ONE HOMEBUILDER. 101 REASONS. - Webb & Brown Neaves
ONE HOMEBUILDER. 101 REASONS. - Webb & Brown Neaves
ONE HOMEBUILDER. 101 REASONS. - Webb & Brown Neaves
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<strong>ONE</strong> <strong>HOMEBUILDER</strong>. <strong>101</strong> <strong>REASONS</strong>.
WHAT DEFINES WEBB & BROWN-NEAVES FROM ALL OTHER BUILDERS?<br />
AN UNWAVERING DEDICATION TO CRAFTSMANSHIP.<br />
Every day, our designers and builders go<br />
above and beyond traditional expectations to<br />
craft homes which are timelessly flawless in<br />
both style and functionality. In fact, we’ll give<br />
you over <strong>101</strong> reasons why we believe we build<br />
better homes – many you would rightly expect<br />
from a reputable builder, though far too often<br />
they are overlooked.<br />
It’s all the detail you can see, and the endless detail you can’t,<br />
which gives every <strong>Webb</strong> & <strong>Brown</strong>-<strong>Neaves</strong> home eternal style<br />
and value; qualities which you are sure to appreciate for years<br />
and years to come.<br />
No wonder so many of those who build with us once, build<br />
with us for life.<br />
We hope you too choose to build with <strong>Webb</strong> & <strong>Brown</strong>-<br />
<strong>Neaves</strong>. We know of at least <strong>101</strong> reasons why this is one<br />
decision you’ll be forever thankful for.<br />
THE BEGINNINGS<br />
• At <strong>Webb</strong> & <strong>Brown</strong>-<strong>Neaves</strong>, before any plans are drawn,<br />
prices calculated, or agreements signed, we take the<br />
time to sit down and work through essential preliminary<br />
details with you.<br />
• The process of selecting your new home begins with our<br />
experienced consultants who, rather than your usual pushy<br />
salespeople, are highly trained professionals employed to<br />
give you valuable advice.<br />
• Our display homes will demonstrate to you our innovative<br />
design and superior craftsmanship. To assist you with<br />
your decision, we will provide you with professional, easy<br />
to follow brochures, so at a glance you can see all the<br />
dimensions, sizes, inclusions and exclusions. We are open<br />
and transparent about the exclusions and don’t hide any<br />
information from you.<br />
• Once you have selected a home, our documentation<br />
starts with a Preparation of Plans Agreement and not<br />
directly with a building contract (as some builders do).<br />
This means that you will have copies of plans, addendas<br />
and specifications at your disposal before we ask you to<br />
sign any building contract.<br />
• We only use Fixed Price Lump Sum Housing Industry<br />
Association (HIA) Building Contracts for your peace<br />
of mind. Some builders will ask you to sign their own<br />
contracts. Our contracts are written by an independent<br />
body to provide equity to both parties.<br />
• Naturally, all of our homes include Home Owners<br />
Indemnity Insurance.<br />
• A feature survey is completed and an engineer’s report<br />
is commissioned for every home we build. Test holes are<br />
dug by the engineer to determine soil conditions and any<br />
possible adverse site conditions before commencement<br />
of construction. The engineer will design the foundations<br />
and slab for each individual home rather than use a<br />
blanket approach.<br />
• Prior to siteworks, we re-peg your building site. This<br />
ensures that existing boundary pegs and fences are<br />
in the correct locations and that the home will be<br />
accurately positioned on the site. This is included in<br />
every <strong>Webb</strong> & <strong>Brown</strong>-<strong>Neaves</strong> home and is not a last<br />
minute extra cost to you. Some builders charge hundreds<br />
of dollars extra for this service even though it is an<br />
essential part of the construction process.<br />
THE SITEWORKS<br />
• All <strong>Webb</strong> & <strong>Brown</strong>-<strong>Neaves</strong>’ siteworkers are independent<br />
contractors with experience in all soil and site types. We<br />
utilise a two-quote system to achieve the most competitive<br />
price for you. Other building companies with their own<br />
siteworks contractors will not send your plans out for<br />
competitive quotes.<br />
• The sand levels between the house and the fences are<br />
intentionally lowered during siteworks, so that when your<br />
footings are dug the excess sand can be placed outside of<br />
the compacted slab area. That means not having to place<br />
