Leil Lowndes - Conversation Confidence.pdf - Motivational Magic
Leil Lowndes - Conversation Confidence.pdf - Motivational Magic
Leil Lowndes - Conversation Confidence.pdf - Motivational Magic
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Technique #6: WHAT COLOR IS YOUR TIME?<br />
Whenever you call anyone, always ask, "Is this a g _ _ _ t _ _ _ to talk?"<br />
Technique #7: LISTEN FOR BACKGROUND NOISES<br />
When you're listening to someone on the phone and you hear another line ringing or a dog or baby, ask if they:<br />
Technique #8: SALUTE THE SPOUSE<br />
Always a _ _ _ _ _ _ _ _ the person who answers the phone before asking for your party.<br />
Technique #9: THE PROP CHECK<br />
Get all your telephone m _ _ _ _ _ _ _ _ in order before answering the phone.<br />
Technique #10: THE MAKE BELIEVE HOLD BUTTON<br />
At home, don't let a family member s _ _ _ _ for you to come to the phone.<br />
Fill in the following acronym for sensitive hold button operation. When you must put them on hold, tell your caller:<br />
W _________________________________________________________<br />
H __________________________________________________________<br />
A __________________________________________________________<br />
T __________________________________________________________<br />
Never say just "thank you" at the end of a conversation. Always say: