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For more information<br />

and for any help call<br />

the GOtv Office or Agent<br />

in your area.<br />

Visit our website: www.gotvafrica.com<br />

As seen on GOtv<br />

GOtv has the right to add and/or remove channels and/or make changes to bouquets<br />

at any time. Terms and conditions apply.<br />

The information in this leaflet was correct at time of going to print.<br />

entertaining africa<br />

a product of MultiChoice<br />

<strong>Viewer</strong><br />

<strong>Guide</strong><br />

entertaining africa<br />

a product of MultiChoice


DTD 1 U – Basic <strong>Viewer</strong>’s <strong>Guide</strong><br />

IMPORTANT SAFETY INFORMATION .................................................................................................................... 2<br />

THE DECODER BASICS ..................................................................................................................................... 3<br />

The Front Panel .......................................................................................................................................... 3<br />

Using the Remote Control ........................................................................................................................... 4<br />

Finding out what Channels are available ..................................................................................................... 5<br />

Finding out What’s On (The i-Plate) ............................................................................................................. 6<br />

Finding out What’s On (The TV <strong>Guide</strong>) ......................................................................................................... 8<br />

Setting Reminders for programmes in the future ........................................................................................ 10<br />

Selecting another Language / Soundtrack ................................................................................................. 10<br />

Switching to the Audio Channels ............................................................................................................... 11<br />

PARENTAL CONTROL ..................................................................................................................................... 12<br />

THE DECODER MENU ..................................................................................................................................... 15<br />

Information Central .................................................................................................................................. 16<br />

Parental Control ....................................................................................................................................... 16<br />

User Preferences ...................................................................................................................................... 17<br />

Mail Messages ......................................................................................................................................... 17<br />

Advanced Options .................................................................................................................................... 18<br />

LEGAL MATTERS ............................................................................................................................................ 19<br />

PRODUCT WARRANTY .................................................................................................................................... 22<br />

CONTACT DETAILS ............................................................................................................................................... 24<br />

This document is the subject of intellectual property rights, including copyright, under domestic law and international<br />

conventions. All rights are reserved.<br />

This document supplements the information supplied with the packaging of the decoder as well as the detailed information<br />

available on our website.<br />

Due to software upgrades, the features and functionalities on the decoder may be updated from time to time. Please visit<br />

www.gotvafrica.com for the latest information.<br />

Version 1.3 (July 2011) E&OE<br />

DTD 1 U Decoder Page 1 of 24


IMPORTANT SAFETY INFORMATION<br />

This DTD 1 U Decoder meets International Safety Standards. Please read the following recommended safety precautions carefully<br />

and refer to the label under the decoder for both the model number and electrical ratings:<br />

MAINS SUPPLY<br />

This DTD 1 U operates at 12 V DC and is connected to the mains supply using the supplied power supply, rated 100 – 240 V AC,<br />

47 - 63Hz. Install your decoder near the mains socket outlet, which should be easily accessible. Connect the power supply unit to<br />

the decoder and the power cable to the power supply unit, before connecting the other end of the power cable to the mains wall<br />

socket. Disconnect the power supply unit from the mains by unplugging it from the wall outlet before connecting or disconnecting<br />

any other cables to the decoder’s back panel.<br />

LIQUIDS & SPILLAGE<br />

Keep liquids away from the decoder and do not put anything on top of it which may spill (example : lit candles, plants or containers<br />

of liquid).<br />

Do not use the decoder in extreme temperature and humid conditions.<br />

CLEANING<br />

Before cleaning the decoder, first disconnect the decoder from the mains. Use a dry cloth to clean the exterior.<br />

VENTILATION<br />

Do not block the ventilation holes and ensure that free airflow is maintained around the decoder. To maintain adequate ventilation<br />

of the decoder, ensure that there is at least 10cm of free space above and to the sides of the decoder.<br />

Never stand the decoder on soft furnishings or on carpet.<br />

Do not use or store the decoder near a heater or where it is exposed to direct sunlight.<br />

