VENDOR COMPLIANCE MANUAL - Cracker Barrel

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III. INSURANCE REQUIREMENTS Proof of coverage must be submitted and approved prior to a purchase order being issued. Insurance certificates evidencing coverage are required to be sent to the Buyer Support. Buyer Support Categories Contact # Contact Email Linda Anderson Trim the Tree, Outdoor Décor, Indoor Décor, Seasonal Accents, Print Media, Personal Care, Candles, Wall Décor, Lighting, Gifts and Collectibles 615- 235-4223 Linda.Anderson@crackerbarrel.com Jacinta King Women’s and Children’s Apparel & Accessories 615- 443-9584 jacinta.king@crackerbarrel.com Felicia Majewski Dinnerware, Drink ware, Cookware, Textiles, Rugs, 615-444-5533 Felicia.Majewski@crackerbarrel.com Kim Manley Toys, Plush, and Convenience, 615-443-9225 kim.Manley@crackerbarrel.com Miranda Tidwell Furniture, Licensed, Men’s Apparel & Accessories Electronic Media and Books on Audio 615- 443-9233 Miranda.Tidwell@crackerbarrel.com Kristie Stein Food: Candy and Grocery 615- 235-4365 Kristie.Stein@crackerbarrel.com Vendor agrees to keep in force and effect comprehensive general liability and contractual liability insurance with the following requirements: • Minimum primary policy limits of not less than one million dollars ($1,000,000) per occurrence and • Two million dollars ($2,000,000) in the aggregate, and • Shall provide two million dollars ($2,000,000) in products & completed operations aggregate coverage. • In addition, if the Vendor sells food product to Cracker Barrel, the Vendor shall also keep in force and effect umbrella (excess) liability insurance with minimum policy limits of not less than five million dollars ($5,000,000) per occurrence and in the aggregate. • Such insurance shall specifically include coverage of Vendor’s indemnification obligations to Cracker Barrel. • The coverage shall also contain a vendor's broad form endorsement, Form CG 2015, or equivalent. • All insurers shall be admitted carriers in the United States. • All insurers shall have an A.M. Best rating of at least A-VIII. • Cracker Barrel Old Country Store Inc. and CBOCS Distribution, Inc. shall be named as an additional insured on the policy. Yearly renewal is required and must be submitted to: EBIX, Inc., BPO Division on behalf of Cracker Barrel Old Country Store, Inc. P.O. Box 12010 - CR Hemet, CA 92546-8010 • It is the Vendor’s responsibility to ensure that there is no lapse in coverage. • The limits of coverage set forth above will not be construed as a limitation of any potential liability to any party, and failure to request evidence of this insurance shall in no way be construed as a waiver of Vendor’s obligation to provide the insurance coverage outlined above. For additional information or instructions, please contact your insurance broker or agent. REV 7-9-12 VCM 8-1-12.doc14
IV. PURCHASE ORDERS Acceptance by Vendor of a purchase order from Cracker Barrel commits the Vendor to all of the terms and conditions set forth on the purchase order and in this manual, including the following: Terms and Conditions 1. The purchase order constitutes Cracker Barrel’s offer to Vendor, and becomes a binding contract on the terms and conditions set forth in the purchase order and this manual when it is accepted by the Vendor either by an acknowledgement or the commencement of performance of the purchase order. 2. Cracker Barrel is not bound by any printed or written conditions on Vendor’s acknowledgement forms or invoices that impose conditions in conflict with the terms and conditions set forth on the purchase order or this manual. 3. Cracker Barrel may, in its discretion, return merchandise in whole or in part at Vendor’s expense, make payment adjustments or hold such merchandise in whole or in part subject to Vendor’s instructions at Vendor’s expense and risk, if (1) the merchandise covered by the purchase order is not shipped at the time or times specified herein, (2) the merchandise is shipped at quantities in excess of amounts in the purchase order or (3) Cracker Barrel is notified that the merchandise infringes any patent, pattern, trademark, copyright, or other intellectual property right, or any statute, ordinance, rule, regulation or government directive pertaining to the merchandise. Cracker Barrel reserves the right to claim damages from Vendor for all losses incurred. 4. Vendor covenants and absolutely warrants that it has good and marketable title to the merchandise, and that it owns or duly licenses all applicable patents, trademarks, copyrights affecting the merchandise and that, as delivered to Cracker Barrel, all the merchandise will be free of all liens and will not infringe any patents, trademarks, copyrights or other intellectual property rights of any person or company. Vendor covenants and absolutely warrants that the merchandise is properly made, is free from defects in materials and workmanship and is generally safe and fit for its intended use, that all food products are safe for consumption and are free of contamination and that each item contains on itself and/or on labeling/packaging all information, safety and warning labels required by applicable laws. 5. Vendor agrees to defend (at Cracker Barrel’s request) and to indemnify and hold Cracker Barrel harmless against any and all liability, loss or expense (including return freight costs), including attorney’s fees and costs: (a) arising at any time out of any claim involving patent, trademark, copyright, trade dress, trade secret or any other intellectual property rights or law by the merchandise ordered, or any part thereof ; (b) arising out of any claim for damages from, defects in the merchandise, whether latent or patent, in material or workmanship, defective design, defective warnings or instructions; (c) arising out of or in connection with the purchase, sale, transportation, handling or use by anyone of the merchandise; (d) out of the alleged negligent act or omission of Vendor with respect to the merchandise or upon (e) Vendors’ failure to comply with the terms and conditions set forth in the purchase order or this manual. Cracker Barrel shall have the right to direct the defense of such claim or any litigation based thereon through counsel reasonably acceptable to Cracker Barrel. In the event of a product recall or mass product return, Vendor agrees that it shall VCM 8-1-12.doc15
Page 1 and 2: CBOCS Distribution, Inc. VENDOR COM
Page 3 and 4: To: Cracker Barrel Old Country Stor
Page 5 and 6: Gift & Gratuity Policy This policy
Page 7 and 8: Labor & Ethics Compliance Standards
Page 9 and 10: y vendor, at vendor’s sole cost a
Page 11 and 12: MERCHANDISING CONTACTS: Department
Page 13: ACCOUNTING DEPARTMENT CONTACTS Depa
Page 17 and 18: Details: • A purchase order will
Page 19 and 20: VCM 8-1-12.doc19
Page 21 and 22: V. TICKETING • All products requi
Page 23 and 24: D. Apparel and Accessories (hats, h
Page 25 and 26: • Vantage Design Group: Jay or Ca
Page 27 and 28: B. Size Strip for Apparel: • The
Page 29 and 30: D. Packing Instructions: • All ap
Page 31 and 32: C. Pallet Requirements (For Domesti
Page 33 and 34: P.O. #:________________________ Cra
Page 35 and 36: IX. PRODUCTION SAMPLE REQUIREMENTS
Page 37 and 38: B. Advanced Shipment Notification (
Page 39 and 40: D. Domestic Vendor Invoicing • Pa
Page 41 and 42: • Both the P.O. number and Store
Page 43 and 44: To assist your company in completin
Page 45 and 46: XIII. DIRECT IMPORTS-CARTON PACKAGI
Page 47 and 48: XIV. DIRECT IMPORT-TRANSPORTATION A
Page 49 and 50: F. Less than Container Load (LCL)
Page 51 and 52: M. Contact List for Damco Origin Co
Page 53 and 54: XV. ACCOUNTS PAYABLE - DIRECT IMPOR
Page 55 and 56: B. Product Infractions: 1. Quality
Page 57 and 58: XVII. QUALITY ASSURANCE CRACKER BAR
Page 59 and 60: INTRODUCTION CBOCS Distribution, In
Page 61 and 62: Number of shapes and/or sizes in an
Page 63 and 64: Cracker Barrel will have electronic
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VCMclnVH070110-2 66
Page 68 and 69:
XIX. PUBLIC DISCLOSURE. Vendor shal
Page 70 and 71:
B. Food Safety Requirements for Dec
Page 72 and 73:
documents, correspondence, memorand
Page 74:
CBOCS DISTRIBUTION, INC. VENDOR COM
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VENDOR COMPLIANCE MANUAL - Cracker Barrel

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