2017 CARAD Annual Report

“CARAD is unique in the community service sector because of its
independence from government agencies, which enables its staff to
work with clients in the most effective and practical way to meet clients
complex and varied needs.
Whilst many referrals to the Case Management Program are for
emergency relief, meeting these immediate needs and reducing the
stress that is inherent in crisis situations enables staff to engage
people with other services, both at CARAD and within the broader
sector that can ultimately increase their sense of security and
belonging in our community and ultimately, their well-being.
Essential to the many successes achieved with clients is the dynamic
relationship that exists between the Case Management Program and
the Volunteer Program. Volunteers provide support to many of the
services that we provide to clients and are an invaluable component of
the Case Management Team here at CARAD.”
CASE MANAGER
Claire Kartsidimas
NUMBER OF REFERRALS TO CASE MANAGEMENT PROGRAM BY NATIONALITY
June 2016-July 2017
Region Air Boat/Sea N/D
Asia Pacific 24 29 17
Africa 24 3 6
Middle East 9 30 10
Europe 14 - 1
South America 2 - 1
Unknown 5 9 1
TOTAL 78 71 36
11