to download pdf - Genting-Star Tourism Academy

Graduation Rites Held
NCL Top Execs Visit GSTA
Supporting Productivity
Chef Schmitt is Visiting Chef
Instructor
Star Board
GSTA Indonesia Opens
GSTA Indonesia Students
Receive Scholarship
Educational Tours and Lectures
for Colleges and Universities
GSTA Faculty Invited as
Speakers in Various Seminars
Genting-Star Shanghai
P-Files: The Man You
Wouldn ’ t Like to Hack
TAFE Audits GSTA
Genting-Star Tourism Academy ( GSTA ) made a victorious maiden participation
in the 2012 National Food Showdown held on August 1-4, 2012 at the
World Trade Center Manila when its students bagged 6 awards out of the 7
categories they participated in, including 2 gold medals in Live Plated Dessert
and Pastillas Preparation & Packaging categories; 1 silver medal for Creative
Cake Decoration and 1 Distinction Award for Baby Cake.
The GSTA trainees were led by experienced instructors Chef Jake Enrique,
Senior Culinary Program Manager; Chef Raul Tamayo, Culinary Program
Tutor; and Chef Emmanuel Batucan, Culinary Program Manager, who worked
with the students tirelessly to help them prepare for the competition.
Peddled as one of the biggest and most popular annual events in the
country for the culinary arts, the National Food Showdown honors the excellence,
passion, creativity and skills of practitioners and students in the hospitality
and catering industry and educational institutions across the whole Philippines.
For the 2012 national showdown, 62 food and beverage/hospitality establishments
and 98 educational institutes pitted against each to snatch the top awards
given only to the most skillful and creative.

GSTA held its 5th Graduation Ceremonies and Commencement Exercises on June 15, 2012 for 83 trainees who
completed their respective training in National Certificate ( NC ) II in Commercial Cooking, Food and Beverage Ser-
vices, Front Office, Accommodation ( Housekeeping) Services, and Finishing Course for Call Center Agents.
At the ceremony, Honorable Angelina Carreon, District Director of TESDA Pasay-Makati and Mr. Christo-
pher Mcgonnell, Vice President of Hotel Operations of Travellers International, served as keynote speakers
Another 64 trainees received their certificates on September 28, 2012 during GSTA ’ s 6th Graduation Rites.
Dr. Ma. Teresa A. Namoro, Assistant Chief of Secondary Education, and Mr. Diosdado “ Dodie ” Rosacay, Hotel
Manager of Star Cruises SuperStar Virgo, served as keynote speakers. Mr. Rufino Eduardo Abad ( GSTA Asst.
Vice President ) presented the candidates to Michael Hackman ( Country Manager ) and Mr. Kingson Sian
( G STA President ) who conferred upon the trainees their respective qualifications.

On October 4, three top executives from Norwegian Cruise Line ( NCL ) visited GSTA. Nico Corbjin ( VP for Fleet
Personnel ) , Colin Hudson ( NCL Corporate Executive Chef ) , and Michael Flesch ( SVP for Hotel Ops ) met with
GSTA AVP-Training Rufino Abad, Sr. Program Manager Jun Sajonas, Star Cruises VP for Hotel Ops Bennie Chu,
2nd AVP Albert Ebona, and Star Cruises Country Head Michael Hackman.
(L-R ) Michael Flesch ( NCL SVP for Hotel Ops ) , GSTA AVP-Training Rufino Abad, and
The parties discussed further training partnership to
benefit the GSTA trainees and NCL crew members. Among
others, they talked about NCL crew members ’ pre-
employment training in GSTA, possible internship of stu-
dents onboard NCL ships, and absorption of Front Office,
Accommodation, and F&B graduates. The top execs like-
wise signified their intention to hire the current Diploma stu-
dents and keep an eye on them as potential managers.
