Update - NetJets

UPDATE 

The newsletter for NetJets 

autumn2011 ® Owners and Marquis Jet ® Card Owners

6 

HIGHLIGHTS 

cAterINg to your Needs 

8 trouble IN pArAdIse 

10 

NetJets poker eveNt 2011 

AUTUMN 2011 

FEATURE STORIES 

3. Profile on NetJets pilot Buz Perry 

8. Interview with NetJets Owner 

Sal Ciminello 

20. NetJets supports OSU Center for 

Aviation Studies 

OPS + ADVISORIES 

4. Aircraft refurbishment and Wi-Fi update 

6. New onboard snacks and catering 

14. Fall travel restrictions 

16. Voluntary noise restrictions at 

KHPN and KTEB 

17. NetJets FBO in West Palm Beach and 

NetJets operations at Reagan National 

OWNER EXCLUSIVES 

10. Photos from the 2011 NetJets 

Poker Invitational 

12. Aspen ArtCRUSH 

13. Special offers from TaylorMade and 

Wynn Las Vegas and Encore 

NEW + NOTEWORTHY 

18. All Owners can now fly ferry free 

to Europe 

THE LAST WORD 

19. A message from Adam Johnson 

18 

Ferry wAIver 

eNhANcemeNt

A cAreer IN lockstep 

wIth NetJets 

As NetJets celebrates our 25th anniversary, 

so does pilot Robert “Buz” Perry who has been 

with the company every step of the way. One 

of NetJets’ earliest employees, his exceptional 

career stands as an emblematic timeline, 

illustrating not only the heritage of the company, 

but of private aviation in general. 

Buckeye at heart 

As a proud Columbus, Ohio, native and avid pilot, it was only fitting that Perry 

ended up at an aviation company close to home. And while his 25-year tenure at 

NetJets has afforded him the enviable opportunity to fly all over the globe, 

transporting VIPs from rock stars to royalty, he is proud of his Central Ohio roots. 

Perry completed Private Pilot ground school at a suburban Columbus high 

school, got his pilot license in 1972 down the road at The Ohio State University, 

and learned airplane mechanics across town at Columbus State. He built flight 

time over the next decade as a local traffic report pilot and then as a co-pilot 

for a regional commercial airline, before flying for the Department of Natural 

Resources. He also logged time with a small charter operator before being offered 

a co-pilot job at what was then called Executive Jet Aviation (NetJets’ 

predecessor) in 1986. That day is memorable for Perry in more ways than one. 

“The day that I learned I had been hired to work for Executive Jet was a very 

special day in my life,” he confesses. “Not only was I going to be part of a 

fabulous company that everyone in aviation was talking about, but also I asked a 

very special young woman to marry me.” 

#1 

As an early player in the budding company (he’s now number one on the pilot 

seniority list), Perry has served a key role in developing NetJets programs and 

fleet, flying everything from Citations to Hawkers to Falcons. He eventually 

worked his way up to Senior Captain aboard the commercial-airframe Boeing 

Business Jet, the erstwhile NetJets flagship, for 10 years. Today, he flies the 

Citation Sovereign. But despite the shifting demands of piloting so many types 

of aircraft, the biggest changes he faced during his career were changes 

endemic to the very heart of NetJets. 

25-year veteran NetJets pilot Robert “Buz” Perry 

“During the last 25 years of operation is when the concept of ‘fractional 

ownership’ was born,” Perry says. “This exciting and innovative introduction into 

the arena of private jet ownership opened a new business opportunity and 

provided jet access to an entirely new kind of client. The need and desire was 

always there, but management’s vision to answer those needs provided a new 

legacy for the company.” 

So, in a company that has both witnessed and fostered so much change in the 

past quarter century, what hasn’t changed? “The one thing that NetJets will 

not compromise on is the training of its flight crews,” he tells us. “Safety for 

the crews and clients is and always has been the number one concern–that 

will never change. This safety focus also enhances the feeling of the ‘NetJets 

family’ concept: our memos refer to everyone as the ‘NetJets family.’ That 

stance is clearly felt throughout every level of our business.” 

“An honor” to work for NetJets 

While Perry remains a humble, hard-working pilot, his duties have allowed him to 

visit far-off lands. He’s volunteered for numerous special assignments, spending 

a month in China, six weeks in Saudi Arabia and working with NBC’s Today 

Show in 2009 for the popular “Where in the World is Matt Lauer” segments. 

But Perry’s globetrotting career hasn’t given him a big head: “I consider it an 

honor and I have always been very proud to say ‘I work for NetJets.’ To think 

that I may have contributed to the heritage of this prestigious global aviation 

company is sometimes overwhelming for me. I just love being a pilot.” 

25 YEARS OF OF EXCELLENCE 

Autumn 2011 | UPDATE | 3


refreshing and refurbishing 

NetJets is in the process of updating the interior design on all aircraft 

In May 2011, NetJets Maintenance launched an initiative 

to modernize the cabin décor with new colors and fabrics 

across the entire fleet. While many of the updates are subtle, 

they will provide you and your guests with a more modern, 

luxurious cabin atmosphere. In addition, they will enhance 

durability so that your jet stays cleaner and has a fresh look 

every time you board. 

Rest assured that the interior updates are being done during 

scheduled maintenance down times, so NetJets will continue 

to meet your flying needs in the same way we always do. 

