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STAR+PLUS WAIVER<br />

(SPW)<br />

SAS HELP FILE<br />

Community Services Policy and Curriculum<br />

Development<br />

April 2012


Table of Contents<br />

Initial Service Authorization / SPW ______________________________________________ 2<br />

Authorizing Agent - SPW ____________________________________________________ 2<br />

Enrollment - SPW __________________________________________________________ 4<br />

Service Plan - SPW ________________________________________________________ 4<br />

Service Authorization - SPW _________________________________________________ 5<br />

Level of Service - SPW _____________________________________________________ 8<br />

Medical Necessity - SPW ____________________________________________________ 9<br />

Diagnosis – SPW _________________________________________________________ 11<br />

Reassessment Service Authorization / SPW ___________________________________ 12<br />

Authorizing Agent – Reassessment / SPW _____________________________________ 12<br />

Enrollment – Reassessment / SPW ___________________________________________ 12<br />

Service Plan – Reassessment / SPW _________________________________________ 12<br />

Service Authorization – Reassessment / SPW __________________________________ 13<br />

Level of Service – Reassessment / SPW _______________________________________ 19<br />

Medical Necessity – Reassessment / SPW _____________________________________ 20<br />

Diagnosis – Reassessment / SPW____________________________________________ 20<br />

Transfers / SPW ___________________________________________________________ 21<br />

Transfers from CBA services to SPW Services __________________________________ 21<br />

Transfers from SPW to CBA Services _________________________________________ 21<br />

Transfers From One STAR+PLUS Area To Another STAR+PLUS Area ______________ 23<br />

Transfers From One MCO To Another MCO In The Same Service Area ______________ 25<br />

Money Follows the Person Authorization for an SPW Applicant ___________________ 27<br />

Authorizing Agent - SPW ___________________________________________________ 28<br />

Enrollment - SPW _________________________________________________________ 31<br />

Service Plan - SPW _______________________________________________________ 31<br />

Service Authorization - SPW ________________________________________________ 32<br />

Level of Service - SPW ____________________________________________________ 35<br />

Medical Necessity - SPW ___________________________________________________ 35<br />

Diagnosis – SPW _________________________________________________________ 37<br />

Money Follows the Person Demonstration for an SPW Applicant __________________ 37<br />

Money Follows the Person Eligibility for an Applicant Moving to CBA ______________ 39<br />

Money Follows the Person Eligibility for an Applicant Moving from CBA to SPW _____ 39<br />

Mutually Exclusive Services within SPW ______________________________________ 40<br />

Terminations / SPW ________________________________________________________ 40<br />

Terminating All Services / SPW ______________________________________________ 40<br />

Appeal Extensions for Continued Benefits / SPW _______________________________ 41<br />

SAS Help File<br />

Revised: 4/23/2012 1


Initial Service Authorization / SPW<br />

SAS Help File<br />

These records must be completed to create an initial service authorization for SPW:<br />

Authorizing Agent<br />

Enrollment<br />

Service Plan<br />

Service Authorization<br />

Level of Service<br />

Medical Necessity<br />

Diagnosis<br />

Authorizing Agent - SPW<br />

There will normally be one authorizing agent registered for an initial SPW member.<br />

The STAR+PLUS Support Unit (SPSU) or Health and Human Services Commission<br />

Managed Care Operations (HMCO) staff is registered as the authorizing agent when the<br />

initial authorization is authorized.<br />

To register an authorizing agent for an SPW applicant:<br />

1. Select Authorizing Agent in the Case Worker directory.<br />

2. Select Add and a blank Authorizing Agent record will appear.<br />

3. Move to the Type field and select CM-Case Manager from the drop down list.<br />

4. Move to the Group field and select 19-STAR+PLUS from the drop down list.<br />

5. Leave the Send to TMHP field at the default selection N-NO.<br />

6. Move to the Begin Date field and enter the date the record is being created. Leave the<br />

End Date field at the default 00/00/0000.<br />

7. Move to the Auth Agent field and enter STAR+PLUS.<br />

8. Leave the Agency field at the default selection 324-DHS.<br />

9. Move to the Name field and enter the SPSU/HMCO staff’s name.<br />

10. Move to the Phone field and enter the telephone number of the authorizing agent.<br />

Enter the area code, phone number and extension.<br />

11. Move to the Mail Code field and enter the appropriate Managed Care Organization<br />

(MCO) Plan Code from the table below.<br />

Revised: 4/23/2012 2


12. Save the record.<br />

SERVICE MCO PLAN NAME MCO PLAN<br />

AREA<br />

CODE<br />

Bexar Amerigroup 45<br />

Molina 46<br />

Superior 47<br />

Dallas Molina 9F<br />

Superior Health Plan 9H<br />

El Paso Amerigroup 34<br />

Molina 33<br />

Harris Amerigroup 7P<br />

United Healthcare 7R<br />

Molina 7S<br />

Hidalgo HealthSpring (Bravo) H7<br />

Molina H6<br />

Superior H5<br />

Jefferson Amerigroup 8R<br />

United Healthcare 8S<br />

Molina 8T<br />

Lubbock Amerigroup 5A<br />

Superior 5B<br />

Nueces United Healthcare 85<br />

Superior Health Plan 86<br />

Tarrant Amerigroup 69<br />

Bravo Health 6C<br />

Travis Amerigroup 19<br />

United Healthcare 18<br />

SAS Help File<br />

Revised: 4/23/2012 3


Enrollment - SPW<br />

To register enrollment for an SPW applicant:<br />

1. Select Enrollment in the Program and Service directory.<br />

2. Select Add and a blank Enrollment record will appear.<br />

SAS Help File<br />

3. Move to the Service Group field and select 19-STAR+PLUS from the<br />

drop down list.<br />

4. Move to the Enrolled From field and select the appropriate entry from<br />

the drop down list.<br />

5. Move to the Living Arrangement field, and select the appropriate<br />

community-based living arrangement from the drop down list.<br />

6. Move to the Begin Date field and enter the date the member is enrolled<br />

in his MCO, which will always be the 1 st day of a month.<br />

7. Leave the End Date field at the default.<br />

8. Leave the Termination Code and Waiver Type at the defaults.<br />

9. Save the record.<br />

Service Plan - SPW<br />

The service plan record is used to register an Individual Service Plan (ISP) for<br />

an SPW member. The record includes the annual SPW ISP cost limit based on<br />

the member’s Resource Utilization Group (RUG) value and the total estimated<br />