They encouraged GSTA to increase its student count, par-
ticularly for the Culinary Arts ( CA ) Program. For the
Academy to attract more students, the top officials pro-
posed the creation of an allotment program so that CA stu-
dents could just pay the Academy partially while having
training, and once hired by NCL, would continue to pay their
tuition fees via salary deduction
Nico Corbjin ( VP for Fleet Personnel )
In October 2012, Norwegian Cruise Line
( N CL ) , through its manning agency- CF Sharp,
hired another 69 GSTA trainees from the Culinary
Arts and Bread and Pastry Production programs
during a face-to-face interview by top NCL recruit-
ment team led by its Corporate
Executive Chef, Colin
Hudson.
When asked of what
has been all behind this record
-high absorption of students,
Chef Jake affirmed, “ It is the
quality of training in an industry
-based facilities, based on an
international curriculum, delivered
by seasoned trainers and
practitioners. ”
“It is the quality of
training in an
i n d u s t r y - b a s e d
facilities, based on
an international
c u r r i c u l u m ,
d e l i v e r e d b y
seasoned trainers
and practitioners.”

Chef Schmitt is Visiting Chef
Instructor
Chef Frank Roland Schmitt, the Executive Chef of
Star Cruises Super Star Libra ( SSR ) , served as visiting
chef instructor of GSTA on September 4 -15, 2012.
During his stay, Chef Frank conducted lifestyle
workshops on Southern German cuisines for students,
coached trainees on culinary preparations, led an executive
lunch and Caribbean buffet for employees, and
did culinary demonstrations to the Certificate and Diploma
students and other GSTA clients.
The visit of Chef Frank is part of the curricular
plans of GSTA to invite top-caliber hospitality professionals
to share the best practices from the global workplaces
they are coming from.
For the Culinary program, GSTA invited Chef
Frank this year because of his intensive experience in
commercial cookery.
Aiming to enhance the productivity of their employees, Star Cruises and Resorts World
Manila are making continuous learning a part of their service and corporate culture. For
their staff development programs, Genting-Star Tourism Academy ( GSTA ) has been
conducting series of leadership training sessions to support the staff professional develop-
ment thrusts and operations of its sister companies.
For 2012, around 124 Casino Managers, that included Shift, Pit and Training Manag-
ers, as well as newly-promoted crew members of the Hotel Department across Star Cruises
Fleet, have undergone the 2-day Leadership Training facilitated by GSTA. This program in-
tends to help managers create sustainable career success by upgrading their leadership traits
and skills. It orients managers with new concepts of workplace culture, leadership, emotional
intelligence, creative communication, motivational strategies, addressing career success com-
petencies, roadblocks and derailment issues.
Likewise, employees of Resorts World Manila underwent a 5-day Developing Mana-
gerial Skills ( DMS ) Program. The program is designed to help Supervisors, Assistant Man-
agers, and Managers to develop a thorough understanding of their roles and responsibilities to
accomplish their duties to the company and to their staffs more effectively. The training helped
them to enhance their interpersonal relations, leadership, and managerial skills.
On the other hand, pre-employment training for Casino Dealers is also on going.
Since it started in April this year, 346 newly-hired crew members have been trained about the
rudiments of casino gaming and operations. This is in preparation for their deployment on
board Star Cruises vessels. Basic soft skills training focusing on Communication Skills, Service
from the Heart, Complaint Handling, Cultural Awareness, and Professionalism were also pro-
vided to the group to complement their hard skills.
His training and knowledge of a
wide range of cuisines, including his
expertise in operations and management
were key elements to his handling
top corporate and operational positions
in both land- and sea-based hospitality
industries, including Norwegian Cruise
Line and Star Cruises. He was the
Manager of Operations of Tropical Islands
in Berlin Germany where he was
also in charge of F&B operations of the
theme park. Among his notable endeavors
included a series of executive
consultancies, and helping in the setup of bar and restaurants
across Germany.
In 2008, Chef Frank moved back to the U.S. and
became the Director of Operations of La Grande Bouffe in
Miami, Florida. With the passion for gastronomic experiences
across the high seas strong within him, Chef Frank
rejoined Star Cruises as its Executive Chef in November
2010.