The entire fleet refurbishment project is scheduled to be 

completed in 2013. 

citation Xls/excel 

The “Espresso Collection” features dark brown hues in the carpet yarns, with 

plaid accents throughout the cabin. 

4 | UPDATE | Autumn 2011 

carpeting 

The new carpeting is made from 100% New Zealand wool in combinations of 

loop pile effects with cut pile accents in coordinating colors, and represents 

the biggest visual change within each jet fleet. 

cabin seating 

The leather is being replaced with new seat base colors to modernize the interiors 

with a sleeker look that beautifully correlates to the new carpet coloring. 

Fabrics 

New side wall paneling and headliners coordinate with the carpet and leather 

selections, both in color and pattern. We’re creating color intensity in the cabin 

by installing slightly darker fabrics in the lower side panel area of the aircraft, 

and contrasting it with a brighter upper part of the cabin. 

ExAMPLES OF NEW CABIN DESIGN COLLECTIONS BY AIRCRAFT TYPE 

dassault Falcon 2000 

The “Tan Pinwheel Collection” includes a light headliner to brighten the 

appearance of the cabin and moderately darker hues in the carpet yarns to 

offset the light seat leather color.

citation X 

The “Multisquares Collection” blends light and dark neutral colors, with a 

classic plaid motif throughout. 

citation sovereign 

The “Heathered Multisquares Collection” incorporates a subtle pinstriped 

pattern on the carpeting and side walls and an update in seat leather color from 

green-gray to a neutral tan. 

Wi-Fi Update 

As announced in the Summer 2010 issue of NetJets Update, we are 

retrofitting 250 midsize and large cabin aircraft with Wi-Fi capability. 

We are pleased to report that over 150* aircraft in the NetJets fleet 

are now equipped with Wi-Fi, and we are on target to complete the 

project by September 2012. 

If you fly on an aircraft with Wi-Fi capability, you should see a “Wi-Fi” 

placard inside the cabin, and the crew will also inform you once you 

have boarded. You will be able to access the Internet on any Wi-Fi 

equipped laptop, notebook computer, or other personal electronic 

device at speeds similar to that of wireless mobile broadband on the 

ground. 

Owners have reported that they “loved having Wi-Fi onboard” and that 

“Wi-Fi was great and made the flight enjoyable.” Another commented, 

“What a wonderful addition to the aircraft.” 

Though you cannot request a Wi-Fi equipped aircraft at this time, 

please note that all future aircraft delivered to NetJets – including 

light cabin – will have Wi-Fi capability. The coverage area currently 

consists of the continental United States, with expansion planned for 

Canada and Mexico. 

*As of August 31, 2011. 

A placard identifies NetJets aircraft equipped with Wi-Fi. 



Enhancing your nEtjEts 

catering 

NetJets is rolling out a new menu for inflight dining starting with the caterers 

serving the major markets most frequently used by NetJets Owners and 

Marquis Jet Card Owners. 

The new menu delivers upgraded quality specifications on existing items – 

including shrimp, crab, smoked salmon, antipasto, chicken, and beef – and 

savory new options – including an elegant artisan cheese tray, a Mezze tray, 

and tea sandwiches. You will notice not just an increase in quality, but also a 

consistent and cohesive presentation regardless of the caterer, portion sizes 

for tray items better aligned with the number of passengers onboard each 

flight, and sleek new packaging. 


SEAFOOD TRAY (medium) 

ARTISAN CHEESE TRAY (medium) 

The rollout began in June 2011 with caterers in South Florida covering airports 

in Palm Beach, Fort Lauderdale, and Miami. In August, the New York and 

Washington, D.C. markets were added. By the end of October, the new menu 

will be in place in San Diego, Los Angeles, Santa Ana, Monterey, and the Bay 

Area as well as Boston, Chicago, Dallas, and Denver. 

NetJets extensively researched new catering service options, and the early 

reviews – as reported to crewmembers and Owner Services by Owners – are 

very positive. We will continue to roll out the new menu to additional caterers 

throughout the country this fall and, by the end of 2012, it will be present in 

more than 50 markets, covering 65% of NetJets catering orders. We will 

continue to tweak the menu as appropriate based on Owner feedback. 

MEZZE TRAY (small)

onboard ExpEriEncE 

onboard amenities 

If you’ve flown on a NetJets aircraft recently, you may have noticed and enjoyed 

the new onboard snack selection and other onboard amenities. After reviewing 

multiple product presentations and offerings – 50 for the snacks alone – and 

feedback from Owners, Pilots, Flight Attendants, In-Flight Management, Owner 

Services, the Catering department, and the Executive Management Team, we 

made the final selections and then worked with our suppliers to have the new 

items delivered to our lockers positioned throughout the country so that our 

crews could stock them onboard NetJets aircraft for your enjoyment. 

snacks 

Joining our most popular snacks – including Pringles, Oreos, NuGo bars, 

Tootsie Rolls, Dots, Wrigley’s gum, and Werther’s hard candy – are a number 

of tasty new items that debuted on NetJets aircraft in June. 