cost of SPW services taken from the member’s ISP, Form 3671-1.<br />

To register a service plan for an SPW applicant:<br />

1. Select Service Plan in the Program and Service directory.<br />

2. Select Add and a blank Service Plan record will appear.<br />

3. Leave the Type field at the default selection AN-ANNUAL PLAN.<br />

4. Move to the Service Group field and select 19-STAR+PLUS from the<br />

drop down list.<br />

5. Move to the Ceiling field and enter the annual SPW ISP cost ceiling for<br />

the RUG value entered on the Level of Service record.<br />

Revised: 4/23/2012 4


SAS Help File<br />

For a ventilator dependent SPW member, enter the annual SPW<br />

ISP cost limit based on the RUG value and Ventilator use of the<br />

consumer (6-23 hours or 24 hours continuous).<br />

6. Move to the Begin Date field and enter the effective date of the ISP<br />

coverage period.<br />

7. Move to the End Date field and enter the last day of the ISP coverage<br />

period.<br />

8. Move to the Amount Authorized field and enter the total estimated cost<br />

of all SPW services authorized for the current ISP coverage period, from<br />

the Form 3671-1.<br />

9. Leave the Amount Paid at the default setting of 0.00.<br />

10. Leave the Units Authorized at the default of 0.00.<br />

11. Leave the Units Paid at the default of 0.00.<br />

12. Save the record.<br />

Service Authorization - SPW<br />

The STAR+PLUS Support Unit (SPSU) staff creates one service authorization<br />

record for SPW eligibility and one service authorization record for<br />

prescriptions.<br />

To register a Service Authorization record for initial SPW eligibility:<br />

1. Select Service Authorization in the Program and Service directory.<br />

2. Select Add and a blank Service Authorization record will appear.<br />

3. Move to the Service Group field and select 19-STAR+PLUS from the<br />

drop down list.<br />

4. Move to the Service Code field and select SC 12 – Case Management<br />

from the drop down list.<br />

5. Leave the Fund and Term Code at the defaults.<br />

6. Leave the Agency field at the default selection 324-DHS.<br />

7. Move to the Unit Type field and select 2 – MONTH from the drop down<br />

list.<br />

Revised: 4/23/2012 5


8. Move to the Units field and enter 1.00.<br />

9. Leave Amount at the default.<br />

10. Move to the Begin Date field and enter the effective date of the ISP<br />

coverage period.<br />

SAS Help File<br />

11. Move to the End Date field and enter the last day of the ISP coverage<br />

period.<br />

12. Move to the Contract No. field and enter the appropriate contract<br />

number of the MCO. Use the following chart to determine the correct<br />

contract number:<br />

MCO Service Area<br />

Molina Bexar 1014430<br />

Molina Harris 1014431<br />

Molina Jefferson 1019598<br />

Molina Dallas 1018980<br />

Molina El Paso 1019987<br />

Molina Hidalgo 1019988<br />

Superior Bexar 1014433<br />

Superior Nueces 1014434<br />

Superior Dallas 1018981<br />

Superior Hidalgo 1019985<br />

Superior Lubbock 1019986<br />

United Healthcare Harris 1014435<br />

United Healthcare Jefferson 1019600<br />

United Healthcare Nueces 1014437<br />

United Healthcare Travis 1014438<br />

Amerigroup Bexar 1014439<br />

Amerigroup Harris 1014440<br />

Contract<br />

Number<br />

Revised: 4/23/2012 6


Amerigroup Jefferson 1019599<br />

Amerigroup Travis 1014442<br />

Amerigroup El Paso 1019979<br />

Amerigroup Lubbock 1019983<br />

Amerigroup Tarrant 1018977<br />

Bravo Health Tarrant 1018979<br />

HealthSpring (Bravo) Hidalgo 1019984<br />

13. Leave NPI at the default.<br />

14. Save the record.<br />

SAS Help File<br />

To register a Service Code 60, Prescriptions service authorization for an SPW<br />

applicant:<br />

1. Select Service Authorization in the Program and Service directory.<br />

2. Select Add and a blank Service Authorization record will appear.<br />

3. Move to the Service Group field and select 19-STAR+PLUS from the<br />

drop down list.<br />

4. Move to the Service Code field and select 60-PRESCRIPTIONS from<br />

the drop down list.<br />

5. Leave the Fund and Term Code at the defaults.<br />

6. Leave the Agency field at the default selection 324-DHS.<br />

7. Move to the Unit Type field and select 2-MONTH from the drop down list.<br />

8. Move to the Units field and enter 1.00.<br />

9. Leave Amount at the default.<br />

10. Move to the Begin Date field and enter the effective date of the ISP<br />

coverage period.<br />

11. Move to the End Date field and enter the end date of the ISP coverage<br />

period.<br />

12. Leave the Contract No. field at the default<br />

13. Leave NPI at the default.<br />

Revised: 4/23/2012 7


14. Save the record.<br />

15. Select Submit to SAS after both records are completed.<br />

Level of Service - SPW<br />

SAS Help File<br />

All SPW members must have a Resource Utilization Group (RUG) registered<br />

on a Level of Service record. This record will be system-generated from<br />

information received from TMHP. The MCO nurse completes the Medical<br />

Necessity/Level of Care Assessment (MN/LOC) and submits the information<br />

from this form to TMHP. After TMHP determines Medical Necessity and<br />

computes the RUG value, this information is transmitted to DADS and stored in<br />

the SAS database.<br />

This record is system generated from the information stored in the SAS<br />

database. This system-generated record will have an End Date that must be<br />

extended through the last day of the month in which the ISP expires. For<br />

example, if Medical Necessity/RUG is approved with an effective date of<br />

5-13-11, the system-generated end date for the Level of Service record will be<br />

5-12-12. If the ISP period is 6-01-11 to 5-31-12, the Level of Service record will<br />

need to be extended to 5-31-12 so the member has coverage for the entire ISP<br />

period.<br />

To extend a Level of Service record for an SPW applicant:<br />

1. Select Level of Service in the Medical directory.<br />

2. An existing Level of Service record will appear. Select the record and<br />

scroll down to click on Modify or double-click on the record to open<br />

and modify.<br />

3. Move to the End Date field and change the date to the last day of the ISP<br />

period<br />

4. Save the record.<br />

If a Level of Service record has not been created in SAS, complete the<br />

following steps to add the record:<br />

1. Select Level of Service in the Medical directory.<br />

2. Select Add and a blank Level of Service record will appear.<br />

3. Move to the Type field and select CR – CBA RUG from the drop down<br />

Revised: 4/23/2012 8


list.<br />

SAS Help File<br />

4. Move to the Service Group field and select 19-STAR+PLUS from the<br />

drop down list.<br />

5. Move to the Level field and enter the Rug group.<br />

6. Move to the Begin Date field and enter the first day of the ISP period.<br />

7. Move to the End Date field and enter the last day of the ISP period<br />

8. Save the record.<br />

Medical Necessity - SPW<br />

The MCO nurse completes the Medical Necessity/Level of Care Assessment<br />

(MN/LOC) and submits the information to TMHP. After Medical Necessity is<br />

determined and the RUG value is computed, TMHP submits the decision back<br />

to DADS where it is stored in the SAS database.<br />

This record is system generated from the information stored in the SAS<br />

database. This system-generated record will have an End Date that must be<br />

extended through the last day of the month in which the Medical Necessity<br />

determination expires.<br />

For example, if Medical Necessity is approved with an effective date of 5-13-<br />

11, the system-generated end date will be 5-12-12. If the ISP period is 6-01-11<br />

to 5-31-12, the Medical Necessity record will need to be extended to 5-31-12<br />

so the member has coverage for the entire ISP period.<br />

To extend a Medical Necessity record for an SPW applicant:<br />

1. Select Medical Necessity in the Medical directory.<br />

2. An existing Medical Necessity record will appear. Select the record and<br />

scroll down to click on Modify or double-click on the record to open<br />

and modify.<br />

3. Move to the End Date field and change the date to the last day of the ISP<br />

period<br />

4. Save the record.<br />

If a Medical Necessity record has not been created in SAS, complete the<br />

following steps to add the record:<br />

1. Select Medical Necessity in the Medical directory.<br />

Revised: 4/23/2012 9


2. Select Add and a blank Medical Necessity record will appear.<br />

3. Move to the MN field and select Y-Yes from the drop down list.<br />

4. Move to the Permanent field and select N-No.<br />

SAS Help File<br />

5. Move to the Begin Date field and enter the first day of the ISP period.<br />

6. Move to the End Date field and enter the last day of the ISP period<br />

7. Save the record.<br />

Situations in which the Medical Necessity record must be FORCED:<br />

The Medical Necessity record must be forced in SAS to register a Medical<br />

Necessity determination for these situations:<br />

SPW services are not approved until 120 days after Medical<br />

Necessity was determined.<br />

Medical Necessity is approved on the portal but will not convert to<br />

SAS because of a mismatch of member information between the<br />

Medical Necessity/Level of Care Assessment (MN/LOC) and<br />

TIERS.<br />

An applicant who is in a Nursing Facility and receives Medicaid will<br />

begin receiving SPW services upon discharge from the facility.<br />

To force register Medical Necessity for an SPW applicant/member:<br />

1. Select Medical Necessity in the Medical directory.<br />

2. Select Add and a blank Medical Necessity record will appear.<br />

3. Move to the MN field and select Y-Yes from the drop down list.<br />

4. Move to the Permanent field and select N-No.<br />

5. Move to the Begin Date field and enter the first day of the ISP period.<br />

6. Move to the End Date field and enter the last day of the ISP period<br />

7. Click on Force and enter the reason for the Force under Force<br />

Comments.<br />

8. Save the record.<br />

Revised: 4/23/2012 10


Diagnosis – SPW<br />

SAS Help File<br />

The MCO nurse completes the Medical Necessity/Level of Care Assessment<br />

(MN/LOC) and submits the information from this form to TMHP. After TMHP<br />

determines Medical Necessity and computes the RUG value, this information<br />

along with the diagnosis code(s) is transmitted to DADS and stored in the SAS<br />

database.<br />

This record is system generated from the information stored in the SAS<br />

database. This system-generated record will have an End Date that is<br />

extended through the last day of the month in which the determination expires.<br />

