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Case Map for Noe, Hollenbeck, Gerhart & Wright - Harvard Business ...

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Product #: 391155<br />

Length: 28p<br />

Teaching Note: 392145<br />

B case available<br />

Workplace Safety at Alcoa (A): Kim<br />

B. Clark; Joshua D. Margolis<br />

Product #: 692042<br />

Length: 22p<br />

Teaching Note: 697128<br />

Chapter 4 The Analysis and<br />

Design of Work<br />

Polycom, Inc.: Visualizing Culture:<br />

Clayton M. Christensen<br />

Product #: 601073<br />

Length: 16p<br />

Novartis Pharma: The <strong>Business</strong><br />

Unit Model: Srikant M. Datar;<br />

Carin-Isabel Knoop; Cate Reavis<br />

Product #: 101030<br />

Length: 20p<br />

The Medtek Corp.: Michael L.<br />

Tushman<br />

Product #: 400024<br />

Length: 8p<br />

case on business ethics, it encourages students to discuss what "fairness"<br />

and "diversity" mean when an organization is also trying to create a sense<br />

of teamwork and "fit." Based upon the open court records of Ann Hopkins<br />

versus Price Waterhouse, a sexual discrimination and sexual stereotyping<br />

suit brought by a woman who was denied partnership at Price<br />

Waterhouse. (The court found in her favor.) Includes lengthy exhibits<br />

drawn directly from Price Waterhouse.<br />

Subjects Covered: Discrimination; Diversity; Ethics; Legal aspects of<br />

business; Women<br />

Examines the challenge facing the managers of a large aluminum<br />

manufacturing plant in its drive to improve workplace safety. The CEO of<br />

the company has made safety a top priority. The plant has made good<br />

progress in reducing the injury rate, but now confronts the need to<br />

accelerate its improvement. Doing so requires the safety director to<br />

consider progress to date and analyze the opportunities <strong>for</strong> improvement,<br />

many of which involve fundamental changes in behavior at all levels of the<br />

organization. Designed to introduce students to the issues of safety in its<br />

operating context. Students have in<strong>for</strong>mation available that allows them to<br />

analyze underlying causes and identify major opportunities <strong>for</strong><br />

improvement. However, the interactions between safety and other<br />

dimensions of manufacturing per<strong>for</strong>mance are evident in developing and<br />

implementing a plan <strong>for</strong> improvement.<br />

Subjects Covered: Aluminum industry; Manufacturing strategy;<br />

Occupational safety; Operating systems; Operations management;<br />

Terminations<br />

Abstract<br />

Polycom is a rapidly growing maker of video conferencing and<br />

teleconferencing equipment. Management is attempting to use "natural<br />

work groups" as an organizing mechanism, and to build into the culture<br />

implicit rules that will cause desired behaviors to be self-policing.<br />

Learning Objective: To explore organizational <strong>for</strong>ms that might robustly<br />

handle continued growth.<br />

In June 2000, Novartis reorganized its pharmaceutical business to <strong>for</strong>m<br />

global business units in oncology, transplantation, ophthalmology, and<br />

mature products. The remaining products (primary care products) were<br />

managed as be<strong>for</strong>e within global functions (R&D, marketing, etc.) The new<br />

organization created a matrix structure and new roles <strong>for</strong> heads of<br />

business functions, CEOs of new business units, and country managers.<br />

Learning Objective: To explore the reasons <strong>for</strong> Novartis's reorganizing<br />

into the new matrix structure, the tensions and challenges the new<br />

structure creates, and the culture and accountability needed to make the<br />

new structure work.<br />

The R&D division at Medtek, a medical and laboratory equipment<br />

company, is struggling to produce innovative new products. John<br />

Torrence, recently appointed director of the division, must correct the lack<br />

of innovation or risk losing the advantage the company has maintained<br />

until now. The case focuses on organizational structure, work flow, and<br />

internal alignment.<br />

Subjects Covered: Innovation; Leadership; Management of change;

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