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Proctor Manual - NEHA Food Safety Training

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a. We recommend using a cardboard box or non-tear envelope, to ensure exam<br />

materials are not damaged in transit. Damaged materials may cause a delay in<br />

processing or may cause candidates to have to retake the exam.<br />

b. As these items are put into the package please put the materials in the following<br />

order:<br />

i. Exam Return Form and used answer sheets<br />

ii. Seating Chart and Candidate Roster<br />

iii. Question/Comment Forms<br />

iv. Used exam booklets<br />

v. Unused materials, including exam booklets<br />

c. The shipping package containing all material used at the site must be returned to<br />

Prometric via traceable means (e.g. UPS, FedEx, Airborne) within 24 hours following<br />

the exam administration.<br />

d. Send the package to the attention of “<strong>Food</strong> <strong>Safety</strong> Program.”<br />

13. Final steps<br />

a. When Prometric receives the package, the contents are verified against the Exam<br />

Return Form, to ensure all materials are included. The answer sheets are separated<br />

from the package, and scanned. Scoring routines are performed, and score reports<br />

and/or certificates are produced.<br />

b. The score reports/certificates are mailed according to the instructions provided on<br />

the Exam Return Form.<br />

<strong>Food</strong> <strong>Safety</strong> Programs Policy and Procedures <strong>Manual</strong> Page 14<br />

Revised 9/17/08

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