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<strong>Annual</strong> <strong>Conference</strong> <strong>2012</strong><br />

22-24 October <strong>2012</strong>, Paphos, Cyprus<br />

enterprise europe<br />

<strong>Programme</strong><br />

Perform. Deliver. Inspire.<br />

Growing <strong>Europe</strong>an Business


1<br />

CONFERENCE AT A GLANCE<br />

DAY 1<br />

Monday 22 October <strong>2012</strong><br />

08:30-10:00 Registration and Welcome Coffee<br />

10:00-12:30 Opening Session<br />

Welcome Speeches:<br />

Vasileios Tsakalos, Director General<br />

Research Promotion Foundation<br />

Phidias Pilides, President<br />

Cyprus Chamber of Commerce and Industry<br />

Neoklis Sylikiotis, Minister of<br />

Commerce Industry and Tourism, Cyprus<br />

Joanna Drake, Director and Deputy SME Envoy<br />

<strong>Europe</strong>an Commission,<br />

DG <strong>Enterprise</strong> and Industry<br />

10:45-11:15 <strong>Network</strong>ing Coffee Break<br />

11:15-12:00 Keynote Speech:<br />

Professor Constantinos Markides,<br />

Robert Bauman Chair in Strategic Leadership<br />

London Business School<br />

12:00-12:30 <strong>Network</strong> Stars Awards Ceremony<br />

12:30-14:30 <strong>Network</strong>ing Lunch<br />

14:30-15:30 Workshops:<br />

1. Measuring and increasing the impact<br />

of the <strong>Network</strong><br />

2. Connecting <strong>Europe</strong>an SMEs to Energy and<br />

Environment opportunities<br />

3. <strong>Network</strong> geography: Linking EU<br />

and international partners<br />

4. Horizon 2020 and the <strong>Network</strong>: creating new<br />

capacities for innovation and innovation support<br />

15:30-16:00 <strong>Network</strong>ing Coffee Break<br />

16:00-18:00 National and Project Meetings<br />

<strong>Network</strong>ing Village<br />

Matchmaking Area<br />

Speakers’ Corner<br />

18:00 Welcome Reception<br />

DAY 2<br />

Tuesday 23 October <strong>2012</strong><br />

09:00-10:00 Welcome Coffee<br />

10:00-11:00 Workshops:<br />

1. Helping clients to comply with EU<br />

legislation<br />

2. Intellectual Property rocks<br />

3. Innovation: integrating support<br />

services<br />

4. Raising the bar: standards and<br />

quality via a consolidated training<br />

policy<br />

11:00-11:30 <strong>Network</strong>ing Coffee Break<br />

11:30-12:30 Workshops:<br />

1. Hammertime!<br />

2. Do you speak final reporting?<br />

3. Increasing the visibility of the<br />

<strong>Network</strong><br />

4. Strategic Planning in the<br />

organisation of Brokerage Events<br />

12:30-14:30 <strong>Network</strong>ing Lunch<br />

14:30-15:30 Workshops:<br />

1. Boost your <strong>Network</strong> – work with<br />

Clusters!<br />

2.The quality of Profiles<br />

3. The <strong>Network</strong>, an amazing cocktail!<br />

4. MERLIN<br />

15:30-16:00 <strong>Network</strong>ing Coffee Break<br />

16:00-18:00 National and project meetings<br />

<strong>Network</strong>ing Village<br />

Matchmaking Area<br />

Speakers’ corner<br />

20:00 <strong>Network</strong>ing Dinner<br />

DAY 3<br />

Wednesday 24 October <strong>2012</strong><br />

09:00-10:00 Welcome Coffee<br />

Meetings and networking sessions<br />

10:00-12:15 Closing Session<br />

Introduction and moderation:<br />

Peter Wragg, Head of Unit<br />

<strong>Europe</strong>an Commission,<br />

DG <strong>Enterprise</strong> and Industry<br />

10:30-11:15 Performance and visibility:<br />

A challenge for the <strong>Network</strong><br />

Martine Diss, Head of Unit<br />

José Puigpelat Valls, Head of Unit<br />

Executive Agency for Competitiveness<br />

and Innovation<br />

11:15-11:45 Best Practice Awards<br />

Moderators:<br />

Concepción Avila,<br />

<strong>Enterprise</strong> <strong>Europe</strong> <strong>Network</strong>, France<br />

Emilien Watelet,<br />

<strong>Enterprise</strong> <strong>Europe</strong> <strong>Network</strong>, Belgium<br />

