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McDonald's Economic Footprint in Europe - McDonalds Virtual ...

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McDonald’s <strong>Economic</strong><br />

<strong>Footpr<strong>in</strong>t</strong> <strong>in</strong> <strong>Europe</strong>:<br />

Did you know that...


McDonald’s salaries<br />

Salaries and wages paid by McDonald’s <strong>Europe</strong><br />

and its franchisees are partly re<strong>in</strong>vested <strong>in</strong> the<br />

regional/local economy. In 2010, these had an<br />

estimated total impact of €7.6 billion <strong>in</strong> the<br />

<strong>Europe</strong>an Union.<br />

McDonald’s <strong>Europe</strong> re<strong>in</strong>vestment<br />

<strong>in</strong> its operations: 2007–2010<br />

<strong>in</strong> million Euros<br />

501.6<br />

2007<br />

587.5<br />

616.1<br />

738.1<br />

2008 2009 2010<br />

01 Introduction<br />

Introduc<strong>in</strong>g<br />

our report<br />

In 1971, McDonald’s opened its first restaurant <strong>in</strong> <strong>Europe</strong>, <strong>in</strong> the<br />

Netherlands. Forty years later, together with our franchisees,<br />

we operate around 7,000 restaurants <strong>in</strong> 40 countries <strong>in</strong> <strong>Europe</strong>,<br />

employ<strong>in</strong>g approximately 400,000 people and serv<strong>in</strong>g over 13.6<br />

million customers a day.<br />

So McDonald’s is now a significant part of the <strong>Europe</strong>an<br />

landscape. However to mark our 40th anniversary we wanted to<br />

objectively quantify our contribution to the <strong>Europe</strong>an economy<br />

for the first time.<br />

London <strong>Economic</strong>s undertook this analysis for us. They<br />

exam<strong>in</strong>ed our economic footpr<strong>in</strong>t <strong>in</strong> <strong>Europe</strong>, cover<strong>in</strong>g<br />

contribution to raw material sourc<strong>in</strong>g, job creation and<br />

bus<strong>in</strong>ess opportunities via our franchis<strong>in</strong>g model.<br />

The London <strong>Economic</strong>s analysis proves McDonald’s has a<br />

significant and positive impact on the <strong>Europe</strong>an economy<br />

and we’re proud that our success results <strong>in</strong> the creation of<br />

jobs, growth and wealth <strong>in</strong> <strong>Europe</strong>. In fact, London <strong>Economic</strong>s<br />

estimates McDonald’s contribution to <strong>Europe</strong>an Union (EU)<br />

GDP was €9.5 billion <strong>in</strong> 2010 alone.<br />

Their report also shows McDonald’s comb<strong>in</strong>es be<strong>in</strong>g a<br />

global brand with act<strong>in</strong>g locally – offer<strong>in</strong>g employment and<br />

development opportunities to local people, sourc<strong>in</strong>g food and<br />

raw materials from <strong>Europe</strong>an suppliers and provid<strong>in</strong>g bus<strong>in</strong>ess<br />

opportunities to local franchisees.<br />

This brochure provides a snapshot of the f<strong>in</strong>d<strong>in</strong>gs from London<br />

<strong>Economic</strong>s’ work, but for further read<strong>in</strong>g and <strong>in</strong>-depth analysis,<br />

please do access the full report on www.mcdpressoffice.eu.<br />

Did you<br />

know that...<br />

McDonald’s created 60,000 new jobs<br />

between 2007 and 2010<br />

Half a million <strong>Europe</strong>an beef farmers<br />

supply McDonald’s<br />

We source more than 97% of our food<br />

from <strong>Europe</strong>?<br />

McDonald’s and its franchisees employ<br />

400,000 people <strong>in</strong> <strong>Europe</strong><br />

1 <strong>in</strong> 4 McDonald’s franchisees <strong>in</strong> <strong>Europe</strong><br />

started their careers as a restaurant<br />

employee


02 Supply Cha<strong>in</strong><br />

Meet<strong>in</strong>g the<br />

challenge of<br />

supply<strong>in</strong>g 7,000<br />

restaurants<br />

We source the vast majority of our agricultural raw material<br />

from <strong>Europe</strong>. The company’s purchases <strong>in</strong> core product<br />

categories such as beef, chicken and potatoes alone amount<br />

to over €€2 billion a year, mak<strong>in</strong>g it one of the largest buyers <strong>in</strong><br />

<strong>Europe</strong>. This makes us a significant source of revenue for our<br />

