Heathrow's preparations for the London 2012 ... - Heathrow Airport

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6 Introduction to the Games at Heathrow The challenge – Busiest day in Heathrow’s history will be 13 August 2012 The Games is one of our biggest operational challenges. Giving the world’s greatest athletes and all of our passengers a great welcome and send off will require every organisation at Heathrow to make some changes to the way they normally operate.
Heathrow has two key challenges, volume and complexity: • For the Olympic Games the combination of holiday makers during the summer period plus Games athletes, officials and spectators will mean greater overall numbers of direct arriving and departing passengers and volumes of baggage • For the Paralympic Games there will be higher than normal numbers of passengers with restricted mobility (PRMs), many of whom will be wheelchair users. For both the Olympic and Paralympic Games: • Games Arrivals will take place over a period of approximately two weeks with two peak days • Games Departures will take place over a period of just three days, one of which will be the busiest day in Heathrow’s history. Peak times Heathrow has designated 27 June to 1 October 2012 as the critical period for the airport to focus on the Games. This includes time either side of the Olympic Games Opening Ceremony on 27 July 2012 and the Paralympic Games Closing Ceremony on 9 September 2012. There will be critical peak times for arrivals and departures when passenger and baggage volumes will be the most challenging Heathrow has ever faced. These include: • 16 July Peak day for arrival of Olympic athletes • 26 July The day before the Olympic Opening Ceremony and peak day for arrival of sponsors / media • 13 August The day after the Olympic Closing Ceremony and busiest day in Heathrow’s history • 22 August Peak day for arrival of Paralympic athletes • 28 August The day before the Paralympic Opening Ceremony and peak day for arrival of sponsors / media • 10 September The day after the Paralympic Closing Ceremony. 7
Page 1: 1 Heathrow’s preparations for the
Page 5: Foreword Normand Boivin, Chief Oper
Page 9 and 10: Planning and delivering the Games i
Page 11 and 12: 4. We will be drilling and testing
Page 13 and 14: Passengers will include athletes an
Page 16 and 17: 16 Key areas Our plans: key areas o
Page 18 and 19: 18 The terminal validation process
Page 20 and 21: 20 Below summarises the impact of h
Page 22 and 23: 22 Key Area 5 - Baggage ‘Heathrow
Page 24 and 25: 24 Key Area 6 - Surface Access: Tra
Page 26 and 27: 26 Games Legacy
Page 28: 1 Contact us: www.heathrowairport.c

Heathrow's preparations for the London 2012 ... - Heathrow Airport

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