11:45-12:00 Closing Remarks<br />

Patrick Lambert, Director<br />

Executive Agency for Competitiveness<br />

and Innovation<br />

12:00-12:15 Handover Ceremony<br />

12:15-14:00 Goodbye Lunch


Day 1<br />

Opening Session<br />

Monday 22 October <strong>2012</strong> | 10:00 – 12:30<br />

VENUE: CORAL BEACH HOTEL & RESORT, PAPHOS<br />

08:30-10:00 Registration and Welcome Coffee<br />

10:00-10:45 Opening Session (Room AKAMAS)<br />

Welcome Speeches:<br />

Vasileios Tsakalos<br />

Director General, Research Promotion Foundation<br />

Phidias Pilides<br />

President, Cyprus Chamber of Commerce and Industry<br />

Neoklis Sylikiotis<br />

Minister of Commerce, Industry and Tourism, Cyprus<br />

Joanna Drake<br />

Director and Deputy SME Envoy, <strong>Europe</strong>an Commission,<br />

DG <strong>Enterprise</strong> and Industry<br />

Moderators:<br />

Hussein Sattaf<br />

Executive Agency for Competitiveness and Innovation<br />

Marilena Paraskeva<br />

Research Promotion Foundation<br />

10:45-11:15 <strong>Network</strong>ing Coffee Break<br />

11:15-12:00 Keynote Speech:<br />

Professor Constantinos Markides<br />

Robert Bauman Chair in Strategic Leadership<br />

London Business School<br />

12:00-12:30 <strong>Network</strong> Stars Awards Ceremony<br />

12:30-14:30 <strong>Network</strong>ing Lunch (Armonia Restaurant)<br />

<strong>Network</strong> Stars Awards Nominees<br />

The <strong>Network</strong> Stars Awards honour inspiring examples of how the <strong>Network</strong> helps<br />

companies to make the most of their opportunities in the <strong>Europe</strong>an Union.<br />

New Horizons category<br />

• Giving old tyres a new life<br />

Austrian Research Promotion Agency, Austria<br />

Lublin University of Technology, Poland<br />

• Guided tours for digital age<br />

<strong>Europe</strong>- and Innovation Centre Trier, Germany<br />

Innovation Centre, Iceland<br />

• Cruise ship ceilings offer perfect backdrops for painted skies<br />

Aries, Italy<br />

Economic Chamber of Carinthia, Austria<br />

Money Matters category<br />

• Linking up to save lives<br />

Exemplas, United Kindgom<br />

Europa Institutet, Sweden<br />

• Opportunities mushroom up for imaging firms<br />

Research Promotion Foundation, Cyprus<br />

• Uncorking new possibilities<br />

Acció, Spain<br />

Steinbeis-Europa-Zentrum, Germany<br />

2


3<br />

Day 1<br />

Workshops<br />

Monday 22 October <strong>2012</strong> | 14:30 - 15:30<br />

ROOM: AKAMAS A<br />

Workshop measuring and increasing the impact of the <strong>Network</strong><br />

The purpose of this workshop is to share findings of the Impact Assessment Group in order to identify ways to better measure the impact of the <strong>Network</strong> and how to<br />

increase its performance.<br />

Speakers<br />

Beate Ludwig, Leipzig Chamber of Industry and Commerce, <strong>Enterprise</strong> <strong>Europe</strong> <strong>Network</strong>, Germany<br />

Max Adam, Oxford Innovation Services, United Kingdom<br />

Yassen Todorov, Executive Agency for Competitiveness and Innovation<br />

Moderator<br />

Claire Tombeux, Executive Agency for Competitiveness and Innovation<br />

ROOM: AKAMAS B<br />

Connecting <strong>Europe</strong>an SMEs to Energy and Environment opportunities<br />

This workshop will feature opportunities for <strong>Europe</strong>an companies in the field of energy and environment.<br />

It will provide an overview of the latest policy initiatives as well as practical examples of what the <strong>Network</strong> and its Sector Groups can do to support client SMEs.<br />

Speakers<br />

Timothee Noel, Executive Agency for Competitiveness and Innovation<br />

Paola Tolin, Camera di Commercio di Torino, <strong>Enterprise</strong> <strong>Europe</strong> <strong>Network</strong>, Italy<br />

Cédric Hananel, ARCTIK (on behalf of the <strong>Europe</strong>an Commission)<br />

Simon Poulsen, Agro Business Park, <strong>Enterprise</strong> <strong>Europe</strong> <strong>Network</strong>, Denmark<br />

Moderator<br />

Martine Diss, Executive Agency for Competitiveness and Innovation


Day 1<br />

Workshops<br />

Monday 22 October <strong>2012</strong> | 14:30 - 15:30<br />

ROOM: AKAMAS C<br />

<strong>Network</strong> geography: Linking EU and international partners<br />

How well are EU SMEs served in the international context? In these economic conditions is going international a priority for SMEs and how does the <strong>Network</strong> help?<br />

This panel discussion explores the challenges and experiences from both the perspectives of the EU and the third country partners.<br />

Speakers<br />

Marshall Hsia, <strong>Europe</strong>an Commission, DG <strong>Enterprise</strong> and Industry<br />

Poul Jensen, <strong>Europe</strong>an Business and Technology Centre, <strong>Enterprise</strong> <strong>Europe</strong> <strong>Network</strong>, India<br />

Zhanna Smirnova, Russian Union of Innovation and Technology Centres, <strong>Enterprise</strong> <strong>Europe</strong> <strong>Network</strong>, Russia<br />

Lutgart Spaepen, <strong>Enterprise</strong> <strong>Europe</strong> <strong>Network</strong> Flanders, Belgium<br />

Moderator<br />

Madhavi Bhatt, Executive Agency for Competitiveness and Innovation<br />

ROOM: APHRODITE<br />

Horizon 2020 and the <strong>Network</strong>: Creating new capacities for innovation and innovation support<br />

The proposed “Horizon 2020” includes an ambitious new support scheme for SMEs.<br />