<strong>Europe</strong>an suppliers.<br />

The supply cha<strong>in</strong> is not owned by McDonald’s. Instead, we<br />

act as a major buyer from <strong>in</strong>dependent suppliers, with many of<br />

which we have long-term bus<strong>in</strong>ess relationships. This supply<br />

cha<strong>in</strong> structure supports a significant workforce <strong>in</strong> supplier<br />

firms and creates a stable climate that enables suppliers to<br />

develop their bus<strong>in</strong>esses for the future.<br />

McDonald’s promotes standards and practices <strong>in</strong> its supply<br />

cha<strong>in</strong> through quality, safety and environmental stewardship.<br />

McDonald’s standards have a formative effect on the supply cha<strong>in</strong>.<br />

We are committed to grow our bus<strong>in</strong>ess <strong>in</strong> a susta<strong>in</strong>able way<br />

to ensure supply – this is no small task when you consider the<br />

scale of our operations...<br />

McDonald’s accounts for 2.5% of all beef production <strong>in</strong> the<br />

<strong>Europe</strong>an Union (EU) and sources from more than 500,000<br />

<strong>Europe</strong>an beef farmers<br />

McDonald’s is a major purchaser from the <strong>Europe</strong>an food<br />

manufactur<strong>in</strong>g <strong>in</strong>dustry. For example, McDonald’s buys<br />

10% of the total <strong>Europe</strong>an m<strong>in</strong>ced beef production<br />

Our spend on potatoes is worth €€162m to farmers <strong>in</strong> <strong>Europe</strong><br />

or equal to 1.6% of total production by volume <strong>in</strong> the EU<br />

Our purchases of fruit doubled between 2007 and 2010<br />

McDonald’s works with a network of fully <strong>in</strong>dependent<br />

direct and <strong>in</strong>direct suppliers – the largest of McDonald’s<br />

<strong>Europe</strong>an suppliers have been supply<strong>in</strong>g the company<br />

for 31 years on average. Long-term relationships with<br />

their customers help suppliers to plan for the future, make<br />

<strong>in</strong>vestments and grow their bus<strong>in</strong>ess<br />

Our bus<strong>in</strong>ess is responsible for 21,000 jobs at food<br />

manufacturers <strong>in</strong> <strong>Europe</strong><br />

Keep<strong>in</strong>g it local<br />

Supply Cha<strong>in</strong><br />

McDonald’s has developed standards for its supply<br />

cha<strong>in</strong> <strong>in</strong> terms of food quality and safety and environmental<br />

susta<strong>in</strong>ability. The impact of these standards reaches<br />

beyond McDonald’s own suppliers and customers. S<strong>in</strong>ce<br />

many McDonald’s suppliers also supply other companies<br />

(other restaurants, retailers), the quality standards imposed by<br />

McDonald’s can lead to higher quality products for consumers<br />

who are not McDonald’s consumers. Take beef for example:<br />

Although McDonald’s only uses whole cuts of beef from the<br />

flank and forequater for its beef patties, the entire animal<br />

is reared accord<strong>in</strong>g to McDonald’s standards. In 2008,<br />

nearly 385,000 tonnes of <strong>Europe</strong>an beef were<br />

produced accord<strong>in</strong>g to McDonald’s standards,<br />

of which 185,000 tonnes were sold<br />

through non-McDonald’s channels.<br />

McDonald’s has <strong>in</strong>troduced menu choices tailored to local<br />

taste and preferences us<strong>in</strong>g traditional regional and national<br />

products. This has meant new opportunities for local suppliers<br />

and there are some great examples of products that are<br />

specific to certa<strong>in</strong> markets.<br />

In Spa<strong>in</strong>, for example, the menu <strong>in</strong>cludes a typical Spanish<br />

vegetable soup, as well as a Spanish style chicken wrap with<br />

Manchego cheese sauce. Traditional Nuernberger sausages<br />

are served <strong>in</strong> Germany, while France offers cheeses such<br />

as Cantal and specific types of beef such as Charolais <strong>in</strong> its<br />

sandwiches. Also, <strong>in</strong> F<strong>in</strong>land, the Rye McFeast uses typical<br />

F<strong>in</strong>nish rye bread.<br />

A real favourite has been the McItaly. Featur<strong>in</strong>g Asiago and<br />

Parmigiano Reggiano cheeses, bacon from Val Venosta,<br />

Bresaola beef, and an apples from Valtell<strong>in</strong>a, the McItaly<br />

has <strong>in</strong>creased demand for traditional local suppliers. The<br />

imapct of the McItaly on the local economy is evaluated at<br />

around €€3.5 million.<br />

Where does your food come from?<br />

EU 91.2%<br />

<strong>Europe</strong> outside EU 5.1%<br />

Rest of the world 3.8%<br />

We source over 97% of our agricultural raw materials from<br />

<strong>Europe</strong> mak<strong>in</strong>g us a major customer of <strong>Europe</strong>an farmers