With a degree in Hotel Management from Germany
and an unparalleled international culinary experience, Chef
Frank continues to inspire and set the mark for excellence in
European and Caribbean cuisines.

I ’ ve made a good investment being at Genting-Star Tourism
Academy. The Academy has taught me how to meet and exceed
expectations of guests, shake their hands, handle guest com-
plaints with magical eyes and smile, and a lot more. Others might
say that these skills are so basic. But for me, GSTA, together
with my professors, has given me a great foundation that has been
guiding me in my career.
Genting-Star Tourism Academy has equipped me for a work onboard. The
Academy has provided the necessary information and skills which have helped
me to adjust easily in my life at sea. All the polishing to be a good hotel staff
member was provided by GSTA. All the basic information that I learned from
my course played a vital role when I was starting. The best thing that GSTA has
done is that it has opened the window of opportunity for me. Thank you, GSTA.
GSTA has helped me become competitive in my work. The learning that I have
had from the instructors has given me what I need to excel in my current work.
GSTA has also helped me develop the three essential things to become a suc-
cessful person: skills, knowledge and attitude.
I won't forget GSTA because it has defined what I wanted to achieve. I ’
ve been given an offer from 2 five-star hotels, namely, Wyndham Grand
Regency and La Cigale Hotel. Among offers, I have chosen to work for
Edarat Hospitality and Leisure Services. I am applying my telephone and e
-mail skills, working with diverse cultures, and processing reservations. I
would like to thank Genting-Star Tourism Academy for the quality training
and experiences I gained. With GSTA, I have discovered my potentials
and established my goals.
GSTA has helped me so much in my career because it has taught me so-
cial skills that I need to be with people. I ’ ve learned general knowledge
and developed some common sense to make the right decisions. I ’ m
very thankful to be a part of the GSTA family.

Debuting with offering Food and Beverage and Accommodation
Services programs, Genting-Star Tourism Academy
Indonesia ( GSTA-I ) , located in Puncak, West Java, officially
opened on June 5, 2012, with the first batch of students
and their parents, school personnel, and local government
officials enlivening the event.
GSTA-I aims to prepare professionals for
rewarding careers in the hospitality industry, particularly
in hotels and cruise ships. For this end, the
Academy has hired trainers possessing a vast experience
in the hotel operations and cruise lines,
particularly Star Cruises, and facilitated the certification
of these trainers by the Training and Further
Education New South Wales, South Western Sydney
Institute ( TAFE NSW SWSI ) . It has likewise
set in place structured curricular programs using classroom-based
instruction, real-workplace practical
training, and a 6-month internship in 5-star hotels in Jakarta.
Moreover, the Academy comes with facilities for extensive
GSTA-I provides
opportunities for the
students to develop their
full potential to benefit
the ever-growing local
and international
hospitality and tourism
industry.
training and full boarding for its students
so that they do not just learn hospitality
skills; they also develop higher
levels of social independence and professionalism.
GSTA-I has rigorous student
screening criteria to get the right candidates
for training. Passing the various
requirements, including a qualifying
examination, Intan Sugiyanto ( Batch 1
student ) , aptly explained why GSTA
Indonesia was her best choice for developing
a career in the hospitality industry.
“ With short courses of just 3
months and a 6-month internship in a 5
-star hotel, GSTA trainees, studying in
a comfortable place and guided by experienced
trainers, have a tremendous
career opportunity in cruise ships or
international hotels. ”
Addressing the first batch
of students and the guests during
the inauguration, Ms. Ingrid Firmansyah,
CEO of PT. Graha
Sahari Multitalenta which
runs GSTA Indonesia,
said “ Looking into
GSTA ’ s standard of
learning and facilities, [I
am convinced that] the
tuition fee is actually
quite affordable. With
quality training, young
people can be expected
to be competitive in any
hospitality work environment. ”
“ G STA-I provides opportunities for
the students to develop their full
potential to benefit the evergrowing
local
and internationalhospitality
and tourism
industry, ” Ms.
