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INCON13-GEN-017<br />

A CASE STUDY OF FRUGAL INNOVATION IN LEAD MARKETS IS THE KEY<br />

TO SUCCESS IN NATIONAL MARKETS W.R.T. ‘TATA- NANO’,<br />

BASED ON PCMC, AREA<br />

Pr<strong>of</strong>. (Dr.) O. P. Haldar<br />

ASM’s Institute <strong>of</strong> Pr<strong>of</strong>essional Studies,<br />

Abstract :<br />

Pr<strong>of</strong>. K. Ujwala Kiran<br />

ASM’s Institute <strong>of</strong> Pr<strong>of</strong>essional<br />

Studies,<br />

Creativity encourages <strong><strong>in</strong>novation</strong> and <strong><strong>in</strong>novation</strong> plays a vital role <strong>in</strong> <strong>the</strong> development<br />

<strong>of</strong> new bus<strong>in</strong>ess concepts, processes and products. Innovation drives growth and opportunity<br />

<strong>in</strong> new <strong>markets</strong> and brea<strong>the</strong>s life <strong>in</strong><strong>to</strong> a mature <strong>in</strong>dustry. Secur<strong>in</strong>g access <strong>to</strong> “<strong>lead</strong> <strong>markets</strong>” <strong>is</strong><br />

generally regarded as a <strong>key</strong> driver for <strong>the</strong> <strong>in</strong>creas<strong>in</strong>g globalization <strong>of</strong> <strong><strong>in</strong>novation</strong> s<strong>in</strong>ce <strong>the</strong>se<br />

are considered <strong>to</strong> be “early <strong>in</strong>dica<strong>to</strong>rs” for emerg<strong>in</strong>g cus<strong>to</strong>mer needs. Such <strong>markets</strong>,<br />

<strong>the</strong>refore, <strong>of</strong>fer a good chance <strong>of</strong> uncerta<strong>in</strong>ty reduction for <strong>in</strong> <strong>the</strong> <strong><strong>in</strong>novation</strong> process <strong>of</strong> firms.<br />

Lead <strong>markets</strong> are generally def<strong>in</strong>ed <strong>in</strong> terms <strong>of</strong> product segments with<strong>in</strong> national boundaries<br />

and are thought <strong>to</strong> ex<strong>is</strong>t <strong>in</strong> economies with high per capita <strong>in</strong>come, highly soph<strong>is</strong>ticated<br />

<strong>markets</strong> and high <strong>in</strong>ternational v<strong>is</strong>ibility.<br />

It <strong>is</strong> <strong>to</strong> be argued that <strong>the</strong>re <strong>is</strong> <strong>in</strong>creas<strong>in</strong>g evidence <strong>of</strong> <strong>lead</strong> market tendencies <strong>in</strong><br />

certa<strong>in</strong> emerg<strong>in</strong>g economies, e.g. India. Both domestic and foreign-owned firms <strong>the</strong>re, <strong>in</strong><br />

recent years, have produced several <strong>in</strong>ternationally acclaimed “<strong>frugal</strong> <strong><strong>in</strong>novation</strong>s”, such as<br />

<strong>the</strong> Tata Nano or GE's handheld ECG mach<strong>in</strong>e Mac400. Frugal <strong><strong>in</strong>novation</strong> or <strong>frugal</strong><br />

eng<strong>in</strong>eer<strong>in</strong>g <strong>is</strong> <strong>the</strong> process <strong>of</strong> reduc<strong>in</strong>g <strong>the</strong> complexity and cost <strong>of</strong> a good and its production.<br />

Us<strong>in</strong>g several examples we demonstrate that India seems <strong>to</strong> have emerged as a national hub<br />

for low-cost, <strong>frugal</strong> <strong><strong>in</strong>novation</strong>s.<br />

Th<strong>is</strong> paper seeks <strong>to</strong> crystallize <strong>the</strong> role <strong>of</strong> Innovation <strong>in</strong> nationalization <strong>of</strong> R&D and<br />

identify <strong>the</strong> need for an update/extension <strong>to</strong> better reflect <strong>the</strong> changed ground realities. On<br />

<strong>the</strong> bas<strong>is</strong> <strong>of</strong> emerg<strong>in</strong>g evidence it <strong>is</strong> proposed that susta<strong>in</strong>ed economic growth, volum<strong>in</strong>ous<br />

<strong>markets</strong>, strong domestic technological capabilities, presence <strong>of</strong> foreign-owned R&D, and<br />

favorable government policies may be able <strong>to</strong> <strong>of</strong>fset some <strong>of</strong> <strong>the</strong> d<strong>is</strong>advantages rooted <strong>in</strong><br />

traditional deficiencies. Engag<strong>in</strong>g a develop<strong>in</strong>g country <strong>lead</strong> market may be useful for firms<br />

<strong>in</strong> secur<strong>in</strong>g better access <strong>to</strong> <strong>markets</strong> at <strong>the</strong> bot<strong>to</strong>m <strong>of</strong> <strong>the</strong> economic pyramid nationwide.<br />

Keywords: Lead Markets; National Innovation; Nationalization <strong>of</strong> Innovation;<br />

Nationalization <strong>of</strong> R&D; Bot<strong>to</strong>m <strong>of</strong> <strong>the</strong> Pyramid; Frugal Innovations<br />

1. Introduction<br />

The ongo<strong>in</strong>g process <strong>of</strong> economic globalization has opened a new arena <strong>of</strong><br />

opportunities and challenges for bus<strong>in</strong>esses worldwide. The imperative <strong>to</strong> <strong>in</strong>novate, largely<br />

driven by global opportunities, <strong>in</strong>tense competition and path-break<strong>in</strong>g technological advances<br />

<strong>is</strong> <strong>lead</strong><strong>in</strong>g <strong>to</strong> globalization <strong>of</strong> <strong><strong>in</strong>novation</strong> as firms, <strong>in</strong>creas<strong>in</strong>gly, seek <strong>to</strong> tap global knowledge<br />

resources <strong>in</strong> order <strong>to</strong> shorten development cycles, reduce development costs or simply <strong>to</strong><br />

develop products for a particular local market with differ<strong>in</strong>g cus<strong>to</strong>mer tastes, geographic<br />

1


INCON13-GEN-017<br />

conditions or regula<strong>to</strong>ry requirements. There <strong>is</strong> a qualitative shift along <strong>the</strong> value cha<strong>in</strong> from<br />

“National<strong>is</strong>ation <strong>of</strong> R&D” <strong>to</strong> “Global<strong>is</strong>ation <strong>of</strong> <strong><strong>in</strong>novation</strong>” with a stronger focus on market<br />

access. TATA- NANO’s <strong><strong>in</strong>novation</strong> strategy: shape <strong>the</strong> technology <strong>to</strong> <strong>the</strong> cus<strong>to</strong>mer’s needs,<br />

<strong>in</strong>stead <strong>of</strong> forc<strong>in</strong>g <strong>the</strong> user <strong>to</strong> adapt <strong>to</strong> <strong>the</strong> technology. NANO’s design philosophy starts with<br />

<strong>the</strong> belief, understand<strong>in</strong>g that <strong>the</strong> purpose <strong>of</strong> <strong>the</strong> design <strong>is</strong> <strong>to</strong> create th<strong>in</strong>gs that benefit people.<br />

NANO’s core competencies <strong>of</strong> <strong>in</strong>novative culture, successful entry <strong>in</strong><strong>to</strong> new <strong>markets</strong>, human<br />

centered design and development have contributed <strong>to</strong> its successful execution.<br />

1.1. Internationalization <strong>of</strong> R&D and Emerg<strong>in</strong>g Economies:-<br />

Internationalization <strong>of</strong> R&D was for long thought <strong>to</strong> be a phenomenon effectively<br />

cantered <strong>in</strong> <strong>the</strong> “triad”, i.e. North America, Europe and Japan. However, <strong>in</strong> recent years <strong>the</strong>re<br />

has been a clear and remarkable trend <strong>of</strong> mult<strong>in</strong>ational enterpr<strong>is</strong>es select<strong>in</strong>g locations <strong>in</strong><br />

emerg<strong>in</strong>g <strong>markets</strong>, such as Ch<strong>in</strong>a and India, <strong>to</strong> perform <strong><strong>in</strong>novation</strong> activities <strong>in</strong>clud<strong>in</strong>g<br />

research and development (R&D) work. In th<strong>is</strong> respect, differentiates between “<strong>of</strong>f-shor<strong>in</strong>g <strong>of</strong><br />

