2017 CARAD Annual Report

2016-2017
Annual Report
Centre for Asylum Seekers, Refugees and Detainees (CARAD) Inc
+(61) 08 9227 7322 | OFFICE@CARAD.ORG.AU WWW.CARAD.ORG.AU

Annual Report 2017
TABLE OF CONTENTS
4 ...... REPORT FROM THE CHAIR
6 ...... ABOUT CARAD
7 ...... WHO WE ARE
9 ...... REPORT FROM CASE MANAGEMENT TEAM
12 ..... ADVOCACY REPORT
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Annual Report 2017
13 ..... REPORT FROM VOLUNTEER PROGRAM
16 ..... REPORT FROM FUNDRAISING & GRANTS
17 ..... REPORT FROM COMMUNICATIONS & EVENTS
19 ..... ACKNOWLEDGEMENTS
21 ..... TREASURER‘S REPORT
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Annual Report 2017
REPORT FROM
THE CHAIR
CARAD CONTINUES TO PROVIDE EXCELLENT SUPPORT TO OUR
CLIENT GROUP AND IN THIS EVER-EVOLVING ENVIRONMENT WE
CONTINUE TO ADAPT ACCORDINGLY
Our ability to adapt is due to the professionalism, empathy and skill
set that our staff members possess. In my role, I get to see first-hand
just how committed and talented our staff members are and I am
forever grateful to them for the magnificent outcomes they continue to
achieve. Claire, Joanna, Esther and Ellie work passionately day in and
day out. They continue to harness the hearts and minds of an everincreasing
number of volunteers and together their work, energy and
support continue to strengthen CARAD’s brand as the beacon it is to
asylum seekers, refugees and detainees. Throughout 2017 we also had
the services of Natasha Birch as our communications and marketing
consultant and her efforts along with her team led by Hannah Graf has
dramatically increased our profile, brand collateral and fund-raising
pursuits accordingly.
PETER GIANOLI
We are now into the second year of our three-year grant agreement
with the Sisters of St John of God. This arrangement has allowed us
to focus on and enhance our volunteer involvement. Our volunteer
numbers have risen to a level where our impact has been significant.
So much so that many other organisations in the sector are now
referring their clients, associated funding and resources to CARAD so
we can meet the identified need. This focus on collaboration has always
been at the heart of CARAD’s modus operandi and now thanks to the
amount of volunteer power we can harness for any given cause, our
impact and positioning is strengthening daily.
Whilst we continue unabated in the delivery of our established programs such as homework support, detention
visiting, food assistance and the like, over the past year CARAD has introduced a range of new activities which warrant
highlighting.
EAT. SHARE. CONNECT.
Thanks to some seed funding from PROSH the Eat. Share. Connect. concept became reality. Each Wednesday a
coterie of volunteers and clients meet to eat, share and connect over a banquet of exotic cuisine. These forums have
allowed us to gain insights into the challenges our clients face and engage our stakeholders with clients in a hospitable
environment. Our thanks also to our landlords the Uniting Church in the City for renovating the kitchen and dining
areas of our premises as this too allowed Eat. Share. Connect. to evolve.
The program has empowered a group of our clients into meaningful opportunities. In fact, this evening at our AGM the
catering has been provided by this team as opposed to us using outside sources. Based on the success of Eat. Share.
Connect. the Staff and Management Committee are working on even more adventurous plans and opportunities that
we are hoping to attract funding for.
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Annual Report 2017
HIGHER EDUCATION WORKING GROUP – ENHANCEMENT
Thanks to a lot of hard work by Management Committee member Deidre Wright and her team, with cooperation from
the Perth tertiary sector, CARAD continues to coordinate combined university information sessions for Asylum Seekers
and Refugees. This provides a forum to hear about new scholarships, entry assistance and relevant information on
preparation for study. We have also introduced an Academic English Program where students are provided lessons
twice a week for twelve weeks under the tutelage of Dr Cheryl Lange and Dr Jenny Silburn. These have been well
attended and do a great deal in fostering the future of attendees. The Management Committee is committed to the
activities of this subcommittee and the logical next step is to put our energy into seeking some funding for a project
officer.