This workshop will discuss the general role of the <strong>Network</strong> and its place in the provision of mentoring and coaching services.<br />

It provides the opportunity to discuss the required expertise and links to other relevant innovation support services in the regions.<br />

Speakers<br />

Bernd Reichert, <strong>Europe</strong>an Commission, DG Research and Innovation<br />

Sven Schade, <strong>Europe</strong>an Commission, DG <strong>Enterprise</strong> and Industry<br />

Antonios Fysekidis, <strong>Europe</strong>an Commission, DG <strong>Enterprise</strong> and Industry<br />

Moderator<br />

Barbara Andreani, Brussels <strong>Enterprise</strong> Agency, <strong>Enterprise</strong> <strong>Europe</strong> <strong>Network</strong>, Belgium<br />

4


5<br />

Day 1<br />

<strong>Network</strong>ing Village<br />

Monday 22 October <strong>2012</strong> | 16:00 - 18:00<br />

VENUE: FOYER<br />

Learn, exchange and connect.<br />

An open and interactive space where conference participants can meet and network on key topics of interest.<br />

Cyprus<br />

Get acquainted with the Business Support Centre Cyprus network, its services and<br />

its potential … now!<br />

Animated by Cyprus <strong>Network</strong> Partners<br />

EACI Area<br />

Meet EACI colleagues and get your personal advice on how to make your<br />

<strong>Network</strong> unique: Increase the visibility of your <strong>Network</strong>, make the best use of<br />

<strong>Network</strong> IT tools and improve your advice and assistance to businesses and<br />

entrepreneurs!<br />

Animated by EACI colleagues<br />

<strong>Europe</strong>an Commission, DG <strong>Enterprise</strong> and Industry<br />

Meet EC colleagues and find out how to increase your contribution to the EU's<br />

"<strong>Europe</strong> 2020" strategy: What are the EU’s objectives for the next decade and its<br />

strategy to lead <strong>Europe</strong> into recovery? What is the role of the SME Envoy? What<br />

about SME feedback? Ever heard about the SBA?<br />

Animated by <strong>Europe</strong>an Commission colleagues<br />

Matchmaking Area<br />

A brilliant occasion to meet with other conference participants and create<br />

business opportunities for your clients. Book a meeting now!<br />

Animated by Sandra Weingart and Michael Rössler, Handwerk International<br />

Baden-Württemberg, Germany<br />

Partners Area<br />

1. Keep Calm and Céilidh on. Expand your network reach through social media<br />

and podcasting<br />

Animated by Ken Gordon, Anis Mourad, Elizabeth McNeil, Scottish <strong>Enterprise</strong>,<br />

United Kingdom<br />

2. Helping SMEs with health & safety: Learn from your colleagues’ success!<br />

Animated by Anne-Michèle Barbette, Chambre de Commerce et d’Industrie du<br />

Luxembourg Belge ASBL, Belgium, Jenny Lawson, City of Bradford Council, United<br />

Kingdom, Aleš Lipnik, University of Primorska, Slovenia, Stalo Demosthenous,<br />

Cyprus Chamber of Commerce and Industry, Cyprus, Marios Charalambous,<br />

Ministry of Labour and Social Insurance, Cyprus and Paola Piccarolo, EU-OSHA<br />

3. Helping SMEs to turn environmental challenges into economic opportunities:<br />

Come and get to know best practices<br />

Animated by Raffaella Bruzzone, Unioncamere Liguria, Italy, Elena Cortés, REDIT<br />

- <strong>Network</strong> of Technological Institutes of Valencian Community, Spain, Ulrike Firniss,<br />

Business Region Göteborg AB, Sweden, Laura Fussi & Paola Leonelli, ENEA, Italy<br />

and Marian Mikheil, Swerea IVF, Sweden<br />

4. How to profit from the Public Procurement market<br />

Animated by Amandine Bastien, Chambre de Commerce et d’Industrie de<br />

Grenoble, France and Julie Ringgaard Jensen, North Denmark EU-Office, Denmark


Day 1<br />

Speakers’ corner<br />

Monday 22 October <strong>2012</strong> | 16:00 - 18:00<br />

ROOM: LEDA<br />

16:00-16:20: EU online tax and customs services for SMEs<br />

Raise awareness of some free online services that can provide practical help in the field of customs and taxation.<br />

Menelaos Georgiades, Ministry of Finance/VAT Service, Cyprus (on behalf of the <strong>Europe</strong>an Commission)<br />

16:30-16:50: EU trade policy and SME internationalisation<br />

Overview of policy measures to support the internationalisation of SMEs through opening access to global markets, enforcing existing agreements and providing specific<br />

support to small companies.<br />

Martin Pilser, <strong>Europe</strong>an Commission, DG Trade<br />

17:00-17:20: Update on SME Feedback activities<br />

Learn about the foreseen changes in the coordination of <strong>Network</strong> SME feedback activities, including SME panels and the feedback database.<br />

Istvan Nemeth, <strong>Europe</strong>an Commission, DG <strong>Enterprise</strong> and Industry<br />

17:30- 18:00: The role of Eco-innovations in <strong>Europe</strong>an competitiveness: Facts and opportunities for EU enterprises<br />

