A theoretical framework and classification of capability areas

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Page 1 and 2: FACULTEIT ECONOMIE EN BEDRIJFSKUNDE
Page 3 and 4: BPMMs are frequently criticised for
Page 5 and 6: confusion, the other authors were e
Page 7 and 8: management. The first three main ca
Page 9 and 10: • Business process improvement im
Page 11 and 12: usiness process is classified withi
Page 13 and 14: 4.2 Empirical validation of capabil
Page 15 and 16: to be less obvious than establishin
Page 17 and 18: Table 3. The classification results
Page 19: The main capability areas are based
Page 23 and 24: [56] A.-W. Scheer, E. Brabänder, T
Page 25 and 26: Appendix B. The mapping of BPMMs to
Page 27: Appendix C. The degree of capabilit

A theoretical framework and classification of capability areas

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