Firmanshyah
emphasized.

Jakarta, September 26 2012 – Seven F&B and Ac-
commodation students of Genting-Star Tourism Acad-
emy ( GSTA ) Indonesia each received one hundred
million Rupiah-worth ( U SD10,256 ) of scholarship
grant from PT. Graha Sahari Multitalenta ( GSM )
and Corporate Banking I Group, PT. Mandiri
( P ersero ) Ltd.
Expressing gratitude to Bank Mandiri for this
valuable opportunity given to students, GSTA Indone-
sia CEO Ingrid Firmansyah enthused, “ We are
optimistic that this scholarship will encourage the
young generation of Indonesians to work better
towards a better employment and compete at an
international level in the hospitality industry. ”
Intan Sugiyanto, one of the scholarship grant-
ees and an outstanding F&B student who is currently
(Vice President of Corporate Banking I Group, Frans Gunawan L. Tobing and the
CEO of PT Graha Sahari Multitalenta, Ingrid Firmansyah shake hands after the
signing of the scholarship agreement. Witnessing the signing are Wahanaartha
Group CEO, Robbyanto Budiman, Wahanaartha Group CFO Mr. Taufik Aulia
and Corporate Affairs Director Titi Pramudya )
undergoing on-the-job training ( OJT ) in Hyatt
Regency Hotel, Bandung intimated, “ I am thankful
for this scholarship program offered by GSTA
management and Bank Mandiri as this will help me to
support my career in the hotel industry. I hope that
Bank Mandiri will continue to offer scholarships to
other young Indonesians, especially those who are in
need financially. I am also very grateful to my
parents who trusted my choice to study in GSTA. ”
In a night of glitz and glam-
our, GSTA faculty and staff
joined the 2012 Star Cruises
Annual Dinner held at the Mar-
riott Manila on Dec 12, 2012.
They actively participated in all
aspects of the program, from
coordinating, emceeing, danc-
ing, singing, among oth-
ers.
The party was an-
other night to remember
for GSTA.

With the growth of the hospitality and tourism industry comes an increased
number of students taking Hotel and Restaurant Management ( HRM ) and
Tourism courses. Any HRM and Tourism program will never be complete
without an exposure of the trainees to actual hospitality and tourism venues.
Field trips and educational tours are great opportunities for students to appre-
ciate industry practices and to gain insights on how theories learned in school
are applied.
Genting-Star Tourism Academy, manned by seasoned trainers who
have been previously industry practitioners, has been catering to the expo-
sure needs of the country’ s Hotel and Tourism Management schools. Some
of these schools are Far Eastern University, Batangas State University,
University of Negros Occidental, Jose Rizal University, Meycauayan College,
Roosevelt College, Sienna College, La Fortuna College, Malayan College,
First Asia Institute of Technology, La Consolacion College, Centro Escolar
University, World Citi Colleges, General de Jesus College, and De La Salle
University Dasmarinas.
Some of the topics that the Academy delivers include Front Office
Services, Customer Service, Cruise Line Operations, Principles of Cleaning
and Housekeeping Services, Basic Beverage Knowledge, Sequence of Ser-
vice and Basic Methods of Cooking, among others. After the lecture, students
would get the chance to see the top-of-the-line facilities of GSTA.
Part of the Academy ’ s activities in making students competitive globally is to
enhance their confidence in public speaking. Since 2010, Front Office stu-
dents of GSTA have been actively participating in educational tours of Hotel
and Restaurant and Tourism students from in and out of Metro Manila. GSTA
trainees discuss Front Office Procedures and share their learned techniques
in dealing with different types of guests. Front Office Sr. Program Tutor
Avema Silva says, “ This is one aspect of their training that these trainees
look forward to, as it is an experience that will bring them out of their comfort
zones and push their communication skills to a higher level. ”

Seasoned trainers of GSTA graced various seminars of different universities, col-
leges and government institutions as guest speakers in the field of hospitality and
tourism.