Never stack other electronic equipment on top of, or below the decoder.<br />

SERVICING<br />

Do not attempt to repair the decoder yourself. You should also never remove the cover of the decoder. Any tampering with the<br />

decoder will invalidate the warranty. Refer all servicing to a qualified GOtv Agent, Branch or Accredited Installer.<br />

LIGHTNING<br />

If the decoder is installed in an area subject to lightning activity, protection devices for the power supply unit’s mains connector<br />

are recommended.<br />

EARTHING<br />

The earthing system must comply with local regulations.<br />

DECODER BASICS<br />

THE FRONT PANEL<br />

The lights on the front panel of the decoder indicate different states of the decoder.<br />

Colour What it means<br />

Solid RED Decoder is in standby.<br />

Solid ORANGE The wrong power supply is plugged into the decoder.<br />

Solid GREEN Decoder is on & is tuned to a video channel.<br />

Solid ORANGE & GREEN Decoder is on & is tuned to an audio channel.<br />

Flashing GREEN Decoder has received a command from the remote control.<br />

Flashing ORANGE<br />

Flashing GREEN & ORANGE UHF application is active<br />

Solid RED & GREEN Error<br />

The decoder has received a mail message (press MENU and select Mail Messages to read<br />

the message)<br />

Page 2 of 24 DTD 1 U Decoder DTD 1 U Decoder<br />

Page 3 of 24


DECODER BASICS<br />

TV GUIDE/ARC*<br />

Goes to the GOtv TV <strong>Guide</strong> with<br />

programming information for all channels<br />

If you press SHIFT then TV GUIDE : switches<br />

between the available Aspect Ratio Options<br />

i (INFORMATION)<br />

Displays more information on the<br />

programme you are watching<br />

MENU<br />

Goes to the Decoder Menu<br />

LANGUAGE/PG*<br />

Displays the Language options<br />

If you press SHIFT then LANGUAGE :<br />

goes to the Parental Control Menu<br />

EXIT<br />

Removes onscreen information<br />

ARROWS<br />

Go up, down, left or right in<br />

the TV <strong>Guide</strong> or navigate the<br />

onscreen options<br />

NUMBER BUTTONS<br />

Enter channel number or PIN codes<br />

(to change channels, just enter the<br />

required channel number)<br />

*to access button functionality,<br />

fi rst press SHIFT<br />

DECODER BASICS<br />

USING THE REMOTE CONTROL<br />

MUTE<br />

Turns the audio on or off<br />

TV /Audio*<br />

Displays the available bouquets<br />

If you press SHIFT then TV : switches to<br />

audio channels (to switch back to TV<br />

channels, press SHIFT then TV again)<br />

STANDBY<br />

If your decoder is on standby -<br />

switches your decoder on<br />

If your decoder is on - switches<br />

your decoder to standby mode<br />

SHIFT<br />

Press SHIFT to activate the<br />

secondary functions of the<br />

TV, TV GUIDE, ALT, LANGAUGE<br />

and MUTE buttons<br />

ALT/Subtitles*<br />

Goes to the last viewed channel<br />

If you press SHIFT then ALT : displays<br />

Subtitle options<br />

FINDING OUT WHAT CHANNELS ARE AVAILABLE<br />

You can find a list of all available channels by pressing any ARROW while watching TV.<br />

OK<br />

Confi rms your onscreen selection<br />

PROGRAMME +<br />

Goes to the next channel<br />

PROGRAMME ---<br />

Goes to the previous channel<br />

VOLUME +<br />

Turns the volume up<br />

VOLUME ---<br />

Turns the volume down<br />

COLOUR BUTTONS<br />

Reserved for future use<br />

This will display a Channel Grid. Use the UP or DOWN arrows to move through the list and press OK to select a channel.<br />

You can change channels<br />

by pressing P+/P- and also by<br />

pressing the channel number on<br />

your remote control (example :<br />

press 401 to go to M-Net)<br />

Page 4 of 24 DTD 1 U Decoder DTD 1 U Decoder<br />

Page 5 of 24


DECODER BASICS<br />

FINDING OUT WHAT’S ON (THE I-PLATE)<br />

The information plate (i-Plate) is displayed when you press i and is your key to finding out more information about programming.<br />

