ProgrAm

Download the 

Conference App 

Atul GAWANDE 

Healthcare Reform Leader 

Doris kEArNs GooDWiN 

Renowned Historian 

stEvEN lEifmAN 

Criminal Justice Expert 

ProgrAm 

PAtrick kENNEDy 

Political Legacy 

rosAlyNN cArtEr 

Former First Lady 

Arthur EvANs 

Service System Architect 

liNDA rosENbErG 

Thought Leader 

kAthlEEN sEbElius 

Health Authority 

PAmElA hyDE 

Public Health Champion

WASHINGTON, DC 

MAY 5 – 7, 2014 

Gaylord National Hotel 

JOIN US AGAIN

Table of ConTenTs 

navigaTing THe ConferenCe 

About the National Council 4 

Welcome to the Conference 5 

Navigating the Conference 6–10 

Continuing Education 11–12 

Schedule-at-a-Glance 13–17 

Sessions by Track 18–21 

Caesars Maps 22–23 

3 Days for Docs 24 

preConferenCe and posTConferenCe 

Preconference and Postconference Schedule 27 

Special Trainings 28 

Preconference Universities 29-31 

Monday, april 8 

Monday Schedule-at-a-Glance 33-34 

Hot Spots 35-36 

Early Bird Events 36 

Plenaries: Linda Rosenberg and 

Doris Kearns-Goodwin 

‘A’ Workshops 38-41 

Film Festival: Buck 42 

Poster Sessions 43 

Lunch “n” Learns 44-45 

Special Event: Smoking Cessation Summit 46 

Film Festival: Healing in Community: Trauma, 

Growth and Recovery 

Special Event: Comedy Show 46 

Thought Leaders 47-48 

TED Talks 49 

Welcome Reception 51 

‘B’ Workshops 50–53 

37 

46 

Tuesday, april 9 

Tuesday Schedule-at-a-Glance 55–56 

Film Festival: Bill W. 56 

Hot Spots 57-58 

Early Bird Events 58 

Plenaries: Atul Gawande and Kathleen Sebelius 59 

TED Talks 60 

‘C’ Workshops 61–65 

Special Performance: Prometheus in Prison 65 

Poster Sessions 66 

Town Hall: FQBHC ― What is It and Why 

Should I Care? 

Special Event: Connecting with Peers to Share 

Challenges and Successes: 

Film Festival: Permanent Supportive Housing: 

An Evidence-Based Practice Fostering Health, 

Home and Community 

Lunch “n” Learns 68–69 

Special Event: Peer-to-Peer Tobacco Recovery 

Program 

Thought Leaders 70–71 

The Secret to Winning on Capitol Hill 71 

‘D’ Workshops 72–75 

Awards of Excellence 76–77 

Wednesday, april 10 

Wednesday Schedule-at-a-Glance 78 

Plenary: Patrick Kennedy 79 

Thought Leaders 79–80 

‘E’ Workshops 81–84 

Special Thanks to Conference ’13 Supporters 85 

expo Hall 

Exhibitors by Category 87–91 

Product Showcases 91 

About the Exhibitors 93–131 

www.TheNationalCouncil.org/Conference www.facebook.com/TheNationalCouncil @nationalcouncil; #natcon2013 3 

67 

67 

67 

69 

Table of conTenTs

Intro 

4 

About the NAtioNAl CouNCil 

The National Council for Community Behavioral Healthcare (National Council) is the unify- 

ing voice of America’s community mental health and addictions treatment organizations. 

Together with our 2,000 member organizations, we serve our nation’s most vulnerable 

citizens — the more than eight million adults and children living with mental illnesses and 

addiction disorders. We are committed to ensuring all Americans have access to compre- 

hensive, high-quality care that affords every opportunity for recovery and full participation 

in community life. The National Council pioneered Mental Health First Aid in the U.S. and has trained nearly 100,000 

individuals to connect youth and adults in need to mental health and addictions care in their communities. 

like us 

tweet us 

Follow us 

Watch us 

email us 

Call us 

Visit us 

Visit us on the web www.TheNationalCouncil.org 

www.facebook.com/TheNationalCouncil 

Twitter.com/nationalcouncil (#Natcon2013) 

pinterest.com/nationalcouncil 

www.youtube.com/user/NationalCouncil 

Conference@TheNationalCouncil.org 

202.684.7457 

1701 K Street NW, Suite 400, Washington, D.C. 20006 

www.TheNationalCouncil.org/Conference www.facebook.com/TheNationalCouncil @nationalcouncil; #natcon2013

Dear Colleagues, 

Conference ’13 promises to be the National Council’s most exciting conference yet. I’m delighted you’ve joined in the 

conversation about our past, present, and future. 

As always, the conference has an amazing lineup of speakers and workshops and an Expo Hall that features the very 

latest trends and technologies. I can’t wait for you to hear our speakers and meet our exhibitors, but most of all, I look 

forward to another chance to engage with you to celebrate our past and plan for our future. 

First, we will celebrate our legacy. 50 years ago, President John F. Kennedy signed the Community Mental Health Act 

of 1963, setting the stage for an entirely new approach to recovery in the community. We’ve built an inspiring legacy, 

marked by continually evolving care and treatment that meets the needs of Americans with mental illnesses and addictions. 

Conference ’13 is the time to come together to celebrate our progress, reboot, recharge, learn from one another, 

and plot the legacy that we will bequeath to the future of healthcare in America. 

Second, we must combine forces to gear up for a future very different than anything we’ve seen before. We’re entering 

an era of Medicaid expansion, parity and health reform implementation, with greatly increased demand for behavioral 

health services; care on demand — anytime, anywhere; and the growing trend of specialty care delivered in a variety of 

new settings. As we examine these trends over the next three days, we must discover how to mainstream behavioral 

health, adopt new treatment and wellness technologies, and anticipate the emerging needs of the markets we serve. 

Third, we will take a fresh look at behavioral health leadership — at all levels. Conference ’13 showcases leadership in 

advocacy, practice excellence, and public education. From preparing young leaders to take on the mantle to drawing 

upon the perspectives of seasoned leaders, we will have conversations about what leadership qualities will continue our 

legacy, buy us a seat at the table, and help us navigate the dynamic future that awaits us. 

As the National Council leads the fight for legislation to provide a federal funding stream for Federally Qualified Behavioral 

Health Centers (FQBHCs); to ensure that every behavioral health organization is adequately funded to have health IT; 

and to establish Mental Health First Aid in every American school, college, and community, we come together now ― at 

Conference ’13 ― to see how we will deliver on the promise of these bills currently in Congress. 

I’m looking forward to accomplishing these three things with you and to celebrating our legacy and continuing the conversation 

on our future. 

Sincerely, 

welcome 

Linda Rosenberg 

President and CEO 

National Council for Community Behavioral Healthcare 


Intro

NavigatiNg the CoNfereNCe 

6 

ConferenCe BasiCs 

Get the app 

Put your finger on the pulse of 

Conference ‘13 ― literally. Our 

mobile app helps you maximize 

your conference experience. 

Download it using the QR code 

or go to http://crwd.cc/natcon13. 

Create your own schedule, see 

what’s happening at any moment, follow the Twitter buzz, 

navigate ‘the palace’ and local landmarks, check out the 

Expo Hall exhibitors and where to find them, and hear 

about changes and reminders. 

Get Your MoneY’s Worth 

Make the most of your conference experience by 

sampling all that Conference ’13 has to offer. 

Continental breakfast, lunch, and coffee 

General; and Thought leaders sessions 

TEDTalks 

Workshops 

Lunch ‘n’ learns 

Genius Bar consultations 

Poster sessions 

Expo Hall 

Welcome reception 

Film festival 

Book signings 

Tobacco cessation sessions 

Media training one-on-ones (by appointment only) 

Integration consulting one-on-ones 

(by appointment only) 

Plus take time for yourself — stop by our free chef demos, 

hair and makeup consultations, Replenishment Spa, Golf 

Swing Analysis, or join the early morning Fun Runs and 

Cirque du Soleil exercise classes. 

Questions? 

Stop by Registration or a Conference Navigation Station. 

Don’t Go hunGrY 

Your conference registration includes continental breakfast, 

two coffee breaks, and boxed lunches on Monday 

and Tuesday. Visit the Expo Hall to refuel. On Wednesday, 

continental breakfast and a morning coffee break are 

provided. 

Don’t forget to hit the Expo Hall to pick up your lunch 

before running off to any of your lunchtime sessions. 

Get the Most out of Your ConferenCe 

experienCe 

With a robust curriculum comprised of more than 150 

sessions in 14 tracks, Conference ‘13 gives you the tools 

needed to up your A-game to improve the lives of the 

people you serve back home. 

plan ahead. This Final Program includes detailed 

schedules, session descriptions, speaker descriptions, 

maps, and more. Check out the full schedule overview 

(see page 13-17). 

Get your Ces. Conference ’13 offers continuing edu- 

cation (CE) credits through various professional associations. 

Get credits for approved sessions by tapping 

your badge upon entering and leaving each workshop 

room and by completing an online evaluation form. 

You can complete the evaluation during the conference 

at Registration or up to 30 days after the conference 

at www.TheNationalCouncil.org/Conference. 

Let the conference tracks guide you. Pick ses- 

sions you want to attend on a one-by-one basis, or 

follow one of the 14 tracks down to a T. Every session 

is yours to attend ― the hardest part will be deciding 

which ones. 


ConferenCe BasiCs continued 

Divide and conquer. If you came to Conference ’13 

with colleagues, spread out and cover as many sessions 

as you can so you can share what you learn. 

include your colleagues in the conference experience. 

Your colleagues back home can follow the 

conference on Twitter by following @NationalCouncil 

and searching #natcon2013, or by liking the National 

Council on Facebook at www.facebook.com/TheNationalCouncil. 

Grab a seat early. Sessions fill up fast. Get the best 

seat by arriving early. 

Get your papers. All presentation handouts are 

available at www.TheNationalCouncil.org/Conference. 

make friends. Network with other attendees at every 

opportunity. Join us for breakfast and lunch in the 

Expo Hall. 

Hit the heart of Conference ’13. The Expo Hall 

buzzes with activity. Stop in regularly on Monday and 

Tuesday to meet with vendors and talk with other 

attendees. 

Take a breather. Attend our Cirque du Soleil exer- 

cise classes, join our morning fun runs, hit the gym, 

get a massage or makeover, or improve your golf 

game with help from our onsite pro. 

Catch a flick. Don’t miss our Film Festival. You’ll 

enjoy meeting the cast and crew of award-winning 

films featuring topics close to your heart. 

party! Don’t miss our Oscar night. Walk the red car- 

pet, and everything. Get your tickets for the Awards of 

Excellence Dinner at Registration. 

one-of-a-kind opportunities. Conference ’13 brings 

you things and people you will only see once — hit the 

bookstore, go to book signings, catch the TEDTalks, 

general sessions, and networking breakfasts. 

Take a Break 

You work hard. Let us take care of you. 

Tee Up! 

Golf pro swing analysis 

Monday and Tuesday, 8:00am – 4:00pm 

Octavius Ballroom Corridor 

Get the best tips straight from a pro! Our very own onsite 

swing analyst will demonstrate common swing faults, offer 

swing analysis, demonstrate some of the PGA’s greatest 

tour shots, offer a putting demonstration, and explain 

the differences in swing for men and women. Don’t miss 

this exclusive opportunity to up your game! 

Supported by the Mental Health Risk Retention Group and 

Negley Associates. Stop by their booth to say thanks! 

say ‘om’ 

makeovers 

Monday and Tuesday, 10:00am – 4:00pm 

Octavius Ballroom 

We’ve brought the playground to you for a change. Beauty 

consultants from Sephora and Nordstrom help you look 

your absolute, confident best. Stop by for a free skin care 

treatments, make-up lessons, or just a little touch up. 


NavigatiNg the CoNfereNCe


8 


replenishment spa 

Monday and Tuesday 8:00am – 4:00pm 

Octavius Ballroom Corridor, Booth 404 

Massage your worries away! Hit the Replenishment Spa 

for a free professional massage that leaves you feeling 

relaxed, refreshed, and energized after a round of powerpacked 

conference sessions. 

Supported by Genoa Healthcare. Stop by booth #404 to say 

thanks! 

The Cutting edge 

Monday and Tuesday, 10:00 am – 2:00 pm 


Enjoy the royal treatment at our master stylist salon. 

Get a miniup do, a little snip, or quick style. Hair today, 

groomed tomorrow! 

Chef Demos 

Monday, April 8, 10:15 – 10:45 am and 2:45 – 3:15 pm 

Tuesday, April 9, 10:15 – 10:45 am and 1:45 – 2:15 pm 


Appetites and lessons are served mile high in these delightful 

morning and afternoon cooking demonstrations. 

Le Cordon Bleu Cooking Institute chefs will show you how 

to prepare yummy salsa and guacamole, mini cupcakes, 

spring rolls, and pasta. Expect to sample the goods! 

GeT MovinG 

Cirque du soleil exercise Classes 

Monday and Tuesday, 6:00 – 7:00 am 

Florentine II 

Vegas is synonymous with many things ― especially its 

mesmerizing Cirque du Soleil performances. Join professional 

acrobats trained in the styles of Cirque du Soleil 

for a beginners classes that will transport you to another 

world where exercise meets art. Get ready to feel flexible 

and powerful. All you need is a yoga mat or towel and 

comfortable, fitted clothes. 

fun runs 

Monday, Tuesday, and Wednesday, 6:00 – 7:00 am 

Lobby Fountain 

Kick off each conference day with an energizing run! 

Whether you’re a lifelong marathon runner or just starting 

out, this run is for you. Take it at your pace. 

iron Pumping 

Monday, Tuesday, Wednesday 

Caesars Palace Gym 

Enjoy breaking a sweat and pounding out some stress. As 

part of your conference registration, you have free access 

to Caesars Palace’s state–of–the–art gym. You must show 

your conference badge and photo ID for entry. 

ruB elBows 

Conference ’13 is built to make networking a part of everything 

you do. But be sure to check out a few specific 

events. 

expo Hall 

Monday, 7:30am – 5:30pm 

Tuesday, 7:30am – 4:00pm 


Meet vendors and talk with new and old colleagues. Grab 

your breakfast, lunch, coffee, and just stop by. 

Genius Bar 

Promenade Level 

The Genius Bar ― much like the one in your neighborhood 

Apple store ― puts one-on-one and small group 

consulting at your fingertips, ― for free with conference 

registration The Genius Bar enhances your conference 

experience by enabling you to move past theory and 

ideas and into the nitty-gritty details with the “geniuses” 

― including some of the most sought after experts, like 

integration mavens Kathy Reynolds and David Lloyd. Saddle 

up during breaks and meals to talk with experts on 

integration, health IT, children and youth, compliance, 

health reform readiness, peers in the workforce, traumainformed 

care, and Mental Health First Aid. 


teD talks 

Pompeian I 


We’re dimming the lights so you don’t miss a word. Our 

riveting 18-minute TED Talks take you on a journey into 

the future of behavioral health with the people creating 

it. These greatest minds spark curiosity and engage you 

to think beyond your day-to-day work, focusing on the important 

issues in our field today. Expect dimmed lights 

to spotlight succinct, original, and engrossing talks on a 

range of research and practice topics 

wellness room 

Monday and Tuesday 8:30 am– 3:00 pm 

Wednesday 8:00 am – 12:00 pm 

Genoa 

Break from the hustle and connect with other conference 

attendees. Stop by the National Council’s Wellness Room to 

fuel up with coffee, plan your agenda for the day, unwind, 

and connect with others. 

Board networking Breakfasts 

Monday, Tuesday, and Wednesday, 7:30 – 8:30 am 

Pompeian II 

Join other board members of community behavioral health 

organizations to learn from one another, network, and discuss 

proven leadership strategies for your unique roles. 

Young Leader Meet & Greet 

Monday, 5:30 pm – 6:30 pm 

Sorrento 

Find your people! After a long day of conference sessions, 

meet up with other young professionals attending Conference 

’13 to share experiences, network, and make new 

friends. 

Children’s networking Lunch 

Tuesday, 12:15 am – 1:15 pm 

Pompeian II 

The National Council’s child-serving member organizations 

are on the front lines of improving treatment access 

and care quality. Yet, many challenges remain. At this 

roundtable meeting, you’ll be able to network with your 

colleagues, share success stories, and learn how other 

organizations have met these challenges head-on. You’ll 

also hear from National Council staff about our upcoming 

child-focused initiatives and have a chance to give 

us input on how we can best support your clinical and 

operational practices. Topics may include trauma, engaging 

families in treatment, prevention/early identification, 

evidence-based practices, and more. Lunch provided in 

the room. 

CeLeBrate with Us 

welcome reception 

Monday, 4:30 pm – 5:30 pm 

Expo Hall 

No other time of the year can you come together with 

all your colleagues from around the nation in one room. 

Celebration of excellence awards Dinner 

Tuesday, 6:00 pm – 9:00 pm 

Palace II & III 

Purchase tickets for our version of Oscar night, celebrating 

the heroes among us ― the 2013 Awards of Excellence 

winners, with Rosalynn Carter and the VIPs of behavioral 

health. Purchase tickets online at 

www.TheNationalCouncil.org or at Registration. 