Senior Program Tutor Avema Silva, for instance, was invited to discuss
“ H ospitality Management Education: A Driver of a More Fun in the Philippines” with
800 HRM and Tourism students of Batangas State University ( BSU ) during its
HRM and Tourism Convention on Oct 18, 2012. In the same program, AVP-Training
Rufino Abad introduced to the students hospitality career opportunities via good training
in GSTA. A day after, Ms. Silva, with Business Development Officer Christian
Matro, talked about “ Hospitality Statistics and Prospects ” during a career orientation
at Centro Escolar University, Manila.
During the first-ever South Cotabato Tourism Summit conducted on Nov 15-
16,. 2012 at Koronadal, South Cotabato, Mr. Reinhurt Rentoza ( Director of Studies
) served as guest speaker and talked about “ Customer Service Excellence in
the Tourism Industry. ” . In attendance were 300 participants which included top officials
of the Provincial Tourism Council, Culture and the Arts, Local Government Units,
business entrepreneurs, HRM/Tourism faculty members, representatives of vocational
schools and students.
Senior Program Manager Jun Sajonas , on the other hand, brought his piece
to the Pasay City Division Office of the Department of Education ( DepEd ) when he
delivered “ Personality Development: A Role of Teachers in Enhancing Students ’
Subject Performance ” to 35 DepEd Division Heads on Nov 23, 2012. Prior to that,
Mr. Sajonas served as speaker on Hotel and Cruise Line Career Opportunities during
the 13 th Regional Business Expo held in St. Paul University Tuguegarao on Sept 20,
2012 and attended by 200 students and faculty members from different universities
and colleges in Region 2. On Nov 18, he also gave 115 graduating students from St.
Louis College in La Union a talk about personality enhancement, etiquette, and interview
handling techniques. In all occasions, he emphasized that students should add
value to their education by getting further training in GSTA in lieu of internship or as a
specialization.
AVP- Training Rufino Abad talked about “ National Lecture Series: Hospitality
at its Best ” in Holy Angel University on March 2, 2012. He also conducted a career
talk for 120 students on Aug 22, 2012 in Sacred Heart Academy, Pasay City. Senior
Program Tutor Joan Ruales, on the other hand, talked about “ Housekeeping Operations
in the Hospitality Industry & Its Challenges ” at the Polytechnic University of the
Philippines on Aug 20, 2012. On Sept 15, 2012, Program Manager ( Corporate
Training ) Maria Fe Tatsayanonchai gave a lecture on “ Opportunities in Cruise Industry
” before 500 University of Sto. Tomas students and faculty members assembling
at Le Pavilion, Pasay City. Early this year, Senior Culinary Program Manager
Chef Jake Enriquez, together with Food and Beverage Program Manager Susan Tan
and Mr. Matro attended another University of Sto. Tomas-led event at Oceana Restaurant
( Mall of Asia ) . Chef Jake discussed ” The Life and Work Onboard Cruise
Ships. ”
Aside from being speakers, GSTA trainers have also been invited by TESDA
to serve as lead program accreditation inspectors for the opening of new programs of
other training centers in Metro Manila. Lately, Chef Raul joined the TESDA team of
inspectors to accredit a newly-established training school offering Bread and Pastry
and Commercial Cooking courses. Ms. Silva likewise served as lead inspector in the
accreditation of a Front Office program of one school in Makati.
Being invited as a guest speaker or accreditor / inspector paves the way for
the trainers to share their expertise and represent GSTA positively. Noting this trend,
Sr. Program Manager Jun Sajonas said, “ GSTA is increasingly becoming a popular
source of resource speakers and lead program inspectors. This is not surprising--
GSTA has indeed a formidable pool of industry-seasoned trainers. ”

Alumni Homecoming! Some graduates
from Batch 1 ( 2006 ) to Batch 10
( 2 010 ) came home to their Alma Ma-
ter- Genting-Star Shanghai to share their
experiences in the international hospital-
ity establishments they are connected
with. Former Director Cheng Foong Sim
( n ow SVP for Star Cruises Hotel
Ops ) celebrated with them.
