rita atkinson residences community assistant position job application

RITA ATKINSON RESIDENCES
COMMUNITY ASSISTANT (“C.A.”)
JOB DESCRIPTION
Student-Related Responsibilities
1. To be a resource person in the apartment complex.
a) To assist the residents in getting accurate responses to their inquiries and concerns; this may involve
helping them with University procedures.
b) To disseminate information about campus events and regulations to apartment residents through
personal interaction, posting flyers, newsletters, and maintaining bulletin boards.
2. To advise and counsel students within the limits of training and capability, on personal, academic, and social
matters.
3. To help host activities which students want and need, and to contribute to the success of these activities by
appropriate interest and guidance.
4. To protect the rights and welfare of each student.
a) To act responsibly and consistently on the residents' behalf.
b) To maintain a climate and environment conducive to study, and to encourage students themselves to
assume the responsibility for maintaining such an environment.
c) To communicate accurately and immediately to the Rita Atkinson Residences Resident Relations
Coordinator detailed information about any situation or occurrence which is potentially or actually
detrimental to the rights and/or welfare of resident students.
5. To interpret, explain, and when necessary, to enforce University regulations within the Rita Atkinson
Residences.
Staff Responsibilities
1. To assist with the determination of causes and assessment of costs of damages to University property, and to
cooperate with custodial and maintenance staff on issues regarding cleaning, maintenance, and damages.
2. To assist campus security officials in matters related to the safety, welfare, and rights of students and
protection of University property.
3. To work in a staff relationship with the Office.
a) To maintain sufficient contact with and attend all meetings called by the immediate staff supervisor.
b) To aid in the development and maintenance of high morale and commitment among staff members.
c) To provide back-up for staff in their absence.
4. To attend all pre-service training programs and all in-service training programs.
Administrative Responsibilities
1. To keep essential information (such as telephone numbers for emergency purposes, and records of special
medical problems) about each resident for whom the Community Assistant is directly responsible, and to
furnish this information to the Office as requested. (Information on class schedules, activities, interests, etc.,
may also be helpful.)
2. To insure immediate and accurate reporting in response to all requests from the immediate staff supervisor
and the Office.
3. To release packages to the residents in the event the resident cannot make it to the office during normal
business hours.
4. To carry a University cellular telephone weekdays from 4:30 p.m. until 9:00 p.m. and weekends/most holidays
from 9:00 a.m. until 9:00 p.m. and respond to all calls.
5. To accept responsibility for facility coverage on several designated week nights, and weekends, throughout
the term of employment. During the term of duty, the C.A. is required to be available in the Office (at specified
times) or in his/her room, and/or to make building tours during that time. C.A.s leaving for the
weekend/vacation must check with their supervisor to insure adequate staff coverage.
6. Assist locked out residents as determined by Office procedures. Maintain adequate security for all keys
assigned to them, or entrusted to them.
7. To be available, in general, to students at times other than just specified duty hours.
8. To respond appropriately to crisis situations (such as fire, medical emergency, serious maintenance problems,
personal crises), but in no instance in such a manner that would endanger her/himself. Appropriate reactions
in such situations, including informing apartment residents of danger and contacting proper authority (campus
police, for example), are required of C.A.s at all times. The immediate supervisor must be notified of all
situations and action taken as soon as possible.
9. To maintain a daily log of activities.