uncompacted sand under the slab which may affect the<br />
structural integrity of the home at a later date. This can also<br />
reduce the need to remove a large amount of excess sand<br />
at a later date which may involve extra costs.<br />
THE SLAB AND FOOTINGS<br />
• As mentioned previously, the slab and footings are<br />
designed on an individual basis by an independent<br />
structural engineer.<br />
• Before your slab is poured we provide termite protection<br />
under the slab. We only use registered and approved<br />
treatments and adhere to strict application guidelines.<br />
• After completion, an additional treatment is provided<br />
around the home’s perimeter with a separate treatment<br />
applied under the garage as required by the Building<br />
Code of Australia. Some builders do not provide this twostage<br />
system.<br />
• 0.2mm thick polythene is used under all slabs for water<br />
proofing. All joints are overlapped and securely taped.<br />
• A seven-day cure period is allowed for slabs, with<br />
additional spray cure applied to slabs which may possibly<br />
become affected by extreme weather conditions.<br />
• We undertake random concrete strength testing by a<br />
NATA approved laboratory to ensure quality and strength<br />
is maintained. This analysis is fundamental to our quality<br />
assurance process.<br />
• We use a minimum reinforcing mesh size of F63 (F72 to<br />
wet areas) which is much stronger and more rigid than<br />
the mesh often used by many other builders. Our mesh is<br />
overlapped and wired firmly in place to prevent slippage<br />
during the concrete pour.<br />
• Ribbed reinforcing mesh is used to improve the bonding<br />
strength between the mesh and concrete.<br />
• ‘Bar Chairs’ are used to ensure the reinforcing mesh is<br />
located at the correct height within the middle of the slab.’<br />
This is often overlooked by other builders, leaving the<br />
reinforcing sitting at the bottom of the slab which will not<br />
produce maximum strength.<br />
• We use concrete pumps to spread our concrete, at no<br />
additional cost. We don’t allow trucks to run across<br />
prepared slab areas.<br />
• Concrete grano flooring to driveways, garages and carports<br />
is 100mm thick. Some builders only provide 75mm thick<br />
flooring, resulting in an obvious reduction in strength.<br />
BRICKWORK<br />
• Only clay bricks are used to both internal and external<br />
walls. (No lime silica or aerated concrete blocks are used.)<br />
• We offer a wide choice of face bricks in our standard<br />
allowances.<br />
• We supply a full two-course waterproofing parge to the<br />
edge of the concrete slab to resist water penetration into<br />
your home. The first course of internal & external brickwork<br />
is laid with a damp course mortar to minimise moisture<br />
penetration inside the home.<br />
• We provide our bricklayers with only the best high grade<br />
cements and do not use inferior mortar mixes often used by<br />
other builders.<br />
• To ensure that our homes are solidly built, our brick<br />
mortar is randomly tested by an external NATA approved<br />
laboratory.<br />
• Galvanised lintels & T Bars are used as standard.<br />
• Brick weld reinforcing wire is used in certain applications<br />
at our discretion even when it is not a requirement of the<br />
building codes. This will give you added peace of mind as<br />
to the structural integrity of your home for years to come.<br />
• Brick paving edges are bedded in mortar to prevent<br />
movement and spreading of paving.<br />
ELECTRICAL & GAS METER BOXES<br />
• Meter boxes are rebated, which means they sit neatly into<br />
brickwork and the brick cut out line is hidden from view.<br />
• Our meter boxes are constructed from PGI and the doors<br />
all have safety edges.<br />
• Combination gas/electric meter boxes are used as gas<br />
connection is a standard item in all our homes.<br />
• We exclusively use a special large meterbox which will<br />
accommodate 48 poles to allow for future add-ons.<br />
ROOF FRAMES<br />
• We use steel and timber beams in preference to purlin<br />
straps. This helps prevent abnormal roof sagging and<br />
ceiling cracks.<br />
• <strong>Webb</strong> & <strong>Brown</strong>-<strong>Neaves</strong> roof frame standards adopt many<br />
tried and proven practices of the past, often well above<br />
current Australian building standards.<br />
• Specially graded timber (MGP) is used for ceiling joists and<br />
