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MBA
BEST
ONLINE PROGRAMS
GRAD BUSINESS
2013
MBA Degree Online
Washington State University
Advance. Lead. Succeed.
In a constantly evolving world.
#1 Ranked Online MBA Programs
U.S. News & World Report 2013

Washington State University - MBA Online
Dean’s Message 1
Director’s Message 2
Accreditations & Honors 3
Washington State University 4
MBA Online Program 6
WSU College of Business 8
Faculty 11
Course Descriptions 19
Concentrations and Electives 21
Benefits of Online Learning 23
Five Levels of Support 25
Enrollment Requirements 26
FAQs 28

Dean’s Message
It has been my pleasure since 2005 to serve as dean of the WSU College of Business, my alma mater. Serving also as a
faculty member since 1990, I have witnessed firsthand the College’s role as a driver of economic development in the
state of Washington, across the nation, and around the world. We have heavily invested in the future of commerce
through our commitment to conducting the highest quality research, offering world-class educational programs, and
providing a forum for the delivery of innovation. Related initiatives emanate from our primary strategic priorities:
• Research: Conducting quality research, publishing in our fields’ premier journals, and preparing doctoral students for academic
careers.
• Global Outlook: Broadly developing an appreciation in our students for the cultural and social dimensions of the global business
environment.
• Professional Perspectives: Developing professional and responsible future business leaders.
• Innovation: Fostering innovative ideas and entrepreneurial thinking in our students and faculty.
Over the past few years, the College of Business has consistently ranked in the top 60 among public national universities and in the top
70 overall by U.S. News and World Report’s America’s Best Colleges; The College of Business was ranked No #1 in Best Online Graduate
Business Programs for 2013 by U.S. News and World Report; our online MBA has been ranked among the country’s best by Princeton Review;
our Online MBA Program was ranked as a “best buy” and 53 out of 139 on GetEducated.com’s list of Best Online MBA programs; our
undergraduate International Business Program has been ranked in the top 20 since 2003 by U.S. News and World Report and was recently
13th among public national universities; our School of Hospitality Business Management has been ranked #1 in career services to its students,
as well as in the top 10 in research productivity, and our Information Systems Department is in the top 10 in research productivity. The WSU
College of Business is a vibrant, internationally-recognized educational environment.
WSU is a pioneer in online distance education and has been engaged in complete degree programs since the early 1990’s. Building on over
50 years of experience delivering graduate management education, the WSU College of Business is particularly well suited to offer the MBA
Program online. I encourage you to explore the content of this brochure to learn more about our unique program and how it can assist you
in achieving your career goals. I am honored to be leading the College of Business. I hope that you will consider joining our online MBA
program and (someday soon) join the ranks of proud WSU Cougar alumni worldwide.
Best,
Eric Spangenberg
Dean, College of Business at Washington State University
Maughmer Freedom Philosophy Endowed Chair
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Director’s Message
The Washington State University College of Business is accredited at the bachelor, master, and doctoral
levels by AACSB-International, the Association to Advance Collegiate Schools of Business. Housed in a
land-grant, research institution, the College conducts scholarly and applied research and offers degree
programs in a variety of business disciplines. Building upon WSU’s land-grant traditions, we are proud
that our quality graduate programs are now available in an innovative online format
for a broader audience.
As we all know, fast-changing market conditions force business professionals to think creatively and
react strategically to gain and sustain competitive advantages. Thus, broadening horizons and enhancing skills is key for you
to make a difference as a global leader. The Washington State University MBA equips you with the knowledge to function in
a variety of areas and cope with diverse and challenging environments. Our program provides the analytical and conceptual
skills to master challenges in globalized, dynamic, and increasingly competitive markets.
Based on our expertise and market demand, we are proud to present concentrations in three major areas: marketing,
finance and international business. In addition to adding concentrations, I am excited to share that MBA students now have
the opportunity to participate in a 10 day faculty-led international program. The program offers students a global business
perspective with visits to businesses, but also incorporates local cuisine and sightseeing tours.
Washington State University’s online master’s degrees are distinctive because of the many important advantages we offer,
such as the versatility needed to meet the demands of busy working students. Also, our impressive network of accomplished
business alumni represents WSU and its students throughout the world. Their involvement provides WSU students with
valuable support and networking throughout their professional lives.
I encourage you to explore this brochure and contact WSU to learn more about the online MBA program. I am confident
that our program will meet your needs and exceed your expectations.
Best Regards,
David E. Sprott, PhD
Associate Dean for Graduate, International and Professional Programs
Boeing / Scott and Linda Carson Chaired Professor of Marketing