Christmas at Paulaner!
Students enjoyed shopping after their training session
in Paulaner.
Since 2006, “ Baolaina Restaurants and Cater-
ings ” is one of GSTA-Shanghai active partners for
students ’ on-the-job training.
Learning and Exposure! Students have
been exposed to international events in
different Shanghai high-end restaurants
such as Paulaner Brauhaus Shanghai.
Exposures like this are a regular co-
curricular activities of the students in the
Genting-Star International Cruise Man-
agement Program. This is to enhance
their customer and communication abili-
ties useful in their future work-
places.

He enters inconspicuously. He greets with a low-profile personality. He is generally quiet. But behind
his humility and non-overbearing personality is a man you wouldn ’ t like to hack off the organizational
chart. He is the Country Head of the Philippine Operations of Star Cruises—Michael Hackman.
A person with a vast experience in gaming and hospitality, Mr. Hackman commenced in the tourism and
leisure industry in 1978 at Australia ’ s first casino, Wrest Point Hotel Casino in Tasmania. After some time as a pilot
with the Royal Australian Air Force, he returned to the tourism industry and went on to be a part of the opening teams
at large and complex hotel/casino projects, including the Burswood Resort in Perth and the Adelaide Casino, both
managed at the time by Genting.
After leaving the Adelaide Casino and serving as Casino Marketing Executive for Conrad Hilton hotels, he
founded his own gaming management company, Admirals Casinos, with gaming contracts on P&O Cruises, NCL and
TT-Line cruise shipping. He also worked on several lottery game projects for governments in Australia, Asia and East-
ern Europe.
In his current position as Senior Vice President of Star Cruises and Country Head for the Philippines, he
oversees approximately 450 staff conducting support functions in the Star Cruises Centre in Pasay City. Those func-
tions include Crisis Management, I.T., Membership and Promotions, Contact Centre operations and Support and Ser-
vices staff working in the Genting Club at Resorts World Manila. He is also responsible for our fleet of private jets,
Marketing Communications and the rollout of the Genting Star budget hotel chain in the Philippines, with the first prop-
erty to be built in Boracay in the next year or two.
In every interaction with his constituents from the different departments, Mr. Hackman seems to leave a
positive imprint. AVP for HR Dominic Villanueva observes, “ He provides a reassuring atmosphere that things are
going well and we are going to resolve all odds along the way. He is a ready-to-listen leader who is hard-working and
hands-on. ” Aepple Venezuela, Mr. Hackman ’ s executive office coordinator, adds, “ He is a role model who always recognizes the accom-
plishments of his staff, no matter how small they may be. He is a very approachable and generous man. ”
Mr. Hackman also has a representative role the significant investments made by Genting HK in the Philippines, including Resorts
World Manila, the coming Bayshore development and the Boracay Newport development. Among his responsibilities are the Genting-Star
Tourism Academies, with campuses in Manila, Shanghai, Jakarta and hopefully in Guangzhou.
“ H e is a role
model who always
recognizes the
accomplishments of
his staff, no matter
how small they may
be. He is a very
approachable and
generous man. ”
Academically, Michael has a Masters degree in Politics and Public Policy from Macquarie University in
Sydney and a Graduate Diploma in Management from the Australian Graduate School of Management at the Uni-
versity of New South Wales. As a community service, he is a current serving Director of the Royal Flying Doctor
Service, Australia ’ s largest and best known charity, where he has been bestowed “ Life Member ” for services to
the people of rural and remote Australia. He believes that the Flying Doctor concept could work in the Philippines,
to bring ill or injured people from outlying islands to hospital facilities in major population centers. His particular
interest is the patient transfer of neo-natal cases, being premature or very sick babies. It is a passion that he will be
committed to long after he retires from regular work. Until then, he is happy to teleconference into Flying Doctors
board meetings in Sydney every three months, and to apply his energy and enthusiasm to Star Cruises in Manila.