LIAISON WITH AMNESTY INTERNATIONAL – MARGARET RIVER
Because of the great work Kieran O’Brien has mobilised for CARAD in the South West, a very fruitful relationship has
developed with Amnesty International – Margaret River. Thanks to the facilitation efforts by Pauline McLeod we have
been overwhelmed with the contributions and donations that have come from their efforts. When this group decides
to achieve something, heaven help any obstacle that stands in their way. We are grateful for this very vibrant supporter
group, both in terms of fundraising, awareness raising and other support.
#COMPASSION IN ACTION
Throughout 2017, I am sure members and volunteers have noticed the enhanced messaging and branding of our
communication. Our website is now fully updated and operational (however like CARAD it will continue to evolve).
Our newsletters are fresh, informative and welcomed and our events and activity programs have been enhanced. Our
social media presence has been considerably developed and we have found our online fundraising activities have
benefited therefore. I urge all members and supporters to continue to spread the CARAD word. Thanks to social
media and our new profile this is now a lot easier than ever before. When you receive something electronically from us,
or notice one of our social media posts please consider sharing it with your network – every extra click helps make a
difference.
Can I also acknowledge the efforts of my fellow Management Committee members for their tireless efforts, it is an
honour to work with people so willing to put others first. To the Vice Chair James Jegasothy, Treasurer Dane Etheridge
and Secretary Mark Shircore thank you for stepping up to do that little bit extra. To our volunteer bookkeeper Jason
Parish, your efforts and professionalism have made a huge difference to the information we in the management
committee have to better apply governance. To our retiring management committee members, thank you for all your
efforts over the many years you have been Management Committee members, and we look forward to your continued
involvement as volunteers.
Thanks also to Melissa Goh who retired from CARAD in December 2016 after six years with our organisation as our
Office Manager.
Finally, I also acknowledge the many organisations and people who have donated money and goods to our cause.
This year CARAD has positively influenced the lives of as many asylum seekers, refugees and detainees as we
possibly can. Obviously, the more money we raise and more goods we have donated, the better our influence can
be. Whether it be through our fund-raising letters, our online initiatives or our events and activities, please be assured
that by you making a contribution we will honour that with an iron clad commitment that it will be used in its entirety to
make each and every day that little bit better for our clients.
PETER GIANOLI
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Annual Report 2017
CARAD
MISSION
STATEMENT
To support and advocate for
refugees and people seeking
asylum in Western Australia
who have nowhere else to
turn.
VISION
STATEMENT
A welcoming Australia where
refugees and people seeking
asylum can rebuild their
lives and are treated with
compassion and respect.
“For over one year, I have lived off this; this (supermarket voucher) is what
has kept me going.”
CARAD CASE MANAGEMENT CLIENT
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Annual Report 2017
WHO WE ARE
CARAD is an incorporated association registered with the Australian Charities and Not-for-Profits Commission, and
has Public Benevolent Institution and Deductible Gift Recipient Status.
CARAD’s strength lies in our wonderful volunteers and committed staff. We also have a large membership and
supporter base that provide financial and moral support.
MEMBERSHIP VOLUNTEERS FACEBOOK TWITTER INSTAGRAM
394 Registered in
2016 - 2017
150 Actively
registered volunteers
2965+ Followers 390+ Followers 84+ Followers
IN 2016-17 CARAD HAD ONE FULL-TIME AND 4 PART-TIME
HIGHLY SKILLED AND COMPASSIONATE STAFF
CARAD is currently governed by an eight-person voluntary board who have generously donated their time and
expertise to the organisation. Board members have brought a range of skills in management, finance, education, law
and social services to ensure the organisation is professionally and efficiently run to meet our clients’ needs.
The organisation was formed in 2000 to support asylum seekers who were released into the community. Since then
we have assisted more than 6,000 refugees and asylum seekers with services such as settlement support, advocacy,
referral, emergency and financial aid, medical treatment, accommodation, English lessons and homework support.
CARAD is a volunteer-led community organisation. We have attracted gifted and committed volunteers who underpin
all our work. Over the years we have trained and equipped many volunteers who have assisted refugees and asylum
seekers in many practical ways.
CARAD is a respected voice for refugee, asylum seeker and detainee rights and advocacy in Western Australia.