Accreditations and Honors
Selecting an institution for your MBA program is an important decision. With an MBA from WSU, you can
be confident your degree will be recognized and respected throughout the world. In addition to WSU’s
more than 50 years of developing quality graduate management education and over 20 years delivering
online distance education, WSU holds several prestigious accreditations and continues to be recognized by
distinguished organizations.
BEST
ONLINE PROGRAMS
GRAD BUSINESS
2013
The Washington State University College of Business is among two percent of business
schools worldwide to achieve accreditation at the bachelor, master, and doctoral levels from
the Association to Advance Collegiate Schools of Business – International (AACSB), the most
respected business program accrediting entity.
WSU is regionally-accredited by the Commission on Colleges
of the Northwest Association of Schools and Colleges.
The College of Business was ranked No #1 in Best Online Graduate Business Programs for
2013 by U.S. News and World Report.
The College of Business is ranked 72nd overall and in the top 60 among public institutions
in U.S. News and World Report’s Best Undergraduate Business Programs Rankings.
The College of Business was named one of The Princeton Review’s
“Best 290 Business Schools.”
The online MBA program was named a “best buy” and 53 out of 139 on
GetEducated.com’s list of Best Online MBA programs.
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Washington State University
Learn From World-Class Faculty.
Washington State University’s dedication to superior education is reflected in its faculty: a distinguished
group of professors who are accomplished experts in their respective fields. Many WSU faculty members
are engaged in compelling research and published in leading academic journals. MBA online students will
have direct access to these academic leaders and gain advanced business knowledge from their accumulated
experience and insight. Online courses are developed and taught by the same faculty who deliver our on-campus
graduate courses.
Research That Changes the World.
At Washington State University, many of the most complex and difficult issues of the modern world are
addressed in its laboratories and classrooms. As a result, the rich flow of ideas and scholarly output have a
significant impact on business, public policy, and the economy – globally.
MBA online students have the privilege to learn from world-class faculty who have fostered cutting-edge
business research conducted within the College.
Cougar Spirit.
Founded in 1890, WSU’s history is filled with stories about remarkable people of wisdom, talent, and
commitment who built and nurtured what has grown into one of the nation’s top public research institutions.
The Cougar spirit unites a diverse student body, loyal alumni, and enthusiastic supporters. They join together
with pride whether it’s through the Cougar Business Network or cheering on WSU during Pac-10 athletics.
Whatever the event, the sentiment is always “Go Cougs!”

Develop Your Managerial Skills
“WSU’s online MBA program has
been a great experience. With
the variety of rich content, top
notch professors, and interactive
discussions, it’s been a very
rewarding experience.”
Current MBA Online Student

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Master in Business Administration Online
What Motivates You to Succeed?
Perhaps the reason is to make a difference in the world or to grow as an individual. Many MBA students
desire career advancement and the increased salary that goes along with it. Others want to prove they can
do it – be better, make the cut, reach their highest potential. There are those who are visionaries and idealists
while some are pragmatists and realists. So while motivations may differ, the drive to succeed and achieve
their personal best is shared by all Washington State University graduates.
A New Generation of Strategic Thinkers Who Reinvent How Business is Conducted.
Washington State University produces graduates who appreciate and learn to negotiate complex business
challenges. WSU MBA graduates are the change agents that the world needs equipped with the tools to lead
beyond intellectual and geographic boundaries.
Commercial Impact Driven by Innovation and Entrepreneurship.
Washington State University MBA students are exposed to broad-ranging coursework that helps to hone
entrepreneurial instincts and skills that can lead to significant commercial impact. Based on market demand,
WSU offers three online MBA concentrations that allow students to gain in-depth knowledge in the areas of
marketing, finance, or international business.
The MBA online program is designed for students to learn how to successfully drive the execution and
delivery of business initiatives as well as refine and improve upon existing opportunities. The nationallyranked
entrepreneurship program within the College of Business further exemplifies this driving educational
principle and provides professionals with world-class expertise.
A Business Plan to Accelerate Your Career.
Within the MBA online program you will integrate course content with your newly developed skills to create
a world-class business plan. Your final project will allow you to apply the principles and best practices you
have learned to present a comprehensive, strategic business plan.