10 


film festival 

Conference ’13 brings you some of the year’s best films 

on issues close to your heart. Check out this year’s films: 

Bill W. A riveting film about the founder of Alcoholics 

Anonymous 

Buck An Oscar considered documentary about a 

man that finds healing in the cowboy life 

Healing in Community: trauma, Growth and 

recovery SAMHSA’s documentary on peer-led and 

trauma-informed services 

Permanent supportive Housing: an evidence- 

Based Practice fostering Health, Home and Community 

A complimentary film to SAMHSA’s award-winning 

Permanent Supportive Housing Evidence-Based 

Practices KIT 

Hit tHe Bookstore Octavius Foyer 

So many Conference ’13 speakers have authored books 

that we can’t possibly list them all. A few of them have 

even won Pulitzer Prizes and made The New York Times 

bestsellers lists. Hit the bookstore to peruse hundreds of 

titles, and some novelty gifts, too. Don’t forget about your 

family and colleagues at home ― there’s something for 

everyone. 

tweet us 

Don’t forget to tweet throughout 

Conference ’13. Use #NatCon2013. 

smile. You’re on Camera 

Our photographers capture special moments, attendees, 

speakers, and great memories throughout the conference. 

We upload these photos to Facebook daily. Access 

these photos to share with colleagues and friends, post 

on your website, share on social media, or include in your 

next newsletter. 

Please also track the latest and share your own photos 

and experiences on Facebook and Twitter. Follow us on 

Facebook at www.facebook/TheNationalCouncil or follow 

us on Twitter (twitter.com/NationalCouncil). 

tell us Your sPeCial neeDs 

If you have a special requirement while at Conference ’13, 

we are happy to help. Please visit Registration for assistance. 

If you need special hotel accommodations, please 

advise the hotel directly. 

sHare Your ConferenCe exPerienCe 

The National Council wants you to truly enjoy and benefit 

from your conference experience. Will you let us know 

how we did by taking a few minutes to complete an evaluation, 

even if you are not looking for CE credits? To complete 

evaluations onsite, stop by Registration or go to 

www.TheNationalCouncil.org/Conference. 

We encourage your direct feedback and suggestions, too. 

Email our Executive Vice President Jeannie Campbell at 

JeannieC@TheNationalCouncil.org or call 202.684.7457 

with feedback. 

note PHoto release From time to time, the 

National Council uses photographs of conference 

events in its promotional materials. 

Unless this permission is revoked in writing to the National 

Council, by virtue of attendance, all conference attendees 

agree to the use of their likeness in such materials. 

note aDa statement ADA accommodations 

will be made in accordance with the law. If 

you require ADA accommodations, please 

indicate what your needs are at the time of registration. 

We cannot ensure the availability of appropriate accommodations 

without prior notifications. 

note 

GrievanCe PoliCY Should any registrant 

be dissatisfied with the quality of their continuing 

education program during the 2013 

National Council Conference, a request in writing must be 

submitted to the National Council for Community Behavioral 

Healthcare within five days of the conclusion of the 

conference to receive a full refund of registration fees. 

Email your request to JeannieC@thenationalcouncil.org 

or fax it to 202-386-9391. 


Continuing eduCation 

earn Continuing eduCation Credits 

The 2013 National Council Health and Addictions Conference 

offers continuing education (CE) and continuing 

medical education (CME) credits for approved sessions 

through multiple professional associations. To receive 

credits for approved educational sessions at the conference, 

attendees must sign in and sign out of each session 

and complete an online evaluation form for the session 

either during the conference or within 30 days after the 

conference. This year, we will be using electronic badge 

scanners; tap your name badge on the scanner when 

you enter the session and exit the session. Attendees 

must attend the full session to receive CE credit. You may 

complete this online evaluation during the conference at 

the kiosks in the registration area and up to 30 days after 

the conference at www.TheNationalCouncil.org/Conference. 

Applications for CE credit will not be processed if 

the evaluations are not completed within 30 days of the 

conference (by May 10, 2013). Once attendees’ attendance 

is verified through the electronic attendance report, 

the National Council will send the completed continuing 

education certificates within the next 30 days (by June 10, 

2013). 

aCCreditation 

This activity has been planned and implemented in accordance 

with the Essential Areas and policies of the 

Accreditation Council for Continuing Medical Education 

(ACCME) through the joint sponsorship of the Warren Alpert 

Medical School of Brown University and the National 

Council for Community Behavioral Healthcare. The Warren 

Alpert Medical School is accredited by the ACCME to 

provide continuing medical education for physicians. 

Credit designation 

Preconference universities (april 7, 2013) 

The Warren Alpert Medical School designates this live 

activity for a maximum of 6.5 AMA PRA Category 1 Credits. 

Physicians should claim only the credit commensurate 

with the extent of their participation in the activity. 

three days for docs (april 8-10, 2013) 


activity for a maximum of 17 AMA PRA Category 1 Credits. 



Conference ‘13 (april 8-10, 2013) 


activity for a maximum of 12.0 AMA PRA Category 1 Credits. 



national Ces 

American Psychological Association 

American Nurses Credentialing Center 

Association of Social Work Boards 

NAADAC, The Association for Addiction Professionals 

National Association of State Boards of Accountancy 

National Board of Certified Counselors 

state-sPeCifiC Ces 

Alabama State Board of Social Work Examiners 

California Board of Behavioral Sciences-CBBS 

California Association of Alcohol and Drug Educators- 

CAADE 

Florida Board of Clinical Social Work, Marriage and 

Family Therapy and Mental Health Counseling 

Illinois Department of Financial and Professional 

Regulation, Registered Social Worker 


Regulation Marriage and Family Therapist 




12 

COntinuing EduCatiOn continued 


Regulation Professional/Clinical Counselor 

Louisiana Addictive Regulatory Authority 

Ohio Social Work Board 

Ohio Marriage and Family Therapist Board 

Ohio Professional Counselor Board 

Texas State Board of Examiners of Marriage and 

Family Therapists 

Texas State Board of Examiners of Professional 

Counselors 

Texas State Board of Social Work Examiners 

Continuing education requirements vary from state to state. 

Many state boards grant reciprocity with national accrediting 

organizations and other state boards. It is the responsibility 

of each professional to understand the requirements for 

license renewal or check with the state or national licensing 

board and/or professional organization to become more familiar 

with their policies for acceptable continuing education 

credit. Social workers should contact their regulatory board 

to determine course approval. 

EssEntial lEarning and rElias lEarning, 

llC in COllaBOratiOn WitH tHE natiOnal 

COunCil is COspOnsOring and COprOviding 

tHE fOllOWing COntinuing EduCatiOn 

CrEdits: 

american nurses Credentialing Center 

Relias Learning, LLC is accredited as a provider of con- 

tinuing nursing education by the American Nurses Credentialing 

Center’s Commission on Accreditation. 

american psychological association (#1693) 

Relias Learning, LLC is approved by the American Psycho- 

logical Association to sponsor continuing education for 

psychologists. Relias Learning, LLC maintains responsibility 

for this program and its content. 

association of social Work Boards (#1103) 

Essential Learning, LLC is approved as a provider for 

continuing education by the Association of Social Work 

Boards, 400 South Ridge Parkway, Suite B, Culpeper, VA 

22701. www.aswb.org. ASWB Approval Period: 11.9.2011- 

11.9.2014. Social workers should contact their regulatory 

board to determine course approval. 

national association of alcohol and drug abuse 

Counselors 

The Association for Addiction Professionals — Relias 

Learning, LLC is a NAADAC Approved Education Provider 

(#0484) 

National Board of Certified Counselors (#6110) 

Relias Learning, LLC is an NBCC-Approved Continuing 

Education Provider (ACEP) and a cosponsor of this 

event/program. Relias Learning, LLC may award NBCCapproved 

clock hours for events or programs that meet 

NBCC requirements. The ACEP maintains responsibility 

for the content of this event.” Sessions for which NBCCapproved 

clock hours will be awarded are identified in 

the continuing education insert provided with this final 

program. The ACEP is solely responsible for all aspects of 

the program. 

OvErall COnfErEnCE prOgram 

lEarning OBjECtivEs 

Promote the development of innovative, locally re- 

sponsive services in community-based settings. 

Improve the overall quality of services delivered and 

to increase the competencies of clinicians. 

Assist organizations and practitioners with the vision, 

knowledge and skills they need to shape new and 

emerging mental health and addiction healthcare 

systems and to support our vision in a rapidly changing 

healthcare environment. 

Address the continuing education needs of our at- 

tendees and provide solutions to meet goals and ulti- 

mately create healthier lives for consumers we serve. 


Schedule-at-a-glance 

agenda Start time end time room name 

tueSday, april 2 

Mental Health First Aid Instructor Certification 8:00 AM 5:00 PM Pompeian II 

Mental Health First Aid Youth Instructor Certification 8:00 AM 5:00 PM Pompeian I 

WedneSday, april 3 



Middle Management Academy 8:00 AM 5:00 PM Pompeian IV 

thurSday, april 4 



Mental Health First Aid Youth Instructor Certification (For Certified Instructors) 8:00 AM 5:00 PM Pompeian III 


Friday, april 5 





Saturday, april 6 





WHAM 8:30 AM 4:00 PM Trevi 

Advancing Standards of Care Bipolar Disorder Learning Community 8:30 AM 5:00 PM Verona 

Trauma-Informed Care 2012 Learning Community Summit 12:00 PM 5:00 PM Messina 

Registration Open 4:00 PM 7:00 PM Promenade Level 

Sunday, april 7 

Registration Open 8:00 AM 6:00 PM Promenade Level 


Mental Health First Aid Summit 9:00 AM 4:00 PM Pompeian I & II 

Preconference Universities 9:00 AM 5:00 PM Multiple locations 

Half-day Preconference University: Boot Camp for New Board Members 1:00 PM 5:00 PM Salerno 

Knowledge Exchange Summit 1:00 PM 5:00 PM Florentine I & II 

Recovery and Empowerment Reception 5:00 PM 6:00 PM Forum Tower 

Rocky Mountain Council Board Meeting 5:30 PM 7:00 PM Consul Boardroom 

Knowledge Exchange Network Reception 6:00 PM 7:00 PM Octavius Terrace 




14 

Schedule-at-a-glance continued 


monday, april 8 

Cirque du Soleil Exercise Class 6:00 AM 7:00 AM Florentine II 

Fun Run 6:00 AM 7:00 AM Lobby Fountain 


Board Networking Breakfast 7:30 AM 8:30 AM Pompeian II 

Continental Breakfast 7:30 AM 8:30 AM Octavius Ballroom 

Bookstore Open 7:30 AM 5:30 PM Octavius Foyer 

Exhibit Hall Open 7:30 AM 4:00 PM Octavius Ballroom 

3 Days for Docs 8:00 AM 5:00 PM Florentine III 

Wellness Room 8:00 AM 4:30 PM Genoa 

Replenishment Spa 8:00 AM 4:00 PM Octavius Ballroom 

Golf Pro 8:00 AM 5:00 PM Octavius Foyer 

Plenary: Linda Rosenberg 8:30 AM 9:15 AM Augustus Ballroom 

Plenary: Doris Kearns Goodwin 9:15 AM 10:15 AM Augustus Ballroom 

Hair Stylists 10:00 AM 2:00 PM Octavius Ballroom 

Makeovers and Skin Treatments 10:00 AM 4:00 PM Octavius Ballroom 

Break 10:15 AM 10:45 AM Octavius Ballroom 

Genius Bar 10:15 AM 10:45 AM Promenade Level 

Chef Demo 10:15 AM 10:45 AM Octavius Ballroom 

Book Signing: Doris Kearns Goodwin 10:25 AM 10:55 AM Augustus Ballroom 

Film Festival: Buck 10:45 AM 12:15 PM Pompeian IV 

A Workshops 10:45 AM 12:15 PM Mutliple locations 

Alkermes Product Showcase 10:45 AM 12:15 PM Livorno 

Book Signing: David Guth 12:15 PM 12:45 PM Milano V 

Product Showcase Luncheon: Cerner Anasazi 12:15 PM 1:45 PM Palace III 

Genius Bar 12:15 PM 1:45 PM Promenade Level 

Lunch 12:15 PM 1:45 PM Octavius Ballroom 

USC Dessert Reception: MSW on the Web Virtual Tour 12:15 PM 1:45 PM Milano II 

Posters 12:30 PM 1:30 PM Octavius Foyer 

Film Festival: Healing in Community: Trauma, Growth and Recovery 12:30 PM 1:30 PM Pompeian IV 

Special Event: Comedy Show 12:30 PM 1:30 PM Florentine I 

Lunch 'N' Learns 12:30 PM 1:30 PM Multiple locations 

Special Event: Smoking Cessation: Reducing Unnecessary Death and Disability 1:00 PM 4:00 PM Verona 

Thought Leader: Adam Bryant 1:45 PM 2:45 PM Augustus III & IV 

Thought Leader: Bruce Perry 1:45 PM 2:45 PM Augustus I & II 

Thought Leader: Nadine Burke Harris 1:45 PM 2:45 PM Augustus V & VI 

Thought Leader: 12-Step-based Recovery and Medication Assisted 

Treatment: Are They Compatible? 

1:45 PM 2:45 PM Palace I 




State Health Homes Learning Community Meeting 2:15 PM 4:15 PM Sorrento 

Book Signing: Adam Bryant 2:45 PM 3:15 PM Augustus III & IV 

Chef Demo 2:45 PM 3:15 PM Octavius Ballroom 


Break 2:45 PM 3:15 PM Octavius Ballroom 

TED Talk: Stephen Bartels: Older Adults and Mental Healthcare 3:15 PM 3:45 PM Pompeian I 


B Workshops 3:15 PM 4:15 PM Multiple locations 

TED Talk: Kimberly Hoagwood: The Fourth Quadrant: Giving It Away 3:45 PM 4:15 PM Pompeian I 

Welcome Reception 4:30 PM 5:30 PM Octavius Ballroom 

FQHC Look-Alike Networking Meeting 5:00 PM 6:00 PM Pompeian II 

Burrell Reception 5:00 PM 7:00 PM Messina 

Essential Learning Reception 5:30 PM 6:30 PM Pompeian III 

Young Leaders Meet and Greet 5:30 PM 6:30 PM Sorrento 

Massachusetts ABH Member Reception 5:30 PM 7:00 PM Modena 

Pennsylvania Reception 5:30 PM 7:00 PM Emperors II 

tueSday, april 9 










Golf Pro 8:00 AM 4:00 PM Octavius Ballroom 

Plenary: Atul Gawande 8:30 AM 9:45 AM Augustus Ballroom 

Plenary: Kathleen Sebelius 9:45 AM 10:15 AM Augustus Ballroom 

Seasoned Leaders Class of 2013 10:00 AM 4:00 PM Florentine IV 

Hair Stylists 10:00 AM 2:00 PM Octavius Foyer 

Book Signing: Atul Gawande 10:15 AM 10:45 AM Augustus Ballroom 






TED Talk: Anthony Salerno: Evidence-based Practices 10:45 AM 11:15 AM Pompeian I 




16 


Start time end time room name 

C Workshops 10:45 AM 12:15 PM Multiple locations 

Film Festival: Bill W. 10:45 AM 12:30 PM Pompeian IV 

TED Talk: Fred Osher: Can We Predict or Prevent Violence? 11:15 AM 11:45 AM Pompeian I 

TED Talk: Lloyd Sederer: A Tale of Two Families 11:45 AM 12:15 PM Pompeian I 

Children's Networking Lunch 12:15 PM 1:15 PM Pompeian II 



Young Leaders Brownbag Lunch 12:30 PM 1:30 PM Sorrento 

Special Event: Prometheus in Prison 12:30 PM 2:00 PM Palace Ballroom 


Film Festival: Permanent Supportive Housing: An Evidence-Based Practice 

Fostering Health, Home and Community 

12:45 PM 1:45 PM Pompeian IV 

Town Hall: FQBHC: What Is It and Why Should I Care? 12:45 PM 1:45 PM Emperors II 

Lunch 'n' Learns 12:45 PM 1:45 PM Multiple locations 

Special Event: Workforce Wellness: Peer-to-Peer Tobacco Recovery Program 1:00 PM 4:00 PM Verona 


Special Event: The Secret to Winning on Capitol Hill (Hint: It’s You) 2:00 PM 3:00 PM Emperor II 

Thought Leader: Pamela Hyde 2:15 PM 3:15 PM Augustus I & II 

Thought Leader: Charles O'Brien 2:15 PM 3:15 PM Augustus III & IV 

Thought Leader: Jeffrey Brenner 2:15 PM 3:15 PM Augustus V & VI 

Thought Leader: Judge Steven Leifman 2:15 PM 3:15 PM Palace I 



D Workshops 3:30 PM 4:30 PM Multiple locations 

Book Signing: Lloyd Sederer 4:30 PM 5:00 PM Milano IV 

CIHS Grantee Networking Meeting 5:00 PM 6:00 PM Octavius Terrace 

Awards of Excellence Celebration Dinner 6:00 PM 9:00 PM Palace II & III 



Registration Open 7:00 AM 11:00 AM Promenade Level 

Bookstore open 7:00 AM 11:15 AM Octavius Foyer 


Continental Breakfast 7:30 AM 8:30 AM Octavius Foyer 

Mental Health First Aid Youth Instructor Certification (For Certified Instructors) 8:00 AM 5:00 PM Sorrento 

Plenary: Patrick Kennedy 8:30 AM 9:30 AM Augustus Ballroom 





Start time end time room name 

Thought Leader: Jeremy Lazarus 9:45 AM 10:45 AM Augustus I & II 

Thought Leader: Paul Keckley 9:45 AM 10:45 AM Augustus III & IV 

Thought Leader: Arthur Evans 9:45 AM 10:45 AM Augustus V & VI 

E Workshops 11:00 AM 12:30 PM Multiple locations 

Evaluations/CE Stations Open 11:00 AM 1:00 PM Promenade Level 

California Council Lunch 12:00 PM 1:00 PM Emperors II 

California Council Meeting 1:00 PM 5:00 PM Pompeian II, III & IV 

2013 Trauma-Informed Care Learning Community 1:00 PM 5:00 PM Roman IV 

Addressing Health Disparities Summit 1:00 PM 5:00 PM Emperors II 

Children's Learning Community 1:00 PM 5:00 PM Florentine I 

thurSday, april 11 


2013 Trauma-Informed Care Learning Community 8:30 AM 3:00 PM Roman IV 

Addressing Health Disparities Learning Community 9:00 AM 5:00 PM Emperors II 

Friday, april 12 



Saturday, april 13 





18 

sessions by track 

key a, b, M sessions Mon, Apr 8 c, d, t sessions Tue, Apr 9 e, W sessions Wed, Apr 10 

addictions and co-occurring disorders 

a1 The Good, the Bad, and the Ugly: Lessons in Integrating Mental Health and Addiction Services Milano I 