For example, if Medical Necessity is approved with an effective date of<br />

11-13-11, the system-generated end date will be 11-12-12. If the ISP period is<br />

12-01-11 to 11-30-12, the diagnosis record will need to be extended to 11-30-<br />

12 so the member has diagnosis coverage for the entire ISP period.<br />

To extend a Diagnosis record for an SPW applicant/member:<br />

1. Select Diagnosis in the Medical directory.<br />

2. An existing Diagnosis record will appear. Select the record and scroll<br />

down to click on Modify or double-click on the record to open and<br />

modify.<br />

3. Move to the End Date field and change the date to the last day of the ISP<br />

period<br />

4. Save the record.<br />

If a Diagnosis record has not been created in SAS, complete the<br />

following steps to add the record:<br />

1. Select Diagnosis in the Medical directory.<br />

2. Select Add and a blank Diagnosis record will appear.<br />

3. Move to the Service Group field and select 19-STAR+PLUS from the<br />

drop down list.<br />

4. Move to the Begin Date field and enter the first day of the ISP period.<br />

5. Move to the End Date field and enter the last day of the ISP period<br />

6. Enter up to five diagnoses.<br />

7. Leave Version at the default.<br />

Revised: 4/23/2012 11


8. Save the record.<br />

Reassessment Service Authorization / SPW<br />

When authorizing SPW services for another ISP year check or create the<br />

following records according to the instructions for each record:<br />

Authorizing Agent<br />

Enrollment<br />

Service Plan<br />

Service Authorization<br />

Level of Service<br />

Medical Necessity<br />

Diagnosis<br />

Authorizing Agent – Reassessment / SPW<br />

SAS Help File<br />

Check the record for accuracy. If there are no changes leave the record openended.<br />

Currently, although SAS will accept multiple Authorizing Agent records,<br />

TMHP will only accept two Authorizing Agent records when a SAS <strong>file</strong> is<br />

transmitted to TMHP. Therefore, select NO in the Send to TMHP field for all<br />

updates.<br />

Enrollment – Reassessment / SPW<br />

Check the Enrollment record for accuracy and to be sure it is open-ended. If it<br />

is open-ended, make no changes. If it has an End Date, delete the End Date or<br />

create another record with a new Begin Date. To ensure that there is not a gap<br />

in service, the Begin Date of the enrollment for the new ISP year is the day<br />

after the End Date of the previous ISP year.<br />

Service Plan – Reassessment / SPW<br />

A new Service Plan record must be created to register the RUG cost level and<br />

the amount of services authorized for the new ISP year.<br />

To register a Service Plan for a new ISP year:<br />

1. Select Service Plan in the Program and Service directory.<br />

Revised: 4/23/2012 12


2. Select Add and a blank Service Plan record will appear.<br />

3. Leave the Type field at the default selection AN-ANNUAL PLAN.<br />

SAS Help File<br />

4. Move to the Service Group field and select 19-STAR+PLUS from the<br />

drop down list.<br />

5. Move to the Ceiling field and enter the annual SPW ISP cost limit for<br />

the RUG value entered on the Level of Service record.<br />

6. NOTE: For a ventilator dependent SPW member, enter the annual SPW<br />

ISP cost limit based on the RUG value and Ventilator use of the<br />

consumer (6-23 hours or 24 hours continuous).<br />

7. Move to the Begin Date field and enter the effective date of the new ISP<br />

year.<br />

8. Move to the End Date field and enter the last day of the new ISP year.<br />

9. Move to the Amount Authorized field and enter the total estimated cost<br />

of all SPW services authorized for the new ISP year.<br />

10. Leave the Amount Paid at the default setting of 0.00.<br />

11. Leave the Units Authorized at the default of 0.00.<br />

12. Leave the Units Paid at the default of 0.00.<br />

13. Save the record.<br />

Service Authorization – Reassessment / SPW<br />

If the MCO posts a timely reassessment packet, SPSU staff creates one<br />

service authorization record for SPW eligibility and one service authorization<br />

record for prescriptions for the new ISP year. To ensure there is no gap in<br />

service, the Begin Date of the authorization for the new ISP year is the day<br />

after the End Date of the previous ISP year.<br />

If the MCO does not post a timely reassessment packet, two service<br />

authorization records will be required for SPW eligibility and one for<br />

prescriptions. The first service authorization record for SPW eligibility will be<br />

entered with SG 19/SC 13 for the month(s) for which the ISP was late. The<br />

second service authorization record for SPW eligibility will be entered with SG<br />

