September Newsletter - Bodybuilding.com
September Newsletter - Bodybuilding.com
September Newsletter - Bodybuilding.com
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EMPLOYEE DAY DEPARTMENT<br />
Tucker Bruno 1 FL Warehouse<br />
Lance Henning 2 Marketing<br />
Lindsey Harrie 2 Operations<br />
Raquel Moreno 4 Human resources<br />
Antonio Martin 4 PA Warehouse<br />
Lorie Park 4 Product Development<br />
Veronique Hager 5 IT Development<br />
Paul Hanley 5 PA Warehouse<br />
Michael Whittinghill 6 Category Management<br />
Anthony Maxwell 6 Customer service<br />
Ashley Sutton 6 Customer service<br />
Darian Kern 6 PA Warehouse<br />
Annie Redding 8 Marketing<br />
Eric Johnson 10 Category Management<br />
Arthur Eslinger 11 IT Development<br />
Isaac Howard 13 IT Development<br />
Jimmy Hamilton 14 Customer service<br />
Mike Shearer 14 Customer service<br />
Shay Massey 17 Customer service<br />
<strong>September</strong> <strong>Newsletter</strong><br />
The <strong>Bodybuilding</strong>.<strong>com</strong> Mission:<br />
To help our visitors reach their health, fitness, and appearance<br />
goals through information, motivation, and supplementation.<br />
Happy Birthday!<br />
EMPLOYEE DAY DEPARTMENT<br />
Joseph Nardo 17 FL Warehouse<br />
Breanna Byrd 21 Finance - Analytics<br />
Zachary Taylor 21 ID Warehouse<br />
Nick Dotson 21 Marketing<br />
James Nolen 21 Business Intelligence<br />
Zanna Sutton 23 Customer service<br />
Rutherford Black 24 FL Warehouse<br />
William Frost 24 FL Warehouse<br />
Cody Nebeker 25 Category Management<br />
Brian Kahn 25 Digital Publishing<br />
John McAlpin 25 FL Warehouse<br />
Kirk Calzacorta 25 Marketing<br />
Deb Hanley 25 PA Warehouse<br />
Stephen Dickens 27 Catalog<br />
Wes Snyder 27 Customer service<br />
Jeff Van Nest 27 ID Warehouse<br />
Curtis Christiansen 27 Legal<br />
Brady Hook 28 Customer service<br />
Mark Vachon 30 Business Intelligence<br />
Aaron Kindall 30 Customer service
Great Company<br />
Great Mission<br />
Great Opportunity...<br />
Company Luncheon Dates<br />
Corporate Offices Sept 21<br />
Costa Rica Offices Sept 19<br />
Customer Service Sept 28<br />
Idaho Sept 12<br />
Florida Sept 21<br />
Pennsylvania TBD<br />
Company Metrics<br />
Last Month:<br />
New Hires 14<br />
Total Employees 562<br />
Facebook Likes 971,394+<br />
Twitter Followers 81,293 +<br />
Contact Center Metrics<br />
Last Month:<br />
Phones 31,175<br />
Emails 37,815<br />
Chats 23,143<br />
Total Contacts 92,133<br />
Where Science Meets Innovation<br />
By: Brian Rand<br />
I can remember vividly meeting the DeLuca family in early 2002, flying out to Boise, Idaho, to<br />
their modest corporate office, a team of 20 or so employees back then. <strong>Bodybuilding</strong>.<strong>com</strong> was<br />
an up-and-<strong>com</strong>ing website that was blazing its path in the Sports Nutrition Industry. Everyone<br />
wanted to work for them and <strong>com</strong>panies wanted to be like them. I knew back then <strong>Bodybuilding</strong>.<br />
<strong>com</strong> was going to be a very successful <strong>com</strong>pany.Fast forward 10 years later. It is truly an honor<br />