MLunch2 Seamless Access for Individuals with Mental Illnesses and Addiction Disorders Roman II 

Mon thought Leader 12-Step-based Recovery and Medication Assisted Treatment: Are They Combatable? Palace I 

b1 Pain Management and Prescription Drug Abuse: A Silent Epidemic Milano I 

c1 Introducing Medication Assisted Treatment to Your Organization Roman I 

tLunch5 What Works? A Sharing Session on Medication Assisted Treatment Roman IV 

tue thought Leader If Addiction is a Disease, Why Don’t We Treat it Like One? Augustus III & IV 

d1 An Action Agenda: Closing the Gap between Addictions Science and Practice Milano 4 

e1 The Top 10 Things You Need to Know about Health Homes and Addictions Treatment Milano 3 

behavioraL heaLth-PriMary care integration 

a2 Show Me the Money! Designing a Sustainable Integration Financing Model Roman II 

b2 Integration: Creating High-Performance Interdisciplinary Teams Roman II 

c3 FQHC-LA, FQHC, and FQBHC: Alphabet Soup or Opportunity? Roman II 

tLunch2 Hearing Voices: Truly Listening to the Individual to Improve Depression Care Roman I 

d2 Emerging Models of Health: The State of the Art Roman II 

Wed thought Leader Treating the Whole Person: The View from the AMA President Augustus I & II 

e2 Which Path to Integration Will You Take? Partnership, Purchase, or Create Your Own? Roman II 

board governance 

a3 The Board’s Role in Mergers and Affiliations Milano V 

MLunch3 Ask the Expert: Help for Board Members Roman III 

b3 Board Problems, Board Solutions: Best Practices from Your Peers Milano V 

c4 Top 3 Things You Should Know about How Behavioral Health Will Be Paid For in the Future Milano II 

d10 Negotiating a CEO Employment Contract Roman IV 

chiLdren and youth 

Mon thought Leader The Buzz on Brains and Babies: How and Why the Earliest Years Matter Augustus V & VI 

b4 Collaborative Documentation for Kids: Yes, You Can! Milano VI 

c5 Transition Age Youth: What Works? Florentine II 

d3 Best Practices for Self-identified LGBTQ Youth Milano I 

cLinicaL Practices 

a5 Evidence-based Treatments for Veterans with PTSD Milano II 

MLunch4 Cuba: Healthcare Heaven? Roman IV 

b5 Zero Suicide in Healthcare: The 2013 Update Milano II 

b ted talk 2 The Fourth Quadrant: Giving It Away Pompeian I 

c ted talk 1 Evidence-based Practices: Is Being Unfaithful Really a Sin? Pompeian I 

c6 EBPs in Practice: Lessons on Starting and Sticking with a New Practice Tool Milano IV 


sessions by track continued 

c17 Improving Schizophrenia Outcomes with an Adherence Program Milano VI 

tLunch3 Perspectives from Great Britain: Creating the Customer-Focused Culture Roman II 

D4 Implementing EBPs for Older Adults…and How to Pay for Them? Milano II 

e4 Blending Solutions: Integrating Motivational Interviewing and Solution-focused Brief 

Therapy 

criminaL Justice 

Milano I 

a7 What Works: Treating Individuals with Mental Illness in the Criminal Justice System Milano IV 

mLunch5 A Shared Recidivism Reduction Framework: Mental Health Services and Correctional 

Supervision for Women with Co-occurring Disorders 

Florentine II 

b6 Ask the Experts: National Criminal Justice Leaders Speak Out Milano III 

c7 Recovery-oriented Diversion and Reentry: The Impact of Peer Support Milano V 

c teD talk 2 Can We Predict or Prevent Violence? Pompeian I 

tue thought Leader Saving Individuals with Mental Illness from Our Criminal Justice System Palace I 

D5 Families and the Revolving Door: Collaborating with Criminal Justice to Adopt Trauma- and 

Family-Focused Interventions 

Milano III 

e5 Maximize Your Impact: Contracting with Criminal Justice to Reduce Recidivism Milano II 

Finance 

a8 New CPT/EM Codes: Are You in Compliance? Roman I 

a17 Dual Eligibles: State and Federal Policy-making Pompeian II 

b7 How Much Money Will It Take to Retire? Milano IV 

c8 Do Health Homes and Accountable Care Organizations Make Dollars and Sense for You? Roman III 

c9 Managed Care Companies and Their Plans for the Future of Behavioral Health Milano VII 

D17 Medicaid: What Next? Milano VI 

D7 Engaging Foundations and Philanthropic Organizations Neopolitan IV 

D8 Passing Parity Was Just the Beginning… Milano VIII 

Wed thought Leader So Everyone Has Insurance: But Will They Have Access Augustus III & IV 

e6 Trade Secrets on Winning Federal Contracts Roman I 

HeaLtHcare reForm 

mon Plenary Now Is the Time: Bringing Community Back to Community Care, Linda Rosenberg Augustus Ballroom 

a9 Become Your Community’s Mayo Clinic of Behavioral Health Roman III 

b8 Taking Punches, But Still Standing: A Healthcare Reform 2013 Update Roman I 

b16 Are You Ready to Enroll Your Clients in Health Insurance? Florentine II 

tue Plenary The View from the Top: A Conversation with Secretary Kathleen Sebelius Augustus Ballroom 

c10 Becoming BFFs with the Healthcare System Roman IV 

tue town Hall Town Hall: FQBHC: What Is It and Why Should I Care? Emperors II 

D9 What Is a Health Insurance Exchange and Why Should I Care? Milano VII 

Wed thought Leader A Public Health Approach to Behavioral Health Augustus V & VI 

e7 Building a Safety Net Accountable Care Organization Milano IV 




20 


in My own words: Personal stories of recovery 

a10 Heroes in Our Midst: The Journey of Our Awards of Excellence Honorees Milano VI 

b9 My Son Has Schizophrenia: The ‘Reforms’ I Worked for Worsened His Life Roman III 

c11 Stories from Survivors: A Primer on Suicide Prevention Milano VIII 

d11 How to Captivate Your Audience with Stand-Up Comedy Florentine I 

wed Plenary 50 Years of Community Mental Health: The Opportunities within Our Grasp, 

Patrick Kennedy 

Augustus 

Ballroom 

e9 My Journey from Consumer to Peer to Social Worker Milano VI 

a4 

organizational excellence 

The Science of Recovery: Old Wine in a New Bottle? Neopolitan III 

a11 Same-Day Access: Improve Services, Increase Productivity, and Enhance Revenue Milano VII 

Mlunch1 New Supportive Housing Opportunities Roman I 

Mlunch8 Improving Access to Psychological Therapies in Primary Care Neopolitan I 

b10 How Do You Rate Your Customer Service? Neopolitan IV 

tue Plenary Better: Lowering Costs and Improving Health Care, Atul Gawande Augustus 

Ballroom 

c12 Are You Innovative? Join the Conversation on Healthcare’s Future with Five CMS 

Innovation Awardees 

Neopolitan I 

tlunch1 Performance-based Compensation: Real World Application Neopolitan I 

tue thought leader “Hot Spotting” Leads to Better Care at a Lower Cost Augustus V & VI 

d6 If You Don’t Measure Improvement, You Could Be Fooling Yourself Roman I 

d12 Negley Awards for Excellence in Risk Management through Data Collection and Analysis Neopolitan I 

e10 Effective Quality Improvement: It’s More than the Tools Milano VII 

e11 Collaborative Documentation: Lessons from the Field Milano VIII 

a12 

ProMotion, Prevention, Peers, and recovery 

10 Strategies for a Successful and Dynamic Peer Culture Milano VIII 

Mlunch6 Mental Health First Aid Roundtable: Acknowledging Barriers, Building Capacity Neopolitan IV 

b special event 2 Smoking Cessation Summit: Reducing Unnecessary Death and Disability Verona 

b ted talk 1 The Underside of the Silver Tsunami: Older Adults and Mental Healthcare Pompeian I 

b11 Engaging Trauma Survivors in Peer Support Milano VII 

c13 Focus on Employment: Coping with Cognitive Impairments Neopolitan IV 

c2 Practice What We Preach: Why Don’t We ALL Exercise and Eat Right? Milano I 

c ted talk 3 A Tale of Two Families Pompeian I 

tue thought leader Why a Public Health Approach to Mental Health and Why Now? Augustus I & II 

d special event 1 Workforce Wellness: Introduction to the Peer-to-Peer Tobacco Recovery Program Verona 



survival of the savviest: hit, Marketing, and Media relations 

a13 Your Future Customers Are on Google and Facebook — Are You? Neopolitan I 

a14 Pioneering Behavioral Health in Information Exchanges: Five State Experiences Neopolitan II 

Mlunch7 The Future Is in the Palm of Your Hand: Interactive Communication Devices Neopolitan II 

b12 Man Therapy: Lessons from an Award-winning Mental Health Literacy Campaign Milano VIII 

b13 How to Design, Implement, and Pay for a Telebehavioral Health System Neopolitan I 

c14 Crisis Communication: Get Your Media Plan in Place Now Neopolitan III 

c15 Moving from Meaningful Use Stage 1 to Stage 2: Can You Just Say No? Neopolitan II 

tlunch6 Consumer Engagement: How to Do It, How to Measure If You Are Neopolitan II 

d13 Providers Prepare! Clinical, HIT Guru Looks into the Future Neopolitan II 

d14 Why Mental Health First Aid Needs to Be Your #1 Marketing Strategy Neopolitan III 

e12 DIY: Create Your Own Marketing Plan Neopolitan I 

e13 Taking the Guesswork Out of Care: Decision Support Tools Neopolitan II 

trauMa-inforMed care 

a15 Reaching Out: Why Trauma-informed Communities Make Sense Roman IV 

Mon thought leader Hope Amid Heartbreak: Helping Children Who Have Experienced Trauma Recover Augustus I & II 

b14 Understanding Gender-Responsive Treatment to Trauma Neopolitan II 

c18 Disaster Trauma: Promoting Resilient Individuals, Organizations, and Communities Milano II 

d15 Trauma-informed Care: If You Think You’re Finished, Guess Again Milano V 

e3 If the Healers Aren’t Happy, Nobody’s Happy: Organizational Wellness, Compassion Fatigue, 

and Staff Satisfaction 

Workforce, ManageMent, and leadership 

Milano V 

Mon plenary Presidential Leadership: The Lessons of History, Doris Kearns Goodwin Augustus Ballroom 

a6 Transform Your Communication Style Milano III 

a16 45- to 90-Day Strategic Planning for Chaotic Times Neopolitan IV 

Mlunch9 Workplace Reductions Neopolitan III 

tlM1 The Corner Office: Indispensible and Unexpected Lessons from the World’s Top CEOs Augustus III & IV 

b15 Generational Differences: What Are They and Do They Matter? Neopolitan III 

c16 It Starts at the Top: Leadership Skills for CEOs Pompeian III 

tlunch4 Change Your Mindset, Build Capacity Roman III 

tlunch7 Where is Florence Nightingale When We Need Her? The Critical Role of Nurses in Integrated 

Care 

tlunch8 The Necessary Evil: Learn to Reduce Your Risks with Well-Trained Staff, Turning Evil into 

Good 

Neopolitan IV 

Neopolitan III 

d16 Engaging in Difficult Conversations Pompeian III 

e8 The Integrated Workforce: The Future for Case Managers, Social Workers, and Nurses Pompeian I 

e14 Avoiding Employment Practices Claims Neopolitan III 

e15 Supervising Effectively in a Multicultural Environment Neopolitan IV 




RS PALACE CONFERENCE CENTER 

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CAESARS PALACE | MEETING FACILITIES 


CAESARS PALACE | MEETING FACILITIES


24 

Three Days for Docs — scheDule 

Day 1 Integrated care Plus 

Monday, april 8, 8:00 aM - 5:00 PM 

Room: Florentine III 

Many health centers look to engage specialty professionals 

to meet growing demand for mental health services 

generated by parity and healthcare reform. How 

can community psychiatrists take advantage of this trend 

and expand their services to help more people? This session 

offers a deep dive for psychiatrists looking to work 

in primary care settings or bring primary care into their 

behavioral health organization. Join experts in discussion 

of a range of hot topics, including new CPT codes, 

risk management, clinical decision support, and health IT 

meaningful use. 

Marc Avery, AIMS Center, University of Washington Medical 

Center; Adam Falcone, Feldesman Tucker Leifer Fidell 

LLP; John Kern, Regional Mental Health Center; Kristen 

Lambert, AWAC Services Company; Michael Lardiere, Nina 

Marshall, and Kathleen Reynolds, National Council for 

Community Behavioral Healthcare; Lori Raney, Axis Health 

Systems; David Swann, Crossroads Behavioral Healthcare 

Day 2 Preparing Psychiatrists for 

health homes 

Tuesday, april 9, 10:30 aM - 5:00 PM 


Start your day by attending the conference plenary featuring 

Atul Gawande, MD, one of the most influential 

healthcare reform voices in America today, to learn how 

you can improve care and lower costs. Then, join Jeff 

Brenner, MD, pioneer of the hot spotting movement, to 

review the psychiatrist’s role in a milieu where the most 

costly healthcare utilizers have a mental illness. Review 

current evidence-based best practices for the treatment 

of common medical conditions ― diabetes, hypertension, 

dyslipidemias, and obesity ― and explore health behavior 

change with Steve Bartels, MD. Whether you supervise 

primary care providers or want to monitor and provide 

treatment yourself to improve your patients’ health, you’ll 

go home with the latest tips and tools. 

Stephen Bartels, Dartmouth Centers for Health & Aging; 

Jeffrey Brenner, Camden Coalition of Healthcare Providers; 

Lydia Chwastiak, AIMS Center, University of Washington 

Medical Center; Raymond Rion, Packard Health; Todd 

Wahrenberger, Pittsburgh Mercy Family Health Center, 

Pittsburgh Mercy Health System 

Day 3 Psychiatric leadership In 

health reform 

Wednesday, april 10, 8:00 aM - 12:30 PM 


Zero in on the leadership skills that health reform demands. 

Hear from Jeremy Lazarus, American Medical 

Association president and avid champion of psychiatrist 

participation in integration efforts. Then, join Joe Parks, 

MD, and Ben Druss to define the core competencies for 

leadership in behavioral health homes, which offer the 

opportunity to improve the health status of our most vulnerable 

populations. Lloyd Sederer presents his famous 

“Top 10” list for physician leadership, guaranteed to send 

you home with renewed energy and enthusiasm for your 

work. 

Benjamin Druss, Department of Health Policy and Management, 

Rollins School of Public Health, Emory University; 

Jeremy Lazarus, American Medical Association; Joe 

Parks, Missouri Department of Mental Health, Division of 

CPS; Lori Raney, Axis Health System; Lloyd Sederer, New 

York State Office of Mental Health 


Jot down some notes 



Together, let’s take 

the message to 

Congress at 

Hill Day 2013. 

www.TheNationalCouncil.org/HillDay 

Citizen advocacy is the best tool we 

have in the fi ght to secure lawmakers’ 

support for strong public policies 

and funding for behavioral health. 

Join the National Council and hundreds 

of your colleagues from around the 

country to talk with your elected 

offi cials about the policy priorities 

that matter most to you. 

LEARN MORE REGISTER FREE BOOK YOUR HOTEL

Preconference Schedule 

AgendA StArt time end time room nAme 

tueSdAy, APril 2 



WedneSdAy, APril 3 




thurSdAy, APril 4 





fridAy, APril 5 





SAturdAy, APril 6 






Advancing Standards of Care Bipolar Learning Community 8:30 AM 5:00 PM Verona 

Trauma-Informed Care 2012 Learning Community Summit 12:00 PM 5:00 PM Messina 

Registration Open 4:00 PM 7:00 PM Promenade Level 

SundAy, APril 7 



Preconference Universities 9:00 AM 5:00 PM Multiple locations 

Mental Health First Aid Instructor Summit 10:00 AM 4:00 PM Pompeian I &II 

Half-day Preconference University: Boot Camp for New Board Members 1:00 PM 5:00 PM Salerno 

Knowledge Exchange Summit 1:00 PM 5:00 PM Florentine I & II 

Recovery and Empowerment Reception 5:00 PM 6:00 PM Forum Tower 

Rocky Mountain Council Board Meeting 5:30 PM 7:00 PM Consul Boardroom 

Knowledge Exchange Network Reception 6:00 PM 7:00 PM Octavius Terrace 


PRECONFERENCE

PRECONFERENCE 

28 

SPecIAl PreconFerence AnD PoSTconFerence TrAInIngS 

Mental Health First Aid Instructor Training 

Tuesday, April 2 – Saturday, April 6, 8:30 AM – 5:00 PM 

Room: Pompeian II 

This 5-day instructor training program certifies instructors 

to teach and manage Mental Health First Aid in local 

communities. Since 2008, Mental Health First Aid USA 

has certified more than 2,000 instructors from all walks of 

life — behavioral and general healthcare, workplace, law 

enforcement and first responders, education, faith communities, 

and persons with a lived experience of mental 

and addiction disorders. Participants are trained to bring 

Mental Health First Aid to their communities. 