19/SC 12 for the remaining ISP period.<br />

To enter a Service Authorization record for a timely Reassessment for<br />

SPW:<br />

Revised: 4/23/2012 13


1. Select Service Authorization in the Program and Service directory.<br />

2. Select Add and a blank Service Authorization record will appear.<br />

SAS Help File<br />

3. Move to the Service Group field and select 19-STAR+PLUS from the<br />

drop down list.<br />

4. Move to the Service Code field and select SC 12 – Case Management<br />

from the drop down list.<br />

5. Leave the Fund and Term Code at the defaults.<br />

6. Leave the Agency field at the default selection 324-DHS.<br />

7. Move to the Unit Type field and select 2 – MONTH from the drop down<br />

list.<br />

8. Move to the Units field and enter 1.00.<br />

9. Leave Amount at the default.<br />

10. Move to the Begin Date field and enter the effective date of the new ISP<br />

coverage period.<br />

11. Move to the End Date field and enter the last day of the new ISP<br />

coverage period.<br />

12. Move to the Contract No. field and enter the appropriate contract<br />

number of the MCO. Use the following chart to determine the correct<br />

contract number:<br />

MCO Service Area<br />

Contract<br />

Number<br />

Molina Bexar 1014430<br />

Molina Harris 1014431<br />

Molina Jefferson 1019598<br />

Molina Dallas 1018980<br />

Molina El Paso 1019987<br />

Molina Hidalgo 1019988<br />

Superior Bexar 1014433<br />

Superior Nueces 1014434<br />

Revised: 4/23/2012 14


Superior Dallas 1018981<br />

Superior Hidalgo 1019985<br />

Superior Lubbock 1019986<br />

United Healthcare Harris 1014435<br />

United Healthcare Jefferson 1019600<br />

United Healthcare Nueces 1014437<br />

United Healthcare Travis 1014438<br />

Amerigroup Bexar 1014439<br />

Amerigroup Harris 1014440<br />

Amerigroup Jefferson 1019599<br />

Amerigroup Travis 1014442<br />

Amerigroup El Paso 1019979<br />

Amerigroup Lubbock 1019983<br />

Amerigroup Tarrant 1018977<br />

Bravo Health Tarrant 1018979<br />

HealthSpring<br />

(Bravo)<br />

13. Leave NPI at the default.<br />

14. Save the record.<br />

Hidalgo 1019984<br />

SAS Help File<br />

To enter a Service Authorization record for an untimely Reassessment for<br />

SPW eligibility:<br />

1. Select Service Authorization in the Program and Service directory.<br />

2. Select Add and a blank Service Authorization record will appear.<br />

3. Move to the Service Group field and select 19-STAR+PLUS from the<br />

drop down list.<br />

Revised: 4/23/2012 15


4. Move to the Service Code field and select SC 13 – NURSING<br />

SERVICES from the drop down list.<br />

5. Leave the Fund and Term Code at the defaults.<br />

6. Leave the Agency field at the default selection 324-DHS.<br />

SAS Help File<br />

7. Move to the Unit Type field and select 4-PER AUTHORIZATION from<br />

the drop down list.<br />

8. Move to the Units field and enter 1.00.<br />

9. Leave Amount at the default.<br />

10. Move to the Begin Date field and enter the effective date of the new ISP<br />

coverage period.<br />

11. Move to the End Date field and enter the last day of the month the<br />

packet was posted.<br />

12. Move to the Contract No. field and enter the appropriate contract<br />

number of the MCO. Use the following chart to determine the correct<br />

contract number:<br />

MCO<br />

Service Area<br />

Molina Bexar 1014430<br />

Molina Harris 1014431<br />

Molina Jefferson 1019598<br />

Molina Dallas 1018980<br />

Molina El Paso 1019987<br />

Molina Hidalgo 1019988<br />

Superior Bexar 1014433<br />

Superior Nueces 1014434<br />

Superior Dallas 1018981<br />

Superior Hidalgo 1019985<br />

Superior Lubbock 1019986<br />

Contract Number<br />

Revised: 4/23/2012 16


United Healthcare Harris 1014435<br />

United Healthcare Jefferson 1019600<br />

United Healthcare Nueces 1014437<br />

United Healthcare Travis 1014438<br />

Amerigroup Bexar 1014439<br />

Amerigroup Harris 1014440<br />

Amerigroup Jefferson 1019599<br />

Amerigroup Travis 1014442<br />

Amerigroup El Paso 1019979<br />

Amerigroup Lubbock 1019983<br />

Amerigroup Tarrant 1018977<br />

Bravo Health Tarrant 1018979<br />

HealthSpring<br />

(Bravo)<br />

13. Leave NPI at the default.<br />

14. Save the record.<br />

Hidalgo 1019984<br />

SAS Help File<br />

Revised: 4/23/2012 17


To register a Service Authorization record for SPW eligibility for the<br />

remainder of the ISP Period:<br />

1. Select Service Authorization in the Program and Service directory.<br />

2. Select Add and a blank Service Authorization record will appear.<br />

SAS Help File<br />

3. Move to the Service Group field and select 19-STAR+PLUS from the<br />

drop down list.<br />

4. Move to the Service Code field and select SC 12 – Case Management<br />

from the drop down list.<br />

5. Leave the Fund and Term Code at the defaults.<br />

6. Leave the Agency field at the default selection 324-DHS.<br />

7. Move to the Unit Type field and select 2 – MONTH from the drop down<br />

list.<br />

8. Move to the Units field and enter 1.00.<br />

9. Leave Amount at the default.<br />

10. Move to the Begin Date field and enter the day after the end date of the<br />

Service Code 13 record entered above. (This should be the first of the<br />

month after the month the late reassessment packet was received.)<br />

11. Move to the End Date field and enter the last day of the new ISP<br />

coverage period.<br />

12. Move to the Contract No. field and enter the appropriate contract<br />

number of the MCO. Use the following chart to determine the correct<br />

contract number:<br />

MCO<br />

Service Area<br />

Molina Bexar 1014430<br />

Molina Harris 1014431<br />

Molina Jefferson 1019598<br />

Molina Dallas 1018980<br />

Molina El Paso 1019987<br />

Molina Hidalgo 1019988<br />

Contract Number<br />

Revised: 4/23/2012 17


Superior Bexar 1014433<br />

Superior Nueces 1014434<br />

Superior Dallas 1018981<br />

Superior Hidalgo 1019985<br />

Superior Lubbock 1019986<br />

United Healthcare Harris 1014435<br />

United Healthcare Jefferson 1019600<br />

United Healthcare Nueces 1014437<br />

United Healthcare Travis 1014438<br />

Amerigroup Bexar 1014439<br />

Amerigroup Harris 1014440<br />

Amerigroup Jefferson 1019599<br />

Amerigroup Travis 1014442<br />

Amerigroup El Paso 1019979<br />

Amerigroup Lubbock 1019983<br />

Amerigroup Tarrant 1018977<br />

Bravo Health Tarrant 1018979<br />

HealthSpring<br />

(Bravo)<br />

13. Leave NPI at the default.<br />

14. Save the record.<br />

Hidalgo 1019984<br />

SAS Help File<br />

To register a Service Code 60, Prescriptions service authorization for an SPW<br />

member at Reassessment (whether timely packet submittal or untimely packet<br />

submittal):<br />

1. Select Service Authorization in the Program and Service directory.<br />

2. Select Add and the Service Authorization record will appear.<br />

Revised: 4/23/2012 18


SAS Help File<br />

3. Move to the Service Group field and select 19-STAR+PLUS from the<br />

drop down list.<br />

4. Move to the Service Code field and select 60-PRESCRIPTIONS from<br />

the drop down list.<br />

5. Leave the Fund and Term Code at the defaults.<br />

6. Leave the Agency field at the default selection 324-DHS.<br />

7. Move to the Unit Type field and select 2-MONTH from the drop down list.<br />

8. Move to the Units field and enter 1.00.<br />

9. Leave Amount at the default.<br />

10. Move to the Begin Date field and enter the effective date of the new ISP<br />

coverage period.<br />

11. Move to the End Date field and enter the end date of the new ISP<br />

coverage period.<br />

12. Leave the Contract No. field at the default<br />

13. Leave NPI at the default.<br />

14. Save the record.<br />

15. Select Submit to SAS after all the service authorization records are<br />

completed.<br />

Level of Service – Reassessment / SPW<br />

All SPW members must have a RUG registered on a Level of Service record.<br />

This record will be system-generated from information received from TMHP.<br />

The MCO nurse completes the Medical Necessity/Level of Care Assessment<br />

(MN/LOC) and submits the information from this form to TMHP. After TMHP<br />

determines Medical Necessity and computes the RUG value, this information<br />

is transmitted to DADS and stored in the SAS database.<br />

This record is system-generated from the information stored in the SAS<br />

database. This system-generated record will have a Begin and End Date that<br />

matches the new ISP year.<br />

For example, a member with an initial ISP coverage period of 12-01-11 thru<br />

11-30-12 is re-authorized for SPW eligibility. The new ISP year will be effective<br />

12-01-12 thru 11-30-13. These new Begin and End Dates will be systemgenerated<br />

in the Level of Service record.<br />

Revised: 4/23/2012 19


Medical Necessity – Reassessment / SPW<br />

SAS Help File<br />

The MCO nurse completes the Medical Necessity/Level of Care Assessment<br />

(MN/LOC) for the annual reassessment and submits the information from this<br />

form to TMHP. After Medical Necessity is determined and the RUG value is<br />

computed, TMHP submits the decision back to the DADS where it is stored in<br />

the SAS database.<br />

This record is system generated from the information stored in the SAS<br />

database. This system-generated record will have a Begin Date and an End<br />

Date that matches the newly certified ISP year.<br />

For example, a member with an initial ISP coverage period of 2-01-11 thru 1-<br />

31-12 is re-authorized for SPW eligibility. The new ISP year will be effective 2-<br />

1-12 thru 1-31-13. These new Begin and End Dates will be system generated<br />

in the Medical Necessity record. The Medical Necessity record must be forced<br />

in SAS to register a Medical Necessity determination for a reassessment in the<br />

following situations:<br />

A member <strong>file</strong>s a timely appeal on a Medical Necessity denial and<br />

the fair hearing will not be held until after the ISP expires.<br />

Medical Necessity is approved in the portal but will not convert to<br />

SAS because of a mismatch of member information between the<br />

Medical Necessity/Level of Care Assessment (MN/LOC) and<br />

TIERS.<br />

Diagnosis – Reassessment / SPW<br />

All SPW members must have a diagnosis registered on a Diagnosis record.<br />

This record will be system-generated from information received from TMHP.<br />

The MCO nurse completes the Medical Necessity/Level of Care Assessment<br />

(MN/LOC) and submits the information from this form to TMHP. After TMHP<br />

determines Medical Necessity and computes the RUG value, this diagnosis<br />

information is transmitted to DADS and stored in the SAS database.<br />

This record is system-generated from the information stored in the SAS<br />

database. This system-generated record will have a Begin and End Date that<br />

matches the new ISP year.<br />

For example, a member with an initial ISP coverage period of 11-01-11 thru<br />

10-31-12 is re-authorized for SPW eligibility. The new ISP year will be effective<br />