Pretzels – Dean & Deluca 

Hickory smoked almonds – Dean & Deluca 

Cranberry nut mix – Dean & Deluca 

Roasted, salted cashews – Dean & Deluca 

Blueberry pomegranate crunch mix – Mareblu Naturals 

Crunch granola bar – Clif Bar 

Antioxidant granola bar – New England Naturals (large cabin only) 

Chocolate chip cookies – Cheryl’s Cookies 

Swedish fish – Dean & Deluca 

Gourmet jelly beans – Dean & Deluca 

Irony cinnamon mints – Hint Mint 

Irony peppermint mints – Hint Mint 

Cinnamon sugarless gum – Wrigley’s 5 Gum (large cabin only) 

Wine 

We continue to offer a selection of wines for each season. The wines are 

provided by Zachy’s with the experts at Wine Spectator providing us with 

feedback on the potential selections prior to the final selections being made. 

soap/Lotion 

We upgraded the selection of hand lotion and soap on all NetJets aircraft that 

have a sink to Verbena scent products from L’Occitane. The new soaps and 

lotions debuted on NetJets aircraft in July. Note that the Citation Encore+/ 

Encore and the Hawker 400xP do not have sinks; instead of hand lotion and 

soap, moist towelettes are onboard these aircraft types. 

blankets 

New luxurious MicroModal blankets from Glen Saxon are now available on 

large cabin aircraft. The blankets are larger and can be used as a throw or for 

use while sleeping. 

Medicine Shortage Advisory 

Our supplier notified NetJets that Johnson & Johnson temporarily halted 

production of individual packs of Imodium and Benadryl. We are currently 

out of stock in some locations, but both medications should be back 

aboard NetJets aircraft by October 2011. In the meantime, we are 

working with several suppliers to procure alternate products. Note that 

the stop in production also affected the Tylenol and Advil supply over 

the summer, but the standard supply of these items has been restored. 


Owner Profile: 

Trouble in Paradise 

Like so many NetJets Owners, real estate developer Sal Ciminello and his family enjoy the 

occasional vacation getaway to a tropical paradise. However, on a recent trip to the Bahamas 

when something went wrong so far from home, he was never so glad to have the NetJets 

advantages of response, expertise, and unparalleled customer dedication on his side. 

8 | UPDATE | Autumn 2011

NetJets: How long have you and your family used NetJets? 

Sal Ciminello: We’ve been able to access the NetJets fleet through a 

family share arrangement since 2006 and fly in the Gulfstream GIV and Citation 

Sovereign. Our business is commercial real estate, mainly in the New York 

area. We use the shares for business and occasionally for leisure travel, and 

we always enjoy the convenience. 

NJ: One recent trip ran into a snag though? 

SC: Yes. My family and I were enjoying a trip to the Bahamas. Now, my wife 

and I are pretty protective parents – especially of our five-year-old daughter 

– and usually don’t let the kids participate in the “kids clubs” run by so many 

high-end resorts; we prefer to keep them with us. But the club was planning 

a special “Willy Wonka” night for the kids, and they were begging to go, so we 

let them. 

NJ: Sounds innocent enough. What happened? 

SC: Well, my wife and I planned our own private dinner while the kids were 

away. Early in the evening, I got a call from the Kids Club. My daughter “had 

a splinter” and was upset. Could I come down and get her? It sounded like no 

big deal so I made arrangements to leave the meal, but soon got another call 

from the Kids Club asking me to hurry up. I started realizing this wasn’t just 

some little boo-boo. 

NJ: What happened when you got to your daughter? 

SC: Hotel security and an ambulance were on the scene. The “splinter” was 

actually a wooden skewer that pierced through the webbing between my 

daughter’s toes and deep into her foot. Apparently “Willy Wonka” night involved 

making s’mores, and a skewer got lost in the sand and found its way five inches 

into my daughter’s foot. It was a difficult injury to treat, and we were getting 

panicky about what to do. 

NJ: Was there any onsite medical help? 

SC: Yes, but because of the severity we were taken to the local hospital, but I 

have to say they seemed a lot more concerned about getting the bill paid than 

about helping my daughter. My gut feeling about all this just got worse and 

worse; I decided to call NetJets for help. 

NJ: How did that go? 

SC: Well, in addition to having an injured daughter, a less than responsive 

hotel staff, and a shady hospital to worry about, the phone lines were down in 

the Bahamas. I was initially communicating with our NetJets Owner Services 

Team member, Keith Turnock, via email from the hospital. 

A real “Murphy’s Law” situation? 

SC: Yes, everything that could go wrong was going wrong. Except the NetJets 

part of it. Keith was able to patch into a dedicated phone line between the 

resort’s Florida sales office and the island so we could communicate better 

Opposite: Manny, Amanda, Martha, Salvatore and Sal Ciminello enjoying family time in 

the Bahamas. Names and photos printed with permission. 

Following surgery, Amanda leaves the hospital in a stroller, smiling as she 

holds a basket of flowers sent to her from NetJets. 

with my wife (who was still at the hotel with the rest of my family) and to let 

them know what was happening. NetJets located the nearest possible plane 

we could use, contacted the pilots (who were off-shift and on their way to their 

hotel) and had them U-turn back to the airport, contacted Mayo Clinic Executive 

Travel Response for a close U.S. hospital recommendation, arranged for late 

customs for us back in the U.S., ground transportation to the hospital… it was 

just incredible. 

NJ: Had you ever used NetJets for medical reasons before? 