selected rafters, creating stronger and more stable roof<br />
and ceiling structures. Cross trimming of ceiling joists is<br />
carried out (often not done by other builders).<br />
• Main roof pitches are generally above 25 degrees<br />
(other builders’ sometimes pitch as low as 18 degrees).<br />
Higher roof pitch improves appearance and assists with<br />
weatherproofing and water run-off. Extensive wind-loading<br />
details are incorporated as required.<br />
FLASHINGS<br />
• <strong>Webb</strong> & <strong>Brown</strong>-<strong>Neaves</strong> have developed and adhere to one<br />
of the most comprehensive set of flashing details.<br />
• Bond breakers are used to prevent cracking on all of our<br />
two storey homes.<br />
• Discrete soaker trays are also extensively used on our two<br />
storey homes.<br />
• Sill trays are used under sliding doors to upper floor<br />
balconies to prevent water ingress under the frames.<br />
• Galvanised flashings and fascias are made from quality<br />
zincalume. We only use 20kg lead, not 15kg as used by<br />
other builders.<br />
METAL FASCIAS & GUTTERS<br />
• WB fascias are 100mm deep and 0.65mm thick. This<br />
fascia is the heaviest gauge used in the residential market.<br />
• The advantage of a heavy gauge fascia is its ability to remain<br />
straight and is less susceptible to marking from the fascia clips.<br />
• Storm master gutters are available on request to <strong>Webb</strong><br />
& <strong>Brown</strong>-<strong>Neaves</strong> clients at no additional cost. This can<br />
prevent gutters overflowing into the roof if downpipes<br />
become blocked.<br />
• Colorbond fascias and gutters are standard on all our<br />
homes, at no additional cost.<br />
PLASTERING & CEILINGS<br />
• Protective corner beads are built into all plastered walls in<br />
trafficable areas as standard. This will help your home ride<br />
the wear and tear of everyday living smoothly.<br />
• We only use first grade cement for our float plaster finish.
• Periodical testing of plaster is undertaken by an<br />
independent NATA approved test laboratory.<br />
• Damp proofing is used to all shower recesses behind tiles<br />
Shower recesses are tanked to prevent water seepage<br />
problems later on.<br />
• The underneath of all balconies and external soffit’s are<br />
render finished (not just left unsightly and ‘off form’).<br />
• To control nail popping problems and to reduce long term<br />
maintenance, ceiling sheets are firmly screwed in place (not<br />
nailed). Ceilings are back blocked for added strength.<br />
CARPENTERS<br />
• Side, rear and front rails to robe and linen cupboard shelves<br />
are made from solid timber. They are plugged and nailed<br />
into the walls, not just glued or nailed directly into place.<br />
• White lined shelving to robes and linen cupboards are<br />
16mm thick melamine (not 12mm and not just raw<br />
chipboard).<br />
• Our external doors are sealed top and bottom before<br />
painting. (NOTE: The manufacturer’s warranty is voided if<br />
this is not done).<br />
• External door skins are made of Duracoat, not just MDF.<br />
• All mouldings and varnished timbers are sanded prior to<br />
being finished by the painter.<br />
• Where skirting boards are requested, they are securely<br />
plugged and nailed to walls (not just glued).<br />
• To avoid possible moisture problems we seal the<br />
bottoms & tops of doors in all wet areas, prior to<br />
painting and fixing of doors.<br />
CUPBOARDS<br />
• We use 16mm HMR (highly moisture resistant) board in all<br />
kitchens and vanities. Many other builders use 13mm nonmoisture<br />
resistant particle board to cut costs. This board can<br />
swell and distort when it comes into contact with moisture.<br />
• All our laminate doors have ABS edges.<br />
• We fit only quality adjustable soft-closing hinges to all<br />
cabinetwork doors and use soft-closing mechanisms on all<br />
our drawers.<br />
• We offer you the personal assistance of our interior<br />
designer to personalise your kitchen. Our extensive<br />
prestart demonstration room and the award winning<br />
showroom of our kitchen cabinetmakers are at your<br />
disposal to assist with your selections.<br />
• All of our cabinet work is custom made to your individual<br />
requirements. We do not use ‘off the shelf’ cabinets, so you<br />
are truly free to customise your cabinetwork.<br />
WINDOW FRAMES & MIRRORS<br />
• <strong>Webb</strong> & <strong>Brown</strong>-<strong>Neaves</strong> exclusively use Jason Windows<br />