R&D” driven ma<strong>in</strong>ly by cost considerations and “globalization <strong>of</strong> R&D” which <strong>is</strong> driven,<br />

among o<strong>the</strong>r th<strong>in</strong>gs, by a desire <strong>to</strong> tap a <strong>lead</strong> market. Even though patents are an <strong>in</strong>sufficient<br />

<strong>in</strong>dica<strong>to</strong>r <strong>of</strong> <strong><strong>in</strong>novation</strong> activity, none<strong>the</strong>less <strong>the</strong> Organization for Economic Co-Operation<br />

and Development’s (OECD) stat<strong>is</strong>tics on <strong>in</strong>ternational cooperation <strong>in</strong> patents reveal a<br />

significantly <strong>in</strong>creased R&D activity by foreign firms <strong>in</strong> <strong>the</strong> BRIC countries (Brazil, Russia,<br />

India, and Ch<strong>in</strong>a) with<strong>in</strong> last 20 years.<br />

The fall<strong>in</strong>g share <strong>of</strong> foreign-owned domestic <strong>in</strong>ventions <strong>in</strong> <strong>the</strong> presence <strong>of</strong> <strong>in</strong>creased<br />

<strong>to</strong>tal domestic <strong>in</strong>ventions also signifies stronger patent<strong>in</strong>g activity <strong>of</strong> domestic firms.<br />

Country <strong>of</strong><br />

foreign-owned<br />

domestic<br />

<strong>in</strong>vention<br />

1987<br />

(granted by <strong>the</strong> USPTO)<br />

No. <strong>of</strong> patents Share <strong>in</strong> all<br />

patents<br />

2007<br />

(granted under <strong>the</strong> PCT)<br />

No. <strong>of</strong> patents Share <strong>in</strong> all<br />

patents<br />

Brazil 14 32.6% 153 26.3%<br />

Ch<strong>in</strong>a 22 36.7% 1,239 18.1%<br />

India 18 72.0% 602 41.4%<br />

Russia 16 9.8% 305 32.8%<br />

World 5,262 5.9% 24,178 15.4%<br />

Source: http://stats.oecd.org/Index.aspx?usercontext=sourceoecd, accessed:<br />

9.01.2011.<br />

1.2. Nationalization <strong>of</strong> R&D and Emerg<strong>in</strong>g Economies :-<br />

Th<strong>is</strong> paper focuses on national<strong>is</strong>ation <strong>of</strong> <strong><strong>in</strong>novation</strong>s <strong>in</strong> India, which has emerged as<br />

an attractive R&D location with a strong market component for national firms. In a survey <strong>of</strong><br />

foreign firms engaged <strong>in</strong> do<strong>in</strong>g R&D <strong>in</strong> India, 36% <strong>of</strong> <strong>the</strong> respondents cited India’s<br />

importance as a <strong>lead</strong> market for <strong>the</strong>ir bus<strong>in</strong>ess. India’s grow<strong>in</strong>g middle class coupled with<br />

<strong>in</strong>creas<strong>in</strong>g per capita <strong>in</strong>come <strong>is</strong> provid<strong>in</strong>g a major boost <strong>to</strong> domestic consumption. Domestic<br />

and global firms <strong>in</strong> India are <strong>in</strong>creas<strong>in</strong>gly develop<strong>in</strong>g products that better suit <strong>the</strong> needs and<br />

w<strong>is</strong>hes <strong>of</strong> a large and grow<strong>in</strong>g middle class with comparably low <strong>in</strong>dividual purchas<strong>in</strong>g<br />

power <strong>in</strong> absolute terms. At <strong>the</strong> same time firms seek <strong>to</strong> use Indian market as a low-cost test<br />

2


INCON13-GEN-017<br />

bed before launch<strong>in</strong>g products elsewhere <strong>in</strong> countries with comparable geo-economic<br />

conditions.<br />

1.3 Concept <strong>of</strong> Lead Markets:-<br />

The early orig<strong>in</strong>s <strong>of</strong> <strong>the</strong> concept <strong>of</strong> <strong>lead</strong> <strong>markets</strong> may be traced back <strong>to</strong> <strong>the</strong> late 1950s,<br />

when Griliches (1957) under<strong>to</strong>ok a <strong>study</strong> <strong>of</strong> diffusion pattern <strong>of</strong> hybrid corns <strong>in</strong> <strong>the</strong> USA and<br />

d<strong>is</strong>covered that farmers <strong>in</strong> some regions (e.g. Iowa) were much faster <strong>in</strong> adopt<strong>in</strong>g hybrid<br />

corns than those <strong>in</strong> many o<strong>the</strong>rs. Based on th<strong>is</strong> <strong>study</strong>, Griliches (1957: 521) proposed that<br />

users <strong>in</strong> some regions have “large and clear cut” pr<strong>of</strong>its from <strong><strong>in</strong>novation</strong> prompt<strong>in</strong>g <strong>the</strong>m <strong>to</strong><br />

be at <strong>the</strong> forefront <strong>of</strong> accept<strong>in</strong>g technological change.<br />

Subsequently, Edw<strong>in</strong> Mansfield (1969) confirmed <strong>the</strong> strong role <strong>of</strong> pr<strong>of</strong>it <strong>in</strong>centives<br />

from user perspective as a determ<strong>in</strong>ant <strong>of</strong> <strong>the</strong> diffusion process. Later studies, such as those<br />

<strong>of</strong> export advantages by L<strong>in</strong>der (1961), <strong>of</strong> <strong>in</strong>ternational product life cycle by Vernon (1966),<br />

<strong>of</strong> national competitive advantages by Porter (1986, 1990), and <strong>of</strong> <strong><strong>in</strong>novation</strong> Diffusion by<br />

Mansfield (1989) extended th<strong>is</strong> <strong>the</strong>ory <strong>to</strong> <strong>the</strong> <strong>in</strong>ternational context.<br />

Characteriz<strong>in</strong>g <strong>lead</strong> <strong>markets</strong> as “<strong>the</strong> largest, most soph<strong>is</strong>ticated and most competitive<br />

<strong>markets</strong>” with anticipa<strong>to</strong>ry needs, Bartlett and Ghoshal (1990: 243) have described <strong>the</strong>m as<br />

<strong>markets</strong> that provide <strong>the</strong> stimuli for most global products and processes <strong>of</strong> a mult<strong>in</strong>ational<br />

company. Local <strong><strong>in</strong>novation</strong>s <strong>in</strong> such <strong>markets</strong> become useful elsewhere as <strong>the</strong> environmental<br />

character<strong>is</strong>tics that stimulated such <strong><strong>in</strong>novation</strong>s diffuse <strong>to</strong> o<strong>the</strong>r locations.”<br />

Today, it <strong>is</strong> generally agreed that a <strong>lead</strong> market characterizes a country where an<br />

<strong><strong>in</strong>novation</strong> <strong>is</strong> first widely accepted and adopted. Lead <strong>markets</strong> are thought <strong>to</strong> possess several<br />

advantages, such as “cost advantages” (e.g. fac<strong>to</strong>r costs), “demand advantages” (e.g. high<br />

purchas<strong>in</strong>g power), as seen <strong>in</strong> examples <strong>of</strong> <strong>lead</strong> <strong>markets</strong> cited <strong>in</strong> <strong>the</strong> literature generally<br />

<strong>in</strong>clude <strong>the</strong> USA for <strong>the</strong> Internet, Japan for LCD moni<strong>to</strong>rs, and Robotics, and Germany for<br />

renewable energies as well as for au<strong>to</strong>motive.<br />

Lead Market Potential based on <strong>the</strong> fac<strong>to</strong>rs<br />

1.4.<br />

The Lead Market Model and Chang<strong>in</strong>g Ground Realities:-<br />

Even as <strong>the</strong> previous sections have establ<strong>is</strong>hed that <strong>lead</strong> <strong>markets</strong> have become a<br />

critical consideration <strong>in</strong> decid<strong>in</strong>g <strong>the</strong> location <strong>of</strong> mult<strong>in</strong>ation R&D, many scholars have<br />

cont<strong>in</strong>ued <strong>to</strong> associate <strong>lead</strong> <strong>markets</strong> with classic character<strong>is</strong>tics <strong>of</strong> market power and<br />

technological prowess. The <strong>in</strong>creas<strong>in</strong>g roles <strong>of</strong> emerg<strong>in</strong>g economies, such as India, <strong>in</strong> <strong>the</strong><br />