SC: No, we were pretty normal clients in this respect, I think. This was the first 

time we ever really needed a lot of help from NetJets for any reason, and they 

delivered 200%. I was, of course, aware of the relationship between NetJets 

and the Mayo Clinic but had never had reason to use the service. My intention 

was to fly my daughter back to New York and get her to a hospital there. Mayo 

recommended Miami Children’s Hospital, which was not only closer, but turned 

out to be an excellent choice. I’d go out of my way to go back there if my kids 

needed medical attention. Needless to say, Amanda got terrific treatment and 

is just fine. 

NJ: So how long did this adventure take? 

SC: I got the first call from the Kids Club at about 8:20 p.m. I called NetJets 

at 9:00 p.m., and they brought a Citation x (the fastest jet in the fleet) over and 

we took off at about 12:20 a.m. There is just no way this could have happened 

so successfully without NetJets. Commercial flights? Forget it, we wouldn’t 

have gotten out until the next day. And without access to a large fleet, it would 

have been sheer luck to find a jet nearby. On top of that, NetJets followed up 

after the fact. They made several calls to check on Amanda and they sent 

flowers. There are a lot of ways to get into a private jet these days, but it’s this 

kind of going-the-extra-mile that makes all the difference. There is no question 

that we are sticking with NetJets. 



nEtjEts 

pokEr 

INVITATIONAL 2011 Steve 

After a one-year hiatus, the NetJets Poker Invitational was back and bigger 

than ever in 2011. More than 300 Owners participated in the event held at 

Wynn Las Vegas on June 17 and 18. 

The event kicked off Friday evening with a Welcome Reception hosted by 

Warren Buffett, Steve Wynn, Adam Johnson, and Kenny Dichter. Approximately 

900 people – including Owners and their guests – attended the reception and 

then danced and enjoyed desserts at Blush Lounge at the Wynn. 

Saturday began with a chance for Owners to chat with Warren Buffett over 

coffee. At 10:00 a.m., the NetJets No-Limit Texas Hold ‘Em Tournament 

began, and by 5:00 p.m. the field had been whittled down to the ten-player 

Final Table. That evening, the awards ceremony got underway at the Encore 

Theatre with a performance by the cast of Jersey Boys. Then, Steve Wynn and 

Warren Buffett took center stage, performing a routine with GEICO commercial 

actor Mike McGlone. David Spade followed with stand-up comedy, after which 

Jordan Hansell, Kenny Dichter, and Adam Johnson handed out the grand 

prizes to all Owners who made it to the Final Table. Ray Romano closed out 

the show with a 30-minute comedy routine. 

Name and photo printed with permission from NetJets Owner. 


Wynn and Warren Buffett welcome Owners and guests. 

grANd prIZes 

The top ten tournament winners selected their prizes, 

provided by NetJets partners, in the order they finished. 

Here is the order of prizes chosen: 

1 – Two-year membership to Exclusive Resorts 

2 – Walk-on role on series finale of HBO’s hit television 

show Entourage 

3 – Cybex home gym 

4 – 2012 Masters golf experience, including housing 

and tickets 

5 – Chopard $75,000 gift card 

6 – Kwiat $50,000 gift card 

7 – Jets or Giants game-day suite at MetLife Stadium 

8 – Ferrari driving school experience 

9 – Ferretti yacht experience 

10 – Dinner with New York Giants quarterback Eli Manning 

NETJETS PARTNERS DISPLAY THE GRAND PRIZES AND OTHER PRODUCTS

Ray Romano entertains the crowd. The cast of Jersey Boys opens the awards ceremony. David Spade entertains the crowd. 

Thirty bounty players wore red armbands, 

and prizes were awarded to the players 

who knocked them out of the tournament. 

Ten Owners battle it out at the Final Table. For access to the evening events, guests Owner Stan Fulton shows off his tournamentwore 

NetJets bracelets in lieu of badges. winning hand. 



NetJets Proudly Sponsors 

Aspen Art Museum’s ArtCRUSH Celebration 

Guests mingle in the entryway to the home of NetJets Owners John and Amy Phelan, who hosted the event. 

Sponsorship 

NetJets was proud to sponsor the Aspen Art Museum’s 7 th annual ArtCRUSH celebration, which took place 

August 3-5 in Aspen, Colorado. NetJets has been a longtime partner of the event. 

During ArtCRUSH, the Aspen Art Museum presents an important contemporary artist with the Aspen Award 

for Art. This year, that honor went to Roni Horn, whose work is acclaimed for combining conceptual rigor 

and formal beauty, often exploring issues of gender, identity, and the complex relationship between subject 

and object. 

Event 

The three-day event kicked off with an invitation-only cocktail reception and four-course dinner paired with 

the finest wines at the private home of famed art collectors and NetJets Owners John and Amy Phelan. 

The next day, NetJets hosted over 100 guests at an invitation-only lunch and conversation with Roni Horn and 

the Aspen Art Museum’s director and chief curator, Heidi Zuckerman Jacobson. The lunch was a highlight 

of the event, providing an intimate social setting for NetJets Owners to meet Horn, several contemporary 

artists, and fellow art enthusiasts. 

That night, guests previewed auction items and had the chance to explore the luxurious features of a brand 

new Maybach automobile at “PreviewCRUSH.” This all led up to Friday night’s benefit auction and gala dinner, 

where Horn received her award and NetJets Owners and Marquis Jet Card Owners mingled with Aspen society. 

Money raised 

In all, the auction helped raise $1.7 million in support of the museum’s programs and its new building 

project, scheduled to open in 2013. Horn’s “Clowd and Cloun (Gray)” from 2000/2001 was sold for 

$420,000, which was the highest price paid for a single work in the event’s seven-year history. 