Learn about the Eco-innovation’s positive impact on economy and society.<br />

Cédric Hananel, ARCTIK, Belgium (on behalf of the <strong>Europe</strong>an Commission)<br />

6


7<br />

Day 2<br />

Workshops<br />

Tuesday 23 October <strong>2012</strong> | 10:00 - 11:00<br />

ROOM: AKAMAS A<br />

Helping clients to comply with EU legislation<br />

How do we deal with requests on product and services’ conformity to EU regulations and legislation?<br />

Are we all providing the same level of service?<br />

This workshop aims to present good practices and share experiences using the REACH regulations, VAT, CE marking and Services directive as examples.<br />

Speakers<br />

Marko Susnik, <strong>Europe</strong>an Commission, DG <strong>Enterprise</strong> and Industry<br />

Jitka Rysava, Centre for Regional Development, <strong>Enterprise</strong> <strong>Europe</strong> <strong>Network</strong>, Czech Republic<br />

Robert Guyon, CCIR Bourgogne, <strong>Enterprise</strong> <strong>Europe</strong> <strong>Network</strong>, France<br />

Moderator<br />

István Nemeth, <strong>Europe</strong>an Commission, DG <strong>Enterprise</strong> and Industry<br />

ROOM: AKAMAS B<br />

Intellectual Property rocks<br />

Intellectual property (IP) is rarely a priority for new businesses and struggling start-ups.<br />

By interactive role-play, <strong>Network</strong> partners will explore why many SMEs don’t use intellectual property, and how to combat their prejudices.<br />

This workshop will show how simply aligning IP opportunities with business’s problems can transform attitudes to IP - from being a just another time-consuming<br />

problem to a money-making solution.<br />

Speakers<br />

Alison Orr, Targeting Innovation, <strong>Enterprise</strong> <strong>Europe</strong> <strong>Network</strong>, United Kingdom<br />

Miguel Hermanns, Intelliglass, Spain<br />

Paloma Mallorquin, Fundación Madri+d, <strong>Enterprise</strong> <strong>Europe</strong> <strong>Network</strong>, Spain<br />

With the <strong>Europe</strong>an network of IP offices, the <strong>Europe</strong>an and China IPR Helpdesks<br />

Moderator<br />

Elke Riviere, Executive Agency for Competitiveness and Innovation and Jeremy Philpott, <strong>Europe</strong>an Patent Office


Day 2<br />

Workshops<br />

Tuesday 23 October <strong>2012</strong> | 10:00 - 11:00<br />

ROOM: AKAMAS C<br />

Innovation: Integrating support services<br />

As business needs change, innovation support is also evolving.<br />

Taking account of the upcoming Horizon 2020, this session will discuss the creation of an integrated innovation support infrastructure by encouraging the use of the<br />

latest generation of innovation support tools.<br />

Experiences from previous initiatives to ‘broaden and deepen innovation support’ will also be discussed as will new ways to accelerate capacity building.<br />

Panel<br />

Sven Schade, <strong>Europe</strong>an Commission, DG <strong>Enterprise</strong> and Industry<br />

Antonios Fysekidis, <strong>Europe</strong>an Commission, DG <strong>Enterprise</strong> and Industry<br />

Martin McGurk, RTC North, <strong>Enterprise</strong> <strong>Europe</strong> <strong>Network</strong>, United Kingdom<br />

Gabriel Vladut, IPA Craiova, Centre for Incubation, Entrepreneurial Formation and Technology Transfer, <strong>Enterprise</strong> <strong>Europe</strong> <strong>Network</strong>, Romania<br />

Moderator<br />

Vassilios Tsakalos, Research Promotion Foundation, <strong>Enterprise</strong> <strong>Europe</strong> <strong>Network</strong>, Cyprus<br />

ROOM: APHRODITE<br />

Raising the bar: Standards and quality via a consolidated training policy<br />

One of our <strong>Network</strong>’s main challenges is to be able to provide the same quality services in all countries.<br />

Standardisation of training content and adoption of common methodologies vis à vis client companies can be powerful ways to increase our success.<br />

The workshop will share ideas for future training activities and open the discussion on the possibility to test and certify acquired knowledge.<br />

Speakers<br />

Valentina Pierantozzi, Executive Agency for Competitiveness and Innovation<br />

Caroline Gray Stephens, Scottish <strong>Enterprise</strong>, <strong>Enterprise</strong> <strong>Europe</strong> <strong>Network</strong>, United Kingdom<br />

Marco Gorini, Veneto Innovazione, <strong>Enterprise</strong> <strong>Europe</strong> <strong>Network</strong>, Italy<br />

Moderator<br />

Hussein Sattaf, Executive Agency for Competitiveness and Innovation<br />

8


9<br />

Day 2<br />

Workshops<br />

Tuesday 23 October <strong>2012</strong> | 11:30 - 12:30<br />

ROOM: AKAMAS A<br />

Hammertime!<br />

An interactive performance will demonstrate awkward coaching and consulting situations, from which you can only save your skin by helping the <strong>Network</strong> with a good<br />

suggestion; if you don’t nail it, we will hammer it home!<br />

Speakers<br />

Ruben van der Horst, Syntens, <strong>Enterprise</strong> <strong>Europe</strong> <strong>Network</strong>, The Netherlands<br />