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“It was early January 2000 and I remember very clearly the day I
visited about 30 new TPV holders at the Noalimba Migrant hostel,
situated then not far from my house. Over breakfast I was incensed
to read the news that these Afghan men who had been found to
be refugees would not get permanent protection, but a temporary
visa for which they would have to reapply three years later. During
that time, they would not have access to several services normally
provided as entitlements to refugees. I visited to see whether they
thought I could assist in any way. I hadn’t been there long when
a trade union colleague [now Senator Sue Lines] arrived closely
followed by a number of English language teachers, including John
and Margaret Broadbent. We were all distressed that such vulnerable
people could be treated like this. As we publicised the injustices
more people came and after two or three weeks we were organising
into the burgeoning group that became CARAD- then the Coalition
for Refugees after Detention. Given one injustice and shame
after another, thousands of Western Australians from a range of
occupations, education, ages, and beliefs have evolved into the very
healthy and well organised Centre for Refugees, Asylum Seekers and
Detainees.”
FOUNDING MEMBER
Judyth Watson
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Annual Report 2017
CASE MANAGEMENT
PROGRAM
REPORT FROM CASE MANAGER CLAIRE KARTSIDIMAS AND CASE
WORKER ESTHER DENG
CREATING HOPE AND DIGNITY FROM
PRACTICAL SUPPORT
At a time when government policies are becoming less and less
compassionate to people seeking asylum, CARAD’s Case Management
Program responds proactively and creatively to the growing needs of
these most vulnerable and marginalised people.
They face their many challenges with the support of our dedicated case
work team who not only provide practical assistance, but give people
hope and dignity.
Esther & Claire
EMERGENCY RELIEF
Demand for emergency relief has increased significantly with
unprecedented numbers of people living in our community with no
income and no ability to earn a living without a visa or work rights.
The uncertainty of not having a place to live or enough food to survive,
combined with worry about overdue utility bills and how to afford
prescription medication and medical treatment, causes great stress in
insecurity.
Relying solely on the generosity of friends, family and community
agencies, these people reach out to CARAD and we respond in whatever
way we can.
ACCOMMODATION
Claire Kartsidimas & Felicity Reynolds,
CEO, Mercy Foundation
Housing insecurity continues to be the major concern of clients who are referred to CARAD for financial
assistance.
Over the past year, CARAD provided over 1500 nights of safe and secure accommodation to people seeking
asylum in our community by making rent payments and arranging emergency accommodation and other housing
assistance.
The support of our funding partners is crucial to CARAD’s ability to provide this essential service and we
are extremely grateful to The Mercy Foundation, the Sisters of Charity, Mercycare and LotteryWest for their
commitment to providing housing security to people seeking safety.
We now operate Foodbank two
days a week, assisting a staggering
50 individuals each day.
This activity has been supported by
16 dedicated volunteers throughout
the year.
Food Rescue is still our major
partner in this program, donating
over 13,000 kg of quality fruit,
vegetable and other food items
across the last year.
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Annual Report 2017
FOODBANK
CARAD has also seen a dramatic increase in the number of people accessing our Foodbank in the last 12 months.
Halal Foodbank also donates monthly food parcels to meet demand for non-perishable items.
We appreciate the many supporters who held food drives of their own as well as the schools, businesses and
community groups who contribute to our Foodbank.
MATERIAL AID
To meet the steady need for personal and family goods for people seeking asylum, CARAD formed strong relationships
with Starting Over Support, Mums4Refugees, The Nappy Collective and Share the Dignity this year.
We appreciate the care and difference these ongoing donations make to our clients.
SOCIAL ACTIVITIES
Recognising community engagement is a key factor in creating a sense of belonging, CARAD established a Social
Activities Team.
This team of energetic volunteers have been out and about in the community with the people we support attending
events and providing them with many opportunities to connect and belong.
Providing people with opportunities to attend community and cultural events they may not be able to attend due to
confidence or affordability issues, is integral to their highly successful approach.
NO INTEREST LOANS
CARAD’s no interest loan scheme continued to provide financial support to those individuals in our community on low
incomes who need help to reunite with family here in Western Australia.
Bond and Rent in Advance loans were also made to individuals needing financial assistance to enter the rental market.
COMMUNITY SECTOR ENGAGEMENT
Collaborating with the broader community is pivotal to providing comprehensive wrap-around services to CARAD
clients.
Working closely with agencies such as the Red Cross, Mercycare, ASeTTS, Fremantle Multicultural Centre, St Vincent
de Paul, The Salvation Army, Riverview Community Services and The Humanitarian Group, we can connect clients with
other welfare services, psychological support and legal services.
The new The Asylum Seeker Hub brought together all agencies to work in a holistic way for people seeking asylum one
day a week over the past year.