1 Current Time<br />

2 Channel Name & Channel Number<br />

3 Current Date<br />

4 Start time, Title and PG rating of current programme<br />

By pressing the DOWN<br />

arrow you can see programme<br />

information for the next 24 hours.<br />

If you press LEFT or RIGHT<br />

you can see the programme<br />

information for the previous / next<br />

channel.<br />

If you press i again, you can<br />

see more information for the<br />

highlighted programme.<br />

DECODER BASICS<br />

To view more information on a highlighted programme, press i to display the extended information.<br />

1 Current Time<br />

2 Channel Name & Channel Number<br />

3 Current Date<br />

4 Start time, Title and PG rating of current programme<br />

5 Programme Genre<br />

6 Synopsis (detailed programme information)<br />

Page 6 of 24 DTD 1 U Decoder DTD 1 U Decoder<br />

Page 7 of 24


DECODER BASICS<br />

FINDING OUT WHAT’S ON (THE TV GUIDE)<br />

The TV <strong>Guide</strong> provides information for all channels for a full 7 days. To access the TV <strong>Guide</strong>, press the TV GUIDE button on the<br />

remote control. You can then view the schedules by TIME or by CHANNEL (just press YELLOW to change the display).<br />

Use the ARROW buttons to move the highlight.<br />

View by Time<br />

1 Current Time & Date<br />

2 Information about the highlighted programme<br />

3 Day for which you are viewing information<br />

4 Time slots<br />

5 Channel Number & Channel Name<br />

6 Programme schedule<br />

7 Currently tuned to channel<br />

8 Help text<br />

DECODER BASICS<br />

View by Channel<br />

1 Current Time & Date<br />

2 Information about the highlighted programme<br />

3 Day for which you are viewing information<br />

4 Channel Name<br />

5 Time Slots<br />

6 Programme schedule<br />

7 Currently tuned to channel<br />

8 Help text<br />

Page 8 of 24 DTD 1 U Decoder DTD 1 U Decoder<br />

Page 9 of 24


DECODER BASICS<br />

SETTING REMINDERS FOR PROGRAMMES IN THE FUTURE<br />

You can set a reminder for any programme across the 7 days. To set a reminder, highlight the programme for which you want to<br />

set a reminder and press OK (you’ll notice an A appearing next to the programme). When the programme starts, an onscreen<br />

banner will remind you of the programme and tune your decoder to the correct channel.<br />

SELECTING ANOTHER LANGUAGE / SOUNDTRACK<br />

Some programmes have multiple soundtracks available. To select another soundtrack, press LANGUAGE and use the arrow keys<br />

to select the other soundtrack option.<br />

The number on the left (2) indicates the number of soundtracks available.<br />

DECODER BASICS<br />

SWITCHING TO THE AUDIO CHANNELS<br />

GOtv offers a selection of audio channels. To access the audio channels, press SHIFT + TV.<br />

While tuned to audio<br />

channels, the ORANGE & GREEN<br />

lights will be on.<br />

As there is no video on<br />

audio channels, the screen will<br />

appear black. To see which audio<br />

channels are available, press any<br />

of the ARROW keys. You can also<br />

press i to see information for the<br />

current channel.<br />

To return to video channels,<br />

press TV.<br />

Page 10 of 24 DTD 1 U Decoder DTD 1 U Decoder<br />

Page 11 of 24


PARENTAL CONTROL<br />

Some programmes should be for adult eyes-only. There may even be channels that you would like to block, ensuring that you<br />

control what gets seen in your home.<br />

GOtv’s Parental Control feature allows you to take control and access to this feature is controlled by the PG PIN code.<br />

To access the Parental Control Menu, press MENU and select the Parental Control Menu.<br />

You will be prompted to enter the PG PIN code to continue (the default PG PIN code is 1234)<br />

PARENTAL CONTROL<br />

Once on the Parental Control Menu, you can decide to block programmes based on their PG rating or block entire channels.<br />