<strong><strong>in</strong>novation</strong> value cha<strong>in</strong> <strong>of</strong> mult<strong>in</strong>ational firms has been chiefly expla<strong>in</strong>ed by cost arbitrage,<br />

access <strong>to</strong> skilled labour and <strong>in</strong> some <strong>in</strong>stances with publically funded R&D.<br />

Even though Lall po<strong>in</strong>ted <strong>to</strong>wards <strong>the</strong> possibility <strong>of</strong> technology exports from<br />

develop<strong>in</strong>g economies, so far most <strong>lead</strong> market scholars, by emphasiz<strong>in</strong>g attributes like high<br />

3


INCON13-GEN-017<br />

per capita <strong>in</strong>come and market soph<strong>is</strong>tication; have implicitly d<strong>is</strong>counted <strong>the</strong> possibility <strong>of</strong> a<br />

<strong>lead</strong> market emerg<strong>in</strong>g <strong>in</strong> a develop<strong>in</strong>g economy. In fact, Maddala and Knight contended that<br />

<strong>the</strong> vast bulk <strong>of</strong> world research and development activity takes place with<strong>in</strong> <strong>the</strong> <strong>in</strong>dustrialized<br />

countries <strong>of</strong> <strong>the</strong> ‘centre,’ and for <strong>the</strong> most part, <strong>the</strong> develop<strong>in</strong>g countries <strong>of</strong> <strong>the</strong> ‘periphery’ are<br />

forced <strong>to</strong> import new techniques orig<strong>in</strong>at<strong>in</strong>g <strong>in</strong> <strong>the</strong> ‘centre’ countries”; a view shared by<br />

Archibugi and Pietrobelli), when <strong>the</strong>y state that It must be noted, however, that Ernst called<br />

upon East Asian “Tiger” countries <strong>to</strong> “develop” <strong>lead</strong> <strong>markets</strong> for a competitive production<br />

base alone would not be sufficient <strong>in</strong> <strong>the</strong> long run. Develop<strong>in</strong>g countries can have better<br />

learn<strong>in</strong>g opportunities by import<strong>in</strong>g mach<strong>in</strong>ery and equipment from developed countries<br />

ra<strong>the</strong>r than build<strong>in</strong>g <strong>in</strong>digenous capabilities.<br />

In <strong>the</strong> actual practice, we however f<strong>in</strong>d ample examples <strong>of</strong> firms us<strong>in</strong>g emerg<strong>in</strong>g<br />

countries as a <strong>lead</strong> market for <strong>the</strong>ir l<strong>in</strong>e <strong>of</strong> products. A <strong>study</strong> carried out <strong>in</strong> India by Herstatt<br />

revealed that unsaturated, emerg<strong>in</strong>g middle-class consumer market <strong>of</strong> India <strong>is</strong> grow<strong>in</strong>g <strong>in</strong><strong>to</strong><br />

<strong>the</strong> role <strong>of</strong> a ‘<strong>lead</strong> market’ for certa<strong>in</strong> products especially electronic goods and au<strong>to</strong>motives<br />

with basic functionality, less over-eng<strong>in</strong>eer<strong>in</strong>g, durability and affordable prices; s<strong>in</strong>ce ‘prices<br />

play a <strong>key</strong>-role <strong>in</strong> <strong>the</strong> dec<strong>is</strong>ion-mak<strong>in</strong>g’. Immelt report a success s<strong>to</strong>ry <strong>of</strong> a portable<br />

ultrasound developed <strong>in</strong> Ch<strong>in</strong>a and now sold globally. Brazil has proved its <strong>lead</strong> <strong>in</strong> <strong>the</strong> sphere<br />

<strong>of</strong> bio-fuel based on ethanol.<br />

2. Significance <strong>of</strong> <strong>the</strong> Study:-<br />

The developments described above <strong>in</strong>dicate that some emerg<strong>in</strong>g countries, <strong>in</strong> th<strong>is</strong><br />

particular <strong>in</strong>stance India, under certa<strong>in</strong> circumstances might <strong>of</strong>fer strong <strong>in</strong>centives for<br />

market-driven globalization <strong>of</strong> <strong><strong>in</strong>novation</strong>. Lead <strong>markets</strong>, usually def<strong>in</strong>ed as <strong>the</strong> country<br />

where an <strong><strong>in</strong>novation</strong> <strong>is</strong> first widely accepted and adopted and from where it diffuses <strong>to</strong> o<strong>the</strong>r<br />

countries, have been traditionally regarded <strong>in</strong> terms <strong>of</strong> classic character<strong>is</strong>tics <strong>of</strong> market power<br />

and technological prowess effectively rul<strong>in</strong>g out <strong>the</strong>ir presence <strong>in</strong> develop<strong>in</strong>g countries. The<br />

<strong>in</strong>terplay <strong>of</strong> globalization, <strong>in</strong>dustrialization and scientific progress <strong>in</strong> some develop<strong>in</strong>g<br />

economies, e.g. India, br<strong>in</strong>gs out developments <strong>in</strong> actual practice; that cannot be fully<br />

expla<strong>in</strong>ed by our present understand<strong>in</strong>g <strong>of</strong> <strong>lead</strong> <strong>markets</strong>.<br />

The paper exam<strong>in</strong>es th<strong>is</strong> <strong>is</strong>sue us<strong>in</strong>g several examples <strong>of</strong> low-cost, <strong>frugal</strong> <strong><strong>in</strong>novation</strong>s<br />

<strong>of</strong> India like <strong>in</strong> Tamil Nadu, <strong>the</strong> <strong>in</strong>troduction <strong>of</strong> activity-based learn<strong>in</strong>g <strong>in</strong> government schools<br />

has greatly improved <strong>the</strong> quality <strong>of</strong> its elementary education, Light<strong>in</strong>g up rural India through<br />

solar micro-grids and many more and come <strong>to</strong> <strong>the</strong> conclusion that <strong>lead</strong> <strong>markets</strong> can be<br />

expected <strong>to</strong> evolve <strong>in</strong> a develop<strong>in</strong>g economy if it <strong>of</strong>fers a sizable and grow<strong>in</strong>g market (“future<br />

prospects”), strong domestic technological base, openness <strong>to</strong> (technological) collaborations<br />

with <strong>the</strong> outside world, strong outward FDI by domestic firms and a favourable <strong>in</strong>stitutional<br />

<strong>in</strong>frastructure. As a limit<strong>in</strong>g fac<strong>to</strong>r, It <strong>is</strong> assumed that such a <strong>lead</strong> market would generally f<strong>in</strong>d<br />

its “lag <strong>markets</strong>” <strong>in</strong> o<strong>the</strong>r develop<strong>in</strong>g nations with comparable geo-economic conditions. Its<br />

appeal <strong>to</strong> consumers <strong>in</strong> developed nations <strong>is</strong> expected <strong>to</strong> be generally limited <strong>to</strong> economically<br />

weaker sections <strong>of</strong> <strong>the</strong> society.<br />

3. Objectives <strong>of</strong> <strong>the</strong> <strong>study</strong>:-<br />

a. To aware about <strong>the</strong> Frugal Innovations <strong>in</strong> Lead Markets w.r.t Indian Product Tata<br />

Nano (Small Car)<br />

b. To f<strong>in</strong>d out <strong>the</strong> effectiveness <strong>of</strong> Frugal Innovations <strong>in</strong> Lead Markets.<br />

c. To observe <strong>the</strong> Potential <strong>of</strong> Frugal Innovations <strong>in</strong> Lead Markets at national Level.<br />

4. Hypo<strong>the</strong>s<strong>is</strong>:-<br />

“Frugal Innovation <strong>in</strong> Lead Markets <strong>is</strong> <strong>the</strong> Key <strong>to</strong> Success <strong>in</strong> National Markets<br />

w.r.t. Au<strong>to</strong>-mobile Product- ‘Tata- Nano’.”<br />

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INCON13-GEN-017<br />

5. Research Methodology:-<br />

Th<strong>is</strong> <strong>case</strong> <strong>study</strong> will be based on Inductive way, descriptive and diagnostic research <strong>to</strong><br />

f<strong>in</strong>d <strong>the</strong> <strong>frugal</strong> <strong>in</strong>novativeness <strong>in</strong> <strong>lead</strong> <strong>markets</strong> <strong>to</strong> <strong>the</strong> national <strong>markets</strong> and <strong>the</strong> area <strong>of</strong> <strong>the</strong><br />