for our aluminium windows and sliding doors. Jason have<br />
been manufacturing quality windows and sliding doors for<br />
the WA housing industry for more than 50 years.<br />
• We use sliding doors with mortice deadlocks (not just a<br />
face mounted catch). Our sliding doors also include bolt<br />
locks which firmly lock the doors into the top and bottom<br />
of the frames.<br />
• Mortice deadlocks have keyed locks fitted inside the door,<br />
rather than the face mounted variety.<br />
• Key operated sliding door locks are dead lockable on<br />
both sides.<br />
• The door keeper is inside the frame, not on the outside.<br />
• Our sliding doors and hinged doors are keyed alike to the<br />
front door.<br />
• We also provide keylock integrated window locks for<br />
security that are all keyed alike.<br />
• Breezelocks are included as standard on opening windows<br />
which allow windows to be locked in the open position for<br />
security and ventilation. These are often an extra cost with other<br />
builders and may be required to qualify for insurance coverage.<br />
• We use mohair seals to both sides of sliding window frames<br />
to eliminate rattles and prevent draughts.<br />
• Our simple window catches only require a one handed<br />
action to open (ideal for children or the aged).<br />
• Instead of a 50mm wide frame, we use a robust<br />
75mm wide frame that firmly bridges the 50mm brick<br />
cavity. This ensures that your frames fit tightly into your<br />
brickwork and won’t rattle or leak.<br />
• We use extruded sections to flyscreens, not roll formed<br />
sections. The extruded sections are more resistant to<br />
creasing and bending.<br />
• We supply top hung sliding flyscreen doors with top rollers<br />
so no sand or dirt fouls the rollers and jams the doors.<br />
• A wide range of powder coated colours are available. All<br />
powder coating is an absolute minimum of 50 microns thick.<br />
• We use quality rollers to window sashes, not just plastic<br />
skids which are used in some other windows.<br />
• Extensive tests conducted by NATA certified testing<br />
authorities prove the suitability of Jason products for use in<br />
all areas of Western Australia.<br />
• All shower screens and bathroom windows come with<br />
laminated or toughened glass as standard.<br />
INTERNAL DOOR FRAMES<br />
• Benefits of our internal door frames include:<br />
• Roll formed profile from 1.12mm thick zinc annealed metal,<br />
which has excellent anti-corrosion qualities.<br />
• Corner joints are tagged, mitred and welded, eliminating<br />
ugly gaps in the corners.<br />
• All deluxe metal door frames have fully welded corners and<br />
are not just spot welded.<br />
• Door frames include a built-in bull nose architrave of<br />
substantial size.<br />
• Rubber buffers are provided on door frames to reduce<br />
noise as doors close.<br />
• Wire brick ties are attached to the frames to secure them<br />
firmly into the brickwork as standard practice.<br />
• Convenient lift-off hinges feature on toilet doors for<br />
emergency access.<br />
BALUSTRADING<br />
• Where wrought iron balustrading is selected, our<br />
engineering fabricators work to strict material<br />
specifications.<br />
• To achieve a premium external finish, wrought iron<br />
balustrading is hot dip galvanised then coated with a two<br />
pack epoxy paint finish.<br />
• This generally consists of an epoxy primer and<br />
polyurethane topcoat. This quality finish is standard in all<br />
areas, not just in salty coastal areas, for no extra charge.<br />
TIMBER ENTRY DOOR FRAMES<br />
• Our timber entry frames are rebated from a single piece<br />
of timber to create a solid door stop. We don’t just use a<br />
nailed on door stop which could come loose over time.<br />
• Keyed dead locks are standard on all external entry doors.<br />
• Painted entry door frames are made with durable<br />
hardwoods. Some of our homes also have speciality timber<br />
frames included as standard. These are always finished with<br />
quality varnishes and paints to our unique specifications.<br />
• Wherever possible, we utilise renewable timber resources<br />
and encourage our suppliers to use the same renewable<br />
resources in the construction of our homes.<br />
WALL & FLOOR TILES<br />
• We provide generous purchase allowances for wall and<br />
floor tiling. A full range of tiles can be selected from your<br />
choice of a large number of suppliers.<br />
• Flexible adhesives are used for large tiled areas, and<br />