Mental Health First Aid Youth Instructor 

Training 

Tuesday, April 2 – Saturday, April 6, 8:30 AM – 5:00 PM 

Room: Pompeian III 

The new Youth Mental Health First Aid USA program 

teaches unique ways to help youth ages 12–25 with mental 

health and substance use challenges and their families 

access appropriate care and supports. It is an adaptation 

of the original Mental Health First Aid training ― tailored 

entirely for reaching youth. 

Mental Health First AID Youth Instructor 

Training (For Certified Instructors Only) 

Pompeian III 

The new Youth Mental Health First Aid USA program 

teaches unique ways to help youth ages 12–25 with mental 

health and substance use challenges and their families 

access appropriate care and supports. It is an adaptation 

of the original Mental Health First Aid training ― tailored 

entirely for reaching youth. This is an abbreviated training 

for individuals who have already been certified as Mental 

Health First Aid instructors. 

Middle Management Academy 

Pompeian IV 

The National Council Middle Management Academy has, 

for more than a decade, turned promising performers 

into influential organizational leaders. The 3.5-day training 

helps managers at all levels enhance their ability to 

lead in increasingly complex environments. Participants 

learn to read and apply financial and analytical information, 

manage projects, implement planned change 

and redesign workflow processes, lead meetings, coach 

and mentor based upon outcomes, and apply personal 

leadership styles to optimize success. The curriculum is 

continuously updated to include management of current 

behavioral health trends and topics including integration 

with primary care, electronic health record conversion, 

and data analytics. 


PRECONFERENCE UNIVERSITIES 

FD1 Secrets of Successful Chief Operating 

Officers 

Room: Milano 1 

This all-day deep dive for COOs distills the lessons from 

years of experience in the trenches. Learn how to balance 

realization of the CEO’s visionary goals with the practical 

challenges and day-to-day responsibilities of running a 

complex healthcare organization. Nurture skills for engaging, 

mediating, and negotiating with employees; leading 

mergers and acquisitions; building stronger relationships 

with CEOs; and adding organizational value. 

Track: Workforce, Management, and Leadership 

Nate Bennett, Robinson College of Business, Georgia 

State University; Eileen Durkin, Community Counseling 

Centers of Chicago (C4); Jeff Richardson, Mosaic Community 

Services, Inc. 

FD2 Health Reform Toughens Up on 

Compliance: Prepare Now 


The Affordable Care Act broadens the definition of 

fraud, increases financial penalties, and establishes 

new government audit programs. For the first time, 

compliance programs are mandatory conditions of enrollment 

in Medicare, Medicaid, and CHIP — and this 

corporate compliance boot camp fully prepares you. 

Experts outline emerging enforcement strategies and 

examine the impact on your organization, identifying 

your areas of exposure and detailing the steps you 

must take to protect yourself. 

Track: Finance 

PRECONFERENCE UNIVERSITIES Sunday, April 7, 9:00 AM – 5:00 PM 

Carrie Bill, Feldesman Tucker Leifer Fidell LLP; Adam 

Falcone, Feldesman Tucker Leifer Fidell LLP 

FD3 Strategic Unions: Mergers and 

Affiliations Workshop 


David Guth, author of Strategic Unions: A Marriage 

Guide to Healthy Not-for-Profit Mergers, leads CEOs, 

board members, and other leaders through exercises 

and discussions on the complete process — from initial 

exploration and partner identification to completion 

of a successful merger. Discover how to make 

good assessments and choices, plan and communicate 

carefully, and get both parties’ strengths, people, 

and assets to merge as seamlessly as possible. 


David Guth, Jr., Centerstone of America; Introduction 

by Joseph Rutherford, Mental Health Care, Inc. 

FD4 Serving Our Veterans: Clinical and 

Cultural Competencies 


Civilian mental health providers gain an overview of 

military culture, language, and structure in this indepth 

session. Acquire greater competency in meeting 

the mental health and addictions treatment needs 

of veterans by understanding how military culture impacts 

their behaviors and perspectives. Plus, learn all 

about PTSD — how it’s caused and what type of evidence-based 

treatments you can apply. 

Track: Clinical Practices 

David Riggs, Center for Deployment Psychology, Dept 

of Medical and Clinical Psychology 


PRECONFERENCE

PRECONFERENCE 

30 

PRECONFERENCE UNIVERSITIES continued 

FD5 Best in Class: Addressing the 

Challenges of Bidirectional Integration 


This session features the best of the best on primary 

care and behavioral health integration and explains — 

with concrete examples and tools — how you can partner 

across systems, work with Medicaid Health Plans to 

secure funding, and train your workforce for integration. 

Review real-life models that have overcome the common 

barriers to integration, and work with the experts to develop 

an action plan in one of the three core areas — 

partnerships, financing, and workforce. 

Track: Behavioral Health-Primary Care Integration 

Marty Adelman, Council of Community Clinics; Teresa 

Bertsch, Northern Arizona Behavioral Health Authority; 

Jeff Capobianco, National Council for Community Behavioral 

Healthcare; Amy Jelliffe, Northern Arizona Regional 

Behavioral Health Authority; Joan Kenerson King, National 

Council for Community Behavioral Healthcare; Kathleen 

Reynolds, National Council for Community Behavioral 

Healthcare; Tom Sebastian, Compass Health; Shelly 

Tregembo, County of San Diego Behavioral Health Services; 

Darren Urada, UCLA Integrated Substance Abuse 

Programs, Semel Institute for Neuroscience & Human Behavior; 

Rick Weaver, Central Washington Comprehensive 

Mental Health 

FD6 Advances in Clinical Treatment and 

Services for Children 


Review advances in children’s behavioral health treatment 

that address clinical and organizational challenges 

in achieving quality and positive outcomes. Medical directors, 

executives, and supervisors gain the knowledge 

required to make informed decisions and improve children’s 

services in a changing healthcare system. Access 

key research and resources and get tips on how to make 

your services attractive to payers and clients. 

Track: Children and Youth 

Mary Acri, NYU Child Study Center, Department of Child & 

Adolescent Psychiatry; Elizabeth Cleek, Institute for Community 

Living, Inc.; Kara Dean-Assael, McSilver Institute for 

Poverty, Policy, and Research, Nathan Kline Institute; Lydia 

Franco, CTAC/McSilver Institute for Poverty Policy and 

Research New York University; Ashley Fuss, Silver School 

of Social Work, New York University; Kimberly Hoagwood, 

New York University Child Study Center, Department of 

Child and Adolescent Psychiatry; Mary McKay, McSilver 

Institute for Poverty Policy & Research, Silver School of 

Social Work, New York University; Anthony J. Salerno, 

McSilver Institute for Poverty Policy and Research, Silver 

School of Social Work, New York University; Glenn Saxe, 

Department of Child and Adolescent Psychiatry, NYU 

Child Study Center; Priscilla Shorter, NYU Child Study 

Center, Department of Child and Adolescent Psychiatry; 

Jeanie Tse, Institute for Community Living; Matt Wofsy, Institute 

for Community Living 

FD7 Trauma-informed Care Approaches: 

Creating Safe Spaces to Facilitate Healing 

and Change 


Understand how to use the National Council’s Traumainformed 

Care Organizational Self-Assessment and 

explore what it takes to become a trauma-informed 

organization. Learn from the experts and the best 

in class — behavioral health organizations that have 

made significant strides in trauma-informed care — 

about how to change organizational culture, reassure 

consumers that you’re sensitive to their needs, provide 

culture — and gender-responsive treatments, and 

avoid compassion fatigue in staff who provide care. 

Track: Trauma-Informed Care 

Cathy Cave, Inspired Vision Consulting; Elizabeth Cleek, 

Institute for Community Living, Inc.; Chris Copeland, Institute 

for Community Living; Dan Griffin, Griffin Recovery 

Enterprises, Inc.; John Hamilton, Recovery Network 

of Programs; Jennifer Kolakowski, Recovery Network 

of Programs, Inc.; Linda Ligenza, National Council for 


PRECONFERENCE UNIVERSITIES continued 

Community Behavioral Healthcare; Marsha Morgan, 

Truman Medical Center Behavioral Health; Cheryl 

Sharp, National Council for Community Behavioral 

Healthcare; Reba Smith, Addictions Recovery Center; 

Precious Stevens, Helping Other People through Empowerment, 

Inc. 

FD8 How to Build a Safety Net Accountable 

Care Organization: Boot Camp 


The real solution to health reform for those in the safety 

net is locally designed and operated systems of care 

organized around one-stop health and wellness centers, 

supported by health neighbors, and sustained 

through accountable care organizations. Discover the 

critical role your organization can play in these local 

systems to deliver prevention, public health, integrated 

primary care, top-notch specialty care, housing, social 

services, and world-class acute and long-term care. 

Understand how these systems are pushing more 

money upstream and truly bending the cost curve. 

Track: Healthcare Reform 

Bruce Abel, Trillium Health Plan, UO Riverfront Research 

Park; Richard Dougherty, DMA Health Strategies; 

Robin Henderson, Central Oregon Health Council, 

St Charles Health System; Dale Jarvis, Dale Jarvis 

and Associates 

FD9 Four Essential Organizational 

Competencies for Future Success: 

Looking at the Next 50 Years of 

Community Behavioral Health 

Room: Neopolitan 1 

In the next 50 years behavioral healthcare’s focus will shift 

to consumers and families, rather than simply payers and 

traditional referral sources; cost and quality management 

will become paramount, and fee-for-service payment systems 

will all but disappear. This session reviews the four 

newcompetencies that community behavioral health or- 

ganizations need — offering tech-enabled consumer 

services and supports; creating consumer-preferred services; 

and using process engineering and process metrics 

management to manage costs, improve operations, and 

develop successful P4P contracts. 

Track: Organizational Excellence 

Joseph Naughton-Travers, Monica Oss, Steve Ramsland, 

OPEN MINDS 

HD1 A Boot Camp for New Board 

Members 

Sunday, April 7,1:00 PM – 5:00 PM 

Room: Salerno 

New and experienced board members come together 

to garner tips and guidelines for governing a nonprofit. 

Explore board member job descriptions, the relationship 

between the board and the CEO, and the nuances 

of CEO evalutions. This session also discusses board 

recruitment and development, the board’s role in 

fundraising, strategies for dealing with difficult board 

members, assessing your organization’s progress, and 

dealing with challenges. 

Track: Board Governance 

Shelly Wimpfheimer, Wimpfheimer & Associates 


PRECONFERENCE

1 in 5 Americans 

experience a mental illness. 

Nearly 1 in 10 use illicit 

drugs or drink heavily. 

These are your patients. 

We help you implement and sustain 

integrated primary and behavioral 

health services. 

Reach out to the SAMHSA-HRSA Center for 

Integrated Health Solutions for support on 

your integration activities. 

VISIT US www.integration.samhsa.gov 

CALL US 202.684.7457 

EMAIL US integration@theNationalCouncil.org 

The SAMHSA-HRSA Center for Integrated Health Solutions (CIHS) 

promotes integrated primary and behavioral health services to 

better address the needs of people with mental and substance 

use conditions — whether seen in specialty behavioral health or 

primary care provider settings. 

CIHS shares information in a way that promotes implementation in communties nationwide.

schedule-At-A-glAnce 

AgendA stArt time end time room nAme 

mondAy, April 8 






Book Store Open 7:30 AM 5:30 PM Octavius Foyer 




Replenishment Spa 8:00 AM 4:00 PM Exhibit Hall Booth 404 


plenary: linda rosenberg 8:30 Am 9:15 Am Augustus Ballroom 

plenary: doris Kearns goodwin 9:15 Am 10:15 Am Augustus Ballroom 



Coffee Break 10:15 AM 10:45 AM Octavius Ballroom 



Book Signing: Doris Kearns Goodwin 10:15 AM 10:45 AM Augustus Ballroom 


Film Festival: Buck 10:45 AM 12:15 PM Pompeian IV 

A Workshops 10:45 AM 12:15 PM Mutliple locations 

Alkermes Product Showcase 10:45 AM 12:15 PM Livorno 


Book Signing: David Guth 12:15 PM 12:45 PM Milano 5 

Product Showcase Luncheon: Cerner Anasazi 12:15 PM 1:45 PM Palace III 



USC Dessert Reception: MSW on the Web Virtual Tour 12:15 PM 1:45 PM Milano 2 


MONDAY APRIL 8

MONDAY APRIL 8 

34 




Film Festival: Healing in Community: Trauma, Growth 

and Recovery 




Smoking Cessation Summit 1:00 PM 4:00 PM Verona 

thought leader: adam Bryant 1:45 Pm 2:45 Pm augustus iii & iV 

thought leader: Bruce Perry 1:45 Pm 2:45 Pm augustus i & ii 

thought leader: nadine Burke harris 1:45 Pm 2:45 Pm augustus V & Vi 

thought leader: 12-Step-based recovery and 

medication assisted treatment: are they compatible? 

1:45 Pm 2:45 Pm Palace i 

State Health Homes Learning Community Meeting 2:15 PM 4:15 PM Sorrento 

Book Signing: Adam Bryant 2:45 PM 3:15 PM Augustus III & IV 




TED Talk: Stephen Bartels: Older Adults and Mental 

Healthcare 

3:15 PM 3:45 PM Pompeian I 


B Workshops 3:15 PM 4:15 PM Multiple locations 

TED Talk: Kimberly Hoagwood: The Fourth Quadrant: 

Giving It Away 

3:45 PM 4:15 PM Pompeian I 

Welcome Reception 4:30 PM 5:30 PM Octavius Ballroom 

FQHC Look-Alike Networking Meeting 5:00 PM 6:00 PM Pompeian II 

Burrell Reception 5:00 PM 7:00 PM Messina 

Essential Learning Reception 5:30 PM 6:30 PM Pompeian III 

Young Leaders Meet and Greet 5:30 PM 6:30 PM Sorrento 

Massachusetts ABH Member Reception 5:30 PM 7:00 PM Modena 

Pennsylvania Reception 5:30 PM 7:00 PM Emperors II 


HoT SPoTS 

Golf Pro SwinG AnAlySiS 

Monday and Tuesday, 8:00 AM – 4:00 PM 

Octavius Foyer 

Get the best tips straight from 

a pro! Our very own onsite pro 

will demonstrate common swing 

faults, offer swing analysis, demonstrate 

some of the PGA’s 

greatest tour shots, offer a putting 

demonstration, and explain the differences in swing 

for men and women. Don’t miss this exclusive opportunity 

to up your game! 



rePleniShMenT SPA 



Hit the replenishment spa for a 

free professional massage that 

leaves you feeling relaxed, refreshed, 

and energized after a 

round of power-packed conference 

sessions. 


thanks! 

wellneSS rooM 


Genoa 

Break from the hustle and connect 

with other peers and individuals 

in recovery attending the 

conference. Stop by the National 

Council’s Peer Lounge to fuel up 

with coffee, plan your agenda for 

the day, unwind, and connect with others. 

The CuTTinG edGe 



Enjoy the royal treatment at our 

master stylist salon. Get a miniup 

do, a little snip, or quick style. 

Hair today, groomed tomorrow! 

MAkeoverS 



We’ve brought you this women’s 

playground to you for a change. 

Sephora’s and Nordstrom’s 

beauty consultants help you 

look your absolute, confident 

best. Stop by for a free skin care 


Chef deMoS 

Monday, 10:15-10:45 AM and 3:15-3:45 PM 

Tuesday, 9:30-10:00 AM and 1:00-1:30 PM 


Appetites and lessons are 

served mile high in these delightful 

morning and afternoon 

cooking demonstrations. Le Cordon 

Bleu Cooking Institute chefs 

will show you how to prepare 

yummy salsa and guacamole, mini cupcakes, spring rolls, 

and pasta. Expect to sample the goods! 


MONDAY APRIL 8


36 

Hot SpotS continued 

Meet with Geniuses 

Monday, tuesday, and Wednesday 


The Genius Bar ― much like the 

Genius Bar in your neighborhood 

Apple store ― puts one-on-one 

and small group consulting at 

your fingertips for free with conference 

registration. The Genius Bar enhances your conference 

experience by enabling you to move past theory 

and ideas and into the nitty-gritty details with the “geniuses” 

― including some of the most sought after experts, 

like integration mavens Kathy Reynolds and Joan King. 

Saddle up during breaks and meals to talk with experts 

on integration, health IT, children and youth, compliance, 



action for tHe early BirdS 

CiRque de soleil Class 

Monday and tuesday, 6:00 – 7:00 aM 

Florentine II 

Vegas is synonymous with many 

things ― especially its mesmerizing 

Cirque de Soleil performances. 

Join professional acrobats 

trained in the styles of 

Cirque de Soleil for a beginners 

classes that will transport you to another world where exercise 

meets art. Get ready to feel flexible and powerful. 

All you need before hand is a yoga mat or towel and comfortable, 

fitted clothes. 

exPo hall 

Monday and tuesday, 7:30 aM – 5:30 pM 



your breakfast, lunch, coffee, and just stop by at breaks. 

BookstoRe 

Monday, 7:30 aM – 5:30 pM 

tuesday, 7:30 aM – 5:00 pM 

Wednesday, 7:30 aM – 11:15 aM 


Hit the bookstore to peruse 

hundreds of titles, and some 

novelty gifts, too. Don’t forget 

about your family and colleagues 

at home ― there’s 

something for everyone. 

Fun Run 

Monday, tuesday, Wednesday, 6:00 – 7:00 aM 





iRon PuMPinG 

Monday, tuesday, Wednesday 




to Caesars Palace’s state-of-the-art gym. You must show 



PLENARY 

MONDAY PLENARIES 

Now Is the Time: Bringing Community Back to Community Care 

Monday, April 8, 8:30 AM – 9:15 AM 

Room: Augustus Ballroom 

LINDA ROSENBERG. Public policy and practice improvement 

authority. Mental Health First Aid USA pioneer. 

She needs little introduction. National Council President & CEO 

Linda Rosenberg is a “K Street” staple with practitioner and administrator 

cred to back her up. She has a vision for improving 

the care provided to Americans with mental illnesses and addictions and the environment in which you provide this 

care. Don’t miss a moment of her talk, as she hits on hard topics that will help you bring “community” back to community 

behavioral health ― as envisioned 50 years ago when JFK enacted the Community Mental Health Act of 1963. 

PLENARY 

LINDA ROSENBERG 

DORIS KEARNS GOODWIN 

Presidential Leadership: The Lessons of History 

Monday, April 8, 9:15 AM – 10:15 AM 


DORIS KEARNS GOODWIN. Renowned presidential historian. 

Pulitzer Prize winner. Author of Team of Rivals, the basis 

of the Oscar-winning Lincoln. 

Does presidential history possess the secret to strong leadership? 

Presidential historian Doris Kearns Goodwin argues that it 

does. What can President Obama learn from his predecessors? What can organizational leaders learn from our presidential 

ancestors? A past National Council Conference speaker who mesmerized audiences, Kearns Goodwin will have 

you hanging on every word. Escape into a world of full of historical characters, lessons, controversy, and uncompromised 

strength. Learn to use the wisdom of our nation’s past leaders to improve the way you lead ― and the way you perceive 

our nation’s leadership. 


MONDAY APRIL 8


38 

MONDAY MORNING ‘A’ WORKSHOPS 

MoRNINg ‘A’ WoRKSHoPS Monday, April 8, 10:45 AM – 12:15 PM 

A1 The Good, the Bad, and the Ugly: 

Lessons in Integrating Mental Health and 

Addiction Services 


Healthcare reform presents an opportunity to integrate 

mental health and addiction service delivery. Many California 

counties have already integrated the administration 

of these services. However, service integration 

proved far from ideal because California’s separate carveout 

of Medicaid for addiction and mental health services 

stymied functionality. Hear the lessons learned in California’s 

attempts to integrate care for people with co-occurring 

mental illness and addiction disorder. 

Track: Addictions and Co-Occurring Disorders 

Marvin Southard, Los Angeles County Department of 

Mental Health 

A2 Show Me the Money! Designing a 

Sustainable Integration Financing Model 

Room: Roman II 

Creating a new and viable integrated health business 

model requires behavioral health providers to understand 

the shifting healthcare marketplace, new funding 

streams, and the link between cost, quality outcomes, 

and financial sustainability. Learn how to assess your 

marketplace, design a financial model for integration, 

control costs, and increase service quality through training 

your staff in the fundamentals of financial accounting 

and quality management. 


Jeff Capobianco and Kathleen Reynolds, National Council 

for Community Behavioral Healthcare; Jeff Richardson, 

Mosaic Community Services, Inc. 

A3 The Board’s Role in Mergers and 

Affiliations 


Join David C. Guth, Jr., author of Strategic Unions, A Marriage 

Guide to Not-for-Profit Mergers, for a session designed 

for board members seeking to gain a better understanding 

of mergers in the not-for-profit world. Learn 

the marriage model concept for mergers, explore identification 

and recruitment of potential merger partners, and 

gain a high-level understanding of the process for moving 

forward from initial exploration to completion of a successful 

merger. 


David Guth, Jr., Centerstone of America 

A4 The Science of Recovery: Old Wine in 

a New Bottle? 


Is consumer-defined recovery the same as “symptoms” 

or “quality of life”? Can the conceptual framework of selfefficacy 

help you better understand recovery? Hear how 

the Maryland Assessment of Recovery Scale helps clinicians 

better serve consumers and how new treatment 

approaches such as shared decision-making, structured 

communication, and peer supports can promote recovery. 


Lisa Dixon, Center for Practice Innovations, New York 

State Psychiatric Institute; Larry Fricks, National Council 

for Community Behavioral Healthcare 


MONDAY MORNING ‘A’ WORKSHOPS continued 

A5 Evidence-based Treatments for 

Veterans with PTSD 


Veterans increasingly rely on services from community 

behavioral health organizations, a trend that you can 

expect to continue. Join experts in a review of U.S. Department 

of Veterans Affairs and Department of Defense 

guidelines for posttraumatic stress disorder treatment in 

military populations and access new resources and strategies 

to help veterans with symptoms. 


David Riggs, Center for Deployment Psychology, Department 

of Medical and Clinical Psychology 

A6 Transform Your Communication Style 


Explore two communication models for solving workplace 

problems: creating win-win conversations and using five 

coaching steps. By learning to state facts neutrally, understand 

all parties’ feelings and needs, and distinguish 

strategy from underlying needs and goals, you can create 

win-win conversations. Colleagues who use these models 

communicate more effectively because they focus on 

goals first and strategies second. 


Anne Collier, Arudia Executive Coaching & Development 

A7 What Works: Treating Individuals with 

Mental Illness in the Criminal Justice System 


The overrepresentation of people with serious mental illnesses 

in the criminal justice system has thrust judges 

into a new and unique role —that of leaders and advocates 

for an improved community mental health system. 

Learn how the justice system is responding and how it 

uses new, effective strategies to address this population’s 

needs. Learn the steps to establish a community 

collaborative and explore which programs work best to 

keep people with mental illnesses out of the criminal justice 

system in the first place. 

Track: Criminal Justice 

Judge Steven Leifman, Miami-Dade County Court 

A8 New CPT/EM Codes: Are You in 

Compliance? 

Room: Roman I 

This year brought substantial changes to coding and billing 

for behavioral healthcare providers. These changes 

substantially affect behavioral healthcare, with the elimination 

of many codes, the addition of new codes, and the 

requirement for psychiatrists and certain non-physician 

practitioners to use evaluation and management codes 

for medication management. Are you ready for the impact 

this could have on your revenue, operations, and 

compliance? 


Adam Falcone, Feldesman Tucker Leifer Fidell LLP; Nina 

Marshall, National Council for Community Behavioral 

Healthcare; David Swann, Crossroads Behavioral Healthcare 

and MTM Services 

A9 Become Your Community’s 

Mayo Clinic of Behavioral Health 

Room: Roman III 

Healthcare reform changes who pays for behavioral 

health and expands the role of healthcare providers in 

ensuring individuals receive effective behavioral health 

services. In this new environment, behavioral health organizations 

must be seen as high-performing, cost-effective 

service providers that address clients’ whole health 

needs. How do you leverage your hard work to be seen as 

your community’s behavioral health Mayo Clinic? 


Carl Clark, Mental Health Center of Denver; Sheryl Gangano, 

EMQ FamiliesFirst; Dale Jarvis, Dale Jarvis and Associates; 

Linda Laganga, Mental Health Center of Denver; 

Harriet Markell, EMQ Families First 


MONDAY APRIL 8


40 


A10 Heroes in Our Midst: The Journey of 

Our Awards of Excellence Honorees 


Each year, the National Council for Community Behavioral 

Healthcare bestows its highest honor on individuals who 

inspire us to fight against mental illness and addiction. Immerse 

yourself in the inspiring and poignant recovery and 

success stories of our 2012 Awards of Excellence winners. 

Track: In My Own Words: Personal Stories of 

Recovery 

Ralph Aquila,Sidney R. Baer, Jr. Center St. “Luke’s Roosvelt 

Hospital; Mindy Bernstein, Coyote TaskForce; Jessica Lynn 

Gimeno, The Balanced Mind Foundation; Kevin Hines, 

National Speaker, Mental Health Advocate, Author; Kara 

Sweeney, National Council for Community Behavioral 

Healthcare 

A11 Same-Day Access: Improve 

Services, Increase Productivity, and 

Enhance Revenue 


Behavioral healthcare focuses on removing psychological, 

social, and behavioral barriers to healthy and productive 

living for people with mental illnesses and addiction 

disorders. But sometimes, community behavioral healthcare 

organizations unintentionally create obstacles to 

critical services. By implementing same-day access, your 

organization can remove these obstacles, maximize valuable 

human resources, reduce costs, and increase profits. 

Discuss the benefits of same-day access and design 

and implementation strategies with the experts. 


Scott Lloyd and Joy Fruth, MTM Services, LLC; Annie Juve, 

Burrell Behavioral Health 

A12 10 Strategies for a Successful and 

Dynamic Peer Culture 


Employing people with lived experience in your behavioral 

health organization can catapult your service array 

to a new level of effectiveness. Peer staff members are 

living evidence that recovery and wellness are possible. 

Creating a culture where these professionals function at 

their highest potential requires planning, education, and 

organizational development. Learn 10 common mistakes 

organizations make in integrating peers into the workforce 

and concrete strategies to develop a rich peer culture. 

Track: Promotion, Prevention, Peers, and Recovery 

Michael Brody, Mental Health Association of Southeastern 

Pennsylvania; Joan Kenerson King, National Council 

for Community Behavioral Healthcare; Kimberly Meals, 

Community Support Services, Inc.; Jerry Shadley, Community 

Support Services 

A13 Your Future Customers Are on 

Google and Facebook — Are You? 


With healthcare reform moving forward, we need to abandon 

our mentality that we have more consumers than we 

can handle. Instead, we must embrace competing for 

them. But how? Explore how your website and social media 

presence can drive consumers through your door and 

demonstrate your thought leadership at the same time. 

Track: Survival of the Savviest: HIT, Marketing, and 

Media Relations 

Lee Aase, Mayo Clinic; Courtney Young, National Council 




A14 Pioneering Behavioral Health in 

Information Exchanges: Five State 

Experiences 


Early this year, the National Council’s SAMHSA–HRSA 

Center for Integrated Health Solutions completed a project 

with five state health information exchanges in which 

the states worked through the policies, protocols, procedures, 

and standards to share behavioral health and 

physical health information. These five states now provide 

better quality care to those they serve. Hear their 

challenges, the procedures needed to make data sharing 

work, and what these pioneers anticipate for the future. 

Expect to leave with an understanding of what information 

you can share, how to share it, and how data sharing 

improves care. 



Shaun Alfreds, HealthInfoNet; Kate Berry, National 

eHealth Collaborative; Karen Chrisman, GOEHI, Cabinet 

for Health and Family Services; Dia Cirillo, Illinois Office 

of Health Information Technology, Office of Governor Pat 

Quinn; Laura Adams, Rhode Island Quality Institute; Michael 

Lardiere, National Council for Community Behavioral 

Healthcare; Tracy Leeper, Oklahoma Deptartment of 

Mental Health and Substance Abuse Services 

A15 Reaching Out: Why Trauma-informed 

Communities Make Sense 

Room: Roman IV 

Healing from trauma doesn’t occur in a vacuum and the 

people you serve don’t live in one. Hear from three diverse 

organizations that positively affect their communities 

through their trauma-informed care efforts. Learn 

how they make a difference in the lives of those they 

serve by reaching out to community partners to improve 

services for individuals working toward recovery from 

trauma. 


Rene Andersen, A/TR Associates; Suzanne Daub , National 

Council for Community Behavioral Healthcare; Larke 

Huang, Administrator’s Office of Policy Planning and Innovation, 

Office of Behavioral Health Equity, SAMHSA; 

Cheryl Sharp, National Council for Community Behavioral 

Healthcare; Rex Thornley, Bonneville County Wood Pilot 

Project 

A16 45 to 90 Day Strategic Planning for 

Chaotic Times 


Today’s ever-changing healthcare environment challenges 

community behavioral health organizations to create 

timely and effective change service delivery processes. 

Learn how to develop short, quick-turnaround strategic 

action plans that require 45–90 day planning and implementation 

cycles and hear how such strategic planning 

makes a difference. 


Michael Flora, Ben Gordon Center, MTM Services, Inc. 

A17 Dual Eligibles: State and Federal 

Policy-making 


Congress instructed the Centers for Medicare and Medicaid 

Services to improve health outcomes for people who 

are dually eligible for both Medicare and Medicaid coverage. 

In its guidance to states, CMS aims to revamp the 

dual-eligibles programs by simplifying enrollment for beneficiaries, 

creating new financial relationships with states 

to incentivize cost savings, and increasing collection and 

review of data. As your state develops and implements 

a dual-eligibles plan, knowing what’s under consideration 

and how it can affect your client interactions will prepare 

you for what lies ahead. 


Charles Ingoglia, National Council for Community Behavioral 

Healthcare 


MONDAY APRIL 8


42 

Film Festival and special event 

Film Festival 

special dessert event 

BUcK 

monday, april 8, 10:45 am – 12:15 pm Room: Pompeian IV 

A richly textured and visually stunning film, BUCK follows Brannaman from his abusive 

childhood to his phenomenally successful approach to horse care. A real-life “horsewhisperer,” 

Buck eschews the violence of his upbringing and teaches people to communicate 

with their horses through leadership and sensitivity, not punishment. Brannaman 

possesses near magical abilities as he dramatically transforms horses — and people 

— with his understanding, compassion, and respect. In this film, the animal-human relationship 

becomes a metaphor for daily life challenges. A truly American story about an 

unsung hero, BUCK is about an ordinary man who creates an extraordinary life despite 

tremendous odds. 

earn a top-notch msW on the Web, Join Usc for a virtual tour 

monday, april 8, 12:15 – 1:45 pm Room: Milano II 

If you’re committed to solving the recruitment and retention issues facing the behavioral 

health workforce today, don’t miss this presentation about the web-based Master of Social 

Work degree available at the University of Southern California School of Social Work. 

Enjoy sweet treats and coffee while USC tells you about this groundbreaking program 

and opportunities to nurture future social work leaders in your organization. View the Virtual Academic Center’s lively online 

classroom and community and tell your staff how they can earn an accredited online Master of Social Work degree 

through the MSW@USC program. Learn how to become a USC field education site or instructor in your community and 

hear from other National Council members about their experience as a USC National Field Education Network partner. 

Hosted by University of southern california school of social Work 


VIEW POSTERS, CHAT WITH PRESENTERS 

Monday, April 8, 12:30 PM – 1:30 PM Room: Octavius Foyer 

Implementing the Community Triage Center 

Model: An Alternative to Emergency Rooms 

Amy Roukie, WestCare Nevada & Arizona 

Integrated Co-occurring Adolescent 

Services, 5 Years Post-funding 

Robert Daniels, Seven Counties Services, Inc. 

Bringing Community into Community 

Healthcare: How Peer Partners Help Patients 

Achieve Health and Wellness in Integrated 

Behavioral Health Programs 

Susanna Farina, Gardner Family Health Network; 

Indira Fonseca, Gardner Family Health Network 

Primary Care and Behavioral Health 

Integration: A Story of Collaboration 

Michelle Ellis, MHC Healthcare; Vanessa Seaney, 

Community Partnership of Southern Arizona 

WARNING! Treacherous Road Ahead: One 

Mental Health Center’s Journey to FQHC Land 

Tisha Deeghan and Danis Russell, Genesee County 

Community Mental Health 

Building Healthy Families: A Promising Practice 

for Family Preservation and Reintegration 

Christine Cummings and Teri Ingram, Red Mountain Behavioral 

Health Services 

Developing a Family Advisory Group: Lessons 

Learned at a Children’s Mental Health Agency 

M. Grace Ryder, Children’s Crisis Treatment Center 

A Peer Led Wellness Initiative: From 

Implementation to Evaluation 

Sue Karber, Tennessee Department of Mental Health & 

Substance Abuse Services; Kathryn Mathes, Centerstone 

Research Institute 

New Hope is on the Way for Depression 

Treatment: Making the Case for TMS 

Vic Topo, Center For Life Management 

Conflict Resolution 

Keith Hamilton, SERV Behavioral Health System, Inc.; Allie 

Jones, SERV Behavioral Health Systems, Inc 

Preparing Your Agency for the DSM-5 

Jason Cheng, Institute for Community Living; Jeanie Tse, 

Institute for Community Living 

A Rolling ROCC Gathers No Moss: You Can’t 

Afford Not to Do Translational Research 

Rebecca Gaba, Didi Hirsch Mental Health Services 

Building Community Capacity to Enhance 

Informal Supports...Doing More with Less 

Heather Stanley, Lookout Mountain Care Management 

Entity; Theresa Varos, Lookout Mountain Community 

Services 

TIPs for Success: Aligning with Best Practices 

for Young Adults in the Wake of Healthcare 

Changes 

Marc Fagan, Thresholds 

The Proof for Peers in the Workforce: 

Outcomes for Healthcare Providers 

Karen Beck, Monroe Community Mental Health 

Authority, New Directions Peer Recovery Center; Tracy 

Gomez, Monroe Community Mental Health Authority 

Improving Veterans’ Access to Mental Health 

Services through Housing and Employment 

John Hill, Alliance, Inc. 


MONDAY APRIL 8


44 

MONDAY LUNCH ‘N’ LEARNS 

MLunch1 New Supportive Housing 

Opportunities 

LUNCH ‘N’ LEARNS Monday, April 8 12:30 PM – 1:30 PM 

Room: Roman I 

Get up to speed on the HUD 811 Project Rental Assistance 

(PRA) Demonstration Program and the Frank Melville Supportive 

Housing Investment Act of 2010 that authorizes 

the new program. Gain understanding of how the program 

reforms the 811 capital advance/PRA Contract Program 

to promote investment in more integrated housing 

opportunities for people with disabilities. Learn how the 

811 PRA Demonstration Program aligns housing policy 

with disability policy and seeks enhanced community integration 

and recovery over institutional placement. 