The benefits of this fully integrated, one-stop shop model has been incredible and is delivering increased benefits to
the refugees and asylum seekers in Western Australia.
MAURA MARSHALL WITH
FOODBANK DONATIONS
ESTHER & CLAIRE WITH MARYAM
FROM HALAL FOODBANK
FOOD BANK DONATIONS
BEING DELIVERED
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“CARAD is unique in the community service sector because of its
independence from government agencies, which enables its staff to
work with clients in the most effective and practical way to meet clients
complex and varied needs.
Whilst many referrals to the Case Management Program are for
emergency relief, meeting these immediate needs and reducing the
stress that is inherent in crisis situations enables staff to engage
people with other services, both at CARAD and within the broader
sector that can ultimately increase their sense of security and
belonging in our community and ultimately, their well-being.
Essential to the many successes achieved with clients is the dynamic
relationship that exists between the Case Management Program and
the Volunteer Program. Volunteers provide support to many of the
services that we provide to clients and are an invaluable component of
the Case Management Team here at CARAD.”
CASE MANAGER
Claire Kartsidimas
NUMBER OF REFERRALS TO CASE MANAGEMENT PROGRAM BY NATIONALITY
June 2016-July 2017
Region Air Boat/Sea N/D
Asia Pacific 24 29 17
Africa 24 3 6
Middle East 9 30 10
Europe 14 - 1
South America 2 - 1
Unknown 5 9 1
TOTAL 78 71 36
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Annual Report 2017
ADVOCACY REPORT
CARAD is committed to empowering the people we support to access their rights.
Our independence from other service providers and government agencies enables us to effectively work with the best
interests of the people we assist to achieve desired change and does not compromise our commitment to these aims.
Our staff and volunteers work individually with people seeking asylum, refugees and detainees to ensure they are
receiving the best possible service and ensuring their needs are met by service providers and government agencies.
Our members also add valuable weight to our advocacy efforts.
Some of the important systemic advocacy efforts undertaken in 2016-17 include:
• Consultation with the Human Rights Commission, Refugee Council of Australia, United Nations High
Commission for Refugees, United Nations Special Rapporteur on Migrants and the Commonwealth
Ombudsman
• Senate submissions regarding changes to legislation that affect people seeking asylum, refugees and detainees
• Participation in the WA State Lobbying Group, Asylum Seeker Health Round-table, #RightTrack National
Conversation, Community Relief and Resilience Forum and Red Cross Practitioner’s Forum
• Meeting with members of State and Federal parliament
• Representation at the WA State Labor Conference
• 22 Educational Speaking Engagements reaching hundreds of community members
• Participation in community events such as the Palm Sunday Walk for Justice for Refugees
• Various Media articles and interviews featuring in: The Sunday Times, The West Australian, ABC Radio and WTV
Whilst the rights of people seeking asylum, refugees and detainees are not upheld in our community, CARAD will
continue to ensure it is the voice of the individuals and community it represents. We will continually seek to achieve
the change required to enable people seeking asylum, refugees and detainees to live with hope, dignity and be able to
thrive in their new lives in our community.
“My family and I will never forget what you have done for us.”
CARAD CASE MANAGEMENT CLIENT
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Annual Report 2017
VOLUNTEER PROGRAM
REPORT FROM JOANNA JOSEPHS, VOLUNTEER CO-ORDINATOR
AND ELLIE GILNA, VOLUNTEER LIAISON OFFICER
VOLUNTEERS – THE HEART AND SOUL OF
CARAD
This year more than 150 wonderful volunteers have actively supported CARAD,
ensuring our program continues to strengthen and evolve.
Every month approximately 40 people attended our Volunteer Information Sessions
to learn about CARAD’s valuable work and the challenges faced by people seeking
asylum and refugees.
It was humbling to see so many of these warm and compassionate people go on
and take-up the variety of critical volunteer roles that underpin the work we do.
Without their dedication, energy and sheer hard work, we simply couldn’t support
the people who so desperately need our help and understanding, and CARAD is
deeply grateful.
Our Volunteer Program was also boosted by Ellie Gilna who joined the CARAD
team as Volunteer Liaison Officer in February 2017.
JOANNA & ELLIE
Ellie’s efforts have not only improved the program’s efficiency, but increased our
ability to create and sustain meaningful volunteer matches.
DETENTION VISITING
Our Detention Visiting Team continued to provide crucial social
support and advocacy to asylum seekers in immigration detention at
Yongah Hill and Perth Immigration Detention Centre over the past 12
months.
