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2017 CARAD Annual Report

Centre for Asylum Seekers, Refugees and Detainees (CARAD) Inc Annual Report www.carad.org.au

Centre for Asylum Seekers, Refugees and Detainees (CARAD) Inc Annual Report www.carad.org.au

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<strong>Annual</strong> <strong>Report</strong> <strong>2017</strong><br />

COMMUNICATIONS<br />

& EVENTS<br />

REPORT FROM COMMUNICATIONS CONSULTANT TASH BIRCH AND<br />

COMMUNICATIONS VOLUNTEER HANNAH GRAF<br />

SHARING STORIES THAT MATTER<br />

Every day the <strong>CARAD</strong> team is privileged to hear the stories of refugees, detainees and<br />

asylum seekers who have faced unimaginable challenges in their fight for a new life.<br />

Their deeply personal journeys evoke a range of different emotions in all of us.<br />

They make us cry with shame, fill our hearts with joy and love, and inspire us to keep<br />

working to ensure our clients receive the support, care and compassion they so<br />

desperately need and deserve.<br />

When I joined <strong>CARAD</strong> at the start of <strong>2017</strong> to drive the organisation’s strategic marketing, I<br />

instantly knew these stories needed to be shared as broadly and often as possible.<br />

And that has been the focus of our revitalised communication program – showing the<br />

intensely human aspect of the services that <strong>CARAD</strong> and its dedicated volunteers deliver<br />

daily.<br />

TASH<br />

This year we have powered up <strong>CARAD</strong>’s digital marketing by continually refreshing our<br />

website content and ensuring people have a reason to keep visiting www.carad.org.au<br />

Our website reach has been amplified by integrating news and information across our<br />

social media platforms and encouraging people to share the posts, tweets and Instagram<br />

images which provide an important window into <strong>CARAD</strong>’s operations.<br />

We have also reached out to television, radio and press, ensuring the issues impacting<br />

refugees and asylum seekers remain in the media spotlight, and to position the vital role<br />

<strong>CARAD</strong> plays in supporting these most vulnerable and disadvantaged members of our<br />

community.<br />

A newsletter was also established to help us remain connected to the thousands of<br />

Western Australians who believe in our organisation and genuinely want to help and<br />

support our clients in any way they can.<br />

To continue <strong>CARAD</strong>’s incredible work we know we must maintain our current funding<br />

relationships and develop new income streams, so our communication and engagement<br />

over the past year has been strategically aligned to fundraising.<br />

HANNAH<br />

We have motivated individuals and organisations to donate to the organisation through<br />

campaigns that clearly demonstrate the critical needs of asylum seekers and refugees<br />

and showcasing the fantastic outcomes that are being achieved by our broad spectrum of<br />

volunteer-run programs.<br />

Our marketing and communication program has seen more and more people become<br />

aware of <strong>CARAD</strong> and the challenges and opportunities facing our clients over the past 12<br />

months.<br />

But we can’t and won’t stop there.<br />

17

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