03 Employees<br />

Provid<strong>in</strong>g opportunities<br />

for one of <strong>Europe</strong>’s<br />

largest workforces<br />

Governments are under pressure from high rates of unemployment –<br />

10% of the total active populations and 20% of under-25 years-old <strong>in</strong> the<br />

<strong>Europe</strong>an Union do not have a job. Upgrad<strong>in</strong>g skills and match<strong>in</strong>g them<br />

with market demand to boost employability rema<strong>in</strong>s a huge challenge.<br />

This imbalance between demand and offer on the job market<br />

comb<strong>in</strong>ed with ris<strong>in</strong>g rates of unemployment can have serious negative<br />

consequences for <strong>Europe</strong>an growth and welfare systems.<br />

Society and government expect employers to do more to help develop<br />

and tra<strong>in</strong> their workforces. They look to employers to implement<br />

<strong>in</strong>itiatives which can create a positive impact on social mobility.<br />

Aga<strong>in</strong>st this backdrop, McDonald’s employs around 400,000 people<br />

<strong>in</strong> <strong>Europe</strong> – it is one of the cont<strong>in</strong>ent’s largest private sector employers<br />

and is provid<strong>in</strong>g real opportunities for its employees...<br />

31 of our 40 <strong>Europe</strong>an countries have developed a suite of nationally<br />

recognised qualifications. McDonald’s offer<strong>in</strong>g opportunities to<br />

acquire recognised qualifications <strong>in</strong>creases skills portability for<br />

employees and contributes to the pool of qualified workers available<br />

to employers <strong>in</strong> the wider economy<br />

In 2010 McDonald’s provided 8,000 apprenticeships <strong>in</strong> <strong>Europe</strong><br />

Our success creates thousands of jobs – around 60,000 between<br />

2007 and 2010, mak<strong>in</strong>g the company one of the cont<strong>in</strong>ent’s largest<br />

private sector employers<br />

Significant proportions of restaurant employees regularly go on to<br />

become managers and consultants <strong>in</strong> operations or head offices.<br />

For example, <strong>in</strong> France, 80% of restaurant managers started their<br />

career as a restaurant employee<br />

We provide annual formal tra<strong>in</strong><strong>in</strong>g for 82% of our workforce,<br />

compared with 7% <strong>in</strong> the hotels and restaurants sector as a whole<br />

40 4<br />

Workers under 30 years old make<br />

up three quarters of our people –<br />

we are one of the biggest privatesector<br />

employers of younger<br />

workers <strong>in</strong> <strong>Europe</strong><br />

The <strong>in</strong>tensity of tra<strong>in</strong><strong>in</strong>g<br />

provided by McDonald’s<br />

(40 hours annually per<br />

crew member) exceeds the<br />

sector average (4 hours per<br />

year per employee)<br />

+30<br />

years<br />

Over half of the McDonald’s<br />

workforce is female


Franchisees and the community<br />

Franchisees are encouraged to engage directly with the<br />

local community. Contributions to community can <strong>in</strong>volve<br />

civic and charitable activities: for example franchisees<br />

may choose to support community sports teams or<br />

local scholarships. Engagement can also take the<br />

form of regular <strong>in</strong>teraction with public services,<br />

fundrais<strong>in</strong>g for local charities or <strong>in</strong>itiat<strong>in</strong>g<br />

projects for the local environment.<br />

Case<br />

Study<br />

Introduc<strong>in</strong>g Amir Afsar:<br />

From restaurant employee to franchisee<br />

Amir Afsar<br />

Operates <strong>in</strong> Dubl<strong>in</strong>/Ireland<br />

Franchisee s<strong>in</strong>ce: 2002<br />

Number of restaurants: 4<br />

Number of employees:<br />

Total 193<br />

Amir applied for a job<br />

at McDonald’s <strong>in</strong> 1982<br />

and started his career as<br />

a part-time restaurant<br />

employee member. S<strong>in</strong>ce<br />

the beg<strong>in</strong>n<strong>in</strong>g, Amir was impressed by the fact<br />

that part-time employees were given the same<br />

opportunities and tra<strong>in</strong><strong>in</strong>g as full-time employees.<br />

“At every stage of my career with McDonald’s, at<br />

every level and with every promotion, the company<br />

kept on <strong>in</strong>vest<strong>in</strong>g <strong>in</strong> my professional and personal<br />

development through tra<strong>in</strong><strong>in</strong>g”. Amir worked his<br />

way up to restaurant manager and <strong>in</strong> this position<br />

helped open 27 restaurants <strong>in</strong> Ireland. Throughout<br />

his time as a restaurant employee, Amir had the<br />

desire to own his own bus<strong>in</strong>ess. “Not only had the<br />

company provided me with a great career but I<br />

was also aware that it gave successful employees<br />

the opportunity to own their own bus<strong>in</strong>ess through<br />

a McDonald’s franchise”. Amir is now the owner of<br />

4 restaurants <strong>in</strong> the Dubl<strong>in</strong> region.<br />

04 Franchis<strong>in</strong>g<br />

Foster<strong>in</strong>g an<br />

entrepreneurial<br />

spirit across<br />

<strong>Europe</strong> through<br />

franchis<strong>in</strong>g<br />

Franchis<strong>in</strong>g is the bedrock of the McDonald’s bus<strong>in</strong>ess model<br />