All photos courtesy of Billy Farrell/BFA. Names and photos printed with permission from NetJets Owners. 


ArtCRUSH Chair Amy Phelan and AAM Aspen Award for 

Art honoree Roni Horn at the WineCRUSH event. 

NetJets Owners and AAM supporters and donors Glenn 

Fuhrman and John Phelan.

Exclusive Offer from 

TaylorMade Golf 

NetJets Owners and Marquis Jet Card Owners who spend a lot of time on the 

links will appreciate the new partnership between NetJets and TaylorMade Golf. 

The offer 

Owners receive 25% off the first purchase and 20% off the lowest-advertised 

price* on each additional purchase made through a dedicated website, featuring 

current TaylorMade/adidas golf products. 

About TaylorMade Golf 

TaylorMade Golf has led the golf industry’s technological revolution since the 

company was founded in 1979. TaylorMade metalwoods, irons, and putters 

have been used to win hundreds of professional golf tournaments around the 

world. In 1998, TaylorMade became a wholly-owned subsidiary of the adidas 

Group. adidas Golf creates high-performance, technology-infused golf apparel 

and footwear worn by hundreds of professional golfers around the world. 

Ashworth, which became a brand of the TaylorMade-adidas Golf Company in 

2008, creates relaxed, lifestyle-oriented golf apparel synonymous with 

authenticity and quality. 

* Based on pricing from authorized TaylorMade dealers only. 

Promotion valid through September 10, 2012. 

Private Access at Wynn 

We recently announced a partnership with Wynn Las Vegas and Encore 

exclusively for principal NetJets Owners and Marquis Jet Card Owners. Wynn 

Private Access membership cards were distributed to many Owners at the 2011 

Poker Invitational and mailed to all other Owners in July. Privileges include: 

Personal concierge services 

Your Private Access concierge awaits your call seven days a week from 8:00 a.m. 

to 10:00 p.m. 

Exclusive VIP access 

Whether it is tickets to a sold-out show, impossible-to-get dining reservations, or 

access to the hottest nightclubs, Private Access eliminates the lines and unlocks 

your way to the experiences you desire. 

Preferred hotel rates 

Private Access members receive 20% off published rates, complimentary room 

upgrades when available, and VIP check-in services on each and every stay. 

Please have your Private Access card available when making your reservation and 

display your card upon check-in. 

Play your way 

Whether a seasoned casino player or new to the game, you are in the hands of an 

experienced casino host who will guide you to your perfect play. 

A special gift 

Enjoy a complimentary two-night stay in a Deluxe Resort Room at Wynn Las Vegas 

or Resort King Suite at Encore with VIP transportation from and to the airport. You 

may bring two additional guests who will also enjoy a complimentary two-night stay. 

About Wynn 

Wynn Las Vegas and Encore is the recognized leader in luxury resorts and 

customer service. 

Promotion valid through March 31, 2013. 



Planning ahead for Peak Travel Days 

traveling on the busiest days of the year 

One of the greatest advantages of flying with NetJets is that we guarantee you 

an aircraft, even on the busiest travel days of the year. You just need to provide 

more advance notice to fly on the designated Peak Period Days when demands 

on the fleet are greatest – and many of those days are right around the corner. 

For new bookings and any changes to existing flight plans, the required notice 

is 48 hours for NetJets Owners * and 120 hours for Marquis Jet Card Owners. 

More notice is required for flights to airports requiring slots (see opposite page). 

Even with advance notice, we may request that you alter your Peak Period Day 

departure time by up to three hours, depending on flight demand. Alternatively, 

we may offer you a flight on an aircraft provided by one of our carefully selected 

charter vendors. Of course, you always have the option to decline this flight 

for one on a NetJets aircraft, but if you do, you will need to be more flexible with 

your schedule. 


upcoming peak period days 

NetJets marquis Jet 

owners * card owners description 

Nov. 22, 2011 Tuesday before Thanksgiving 

Nov. 23, 2011 Nov. 23, 2011 Wednesday before Thanksgiving 

Nov. 27, 2011 Nov. 27, 2011 Sunday after Thanksgiving 

Dec. 23, 2011 Friday before Christmas 

Dec. 26, 2011 Dec. 26, 2011 Day after Christmas (Monday) 

Dec. 27, 2011 Dec. 27, 2011 Two days after Christmas (Tuesday) 

Jan. 1, 2012 Jan. 1, 2012 New Year’s Day (Sunday) 

Jan. 2, 2012 Jan. 2, 2012 Monday after New Year’s Day 

Jan. 3, 2012 Tuesday after New Year’s Day 

Feb. 16, 2012 Thursday before Presidents Day 

Feb. 17, 2012 Feb. 17, 2012 Friday before Presidents Day 

Feb. 20, 2012 Feb. 20, 2012 Presidents Day (Monday) 

Feb. 21, 2012 Tuesday after Presidents Day 

Mar. 9, 2012 Friday near Spring Break 

Mar. 16, 2012 Friday near Spring Break 

Mar. 17, 2012 Saturday near Spring Break 

Mar. 18, 2012 Sunday near Spring Break 

Mar. 25, 2012 Mar. 25, 2012 Sunday near Spring Break 

Apr. 8, 2012 Apr. 8, 2012 Easter Sunday 

* NetJets Owners of 25-hour shares may be subject to the same Peak Period Days as Marquis Jet 

Card Owners and must provide 120 hours notice on Peak Period Days and schedule flights that 

depart before 10:00 a.m. local time by 6:00 p.m. the day before. Contact your Owner Services 

Team for more information.