Ann O’Hara, Technical Assistance Collaborative Inc.; Andrew 

Sperling, NAMI 

MLunch2 Seamless Access for Individuals 

with Mental Illness and Addiction 

Disorders 


Learn about the creation of a “no wrong door” environment 

for treating co-occurring mental illness and substance 

abuse from two leading New Jersey organizations. 

Leaders from CarePlus and Turning Point will explain 

their process of forming a collaborative arrangement and 

outline steps for you to consider for your organization. 


Tara Augustine, Care Plus NJ; Manuel Guantez, Turning 

Point, Inc. 

Don’t Go Hungry 

Before you run off to any of your lunchtime sessions ― Lunch ‘N’ Learns, 

films, performances ― hit the Expo Hall to pick up your lunch. 

MLunch3 Ask the Expert: Help for Board 

Members 


Join your colleagues on nonprofit boards to explore 

the challenges and triumphs of board leadership and 

exchange ideas about how to better contribute to the 

boards you serve on. 


Shelly Wimpfheimer, Wimpfheimer & Associates 

MLunch4 Cuba: Healthcare Heaven? 


Join the National Council and NADAAC, the Association for 

Addictions Treatment Professionals, for a firsthand perspective 

— based on a December 2012 academic delegation 

— on Cuba’s health and behavioral health systems. 


Cynthia Moreno Tuohy, NAADAC, the Association for Addiction 

Professionals; Kara Sweeney, National Council for 

Community Behavioral Healthcare 


MONDAY LUNCH ‘N’ LEARNS continued 

MLunch5 A Shared Recidivism Reduction 

Framework: Mental Health Services and 

Correctional Supervision for Women with 

Co-occurring Disorders 

Florentine II 

Learn how Maricopa County Adult Probation, in partnership 

with Magellan Health Services, used a federal grant to 

increase access to gender-responsive, trauma-informed 

community treatment for women with co-occurring disorders 

releasing from prison to community supervision. 


Shelley Curran, Magellan Health Services; Sherry Johnston, 

Maricopa County Adult Probation 

MLunch6 Mental Health First Aid Roundtable: 

Acknowledging Barriers, Building 

Capacity 

Room: Neapolitan IV 

Leaders of organizations that offer Mental Health First Aid 

are invited to a facilitated roundtable discussion on how to 

grow the program in your communities. Come prepared to 

talk about the barriers and successes you face in expanding 

Mental Health First Aid and learn from your colleagues. 


Bryan Gibb and Betsy Schwartz, National Council for 


MLunch7 The Future Is in the Palm of 

Your Hand: Interactive Communication 

Devices 


Learn how mobile technologies are being used in healthcare, 

understand how you can leverage them for better 

consumer care, and determine if your organization is 

ready to implement these new technologies. 



Jacob Buckley-Fortin, eHana LLC; Michael Lardiere, National 

Council for Community Behavioral Healthcare; Sarah 

Lord, Center for Technology and Behavioral Health, 

Dartmouth Psychiatric Research Center 

MLunch8 Improving Access to Psychological 

Therapies in Primary Care 


Discover how you can leverage the Improving Access to 

Psychological Therapies program that has significantly 

increased the availability and effectiveness of evidencebased 

psychological treatments for depression and anxiety 

disorders within primary care services in the UK. The 

program is now being extended and adapted for children 

and adolescents, persons with severe mental disorders, 

and persons with long-term physical conditions who are 

experiencing psychological problems. 


Ian McPherson, Improving Health & Wellbeing UK 

MLunch9 Workplace Reductions 

Room: Neopolitan III 

At one time or another, most behavioral health organizations 

will need to lay off staff. These layoffs can negatively 

impact staff morale, productivity, and other key operational 

areas. Learn effective strategies to manage this 

sensitive process and minimize organizational disruption. 


Suzanne Legander, S.T.A.R. (Stand Together And Recover 

Centers, Inc.), Freddy Cortez, PSA Behavioral Health 

Agency; Gail Hutchings, Behavioral Health Policy 

Collaborative, LLC. 


MONDAY APRIL 8


46 

Film Festival and special events 

Film Festival 

special event 

smoking cessation summit: Reducing Unnecessary 

death and disability 

monday, april 8, 1:00 pm – 4:00 pm Room: Verona 

An alarming number of people with mental illnesses and addiction disorders smoke 

cigarettes. Learn evidence-based practices in how to screen, assess, and treat tobacco 

dependence from two leading smoking cessation experts. Benefit from consultation 

provided to healthcare agencies across 30 states. Learn how brief motivational, individual, 

and group strategies can help people stop smoking. Understand practical system redesign efforts to meet healthcare 

reform mandates, Joint Commission standards, and innovative integrated care and co-occurring service structures. 

Return to your organization with 10 steps to succeed in making behavioral health agencies, hospitals, and residential 

treatment settings tobacco-free. 

track: promotion, prevention, peers, and Recovery 

monday, april 8, 12:30 pm - 1:30 pm Room: Pompeian IV 

An award-winning documentary created by the Substance Abuse and Mental Health 

Services Administration (SAMHSA) in conjunction with Westat, Healing in the Community 

provides a powerful illustration of how the Western Massachusetts Consortium created 

peer-led and trauma-informed services based in a community. The 20-minute film recently 

won a prestigious Telly Award. 

Faciliated by Rene Andersen, A/TR Associates 

Chad Morris and Cynthia Morris, Behavioral Health & Wellness Program, University of Colorado Anschutz Medical Campus 

cOmedY sHOW 

First showing 

Healing in community: trauma, Growth and Recovery 

i’m OK But You need professional Help: Using comedy to Fight stigma 

monday, april 8, 12:30 pm – 1:30 pm Room: Florentine I 

In Stand Up For Mental Health, David Granirer teaches stand-up comedy to consumers, 

and the results are hilarious. In this show, David performs comedy about his own recovery 

journey and looks at how his comics have used comedy to further their recovery. 

David Granirer, Stand Up For Mental Health 


MONDAY THOUGHT LEADERS 

THOUGHT LEADERS 

The Corner Office: Indispensible and Unexpected Lessons from the World’s Top CEOs 

Hope Amid Heartbreak: Helping Children Who Have Experienced Trauma Recover 

Monday, April 8, 1:45 PM - 2:45 PM Room: Augustus I & II 

BRUCE PERRY. Internationally recognized trauma researcher and treatment 

visionary. Doctor of medicine and psychiatry. Professor. Bestselling 

author of The Boy Who Was Raised As A Dog. 

Bruce Perry is a child psychiatrist and senior fellow at the Child Trauma Acad- 

emy, which promotes innovations in service, research, and education in child maltreatment and childhood trauma. He 

explains how early-life stress and violence affects the developing brain through fascinating accounts of experiences 

working with emotionally stunted and traumatized children. Learn why he emphasizes that recovery is possible and 

drives home the point that “relationships are the agents of change and the most powerful therapy is human love.” 


Monday, April 8, 1:45 PM - 2:45 PM Room: Augustus III & IV 

ADAM BRYANT. New York Times columnist. Author of The Corner Office. 

Standing-room-only 2012 conference presenter. Pulitzer Prize winning 

editor. 

Do we over think leadership? Yes, sometimes, says Adam Bryant. Back by popu- 

lar demand at the National Council Conference, Bryant focuses on leadership basics and delivers unforgettable lessons 

with a humorous twist. Based on his intimate chats with more than 70 top CEOs of nonprofit and for-profit organizations, 

as well as some unexpected personalities like Mario Batali, Bryant elaborates on the five qualities that set leaders apart 

— passionate curiosity, battle-hardened confidence, team smarts, a simple mindset, and fearlessness — and offers 

concrete advice on how to manage, lead, and succeed. 



ADAM BRYANT 

BRUCE PERRY 


MONDAY APRIL 8


48 

MONDAY THOUGHT LEADERS continued 


The Buzz on Brains and Babies: How and Why the Earliest Years Matter 

Monday, April 8, 1:45 PM - 2:45 PM Room: Augustus V & VI 

NADINE BURKE HARRIS. Physician. Children’s health expert. Innovator 

in addressing trauma to prevent disease. Thought leader on poverty and 

race in healthcare and education. 

The Center for Youth Wellness in San Francisco may become a place where a 

new kind of pediatric care takes its tentative first steps. Doctor Nadine Burke Harris, CEO and founder and former medical 

director of the Bayview Child Health Center, learned that regarding childhood trauma as a medical issue helps her treat 

her young patients more effectively. Hear why she believes that many of the problems that we think of as social might 

be better addressed on the molecular level. Burke shows us that it’s time to reassess the relationship between poverty, 

child development, and health, and how the practical applications of the Adverse Childhood Experiences (ACE) study can 

improve health outcomes. Hear how she is turning pediatric medicine on its ear. 



12-Step-based Recovery and Medication Assisted Treatment: Are They Compatible? 

Monday, April 8, 1:45 PM - 2:45 PM Room: Palace I 

Are 12-step recovery programs and medication assisted treatment mutually exclusive? Is it possible for these two treatment 

approaches to work in unison? There are strong opinions on both sides of the fence. Bring yours to an interactive 

panel discussion with experts in the addiction field, including National Association of State Alcohol and Drug Abuse 

Directors CEO Robert Morrison. Expect a robust Q&A on this topic of critical importance to people suffering with substance 

use disorders. 


NADINE BURKE HARRIS 

Jeb Bird, Adult Clinical Services, CRC Health Group, Inc.; Robert Morrison, National Association of State Alcohol and 

Drug Abuse Directors (NASADAD); Jane Nickels, NA World Services; Chris Wilkins, Sr., Loyola Recovery Foundation 


MOndAy TedTAlKS 

The Underside of the Silver Tsunami: 

Older Adults and Mental Healthcare 

TED Talks are riveting 18-minute sessions that take you on a journey into the future 

of behavioral health with the people creating it. These greatest minds spark 

curiosity and engage you to think beyond your day-to-day work, focusing on the 

important issues in our field today. Expect dimmed lights to spotlight succinct, 

original, and engrossing talks on a range of research and practice topics. 

Monday, April 8, 3:15 PM - 3:45 PM 

Room: Pompeian I 

STePHen BArTelS 

Dartmouth Centers for 

Health & Aging 

Up to 8 million older Ameri- 

cans have behavioral health disorders. With an aging 

baby boomer population, these numbers will surge upwards 

to 14.4 million by 2030. We will never be able to 

train enough health professionals in geriatric psychiatry 

to fill the need. So, into whose hand does this fall? It falls 

to all of us ― mental health and addictions specialists, 

primary care professionals, social service providers, allied 

health professionals. To realize mental health as a core 

component of general healthcare for aging Americans, 

we must transform the healthcare workforce accordingly. 

Can we hope to weather this “silver tsunami?” 

Track: Promotion, Prevention, Peers, and recovery 

COMedy SHOw 

Second Showing 

The Fourth Quadrant: Giving It Away 

Monday, April 8, 3:45 PM - 4:15 PM 


KIMBerly HOAGwOOd 

New York University 

Child Study Center, 

Department of Child and 

Adolescent Psychiatry 

What if all behavioral health measures and programs 

were free? What if they could be used by anyone, anytime, 

anywhere — for free — as long as data about their 

use was shared? What if everyone used data to improve 

these measures or programs? And shared what they 

were learning? This TED Talk will challenge the proprietary 

hammerlock that impedes widespread use of evidencebased 

practices. 


I’m OK But you need Professional Help: Using Comedy to Fight Stigma 

Monday, April 8, 3:15 PM - 4:15 PM Room: Florentine I 

Enjoy a good laugh? In his Stand Up For Mental Health program, David Granirer teaches 

stand-up comedy to consumers, and the results are hilarious! David does comedy about 

his recovery journey and looks at how comics have used it to further their own. Get 

ready for plenty of LOL opportunities! 

David Granirer, Stand Up For Mental Health 


MONDAY APRIL 8


50 

MONDAY AFTERNOON ‘B’ WORKSHOPS 

AFTERNOON ‘B’ WORKSHOPS Monday, April 8, 3:15 PM – 4:15 PM 

B1 Pain Management and Prescription 

Drug Abuse: A Silent Epidemic 

Room: Milano I 

Treating chronic pain with escalating doses of opioid 

pain medications has become increasingly problematic 

― with aberrant medication behaviors, frustrating consumer-provider 

encounters, and unsuccessful treatment 

outcomes. Delve into the issue of problematic use of prescription 

opioid pain medications and analyze approaches 

that would provide you additional tools to help your 

clients achieve better outcomes. 


Marc Fishman, Assistant Professor, Johns Hopkins University, 

School of Medicine Department of Psychiatry 

B2 Integration: Creating High- 

Performance Interdisciplinary Teams 


From strategic vision to sustainment plan, the success of 

an integrated primary and behavioral healthcare service 

depends on creating high-functioning interdisciplinary 

teams. The good news? These teams can be both meaningful 

and fun. Learn how you can help develop highperformance 

interdisciplinary teams in your organization. 


Marc Avery, AIMS Center, University of Washington Medical 

Center 

B3 Board Problems, Board Solutions: 

Best Practices from Your Peers 

Room: Milano V 

Identify the significant challenges boards face and explore 

the best practices used by your peers. Return to your or- 

ganization with concrete action steps and new ideas to 

tackle your organization’s tough problems. 


Anne Collier, Arudia Executive Coaching & Development 

B4 Collaborative Documentation for 

Kids: Yes, You Can! 

Room: Milano VI 

Collaborative documentation has become a standard 

practice for many organizations that see its clinical and 

organizational benefits. However, many believe that concurrent 

documentation only works for adults ― not children. 

Review the concept of collaborative documentation 

and how you can use it as a clinical tool in your treatment 

practices with children, adolescents, and families. 

Expect to learn techniques and approaches to use with 

youth and families, as well as how to manage when parents 

disagree. 


Katherine Hirsch, MTM Services, LLC 

B5 Zero Suicide in Healthcare: The 2013 

Update 

Room: Milano II 

The National Action Alliance for Suicide Prevention 

launched a taskforce in 2010 to bring suicide care to 

the core of behavioral health and primary care systems. 

Since then, they released Suicide Care in Systems Framework, 

which focuses on leadership commitment, culture 

change, and performance improvement; brought nine 

states together in a learning collaborative; surveyed 

20,000 behavioral health professionals on their readiness 

to engage people at risk of suicide; and launched Zerosuicide.com 

to create a platform for organizations to commit 


MONDAY AFTERNOON ‘B’ WORKSHOPS continued 

to move beyond the mantra of “if we save just one life” to 

the vision of “not another life to lose.” 


Peggy Chase, TERROS, Inc; David Covington, Magellan 

Health Services; Michael Hogan, Hogan Health Solutions 

LLC; Richard McKeon, SAMHSA 

B6 Ask the Experts: National Criminal 

Justice Leaders Speak Out 


The overrepresentation of people with behavioral disorders 

in the American criminal justice system is a phenomenon 

that reflects the tragic failings of multiple systems 

of care. Examine the intersection of the behavioral health 

and criminal justice systems and learn about an array of 

issues, including effective diversion of persons with behavioral 

disorders from criminal justice settings, behavioral 

health–criminal justice collaborative strategies, and 

evidence-based interventions to prevent recidivism and 

promote recovery. 


Fred Osher, Council of State Governments Justice Center; 

Hank Steadman, Policy Research Associates, Inc. 

B7 How Much Money Will It Take to 

Retire? 


Planning for retirement can be daunting. It helps to break 

CELEBRATE 

Welcome Reception 

your planning down into manageable pieces. When will 

you retire? Where will you retire? How much money will 

you need to retire? Why do you want to retire? By answering 

these questions, you can build a plan focused on the 

financial aspects of your retirement. A leading financial 

retirement planner will help you put your plan in motion. 


John McKeever, Financial Advisors of Delaware Valley 

B8 Taking Punches, But Still Standing: A 

Healthcare Reform 2013 Update 

Room: Roman I 

It’s been three years since the president signed the Affordable 

Care Act. We’ve seen one presidential, two 

congressional, and 100+ state elections; the drafting of 

thousands of pages of health reform regulation; and a 

major Supreme Court decision. How has this shaken out 

throughout the country? What are the most important 

things to know as 2014 approaches? Join in a lively and 

provocative panel discussion featuring some of the best 

and brightest leaders in the field. 


Ron Brand, MN Association of Community Mental Health 

Programs, Inc.; Ann Christian, Washington Community 

Mental Health Council; George Delgrosso, Colorado Behavioral 

Healthcare Council; Charles Ingoglia, National 

Council for Community Behavioral Healthcare; Dale Jarvis, 

Dale Jarvis and Associates; Tim Swinfard, Pathways Community 

Behavioral Healthcare; Hugh Wirtz, Ohio Council 

of Behavioral Healthcare Providers 

Monday, April 8, 4:30 – 5:30 PM Exhibit Hall, Octavius Ballroom 

Before you go off to enjoy the city’s culinary feats, enjoy this opportunity to get connected, 

share laughs, relax, and unwind with friends and colleagues who come together 

just once a year ― at the National Council Conference. 


MONDAY APRIL 8


52 


B9 My Son Has Schizophrenia: The 

‘Reforms’ I Worked for Worsened His Life 


Children with mental illnesses are often poorly diagnosed, 

their needs neglected. They wait years for appropriate 

services, and as critical intervention points are lost, family 

stress mounts. The results in adulthood can be tragic. 

Hear from one parent who argues that it wasn’t illness 

that led to bad outcomes ― it was the implementation of 

public policies that gave little thought to improving special 

educational services, integrating services, and adequately 

funding community behavioral health. This parent’s impassioned 

advocacy will inspire and prepare you to engage 

policy leaders and the public to change the trajectories 

of so many children’s lives. 

Track: In My Own Words: Personal Stories of Recovery 

Paul Gionfriddo, Our Health Policy Matters 

B10 How Do You Rate Your Customer 

Service? 