<strong>study</strong> <strong>is</strong> at three Nano sales outlets <strong>in</strong> Pimpri and Ch<strong>in</strong>chwad Municipal Corporation, Pune -<br />

18.<br />

i. Pandit Au<strong>to</strong>motive - Sales Outlet, Survey No.209, Unit No.125, B W<strong>in</strong>gs, Mumbai Pune<br />

Road, Pimpri, Pune Maharashtra P<strong>in</strong> : 411018.<br />

ii. Yash Au<strong>to</strong> - Tathawade ( Sales And Service Outlet ) Sr. No.81/7, Near Yogi Hotel, Near<br />

Mumbai - Bengaluru Highway, Mulshi Taluka Pune, Maharashtra -411033.<br />

iii. Pandit Au<strong>to</strong>motive ( Sales Outlet ) Office No.1,2,3 & 4 Panchatara Apartments, Iti<br />

Road, S.No.149/1a, Mouje Aundh,Taluka Haveli Pune , Maharashtra - 411007<br />

The population / universe <strong>of</strong> <strong>the</strong> <strong>study</strong> will be approx 10,000 respondents, Individual<br />

consumers (37 Consumers/day*30days*3Months*3Sales Outlet) as per pre-<strong>in</strong>formation from<br />

3 Outlets.<br />

Sample Size: 300 (100 from each Outlet).<br />

Sample Unit: Respondent, Individual consumers v<strong>is</strong>ited <strong>the</strong> Sales-Outlet.<br />

Sampl<strong>in</strong>g Techniques: The adopt<strong>in</strong>g sampl<strong>in</strong>g Techniques will be simple Random sample<br />

with Quota sampl<strong>in</strong>g <strong>of</strong> each Outlet.<br />

Data Collection: Primary data will be collected from <strong>the</strong> respondents (consumers) with <strong>the</strong><br />

help <strong>of</strong> personal Schedule (with structured questionnaire) and Secondary data from<br />

documents and records <strong>of</strong> each sales outlets and company, provided by <strong>the</strong>m.<br />

The analys<strong>is</strong> & f<strong>in</strong>d<strong>in</strong>g will be done <strong>in</strong> percentage methods hav<strong>in</strong>g majority.<br />

6. Data Analys<strong>is</strong>, Interpretations and F<strong>in</strong>d<strong>in</strong>gs:-<br />

The Collected primary data from <strong>the</strong> respondents (consumers) with <strong>the</strong> help <strong>of</strong><br />

personal schedule and secondary data from record and documents <strong>of</strong> sales outlets were<br />

analysed. Based on <strong>the</strong> <strong>in</strong>terpretation and f<strong>in</strong>d<strong>in</strong>gs, <strong>the</strong> <strong>in</strong>ferences were drawn as follow:<br />

a. Awareness <strong>of</strong> consumers about Tata Nano <strong>of</strong> low cost small car <strong>in</strong>-depth and new<br />

<strong><strong>in</strong>novation</strong>s <strong>in</strong> Indian market:<br />

Respondents<br />

Yes (<strong>in</strong> %) 225 (75%)<br />

No (<strong>in</strong>%) 75 (25%)<br />

Total 300<br />

Accord<strong>in</strong>g <strong>to</strong> <strong>the</strong> response <strong>of</strong> respondents that <strong>the</strong> <strong>in</strong> depth awareness <strong>of</strong> consumers<br />

about Tata Nano was 75 % and 25% <strong>the</strong>y were ignorant about <strong>to</strong>tal features <strong>of</strong> Tata Nano and<br />

new <strong><strong>in</strong>novation</strong>s. It means that most <strong>of</strong> <strong>the</strong> respondents were aware about Tata Nano <strong>in</strong> depth.<br />

b. Do Consumers know about Frugal Innovations <strong>in</strong> Lead Markets?<br />

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INCON13-GEN-017<br />

Yes (<strong>in</strong> %) No (<strong>in</strong> %) Total<br />

Respondents 105 (35%) 195 (65%) 300<br />

It was observed that 35 % <strong>of</strong> respondents knew about <strong>frugal</strong> <strong><strong>in</strong>novation</strong>s <strong>in</strong> Lead<br />

<strong>markets</strong> and 65% <strong>the</strong>y did not know about <strong>frugal</strong> <strong><strong>in</strong>novation</strong> <strong>in</strong> Lead <strong>markets</strong>. It means that<br />

most <strong>of</strong> <strong>the</strong> respondents were not aware about <strong>frugal</strong> <strong><strong>in</strong>novation</strong> <strong>in</strong> <strong>lead</strong> <strong>markets</strong>.<br />

c. Do you know about <strong>the</strong> ‘Cost-cutt<strong>in</strong>g Techniques’ <strong>of</strong> Tata Nano ma<strong>in</strong>ta<strong>in</strong><strong>in</strong>g <strong>the</strong> same<br />

quality?<br />

Yes (<strong>in</strong> %) No (<strong>in</strong> %) Total<br />

Respondents 165(55%) 135(45%) 300<br />

Accord<strong>in</strong>g <strong>to</strong> <strong>the</strong> response <strong>of</strong> <strong>the</strong> respondents 55% know<strong>in</strong>g about <strong>the</strong> ‘Cost-cutt<strong>in</strong>g<br />

Techniques’ ma<strong>in</strong>ta<strong>in</strong><strong>in</strong>g <strong>the</strong> same quality for reduc<strong>in</strong>g <strong>the</strong> cost up <strong>to</strong> 1Lakh and 45% <strong>the</strong>y<br />

were ignorant. Hence majority <strong>of</strong> <strong>the</strong> respondents were know<strong>in</strong>g about <strong>the</strong> cost cutt<strong>in</strong>g<br />

techniques <strong>of</strong> Tata Nano.<br />

d. Regard<strong>in</strong>g Tata Nano <strong>is</strong> a city car manufactured by Tata Mo<strong>to</strong>rs and sold <strong>in</strong> India; it<br />

<strong>is</strong> <strong>the</strong> cheapest car with a price 1 lakh, <strong>in</strong> <strong>the</strong> world <strong>to</strong>day. Tough its price <strong>is</strong> <strong>in</strong>creas<strong>in</strong>g day<br />

by day from 2009 on wards still <strong>the</strong> Nano rema<strong>in</strong>s <strong>the</strong> lowest-cost four-wheeled passenger<br />

vehicle <strong>in</strong> India and a popular means <strong>of</strong> economical transport <strong>in</strong> <strong>the</strong> country.<br />

e. Expectations and effects <strong>of</strong> <strong>the</strong> <strong>study</strong>, by Indian rat<strong>in</strong>g agency CRISIL, thought <strong>the</strong><br />

Nano would expand <strong>the</strong> nation's car market by 65%. It launch was anticipated <strong>to</strong> greatly<br />

effect <strong>the</strong> used market <strong>in</strong> 2009 and 25-30% prices will drop <strong>in</strong> <strong>the</strong> <strong>lead</strong> till <strong>to</strong> <strong>the</strong> launch.<br />

Simultaneously effects- <strong>the</strong> competi<strong>to</strong>r Maruti 800 lowered its prices by 20% as <strong>the</strong> concept<br />

<strong>of</strong> Nano <strong>in</strong>troduced. Nano had a last<strong>in</strong>g effect on <strong>the</strong> prices <strong>of</strong> and demand for close<br />

substitutes, however. In July 2012, Tata Group Chairman, Rattan Tata while admitt<strong>in</strong>g that<br />

Nano wasted an early opportunity due <strong>to</strong> <strong>in</strong>itial problems, said that it has an immense<br />

potential <strong>in</strong> <strong>the</strong> develop<strong>in</strong>g world.<br />

f. Price announced as <strong>the</strong> least expensive production car <strong>in</strong> <strong>the</strong> world, Tata aimed for a<br />

price <strong>of</strong> one lakh rupees, or 100,000, which was approximately $2,000 US at <strong>the</strong> time. Only<br />

<strong>the</strong> very first cus<strong>to</strong>mers were able <strong>to</strong> purchase <strong>the</strong> car at that price, however, and, as <strong>of</strong> 2012,<br />

Cost cutt<strong>in</strong>g features <strong>of</strong> <strong>the</strong> car's<br />