Speed to Market.
All business leaders understand that speed to market is a key component of success. With the ability to
complete the WSU MBA degree online in as few as 22 months, you can put this principle into practice by
applying it to your own career. The advanced online format provides for maximum learning with abundant
flexibility to accommodate demanding lifestyles.
Immediate Return on Investment to You and Your Organization.
Your newly-acquired knowledge, skills, and contacts will immediately benefit your current organization while
advancing your career goals. WSU online MBA students gain advanced knowledge of theoretical and applied
skills in analysis and critical evaluation. Faculty instill independent thinking while encouraging students’
ability to solve complex problems that relate conceptual material to real-life work challenges.
Positive Impact on Society.
The WSU College of Business fosters positive societal change by advancing the understanding of the
impact of business on society and the environment, enabling MBA graduates to lead responsibly and make
meaningful contributions to the world’s business communities.
Education with an International Perspective.
The College of Business strives to develop an appreciation in its students for the cultural and social
dimensions of the global business environment. As part of that goal, we offer MBA students the opportunity
to join an optional 10-day, faculty-led international trip.
The once-in-a-lifetime opportunity allows students to gain invaluable business experience while being
immersed in the culture of the host country. Past trips have included visiting businesses in China,
Switzerland, and France.
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WSU College of Business
A Half Century of Graduate Management Education and Two Decades of Online Learning.
The College of Business at Washington State University has more than 50 years of experience delivering high
quality graduate management education. Always on the cutting-edge, WSU has been advancing business
leaders for nearly 20 years through its online degree programs.
In fact, WSU’s commitment to technological innovation and online learning was recognized by the
National University Telecommunications Network, which presented the University with its 2009 Institution
Achievement Award. Chosen for its dedication to online learning as well as long-term involvement in a
variety of technologies, Washington State University remains diligent about growing its leadership position in
online education.
Dedicated to Developing Highly Successful Graduates Around the World.
Spanning four campuses throughout Washington State, with global centers of learning in China and
Switzerland, the College of Business at Washington State University has extensive networks of businesses
and alumni in virtually every corner of the world. Online MBA students immediately become a part of this
invaluable network.
The WSU College of Business is dedicated to developing highly successful graduates who can deliver
innovative ideas and understand the impact of business on society and the environment.

A Degree of Mastery.
MBA students who earn their degree online receive the exact same Washington State University MBA
diploma as any of WSU’s on-campus students. Upon completing the program, your diploma will read
Master in Business Administration, so you can be confident your degree will be recognized and respected
throughout the world. There is simply no other MBA online program that exceeds Washington State
University’s combination of experience and expertise in online learning.
Washington State University Online Advantage.
At Washington State University, you’ll discover a learning community dedicated to the success of its students
and to serving the needs of our global society. Here, renowned professors inspire students to achieve their
highest goals. Groundbreaking research, graduate studies, and outreach drive innovation, invention, and
technology transfer throughout the world.
The result? An institution that changes lives and contributes to the economic and civic vitality of the state,
nation, and world.
To assist you further, WSU simplifies the business of attending online classes by offering a cadre of services
such as academic advising, technical support, financial aid counseling, registration assistance, library access,
and more. All are just a phone call or email away. Designed with working professionals in mind, the online
MBA program provides the freedom and flexibility needed to complete your degree from anywhere you have
internet access, 24/7/365. For those who want to become further involved, WSU has an active online student
government which arranges seminars, social gatherings, graduation parties, campus tours, and sporting
event outings. There are also abundant opportunities with our robust online networking communities of
current students and alumni on both LinkedIn and Facebook.
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Deepen Your Business Knowledge
“I used to create operational
budgets all the time, but today I
understand what needs to be done to
make it complete. I also learned how
to do a statistical analysis on patient
wait times, operating room times,
and even an analysis of performance
evaluations. I now have tools and
software that I understand.”
Jolanda Barnett, Assistant Administrator,
Cascade Valley Hospital and Clinics,
Online MBA Graduate 2012

Faculty
Sung K. Ahn, Ph.D.
Sung K. Ahn is a professor in the Department of Finance and Management Science
at Washington State University. He earned his Ph.D. in statistics from the University of
Wisconsin-Madison and is an elected fellow of the American Statistical Association.
Dr. Ahn’s primary research and teaching interests include modeling and forecasting
of time series data, especially in business and economics. He has numerous research papers published in
Journal of the American Statistical Association, Biometrika, Journal of Time Series Analysis, Journal of Econometrics,
and Oxford Bulletin of Economics and Statistics, among others. Dr. Ahn served as a Fulbright Senior Specialist
between 2002 and 2006.
Genevieve Briand, Ph.D.
Genevieve Briand earned her Ph.D. in agricultural and resource economics from
Washington State University. She is currently an instructor in the School of Economic
Sciences.
Dr. Briand’s areas of interest include economics education, econometrics, microeconomic
theory, natural resource economics, and public finance and policy. She is a member of the American
Economic Association and the Western Economics Association International.
Kenneth D. Butterfield, Ph.D.
Dr. Butterfield is an associate professor of management at Washington State University.
He received his Ph.D. in organizational behavior from Pennsylvania State University. Dr.
Butterfield has taught courses on managerial leadership and general management at the
undergraduate, MBA, and Ph.D. levels. His current research focuses on the management
of ethics, moral awareness, and restorative justice in the workplace. Dr. Butterfield has
received various research grants, including one for work on the clean-up process at the nation’s nuclear
weapons complex. He has presented his work at a variety of national and international conferences as well as
served on the editorial review boards of Academy of Management Learning and Education and Business Ethics
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Quarterly. Dr. Butterfield’s research has been published in several management, business ethics, and higher
education journals. His research has also been featured in numerous media outlets, including The Wall Street
Journal, The Economist, The New York Times, and The Washington Post.
Joseph B. Harris, B.S., MBA
Mr. Harris is a clinical professor of entrepreneurship in the Department of Management,
Information Systems, and Entrepreneurship. He assists the state’s small businesses with
high-tech product development and commercialization. He also provides direct oneto-one
counseling to small business owners for management and technical issues such
as strategy development, cash flow analysis, market plan development, business plan
development, policies and procedures, purchase or sale of business, and access to capital.
Mr. Harris also serves as an adjunct professor in the WSU Center for Entrepreneurial Studies. He has taught
classes in entrepreneurial marketing, management, and finance. He has also taught Mgt. 496, which leads
students through the process of writing a business plan for their own business, and Mgt. 492 which teaches
students to act as a consultant to local businesses. Mr. Harris worked for several years as a counselor for the
Washington Small Business Development Center. During this time, he worked with over 800 small businesses
in the state, consulting on such issues as business plan development, business startup, marketing, finance,
management, and strategy.
Mr. Harris operated his own business for eight years. His scientific instrument manufacturing company had
sales of over $1 million with 14 employees. He has personally been involved in the writing and administering
of three successful SBIR Phase I awards and one Phase II award granted to companies he has owned. Mr.
Harris holds B.S. and MBA degrees from Washington State University.
Robert F. Jenefsky, Ph.D.

