Annual Review 2011 - The Nuance Group
Annual Review 2011 - The Nuance Group
Annual Review 2011 - The Nuance Group
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<strong>The</strong> <strong>Nuance</strong> <strong>Group</strong><br />
<strong>Annual</strong> <strong>Review</strong> <strong>2011</strong><br />
Refreshing and expanding<br />
our presence<br />
30+<br />
15<br />
Creating unique experiences<br />
We developed a programme of ‘bespoke’<br />
and unique customer experiences in our stores<br />
throughout the year. <strong>The</strong>se events encompassed<br />
all product categories, ranging from interactive<br />
showcases in Hong Kong with leading skincare<br />
brands to the ‘festive market’ in our Zurich duty free<br />
store, as well as spearheading numerous product<br />
exclusives and ‘firsts’, such as the Indian market<br />
launch for Johnnie Walker Platinum and Smirnoff<br />
Gold in our Bangalore shop. <strong>The</strong>se are just a few<br />
of the exclusive initiatives that we brought to our<br />
customers across the globe in <strong>2011</strong>, with many<br />
more planned for 2012.<br />
We operate in a fast-changing environment and<br />
work hard to create and maintain a relevant, lively and<br />
growing presence in all our global markets. Every year<br />
we open many new stores and undertake extensive<br />
refurbishment work, and <strong>2011</strong> was no different. During<br />
the year we opened or refurbished over 30 stores<br />
across our portfolio, creating modern, exciting and<br />
innovative retail environments to ensure we provide<br />
the perfect platform for the multitude of top brands<br />
in our stores.<br />
Financial statements <strong>Review</strong> of <strong>2011</strong> Overview Overview