på biblioteket - Ansatte

Nye kompetencer
Eksempel: Idea Store
• Recruiting people for personality first,
and training them with the required
skills later
• "We needed staff with good
communication skills and a bit of
administration experience, but most of
all they had to be 'people people',"
says Dogliani. "None of the traditional
shy librarians who only light up when
they talk about literature."
• Recruitment procedures included a
paid four-hour day where applicants
shadow a member of staff, after which
the staff member's opinion of the
potential recruit is factored into the
final hiring decision.