Trained as a physicist, Dr. Jenefsky pursued his doctoral research at CERN (European
Organization for Nuclear Research) in Geneva, Switzerland and received his Ph.D. from
the Swiss Federal Institute of Technology in Lausanne. He is also a graduate of the
International Advanced Management Program at INSEAD (Fontainebleau, France).
Dr. Jenefsky held senior management positions in the control systems and information
technology industries for 20 years, after which he joined Ecole hôtelière de Lausanne as professor of marketing
and management as well as an internal and external consultant, until his retirement in 2008. He is currently
teaching the WSU online MBA strategy course and has previously taught in WSU’s Swiss Study Abroad program.
He also teaches the online MBA courses at Middlesex University (London, UK) and is serving as the president of
two non-profit organizations.
Dr. Jenefsky has authored case studies, conference papers, and journal articles in the area of control systems,
marketing strategies, consulting, international hospitality strategies and service excellence, as well as
being an invited speaker at numerous international topical conferences. In 2004, he received an award for
outstanding service from the Management Consulting Division of the Academy of Management.
Jean L. Johnson, Ph.D.
Dr. Johnson is associate professor of marketing at Washington State University. She
received her Ph.D. in marketing with an emphasis in distribution from the University
of Nebraska in 1988. Her major research emphasis is on domestic and across-culture
interfirm relationships in marketing. Along with distribution relationships between
Japanese and U.S. firms, Dr. Johnson’s research focuses on the management of equity and
non-equity based strategic alliances between Japanese firms and firms from other cultures.
Dr. Johnson also studies learning in domestic and cross-cultural marketing interfirm relationships. Dr. Johnson’s
research has appeared in the Journal of Marketing, Journal of International Business Studies, Journal of Business
Research, International Marketing Review, Journal of International Marketing, International Journal of Research in
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Marketing, Journal of Business-to-Business Marketing, and Journal of Marketing Channels, among others. She has
also presented her work at a variety of domestic and international conferences, and is active in the American
Marketing Association. Professor Johnson serves on the Editorial Board of the Journal of Marketing and the Journal
of World Business in addition to reviewing for other leading journals.
Dr. Johnson teaches international marketing, strategic marketing, distribution channels management, and
business-to-business marketing. Before beginning her academic career, Dr. Johnson spent a number of years as a
market researcher/analyst in the advertising industry. She has lived and taught in several different countries (e.g.,
France and Japan) as well as working on research projects in those countries.
K.D. Joshi, Ph.D.
K.D. Joshi is a professor in the Department of Management, Information Systems,
and Entrepreneurship. She received her Master of Science in engineering from the
University of Michigan and received her Ph.D. in business administration (decision
science and information systems) from the University of Kentucky. Dr. Joshi’s research
interests focus on knowledge management, innovation, and information technology
(IT) workforce issues.
Her research on knowledge management is cited over 1,000 times, and she has received multiple research
grants from the National Science Foundation (NSF) to conduct her research. Her research examines several
issues including how IT capabilities enable firm and innovation; understanding knowledge sharing and
transfer within groups and firms, and recruitment, retention and advancement of IT workforce. Dr. Joshi has
taught the Ph.D. Seminar as well as MBA and undergraduate courses on topics including IT strategy, business
intelligence, web application, development and object-oriented programming. She has won multiple
teaching innovation grants and is currently writing a book on business intelligence. Her engineering and
business education backgrounds allow her to design and deliver technology-related courses which have a
unique blend of both technical and managerial focus.