We had a core group of 30 dedicated detention visitors who attended
the centres around ten times per month per month, supporting
approximately 175 detainees.
CARAD continued its important contribution to national advocacy
efforts aimed at:
• Reducing the number of people in detention
• Improving detention conditions
• Providing greater support for detainees released into the
community
Detention Visiting volunteers also provided important transitional
support to detainees who were released from detention into the Perth
community, offering a friendly and familiar face in a new city.
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Annual Report 2017
APPLICATION ASSISTANCE WORKSHOPS
Our Application Assistance Workshop Volunteers supported specific asylum seeker clients with reading and writing
assistance for visa applications.
During the year, volunteers assisted 164 clients with visa applications.
The deadline for the submission of a Temporary Protection Visa or Safe Haven Enterprise Visa application for this client
group has now passed and we are proud of the contribution of our volunteers in helping people through this process.
To date 70% of all the applications submitted by this group of people seeking asylum have resulted in them being
granted a Temporary Protection Visa or a Safe Haven Enterprise Visa.
“I met some beautiful people who all touched my heart in some
special way. I loved meeting so many people from so many
different backgrounds and cultures.”
AAW VOLUNTEER
OPENING DOORS
The Opening Doors program continued to be well utilised by volunteers and
clients over the past 12 months.
The program provides much needed educational and employment assistance to
asylum seekers and refugees to empower clients to be independent members
of their community.
The HOMEWORK HELP and ENGLISH LANGUAGE SUPPORT aspects of
Opening Doors grew in both support requests and the number of volunteers
participating.
CARAD volunteers provide a unique service to asylum seekers and refugees in
the community through individual mentoring, most often in the client’s home or
local public facility.
Having a Volunteer Liaison Officer enabled us to increase the number of
successful matches of volunteers to clients.
From January – July 2017, the number of support referrals exceeded the total
number achieved in the preceding 12 months, more than doubling CARAD’s
support to clients in this area.
A total of 134 clients are receiving Homework Help or English Language
support from our 114 volunteers in this program.
“Helping this family allows me to see what really matters. Not only do you get to know
the kids, but you connect with everyone. I’ve thoroughly enjoyed it!”
OPENING DOORS VOLUNTEER
“Thanks very much for your assistance. The CARAD volunteers are invaluable to our students
and we have noticed a remarkable improvement in their confidence, the social skills and school
work as a result of the support of these wonderful volunteers.”
NOLLAMARA PRIMARY SCHOOL STAFF MEMBER
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Annual Report 2017
CARAD volunteers continued to help asylum seeker clients to find pathways to employment, further education and
skills recognition.
In July 2017, the HIGHER EDUCATION AND EMPLOYMENT WORKING PARTY, hosted a Combined Universities
Information Night, for prospective students from refugee and asylum seeker backgrounds.
All five major universities participated in the event which promoted the scholarships and study pathways available,
proving enormously helpful to CARAD clients.
CARAD volunteers ran a new ACADEMIC ENGLISH PROGRAM in partnership with Curtin University that delivered
an advanced English Language course to asylum seekers preparing to undertake their IELTS exam and/or enrol in
university.
COMMUNITY ENGAGEMENT
This year our Volunteer Program engaged with the community in many ways.
Volunteers passionately participated in community events, educational speaking events, fundraising activities and by
sharing their skills in the CARAD office.
EAT. SHARE. CONNECT
Eat.Share.Connect was launched on Harmony Day 2017 and since then every Wednesday the CARAD office is filled
with the amazing aromas of traditional home cooking as our clients and volunteers prepare and enjoy a meal together.
It is another example of the diverse and meaningful ways in which CARAD brings people together and helps to truly
connect refugees and asylum seekers to the Western Australian community.
“Since I came to CARAD and I started to cook with you, I feel strong
and I am happy. It is like I have a family in Australia.”
EAT. SHARE. CONNECT PARTICIPANT
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Annual Report 2017
FUNDRAISING & GRANTS
FUNDRAISING AND GRANTS COMMITTEE – REPORT FROM CHAIR
JOHN CLAPTON
THE RESULTS OF OUR FUNDRAISING AND GRANT
APPLICATIONS THIS YEAR HAVE BEEN MOST
GRATIFYING
Our efforts have been significantly enhanced by a part-time consultant, Natasha Birch,
who specialises in promotions and marketing.
Natasha has helped us think much more strategically and ensured we link our publicity
activities with our fundraising campaigns.
Over the past year we have geared our strategies to securing public donations.
Our on-line media presence and our Member/Support Newsletters have been integrated
with our fundraising campaigns, shifting focus every three months to capture people’s
compassion and desire to give.
JOHN CLAPTON In addition to quarterly fundraising letters to individuals, we have been building a broad
base of organisational donors that includes schools, faith communities and aged care
facilities. These strategies have been ably supported by staff and volunteers who will speak about CARAD’s work
wherever they are offered an opportunity.
We have also been constantly on the lookout for opportunities to secure grants to support our work. Granting bodies
generally have narrow guidelines determining what they can support, so we have positioned our work in line with
their aims and criteria. Potential supporters have also sought us out and this year we were added to the group of
beneficiaries from the UWA Student Guild PROSH Day fundraising activities.
You will see from the table below that our Actuals compared to Budget show a great little overshoot of 18% for which we
are most grateful. Grants and donations exceeded our plans for the year. Thank you to everyone who has contributed
to the CARAD vision, mission and outreach.
BUDGET
2016-2017
ACTUAL
2016-2017
Grants ) $200,000 $239,428 120%
Donations $160,000 $192,644 120%
Fundraisers $5,000 $1,915 38%
Membership $10,000 $11,715 117%
TOTAL $375,000 $445,702 119%
IN KIND FOOD DONATIONS $
Food Rescue 13,160 kg of food x $3.60 kg $46,000
Non-Perishable $2,000 per month x 12 months $24,000
Halal Foodbank $8,400 $8,400
TOTAL $78,400
%
34% Individuals
32% Sisters of St
John of God
15% Other Grants
8% Churches &
Organisations
8% Lotterywest
3% Fundraisers
& Fees
During the year we began the work necessary to find a
means of continuing the wonderful support we receive
from the Sisters of St John of God. Their funding
commitment to us lasts another year and we need
to ensure an equivalent level of support is found to
continue the vital work CARAD is able to do because
of this kind of generosity.
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Annual Report 2017
COMMUNICATIONS
& EVENTS
REPORT FROM COMMUNICATIONS CONSULTANT TASH BIRCH AND
COMMUNICATIONS VOLUNTEER HANNAH GRAF
SHARING STORIES THAT MATTER
Every day the CARAD team is privileged to hear the stories of refugees, detainees and
asylum seekers who have faced unimaginable challenges in their fight for a new life.
Their deeply personal journeys evoke a range of different emotions in all of us.
They make us cry with shame, fill our hearts with joy and love, and inspire us to keep
working to ensure our clients receive the support, care and compassion they so
desperately need and deserve.
When I joined CARAD at the start of 2017 to drive the organisation’s strategic marketing, I
instantly knew these stories needed to be shared as broadly and often as possible.
And that has been the focus of our revitalised communication program – showing the
intensely human aspect of the services that CARAD and its dedicated volunteers deliver
daily.
TASH
This year we have powered up CARAD’s digital marketing by continually refreshing our
website content and ensuring people have a reason to keep visiting www.carad.org.au
Our website reach has been amplified by integrating news and information across our
social media platforms and encouraging people to share the posts, tweets and Instagram
images which provide an important window into CARAD’s operations.
We have also reached out to television, radio and press, ensuring the issues impacting
refugees and asylum seekers remain in the media spotlight, and to position the vital role
CARAD plays in supporting these most vulnerable and disadvantaged members of our
community.
A newsletter was also established to help us remain connected to the thousands of
Western Australians who believe in our organisation and genuinely want to help and
support our clients in any way they can.
To continue CARAD’s incredible work we know we must maintain our current funding
relationships and develop new income streams, so our communication and engagement
over the past year has been strategically aligned to fundraising.
HANNAH
We have motivated individuals and organisations to donate to the organisation through
campaigns that clearly demonstrate the critical needs of asylum seekers and refugees
and showcasing the fantastic outcomes that are being achieved by our broad spectrum of
volunteer-run programs.
Our marketing and communication program has seen more and more people become
aware of CARAD and the challenges and opportunities facing our clients over the past 12
months.
But we can’t and won’t stop there.
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Annual Report 2017
We need to keep raising the organisation’s profile, providing compelling evidence as to why CARAD needs
ongoing funding and sharing the stories of the men, women and children who are relying on us to give
them a voice.