Whether you’re skiing or surfing, remember slots 

slots at mountain airports 

To fly into and out of mountain airports with minimal delays, contact your Owner 

Services Team for information regarding the 2011-12 slot program. The FAA 

imposes slot restrictions in anticipation of congestion and inclement weather 

common at airports in Colorado, Idaho, Montana, Wyoming, and other ski 

destinations during the fall/winter season. 

The Federal Aviation Administration (FAA) releases slots exactly 72 hours in 

advance, and slots are usually claimed within seconds. Our slot requests for 

a particular airport frequently exceed the entire number of slots issued by the 

FAA for all general aviation operators. Unfortunately, we have no influence over 

which flights are selected for slots, but we still ask that you provide five days 

notice when you travel to/from airports requiring slots. While we manage the 

slot system for you, act as your advocate, and do all we can to obtain a slot 

for you at your requested departure time, much of the process is out of our 

control. If we cannot get a slot for you at your requested time and/or airport, 

we will continue to work to obtain one at a similar time and/or nearby airport. 

Slots are not confirmed until 24 hours prior to the time of travel. While slots are 

needed only to land at many airports, they may also affect your departure if a 

slot is required for the aircraft that picks you up for your return flight. 

slots in the tropics 

During the winter holidays, congestion is almost inevitable at certain airports 

in the Caribbean and Mexico, including Juliana Airport (TNCM) in St. Maarten, 

Clayton J. Lloyd International Airport (TQPF) in Anguilla, Cyril E. King Airport 

(TIST) in St. Thomas, and Los Cabos International Airport (MMSD) in Cabo San 

Lucas. Slots are not required, but ATC delays may occur and the airports may 

close due to limited ramp space. Therefore, we suggest that you either select an 

alternate airport that is less crowded or travel on days other than December 26 

and 27, and January 1 and 2. 

helpful hints 

• Advance notice is needed for travel on Peak Period Days (48 hours) and to 

airports requiring slots (five days). 

• You may need to be more flexible with your departure time for flights on Peak 

Period Days and for flights to airports requiring slots. 

• While it’s always important to arrive on time for your NetJets flight, it is 

especially critical when your flight requires a slot, because you risk losing your 

slot reservation if you’re late. 

• How far in advance you book a flight has no bearing on whether a slot will be 

available on the day of your flight, but it helps us prepare to request slots from 

the FAA. We have no influence over which flights are chosen. 

de-icing at Jackson hole Airport (kJAc) 

If you’re flying out of Jackson Hole Airport (KJAC) in Jackson, Wyoming 

this winter, you may need to allow a little extra time. The airport is located 

on federally-controlled land within Grand Teton National Park and, to 

protect the environment, adheres to government-mandated de-icing 

procedures. De-icing operations are performed in a designated area 

where the fluid can be reclaimed without runoff beyond the airport’s 

borders. Because all aircraft – both general aviation and airlines – are 

de-iced in the designated area, there is potential for delays during peak 

travel periods. 



VOLUNTARY CURFEWS AT TWO NEW YORK AREA AIRPORTS 

NetJets encourages Owners to plan accordingly 

If you fly to/from New York City, please note that two local airports popular 

with NetJets Owners and Marquis Jet Card Owners – Teterboro (KTEB) in 

Teterboro, NJ and Westchester County (KHPN) in White Plains, NY – have 

implemented Voluntary Restraint From Flying (VRFF) programs in an effort to 

curtail airplane noise during overnight hours. As long as travelers comply, we 

hope to continue to avoid mandatory restrictions. 

vrFF curFew hours 

Teterboro Airport (KTEB) 

Teterboro, NJ 

11:00 p.m. – 6:00 a.m. 

Westchester County Airport (KHPN) 

White Plains, NY 

midnight – 6:30 a.m. 


As such, we ask that you make every effort to limit flights to/from these 

airports during the “curfew” hours. If it’s possible to arrange travel at different 

times or at an alternate airport, such as Newark Liberty International (KEWR), 

John F. Kennedy International (KJFK), LaGuardia (KLGA), Morristown (KMMU), 

or Stewart/Hudson Valley (KSWF), it would help sustain the strong relations 

NetJets already has with the communities surrounding each airport, which 

ultimately benefits all Owners. We strive to do all we can to comply with the 

VRFF program, including having our pilots follow noise abatement procedures 

to help further reduce noise levels near the airport. 

While NetJets will not restrict operating times at Teterboro or Westchester 

County at this time, we believe that raising your level of awareness can have a 

positive impact on these airports and the surrounding communities. Together, 

we can work to preserve the flexibility we currently have at these important 

facilities. While it may sometimes be inconvenient to schedule flights to avoid 

overnight hours, it’s a far better option than losing access altogether if a 

mandatory curfew is implemented. We thank you for your support and 

cooperation.

GOOD NEWS FOR OWNERS WHO FLY TO/FROM FLORIDA OR D.C. 