to work at Bodybuiling.<strong>com</strong>. There are many <strong>com</strong>panies in the Sports Nutrition Industry, but<br />
there are none which <strong>com</strong>pare to the values and support that <strong>Bodybuilding</strong>.<strong>com</strong> provides to its<br />
employees and to its customers. <strong>Bodybuilding</strong>.<strong>com</strong> is in a league of its own and I am proud to be<br />
a part of this dynamic team! It has been 9 months already since I started at <strong>Bodybuilding</strong>.<strong>com</strong><br />
and we have made great strides, launching both the Foundation and Platinum Series. It was a defining<br />
moment when Ryan DeLuca said he wanted nothing but the “Absolute Best” for the new<br />
<strong>Bodybuilding</strong>.<strong>com</strong> supplement line. This was music to my ears. I knew I had my work cut out for<br />
me and I was up for the challenge.<br />
We assembled a team of the brightest minds in the sports nutrition industry and formed partnerships<br />
with the leading patented ingredient manufacturers to give our customers products<br />
that are in a league of their own. To get the price of each product to an affordable range wasn’t<br />
easy! If you were to price out several of the Platinum Series products ingredients individually you<br />
would spend more than $150 for a month’s supply.<br />
To support our <strong>com</strong>mitment to offer only the best products to our customers, we hide nothing!<br />
Every product has full label disclosure, so you know exactly what you are buying (no proprietary<br />
blends). Each product contains the highest quality patented ingredients in full clinical dosages.<br />
The Foundation Series consists of the important everyday nutritional supplements to support<br />
your workouts and nutritional goals. It’s a back-to-basics, no-nonsense approach to promote<br />
muscle building and fat loss with products like 100% Whey, 100% Micellar Casein, Creatine<br />
Monohydrate, L-glutamine, CLA and L-carnitine.<br />
High Quality Products at the Absolute BEST price!<br />
The Platinum Series contains premium, patented ingredients in full clinical dosages for results<br />
you can feel.<br />
This line features first-class<br />
ingredients, guaranteed label<br />
potency, extensive quality<br />
control testing and high quality<br />
manufacturing (cGMP, SQF).<br />
Each product is 3rd-party lab<br />
tested to verify label claim.<br />
Protogen: an advanced hybrid protein formula<br />
Scream: a high performance pre-workout<br />
Amino Recovery: an intra-workout matrix<br />
Inciner-8: a supercharged fat loss formula<br />
Alpha Protocol: an anabolic performance<br />
At <strong>Bodybuilding</strong>.<strong>com</strong>, we are<br />
bridging the gap where science meets Innovation with the best products for the best price. We<br />
can all be proud of our new supplement line and can say these products are truly the ‘Best on<br />
the Market!’We have even more exciting products on the way. In Q4 we will be launching five<br />
more products for the Foundation Series and three products for the Platinum Series. It is an<br />
exciting time here at <strong>Bodybuilding</strong>.<strong>com</strong> and I am proud to be a part of such a great team!