Hyun Jeong Jenny Kim, Ph.D.
Dr. Jenny Kim earned her Ph.D. in hotel, restaurant, and institution management
from Kansas State University and is currently an associate professor in the School of
Hospitality Business Management. Her expertise is in hospitality business managementlodging,
as well as service marketing and management. She is a member of the Council
on Hotel, Restaurant, and Institutional Education (CHRIE), as well as the Travel and
Tourism Research Association (TTRA).
Dr. Kim’s primary research is focused on service management and marketing and the influence of employee
service orientation on service quality, validity studies of service quality measures, service employees’
emotional labor and job burnout/job engagement, and brand management in the hospitality industry.
She also focuses on tourism and the resident attitude of mega-events and long-term impact of tourism
development on national economic growth.
Gene Lai, Ph.D.
Dr. Gene Lai earned his Ph.D. in risk management and insurance and finance from the
University of Texas at Austin. He is currently department chair for the Department
of Finance and Management Science as well as a Safeco Distinguished Professor of
Insurance. Dr. Lai’s finance expertise in is the areas of market efficiency and corporate
finance. He also has expertise in risk management and insurance.
Dr. Lai is a member of the American Risk and Insurance Association, Asia Pacifica Risk and Insurance
Association, Financial Management Association, Risk Theory Society, and Western Risk and Insurance
Association. His primary research focuses on alternative risk financing, efficiency issues, underwriting cycles,
stock repurchase, dividend policy, and corporate governance.
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Babu (Lourduraj) John Mariadoss, Ph.D.
Dr. Babu (Lourduraj) John Mariadoss earned his Ph.D. in marketing from the University
of Houston and is currently an assistant professor in the Department of Marketing. His
marketing expertise is in the areas of interfirm relationships, sales management, and
strategic marketing. He is a member of the Academy of Marketing Science, American
Marketing Association, Industrial Management and Purchasing Group, Product
Development Management Association and the Institute for Supply Management.
Dr. Mariadoss’ primary research is focused on business–to-business markets, and brand extensions. He is
currently a Marketing Club advisor, and an editorial review board member for the Journal of Personal Selling &
Sales Management, Industrial Marketing Management, and the Journal of Hospitality Marketing & Management.
Darrel D. Muehling, Ph.D.
Dr. Muehling is professor and chair of the Department of Marketing at WSU where he
has been a faculty member since 1985. He received his Ph.D. in business administration
(emphasis in marketing) from the University of Nebraska-Lincoln in 1985. His
undergraduate and graduate teaching responsibilities at WSU have been in the areas
of promotion management and principles of marketing. He has received numerous
teaching awards since joining the faculty at WSU.
Dr. Muehling’s primary research interests have focused on various dimensions of advertising/communications
theory and practice, including nostalgia, comparative advertising, negative “attack” advertising, fineprint,
and involvement. His research has appeared in numerous journals such as the Journal of Advertising,
Journal of Advertising Research, Journal of Current Issues & Research in Advertising, International Journal of
Advertising, Psychology and Marketing, Journal of Public Policy and Marketing, Journal of Business Research,
as well as in the proceedings of national conferences for the American Academy of Advertising, American
Marketing Association and the Association for Consumer Research. He has served as a reviewer for a number
of academic journals and promotion management textbooks and has held several leadership positions,
including President for the American Academy of Advertising.