LOOKING TO THE FUTURE
Thank you to all our members, donors, partner organisations,
volunteers and staff. By putting your compassion into action,
CARAD has been empowered to stand alongside people
seeking safety in our community and provide our vital services.
In the past three years, CARAD has experienced considerable
growth in terms of increased funding through grants and
fundraising, as well as increased numbers of clients being
supported by a greater number of programs.
Moving forward CARAD aims to sustain this growth by engaging new partners, developing innovative strategies to
meet client needs and continuing to deliver high quality, client-centred services.
We look forward to continuing to work together towards a welcoming Australia in which all people seeking safety are
afforded the right to rebuild their life with dignity.
“Without you I do not know what I would have done, you fed me
and my children and helped us with accommodation; it kept me
going when I thought I would give up.”
CARAD CASE MANAGEMENT CLIENT
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Annual Report 2017
ACKNOWLEDGEMENTS -
OUR PEOPLE
MANAGEMENT COMMITTEE
Peter Gianoli (Chair)
James Jegasothy (Deputy Chair)
Dane Etheridge (Treasurer)
Mark Shircore (Secretary)
John Clapton
Belinda Giles
Deidre Wright
Rosemary Hudson Miller
LIFE MEMBERS
John Broadbent
Margaret Broadbent
Jenny Burns (Deceased)
Eira Clapton
Gwenyth Graham
Rosemary Hudson Miller
Associate Professor Mary
Anne Kenny
Helen Leeder
Dr Anne Pedersen
Elizabeth Pestell
Tony Pestell
Dr Judyth Watson
Neville Watson
Philippa Catchpole
Bernard Catchpole
BOOKKEEPER
Jason Parish
SOUTH WEST FRIENDSHIP
GROUP
Kieran O’Brien & Volunteer Team
FOUNDING MEMBERS
John Broadbent
Judyth Watson
Rosemary Hudson Miller
Mike Watson
Eira Clapton
STAFF
Volunteer Coordinator Joanna Josephs
Volunteer Liaison Officer Ellie Gilna
Case Manager Claire Kartsidimas
Case Worker Esther Deng
Communications Consultant Natasha Birch
INTERNS
Rashini Gitanjali Chandran
Suzan Nakate
Chloe Adams
Jennifer Nguyen
Zahra Alawi
Andrea Surman
CARAD wishes to express its gratitude to its new and continuing supporters, and also to its individual
donors. As a Not-for-Profit organisation, your support helps us continue to support and advocate for the
rights of people seeking asylum, refugees and detainees in Western Australia.
• Sisters of St John of God • PROSH • Knights of the Southern Cross
• Volunteering WA • Lotterywest • Mercycare
• Mercy Foundation • Sisters of Charity • Food Rescue
• Halal Foodbank • Uniting Church in the City • Mission Australia
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“CARAD came together when the first people released from Port
Hedland Detention Centre with Temporary Protection Visas arrived
in Perth and the West Australian did a story about how the Afghan
men had no English. Some people like John Broadbent and Judyth
Watson went to help them learn English and were shocked to learn
that their new TPV status meant a lot of agencies which were set up
to help refugees, could not help these people. There was significant
concern that without help they would be left without accommodation
and other basic necessities. A group of people who had been helping
refugees in the Humanitarian Program (called CRAG), started to
help the fledgling group (from a variety of agencies, churches and
unions) which was trying to assist TPV holders, and thus CARAD
was born.
CARAD began to run an unprecedented humanitarian emergency
response to the needs of thousands of people who arrived in Perth
over the years from 2000. We met them, provided accommodation
and food, we supported them with English learning and provided
important orientation to Australian life and culture.
CARAD thus started with a desire to assist people who no one else
could assist. We responded with compassion when others were
helpless or refused to help.”
FOUNDING MEMBER
Eira Clapton
20

Annual Report 2017
TREASURER’S REPORT
CARAD IS FORTUNATE TO HAVE SUCH AN
ENGAGED AND GENEROUS DONOR AND
VOLUNTEER NETWORK. WITHOUT THIS, OUR
INDEPENDENT VOICE WOULD BE HEARD BY
FEWER MEMBERS OF OUR COMMUNITY AND
IT WOULDN’T BE POSSIBLE FOR CARAD TO
HAVE A POSITIVE IMPACT ON SO MANY LIVES.