Distribution Center Metrics<br />
Between 8/1 - 8/24<br />
Orders Shipped<br />
Florida 45,524<br />
Idaho 63,183<br />
Pennsylvania 69,078<br />
Items Shipped<br />
Florida 190,908<br />
Idaho 241,373<br />
Pennsylvania 284,790<br />
Tucker Bruno on the fishing boat<br />
<strong>September</strong> MVPs<br />
Pennsylvania MVP: Onelly Soto.<br />
She is showing improvement in all areas of her work. If Onelly is asked to<br />
do a task, she will do it, no questions asked. Nelly has taken the initiative<br />
to do the baler without being told and also handles go backs. She has<br />
be<strong>com</strong>e a crucial part of our warehouse and is greatly appreciated!<br />
Pennsylvania MVP Temp: Steven Mace<br />
Steven has been a spark of energy since his first day at <strong>Bodybuilding</strong>.<br />
<strong>com</strong>. After his second week, he was hitting quota and now that he has<br />
been here a month he is on quota daily! He is motivated to do his job<br />
and do it well, he even gets some of the full-time pickers fired up and<br />
motivated as well. He is an excellent and well deserving candidate for<br />
MVP!<br />
Florida Distribution Center: DC Manager Summit<br />
<strong>Bodybuilding</strong>.<strong>com</strong>’s DC Managers held their annual Manager Summit in<br />
Florida this year. They were joined by our Vice President of Operations<br />
Mike McCabe and Director of Distribution Sean Sullivan.<br />
Their main focus was to create a successful<br />
strategy for 2013. Idaho DC Manager Jim Vissotski<br />
and Pennsylvania DC Manager Robert Brockway<br />
were able to tour the Florida DC and meet with the<br />
department managers and staff. This was a great<br />
opportunity to <strong>com</strong>pare current processes and share<br />
new ideas.<br />
On the last day of the visit, McCabe treated every<br />
one to an amazing fishing trip that included a swim<br />
30 miles off shore! A great time was had by all at<br />
sea. There was plenty of fish to go around, with sev-<br />
eral lucky warehouse employees enjoying fresh
Travis Barberis FL Distribution Center<br />
Joe Nardo FL Distribution Center<br />
Anthony Fisher Customer Service<br />
Casey Brixey Customer Service<br />
Sean Tabor ID Distribution Center<br />
Sharon Eisenbarth ID Distribution Center<br />
Donny Jones Customer Service<br />
JC Kulm Customer Service<br />
Jeff Mixson Customer Service<br />
Tim Meyer Customer Service<br />
Jimmy Hamilton Customer Service<br />
John McDonald Customer Service<br />
Koji Moy Customer Service<br />
Micah Young Customer Service<br />
Melissa Carver Customer Service<br />
Ben Anguiano Corporate<br />
Dru Kepple swims, bikes, and<br />
runs in a triathalon in August<br />
Employee Department Year(s)<br />
Borman, Matthew<br />
Buffington, Sara Jo<br />
Cameron, Evie<br />
Casteel, LaMerrio<br />
Cedano Brenes, Esteban<br />
Felipe<br />
Conroy, Darren<br />
Cornwall, Mindy<br />
Hicks, Derrick<br />
Holdridge, Andrea<br />
Kostjerevac, Melis<br />
Lee, Samuel<br />
Lieurance,Thereasa<br />
Maddux, Jason<br />
McAlpin, John<br />
McCormick, Jonathan<br />
Reinert, Chris<br />
Sanders, Derek<br />
Smith, Brandon<br />
Stonich, Clinton<br />
Thompson, Tim<br />
Turpin, Ashleigh<br />
Walker, Jason<br />
Aaron, Nick<br />
Echeverria, Mario<br />
Fabian, Trevor<br />
Pippitt, Matthew<br />
Trott, Khalan<br />
Trott, Kyle<br />
Bruno, Henry<br />
Farmer, Jillian<br />
Staker, Derlin<br />
Taylor, Samuel<br />
Burch, Jessica<br />
Lee, Patrick<br />
Miller, Ronald<br />
Skinner, Michael<br />
Williams, Eugene<br />
Guy, Mac<br />
Marsh, Cory<br />
McCord, Stacey<br />
McCulloch, Staci<br />
Sailor, Cotennie<br />
Summerlin, Jeremy<br />
Williams, Lenore<br />
Jackson, Randall<br />
Walker, Johnny<br />
Williams, Tyler<br />
Wilmonen, Scott<br />
FL Warehouse<br />
Finance - Analytics<br />
IT Development<br />
FL Warehouse<br />
Costa Rica<br />
Customer Service<br />
Customer Service<br />
Customer Servie<br />
Business Intelligence<br />
Customer Service<br />
Customer Service<br />
Customer Service<br />
ID Warehouse<br />
IT Operations<br />
FL Warehouse<br />