NetJets-exclusive FBO coming to 

West Palm Beach 

NetJets continues to make investments that will benefit Owners and, as such, 

we’re proud to announce that an FBO is being constructed – exclusively for 

use by NetJets Owners and Marquis Jet Card Owners – at Palm Beach 

International Airport (KPBI) in West Palm Beach, Florida. The project will be 

built to NetJets’ specifications and Owner preferences and is scheduled for 

completion in early 2013. 

Upon completion, this will become the fourth NetJets-only FBO in the country, 

joining the FBOs at Westchester County Airport (KHPN) in White Plains, New 

York; Port Columbus International Airport (KCMH) in Columbus, Ohio; and 

Cincinnati Municipal Airport (KLUK) in Cincinnati, Ohio. 

NetJets Owners and Marquis Jet Card Owners can look forward to having all 

the amenities and modern furnishings in Palm Beach that they already enjoy 

at other NetJets-only FBOs. The 10,000-square-foot terminal will house 

conference and business center capabilities, rest areas, and flight-planning 

facilities, and will also provide streamlined passenger transition to and from 

the aircraft ramp. In addition, the building will be located on the northwest 

corner of the airfield, allowing rapid access to major roadways and the 

commercial terminal. 

NetJets will lease the dedicated space from Signature Flight Support Corporation, 

the world’s leading FBO network. The multi-year deal will enhance our ability 

to provide exceptional service to you, at one of the most popular destinations 

for NetJets Owners and Marquis Jet Card Owners. In fact, Owners took over 

5,000 flights into and out of KPBI in 2010. 

NetJets has recommenced operations 

at Reagan National 

Under the Transportation Security Administration’s KDCA Access Standard 

Security Program (DASSP), NetJets has recommenced operations at Ronald 

Reagan Washington National Airport (KDCA) in Arlington, Virginia. Access has 

been made possible by recent process changes put in place by the TSA that 

allow for greater aircraft and pilot assignment flexibility. 

NetJets worked with the TSA to secure “pre-clearance” of all NetJets aircraft 

and pilots. This allows for greater flexibility in the scheduling process as aircraft 

and/or pilot changes no longer require a new waiver submission after the initial 

waiver has been approved. 

Although changes have been made, it is important to note that some restrictions 

still apply, including: 

• A waiver and slot are still required for KDCA operations, though the approval 

timeline has been reduced to 24 hours. 

• Passengers may not be added to the manifest after the DASSP waiver has 

been submitted for approval. Passengers can be removed from the manifest 

at any time. 

• Inbound crew, aircraft, and passengers require screening at a TSA-approved 

gateway airport and upon departing KDCA. There are currently more than 60 

airports designated by the TSA as acceptable for this purpose. A full listing is 

available from your Owner Services Team. 

• All passengers over the age of 18 are required to carry identification regardless 

of the flight rule under which the flight is operating. 

• An Armed Security Officer (ASO) is required for all flights to/from KDCA. 

NetJets can assist in securing the services of an ASO. 

Please contact your Owner Services Team with any questions concerning the 

waiver process or any of the requirements. 


NEW + NOTEWORTHY 

ENHANCEMENT TO THE 

NETJETS FErry WAivEr PrOgrAM 

Great news for light and midsize cabin aircraft Owners 

If your travel plans take you to Europe this fall or winter, tremendous savings are available to you. From 

now until January 31, 2012, NetJets is waiving the positioning (ferry) fees for NetJets Owners and 

Marquis Jet Card Owners who upgrade to a large cabin aircraft and fly to/from the Collective Service 

Area (comprised of the continental United States and select cities in the Canadian provinces of British 

Columbia, Ontario, and Quebec) and a location within Ferry Waiver Zone IV, which includes the most 

popular destinations in Europe. 

The promotion includes travel to/from the Collective Service Area and Ferry Waiver Zone IV. It does not 

include any travel that is not to/from the Collective Service Area. For flights within Europe, Owners would 

have to take advantage of the inter-program exchange; such flights would be conducted under the terms of 

the NetJets Europe program and may be subject to ferry charges, depending on the specific destinations 

in your itinerary. Also note that fees are not waived for flights to/from Ferry Waiver Zone I, II, or III unless 

the aircraft type you own qualifies for that Ferry Waiver Zone. All other fees, including crew fees and 

international fees, as well as applicable aircraft exchange rates associated with upgrading and flying an 

aircraft internationally, apply. Upgrades are subject to availability and are not guaranteed. 

SAviNgS 

owner of 

Citation x 

Hawker 400xP 

Citation xLS 

Greenland 

upgrading to 

Falcon 2000Ex 

Gulfstream G450 

Gulfstream G550 

FErry WAivEr ZONE iv 

Azores 


Canary Islands 

one-way trip 

Miami to Paris 

Chicago to London 

New York to Moscow 

Madeira 

Iceland 

Ireland 

Portugal 

Arctic Circl e 

Gibraltar 

Spain 

Morocco 

Marrakech 

Agadir 

Ferry time 

back to u.s. 

6.8 hours 

6.5 hours 

8.8 hours 

Savings are approximate and include estimated ferry fees and fuel. Fuel rates accurate as of August 1, 2011. 

United 

Kingdom 

France 

Aircraft 

exchange rate 

1.35 

3.20 

3.00 

Norway Sweden 

Denmark 

Netherlands 

Germany 

Belgium 

Luxembourg 

Czech 

Republic 

Poland 

Finland 

Estonia 

Latvia 

Lithuania 

Slovakia 

L’viv 

Switzerland Austria Hungary 

Slovenia 

Romania 

Croatia Bosnia & 

Herzegovina 

Serbia 

Italy Montenegro Kosovo 

Macedonia 

Bulgaria 

Albania 

Greece 

Malta 

For more information on the 

NetJets Ferry Waiver Program 

and this promotion, 

please contact your Sales Executive. 

