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Process and IT landscape harmonization at Mettler Toledo

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<strong>Process</strong> <strong>and</strong> <strong>IT</strong> l<strong>and</strong>scape<br />

<strong>harmoniz<strong>at</strong>ion</strong> <strong>at</strong> <strong>Mettler</strong> <strong>Toledo</strong>


Accenture is helping <strong>Mettler</strong>-<strong>Toledo</strong> to<br />

implement an integr<strong>at</strong>ed SAP pl<strong>at</strong>form<br />

across the organiz<strong>at</strong>ion.<br />

The program is providing the tools <strong>and</strong><br />

processes to enable <strong>and</strong> sustain high<br />

performance.<br />

Philip Wirth, Program Director for<br />

<strong>Mettler</strong>-<strong>Toledo</strong><br />

My company is <strong>Mettler</strong>-<strong>Toledo</strong>. We are<br />

a manufacturer of precision balances,<br />

precision analytic instruments in<br />

general.<br />

Business challenge<br />

We came out of a management buy-out<br />

in the l<strong>at</strong>e 90s <strong>and</strong> since then we have<br />

expounded our margin significantly<br />

<strong>and</strong> doubled our revenue within like ten<br />

years.<br />

So we were facing with the challenge<br />

so wh<strong>at</strong>’s the next step? How do we<br />

improve shareholder value even more?<br />

History of our company was very<br />

fragmented, decentralized, a very local<br />

<strong>and</strong> we found th<strong>at</strong> the only way to<br />

be even better in our oper<strong>at</strong>ions is to<br />

harmonize the processes, harmonize the<br />

<strong>IT</strong> l<strong>and</strong>scape.<br />

11-1279/br<strong>and</strong>#<br />

How Accenture helped<br />

So the program as such is unique in<br />

terms of size. But wh<strong>at</strong> we are doing<br />

here is we’re putting in everything from<br />

SAP, so the CRM in sales <strong>and</strong> service,<br />

as well as ECC so the scope is huge.<br />

We try to have everything integr<strong>at</strong>ed,<br />

one solution, <strong>and</strong> Accenture, of course<br />

helped us in the beginning to size<br />

the project. They tried to keep it in a<br />

scope th<strong>at</strong> is digestible for us which<br />

was difficult <strong>at</strong> times. They, of course,<br />

helped us then develop our templ<strong>at</strong>e<br />

with their expertise in SAP <strong>and</strong> in the<br />

solutions. And now in the deployment<br />

phase they’re helping us driving the<br />

methodology, the project methodology.<br />

Why Accenture?<br />

So I think it’s the overall trust th<strong>at</strong><br />

we built over time …having a strong<br />

partner … the good rel<strong>at</strong>ionship on a<br />

daily basis! So I think it’s the whole set<br />

up th<strong>at</strong> makes us very successful in the<br />

partnership.<br />

High Performance Delivered<br />

We need this kind of a project to have<br />

a better found<strong>at</strong>ion to acceler<strong>at</strong>e the<br />

new technologies, to better serve our<br />

customers, to have a faster product<br />

lifecycle, etc., Th<strong>at</strong>’s wh<strong>at</strong> we’re trying<br />

to achieve with this project <strong>and</strong> not to<br />

become, but to stay a high performance<br />

company.<br />

Our thanks to:<br />

Philip Wirth, Program Director for<br />

<strong>Mettler</strong>-<strong>Toledo</strong><br />

About Accenture<br />

Accenture is a global management<br />

consulting, technology services <strong>and</strong><br />

outsourcing company, with more than<br />

215,000 people serving clients in<br />

more than 120 countries. Combining<br />

unparalleled experience, comprehensive<br />

capabilities across all industries <strong>and</strong><br />

business functions, <strong>and</strong> extensive<br />

research on the world’s most successful<br />

companies, Accenture collabor<strong>at</strong>es<br />

with clients to help them become<br />

high-performance businesses <strong>and</strong><br />

governments. The company gener<strong>at</strong>ed<br />

net revenues of US$21.6 billion for the<br />

fiscal year ended Aug. 31, 2010. Its<br />

home page is www.accenture.com.<br />

Copyright © 2011 Accenture<br />

All rights reserved.<br />

Accenture, its logo, <strong>and</strong><br />

High Performance Delivered<br />

are trademarks of Accenture.<br />

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