– it provides bus<strong>in</strong>ess opportunities for <strong>in</strong>dividuals us<strong>in</strong>g a<br />

tested bus<strong>in</strong>ess model.<br />

What does this mean <strong>in</strong> reality for McDonald’s <strong>in</strong> <strong>Europe</strong>?<br />

71% of McDonald’s restaurants <strong>in</strong> the region are operated by<br />

franchisees<br />

We franchise to <strong>in</strong>dividuals, not to corporations, partnerships,<br />

or passive <strong>in</strong>vestors<br />

McDonald’s franchisee agreements typically are granted for<br />

20 years. Long-term agreements give franchisees stability<br />

and security as well as ongo<strong>in</strong>g support from McDonald’s<br />

head offices<br />

Franchisees operate as local bus<strong>in</strong>esses, recruit<strong>in</strong>g,<br />

tra<strong>in</strong><strong>in</strong>g and promot<strong>in</strong>g local people<br />

The average number of restaurants operated per franchisee<br />

has <strong>in</strong>creased: on average each franchisee operated 2.5<br />

restaurants <strong>in</strong> 2006, which rose to 3.4 restaurants <strong>in</strong> 2010<br />

From 2007 to 2009, 136 new franchisees entered the<br />

McDonald’s system <strong>in</strong> <strong>Europe</strong><br />

Just under a quarter of McDonald’s franchisees <strong>in</strong> <strong>Europe</strong><br />

started their career as restaurant employee <strong>in</strong> a McDonald’s<br />

McDonald’s does not sell products or equipment to its<br />

franchisees. Instead, franchisees purchase from a network<br />

of <strong>in</strong>dependent suppliers approved by McDonald’s


Netherlands Germany Czech Rep Denmark Norway Sweden Poland F<strong>in</strong>land Estonia Latvia Lithuania Belarus Russia<br />

227<br />

1,394 85 83<br />

71 229 261 84 10 8 9 7 276<br />

9.3<br />

UK<br />

1,198<br />

36.6<br />

Belgium<br />

63<br />

1.6<br />

Luxembourg<br />

7<br />

0<br />

Ireland<br />

78<br />

14.1<br />

Austria<br />

175<br />

13.7<br />

Switzerland<br />

151<br />

45<br />

France<br />

1,203<br />

17.5<br />

Italy<br />

416<br />

20<br />

Andorra<br />

4<br />

0<br />

Spa<strong>in</strong><br />

419<br />

21.2<br />

Portugal<br />

136<br />

16.9<br />

18.2 38.8 9.6<br />

16.9 21.4 54 14.3 0 0 0 100 100<br />

Slovenia<br />

15<br />

86.7<br />

Morocco<br />

27<br />

0<br />

Slovakia<br />

25<br />

40<br />

Andorra<br />

4<br />

0<br />

Croatia<br />

18<br />

0<br />

Hungary<br />

98<br />

52<br />

Bosnia &<br />

Herzegov<strong>in</strong>a<br />

0<br />

0<br />

Serbia<br />

15<br />

0<br />

Malta<br />

8<br />

0<br />

Country<br />

Total number of restaurants<br />

Percentage of company-owned restaurants<br />

Macedonia<br />

5<br />

0<br />

Greece<br />

30<br />

0<br />

Romania<br />

63<br />

88.9<br />

Bulgaria<br />

35<br />

0<br />

Moldova<br />

4<br />

0<br />

Ukra<strong>in</strong>e<br />

71<br />

100<br />

McDonald’s<br />

economic<br />

footpr<strong>in</strong>t <strong>in</strong><br />

<strong>Europe</strong><br />

This brochure provides a snapshot of the<br />

f<strong>in</strong>d<strong>in</strong>gs of the report ‘McDonald’s <strong>Economic</strong><br />

<strong>Footpr<strong>in</strong>t</strong> <strong>in</strong> <strong>Europe</strong>’ prepared by London<br />

<strong>Economic</strong>s and commissioned by McDonald’s<br />

<strong>Europe</strong>.<br />

For further read<strong>in</strong>g and <strong>in</strong>-depth analysis,<br />

please do access the full report on<br />

www.mcdpressoffice.eu<br />

Georgia<br />

4<br />

0<br />

Azerbaijan<br />

6<br />

0<br />

10 or more<br />

restaurants<br />

Fewer than<br />

10 restaurants

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