11-01-12 thru 10-31-13. These new Begin and End Dates will be systemgenerated<br />

in the Diagnosis record.<br />

Revised: 4/23/2012 20


Transfers / SPW<br />

SAS Help File<br />

There are several situations that are considered transfers for SPW members,<br />

and the procedures differ for each.<br />

Transfers from CBA services to SPW Services<br />

When a CBA consumer moves into a STAR+PLUS service area, he must<br />

receive services through Managed Care. When this happens, the losing DADS<br />

case manager closes the CBA case using the CBA Wizard and Code 034 –<br />

Transferred to Managed Care and an end date that equals the end of the month<br />

of move.<br />

Once the CBA consumer has transferred to the STAR+PLUS Service Area, the<br />

SPSU staff in the gaining STAR+PLUS service area follows the same procedures<br />

as in the Initial Service Authorization / SPW section, with the following<br />

exceptions:<br />

Even though there is an existing ISP, the Begin Date for the SPW records is<br />

the date the member is enrolled in an MCO.<br />

The End Date for the Service Authorization (SC 12 and 60) records, the Service<br />

Plan record and the Level of Service record remains the same date as the<br />

current CBA ISP period.<br />

The SPSU staff does not need to complete a Level of Service – PR for the<br />

consumer. They only need the Level of Service – CR created.<br />

Example: A CBA consumer with an ISP period of 11/01/11 to 10/31/12<br />

transfers to a STAR+PLUS service area and begins receiving SPW services on<br />

01/01/12. The Begin Date is the date he enrolled with an MCO and the End<br />

Date for these records remains 10/31/12.<br />

Transfers from SPW to CBA Services<br />

When a STAR+PLUS member transfers from a STAR+PLUS service area into a<br />

non-STAR+PLUS service area, the SPSU staff closes all Service Group 19<br />

SPW records, with the exception of Medical Necessity, using the last day of the<br />

month of move as the End Date.<br />

To close the Authorizing Agent record:<br />

1. Open the SPW member’s case in SAS.<br />

2. Move to Authorizing Agent from the Case Worker directory and select<br />

Authorizing Agent record.<br />

3. Select the open record and then choose Modify or double-click on the<br />

Revised: 4/23/2012 21


ecord to open and modify.<br />

4. Move to the End Date field and enter the effective date of the<br />

termination, which is the last day of the month of move.<br />

5. Save the record.<br />

To close the Enrollment record:<br />

SAS Help File<br />

1. Move to Enrollment from the Program and Service directory and select<br />

Enrollment record.<br />

2. Select the open record and then choose Modify or double-click on the<br />

record to open and modify.<br />

3. Move to the End Date field and enter the effective date of the<br />

termination, which is the last day of the month of move.<br />

4. Move to the Termination Code field and select the appropriate code<br />

from the drop down list.<br />

5. Save the record.<br />

To close the Service Plan record:<br />

1. Move to Service Plan from the Program and Service directory and<br />

select Service Plan record.<br />

2. Select the open record and then choose Modify or double-click on the<br />

record to open and modify.<br />

3. Move to the End Date field and enter the effective date of the<br />

termination, which is the last day of the month of move.<br />

4. Save the record.<br />

To close the Service Authorization (SC 12/60) records:<br />

1. Move to Service Authorization in the Program and Service directory.<br />

2. Select the appropriate Service Authorization record(s) from the list.<br />

3. Select Modify.<br />

4. Move to the End Date field and enter the effective date of the<br />

termination, which is the last day of the month of move.<br />

Revised: 4/23/2012 22


5. Move to the Termination Code field and select “39 – Other” (or<br />

appropriate code) from the drop down list.<br />

6. Save the record.<br />

To close the Level of Service record:<br />

SAS Help File<br />

1. Move to Level of Service in the Medical directory and select Level of<br />

Service record.<br />

2. Select the open record and then choose Modify or double-click on the<br />

record to open and modify.<br />

3. Move to the End Date field and enter the effective date of the<br />

termination, which is the last day of the month of move.<br />

4. Save the record.<br />

To close the Diagnosis record:<br />

1. Move to Diagnosis in the Medical directory and select the Diagnosis<br />

record.<br />

2. Select the open record and then choose Modify or double-click on the<br />

record to open and modify.<br />

3. Move to the End Date field and enter the effective date of the<br />

termination, which is the last day of the month of move.<br />

4. Save the record.<br />

5. Submit the records.<br />

Transfers From One STAR+PLUS Area To Another STAR+PLUS Area<br />

There are two different situations that can occur when a STAR+PLUS member<br />

transfers from one service area to another service area. The first is when a<br />

member transfers to a new service area that his current MCO also serves, and<br />

he wants to stay with that MCO. Even though he is staying with the same<br />

MCO, the contract number will change and his records will need to be closed<br />

under the previous contract number and opened under the new contract<br />

number. The second is when the member changes MCOs in the new service<br />

area.<br />

To process the transfer, the losing SPSU staff closes the existing Authorizing<br />

Revised: 4/23/2012 23


SAS Help File<br />

Agent and Service Authorization (SC 12) records. The gaining SPSU staff<br />

opens a new Service Authorization record (SC 12) using the MCO contract<br />

number in the new service area.<br />

To close the Authorizing Agent record:<br />

1. Open the SPW member’s case in SAS.<br />

2. Move to Authorizing Agent from the Case Worker directory and select<br />

Authorizing Agent record.<br />

3. Select the open record and then choose Modify or double-click on the<br />

record to open and modify.<br />

4. Move to the End Date field and enter the effective date of the<br />

termination, which is the last day of the month in which the member<br />

moved to the new service area.<br />

5. Save the record.<br />

To close the Service Authorization record:<br />

1. Move to Service Authorization in the Program and Service directory.<br />

2. Open the appropriate Service Authorization (SC 12) record.<br />

3. Select the open record and then choose Modify or double-click on the<br />

record to open and modify.<br />

4. Move to the End Date field and enter the effective date of the<br />

termination. This will be the last day of the month in which the member<br />

moved to the new service area.<br />

5. Move to the Termination Code field and select “39 – Other” (or the<br />

appropriate code) from the drop down list.<br />

6. Select Submit from the Command Menu or the Toolbar.<br />

Once the gaining SPSU staff verifies the month in which the member moves to<br />

the new service area, he is responsible for opening the Authorizing Agent and<br />

Service Authorization (SC 12) records necessary to authorize SPW services<br />

in the new service area.<br />

The Service Authorization records are opened according to procedures<br />

Revised: 4/23/2012 24


SAS Help File<br />

outlined in Initial Service Authorizations for SPW members with the following<br />

exceptions:<br />

The Begin Date for these records is the first day of the month following the<br />

month the member moved to the new service area.<br />

The End Date for the Service Authorization (SC 12) record is the same as the<br />

current ISP period.<br />

For example, if a SPW member with an ISP period of 11/01/11 to 10/31/12<br />

transfers to another STAR+PLUS service area on 01/15/12, the End Date for<br />

these records remains 10/31/12.<br />

Transfers From One MCO To Another MCO In The Same Service Area<br />

The SPSU processes the request by closing the existing Service Authorization<br />