Room: Neapolitan 4 

Would you go to you? The key differentiator of a strong 

healthcare practice today is the ability to move beyond 

strong clinical outcomes to excel at customer service 

and engagement ― two important drivers in sustaining 

a thriving healthcare practice. Explore the aspects of 

customer service and satisfaction needed to compete in 

today’s healthcare environment. Learn how to become a 

customer-centric organization, develop winning customer 

service strategies, and assess your internal and external 

customer service strengths and areas for development. 


Michael Flora, Ben Gordon Center, MTM Services, LLC; 

David Lloyd, MTM Services, LLC 

B11 Engaging Trauma Survivors in Peer 

Support 


Trauma-informed systems change efforts involve peers 

to support survivors in their recovery. Peer relationships 

offer mutuality and power-sharing that can counter survivors’ 

experiences with trauma and violence, which often 

leave them feeling voiceless, powerless, disconnected, 

and controlled by others. Explore the ingredients of peer 

support, the benefits of peer relationships for trauma recovery, 

and strategies for peers to foster hope and healing. 


Cathy Cave, Inspired Vision Consulting; Cheryl Sharp, 


B12 Man Therapy: Lessons from an 

Award-winning Mental Health Literacy 

Campaign 


Man Therapy is a groundbreaking new marketing approach 

to suicide prevention and other men’s mental 

health issues. The campaign reshapes the conversation, 

using humor to bypass stigma and tackle issues like depression, 

divorce, and even suicidal thoughts head on 

― the way a man would. Man Therapy provides men, 

and their loved ones, a place to learn more about men’s 

mental health, examine their own situation, and consider 

an array of actions to put them on the path to treatment 

and recovery. Learn how treatment technology impacts 

the behavioral health field and helps reach those in need. 



Joseph Conrad, CACTUS; Jarrod Hindman, Colorado Office 

of Suicide Prevention, Colorado Department of Public 

Health and Environment; Sally Spencer-Thomas, Carson J. 

Spencer Foundation 



B13 How to Design, Implement, and Pay 

for a Telebehavioral Health System 

Room: Neopolitan I 

As providers attempt to meet the growing demands of 

patient volume with a decreased workforce, especially in 

rural areas, telebehavioral health becomes more of a requirement 

for organizations’ arsenal of programs. Many 

telebehavioral health programs can also generate new 

revenue streams for organizations. Learn how to design, 

implement, and pay for telebehavioral health. Obtain 

valuable information on the equipment needed and their 

costs, staff training, and workflow issues to consider. 



Phil Hirsch, HealthLinkNow; Jodi Mahoney, North Central 

Behavioral Health Systems, Inc.; Colleen O’Donnell, 


B14 Understanding Gender-Responsive 

Treatment to Trauma 

Room: Neopolitan II 

Men and women who receive gender-responsive treatment 

maintain higher recovery rates. Unfortunately, 

men’s trauma is often left unaddressed by virtue of their 

gender. Hear the unique perspective of a trauma survivor, 

Dan Griffin, who uses his life experience to make a difference 

in other men’s lives, and Rick Bauer, who shares a 

clear, practical way to support men working to recover 

from trauma through sound clinical practices. 


Dan Griffin, Griffin Recovery Enterprises, Inc. 

B15 Generational Differences: What Are 

They and Do They Matter? 


Do your managers have generational clashes? Do your 

executives grumble about younger employees? Afraid 

your rising stars will leave, frustrated by their bosses’ oldfashioned 

work rules or resistance to change? Worried 

who will carry your company’s legacy forward after the 

baby boomers retire? Generational diversity is our reality: 

four generations work side-by-side, each with its own 

values, characteristics, and strengths. The best leaders 

understand these unique generations and nurture performance, 

commitment, and workplace harmony from 

each. Learn the best data on generational differences; 

recruitment, retention, and management strategies; and 

how generational tensions can spark epic innovations. 

Track: Workforce, Leadership, and Management 

Tramaine Stevenson and Mohini Venkatesh, National 

Council for Community Behavioral Healthcare; Jeanne Supin, 

Conscious Business by Design; Russ Urrutia, Mental 

Health Center of Denver, El Centro de las Familias; 

B16 Are you Ready to Enroll Your Clients 

in Health Insurance? 

Room: Florentine II 

Come 2014, new Medicaid and/or private insurance options 

will be available to your current and future clients. 

As you investigate these new insurers provider network 

requirements, it is equally important to be ready to help 

your clients enroll so you can access payment for services 

provided. Do you know what systems are being put 

in place through Medicaid and the Health Insurance Exchanges 

to help people enroll in insurance? Experts from 

the Substance Abuse and Mental Health Services Administration 

will share the latest on SAMHSA’s efforts to partner 

with the Centers for Medicare and Medicaid Services’ 

Office of Communications to ensure that uninsured individuals 

with behavioral health needs are successfully 

enrolled in coverage. Find out about specific resources 

and tools that are coming down the pipeline that can help 

you to create awareness of and interest in the new health 

insurance options, conduct effective outreach and education 

campaigns to motivate individuals to enroll, and provide 

enrollment assistance. 


MONDAY APRIL 8

Sometimes, fi rst aid isn’t 

a bandage, 

or CPR, 

or the Heimlich, 

or calling 911. 

Sometimes, fi rst aid is YOU! 

Someone you know could be experiencing 

a mental illness or crisis. You can help them. 

You are more likely to encounter someone — friend, family member, 

coworker, neighbor, or member of the community — in an emotional 

or mental crisis than someone having a heart attack. Mental Health 

First Aid teaches a 5-step action plan to offer initial help to people 

with the signs and symptoms of a mental illness or in a crisis, 

and connect them with the appropriate professional, peer, social, 

or self help care. Anyone can take the Mental Health First Aid 

course — fi rst responders, students, teachers, leaders of faith 

communities, human resources professionals, and caring citizens. 

Sometimes, the best fi rst aid is you. 

Take the course, save a life, strengthen 

your community. 

NOW AVAILABLE 

Youth Mental Health 

First Aid Instructor Trainings 

Take the Mental Health First Aid course. Sometimes, the best fi rst aid is YOU. 

For more information or to fi nd a Mental Health First Aid course in your community, visit 

www.MentalHealthFirstAid.org



tuesdAy, April 9 




Board Chair Networking Breakfast 7:30 AM 8:30 AM Pompeian II 







plenary: Atul gawande 8:30 Am 9:45 Am Augustus Ballroom 

plenary: Kathleen sebelius 9:45 Am 10:15 Am Augustus Ballroom 



Book Signing: Atul Gawande 10:15 AM 10:45 AM Augustus Ballroom 





TED Talk: Anthony Salerno: Evidence-based Practices 10:45 AM 11:15 AM Pompeian I 

C Workshops 10:45 AM 12:15 PM Multiple locations 

Film Festival: Bill W. 10:45 AM 12:30 PM Pompeian IV 


TED Talk: Fred Osher: Can We Predict or Prevent Violence? 11:15 AM 11:45 AM Pompeian I 

TED Talk: Lloyd Sedener: A Tale of Two Families 11:45 AM 12:15 PM Pompeian I 

Children's Networking Lunch 12:15 PM 1:15 PM Pompeian II 

Young Leaders Brownbag Lunch 12:30 PM 1:30 PM Sorrento 




Tuesday APRIL 9

Tuesday APRIL 9 

56 



Special Event: Prometheus in Prison 12:30 PM 2:00 PM Palace Ballroom 


Film Festival: Permanent Supportive Housing: An Evidence- 

Based Practice Fostering Health, Home and Community 


town Hall: FQBHC: What is it and Why should i Care? 12:45 Pm 1:45 Pm emperors ii 


Special Event: Workforce Wellness: Peer-to-Peer Tobacco 

Recovery Program 

1:00 PM 4:00 PM Verona 


Special Event: The Secret to Winning on Capitol Hill 

(Hint: It’s You) 

2:00 PM 3:00 PM Emperor II 

thought Leader: Pamela Hyde 2:15 Pm 3:15 Pm Augustus i & ii 

thought Leader: Charles o'Brien 2:15 Pm 3:15 Pm Augustus ii & iV 

Thought Leader: Jeffrey Brenner 2:15 Pm 3:15 Pm Augustus V & Vi 

thought Leader: Judge steven Leifman 2:15 Pm 3:15 Pm Palace i 



D Workshops 3:30 PM 4:30 PM Multiple locations 

Book Signing: Lloyd Sederer 4:30 PM 5:00 PM Milano IV 

CIHS Grantee Networking Meeting 5:00 PM 6:00 PM Octavius Terrace 

Awards of excellence Celebration dinner 6:00 Pm 9:00 Pm Palace ii & iii 

FiLm FestiVAL 

Bill W. 

tuesday, April 9, 10:45 Am - 12:30 Pm Room: Pompeian IV 

Bill W. tells the story of William G. Wilson, co-founder of Alcoholics Anonymous and TIME 

Magazine’s 100 Persons of the 20th Century. Interviews, recreations, and rare archival 

material reveal how Bill Wilson found a way out of his own addiction and forged a path 

for millions to follow. With Bill as its driving force, AA grew from a handful of men to a 

worldwide fellowship - a success that made him an icon within AA, but also an alcoholic 

unable to be a member of the very society he created. A reluctant hero, Bill lived a life of 

sacrifice and service, and left a legacy that continues every day, worldwide. 


Hot SpotS 

Golf Pro SwinG AnAlySiS 

Monday and tuesday, 8:00 AM – 4:00 pM 


Get the best tips straight from 

a pro! Our very own onsite pro 

will demonstrate common swing 

faults, offer swing analysis, demonstrate 

some of the PGA’s 

greatest tour shots, offer a putting 

demonstration, and explain the differences in swing 

for men and women. Don’t miss this exclusive opportunity 

to up your game! 



rePleniShMenT SPA 



Hit the replenishment spa for a 

free professional massage that 

leaves you feeling relaxed, refreshed, 

and energized after a 

round of power-packed conference 

sessions. 


thanks! 

wellneSS rooM 


Genoa 

Break from the hustle and connect 

with other peers and individuals 

in recovery attending the 

conference. Stop by the National 

Council’s Peer Lounge to fuel up 

with coffee, plan your agenda for 

the day, unwind, and connect with others. 

The CuTTinG edGe 



Enjoy the royal treatment at our 

master stylist salon. Get a miniup 

do, a little snip, or quick style. 

Hair today, groomed tomorrow! 

MAkeoverS 



We’ve brought you this women’s 

playground to you for a change. 

Sephora’s and Nordstrom’s 

beauty consultants help you 

look your absolute, confident 

best. Stop by for a free skin care 


Chef deMoS 

Monday, 10:15-10:45 AM and 3:15-3:45 pM 

tuesday, 9:30-10:00 AM and 1:00-1:30 pM 


Appetites and lessons are 

served mile high in these delightful 

morning and afternoon 

cooking demonstrations. Le Cordon 

Bleu Cooking Institute chefs 

will show you how to prepare 

yummy salsa and guacamole, mini cupcakes, spring rolls, 

and pasta. Expect to sample the goods! 


Tuesday APRIL 9


58 

Hot SpotS continued 

Meet with Geniuses 

Monday, tuesday, and Wednesday 


The Genius Bar ― much like the 

Genius Bar in your neighborhood 

Apple store ― puts one-on-one 

and small group consulting at 

your fingertips for free with conference 

registration. The Genius Bar enhances your conference 

experience by enabling you to move past theory 

and ideas and into the nitty-gritty details with the “geniuses” 

― including some of the most sought after experts, 

like integration mavens Kathy Reynolds and Joan King. 

Saddle up during breaks and meals to talk with experts 

on integration, health IT, children and youth, compliance, 



action for tHe early BirdS 

CiRque de soleil Class 

Monday and tuesday, 6:00 – 7:00 aM 

Florentine II 

Vegas is synonymous with many 

things ― especially its mesmerizing 

Cirque de Soleil performances. 

Join professional acrobats 

trained in the styles of 

Cirque de Soleil for a beginners 

classes that will transport you to another world where exercise 

meets art. Get ready to feel flexible and powerful. 

All you need before hand is a yoga mat or towel and comfortable, 

fitted clothes. 

exPo hall 

Monday and tuesday, 7:30 aM – 5:30 pM 



your breakfast, lunch, coffee, and just stop by at breaks. 

BookstoRe 

Monday, 7:30 aM – 5:30 pM 

tuesday, 7:30 aM – 5:00 pM 

Wednesday, 7:30 aM – 11:15 aM 


Hit the bookstore to peruse 

hundreds of titles, and some 

novelty gifts, too. Don’t forget 

about your family and colleagues 

at home ― there’s 

something for everyone. 

Fun Run 

Monday, tuesday, Wednesday, 6:00 – 7:00 aM 





iRon PuMPinG 

Monday, tuesday, Wednesday 




to Caesars Palace’s state-of-the-art gym. You must show 



Plenary 

Tuesday General sessions 

Better: lowering Costs and improving Health Care 

Tuesday, april 9, 8:30 aM - 9:45 aM 


ATUL GAWANDE. Surgeon. Top healthcare reform leader. 

MacArthur “genius.” Bestselling Author of The Checklist Manifesto, 

Better, and Complications 

When Atul Gawande enters a room full of healthcare reform cognoscenti, 

it falls silent. He is the nation’s leading mind on healthcare 

reform, with a list of accomplishments that shines so brilliant that the New York Times called him “annoyingly admirable” 

in an exclusive profile. Whether Gawande discusses the most profound ― yet simple ― changes that can save 

millions of lives, like surgeon’s routinely washing their hands before operating, or a complete restructuring of American 

healthcare to resemble the Cheesecake Factory’s approach to dining, one thing can be assured: you will never forget 

the sought-after speaker’s lessons. Don’t miss this opportunity be part of his first-ever public talk with behavioral health 

leaders. 

Plenary 

aTul GaWande 

KaTHleen seBelius 

The View from the Top: a Conversation with secretary sebelius 

Tuesday, april 9, 9:45 aM – 10:15 aM 


KAThLEEN SEbELiUS. U.S. Department of Health and Human 

Services Secretary. The nation’s healthcare authority 

Leading during challenging times, with painful budget cuts and 

Congressional gridlock, can present great opportunities, as 

demonstrated by HHS Secretary Kathleen Sebelius, a remarkable 

leader who has faced many challenges in her tenure. Hear her thoughts on leadership and the traits most essential 

in times of change. Learn why behavioral health is an important federal priority and how you can seize the moment to 

improve care in our country ― through the Affordable Care Act, the federal government’s new National Dialogue on 

Mental Health, and the tragically begot opportunities in a post-Sandy Hook world. 


Tuesday APRIL 9


60 

TUESdAy TEdTAlkS 

Evidence-based Practices: Is Being 

Unfaithful Really a Sin? 

Tuesday, April 9, 10:45 AM – 11:15 AM 


AnThony J. SAlERno, McSilver 

Institute for Poverty Policy and 

Research, Silver School of Social 

Work, New York University 

Fidelity to evidence-based practice 

has become the moral equivalent to relationship fidelity. 

Don’t stray, cheat, or fool around! Stay true ― even when 

carrying out practices that present daunting, even insurmountable, 

challenges. Explore the thorny issue of practice 

fidelity and analyze critical questions such as: If we 

can’t implement without adaptations, should we just forget 

it? What’s the point of a practice if it’s too difficult for 

the real world? Why can’t researchers develop practices 

for current realities? Is there such a thing as practice-toscience? 

How do we distinguish active ingredients from 

inactive filler that we can alter? 


Can We Predict or Prevent Violence? 

TED Talks are riveting 18-minute sessions that take you on a journey into the future 

of behavioral health with the people creating it. These greatest minds spark 

curiosity and engage you to think beyond your day-to-day work, focusing on the 

important issues in our field today. Expect dimmed lights to spotlight succinct, 

original, and engrossing talks on a range of research and practice topics. 

Tuesday, April 9, 11:15 AM – 11:45 AM 


FREd oShER, Council of State 

Governments Justice Center 

Recent high profile, violent community 

tragedies have resurrected the 

association between mental illness 

and violence. The behavioral health system has been 

alternatively vilified as a dysfunctional part of the problem 

and championed as a potential agent for preventing 

these events. The truth lies somewhere in between. Explore 

the relationship between behavioral health disorders 

and violence, our ability to predict violent acts, and 

the critical role providers can play in helping people stay 

out of trouble and making our communities safer. 


A Tale of Two Families 

Lloyd Sederer will host a book signing 

immediately following his TED Talk. 

Tuesday, April 9, 11:45 AM – 12:15 PM 


lloyd SEdERER, New York State 

Office of Mental Health 

Step into a portrayal of two families: 

one “typical” (the Blue Family) and 

one “possible” (the Green Family). 

When a family member develops a mental illness, the 

Blue Family gets lost in understanding and navigating a 

confusing mental health system; they struggle with the 

loved one who fights the very care that could change 

the trajectory. The Greens knows where to turn, whom 

to trust, what good care looks like and how to advocate 

for it, and how to help their loved one engage and stay in 

treatment. Now more than ever, families can be more like 

the Greens. Learn how to foster more of these “possible” 

families. 



TUESDAY MORNING ‘C’ WORKSHOPS 

C1 Introducing Medication Assisted 

Treatment to Your Organization 

Room: Roman I 

Hear what’s happening as medication assisted treatment 

for addiction continues to expand in mental health and 

substance abuse treatment settings across the nation. 

Discuss lessons learned in integrating MAT in diverse settings, 

including mental health organizations, substance 

abuse treatment settings, and general and emergency 

healthcare, inpatient, and outpatient settings. Return to 

your agency with new insight into readiness to adopt and 

implement innovations, like MAT, including what staff and 

organizational structure, program design, staffing, and IT 

infrastructure are needed. 