in areas with possible ground movement to prevent<br />
unsightly cracking.<br />
• We ensure damp proofing is used in the plaster float coat<br />
of shower walls prior to tiling.<br />
• All shower floor and wall junctions and bases are tanked<br />
(fully sealed) with a special waterproof membrane prior to<br />
tiles being laid to prevent future water leakage.<br />
• For aesthetics, floor tiles continue under toilet pans and are<br />
not cut around the base, eliminating unsightly joints.<br />
• Baths are packed firmly to form a solid base and minimise<br />
any movement. This should prevent any shrinkage or cracks<br />
around the top of the bath. We seal this joint with a flexible<br />
silicon to prevent water leakage.<br />
• We use a flexible mould-resistant silicon for all junctions<br />
between cabinets and tiles and also between vertical<br />
and horizontal tile surfaces in showers to give a superior<br />
waterproofing finish.<br />
• We recommend an on site meeting with our tiler to discuss<br />
preferred layouts and patterns before work is commenced.<br />
• We include mitred tiles to corner tiling where required. This<br />
creates neater finishes where the sides and edges of tiles<br />
would otherwise have been exposed. Each tile is individually<br />
mitred to suit the corner joint. Other builders charge extra for<br />
this service.<br />
PLUMBING<br />
• Chrome metal-finish floor wastes are included in all <strong>Webb</strong><br />
& <strong>Brown</strong>-<strong>Neaves</strong> homes, rather than the cheaper, less<br />
durable plastic type.<br />
• We only use vitreous china vanity basins and toilet suites.<br />
• Our standard specification toilet suites include soft-closing<br />
seats.<br />
• Neat flanges are installed, where possible, to all shelves<br />
and cupboards around pipe penetrations.<br />
• All floor wastes flow to grated sumps on the external walls<br />
(rather than just spilling to open soil).<br />
• All water services under the slab are sleaved in PVC and<br />
insulated, hence minimising water hammer and heat loss.<br />
• Waste traps to kitchens are located under the top shelf,<br />
thus eliminating large elongated holes in the shelf. This also<br />
saves shelf space.<br />
• Washing machine connection points are located separately<br />
to spout taps to conceal unsightly washing machine hoses<br />
behind the machine.<br />
• We use inset laundry troughs built into cabinets, not cheap,<br />
prefabricated plastic laundry troughs and cabinets.<br />
• All homes with external rendered walls have water services<br />
and electrical connections chased into the wall (not just<br />
planted on the face of the render). Garden tap pipes are<br />
also chased into walls and include non-return valves as<br />
standard.<br />
• Tempering valves are used to safely control hot water<br />
temperatures in your home. We provide a minimum<br />
of two tempering valves to selectively control the water<br />
temperature in your bathroom and ensuite, not just one<br />
valve for the whole home. Many other builders provide a<br />
single tempering valve to the whole of the home which can<br />
result in you getting inadequate water temperatures to the<br />
remaining taps in your kitchen and laundry.<br />
ELECTRICAL COMP<strong>ONE</strong>NTS<br />
• <strong>Webb</strong> & <strong>Brown</strong>-<strong>Neaves</strong> insisted on installing an RCD earth<br />
leakage safety circuit into our homes long before they were<br />
legally enforced. We use a minimum of two safety circuits<br />
as standard to prevent electrocution from light and power<br />
points.<br />
• We limit the number of light and power point circuits on<br />
each RCD to minimise avoidable power outages.<br />
• Wall boxes are insulated for all light and power switches.<br />
• We provide double power points as standard throughout<br />
our homes.<br />
• Conduits are chased into the walls for all horizontal wiring<br />
for safety.<br />
• Mains voltage smoke detectors are hardwired into the<br />
home for peace of mind.<br />
• Flame retardant covers are installed over recessed light<br />
fittings as standard.<br />
• Plug bases are fitted to all our exhaust fans in the roof<br />
space for easy removal and maintenance.<br />
• <strong>Webb</strong> & <strong>Brown</strong>-<strong>Neaves</strong> use Australian made materials<br />
where possible. We encourage our suppliers to do likewise.<br />
• Where requested, TV points are installed in separate wall<br />
chases with conduits for safety and better reception.