Jasper Hemmes, Syntens, <strong>Enterprise</strong> <strong>Europe</strong> <strong>Network</strong>, The Netherlands<br />

ROOM: AKAMAS B<br />

Do you speak final reporting?<br />

Various initiatives between the Agency and the <strong>Network</strong> aim at improving the communication flow during the reporting phase.<br />

This workshop offers a practical opportunity for <strong>Network</strong> partners to suggest improvements in communication channels between their coordinators and the EACI.<br />

Speakers<br />

Hanne Bregendahl Brixen, North Denmark EU-Office, <strong>Enterprise</strong> <strong>Europe</strong> <strong>Network</strong>, Denmark<br />

Sigrid Hanicq, Executive Agency for Competitiveness and Innovation<br />

Moderator<br />

Muriel De Grande, Executive Agency for Competitiveness and Innovation


Day 2<br />

Workshops<br />

Tuesday 23 October <strong>2012</strong> | 11:30 - 12:30<br />

ROOM: AKAMAS C<br />

Increasing the visibility of the <strong>Network</strong><br />

This year’s nominees for the Best Practice Awards on Communication will share with us their experiences on how to improve the <strong>Network</strong> online presence and its visibility<br />

using social media and more traditional means.<br />

Take this opportunity to learn how to raise your <strong>Network</strong> profile and increase your impact on clients and stakeholders – embrace the online revolution!<br />

Speakers<br />

Simon Holland, <strong>Europe</strong>an Commission, DG <strong>Enterprise</strong> and Industry<br />

Jürgen Dührkop, Technologiezentrum Warnemünde, Rostock, <strong>Enterprise</strong> <strong>Europe</strong> <strong>Network</strong>, Germany<br />

Ken Gordon, Scottish <strong>Enterprise</strong>, <strong>Enterprise</strong> <strong>Europe</strong> <strong>Network</strong>, United Kingdom<br />

Thomas C. Andersen, Business Development Centre Herning & Ikast-Brande, <strong>Enterprise</strong> <strong>Europe</strong> <strong>Network</strong>, Denmark<br />

Moderator<br />

Martine Diss, Executive Agency for Competitiveness and Innovation<br />

ROOM: APHRODITE<br />

Strategic Planning in the organisation of Brokerage Events<br />

Organising brokerage events is one of the key tasks for the <strong>Network</strong>.<br />

This workshop will look at how strategic planning can increase the impact of brokerage events, draw lessons on the experience made so far and propose<br />

recommendations on how they could be organised in the future.<br />

Panel Discussion<br />

Michael Rössler, Handwerk International, <strong>Enterprise</strong> <strong>Europe</strong> <strong>Network</strong>, Germany<br />

Thomas Röblreiter, FFG, <strong>Enterprise</strong> <strong>Europe</strong> <strong>Network</strong>, Austria<br />

Matthias Wurch, LUH, <strong>Enterprise</strong> <strong>Europe</strong> <strong>Network</strong>, Germany<br />

Katerina Tzitzinou, Federation of Industries of Northern Greece, <strong>Enterprise</strong> <strong>Europe</strong> <strong>Network</strong>, Greece<br />

Moderator<br />

Daniel Ugarte Otero, Executive Agency for Competitiveness and Innovation<br />

10


11<br />

Day 2<br />

Workshops<br />

Tuesday 23 October <strong>2012</strong> | 14:30 - 15:30<br />

ROOM: AKAMAS A<br />

Boost your <strong>Network</strong> – Work with Clusters!<br />

Clusters are innovation hubs.<br />

For the <strong>Network</strong>, they mean new clients and more efficient ways of delivering <strong>Network</strong> services.<br />

This workshop will take you on a tour of new common <strong>Network</strong> tools and methodologies developed by the Working Group on Clusters and show you some innovative<br />

solutions for approaching them.<br />

Speakers<br />

Anna Koktsidou, Organic Products Cluster, Greece<br />

Marco Mangiantini, Unioncamere Piemonte, <strong>Enterprise</strong> <strong>Europe</strong> <strong>Network</strong>, Italy<br />

Moderator<br />

Gunnar Matthiesen, Executive Agency for Competitiveness and Innovation<br />

ROOM: AKAMAS B<br />

The quality of Profiles<br />

In today’s digital society nearly everything can be found via the internet.<br />

However business support services like ours strongly rely on people.<br />

The <strong>Network</strong> has a strong unique selling point for brokerage services: <strong>Europe</strong>an connections and a deep knowledge of the reality of business both regional and local.<br />

How can we ensure this strength translates into shared quality standards and database profiles that can turn into successful business opportunities?<br />

Introduction<br />

Nikolaus Sennhauser, Targeting Innovation, <strong>Enterprise</strong> <strong>Europe</strong> <strong>Network</strong>, United Kingdom<br />

Moderators<br />

Cedric Hollmüller, EUResearch, <strong>Enterprise</strong> <strong>Europe</strong> <strong>Network</strong>, Switzerland<br />

Andrea Kindler, FFG, <strong>Enterprise</strong> <strong>Europe</strong> <strong>Network</strong>, Austria


