Operational definitions of performance indicators Q1-;Q7 Technical ...

Overview
Reports
Technical Notes
Background
Information
Copyright
Preface
Structure of the final report
The final report is organized in a modular way. It consists of
several reports. Each report addresses itself to a specific
audience:
• PES-Performance: Benchmarking and Good Practice
(This »Overview« addresses readers who take a general
interest in the project)
• Report 1:
Benchmarking of PES Performance Indicators 2004
• Report 2:
Benchmarking of PES Performance Indicators 2005
• Report 3:
Selected Good Practices
(Reports 1 to 3 address the Participating Partners and
the European Commission)
• Technical Note 1:
Operational definition of performance indicators
• Technical Note 2:
Measurement procedures
(Technical Notes 1 to 2 address specialists (working with the
Participating Partners or the European Commission) who
wish to gain detailed insight into the procedures applied)
• PES Background and Content Information
(2005)
(The »PES Background and Content Information« documents
the scope and scale of activities of the participating PES)
It should be noted that the Participating Partners reserve
the copyright on the numerical information they have
forwarded for benchmarking purposes. Whoever wishes
to make public use of these data is asked to contact the
project leader (AMS Austria) or the respective Participating
Partners.