Donna L. Paul, Ph.D.
Dr. Paul is an associate professor of finance at Washington State University. She received a
bachelor’s degree in management studies from the University of the West Indies, an MBA
from Stanford University, and a Ph.D. from the University of Oregon. Dr. Paul teaches
corporate finance courses at the undergraduate, MBA, and Ph.D. levels, and conducts
research on corporate restructuring, capital structure, dividend policy, and corporate
governance. Her research has been published in academic journals such as the Journal of Financial and Quantitative
Analysis, Journal of International Business Studies, and Financial Management. Prior to joining the faculty at WSU,
she was an assistant professor at Babson College from 2001-2004, and a financial analyst at the Petroleum
Company of Trinidad and Tobago from 1987-1995.
Carolina in 1997.
David E. Sprott, Ph.D.
Dr. Sprott is associate dean for graduate, international and professional programs in the WSU
College of Business and the Boeing / Scott and Linda Carson chaired professor of marketing at
Washington State University, Pullman. He received his bachelor’s of business administration from
Kent State University in 1990 and his MBA from Kent in 1992. He earned a Ph.D. in marketing,
with an emphasis on psychology and consumer decision-making, from the University of South
Professor Sprott’s research interests include various issues related to consumer decision-making, social influence,
information provision, and marketing public policy. His research has been published in the field’s top journals
including Journal of Applied Psychology, Journal of Consumer Research, Journal of Marketing, Journal of Marketing
Research, Journal of Consumer Psychology, Journal of Retailing, Marketing Letters, Journal of Public Policy & Marketing,
Psychology & Marketing, and Journal of Consumer Affairs. In addition, his research has been presented at a variety of
national marketing, psychology, and public policy conferences. He has taught various courses in brand management,
consumer behavior, public policy, and research methods at the undergraduate, master, and Ph.D. levels.
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Bernard Wong-On-Wing, Ph.D.
Dr. Bernard Wong-On-Wing earned his Ph.D. in accounting from Arizona State
University. He is currently a professor in the Department of Accounting and holds the
Ted Saltin Disntinguished Professorship of Accounting. Dr. Wong-On-Wing’s accounting
expertise is in the areas of judgment and decision-making processes and managerial/
cost accounting. He is a member of the American Accounting Association.
Dr. Wong-On-Wing’s primary research focuses on behavioral accounting, as well as judgment and decision
making. He is a director of the faculty-led Business in China Program and an editorial board member of
Advances in Accounting.
Jeanne H. Yamamura, CPA, MIM, Ph.D.
Dr. Yamamura brings more than 30 years of experience in the industry and academia to
WSU. She is licensed as a CPA in California and Nevada. She began as an auditor with
Peat, Marwick, Mitchell & Co. (now KPMG) in San Francisco, California, and moved
on to work as an audit manager for Touche Ross & Co. in the Commonwealth of the
Northern Marianas. She provided internal audit services for county government and
for an international financial services company. She has also worked in a variety of positions ranging from
assistant controller to vice president of finance in the savings and loan industry.
Following the completion of her doctoral studies at WSU, Dr. Yamamura taught accounting information
systems and auditing at the University of Nevada Reno (UNR). In 2005, she served as chairman of the
Nevada Society of CPAs, the first academic to hold the position in the organization’s 58-year history. In
recent years, she has been providing training to island governments throughout Micronesia and the Virgin
Islands, teaching students in a sustainable MBA program, and developing content for online MBA programs.
She has written articles appearing in the Journal of Accountancy, the CPA Journal, and the Internal Auditor, as
well as numerous academic journals. Her research focuses on the management of professionals and includes
examination of factors impacting ethical judgments as well as the impact of cultural differences.

Course Descriptions
Strategic Leadership
Management And Operations (MgtOp) - 590 Strategy Formulation and Organizational Design
Relationship between the formulation of strategy and the selection of effective organizational structures
and systems.
Management And Operations (MgtOp) - 591 Statistical Analysis for Business Decisions
Analytical skills for decision-making; data collection and analysis, sampling, inferential, regression
methodologies, experimental design, time series, and forecasting analysis.
Management And Operations (MgtOp) - 593 Managerial Leadership and Productivity
Organizational behavior and human motivation in the workplace; organization and leadership theories,
studies, projects and models leading to improved productivity.
Management of Innovation
Entrepreneurship (ENTRP) - 600 Special Projects or Independent Study
MBA capstone course. Business planning and objective career coaching.
Management Information (MIS) - 580 Information Systems Management
Data processing organization; operations, application development, computer selection, management of
computer personnel and systems.
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Functional Business Tools
Accounting (Acctg) - 533 Administrative Control
Managerial evaluation of budgeting, cost accounting, and financial analysis techniques; their utilization in
control of operations.
Finance (Fin) - 526 Problems in Financial Management
Financial theory and its application to problems in capital markets, capital budgeting, capital structure,
corporate governance, and society.
Hospitality Business Management (HBM) - 581 Services Management
Design and management of service systems in hospitality operations; control of customer interaction,
personnel activities, and inventory.
Marketing (Mktg) - 506 Marketing Management and Administrative Policy
Marketing management and administrative policies as they relate to concepts, strategies,
and decision-making.
Final Presentation
Business Administration (BA) - 702 Master’s Special Problems, Directed Study, and/or Examination
Delivery of final graduation requirement - the complete business plan.

Concentrations and Electives
Washington State University’s online MBA program now offers three leading-edge concentrations that allow
students to immerse themselves within marketing, finance, or international business. Each concentration
consists of three elective courses that deliver nine total credit hours of focused instruction.
Marketing
The MBA Marketing concentration provides students with an in-depth look into the realm of marketing.
Example electives within the marketing concentration include:
International Marketing
Explore opportunities, characteristics, and trends in foreign markets. Study alternative
methods, strategies, organizational planning, and control. Learn about problems of adapting
American marketing concepts and methods.
Consumer Behavior
This course investigates social processes affecting consumer decision-making and behavior.
Models of consumer behavior are covered, as are the psychological phenomena of learning,
motivation, and attitude development. The sociological influences of social class, reference
groups, and culture are also covered.
Advertising
Advertising history, as well as theory and practice by advertising agencies and organizations.
International Business
Through the international business concentration, students are immersed into the ethical, global, and
societal implications of doing business in foreign markets. Example electives for the international business
electives include:
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International Marketing
Explore opportunities, characteristics, and trends in foreign markets. Study alternative
methods, strategies, organizational planning, and control. Learn about problems of adapting
American marketing concepts and methods.
International Finance
Delve into the principles of international finance, including financial management of
multinational corporations and international investments.
International Business Management
Advertising history, as well as theory and practice by advertising agencies and organizations.
Finance
The concentration in finance allows students to delve into key principles of finance from a decisionmaking
approach, electives may include:
International Finance
Delve into the principles of international finance, including financial management of
multinational corporations and international investments.
Investment Analysis
A course with a decision-making approach to the problems of asset management for personal
and business portfolios.
Interest Rates and Financial Markets
Gain knowledge in real and nominal interest rates, bond pricing, term and risk structure of
interest rates, investment and commercial banking, as well as financial futures.