Day 2<br />

Workshops<br />

Tuesday 23 October <strong>2012</strong> | 14:30 - 15:30<br />

ROOM: AKAMAS C<br />

The <strong>Network</strong>, an amazing cocktail!<br />

We are an international <strong>Network</strong>, with different cultures and working habits. Everyday we deal with colleagues and clients from all over the world.<br />

What are the best ingredients for a successful <strong>Network</strong>? How do we ensure the adoption of common values and the respect of our <strong>Network</strong> culture?<br />

Come and prepare the recipe for the best <strong>Network</strong> cocktail.<br />

Speakers<br />

Marcello Mereu, Consultant and professional trainer<br />

Gundega Lapina, Latvian Technological Center, <strong>Enterprise</strong> <strong>Europe</strong> <strong>Network</strong>, Latvia<br />

Moderator<br />

Hussein Sattaf, Executive Agency for Competitiveness and Innovation<br />

ROOM: APHRODITE<br />

MERLIN<br />

The transition to Merlin will soon reach its final steps with the replacement of BBS and BCD in early 2013.<br />

In this workshop, the EACI and the Merlin Champions will present the application, explain the remaining transition steps, and open the floor for questions.<br />

Speakers<br />

Vally Fidelman, Executive Agency for Competitiveness and Innovation<br />

Andrew Goldsbrough, Exemplas Holdings Ltd, <strong>Enterprise</strong> <strong>Europe</strong> <strong>Network</strong>, United Kingdom<br />

Jean-Louis Falcou, CCI Midi-Pyrénées, <strong>Enterprise</strong> <strong>Europe</strong> <strong>Network</strong>, France<br />

Moderator<br />

Vincent Gautier, Executive Agency for Competitiveness and Innovation<br />

12


13<br />

Day 2<br />

<strong>Network</strong>ing Village<br />

Tuesday 23 October <strong>2012</strong> | 16:00 - 18:00<br />

VENUE: FOYER<br />

Learn, exchange and connect.<br />

An open and interactive space where conference participants can meet and network on key topics of interest.<br />

Cyprus<br />

Get acquainted with the Business Support Centre Cyprus network, its services and its potential … now!<br />

Animated by Cyprus <strong>Network</strong> Partners<br />

EACI area<br />

Meet EACI colleagues and get personal advice on how to make your <strong>Network</strong> unique: Increase the visibility of your <strong>Network</strong>, make the best use of <strong>Network</strong> IT tools and<br />

improve advice and assistance to businesses and entrepreneurs!<br />

Animated by EACI colleagues<br />

<strong>Europe</strong>an Commission DG <strong>Enterprise</strong> & Industry<br />

Meet EC colleagues and find out how to increase your contribution to the EU's "<strong>Europe</strong> 2020" strategy: What are the EU’s objectives for the next decade and its strategy to<br />

lead <strong>Europe</strong> into recovery? What is the role of the SME Envoy? What about SME feedback? Ever heard about the SBA?<br />

Animated by <strong>Europe</strong>an Commission colleagues<br />

Matchmaking Area<br />

A brilliant occasion to meet with other <strong>Conference</strong> participants and create business opportunities for your clients. Book a meeting now!<br />

Animated by Michael Rössler and Sandra Weingart, Handwerk International Baden-Württemberg, Germany<br />

Partners area<br />

Mapping the <strong>Network</strong>: Get to know the international <strong>Network</strong> partners.<br />

Animated by Andrew Millar and Debbie Vance, Invest Northern Ireland, United Kingdom and other International <strong>Network</strong> Partners<br />

Companies’ profiles: A strategic tool to promote your clients’ business<br />

Animated by Andrea Kindler, FFG, Austria, Alex Mauser, Coventry University <strong>Enterprise</strong> Limited, United Kingdom and Nikolaus Sennhauser, Targeting Innovation,<br />

United Kingdom


Day 2<br />

Speakers’ corners<br />

Tuesday 23 October <strong>2012</strong> | 16:00 - 17:30<br />

ROOM: LEDA<br />

16:00-16:20 EU chemicals legislation – Why is it the business of non-chemical companies?<br />

Learn from the experience of <strong>Network</strong> partners; discover online tools to support you and your clients.<br />

Virginia Mercouri, <strong>Europe</strong>an Chemicals Agency and Marko Susnik, <strong>Europe</strong>an Commission, DG <strong>Enterprise</strong> and Industry<br />

Ermanno Maritano and Paolo Guazzotti, Confindustria Piemonte, <strong>Enterprise</strong> <strong>Europe</strong> <strong>Network</strong>, Italy<br />

16:30-16:50 Standardisation as a support tool for research<br />

The role of standardisation as a support tool to transfer research to the market and enable the diffusion of innovation.<br />

Andreea Gulasci, CEN-CENELEC Management Centre<br />

17:00-17:20 Space for growth<br />

Bringing space technology down to earth: ESA and the <strong>Network</strong> join forces to accelerate technology transfer.<br />

Frank Salzgeber, <strong>Europe</strong>an Space Agency<br />

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15<br />

Day 3<br />

Closing Session<br />

Wednesday 24 October <strong>2012</strong> | 10:00 - 12:15<br />

VENUE: CORAL BEACH HOTEL & RESORT, PAPHOS<br />

09:00-10:00 Welcome Coffee<br />

Meetings and networking sessions<br />

10:00-12:15 Closing Session (Room AKAMAS)<br />

10:00-10:30 Introduction and moderation Peter Wragg, Head of Unit, <strong>Europe</strong>an Commission, DG <strong>Enterprise</strong> and Industry<br />

