solutions. Accurate, fast and proper allocation of resources is a challenging task.
Novo’s automated vehicle location (AVL) and messaging solution, mTrack, helps the
dispatcher and field commander to maintain tight control over the fleet and other
resources. Optional telemetry, routing and point of interest functions further expand
the versatility of the solution.
Novo's mTrack can track thousands of vehicles in the same environment. Its versatility
means it can support many different positioning protocols simultaneously, such as
NMEA and TAIP, as well as different communications networks, such as TETRA IP, SDS,
SMS, GPRS and Inmarsat and even different user interfaces - Client/Server, Web or
mobile.
One of the main characteristics of Novo’s mTrack is the possibility of shared use of the
system. A field commander can usually see only the position of his own vehicles and
the system can be used in the same way as any small scale AVL system. However, if
needed, the field commander or another dispatcher can use the same system to get an
overview of the positions of vehicles from many separate organisations operating in
the same area.
The mTrack system can be decentralised or centralised depending on the required
functionality, load and QoS requirements. Components that can be decentralised are:
• mTrack Data Communication server
• Database for communications and location/paging information
• Database for digital maps

TETRA Applications
XPlore
Address
Keilasatama 3
FIN 02150
Espoo
Finland
Web address
www.xploretech.com
Contact information
Minna Heikinsalmi, Marketing Manager
Tel: +358 9 2510 7290
E-mail: international@xploretech.com
About the company
Xplore Technologies Corp. is a global
leader in the rugged mobile computing
industry. We are dedicated to
engineering, manufacturing, marketing
and supporting rugged mobile wireless
computing systems, which are among
the most innovative, durable and highend
systems on the market.
The Xplore family of rugged mobile
computing systems encompasses
durable and reliable Tablet PC, handheld
and pen/touch computers, in addition to,
highly functional vehicle, forklift, cart
and desktop docking stations, advanced
integrated wireless communication
technologies and performance matched
peripherals. Xplore delivers proven
rugged mobile computing solutions to a
growing number of mobile workers in
vertical markets, and enterprises
worldwide such as Public Safety,
Warehousing/Manufacturing,
Government/Military/Homeland Security,
Mining/Construction, Utilities, Field
Service, Field Sales, Healthcare,
Transportation and Insurance.
iX104 Ruggedised Tablet PC
65
NOVEMBER 2004
The rugged iX104 tablet PCs are completely self-contained mobile computers for the
most challenging mobile applications. Designed and 3rd party tested/verified based
on military standards (MIL-STD-810F), they are suited for environments with extreme
operating temperatures, drops and shock occurs, and dust and moisture are present.
Powerful
· Rugged Construction - all iX104 models feature a multi-layer magnesium chassis and
patented protection system, removing users’ concerns that their computer will be
damaged in harsh computing environments if it is dropped, banged or exposed to
constant vibration.
· Horsepower - at the heart of all iX104 models are powerful Ultra Low Voltage Intel®
Pentium® III -M CPUs, 4X AGP graphics accelerator, up to 48MB of video memory,
amplified stereo speakers and a long life Lithium Phosphate battery pack.
Mobile
· Docking Stations - the xStand and xDock docking stations are designed to suit many
working environments be it a desktop, in a vehicle or on a wall. Our vast array of
durable, custom mounting kits allow for proper positioning in a variety of workspaces.
And with Windows XP Grab and Go capabilities, docking and undocking of the iX104
lets users quickly ‘grab and go’ without changing to a standby or hibernate state.
· Built-in Wireless Communication - the iX104 has internal radio bays and performance
matched embedded antennas for true mobility - no protruding wires which can be
easily damaged. Support for GPS and simultaneous WLAN and WAN and lets you work
in any environment. Windows XP zero configuration wireless support makes it easy to
take advantage of wireless networks and stay connected.
Versatile
· Enhanced Display - whether indoors or outside, the iX104R and iX104T's XGA display
can easily be seen thanks to Xplore’s optical enhancement technology. In addition,
Instant Screen Rotation gives additional flexibility in how you use your iX104 by letting
you instantly change the screen rotation from portrait to landscape on-the-fly. iX104
Tablet PC is available with inductive display or alternatively with Dual Mode display,
which allows you to use either an active stylus only or finger touch input.
· Maintenance and Upgrades - are easy with the Xplore Rapid Configuration Bay (xRCB)
designed to allow for maintenance and future expansion of your system e.g. RAM, hard
drives or radio upgrades.

TETRA Applications
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Phone: +358 (0) 7180 08000
www.nokia.com
66
NOVEMBER 2004