Benefits of Online Learning
Flexibility.
You’re already a busy professional with many competing demands on your time. That’s why, with our online
program, you can log in to your classes on the days and at times that work best for you – 24/7. Most online
students see this as a great advantage over commuting to a campus and spending time in a traditional
classroom. For many, breaking up the classroom time by logging on at more personally convenient times
throughout the week seems to be less of a strain on their personal and professional lives and often makes for
a more enjoyable learning experience.
Connection and Interaction.
WSU prides itself on deep connections it has built with students and alumni. We are humbled by the frequent
feedback we receive from students and faculty about the networks created in the classroom. Since participation
is paramount in an online format, interaction and discussions from everyone in the class opens up broader and
more diverse collaboration to solve complex business scenarios. The online format makes interacting with others
easy and helps lay the foundation for growing your network of fellow distinguished professionals.
Accessibility.
Unlike conventional classrooms, the online learning format allows you to easily and quickly revisit material
presented. For example, you can re-listen to a lecture or review power point slides that were presented. You can
also re-read transcribed lectures, review class discussions, rewind a video and easily access things like test scores,
assignments, online resources, and reference materials; all are advantages of having the material and course
content at your fingertips.
23

Find the Support You Need
“One thing I loved about the program is
that someone was always in contact with
me from the beginning of the program
to the end. To have that support from
the school as well as your professors and
classmates, made it truly enjoyable and
beneficial.”
Keon Garraway, Financial Analyst
New York Housing
Development Corporation
Online MBA Graduate 2012
27

Five Levels of Support
Helping our online students be successful is the goal of Washington State University. We are here to
help you every step of the way with your own dedicated team consisting of:
1. Enrollment Advisor: Guides you through the application process.
2. Student Services Advisor: Your personal advisor, there to assist you throughout the program.
3. Faculty Members: Experienced, highly regarded faculty develop relevant curriculum.
4. Facilitators: Help you with matters involving course content and requirements.
5. Technical Support: Provides consistent, helpful, LIVE support 24 hours a day, seven days a week,
365 days a year.
Technical
Support
Enrollment
Advisor
5Levels
of
Support
Facilitator
Student
Services
Advisor
Faculty
25

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Enrollment Requirements
Enrollment is determined through a comprehensive evaluation process. Requirements are as follows:
• GPA: Min. 3.00 on a 4.00 Scale
• GMAT: The GMAT is required for admission. *
Successful candidates typically submit the GMAT score with 550 or better.
• Completed and Signed Application (online)
• Three Letters of Recommendation
• Statement of Purpose
• Resume
• Official Transcripts
International Students-please submit all of the materials as required above and the following:
• Official Copies of Certificates and/or Diplomas
• TOEFL: 580 (237c) (93 IBTS)
School Code: 4705
or
• Pearson Test of English
Code: 8Z2-GT-38
Score: 62
GMAT SUBSTITUTION POLICY: *
The GMAT is required for admission to all WSU MBA programs. In combination with academic and professional experience, the
GMAT is a good predictor of a candidate’s success in an MBA program. Under certain circumstances, applicants may request a waiver
of the GMAT requirement. GMAT waiver requests will only be considered from those applicants who exceed basic MBA admission
requirements (including a 3.0 GPA or above, on a 4.0 scale; strong recommendation letters, and a completed application) and either
have (1) previously completed a graduate or professional degree, or (2) can demonstrate at least seven years of managerial experience
in position(s) requiring supervisory decision-making and leadership. Applicants must submit a written request asking that the above
items evidenced in their application file to be considered for a GMAT substitution.