record (SC 12) for the losing MCO and creating a new Service Authorization<br />

record (SC 12) for the gaining MCO.<br />

To close the existing Service Authorization records:<br />

1. Move to Service Authorization in the Program and Service directory.<br />

2. Open the appropriate Service Authorization record.<br />

3. Click on Modify or double-click on the record to open and modify.<br />

4. Move to the End Date field and enter the last day of the month of move<br />

and the day before the member’s enrollment date in the new MCO.<br />

5. Move to the Termination Code field and select “39 – Other” (or the<br />

appropriate code) from the drop down list.<br />

6. Save the record.<br />

7. Select Submit from the Command Menu or the Toolbar.<br />

To create a new Service Authorization record for the new MCO:<br />

1. Select Service Authorization in the Program and Service directory.<br />

2. Select Add and a blank Service Authorization record will appear.<br />

3. Move to the Service Group field and select 19-STAR+PLUS from the<br />

drop down list.<br />

4. Move to the Service Code field and select SC 12 – Case Management<br />

from the drop down list.<br />

Revised: 4/23/2012 25


5. Leave the Fund and Term Code at the defaults.<br />

6. Leave the Agency field at the default selection 324-DHS.<br />

SAS Help File<br />

7. Move to the Unit Type field and select 2 – MONTH from the drop down<br />

list.<br />

8. Move to the Units field and enter 1.00.<br />

9. Leave Amount at the default.<br />

10. Move to the Begin Date field and enter the enrollment date of the new<br />

MCO.<br />

11. Move to the End Date field and enter the last day of the ISP coverage<br />

period.<br />

12. Move to the Contract No. field and enter the appropriate contract<br />

number of the MCO. Use the following chart to determine the correct<br />

contract number:<br />

MCO<br />

Service Area<br />

Contract<br />

Number<br />

Molina Bexar 1014430<br />

Molina Harris 1014431<br />

Molina Jefferson 1019598<br />

Molina Dallas 1018980<br />

Molina El Paso 1019987<br />

Molina Hidalgo 1019988<br />

Superior Bexar 1014433<br />

Superior Nueces 1014434<br />

Superior Dallas 1018981<br />

Superior Hidalgo 1019985<br />

Superior Lubbock 1019986<br />

United Healthcare Harris 1014435<br />

United Healthcare Jefferson 1019600<br />

Revised: 4/23/2012 26


United Healthcare Nueces 1014437<br />

United Healthcare Travis 1014438<br />

Amerigroup Bexar 1014439<br />

Amerigroup Harris 1014440<br />

Amerigroup Jefferson 1019599<br />

Amerigroup Travis 1014442<br />

Amerigroup El Paso 1019979<br />

Amerigroup Lubbock 1019983<br />

Amerigroup Tarrant 1018977<br />

Bravo Health Tarrant 1018979<br />

HealthSpring<br />

(Bravo)<br />

13. Leave NPI at the default.<br />

14. Save the record.<br />

15. Submit the record.<br />

Hidalgo 1019984<br />

Money Follows the Person Authorization for an SPW Applicant<br />

SAS Help File<br />

After SPSU verifies that the consumer left the nursing facility, they complete the<br />

following steps listed below. SPSU does not close the Authorizing Agent, Medical<br />

Necessity, Level of Service (RUG) records. SPSU must also insure Provider<br />

Claims Services closes the Enrollment and Service Authorization records for<br />

Service Codes 1 or 3, 60, and 50.<br />

Create a one day STAR+PLUS service authorization for the first day of the<br />

month in which a MFP consumer is discharged from a nursing facility and<br />

begins receiving Home and Community Based Services STAR+PLUS Waiver<br />

(SPW) services, unless the MFP applicant discharges on the first of a month.<br />

For example: a consumer leaves the nursing facility and begins (SPW)<br />

services on 12-25-11. The SPSU staff registers the initial ISP in SAS with an<br />

effective date of 12-25-11 through 12-31-12. In addition to registering the initial<br />

ISP, the SPSU staff creates all the records listed below with a Begin Date of<br />

12-01-11 and an End Date of 12-01-11.<br />

Revised: 4/23/2012 27


SAS Help File<br />

Add the following records for Service Group 19 to create the one day service<br />

authorization:<br />

Service Authorization<br />

Medical Necessity<br />

Diagnosis<br />

Level of Service<br />

Authorizing Agent (if needed)<br />

Enrollment<br />

Service Plan<br />

A one day overlap of the records listed is allowed.<br />

Note: Members released from a nursing facility and authorized for SPW<br />

services should be enrolled under Money Follows the Person. In the<br />

Enrollment record, select “Rider 28/37 FAC to COMM” from the drop down list<br />

in the Enrolled From field. Do not use “Enrolled from nursing facility” to<br />

designate MFP members.<br />

To Authorize SPW Eligibility for an MFP Applicant:<br />

After creating the one-day records above, create the records needed for the<br />

ongoing MFP SPW eligibility.<br />

These records must be completed to create an initial service authorization for<br />

SPW:<br />

Authorizing Agent<br />

Enrollment<br />

Service Plan<br />

Service Authorization<br />

Level of Service<br />

Medical Necessity<br />

Diagnosis<br />

Authorizing Agent - SPW<br />

There will be one authorizing agent registered for an MFP applicant.<br />

The STAR+PLUS support unit (SPSU) or Health and Human Services<br />

Commission Managed Care Operations (HMCO) staff is registered as the<br />

authorizing agent when the initial authorization is authorized.<br />

To register an authorizing agent for an MFP applicant:<br />

1. Select Authorizing Agent in the Case Worker directory.<br />

Revised: 4/23/2012 28


2. Select Add and a blank Authorizing Agent record will appear.<br />

3. Move to the Type field and select CM-Case Manager from the drop<br />

down list.<br />

SAS Help File<br />

4. Move to the Group field and select 19-STAR+PLUS from the drop down<br />

list.<br />

5. Leave the Send to TMHP field at the default selection N-NO.<br />

6. Move to the Begin Date field and enter the date the record is being<br />

created. Leave the End Date field at the default 00/00/0000.<br />

7. Move to the Auth Agent field and enter STAR+PLUS.<br />

8. Leave the Agency field at the default selection 324-DHS.<br />

9. Move to the Name field and enter the SPSU/HMCO staff’s name.<br />

10. Move to the Phone field and enter the telephone number of the<br />

authorizing agent. Enter the area code, phone number and extension.<br />

11. Move to the Mail Code field and enter the appropriate Managed Care<br />

Organization (MCO) Plan Code.<br />

12. Save the record.<br />

SERVICE<br />

AREA<br />

MCO PLAN NAME MCO<br />

PLAN<br />

CODE<br />

Bexar Amerigroup Community Care 45<br />

Molina 46<br />

Superior 47<br />

Dallas Molina 9F<br />

Superior Health Plan 9H<br />

El Paso Molina 33<br />

Amerigroup 34<br />

Harris AMERIGROUP Community Care 7P<br />

United Healthcare 7R<br />

Molina 7S<br />

Hidalgo HealthSpring (Bravo) H7<br />

Molina H6<br />

Superior H5<br />

Jefferson Amerigroup Community Care 8R<br />

United Healthcare 8S<br />

Molina 8T<br />

Revised: 4/23/2012 29


SAS Help File<br />

Lubbock Amerigroup Community Care 5A<br />

Superior 5B<br />

Nueces United Healthcare 85<br />

Superior Health Plan 86<br />

Tarrant Amerigroup Community Care 69<br />

Bravo Health 6C<br />

Travis Amerigroup Community Care 19<br />

United Healthcare 18<br />

Revised: 4/23/2012 30


Enrollment - SPW<br />

To register enrollment for an MFP applicant:<br />

1. Select Enrollment in the Program and Service directory.<br />

2. Select Add and a blank Enrollment record will appear.<br />

SAS Help File<br />

3. Move to the Service Group field and select 19-STAR+PLUS from the<br />

drop down list.<br />

4. Move to the Enrolled From field and select the appropriate entry from<br />

the drop down list. If this is a Money Follows the Person authorization, be<br />

sure to select 12-Rider 37/28 (FAC to Comm) from the drop-down list.<br />

5. Move to the Living Arrangement field, and select the appropriate<br />

community-based living arrangement from the drop down list.<br />

6. Move to the Begin Date field and enter the date the member is enrolled<br />

in his MCO, which will always be the 1 st day of a month. Leave the End<br />

Date field at the default.<br />

7. Leave the Termination Code and Waiver Type at the defaults.<br />

8. Save the record.<br />

Service Plan - SPW<br />

The service plan record is used to register an Individual Service Plan (ISP) for<br />

an SPW member. The record includes the annual SPW ISP cost limit based on<br />

the member’s Resource Utilization Group (RUG) value and the total estimated<br />