Global Blocking Settings:<br />

No Blocking: All programmes are cleared for viewing. Parental<br />

levels do not apply.<br />

Personalise: Allows you to select the PG rating for which you<br />

want to block programmes.<br />

Total Block: All programmes are blocked and can only be<br />

viewed with a valid PG PIN Code.<br />

Parental Guidance Settings<br />

If you select “Personalise” as your Global Blocking option, you<br />

must select a Parental Guidance setting.<br />

None: All programmes are available for viewing<br />

FAM: Only FAM rated programmes are available for viewing.<br />

All others are blocked.<br />

PG: FAM & PG rated programmes are available for viewing.<br />

PG13: FAM, PG & PG13 rated programmes are available for<br />

viewing.<br />

13: FAM, PG, PG13 & 13 rated programmes are available for<br />

viewing.<br />

16: FAM, PG, PG13, 13 & 16 rated programmes are<br />

available for viewing.<br />

18: FAM, PG, PG13, 13, 16 & 18 rated programmes are<br />

available for viewing.<br />

R18: All programmes are cleared for viewing.<br />

Page 12 of 24 DTD 1 U Decoder DTD 1 U Decoder<br />

Page 13 of 24


PARENTAL CONTROL<br />

Blocking Channels<br />

This option differs from Global Blocking as it allows you to<br />

block an entire channel. The channel can then only be viewed<br />

if the valid PG PIN is entered.<br />

Changing the PG PIN Code<br />

Use the arrows to move to the channel you’d like to block and<br />

press OK to block it. When you have finalised your selection,<br />

press EXIT.<br />

Select option 5 on the Parental Control Menu (Change PIN)<br />

and enter the new PG PIN code twice.<br />

The PG PIN will be blocked if you enter the incorrect PG PIN code 4 times. To reset the PG PIN code to default, you will<br />

need to contact the GOtv Call Centre.<br />

THE DECODER MENU<br />

The Decoder Menu is your access point for all the settings that control your decoder. To access the Decoder Menu, press MENU.<br />

Information Central<br />

Quick access to status and information of your decoder. Very handy when contacting the GOtv Call<br />

Centre.<br />

Parental Control Options that allow you to control the viewing in your home.<br />

User Preferences Options to personalise decoder settings to suit your viewing.<br />

Mail Messages Lists messages received by your decoder.<br />

Advanced Options<br />

The technical section of the Decoder Menu which includes TV Installation options as well as the<br />

option to download the latest decoder software.<br />

Always look at the bottom of the screen for detailed onscreen instructions on how to navigate the screen and<br />

change options.<br />

Page 14 of 24 DTD 1 U Decoder DTD 1 U Decoder<br />

Page 15 of 24


THE DECODER MENU<br />

Information Central<br />

The information central screen provides high level technical information about your decoder and is useful when contacting the<br />

GOtv Call Centre.<br />

Parental Control<br />

The GOtv Parental Control features allows you to control viewing in your home. See page 13 for full information.<br />

THE DECODER MENU<br />

User Preferences<br />

This menu options allows you to personalise certain settings for your decoder.<br />

Mail Messages<br />

GOtv are able to send personalised messages to your decoder. When a message has been received by your decoder, an ORANGE<br />

light will blink on the front panel of the decoder and an envelope icon will appear onscreen.<br />

Page 16 of 24 DTD 1 U Decoder DTD 1 U Decoder<br />

Page 17 of 24


THE DECODER MENU<br />

Advanced Options<br />

This technical section of the Decoder Menu allows for the detailed set-up of the decoder.<br />

LEGAL MATTERS<br />

Important notice to all purchasers of a DTD 1 U Decoder.<br />

INTRODUCTION<br />

This DTD 1 U Decoder is designed, manufactured and sold to receive GOtv Subscription services and un-encrypted services<br />

broadcast by other broadcasters if in their reception areas.<br />

It will therefore only receive subscription services if enabled by the local GOtv Subscriber Management System. The DTD 1 U<br />

decoder will only be fully functional if used with the DTD 1 U Power Supply (supplied with the Decoder), deployed within the<br />

broadcast footprint, and installed so as to receive the GOtv signal.<br />

GOtv is entitled to amend the software incorporated in the DTD 1 U Decoder from time to time by means of software downloads<br />

for a number of reasons, including preventing the DTD 1 U Decoder from being used to receive services other than GOtv services.<br />