Enrollment Requirements
For Business Undergraduates
Students with an undergraduate degree in business from an AACSB or EQUIS accredited or approved institution will be
eligible to complete the program in as little as 22 months. Students will be required to have a final minimum GPA of
3.0 on a 4.0 scale. Please speak with an enrollment advisor for assistance in determining whether you have successfully
fulfilled these requirements.
For Non-Business Undergraduates
Students who do not have an undergraduate degree in business will be required to complete a set of foundation
courses from an AACSB or EQUIS accredited or approved business program and have earned a minimum GPA of 3.0
on a 4.0 scale with no more than two grades below 3.0. * Students can now take these foundation courses as
part of the revised MBA curriculum and will be able to complete the MBA program in as little as 29 months.
The foundation courses will be five weeks in length and are listed below.
Tuition and Fees
Tuition per credit hour: $750 (39 credits for the program)
$658 (active military rate)
MBA Online Foundation Courses
BA 502 - Foundations in Operations Management
BA 503 - Foundations of Business Law
Acctg 550 - Introduction to Financial and Managerial Accounting
BA 501 - Foundations in Marketing
Econs 555 - Managerial Economics
BA 504 - Foundations in Finance
Total Tuition: $29,250 - $39,750
Application Fee: $75
Cost of books and media are not included in the course tuition. Specific details will be provided prior to
registration. Financial assistance is available to those who qualify. For the most up-to-date tuition and fees
information, please contact an enrollment advisor.
* Grades below C will not be accepted
** Students are required to also complete an undergraduate quantitative statistics course before pursing the foundation courses. This course can
be completed through WSU online.
27

28
Frequently Asked Questions
Is the WSU online MBA program right for me?
The WSU MBA online program is designed for students who
are prepared to grow in their career. The program requires
a strong commitment of time and effort and often requires
cooperation from a student’s employer.
If you are ready to make an investment in your career and
your future, request more information about how the WSU
online MBA program can help you reach your goals.
Is company sponsorship available?
You will want to speak with your employer to determine if
they have an education support program. Some employers
require that you complete coursework or the degree
before reimbursing you. If your employer plans to fund
your education by paying Washington State University for
your tuition, please talk with an enrollment advisor.
Am I ever required to visit the WSU campus?
While you are always welcome to visit the campus, you are
not required to come to the campus to fulfill any of your
coursework. Many online students enjoy participating in
graduation ceremonies in Pullman.
How long will it take to complete my MBA online?
The WSU online MBA program can be completed
between 22-29 months. Your personal situation may vary,
depending on completion of all prerequisite requirements.
Is financial aid available to online students?
Many types of loans are available to students in MBA
programs. To apply for federal financial aid, MBA
candidates should complete and submit the Free
Application For Federal Student Aid (FAFSA) form, which is
available at www.fafsa.ed.gov.
Private loans are available from a variety of sources. The
WSU Financial Aid Office and the College of Business
do not specifically endorse these loans or lenders and
encourage prospective students to carefully consider all
loan options.
For more information regarding financial aid as well as
exploring alternative financing options, please contact an
enrollment advisor.
Are WSU’s online graduate business degrees different than
the on-campus MBA programs?
The curriculum, faculty, and course content are the
same across programs. Graduates from our various MBA
programs all receive the same WSU degree. The only
difference is in how the courses are delivered - online
students participate in the program without the need to
visit campus. The delivery in the online program focuses
on building your business skills to prepare you for career
enhancement and growth.

Can I waive some of the core requirements?
No, the core of the MBA is the required curriculum for all
WSU MBA degrees, and we must offer and require these
for our accreditation.
I took some courses in another MBA program. Can I count
these toward my WSU MBA degree?
You can request that two elective courses be transferred
from another AACSB accredited institution, but the College
of Business will need to review course transcripts and
will make the final determination if the elective(s) can be
counted toward your WSU MBA.
Does WSU require the GMAT? Can I take the GRE?
Since the GMAT is specifically designed for graduate
business education, WSU requires the GMAT. If you have a
current GRE score, we can evaluate the score for possible
replacement of the GMAT. The code for sending your
GMAT to Washington State University is 09D-TL-25.
How long is the GMAT score valid?
Five years.
Will my diploma state that this is an “online” degree?
No, you will receive a diploma for the Master in Business
Administration degree; the same degree received by
students in our on-campus programs.
What is the TOEFL requirement?
580 paper-based score, 237 computer-based score,
or 92-93 Internet-based test score (IBTS). WSU also accepts
the Pearson Test of English for graduate students.
• The Pearson Code is: 8Z2-GT-38
Score Requirement: 62
Do you accept IALC or IELTS in lieu of the TOEFL?
Yes, you must pass level 6 at IALC or 7.5 of IELTS.
I have heard that getting a master’s degree from the same
institution as my bachelor’s is undesirable. Is that true?
MBA programs are much different from specialized
master’s degrees in that they are comprised of courses
from a number of discipline areas in business. It is not
likely that you will experience a lack of diversity of thought
if you choose to earn your MBA from WSU if you were a
WSU undergraduate.
How do I start the application process?
An enrollment advisor will be happy to walk you through
the process and clarify any questions you may have.
29

MBA Degree Online
Washington State University
Todd Hall
Pullman, WA 99164-4710
Propel Your Career
to the Next Level
Toll-free: 1-877-960-2029 ext. 3608
Fax: 1-866-401-2916
Email: info@wsumba.com
Website: omba.wsu.edu