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INCON13-GEN-017<br />

<strong>the</strong> price for <strong>the</strong> basic Nano <strong>is</strong> around 150,000. Increas<strong>in</strong>g material costs may be <strong>to</strong> blame<br />

for th<strong>is</strong> rapid r<strong>is</strong>e <strong>in</strong> price. Compared <strong>to</strong> <strong>the</strong> Volkswagen Beetle it has a relatively low price.<br />

In 1990, <strong>the</strong> price <strong>of</strong> <strong>the</strong> Beetle from Mexican fac<strong>to</strong>ries was $5,300, worth $9,428 <strong>to</strong>day. The<br />

Ford Model T's <strong>in</strong>itial price was about $850, equivalent <strong>to</strong> $21,987 <strong>to</strong>day.<br />

g. Technical specifications <strong>the</strong> Nano (2012) <strong>is</strong> a 38 PS (28 kW; 37 hp) car with a twocyl<strong>in</strong>der<br />

624 cc rear eng<strong>in</strong>e. The car complies with BS4 Indian em<strong>is</strong>sion standards and can<br />

also meet European em<strong>is</strong>sion standards as well. The development <strong>of</strong> <strong>the</strong> Nano had led <strong>to</strong> 31<br />

Design and 37 Technology patents be<strong>in</strong>g filed i. Eng<strong>in</strong>e used 2 cyl<strong>in</strong>der petrol with Bosch<br />

multi-po<strong>in</strong>t fuel <strong>in</strong>jection (s<strong>in</strong>gle <strong>in</strong>jec<strong>to</strong>r) all alum<strong>in</strong>ium 38 metric horsepower (28 kW)<br />

624 cc (38 cu <strong>in</strong>), Value Motronic eng<strong>in</strong>e management platform from Bosch, 2 valves per<br />

cyl<strong>in</strong>der overhead camshaft, Compression ratio: 9.5:1, bore × stroke: 73.5 mm (2.9 <strong>in</strong>) ×<br />

73.5 mm (2.9 <strong>in</strong>), Power: 38 PS (28 kW; 37 hp) @ 5500 +/-500 rpm, Torque: 51 N·m<br />

(38 ft·lbf) @ 3000 +/-500 rpm. ii. Layout and Transm<strong>is</strong>sion used Rear wheel drive, 4-speed<br />

manual transm<strong>is</strong>sion. iii. Steer<strong>in</strong>g used mechanical rack and p<strong>in</strong>ion w/o servo, turn<strong>in</strong>g radius:<br />

4 metres. iv. Performance used Acceleration: 0-60 km/h (37 mph): 8 seconds, Maximum<br />

speed: 105 km/h (65 mph), Fuel efficiency (overall): 25.35 kilometres per litre (4.24 litres per<br />

100 kilometres (66.6 mpg-imp; 55.5 mpg-US) v. Body and dimensions used Seat belt: 4,<br />

Trunk capacity: 150 L (5.3 cu ft) vi. Suspension, Tires & Brakes used Front brake: 180 mm<br />

drum, Rear brake: 180 mm drum, Front track: 1,325 mm (52.2 <strong>in</strong>), Rear track: 1,315 mm<br />

(51.8 <strong>in</strong>), Ground clearance: 180 mm (7.1 <strong>in</strong>), Front suspension: McPherson strut with lower<br />

A arm, Rear suspension: Independent coil spr<strong>in</strong>g,12-<strong>in</strong>ch wheels.<br />

h. Suppliers & Part/ system: Texsp<strong>in</strong> for Clutch Bear<strong>in</strong>gs, Bosch for Oxygen sensor,<br />

Gasol<strong>in</strong>e <strong>in</strong>jection system (diesel will follow), starter, alterna<strong>to</strong>r, brake system, Cont<strong>in</strong>ental<br />

AG for Gasol<strong>in</strong>e fuel supply system, fuel level sensor, Caparo for Inner structural panels, HSI<br />

AUTO for Static seal<strong>in</strong>g systems (Wea<strong>the</strong>r Strips), Delphi for Instrument cluster, Rane<br />

Madras Limited for Steer<strong>in</strong>g Assembly, Denso for W<strong>in</strong>dshield wiper system (s<strong>in</strong>gle mo<strong>to</strong>r<br />

and arm), FAG Kugel f<strong>is</strong>cher for Rear-wheel bear<strong>in</strong>g, Federal-Mogul for P<strong>is</strong><strong>to</strong>ns, P<strong>is</strong><strong>to</strong>n<br />

r<strong>in</strong>gs, Spark plugs, Gaskets, Systems protection, Ficosa for Rear-view mirrors, <strong>in</strong>terior<br />

mirrors, manual and CVT shifters, washer system, Freudenberg for Eng<strong>in</strong>e seal<strong>in</strong>g, GKN for<br />

Driveshafts, INA for Shift<strong>in</strong>g elements, ITW Deltar for Outside and <strong>in</strong>side door handles,<br />

Johnson Controls for Seat<strong>in</strong>g, Mahle for Camshafts, sp<strong>in</strong>-on oil filters, fuel filters and air<br />

cleaners, Sa<strong>in</strong>t-Goba<strong>in</strong> for Glass, TRW for Brake system, Ceekay Daik<strong>in</strong>/Valeo for Clutch<br />

sets, Vibracoustic for Eng<strong>in</strong>e mounts, V<strong>is</strong>teon for Air <strong>in</strong>duction system, ZF Friedrichshafen<br />

AG for Chass<strong>is</strong> components, <strong>in</strong>clud<strong>in</strong>g tie rods, Behr for HVAC for <strong>the</strong> luxury version, Dürr<br />

for Lean Pa<strong>in</strong>t Shop.<br />

i. Compressed-air eng<strong>in</strong>e was proposed <strong>to</strong> be designed been by French firm, Mo<strong>to</strong>r<br />

Development International which was an agreement <strong>in</strong> 2007.<br />

j. Electric vehicle Nano <strong>is</strong> been show<strong>case</strong>d at <strong>the</strong> 2010 Geneva Mo<strong>to</strong>r Show. If an EV<br />

Nano <strong>is</strong> sold it <strong>is</strong> expected <strong>to</strong> be <strong>the</strong> "world's cheapest electric car", were lithium-ion batteries<br />

will be used, and have a range <strong>of</strong> 80 miles (130 km). A Norwegian electric car special<strong>is</strong>t,<br />

Miljøbil Grenland AS, <strong>is</strong> <strong>the</strong> supposed partner <strong>in</strong> th<strong>is</strong> project.<br />

k. Car fires <strong>in</strong>cidents were reported <strong>in</strong>volv<strong>in</strong>g <strong>the</strong> Nano. Company denied those were<br />

due <strong>to</strong> <strong>the</strong> car’s design or its parts and blamed “foreign electrical equipment” found on <strong>to</strong>p <strong>of</strong><br />

<strong>the</strong> exhaust system. Company <strong>of</strong>fered <strong>to</strong> retr<strong>of</strong>it <strong>the</strong> exhaust and electrical systems but<br />

refused <strong>to</strong> recall <strong>the</strong> cars. The company extended <strong>the</strong> warranty on <strong>the</strong> car, <strong>in</strong>clud<strong>in</strong>g those<br />

already sold, from 18 months <strong>to</strong> four years <strong>in</strong> early December 2010.<br />

l. Awards such as 2010 Bus<strong>in</strong>ess Standard Mo<strong>to</strong>r<strong>in</strong>g Indian car <strong>of</strong> <strong>the</strong> year, 2010<br />

Bloomberg UTV-Au<strong>to</strong>car car <strong>of</strong> <strong>the</strong> year, 2010 Ed<strong>is</strong>on Awards, first place <strong>in</strong> <strong>the</strong><br />

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transportation category, 2010 Good Design Awards, <strong>in</strong> <strong>the</strong> category <strong>of</strong> transportation were<br />

given <strong>to</strong> <strong>the</strong> Tata Nano as appreciation.<br />

m. Emerg<strong>in</strong>g Evidence from India Apart from attract<strong>in</strong>g <strong>of</strong>fshore eng<strong>in</strong>eer<strong>in</strong>g<br />

services, especially <strong>in</strong> <strong>the</strong> <strong>in</strong>formation technology sec<strong>to</strong>r India <strong>is</strong> seen as attract<strong>in</strong>g firms for<br />

functional, less expensive products with <strong>frugal</strong> eng<strong>in</strong>eer<strong>in</strong>g. Large <strong>markets</strong> with young<br />

population faced with certa<strong>in</strong> material and <strong>in</strong>frastructural deficiencies are seen <strong>to</strong> be<br />

provid<strong>in</strong>g an ideal experiment ground for many firms. For <strong>in</strong>stance, IBM has entrusted its<br />