cost of SPW services taken from the member’s ISP, Form 3671-1.<br />

To register a service plan for an MFP applicant:<br />

1. Select Service Plan in the Program and Service directory.<br />

2. Select Add and the Service Plan record will appear.<br />

3. Leave the Type field at the default selection AN-ANNUAL PLAN.<br />

4. Move to the Service Group field and select 19-STAR+PLUS from the<br />

drop down list.<br />

5. Move to the Ceiling field and enter the annual SPW ISP cost ceiling for<br />

the RUG value entered on the Level of Service record.<br />

For a ventilator dependent SPW member, enter the annual SPW ISP<br />

Revised: 4/23/2012 31


SAS Help File<br />

cost limit based on the RUG value and Ventilator use of the consumer<br />

(6-23 hours or 24 hours continuous).<br />

6. Move to the Begin Date field and enter the effective date of the ISP<br />

coverage period.<br />

7. Move to the End Date field and enter the last day of the ISP coverage<br />

period.<br />

8. Move to the Amount Authorized field and enter the total estimated cost<br />

of all SPW services authorized for the current ISP coverage period from<br />

the Form 3671-1.<br />

9. Leave the Amount Paid at the default setting of 0.00.<br />

10. Leave the Units Authorized at the default of 0.00.<br />

11. Leave the Units Paid at the default of 0.00.<br />

12. Save the record.<br />

Service Authorization - SPW<br />

The STAR+PLUS Support Unit (SPSU) staff creates one service authorization<br />

record for SPW eligibility and one service authorization record for<br />

prescriptions.<br />

To register a Service Authorization record for MFP applicant:<br />

1. Select Service Authorization in the Program and Service directory.<br />

2. Select Add and a blank Service Authorization record will appear.<br />

3. Move to the Service Group field and select 19-STAR+PLUS from the<br />

drop down list.<br />

4. Move to the Service Code field and select SC 12 – Case Management<br />

from the drop down list.<br />

5. Leave the Fund and Term Code at the defaults.<br />

6. Leave the Agency field at the default selection 324-DHS.<br />

7. Move to the Unit Type field and select 2 – MONTH from the drop down<br />

list.<br />

8. Move to the Units field and enter 1.00.<br />

9. Leave Amount at the default.<br />

Revised: 4/23/2012 32


10. Move to the Begin Date field and enter the effective date of the ISP<br />

coverage period.<br />

SAS Help File<br />

11. Move to the End Date field and enter the last day of the ISP coverage<br />

period.<br />

12. Move to the Contract No. field and enter the appropriate contract<br />

number of the MCO. Use the following chart to determine the correct<br />

contract number:<br />

MCO Service Area Contract Number<br />

Molina Bexar 1014430<br />

Molina Harris 1014431<br />

Molina Jefferson 1019598<br />

Molina Dallas 1018980<br />

Molina El Paso 1019987<br />

Molina Hidalgo 1019988<br />

Superior Bexar 1014433<br />

Superior Nueces 1014434<br />

Superior Dallas 1018981<br />

Superior Hidalgo 1019985<br />

Superior Lubbock 1019986<br />

United Healthcare Harris 1014435<br />

United Healthcare Jefferson 1019600<br />

United Healthcare Nueces 1014437<br />

United Healthcare Travis 1014438<br />

Amerigroup Bexar 1014439<br />

Amerigroup Harris 1014440<br />

Amerigroup Jefferson 1019599<br />

Amerigroup Travis 1014442<br />

Amerigroup El Paso 1019979<br />

Revised: 4/23/2012 33


Amerigroup Lubbock 1019983<br />

Amerigroup Tarrant 1018977<br />

Bravo Health Tarrant 1018979<br />

HealthSpring<br />

(Bravo)<br />

13. Leave NPI at the default.<br />

14. Save the record.<br />

Hidalgo 1019984<br />

SAS Help File<br />

To register a Service Code 60, Prescriptions service authorization for an MFP<br />

applicant:<br />

1. Select Service Authorization in the Program and Service directory.<br />

2. Select Add and the Service Authorization record will appear.<br />

3. Move to the Service Group field and select 19-STAR+PLUS from the<br />

drop down list.<br />

4. Move to the Service Code field and select 60-PRESCRIPTIONS from<br />

the drop down list.<br />

5. Leave the Fund and Term Code at the defaults.<br />

6. Leave the Agency field at the default selection 324-DHS.<br />

7. Move to the Unit Type field and select 2-MONTH from the drop down list.<br />

8. Move to the Units field and enter 1.00.<br />

9. Leave Amount at the default.<br />

10. Move to the Begin Date field and enter the effective date of the ISP<br />

coverage period.<br />

11. Move to the End Date field and enter the end date of the ISP coverage<br />

period.<br />

12. Leave the Contract No. field at the default<br />

13. Leave NPI at the default.<br />

14. Save the record.<br />

15. Select Submit to SAS after both records are completed.<br />

Revised: 4/23/2012 34


Level of Service - SPW<br />

SAS Help File<br />

There will be an existing Service Group 1 (NF) Level of Service record.<br />

However, the SPSU will be required to create a new Level of Service record for<br />

Service Group 19 SPW. The Service Group 1 (NF) Level of Service record can<br />

remain open.<br />

To add a Level of Service record, complete the following steps:<br />

1. Select Level of Service in the Medical directory.<br />

2. Select Add and a blank Level of Service record will appear.<br />

3. Move to the Type field and select CR – CBA RUG from the drop down<br />

list.<br />

4. Move to the Service Group field and select 19-STAR+PLUS from the<br />

drop down list.<br />

5. Move to the Level field and enter the Rug group.<br />

6. Move to the Begin Date field and enter the first day of the ISP period.<br />

7. Move to the End Date field and enter the last day of the ISP period<br />

8. Save the record.<br />

Medical Necessity - SPW<br />

The MCO nurse completes the Medical Necessity/Level of Care Assessment<br />

(MN/LOC) and submits the information to TMHP. After Medical Necessity is<br />

determined and the RUG value is computed, TMHP submits the decision back<br />

to DADS where it is stored in the SAS database.<br />

This record is system generated from the information stored in the SAS<br />

database. This system-generated record will have an End Date that must be<br />

extended through the last day of the month in which the Medical Necessity<br />

determination expires.<br />

For example, if Medical Necessity is approved with an effective date of 5-13-<br />

11, the system-generated end date will be 5-12-12. If the ISP period is 6-01-11<br />

to 5-31-12, the Medical Necessity record will need to be extended to 5-31-12<br />