A man of substance, Mr. Hackman is “…truly an example of a leader who can direct and guide his team
towards the same path. He handles things objectively and exercises openness, ” GSTA Business Development
Senior Manager Dyan Fernandez shares. Asst. Admin Manager Anabel Castillo furthers, “ L eading by example,
he is people-oriented, fair, and professional . ” “ He is compassionate, dedicated, and forward-thinking. He finds time to stop by to talk with
employees at their cubicles regardless of their positions, ” Senior Manager for Organizational Development Gracelyn Cabilatazan adds. He has
many other admirable characteristics “… things that are rare and forgotten by other leaders of similar caliber… ” Finance AVP Chen Liuh
Shyuan ascertains. Truly, Mr. Hackman “…gets people to respect him because of his personality, ” Mr. Villanueva ends.

Regulating the educational cooperation agreement between
South Western Sydney Institute ( SWSI ) and Genting-Star Tourism
Academy, the Technical and Further Education New South
Wales ( TAFE NSW ) Faculty Director Christine Williamson audited
GSTA on November 20-21, 2012.
Ms. Williamson inspected the academic operations of
GSTA. In particular, she looked at student admission, training
delivery, assessment administration, and course recording procedures
of the Academy to ascertain faculty members ’ adherence
to the educational principles of TAFE and the standards outlined
by the Australian Quality Training Framework ( AQTF ) . She
“ W hen you train them, we ’ ll take them. ”
Thus would no less than Nico Corbjin, Norwegian Cruise Line ( NCL ) Sr. Vice President signify his trust
on the quality of training that GSTA provides when he and his team visited the Academy in October 2012.
True enough, no school can beat GSTA ’ s track record of 97% absorption rate of its Culinary Arts
graduates recommended for employment in NCL based in Miami, Florida. From the other hospitality programs,
many graduates are likewise enjoying their being a part of the global hospitality industry. From Manila
to Miami, from Hong Kong to Singapore, from Dubai to other cities of the world, GSTA graduates have
started making their footprints. Sea- or land-based jobs become easier for these alumni because their
training in GSTA has been global and industry-based. From world-renowned hotels such as Marriott, Renaissance
and Sofitel inside and outside the country, to some of the world’ s most luxurious ships such as
Norwegian Epic and Superstar Virgo, you will find GSTA graduates who are not just working but are also
achieving.
Backed up by Genting Hong Kong ’ s commitment to bring high-quality but truly affordable international
training to Filipinos and other nationalities, GSTA has successfully leaped towards becoming a
source of global talents. -Jun Sajonas
EDITORIAL BOARD
Ms. Williamson awards the Certificate of Acknowledgment of GSTA to Mr. Hackman,
Star Cruises Country Head. Flanking them (L-R) are Jun Sajonas ,
AVP Rufino Abad and Mr. Neubauer
interviewed the faculty members and the students about their concerns on the delivery of the 2 GSTA-TAFE programs –
the Diploma of Hospitality Management and Certificate II Auspice Courses.
During the visit, Ms. Williamson and the Mr. Bernd Neubauer ( TAFE NSW Business Development Unit Director
) met also with GSTA Management led by AVP Rufino Abad and Star Cruises Country Head Michael Hackman and
discussed GSTA-TAFE educational plans for 2013.
Towards the end of the audit, Ms. Williamson happily debriefed the faculty that she was happy about how GSTA
had been adhering to training standards and assuring quality in every facet of the educational partnership. Before she left
she awarded to Mr. Hackman the Certificate of Acknowledgment recognizing GSTA as TAFE ’ s educational partner in
the Philippines.
Consultants Rufino Abad Michael Hackman
Editor Jun Sajonas
Layout Artist Christian Matro
Contributors Reinhurt Rentoza Avema Silva Narizza Hortillosa Joan Ruales Dyan Fernandez
Susan Tan Sandra De Leon Aileen Bellen Harry Gunawan Jeanne Lai Ingrid Firmanshya