Indian subsidiary with major responsibility <strong>in</strong> its “Mobile Web Initiative” aimed at br<strong>in</strong>g<strong>in</strong>g<br />

more features <strong>to</strong> mobile devices as <strong>the</strong>y cont<strong>in</strong>ue <strong>to</strong> rival <strong>the</strong> PC as <strong>the</strong> primary <strong>to</strong>ol for webbased<br />

bus<strong>in</strong>ess, education, communication and enterta<strong>in</strong>ment. The primary reason beh<strong>in</strong>d th<strong>is</strong><br />

move has been that while India has a vast majority <strong>of</strong> mobile phone users – nearly 707<br />

million subscriptions and a tele-density <strong>of</strong> 59.52% as <strong>of</strong> Oc<strong>to</strong>ber 2010 <strong>the</strong>re was a much<br />

lesser penetration <strong>of</strong> personal computers (density 3.3%) and <strong>the</strong> fixed l<strong>in</strong>e Internet (density<br />

1.2%) as <strong>of</strong> 2007. Th<strong>is</strong> situation <strong>in</strong>creases <strong>the</strong> will<strong>in</strong>gness <strong>in</strong> <strong>the</strong> country, and th<strong>is</strong> <strong>is</strong> especially<br />

true for younger people, <strong>to</strong> use <strong>the</strong> mobile Internet enabl<strong>in</strong>g an ideal <strong><strong>in</strong>novation</strong>/R&D test<br />

ground for firms. S<strong>in</strong>ce such ICT penetration <strong>is</strong> not unique <strong>to</strong> India <strong>the</strong> solutions developed<br />

<strong>the</strong>re may be implemented <strong>in</strong> o<strong>the</strong>r develop<strong>in</strong>g nations <strong>of</strong> Asia, Africa and, Lat<strong>in</strong> America.<br />

Not surpr<strong>is</strong><strong>in</strong>gly, India has emerged as a vibrant and versatile source for game-chang<strong>in</strong>g,<br />

d<strong>is</strong>ruptive <strong><strong>in</strong>novation</strong>s <strong>of</strong> various varieties. Some prom<strong>in</strong>ent examples <strong>of</strong> <strong><strong>in</strong>novation</strong>s<br />

emanat<strong>in</strong>g from India <strong>in</strong>clude <strong>the</strong> world’s cheapest car <strong>the</strong> Tata Nano Designed <strong>to</strong> appeal <strong>to</strong><br />

many Indians who drive mo<strong>to</strong>rcycles, <strong>the</strong> Tata Nano was developed by Indian conglomerate<br />

Tata Group; Mac 400, <strong>the</strong> handheld electrocardiogram (ECG) device <strong>of</strong> General Electric; and<br />

“Chotu Kool”, a battery-run small-size refrigera<strong>to</strong>r <strong>of</strong> Godrej & Boyce. The Chotu Kool may<br />

have more <strong>in</strong> common with computer cool<strong>in</strong>g systems than o<strong>the</strong>r refrigera<strong>to</strong>rs; it eschews <strong>the</strong><br />

traditional compressor for a computer fan. Innovations orig<strong>in</strong>at<strong>in</strong>g <strong>in</strong> India <strong>of</strong>ten encompass<br />

<strong>the</strong> whole spectrum <strong>of</strong> product, process, market<strong>in</strong>g and organizational <strong><strong>in</strong>novation</strong>s.<br />

n. The evolution <strong>of</strong> <strong>the</strong> value-cha<strong>in</strong> <strong>in</strong> India has moved ahead <strong>to</strong> “<strong>frugal</strong> <strong><strong>in</strong>novation</strong>”, a<br />

relatively new and still-emerg<strong>in</strong>g phenomenon, for which <strong>the</strong> <strong><strong>in</strong>novation</strong> value cha<strong>in</strong> <strong>is</strong><br />

generally, but not necessarily always, completely located <strong>in</strong> India. For <strong>in</strong>stance, <strong>the</strong> low-cost<br />

small car Tata Nano has been developed <strong>in</strong> close <strong>in</strong>teraction with domestic and foreign au<strong>to</strong><br />

parts suppliers, e.g. Bosch. Germany-based Bosch reportedly leveraged both its Indian<br />

subsidiary and o<strong>the</strong>r global centers <strong>to</strong> bundle <strong>the</strong> capabilities. “Us<strong>in</strong>g local design capabilities<br />

was a crucial dec<strong>is</strong>ion, as most global design centers were accus<strong>to</strong>med <strong>to</strong> design<strong>in</strong>g high-end<br />

systems, employ<strong>in</strong>g development staff at a significantly higher wage levels”, which would<br />

not have worked for an ultra low cost car like <strong>the</strong> Tata Nano, which requires “new th<strong>in</strong>k<strong>in</strong>g”.<br />

Even o<strong>the</strong>r car makers such as Maruti Suzuki, Ford, Hyundai, and Renault are us<strong>in</strong>g India as<br />

a global hub for low cost small cars.<br />

o. Such <strong><strong>in</strong>novation</strong>s do not exclusively relate <strong>to</strong> product <strong><strong>in</strong>novation</strong> alone. There are<br />

several <strong>in</strong>stances <strong>of</strong> bus<strong>in</strong>ess model <strong><strong>in</strong>novation</strong>s, e.g. <strong>in</strong> <strong>case</strong> <strong>of</strong> mobile telephony by Bharti<br />

Airtel, or <strong>in</strong> <strong>case</strong> <strong>of</strong> micro-<strong>in</strong>surance by Bajaj-Allianz, an Indo-German jo<strong>in</strong>t venture.<br />

p. One <strong>in</strong>terest<strong>in</strong>g aspect about <strong><strong>in</strong>novation</strong>s emerg<strong>in</strong>g out <strong>of</strong> India <strong>is</strong> that products are<br />

typically conceptualized for Indian consumers keep<strong>in</strong>g <strong>in</strong> m<strong>in</strong>d <strong>the</strong> local needs, preferences<br />

and tastes. Additionally, <strong>the</strong> products generally need <strong>to</strong> be:<br />

a) Robust <strong>to</strong> deal with <strong>in</strong>frastructure shortcom<strong>in</strong>gs such as voltage fluctuation<br />

b) Fault res<strong>is</strong>tant <strong>to</strong> cope with unsoph<strong>is</strong>ticated/semi-literate or even illiterate users<br />

c) Affordable for larger sections <strong>of</strong> <strong>the</strong> society so as <strong>to</strong> generate large volumes <strong>of</strong><br />

demand.<br />

q. Th<strong>is</strong> has given r<strong>is</strong>e <strong>to</strong> a new paradigm <strong>of</strong> <strong><strong>in</strong>novation</strong>, <strong>of</strong>ten referred <strong>to</strong> as “<strong>frugal</strong><br />

<strong><strong>in</strong>novation</strong>”. Authors like Chr<strong>is</strong>tensen and Rosenbloom (1995), Hart and Chr<strong>is</strong>tensen (2002),<br />

Prahalad (2005), and Ahlstrom (2010) have forcefully demonstrated <strong>the</strong> bus<strong>in</strong>ess potential <strong>of</strong><br />

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products conceptualized <strong>to</strong> cater <strong>to</strong> <strong>the</strong> specific needs <strong>of</strong> poorer sections <strong>of</strong> <strong>the</strong> society <strong>in</strong> <strong>the</strong><br />

develop<strong>in</strong>g economies. India’s grow<strong>in</strong>g trade with African, Asian and Lat<strong>in</strong> American<br />

countries especially <strong>in</strong> <strong>the</strong> au<strong>to</strong>mobile and mach<strong>in</strong>ery sec<strong>to</strong>rs po<strong>in</strong>t <strong>to</strong>wards grow<strong>in</strong>g<br />

acceptance <strong>of</strong> “made <strong>in</strong> India” and/or even “developed <strong>in</strong> India” products <strong>in</strong> o<strong>the</strong>r parts <strong>of</strong> <strong>the</strong><br />

world.<br />

August 2012 Sales Figures & Analys<strong>is</strong><br />

Top 10 Highest Sell<strong>in</strong>g Cars by Volume 2012<br />

Source: http://www.mo<strong>to</strong>rbeam.com/salesfigures/august-2012-sales-figures-analys<strong>is</strong>/<br />