Ferry 

hours 

9.2 hours 

20.8 hours 

26.4 hours 

Minsk 

savings* 

(each way) 

Over $36,000 

Over $49,000 

Over $78,000 

Kiev 

Turkey 

St. Petersburg 

Moscow 

Cyprus 

(Greek) 

Israel

THE L AST WORD 

We hope that you had an enjoyable summer and are feeling rejuvenated by that first chill of autumn. NetJets 

Owners and Marquis Jet Card Owners tend to fly a lot in the fall, and we’re excited for you to see some of the 

initiatives we are undertaking to further enhance your NetJets experience. 

This issue of NetJets Update highlights numerous measures that will deliver added comfort, convenience, 

and value. Onboard, you will soon notice newly refurbished aircraft interiors and enjoy an updated and more 

consistent catering menu. On the ground, travelers to and from South Florida will benefit from an exclusive 

FBO coming to West Palm Beach. Internationally, we are proud to offer a Ferry Waiver Program enhancement 

for light- and midsize-cabin Owners. And, of course, NetJets continues to create one-of-a-kind Owner events, 

such as the Poker Invitational and Aspen ArtCRUSH. 

We constantly strive to provide you with as much value as possible, in ways that extend far beyond just getting 

you to your destination safely and efficiently. We look forward to updating you on many more exciting ventures 

to come. 

Adam Johnson 

President, Sales, Marketing, and Service 

NetJets Inc. 


Welcoming guests to the celebration for the new OSU Center for Aviation Studies are from left to right: OSU Dean of the College of 

Engineering David B. WIlliams, OSU President E. Gordon Gee, Senator John Glenn, NetJets Chairman & CEO Jordan Hansell, OSU 

aviation student Carlos Ruiz-Coll, and OSU Associate Professor of Aviation and Director of the Center for Aviation Studies Seth Young. 

NetJets INvests IN the Future oF AvIAtIoN 

Through a new partnership with The Ohio State University College of Engineering, NetJets has committed $2 million 

($500,000 each year over the next four years) to establish the new OSU Center for Aviation Studies, an institution tasked 

with conducting aviation-related research, education, scholarship and the creation of career opportunities for talented 

aviation students. The funding will aid research projects, student scholarships and fellowships, as well as business 

operations for the Center. 

NetJets Chairman & CEO Jordan Hansell said, “This exciting new venture reaffirms NetJets’ commitment to strengthening 

the aviation industry. As part of NetJets’ long-term business planning efforts, NetJets will continue to research programs 

and initiatives that serve the interests of the business while enhancing our industry and NetJets’ position as the worldwide 

leader in private aviation.” 

The center will be led by the Director for the Center for Aviation Studies and Associate Aviation Professor Seth Young. 

“The center is poised to be the conduit for all aviation-related research, education and outreach at Ohio State and 

has the great potential to be one of the world’s leading resources for aviation knowledge,” Young said. Students and 

faculty involved in aviation courses at OSU’s engineering, business and arts and sciences colleges will benefit immediately 

from the new funding, and the center is expected to increase access to flight training courses and other offerings 

at the university’s airport. 

This latest partnership is an extension of a tradition of collaboration between NetJets and OSU. In 2008, NetJets 

contributed four aircraft to the school, and the Flight Training Clinic has used those aircraft to train over 100 pilots. 

The Event 

In June, NetJets Chairman & CEO Jordan Hansell joined aviation pioneer Senator John Glenn, OSU President Gordon Gee, 

and other business, education, and political leaders at the University’s Don Scott Airport to celebrate the new center. 

“NetJets’ contribution makes it possible now for Ohio State to expand its aviation activities, encourage more people into 

those areas, and get more young people flying,” Glenn said. “And that’s good for the future.” 


FEEDBACK 

We welcome your feedback 

concerning the NetJets and 

Marquis Jet Card programs 

and this newsletter: 

877-NETJETS (877-638-5387) 

netjetsfeedback@netjets.com 

NetJets Inc. is a Berkshire Hathaway company. 

All fractional aircraft offered by NetJets ® in the United 

States are managed and operated by NetJets Aviation, Inc. 

Executive Jet ® Management, Inc. provides management 

services for customers with aircraft that are not fractionally 

owned, and provides charter air transportation services 

using select aircraft from its managed fleet. Both of these 

operating companies are wholly owned subsidiaries of 

NetJets Inc. All fractional aircraft offered by NetJets Europe 

are operated, maintained, and crewed by NetJets 

Transportes Aéreos, SA, a Portuguese/EU air carrier. 

NetJets has an affiliation with the provider of the NetJets 

Middle East Program. Marquis Jet ® Partners, Inc. is a 

wholly owned subsidiary of NetJets Inc. and sells the 

Marquis Jet Card ® . Marquis Jet Card flights are operated 

by NetJets Aviation under its 14 CFR Part 135 Air Carrier 

Certificate. 

©2011 NetJets Inc. All rights reserved. NetJets, Executive 

Jet, Marquis Jet, and Marquis Jet Card are registered 

service marks. 

ONL10311

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