10:30-11:15 Performance and visibility: A challenge for the <strong>Network</strong><br />

Martine Diss, Head of Unit, Executive Agency for Competitiveness and Innovation<br />

José Puigpelat Valls, Head of Unit, Executive Agency for Competitiveness and Innovation<br />

11:15-11:45 Best Practice Awards<br />

Moderators<br />

Concepción Avila, Transferts LR, <strong>Enterprise</strong> <strong>Europe</strong> <strong>Network</strong>, France<br />

Emilien Watelet, BIC Heracles, <strong>Enterprise</strong> <strong>Europe</strong> <strong>Network</strong>, Belgium<br />

11:45-12:00 Closing Remarks<br />

Patrick Lambert, Director, Executive Agency for Competitiveness and Innovation<br />

12:00-12:15 Handover Ceremony<br />

12:15-14:00 Goodbye Lunch (Armonia Restaurant)


Best Practice Awards Nominees<br />

The Best Practice Awards aim at recognising those <strong>Network</strong> partners who have developed outstanding working methods, useful tools or innovation in<br />

service delivery.<br />

Here are the nominees:<br />

Category 1: Efficient partnership agreement strategy<br />

“International club breeds confidence - and gets results”<br />

OSEO (Med2<strong>Europe</strong>), France<br />

“Agreements made easier with Matching Project Tables”<br />

CNR (CINEMA), Italy<br />

“Focused effort reaps reward in high growth sector”<br />

Targeting Innovation Ltd (YHCIP), United Kindgom<br />

Category 2: Integrated co-operation with FP7 NCPs<br />

“National networking event drives collaboration”<br />

Ministry of Employment and the Economy & Finnish Science Park Association<br />

TEKEL (FINCIP), Finland<br />

“Regional Infodays boost FP7 participation rates”<br />

Agencia Andaluza del Conocimiento (CESEAND), Spain<br />

“Partnering event provides international appeal”<br />

Euresearch (SwissEU.net), Switzerland<br />

Category 3: <strong>Network</strong> online presence<br />

“Success story videos add to the marketing mix”<br />

Denmark in <strong>Europe</strong> Consortium, Denmark<br />

“Joint effort delivers a shared web experience”<br />

Technologiezentrum Warnemünde e.V. (INSERV M-V), Germany<br />

“Raising <strong>Network</strong> profile through social media”<br />

EBIS – SCOTLAND Consortium, United Kindgom<br />

Category 4: Sector Groups<br />

“Online tool makes it easier to find member - and clusters”<br />

Biotech, Pharma and Cosmetics Sector Group<br />

“Collaboration provides Eureka moment”<br />

Materials Sector Group<br />

“Prioritising events for maximum impact”<br />

Sustainable Constructions Sector Group<br />

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17<br />

Practical Information<br />

<strong>Conference</strong> Venue: Coral Beach Hotel & Resort • Address: Poseidonos Avenue, Peyia, 8042 Paphos • Telephone: (+357) 26881000<br />

Registration: Registration of delegates will take place on the 22nd and 23rd of October <strong>2012</strong> at the Registration area, located at the hotel’s foyer right outside AKAMAS conference rooms.<br />

<strong>Conference</strong> Badges: Delegates are advised to wear their conference badge at all times during the conference, including social events.<br />

PC Stations: PCs are available to use by conference delegates at three selected stations within the conference venue. Stations are located in the three hotel levels (restaurant level, ground<br />

flood and mezzanine level) respectively. For the exact location of the PC Stations, please consult the Hotel Map found in the conference <strong>Programme</strong>.<br />

Internet Access: Free WiFi Access is provided to all delegates within the area of the conference venue. Just connect to the “Coral Beach Hotel” Wireless Internet Connection.<br />

No password is required.<br />

<strong>Conference</strong> Messaging System: Communication among conference delegates, either for business or for arranging to meet for a cup of coffee, is made easily available through the<br />

<strong>Conference</strong> Website. Using your laptop, mobile phone or one of the PCs located in the PC Stations of the conference, you can login into the <strong>Conference</strong> Website (www.cypruseen<strong>2012</strong>.eu) with<br />

the credentials received at the time of registration. Then click on “Participants Corner” on your left menu, select the participant you want to meet and choose between sending him/her an<br />

email or an sms.<br />

This service is provided free of charge to all conference delegates and helps in minimizing telephone roaming costs.<br />

Important: Please note that if you receive an sms or email through the <strong>Conference</strong> Messaging System, you will have to use the Website in order to reply!<br />

National & Project Meetings: You will find time slots and the location of national and project meetings in your conference bag.<br />

Minimization of Paper Use: During this year’s conference, a significant effort has been made to minimize the use of paper through the utilization of technology. For this reason, brochures<br />

and leaflets have been replaced by QR Codes, which have been generated for each exhibitor, so that relevant information and contact details can be retrieved through Internet sources.<br />

A “scan” Smartphone application is required in order to acquire information through QR Codes.<br />

Bus Schedules: In your conference bag, you may find a table with bus schedules for transportation from/to the selected hotels to the conference venue and social events.<br />

Transportation is offered for free to all conference delegates.<br />

Tourist Information Guides: Tourist information guides for Cyprus area will be available at the Information Desk next to the Registration area.<br />

<strong>Network</strong>ing Coffee Breaks: Coffee will be served at all times near the Registration Area of the conference. If weather is nice, a coffee station will be available at the hotel’s terrace on the<br />

Ground Floor.<br />

Lunch Breaks: During conference lunch breaks, meals will be served at the “Armonia” Restaurant at the Restaurant Floor of the Coral Beach Hotel & Resort. If weather is nice, lunch areas will<br />

be extended to the hotel’s terrace at the Restaurant floor to enjoy the view of the beautiful scenery.