7. Limitations:<br />

• It <strong>is</strong> <strong>case</strong> <strong>study</strong> based on only one product<br />

and <strong>in</strong>ductive way <strong>in</strong>ference drawn.<br />

• The time duration for <strong>the</strong> <strong>study</strong> <strong>is</strong> very less<br />

and <strong>the</strong> sample size also small.<br />

• The area <strong>of</strong> <strong>the</strong> <strong>study</strong> only PCMC area for<br />

collect<strong>in</strong>g <strong>the</strong> primary data from consumers<br />

those who are attend<strong>in</strong>g only three sales<br />

outlets.<br />

• The confidentiality was ma<strong>in</strong>ta<strong>in</strong>ed by <strong>the</strong> company and sales-outlets for procur<strong>in</strong>g<br />

secondary data.<br />

8. Hypo<strong>the</strong>s<strong>is</strong> Test<strong>in</strong>g:-<br />

Accord<strong>in</strong>g <strong>to</strong> <strong>the</strong> <strong>study</strong> and <strong>the</strong> <strong>in</strong>ference drawn <strong>the</strong> hypo<strong>the</strong>s<strong>is</strong> <strong>is</strong> tested affirmative<br />

as <strong>the</strong> Frugal Innovation <strong>in</strong> Lead Markets <strong>is</strong> <strong>the</strong> Key <strong>to</strong> Success <strong>in</strong> National Markets w.r.t.<br />

Au<strong>to</strong>-mobile Product- ‘Tata- Nano’ <strong>in</strong> India, nation w<strong>is</strong>e economic conditions specially for<br />

<strong>the</strong> Middle class family.<br />

9. Suggestions:-<br />

Rank Model Aug 12 July 12<br />

1 Al<strong>to</strong> 10488 17422<br />

2 WagonR 10078 9582<br />

3 Bolero 8717 9312<br />

4 I20 7712 7775<br />

5 Indica+V<strong>is</strong>ta 7591 8852<br />

6 Ertiga 6643 7091<br />

7 Nano 6507 5485<br />

8 Innova 6439 6678<br />

9 I10 6300 6113<br />

10 Figo 6295 4697<br />

Graph: Show<strong>in</strong>g <strong>the</strong> <strong>in</strong>crease <strong>in</strong> Sales Volume <strong>of</strong> Nano<br />

i. Tata Nano may also focus on <strong>the</strong><br />

improvement <strong>of</strong> <strong>the</strong> product and extent <strong>the</strong><br />

product <strong>to</strong> emerg<strong>in</strong>g <strong>markets</strong> globally like<br />

LDCs (33 Countries <strong>in</strong> Africa, 14 Countries<br />

<strong>in</strong> Asia – Pacific, 1 country <strong>in</strong> America<br />

(Haiti)) were it <strong>is</strong> a great opportunity <strong>to</strong><br />

br<strong>in</strong>g fur<strong>the</strong>r development <strong>in</strong> <strong>the</strong> areas like<br />

Au<strong>to</strong> mobile, Education and o<strong>the</strong>r basic<br />

needs.<br />

ii. Understand<strong>in</strong>g <strong>the</strong> context and its<br />

challenges becomes very essential for <strong>the</strong><br />

Government; it should focus on Market<br />

affordability constra<strong>in</strong>ts, Resource<br />

Constra<strong>in</strong>ts and <strong>in</strong>stitutional complexities<br />

and adopt Frugal Innovations at every level.<br />

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iii. Consumers are suggested <strong>to</strong> understand <strong>the</strong> paradigm shift (standard <strong><strong>in</strong>novation</strong>s <strong>to</strong><br />

<strong>frugal</strong> <strong><strong>in</strong>novation</strong>) <strong>in</strong> order <strong>to</strong> reduce/ remove <strong>the</strong> myth “Low cost means Low Quality”<br />

iv. Initiatives must be taken by <strong>the</strong> company and o<strong>the</strong>r educational and Government<br />

<strong>in</strong>stitutions <strong>to</strong> br<strong>in</strong>g awareness <strong>in</strong> <strong>the</strong> market regard<strong>in</strong>g <strong>the</strong> importance and benefits <strong>of</strong> Frugal<br />

Innovation <strong>in</strong> both rural and urban areas by which <strong>the</strong> consumption <strong>of</strong> <strong>the</strong> resources can be<br />

controlled <strong>to</strong> <strong>the</strong> extent.<br />

v. Competi<strong>to</strong>rs can adopt th<strong>is</strong> concept <strong>to</strong> develop <strong>the</strong> whole Bus<strong>in</strong>ess and Civil Society<br />

and Economy <strong>of</strong> <strong>the</strong> country.<br />

vi. Still lagg<strong>in</strong>g <strong>to</strong> enter and capture <strong>the</strong> Rural Markets and areas <strong>of</strong> consumers and<br />

required <strong>to</strong> aware <strong>the</strong>m also.<br />

10. Conclusions:-<br />

1. The <strong>case</strong> <strong>study</strong> focus<strong>in</strong>g on <strong>the</strong> Tata Nano helps us <strong>to</strong> conclude <strong>in</strong>ductive way & <strong>to</strong><br />

support <strong>frugal</strong> Innovations <strong>in</strong> Lead Markets by <strong>the</strong> follow<strong>in</strong>g po<strong>in</strong>ts:<br />

a. Tata Nano adopted a culture <strong>of</strong> creative improv<strong>is</strong>ation; <strong>the</strong> unusual skill set and<br />

m<strong>in</strong>dset required for <strong>frugal</strong> <strong><strong>in</strong>novation</strong>.<br />

b. A huge market with a grow<strong>in</strong>g, <strong>in</strong>spirational middle class creates <strong>the</strong> perfect<br />

conditions for <strong>frugal</strong> product Tata Nano.<br />

c. Not only <strong>is</strong> <strong>the</strong> Indian consumer base grow<strong>in</strong>g, but it <strong>is</strong> also extremely price–sensitive<br />

and will<strong>in</strong>g <strong>to</strong> experiment, susta<strong>in</strong><strong>in</strong>g demand for <strong>frugal</strong> <strong><strong>in</strong>novation</strong>.<br />

d. Extreme conditions and major gaps <strong>in</strong> service prov<strong>is</strong>ion stimulate demanded for lowcost<br />

solutions <strong>in</strong> au<strong>to</strong>mobile, health, education and energy.<br />

e. Tata Nano rebuild<strong>in</strong>g <strong>the</strong> service and bus<strong>in</strong>ess model <strong><strong>in</strong>novation</strong> created an advantage<br />

<strong>in</strong> creative remodell<strong>in</strong>g <strong>of</strong> product-service ecosystems.<br />

f. New sources <strong>of</strong> social f<strong>in</strong>ance lowered <strong>the</strong> cost <strong>of</strong> <strong>in</strong>vest<strong>in</strong>g <strong>in</strong> <strong>frugal</strong> <strong><strong>in</strong>novation</strong>s.<br />

g. An <strong>in</strong>creas<strong>in</strong>gly ‘<strong>in</strong>clusive’ science and <strong><strong>in</strong>novation</strong> policy <strong>is</strong> priorit<strong>is</strong>ed <strong>to</strong> develop <strong>the</strong><br />

<strong>in</strong>stitutional conditions that could drive high impact on <strong>frugal</strong> <strong><strong>in</strong>novation</strong>s.<br />

2. Frugal Innovation concept was developed due <strong>to</strong> <strong>the</strong> <strong>in</strong>frastructure gaps and India’s<br />

challeng<strong>in</strong>g. Th<strong>is</strong> <strong>is</strong>n’t a niche activity; examples are found throughout <strong>the</strong> system apart from<br />

Tata Nano. The best o<strong>the</strong>r examples are Devi Shetty’s path break<strong>in</strong>g model <strong>of</strong> deliver<strong>in</strong>g<br />

affordable heart surgery at low cost, Bharti Airtel’s approach <strong>to</strong> drastically cut <strong>the</strong> cost <strong>of</strong><br />

mobile phone calls, <strong>the</strong> Keralian approach <strong>to</strong> palliative care which <strong>is</strong> provid<strong>in</strong>g access <strong>to</strong><br />

support formal healthcare. These examples support <strong>the</strong> evidence <strong>of</strong> India position<strong>in</strong>g it self<br />

with<strong>in</strong> <strong>the</strong> national <strong><strong>in</strong>novation</strong> networks.<br />