#BG-1519WBN<br />
• <strong>Webb</strong> & <strong>Brown</strong>-<strong>Neaves</strong> was the first WA home builder to<br />
introduce a flexible structured cabling system for telephone,<br />
computer, audio and video signal distribution throughout<br />
your home as standard. We are at the forefront of this<br />
developing technology and want to make sure your home is<br />
accessible to all future technologies and want to make sure<br />
your home is future proofed.<br />
• We also provide an electronic security system with motion<br />
sensors, reed switch to front door, keypad and two sirens<br />
with all homes. We provide a digital ready television<br />
antenna on the roof of your home. This is all part of our<br />
technology package called ‘Futurelink’. (NOTE: Some<br />
promotional homes do not have a Futurelink package<br />
automatically included.)<br />
Note: White Series and some promotional homes do not<br />
have a Futurelink package included.<br />
PAINTING<br />
• All painting work is carried out by experienced and<br />
registered painting contractors using only quality A.P.A.S.<br />
(Australian Paint Approved Scheme) approved paints.<br />
• Galvanised primer and 2 top coats is used on all fascias,<br />
metal surfaces, gutters and downpipes prior to painting,<br />
where non-colorbond materials are requested. (most<br />
builders only include two coats).<br />
• Suitable primers, sealers and undercoats are applied to<br />
ensure the longevity of paint work.<br />
• Where full internal wall painting is included, or requested,<br />
we use a premium durable, washable acrylic paint. This is<br />
part of a three coat paint system which includes applying<br />
a solvent based sealer to the plastered walls before two<br />
finishing coats of premium washable paint are applied.<br />
• We also use a sealer coat to all ceilings followed by two<br />
coats of ceiling paint.<br />
• We supply a free consultation and expert advice for colour<br />
selections with our interior decorator and painter on site.<br />
AFTERWARDS<br />
• Sometimes your new home will require maintenance. We<br />
treat after sales maintenance as importantly as we would<br />
the commencement of your home.<br />
• We provide you with an easy to follow home care<br />
maintenance manual. Instruction booklets and appliance<br />
guarantees are supplied at your key handover meeting.<br />
• A comprehensive six month maintenance period is provided<br />
with each home (some builders consider four months to be<br />
enough).<br />
• Our maintenance commitment is real and we welcome<br />
your feedback at all times.<br />
• All our maintenance work is carried out by a dedicated,<br />
experienced team whose aim is to fix any problem as<br />
quickly as possible with minimum disruption to you.<br />
RELAX, YOU’RE BUILDING WITH THE BEST<br />
• <strong>Webb</strong> & <strong>Brown</strong>-<strong>Neaves</strong> was established in 1978 and<br />
is a privately owned and operated Western Australian<br />
company.<br />
• The founding director, Garry <strong>Brown</strong>-<strong>Neaves</strong> is still very<br />
much a part of the company today, ensuring that the<br />
quality and service being delivered is as superior as it was<br />
when the company first started.<br />
• At <strong>Webb</strong> & <strong>Brown</strong>-<strong>Neaves</strong> we actually design and build the<br />
homes we sell (unlike some other ‘builders’ which are only<br />
marketing fronts that never actually build any homes).<br />
• Year after year, <strong>Webb</strong> & <strong>Brown</strong>-<strong>Neaves</strong> continues to<br />
win almost every building award available including the<br />
Golden Key Award and numerous HIA and MBA Building<br />
Excellence awards. We are eight-time winners of both the<br />
WA and National Quality Builder of the Year Award.<br />
129 Hasler Road Osborne Park,<br />
Western Australia 6017.<br />
T 9208 9000 F 9208 9050<br />
E info@wbhomes.com.au<br />
wbhomes.com.au<br />