DIY INSTALLATIONS DISCLAIMER<br />

A GOtv Accredited Installer or the supplier / manufacturer of the specific equipment should be consulted if any doubt exists when<br />

doing an installation.<br />

INTELLECTUAL PROPERTY<br />

All the documentation packaged with the DTD 1 U Decoder, including the graphics, menus and information contained therein are<br />

the subject of intellectual property rights, including copyright, under domestic law and international conventions. All rights are<br />

reserved.<br />

All intellectual property rights in the DTD 1 U Decoder as well as in the content received using this decoder are owned by or<br />

licensed by GOtv. The subscriber shall acquire no right, title or interest in the intellectual property.<br />

No data, video or audio content received using this DTD 1 U Decoder and GOtv conditional access may be copied, re-transmitted,<br />

re-broadcast other than as permitted by GOtv in the Subscriber Agreement. Hiring out or selling any of the content received using<br />

this DTD 1 U Decoder is STRICTLY PROHIBITED.<br />

Hacking of the conditional access system or facilitating anyone else doing so is STRICTLY PROHIBITED. Failure to adhere to this<br />

prohibition is a criminal offence.<br />

Page 18 of 24 DTD 1 U Decoder DTD 1 U Decoder<br />

Page 19 of 24


LEGAL MATTERS<br />

INSTALLATIONS INDEMNITY<br />

Each and every installer acts as an independent contractor and is not an employee, subcontractor or agent of the manufacturer<br />

or GOtv. The manufacturer and GOtv are therefore not liable for any loss or damage of any nature whatsoever caused by the<br />

conduct of the installer, including, but not limited to :<br />

• Any direct, indirect or consequential damages of any nature or any loss of profit or other special damages of any nature<br />

which the user may suffer as a result of any breach by the installer of any of its obligations to the user.<br />

• Any loss or damage to the property of the user or any third party, situated on the user’s premises, as a result of an act or<br />

omission on the part of the installer.<br />

The manufacturer and GOtv do not directly or indirectly warrant or guarantee or make any representations whatsoever with<br />

regards to any equipment, including, but not limited to, any aerial or cabling used by the installer.<br />

Subject to any express warranty or guarantee given by the manufacturer or GOtv, in writing, the manufacturer and GOtv do not :<br />

• Give any warranty or guarantee or make any representation whatsoever in respect of any work carried out by the installer.<br />

• Accept any liability for any latent or other defect in any work carried out by the installer.<br />

GENERAL<br />

GOtv shall not be liable for failure of the decoder or any component thereof.<br />

LEGAL MATTERS<br />

ALTECH END-USER LICENCE<br />

The Product to which this documentation relates incorporates software which is subject to the following terms. Before using the<br />

Product please read the End-User Conditions detailed below. If you do not agree to the End-User Conditions please do not use<br />

the Product – repack the Product unused and return it to your supplier who will refund the amount you paid for it to you.<br />

1. You may use the Software upon and with the Product.<br />

2. You must ensure that the copyright, trademark and other protective notices contained in the Software are maintained<br />

and not altered or removed and that all such notices are reproduced and included in any copy of the Software.<br />

3. You must not:<br />

(3.1) use the Software in conjunction with any other computer hardware other than the Product;<br />

(3.2) copy all or part of the Software;<br />

(3.3) incorporate all (or any of) the Software into other programs developed by (or on behalf of) you and/or used by you;<br />

(3.4) reverse engineer, decompile or disassemble the Software; make the Software available, or permit its redistribution, for<br />

use with any other computer hardware than the Product;<br />

(3.5) rent, lease, gift, loan, sell, distribute or transfer possession of the Software in whole or in part.<br />

4. Breach of the above terms will terminate your right to use the Software.<br />

Page 20 of 24 DTD 1 U Decoder DTD 1 U Decoder<br />

Page 21 of 24


PRODUCT WARRANTY<br />

The manufacturer and GOtv warrant that the DTD 1 U Decoder will be free from defects in design, materials and workmanship<br />

for a period of 12 months from the date of sale of the new DTD 1 U Decoder to the consumer. This warranty will not apply in the<br />

event of :<br />

• the DTD 1 U Decoder being tampered with or being opened, worked on, repaired or modified, save by an authorised GOtv<br />