ID Warehouse<br />
PA Warehouse<br />
Digital Publishing<br />
PA Warehouse<br />
Marketing<br />
IT Operations<br />
PA Warehouse<br />
IT Development<br />
ID Warehouse<br />
IT Operations<br />
Customer Service<br />
IT Operations<br />
PA Warehouse<br />
PA Warehouse<br />
FL Warehouse<br />
Digital Publishing<br />
IT Development<br />
Customer Service<br />
ID Warehouse<br />
IT Development<br />
PA Warehouse<br />
Mareketing<br />
IT Development<br />
ID Warehouse<br />
IT Operations<br />
FL Warehouse<br />
Human Resources<br />
FL Warehouse<br />
IT Operations<br />
FL Warehouse<br />
IT Development<br />
FL Warehouse<br />
Digital Publishing<br />
Digital Publishing<br />
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Idaho Distribution Center<br />
There have been some hot August<br />
days, but we still managed to have<br />
fun. We started the Tinkerbelle Challenge<br />
games of volleyball this month<br />
where warehouse employees get their<br />
chance to beat up on the management<br />
staff in a few games of volleyball.<br />
Our own world traveler Chef<br />
Clapier burned up hot dogs and brats.<br />
Jim, along with some other staff<br />
members of the Tinkerbelle team,<br />
dressed up to make the day even<br />
more entertaining. We look forward<br />
to the rematches!<br />
We have had some changes here at<br />
the Idaho DC. Amber Hamson, who<br />
has been our office manager for the<br />
last 2 years, has accepted a position in<br />
the HR department as a Total Rewards<br />
Specialist. Amber has done an incredible<br />
job of taking our administrative<br />
processes used to manage the warehouse to a new level. We will all<br />
miss her and wish her good luck in her new position. Thanks for all of<br />
your hard work, Amber!<br />
Sharon Eisenbarth has accepted the position and will be our new Administrative<br />
Assistant here at the ID warehouse. Sharon <strong>com</strong>es to us<br />
with all the background and experience we were looking for. We are<br />
all excited to wel<strong>com</strong>e you aboard Sharon!<br />
Operations<br />
Mike McCabe on fishing boat visting the Florida Warehouse<br />
Costa Rica<br />
Victor Alfaro participated in a trail running half marathon in August.<br />
Digital Publishing<br />
Digital Publishing, in partnership with Optimum Nutrition, is proud to<br />
present Steve Cook’s “Big Man on Campus” 12-Week College Trainer!<br />
This unique muscle-building course teaches college students how to<br />
train for maximum gains, eat clean on a budget, supplement wisely,<br />
successfully manage their time, and juggle the various demands of<br />
college life. Steve helps students lift, learn, and grow. He helps them<br />
be<strong>com</strong>e their best possible selves.<br />
Big Man on Campus features a 12-week workout calendar, sample<br />
meal plan, <strong>com</strong>plete supplement schedule, exercise techniques,<br />
dorm-room nutrition tips, four workout videos, and six video classes.<br />
Big Man on Campus gives students everything they need to transform.<br />
Of course, Big Man is absolutely free, so anyone can enroll. If you’re<br />
ready to train smart, this is where you start. Class is in session. Let’s<br />
grow.
Featured Customer<br />
Advocate!<br />
Name: Brett<br />
BodySpace: bcorny<br />
“From the best customer service<br />
to the cutting edge information<br />
and resources, <strong>Bodybuilding</strong>.<strong>com</strong><br />
has be<strong>com</strong>e a daily part of my<br />
health and fitness lifestyle and<br />
has played a critical role in achieving<br />
my health and fitness goals.<br />
Thanks <strong>Bodybuilding</strong>.<strong>com</strong>, you’re<br />
the bomb!”<br />
<strong>Bodybuilding</strong>.<strong>com</strong> was this year’s Title Sponsor of the<br />
DIRTY DASH<br />
Ben Anguiano<br />
and his family<br />
volunteered at this<br />
years Dirty Dash!<br />
They served the<br />
participants<br />
Amino Recovery<br />
after the race.<br />
<strong>Bodybuilding</strong>.<strong>com</strong> Team Participants
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