• We were also proud recipients of the inaugural Ministry for<br />
Fair Trading’s Award for Excellence in Customer Service.<br />
• However, winning awards and accolades is not what our<br />
building company is about. Our success can only be<br />
measured by the satisfaction we deliver to our clients. This<br />
is evident in the repeat and referral business we receive<br />
from past clients. References and testimonials are readily<br />
available for your perusal in our offices.<br />
QUALITY ASSURED<br />
• To ensure that the optimum level of quality is achieved,<br />
<strong>Webb</strong> & <strong>Brown</strong>-<strong>Neaves</strong> operates a Quality Assurance system<br />
complying with the requirements of Australian Standard<br />
AS/NZS ISO 9001. We were one of the first home builder<br />
in WA to achieve this rating. Many other builders still do not<br />
conform to this quality standard.<br />
10 YEAR STRUCTURAL WARRANTY<br />
• In addition to our sincere commitment to maintenance, a<br />
real 10-year structural guarantee is provided with every<br />
one of our homes. This is well above the six-year statutory<br />
requirement and is transferable upon resale of your home to<br />
the new owners.<br />
CLIENT LIAISON<br />
• Our specialist client liaison teams are all highly<br />
experienced in the building industry and are always<br />
available to help and advise you on all facets of your<br />
homes’ construction. You are also able to talk about your<br />
home with our building supervisors and we welcome<br />
your feedback on the home as it progresses. Other<br />
builders often screen calls to their building supervisors<br />
and will not allow clients to talk with their supervisor. We<br />
see this access as an important point of feedback and<br />
communication in building your new home.<br />
QUALITY MATERIALS & CRAFTSMANSHIP<br />
• While we only use the highest quality building materials,<br />
we are constantly researching new methods of construction<br />
and inspiring new depths of innovation from our awardwinning<br />
inhouse design team.<br />
• Many of our tradespeople have been working with us for<br />
years, and in fact, a large number of our staff members<br />
are registered builders in their own right. Not surprisingly,<br />
we build a large number of quality homes each year for<br />
people who are actually qualified builders themselves.<br />
• At <strong>Webb</strong> & <strong>Brown</strong>-<strong>Neaves</strong> we are committed to<br />
occupational health and safety with continuous training<br />
and reviews of methods and safety procedures. We<br />
periodically request independent safety reports and work<br />
closely with industry bodies to create and maintain a safe<br />
work environment for your home site.<br />
• New trade contractors must meet our high standards<br />
before commencement of work. We examine past work<br />
and check references before allowing new contractors to<br />
work on your home.<br />
YOUR OWN INDIVIDUAL DESIGN TEAM<br />
• <strong>Webb</strong> & <strong>Brown</strong>-<strong>Neaves</strong> are renowned for providing a<br />
large selection of innovative building designs and styles,<br />
and we are constantly improving and upgrading our<br />
design features. Our design department features talented<br />
teams of architects and designers who constantly produce<br />
outstanding homes which we are proud to construct.<br />
These design teams are readily available for you to make<br />
variations to any of our plans. They will also assist you with<br />
designing your new home from a blank canvas if preferred.<br />
• Independent research has shown that if/when the time<br />
comes to sell your home, you will quite likely realise a better<br />
price and sell your home faster because of the fact it was<br />
built by <strong>Webb</strong> & <strong>Brown</strong>-<strong>Neaves</strong>. Ask your local real estate<br />
agent to confirm this information.<br />
MBA Best Customer Service 2000, 01, 03, 04, 06, 08 • HIA Western<br />
Australian Professional Builder of the Year 2002 - 03, 03 - 04, 04 - 05,<br />
06 - 07, 09, 10 • HIA Australian Professional Builder of the Year 2003, 05<br />
• MBA Excellence in Building Practice 2005, 06 • HIA Golden Key Award<br />
2000, 04, 06 • HIA Professional Major Builder 2010 • MBA Project Home<br />
Builder of the Year 2011 • HIA 2011 Winner of 6 Awards.<br />
YOUR OWN INTERIOR DECORATOR<br />
SERVICE<br />
• To assist you with the finishing touches in your new home,<br />
<strong>Webb</strong> & <strong>Brown</strong>-<strong>Neaves</strong> offer the services of a Professional<br />
Interior Decorator at no extra cost. We will happily assist<br />
you with any facet of the decorating and interior design of<br />
your new home free of charge.<br />
• As an independent builder, <strong>Webb</strong> & <strong>Brown</strong>-<strong>Neaves</strong> has<br />
the freedom to specify any product or brand without fear<br />
or favour. Only products that meet our strict performance<br />
criteria and represent good value to you are considered.<br />
• These items represent a small sample of the standards to<br />
which we work, and are not necessarily readily apparent<br />
when you visit our display homes.<br />
• Naturally, all our new homes are treated as individual<br />
projects and can be personalised to your requirements.<br />
This includes customising everything from retaining wall<br />
positioning to bathroom layouts, appliance selections and<br />
roof coverings.<br />
• We recommend you consult the plans and specifications<br />
lists of the many home designs we offer to more accurately<br />
determine the specific features of each home.<br />
ENVIRONMENTAL DESIGN AND<br />
SUSTAINABILITY<br />
• <strong>Webb</strong> & <strong>Brown</strong>-<strong>Neaves</strong> understand the importance of<br />
creating a home that is comfortable all year round and<br />
minimises energy consumption. The principles of passive<br />
solar design are considered with all of our homes, as the<br />
correct orientation of your home ensures that it maximises<br />
the full solar aspect of your site.<br />
• We respect the need to develop environmentally<br />
responsible construction technology through utilising the<br />
most sustainable building practices available. As one of the<br />
first HIA Greensmart partners, we are constantly looking at<br />
ways to minimise construction wastage and develop even<br />
more efficient construction methods.<br />
• At <strong>Webb</strong> & <strong>Brown</strong>-<strong>Neaves</strong>, we’ve made a genuine<br />
commitment to being pro-active in the fight to sustain our<br />
environment.<br />
• We offset carbon emissions by turning 100% of our CO2<br />
emissions into trees.<br />
• We also ensure that our fleet vehicles, head office and<br />
display home emissions are offset with trees planted by<br />
Carbon Neutral.<br />
• Our office buildings and display homes now use 25%<br />
GreenPower Accredited Renewable Energy. ‘Natural<br />
Power’ by Synergy is energy that is generated from<br />
renewable sources that either cannot be depleted or can be<br />
replaced, such as solar and wind. Generating renewable<br />
energy produces no greenhouse gas with minimal impact<br />
on the environment.<br />
• Our commitments to the environment are externally<br />
audited to ensure our compliance every year.<br />
COMMUNITY PARTNERSHIP<br />
• As the founding company of the Alcock <strong>Brown</strong>-<strong>Neaves</strong><br />
(ABN) Group, our company contributes to the Western<br />
Australian community in areas such as medical research,<br />
community assistance, relief work and most importantly,<br />
supporting positive environmental outcomes.<br />
• For information on the Alcock <strong>Brown</strong>-<strong>Neaves</strong> Group and<br />
our charitable foundation, log on to www.abngroup.com.au<br />
Choosing a home builder is one of the biggest<br />
decisions you’ll ever make. Thank you for<br />
taking to time to read our story. We hope we<br />
have made your decision a little easier.