Social Events:<br />

Monday, 22 October <strong>2012</strong><br />

Welcome Reception<br />

Venue: The Welcome Cocktail will take place at the beautiful “Limani Taverna” of the Coral Beach Hotel & Resort.<br />

During the Cocktail drinks and light snacks will be served.<br />

Time: 18:00<br />

Tuesday, 23 October <strong>2012</strong><br />

“Kiniras” Dinner<br />

<strong>Conference</strong> participants are invited to join a networking dinner (“Kiniras Dinner”) featuring Cypriot traditional dishes and traditional entertainment programme. For entry to Dinner venue,<br />

delegates are required to have their badges.<br />

Venue: Dinner will take place at Paphos Medieval Castle Square, Kato Paphos, having as natural scenery the area’s key landmark and ancient monument.<br />

Dinner Time: 20:00<br />

Bus Transfer to the Dinner Venue: Transfer to the Dinner venue will be available to conference participants with shuttle buses leaving from the conference selected hotels and backwards.<br />

All buses transferring participants to the Dinner venue, will leave from the selected hotels at 19:00. For more information on bus transportation, please consult the bus schedule tables.<br />

Dress Code: Smart Casual<br />

Visit to the Paphos Medieval Castle: Before and after the Dinner, conference participants may take a short tour to the inside of the Castle free of charge.<br />

<strong>Conference</strong> Support Staff: If you still have any questions about practical and other issues, the Organisers and <strong>Conference</strong> Support Staff will be happy to assist you!<br />

The <strong>Conference</strong> Support Staff may be found circulating around during the conference and social events wearing green shirts.<br />

Organisers: can be distinguished from the green colour in their name tags.<br />

18


19<br />

ROOMS<br />

ROOMS<br />

LIFTS<br />

CORAL BEACH HOTEL & RESORT<br />

AVAGAS<br />

*<br />

* * * * * * * *<br />

Studios capable of conversion to<br />

* convenient Breakout Rooms<br />

PC<br />

STATION<br />

Hotel Map<br />

ATHENA<br />

LEDA<br />

ZEUS<br />

HERMES<br />

PLATO<br />

HERMES GALLERY<br />

TERRACE<br />

LIFTS<br />

MEZZANINE FLOOR<br />

*<br />

Areas of additional<br />

Syndicate Rooms<br />

*<br />

APOLLO GALLERY<br />

*<br />

APOLLO<br />

TERRACE<br />

ANNUAL CONFERENCE <strong>2012</strong> AREAS


LIFTS<br />

ROOMS<br />

ROOMS<br />

*<br />

* * * * * * * *<br />

Studios capable of conversion to<br />

* convenient Breakout Rooms<br />

SHOPPING ARCADE<br />

CHRISTIAN BERNARD<br />

STAGE<br />

AKAMAS A<br />

AKAMAS B<br />

AKAMAS C<br />

APHRODITE<br />

TERRACES<br />

FOYER<br />

NETWORKING VILLAGE<br />

EACI<br />

SECRETARIAT<br />

REGISTRATION<br />

▲<br />

DIONYSSOS<br />

BAR<br />

CONFERENCE<br />

ENTRANCE<br />

PC STATION<br />

LIFTS<br />

HOTEL ENTRANCE<br />

▲<br />

LOUNGE<br />

GROUND FLOOR<br />

RECEPTION<br />

ADMINISTRATION<br />

ODYSSEY BAR<br />

SHOP SHOP<br />

MATCHMAKING<br />

AREA<br />

LIFTS<br />

ADONIS<br />

CORAL SUITES<br />

& VIP LOUNGE<br />

ANNUAL CONFERENCE <strong>2012</strong> AREAS<br />

RESTAURANT FLOOR<br />

▲<br />

20


21<br />

AMBROSIA<br />

ROOMS<br />

LIFTS<br />

CHRISTIAN BERNARD<br />

ARMONIA RESTAURANT<br />

TERRACES<br />

ARMONIA<br />

RESTAURANT<br />

ARIS<br />

VIP<br />

ROOM<br />

PC<br />

STATION<br />

EROS<br />

TERRACES<br />

TERRACES<br />

LA ROTISSERIE<br />

CALYPSO ROMAZZINO<br />

KITCHEN & SERVICES<br />

RESTAURANT FLOOR<br />

CORAL<br />

MATCHMAKING<br />

AREA<br />

TERRACES<br />

CORALINA<br />

ANNUAL CONFERENCE <strong>2012</strong> AREAS


ec.europa.eu/enterprise-europe-network

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