3. Today Frugal Innovation has a new significance <strong>in</strong> India because <strong>of</strong> number <strong>of</strong> fac<strong>to</strong>rs<br />

as price–sensitive market, a culture <strong>of</strong> creative improv<strong>is</strong>ation; a vibrant civil society; an<br />

emerg<strong>in</strong>g fund<strong>in</strong>g system for social <strong><strong>in</strong>novation</strong>; and a government keen <strong>to</strong> create an<br />

‘<strong>in</strong>clusive’ model <strong>of</strong> <strong><strong>in</strong>novation</strong> that aims <strong>to</strong> connect India’s <strong>lead</strong><strong>in</strong>g scient<strong>is</strong>ts with its<br />

greatest societal challenges. India got <strong>the</strong> Frugal Fac<strong>to</strong>r, at a time when <strong>frugal</strong> <strong><strong>in</strong>novation</strong> has<br />

ever–greater relevance around <strong>the</strong> world.<br />

4. Competition from low-cost producers, many <strong>of</strong> <strong>the</strong>m <strong>in</strong> emerg<strong>in</strong>g <strong>markets</strong>, <strong>is</strong> enter<strong>in</strong>g<br />

a new phase as companies from emerg<strong>in</strong>g <strong>markets</strong> have begun <strong>to</strong> export <strong>to</strong> developed <strong>markets</strong><br />

homegrown products designed <strong>to</strong> meet local needs. But Western companies should embrace<br />

<strong>frugal</strong> <strong><strong>in</strong>novation</strong> as an opportunity ra<strong>the</strong>r than fear it as a threat. Although <strong>frugal</strong> <strong><strong>in</strong>novation</strong>s<br />

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INCON13-GEN-017<br />

might compete aga<strong>in</strong>st ex<strong>is</strong>t<strong>in</strong>g products <strong>in</strong> both emerg<strong>in</strong>g and developed <strong>markets</strong>, <strong>the</strong><br />

potential for massive low-end pr<strong>of</strong>its may well outweigh losses <strong>in</strong> higher-end product l<strong>in</strong>es.<br />

5. Companies should <strong>the</strong>refore consider adapt<strong>in</strong>g ex<strong>is</strong>t<strong>in</strong>g <strong><strong>in</strong>novation</strong> strategies <strong>to</strong> <strong>the</strong><br />

development <strong>of</strong> <strong>frugal</strong> <strong><strong>in</strong>novation</strong>. Successful <strong>frugal</strong> <strong><strong>in</strong>novation</strong> beg<strong>in</strong>s <strong>in</strong> <strong>the</strong> m<strong>in</strong>d. Before<br />

MNCs can effectively engage <strong>in</strong> <strong>frugal</strong> <strong><strong>in</strong>novation</strong>, <strong>the</strong>y must understand <strong>the</strong> unique<br />

character<strong>is</strong>tics <strong>of</strong> <strong>frugal</strong> products: very high cus<strong>to</strong>mer benefits at very low costs. The path <strong>to</strong><br />

successful <strong>frugal</strong> <strong><strong>in</strong>novation</strong> also demands attention <strong>to</strong> promot<strong>in</strong>g a m<strong>in</strong>dset <strong>of</strong> <strong>frugal</strong>ity<br />

with<strong>in</strong> R&D teams and establ<strong>is</strong>h<strong>in</strong>g <strong>the</strong> necessary structures by empower<strong>in</strong>g R&D<br />

subsidiaries <strong>in</strong> emerg<strong>in</strong>g <strong>markets</strong>.<br />

6. India <strong>is</strong> fast emerg<strong>in</strong>g as an attractive global hub for low cost, <strong>frugal</strong> <strong><strong>in</strong>novation</strong>s. Its<br />

products are <strong>in</strong>creas<strong>in</strong>gly purchased <strong>in</strong> o<strong>the</strong>r develop<strong>in</strong>g nations <strong>of</strong> Asia, Africa and Lat<strong>in</strong><br />

America. The remarkable economic growth <strong>of</strong> recent years coupled with positive future<br />

outlook, a vast domestic market, strong domestic technological base, a relatively open FDI<br />

policy enabl<strong>in</strong>g participation <strong>of</strong> foreign-owned firms and an <strong>in</strong>stitutional and policy<br />

framework <strong>of</strong>fer<strong>in</strong>g relatively good protection for <strong>in</strong>tellectual property rights are <strong>the</strong> fac<strong>to</strong>rs at<br />

<strong>the</strong> core <strong>of</strong> th<strong>is</strong> development. Ano<strong>the</strong>r feature hav<strong>in</strong>g a positive impact <strong>is</strong> probably <strong>the</strong><br />

<strong>in</strong>creas<strong>in</strong>g overseas engagement <strong>of</strong> Indian firms which <strong>is</strong> mak<strong>in</strong>g <strong>the</strong>m known <strong>in</strong> o<strong>the</strong>r<br />

<strong>markets</strong> and thus creates positive country-<strong>of</strong>-orig<strong>in</strong> effects.<br />

7. The Twelfth Five Year Plan (2012–17) directs government support for <strong><strong>in</strong>novation</strong><br />

<strong>to</strong>wards meet<strong>in</strong>g national challenges. In h<strong>is</strong> 2012 speech <strong>to</strong> <strong>the</strong> National Science Congress,<br />

Prime M<strong>in</strong><strong>is</strong>ter Manmohan S<strong>in</strong>gh clarified <strong>the</strong> drivers <strong>of</strong> science and <strong><strong>in</strong>novation</strong> policy-“The<br />

overrid<strong>in</strong>g objective <strong>of</strong> a comprehensive and well–considered policy for science, technology<br />

and <strong><strong>in</strong>novation</strong> should be <strong>to</strong> support <strong>the</strong> national objective <strong>of</strong> faster, susta<strong>in</strong>able and<br />

<strong>in</strong>clusive development & research should be directed <strong>to</strong> provid<strong>in</strong>g ‘<strong>frugal</strong>’ solutions <strong>to</strong> our<br />

chronic problems <strong>of</strong> provid<strong>in</strong>g food, energy and water security <strong>to</strong> our people. Science<br />

should help us shift our m<strong>in</strong>dsets from <strong>the</strong> allocation <strong>of</strong> resources <strong>to</strong> <strong>the</strong>ir more efficient<br />

use.”<br />

References:<br />

1. Walker & Boyd; Market<strong>in</strong>g strategy; Tata McGraw-Hill, New Delhi; 5 th Edition -<br />

2008.<br />

2. Sheth & Parvatiyar; Relationship Market<strong>in</strong>g; Sage Publications, New Delhi; 10 th<br />

pr<strong>in</strong>t<strong>in</strong>g2002.<br />

3. Philip Kotler; Market<strong>in</strong>g Management; Tata McGraw-Hill, New Delhi; 10 th Edition -<br />

2008.<br />

4. Richard Batterley; Lead<strong>in</strong>g Through Relationship Market<strong>in</strong>g; Tata McGraw-Hill;<br />

5. Internet:- where<strong>is</strong>doc.com, www//Google .com.<br />

6. Browser and Documents <strong>of</strong> different Companies and service providers.<br />

7. V<strong>in</strong>od V Sople, Log<strong>is</strong>tics Management, Pearson Education, New Delhi, 2 nd Edition-<br />

2008.<br />

8. Prahalad, C. K. and R. A. Mashelkar (2010). "Innovation's Holy Grail." Harvard<br />

Bus<strong>in</strong>ess Review 88(7/8): 132-141.<br />

9. Prasad, S. (2008). "India emerg<strong>in</strong>g as low-cost development hub." 05.08.2008.<br />

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11. A.T. Kearney (2009). The Shift<strong>in</strong>g Geography <strong>of</strong> Off-shor<strong>in</strong>g: The 2009 A.T. Kearney<br />

Global Services Location Index. Chicago, A.T. Kearney.<br />

12. Ahlstrom, D. (2010). "Innovation and Growth: How Bus<strong>in</strong>ess Contributes <strong>to</strong> Society."<br />

Academy <strong>of</strong> Management Perspectives 24(3): 11-24.<br />

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