so the member has coverage for the entire ISP period.<br />

To extend a Medical Necessity record for an MFP applicant:<br />

1. Select Medical Necessity in the Medical directory.<br />

Revised: 4/23/2012 35


SAS Help File<br />

2. An existing Medical Necessity record will appear. Select the record and<br />

scroll down to click on Modify or double-click on the record to open<br />

and modify.<br />

3. Move to the End Date field and change the date to the last day of the ISP<br />

period<br />

4. Save the record.<br />

If a Medical Necessity record has not been created in SAS, complete the<br />

following steps to add the record:<br />

1. Select Medical Necessity in the Medical directory.<br />

2. Select Add and a blank Medical Necessity record will appear.<br />

3. Move to the MN field and select Y-Yes from the drop down list.<br />

4. Move to the Permanent field and select N-No.<br />

5. Move to the Begin Date field and enter the first day of the ISP period.<br />

6. Move to the End Date field and enter the last day of the ISP period<br />

7. Save the record.<br />

Situations in which the Medical Necessity record must be FORCED:<br />

The Medical Necessity record must be forced in SAS to register a Medical<br />

Necessity determination for these situations:<br />

SPW services are not approved until 120 days after Medical<br />

Necessity was determined.<br />

Medical Necessity is approved on the portal but will not convert to<br />

SAS because of a mismatch of member information between the<br />

Medical Necessity/Level of Care Assessment (MN/LOC) and<br />

TIERS.<br />

An applicant who is in a Nursing Facility and receives Medicaid will<br />

begin receiving SPW services upon discharge from the facility.<br />

To force register Medical Necessity for an MFP applicant:<br />

1. Select Medical Necessity in the Medical directory.<br />

2. Select Add and a blank Medical Necessity record will appear.<br />

Revised: 4/23/2012 36


3. Move to the MN field and select Y-Yes from the drop down list.<br />

4. Move to the Permanent field and select N-No.<br />

SAS Help File<br />

5. Move to the Begin Date field and enter the first day of the ISP period.<br />

6. Move to the End Date field and enter the last day of the ISP period<br />

7. Click on Force and enter the reason for the Force under Force<br />

Comments.<br />

8. Save the record.<br />

Diagnosis – SPW<br />

There will be an existing Service Group 1 Diagnosis record. The SPSU must<br />

create a new Diagnosis record for Service Group 19 SPW.<br />

To add a Service Group 19 Diagnosis record in SAS, complete the<br />

following steps:<br />

1. Select Diagnosis in the Medical directory.<br />

2. Select Add and a blank Diagnosis record will appear.<br />

3. Move to the Service Group field and select 19-STAR+PLUS from the<br />

drop down list.<br />

4. Move to the Begin Date field and enter the first day of the ISP period.<br />

5. Move to the End Date field and enter the last day of the ISP period<br />

6. Enter up to five diagnoses.<br />

7. Leave Version at the default.<br />

8. Save the record.<br />

Money Follows the Person Demonstration for an SPW Applicant<br />

Follow the instructions for an MFP Applicant above, with the Service<br />

Authorization record completed as follows:<br />

1. Select Service Authorization in the Program and Service directory.<br />

2. Select Add and a blank Service Authorization record will appear.<br />

3. Move to the Service Group field and select 19-STAR+PLUS from the<br />

drop down list.<br />

Revised: 4/23/2012 37


SAS Help File<br />

4. Move to the Service Code field and select SC 12 – Case Management<br />

from the drop down list.<br />

5. Move to the Fund Code and select 19 MFP – Money Follows Person.<br />

6. Leave the Term Code at the defaults.<br />

7. Leave the Agency field at the default selection 324-DHS.<br />

8. Move to the Unit Type field and select 2 – MONTH from the drop down<br />

list.<br />

9. Move to the Units field and enter 1.00.<br />

10. Leave Amount at the default.<br />

11. Move to the Begin Date field and enter the effective date of the ISP<br />

coverage period.<br />

12. Move to the End Date field and enter the last day of the ISP coverage<br />

period.<br />

13. Move to the Contract No. field and enter the appropriate contract<br />

number of the MCO. Use the following chart to determine the correct<br />

contract number:<br />

MCO Service Area Contract Number<br />

Molina Bexar 1014430<br />

Molina Harris 1014431<br />

Molina Jefferson 1019598<br />

Molina Dallas 1018980<br />

Molina El Paso 1019987<br />

Molina Hidalgo 1019988<br />

Superior Bexar 1014433<br />

Superior Nueces 1014434<br />

Superior Dallas 1018981<br />

Superior Hidalgo 1019985<br />

Superior Lubbock 1019986<br />

United Healthcare Harris 1014435<br />

Revised: 4/23/2012 38


United Healthcare Jefferson 1019600<br />

United Healthcare Nueces 1014437<br />

United Healthcare Travis 1014438<br />

Amerigroup Bexar 1014439<br />

Amerigroup Harris 1014440<br />

Amerigroup Jefferson 1019599<br />

Amerigroup Travis 1014442<br />

Amerigroup El Paso 1019979<br />

Amerigroup Lubbock 1019983<br />

Amerigroup Tarrant 1018977<br />

Bravo Health Tarrant 1018979<br />

HealthSpring<br />

(Bravo)<br />

14. Leave NPI at the default.<br />

15. Save the record.<br />

Hidalgo 1019984<br />

SAS Help File<br />

Note: Once the 365-day timeframe for MFPD has been used, the fund code in<br />

the Service Authorization record will be changed to the default.<br />

Money Follows the Person Eligibility for an Applicant Moving to CBA<br />

After the SPSU determines eligibility for SPW and notifies the applicant of<br />

waiver eligibility, the consumer will discharge to the CBA region. The SPSU<br />

will not enter any records in SAS. The gaining CBA case manager will<br />

complete the CBA authorization in SAS using the CBA Wizard.<br />

Money Follows the Person Eligibility for an Applicant Moving from CBA to<br />

SPW<br />

After the losing CBA case manager determines eligibility for CBA and notifies<br />

the applicant of waiver eligibility, the consumer will discharge to the managed<br />

care service area. The SPSU will enter SPW authorization into SAS after the<br />

applicant moves to the managed care area following the MFP steps.<br />

Revised: 4/23/2012 39


SAS Help File<br />

Note: If the consumer is leaving the nursing facility on the first of the month<br />

and will begin services the same day, no one-day authorization is needed. If<br />

he is leaving on any day after the first of the month, the SPSU will complete<br />

the one-day authorization so that services can begin upon his arrival in the<br />

STAR+PLUS service area.<br />

Example: The MFP consumer is determined eligible for CBA on 11/17/11. He<br />

plans to discharge from the nursing facility 11/20/11. Upon his arrival in the<br />

STAR+PLUS service area, the SPSU will enter a one-day authorization for<br />

11/1/11-11/1/11. The SPSU will then enter the initial SPW eligibility into SAS<br />

with an effective begin date of 11/20/11.<br />

Mutually Exclusive Services within SPW<br />

To close services that are mutually exclusive, the DADS case manager must<br />

close the DADS’ services with an effective date one day prior to the date the<br />

member is eligible for SPW services.<br />

For example, if a DADS consumer receiving Family Care (FC), Emergency<br />

Response Services (ERS) and Home Delivered Meals (HDM) becomes eligible<br />

for SPW services on 12/01/11, he will begin receiving his services through his<br />

MCO on that date. Therefore, the losing DADS case manager must close the<br />

FC, ERS and HDM services with an effective date of 11/30/11.<br />

MDCP Age Out to SPW<br />

The SPSU will enter the initial SPW eligibility into SAS using the steps for<br />

Initial eligibility with one exception. The Effective Begin Date for all the records<br />

will be the 21 st birthday.<br />

It is possible the Medical records (MN/Level of Service/Diagnosis) will have to<br />

be extended to cover the entire ISP period.<br />

Terminations / SPW<br />

The Enrollment and Service Authorization records must be closed in SAS<br />

when all services for an existing SPW member are terminated. When<br />

Enrollment is terminated, the authorizing agent has to manually terminate each<br />

SPW service authorization record.<br />

Terminating All Services / SPW<br />

To terminate all services for an existing SPW member:<br />

Revised: 4/23/2012 40


1. Search for the member’s SPW case and open the <strong>file</strong>.<br />

2. Move to Programs and Services directory and select Enrollment<br />

record.<br />

3. Open the active record and select Modify.<br />

4. Move to the End Date field and enter the effective date of the<br />

termination.<br />

SAS Help File<br />

5. Move to the Termination Code field and select the appropriate code<br />

from the drop down list.<br />

6. Save the record.<br />

7. Next, open the Service Authorization (SC 12 and SC 60) records from<br />

this directory to close any open records.<br />

8. Select Modify.<br />

9. Move to the End Date field of each record and enter the effective date of<br />

the termination.<br />

10. Move to the Termination Code field of each record and select the<br />

appropriate code from the drop down list.<br />

11. Save the records.<br />

12. Submit the records.<br />

It is not necessary to close all the existing records for a SPW service<br />

authorization (Medical Necessity; Applied Income, if applicable; Level of<br />

Service) unless the member will be transferred to another service group.<br />

However, the SPSU staff can close all these records, as well, using the<br />

effective date of termination in the End Date fields. If the SPW member will be<br />

transferred to another service group or if he reapplies when these records are<br />

still valid, all the existing records for SPW services must be closed using the<br />

effective date of termination in the End Date fields.<br />

Appeal Extensions for Continued Benefits / SPW<br />

If a SPW member <strong>file</strong>s an appeal and requests continued benefits, the SPSU<br />

will extend all records (includes Service Authorization, Service Plan, Medical<br />

Necessity, Level of Service and Diagnosis) by four calendar months. To<br />

accomplish this, open each record and modify the record. Change the End<br />

Date to the last day of the month – four months in the future. (This is<br />

completed each time an extension is needed)<br />

Be sure to save each modified record and to submit the records when you<br />

have finished changing them<br />

Revised: 4/23/2012 41

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