Agent;<br />

• the DTD 1 U Decoder not being installed or used in accordance with the manufacturer’s specifications;<br />

• the DTD 1 U Decoder not being used with the supplied power supply;<br />

• malfunctioning or damage caused by the use of the DTD 1 U Decoder in conjunction with equipment not supplied by the<br />

manufacturer or GOtv;<br />

• the DTD 1 U Decoder being used to receive services other than GOtv services.<br />

In the event of the DTD 1 U Decoder malfunctioning within the first 60 days of purchase, take the DTD 1 U Decoder to an Agent or<br />

the Retailer from which the DTD 1 U Decoder was purchased.<br />

Thereafter an Agent will return the DTD 1 U Decoder to the GOtv Repair Centre. The manufacturer or GOtv, at their sole discretion,<br />

will repair or replace the DTD 1 U Decoder which is malfunctioning and which is taken to a GOtv Agent or Branch within 12<br />

months from the date of sale of the new DTD 1 U Decoder to the consumer.<br />

Any repairs made in these first 12 months must be made by the GOtv Repair Centre in order to rely on this warranty certificate.<br />

This certificate, plus the original purchase receipt showing the date of purchase of the new DTD 1 U Decoder, must be provided to<br />

the GOtv Agent or Branch to whom the DTD 1 U Decoder is taken.<br />

OBSOLESCENCE DISCLAIMER<br />

Digital Terrestrial Technology is rapidly evolving. As a result of this, it is not possible to predict what the requirements will be in a<br />

few years’ time. GOtv cannot guarantee that this DTD 1 U Decoder will be able to run all available services in future.<br />

PRODUCT WARRANTY<br />

DISCLAIMER<br />

Other than set out in the most up-to-date DTD 1 U <strong>Viewer</strong>’s <strong>Guide</strong> (available at www.gotvafrica.com), the manufacturer and GOtv<br />

make no warranties, either expressed or implied, and including, but not limited to, implied warranties of merchant ability and<br />

fitness of the DTD 1 U Decoder for a particular purpose. This extends to the hardware, software, the DTD 1 U <strong>Viewer</strong>’s <strong>Guide</strong> and<br />

any other written materials accompanying the DTD 1 U Decoder at the time of its sale.<br />

The manufacturer and GOtv specifically make no warranties, expressed or implied, that the DTD 1 U Decoder is capable, or in the<br />

future, will be capable, of receiving services other than GOtv services.<br />

Despite anything to the contrary, and save for the above-mentioned remedy in relation to the DTD 1 U Decoder which does<br />

not function during the period covered by this warranty certificate, the manufacturer and GOtv will bear no liability whatsoever,<br />

whether in contracts, delict or otherwise, for injury, loss or damage, including any loss of business profits or any other<br />

consequential damages arising out of the installation, use or operation of the DTD 1 U Decoder or any defect therein.<br />

GOtv will not be held responsible for any damage resulting from installations, whether by its agents, GOtv Accredited Installers,<br />

through do-it-yourself or through incorrect usage of equipment.<br />

FOR YOUR RECORDS<br />

We recommend you complete the following information for your records :<br />

Product Model<br />

Serial Number<br />

Purchaser’s Name<br />

Purchaser’s Address<br />

Authorised Dealer’s<br />

Name<br />

Dealer’s Address<br />

Date of Purchase<br />

Page 22 of 24 DTD 1 U Decoder DTD 1 U Decoder<br />

Page 23 of 24


CONTACT DETAILS<br />

WEBSITES<br />

GOtv www.gotvafrica.com<br />

Manufacturer (Altech UEC) www.uec.co.za<br />

Page 24 of 24<br />

For the full DTD 1 U <strong>Viewer</strong>’s <strong>Guide</strong><br />

go to www.gotvafrica.com<br />

For updated terms & conditions,<br />

go to www.gotvafrica.com<br />

DTD 1 U Decoder

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