Demand for CARAD’s services are growing. So are the resources required to
meet these demands. It is reassuring that CARAD’s income and net assets
have increased 12 percent and 16 percent since last year, respectively, but we
need to remain vigilant. As an independent organisation, our future financial
health cannot be taken for granted. It was the strength of CARAD’s donors that
allowed us to keep our door open when we lost support from a major funding
body in the 2015 financial year, and it will be your support that allows us to
continue serving asylum seekers, refugees, and detainees for years to come.
DANE ETHERIDGE Thanks to the support of our donors, CARAD is in a stronger financial position
now than ever before. A key pillar of our current financial strength is the
diversified nature of the donor base, which is approximately evenly spread between individuals and organisations.
This gave CARAD the confidence to increase our staffing levels this year to help direct the remarkable energy of our
volunteers.
CARAD sincerely and humbly thanks all donors for their support, which directly enables staff members and volunteers
to work towards the goals we all share.
I’d also like to extend my personal thanks to the CARAD staff and volunteers for their ongoing efforts to improve the
performance of CARAD’s financial system. A special thank you goes out to Jason Parish for the pro-bono accounting
services he has once again provided this year.
DR DANE ETHERIDGE, CPA CFA
TREASURER
21

Annual Report 2017
ANNUAL FINANCIAL REPORT
STATEMENT OF PROFIT OR LOSS AND OTHER COMPREHENSIVE
INCOME FOR THE YEAR ENDED 30 JUNE 2017
2017 2016
$ $
Revenue 242,267 157,767
Other income 210,107 244,573
Employee provisions expense (189,687) (149,012)
Depreciation and amortisation expense (7,130) 1,655
Bad and doubtful debts expense (13,849) -
Repairs, maintenance and vehicle running expenses - (1,334)
Utilities (2,517) (2,444)
Training expense (5,248) (5,299)
Audit, legal and consultancy fees (5,740) (12,339)
Marketing expenses (42,600) (355)
Client support services expense (99,461) (109,610)
Fundraising expenses (3,286) (186)
Bank Charges/Fees (1,312) (1,286)
Board Governance (700) (72)
Cleaning (5,336) (2,367)
Insurances (5,588) (853)
Telephone and Internet (16,879) (4,401)
Meeting expenses (4,908) (53)
Membership subscriptions (325) (350)
Office supplies & stationery (1,208) (931)
Police Checks (1,381) (422)
Postage & Printing (6,658) (6,047)
IT Maintenance (5,075) (2,368)
Write offs - (10,640)
Sundry expenses (1,258) (3,720)
Net current year surplus 32,229 89,906
22

Annual Report 2017
STATEMENT OF FINANCIAL POSITION AS AT 30 JUNE 2017
2017 2016
$ $
ASSETS
CURRENT ASSETS
Cash on hand 238,978 274,269
Accounts receivable and other debtors 4,369 6,134
Other current assets 2,303 2,643
TOTAL CURRENT ASSETS 245,650 283,046
NON-CURRENT ASSETS
Property, plant and equipment 14,896 20,935
Intangible assets 1,064 1,774
Travel Loans 3,366 4,895
TOTAL NON-CURRENT ASSETS 19,326 27,604
TOTAL ASSETS 264,976 310,650
LIABILITIES
CURRENT LIABILITIES
Accounts payable and other payables 11,479 89,491
Employee provisions 19,219 19,109
TOTAL CURRENT LIABILITIES 30,698 108,600
NON-CURRENT LIABILITIES
TOTAL NON-CURRENT LIABILITIES - -
TOTAL LIABILITIES 30,698 108,600
NET ASSETS 234,278 202,050
EQUITY
Retained surplus 234,278 202,050
TOTAL EQUITY 234,278 202,050
23

“I am always be remember and thankful to you and your organisation (CARAD)
for support me in my hard time. I wish that one day I will be a free man and I
will be the part of your organisation and work with you.”
CARAD DETENTION CLIENT
Centre for Asylum
Seekers, Refugees
and Detainees
(CARAD) Inc
Opening Hours
Monday to Friday: 9am - 4pm
08 9227 7322 | OFFICE@CARAD.ORG.AU | WWW.CARAD.ORG.AU
245 STIRLING STREET, PERTH, WA, 6000, AUSTRALIA
caradWA facebook.com/CARADWA twitter.com/carad11
TO MAKE A DONATION VISIT WWW.CARAD.ORG.AU
ABN 97 481 185 842
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