‘C’ WORKSHOPS Tuesday, April 9, 10:45 AM – 12:15 PM 

Suzanne Gelber Rinaldo, The Avisa Group; Aaron Williams, 


C2 Practice What We Preach: Why Don’t 

We ALL Exercise and Eat Right? 


At the heart of managing any chronic illness or problem, 

whether medical or behavioral, is the thorny issue of 

changing health behavior. Some behavioral health pro- 

fessionals have expertise in this area, but usually expertise 

doesn’t extend to physical health lifestyle challenges. 

As physical and behavioral healthcare integration moves 

forward and systems become more outcome-driven, expanding 

your expertise is key to helping those you serve 

and to our field’s future. Hear the current state of our 

field and learn the importance of health behavior change, 

particularly as it relates to smoking, diet, and exercise. 


Jenny Crawford and Joan Kenerson King, National Council 


C3 FQHC-LA, FQHC, and FQBHC: Alphabet 

Soup or Opportunity? 


As you grapple with healthcare’s changing financial 

landscape, your community behavioral health organizations 

may begin to explore whether to pursue becoming 

a FQHC (Federally Qualified Health Center) and/or an 

FQHC-LA (Federally Qualified Health Center Look-Alike). In 

addition, you may feel unsure about whether FQBHC status 

for mental health providers would eliminate the need 

for FQHC status. Distinguish the requirements and benefits 

of each option and begin to sort out whether pursuing 

FQHC or FQHC-LA status is for you, and hear from 

organizations that have succeeded in receiving FQHC and 

FQHC-LA status. 


Amelia Clark, Meridian Health Services; Suzanne Daub 

and Kathleen Reynolds, National Council for Community 

Behavioral Healthcare 


Tuesday APRIL 9


62 

TUESDAY MORNING ‘C’ WORKSHOPS continued 

C4 Top 3 Things You Should Know about 

How Behavioral Health Will Be Paid For in 

the Future 


Come January 2014, we anticipate a lot of changes in our 

healthcare system. We’ve talked about these changes for 

a while ― the Medicaid expansion, health insurance exchanges, 

new employer requirements. But we must think 

about how these changes will affect payment for behavioral 

health services. We are seeing the emergence of 

unique service delivery models and outcomes-based payment 

structures. How do you take advantage of these opportunities? 

Learn the most important changes shaping 

future behavioral health payment and ways to position 

yourself in the changing landscape. 


Laira Roth and Mohini Venkatesh, National Council for 


C5 Transition Age Youth: What Works? 

Florentine II 

Learn from the experience of a three-year transition age 

youth project designed to create a model sustainable under 

the fiscal and regulatory constraints facing community 

behavioral health organizations. Take home proven 

strategies to engage youth and improve youth functioning 

and life status, as well as heed the challenges and 

solutions that could help your organizations achieve success 

with this age group. 


Michael Flora, Ben Gordon Center, MTM Services; Bill 

Schmelter, MTM Services; Joseph Tardella, Southwest 

Counseling Solutions 

C6 EBPs in Practice: Lessons on Starting 

and Sticking with a New Practice Tool 

Milano 4 

Leading clinical and quality initiatives require perseverance, 

if positive changes are to occur. Evidence-based 

practices can only thrive if we sustain the gains learned 

during implementation. Learn the methods used by behavioral 

health collaborations that tried small tests of 

change to embed practice tools, resulting in systematic 

and reliable components of care. 


Nina Marshall, National Council for Community Behavioral 

Healthcare; Pam Pietruszewski, Institute for Clinical 

Systems Improvement; Mark Skrien, South Central Human 

Relations Center 

C7 Recovery-oriented Diversion and 

Reentry: The Impact of Peer Support 


Explore how you can build consumer participation into 

services provided to people with mental illnesses and 

substance use disorders involved in the criminal justice 

system; how programs can benefit from participation of 

people with lived experience; and how to structure consumer 

involvement so that their time is reimbursable. 


Robert Butkiewicz, Kalamazoo Community Mental Health 

and Substance Abuse Services; Dennis Erickson, Washington 

County Community Corrections Department; Michael 

Little, Philadelphia Department of Behavioral Health, 

Intellectual Disability Services; Cruz Vallarta, Center for 

Health Care Services 


TUESDAY MORNING ‘C’ WORKSHOPS continued 

C8 Do Health Homes and Accountable 

Care Organizations Make Dollars and 

Sense for You? 


The age of integrated healthcare is upon us. Faced with 

the prospect, many organizations continue to work toward 

change. Unfortunately, most wait until they face financial 

hardship before deciding to change. At that point, 

the challenge lies in realizing that they don’t have the data 

needed to make the right decisions. Since the first step in 

knowing if a problem exists is knowing where your organization 

currently is, you will have an opportunity to analyze 

the measurement necessary for you to select the right 

model for your organization. 


Scott Lloyd, MTM Services, LLC 

C9 Managed Care Companies and Their 

Plans for the Future of Behavioral Health 


The Affordable Care Act brings opportunity, challenge, 

and change to the mental health and addiction community. 

Specialty behavioral health organizations are actively 

trying to meet the needs of newly insured populations, 

while also strengthening the healthcare system for all 

Americans and helping to control costs. Get ready to interact 

with a panel of behavioral health organization executives 

who will talk with you about the changes taking 

place. Expect ample time for Q&A. 


Sam Donaldson, Cenpatico; Sandra Forquer, Optum- 

Health Public Sector State Government Programs; Pamela 

Greenberg, Association for Behavioral Health and Wellness; 

Anne McCabe, Behavioral Health Services, Magellan 

Health Services; Richard Sheola, ValueOptions Public Sector 

Division 

C10 Becoming BFFs with the Healthcare 

System 


Are you frustrated or at a loss in your attempts to become 

best-friends-forever with the healthcare system? 

What does a high-value, high-impact partnership look like 

and how can you make it happen? Learn about an exciting 

partnership in Colorado between Colorado West and 

Rocky Mountain Health Plans that is helping design the 

future of healthcare. 


Jon Gordon, Midwestern Colorado Mental Health Center; 

Patrick Gordon, Rocky Mountain Health Plans; Dale Jarvis, 

Dale Jarvis and Associates; Sharon Raggio, Colorado 

West, Inc. 

C11 Stories from Survivors: A Primer on 

Suicide Prevention 


Engross yourself in powerful, firsthand stories of suicide 

survivors and family members who have lost loved ones 

to suicide. Join Kevin Hines ― one of only 31 people in 

history to survive a jump from the Golden Gate Bridge ― 

on his journey to recovery and quest to help others. Hear 

Major General Mark Graham and Carol Graham, who lost 

their two sons ― one to suicide and one in combat — 

discuss the different types of battles they’ve fought. Learn 

how Cheryl Sharp survived nine suicide attempts by age 

24 to become an “active and engaged participant in a life 

worth living” today. 


David Covington, Magellan Health Services; Mark Graham; 

Carol Graham and Kevin Hines, National Speaker; 


Healthcare 


Tuesday APRIL 9


64 

TUESDAY morning ‘C’ WorKSHoPS continued 

C12 Are You innovative? Join the 

Conversation on Healthcare’s Future with 

Five CmS innovation Awardees 


Is your organization innovative? Out of the 3,000 “innovation 

grant” applications received by the Centers for 

Medicaid and Medicare Services, only 3.5% were considered 

innovative enough for funding. Five National Council 

members were among these awardees. Take part in the 

dynamic interplay of these five innovators as they discuss 

why their views on improving healthcare resonated with 

the federal government. 

Track: organizational Excellence 

Jeff Capobianco, National Council for Community Behavioral 

Healthcare; Nancy King, Southeast Health Group; 

Camis Milam, Center for Health Care Services; Joe Roszak, 

Kitsap Mental Health Services; Pancho Chang, Asian 

Americans for Community Involvement (AACI) 

C13 Focus on Employment: Coping with 

Cognitive impairments 

Room: Neopolitan IV 

Cognitive functioning is an important work outcome predictor, 

suggesting that cognitive remediation may enhance 

vocational rehabilitation programs’ effectiveness. 

Hear about one standardized, pilot-tested cognitive training 

intervention’s methods and outcomes. The Thinking 

Skills for Work Program increases supported employment 

effectiveness for individuals with mental illnesses 

who struggle to get and keep jobs. Learn about this program’s 

approach to cognitive and work-history assessment, 

computer cognitive training exercises, collaborative 

job-search planning, and development of cognitive coping 

strategies for the workplace. Explore feasibility, costs, 

and procedures for implementing cognitive remediation 

into routine community-based mental health programs. 


George Harris, Brooklyn Community Personalized Recovery 

Oriented Services (PROS) Program, Brooklyn Community 

Services; Susan McGurk, Center for Psychiatric Rehabilitation 

C14 Crisis Communication: get Your 

media Plan in Place now 


Don’t let tragedy take your organization by surprise. Each 

year, communities face tragic events that knock the wind 

out of the entire nation. Too often, acts of violence or natural 

disasters — such as a mass shooting or devastating 

hurricane — take communities off guard. These events 

require behavioral health organizations to wrap around 

the community with information on mental illness, coping, 

and future-focused solutions. Plan to respond to your 

community’s immediate and long-term needs by preparing 

a crisis communications strategy and beginning PR 

outreach now to ensure your messages are heard in 

times of urgent need. 

Track: Survival of the Savviest: HiT, marketing, and 

media relations 

Cindy Bohl, Aurora Mental Health Center; Heather Cobb, 

National Council for Community Behavioral Healthcare; 

Brian Ruberry, Allhealth Public Relations 

C15 moving from meaningful Use Stage 1 

to Stage 2: Can You Just Say no? 


Medical providers are moving forward with meaningful 

use of HIT, with many now preparing for stage 2. Since 

behavioral health organizations have been left out of 

meaningful use, does it make sense for your organization 

to pay attention now? Is it important to your planning 

for the future ― even if you don’t receive meaningful use 

incentives? What are the implications if you don’t meet 

some criteria? What criteria are most important? Are their 

clinical measures that are important to behavioral health 

providers? Explore the many questions around meaningful 

use in behavioral healthcare. 


TUESDAY morning ‘C’ WorKSHoPS continued 

Track: Survival of the Savviest: HiT, marketing, and 

media relations 

Michael Lardiere, National Council for Community Behavioral 

Healthcare 

C16 it Starts at the Top: Leadership Skills 

for CEos 


Do you know what it takes to be a great CEO? What leadership 

skills are most important in today’s healthcare environment? 

How can you improve your skills to support 

the changes your organization faces in healthcare reform? 

Can you lead and empower your senior leadership 

team to be the best they can be? Find out what it takes. 

Track: Workforce, management, and Leadership 

David Lloyd, MTM Services, LLC 

C17 improving Schizophrenia outcomes 

with an Adherence Program 


Adherence to treatment presents barriers to successful 

outcomes and recovery for most people living with 

schizophrenia. By improving adherence, you can improve 

clinical outcomes and reduce the burden of this disorder. 

Engage in a comprehensive overview of issues and interventions 

you can use at the clinician and program levels 

to improve adherence among those you serve. Discuss 

SPECiAL EVEnT 

Prometheus in Prison 

the importance of integrating assessment of adherence 

into clinical care, assessment, and treatment, including 

long-acting injectable medications and technology-based 

interventions well received by individuals with schizophrenia. 

Learn from a community behavioral health organization 

that uses structured approaches to improve 

treatment adherence. 


Rakesh Bansil, Bridgeway PACT Services; Craig N. Karson, 

CNK Consultants; Delbert Robinson, The Feinstein Institute 

for Medical Research; Dawn Velligan, Department of 

Psychiatry, University of Texas Health Science Center 

C18 Disaster Trauma: Promoting 

resilient individuals, organizations, and 

Communities 


As a behavioral health provider, you play a significant role 

in promoting healing and recovery from disasters and crisis 

with those you serve, members of your community, 

and your own staff. Engage in an overview of strategies 

and approaches you can use to address the needs of 

each of these populations following an adverse event, as 

well as in advance of an event to build resilience and prevent 

serious reactions. 

Track: Trauma-informed Care 

Linda Ligenza, National Council for Community Behavioral 

Healthcare; Vicky Mieseler, Ozark Center 

Tuesday, April 9, 12:30 Pm – 2:00 Pm Room: Palace Ballroom 

Participate in Prometheus in Prison, an innovative project that presents readings of Aeschylus’ 

Prometheus Bound as a catalyst for healthy discussions about the challenges of 

supervising and rehabilitating prisoners in correctional facilities and communities. A participatory 

event featuring Tony Award-winning actor Brian F. O’Byrne, expect a rare opportunity 

to see this unique presentation and be part of a game changing conversation. 


Panelists: Leon Evans, The Center for Health Care Services, Mental Health and Substance Abuse Authority, Bexar County; 

Judge Steven Leifman, Miami-Dade County Court; Hank Steadman, Policy Research Associates, Inc. 


Tuesday APRIL 9


66 

VIEW POSTERS, CHAT WITH PRESENTERS 

Tuesday, April 9, 12:45 to 1:45 PM Room: Octavius Foyer 

“Housing First” to Improve Outcomes for 

People with Chronic Disabilities Who Are 

Homeless 

Ron Stringfellow, The Center for Health Care Services 

Chronic Disease Management in 

Rural Settings through Primary Care 

Integration 

Robert Ryan, The Bowen Center 

Integrating Home Visitors into Mental Health 

and Primary Care 

Nikki Pison, The Institute for Family Health 

Making Integration Work in an 

Ever-changing Healthcare Environment 

Jason Bearden, Highland Rivers Health; Kathleen Varda, 

Highland Rivers Health 

CARE2:Child and Adolescent Risk/Needs 

Evaluation and CARE3 Treatment Planner 

Kathryn Seifert, Eastern Shore Psychological Services 

Building Communities of Wellness: Ohio’s 

Wellness Management and Recovery 

Kelly Wesp, Southeast, Inc., Wellness Management & 

Recovery CCOE 

Full Scale Health Integration — Fully 

Engaging Staff and Persons Served in a 

Culture of Wellness 

Linda Juarez, Hackley Community Care; Julia Rupp, 

Community Mental Health of Muskegon County 

Developing Leaders within Your Agency Can 

Reduce Turnover 

Christopher Amenson, Pacific Clinics 

Planning, Implementing, and Measuring a 

Social Media Strategy 

Kristy Jordan, Signal Behavioral Health Network 

Balancing the Triangle: Access, Quality, and 

Cost 

Laurie Chesley, Sutton Place Behavioral Health; Laureen 

Pagel, Sutton Place Behavioral 

How to Develop a Clinical Quality Team to 

Improve Service Delivery 

Erica Boughfman, Oark Guidance; Lori Chalmers, Ozark 

Guidance 

Informed Consent and Treatment of 

Minors: Protecting Your Staff and 

Decreasing Your Agency’s Risk 

Jennifer Ader, Youth Evaluation & Treatment Centers; 

Jennifer Brummet, Youth Evaluation & Treatment Centers 

Stress and Trauma in Youth: Overcoming 

Barriers with the Transform Program 

Sheri Strahl, The Village Family Services 

Coordinating Primary Care and Behavioral 

Health Services: Outcome After 2 Years 

Jonathan Craig Allen, Rushford Center; Kathy Ulm, 

Rushford Center 

Adventure Therapy: Increase Resiliency and 

Improve Outcomes with Children and Youth 

Bobbi Beale, Child & Adolescent Behavioral Health 


SpeCIal event, toWn Hall & FIlm FeStIval 

toWn Hall 

FQBHC: What Is It and Why Should I Care? 

tuesday, april 9, 12:45 pm – 1:45 pm Room: Pompeian IV 

The Permanent Supportive Housing: An Evidence-Based Practice — Fostering Health, 

Home and Community video developed by SAMHSA in conjunction with Westat, highlights 

the activities of service providers in Tennessee, Michigan, and Oklahoma as they 

strive to address the needs of people with behavioral health disorders who were homeless. 

Designed to complement SAMHSA’s award-winning Permanent Supportive Housing 

Evidence-Based Practices KIT, the video demonstrates the importance of developing 

effective assessment and treatment practices. 

Mary Anne Myers, Westat 

tuesday, april 9, 12:45 pm – 1:45 pm Room: Emperors II 

Federally Qualified Behavioral Health Centers (FQBHCs) create national standards for 

community-based mental health and substance use treatment organizations, giving federal 

status to providers that volunteer to meet FQBHC standards and clearly defining 

treatment objectives and core service requirements. The Excellence in Mental Health 

Act (S. 264) would create FQBHCs, initiating minimum service reimbursement based on 

actual delivery cost, reimbursement that supports recruitment and retention of skilled 

staff and additional treatment capacity to address Medicaid and private insurance expansions. These protections are 

critical as states increasingly use Medicaid managed care for people with mental illnesses and those dually eligible for 

Medicare and Medicaid. Join an lively discussion ― and find out how you can help. 

track: Healthcare Reform 

Charles Ingoglia and Linda Rosenberg, National Council for Community Behavioral Healthcare 

SpeCIal event 

Connecting with peers to Share Challenges and Successes: a 

Children’s Behavioral Health Roundtable 

The National Council’s child-serving member organizations are on the front 

tuesday, april 9, 12:15 – 1:15 pm 

lines of improving treatment access and care quality. Yet, many challenges 


remain. At this roundtable meeting, you’ll be able to network with your colleagues, 

share success stories, and learn how other organizations have met these challenges head-on. You’ll also 

hear from National Council staff about our upcoming child-focused initiatives and have a chance to give us input on 

how we can best support your clinical and operational practices. Topics may include trauma, engaging families in 

treatment, prevention/early identification, evidence-based practices, and more. Lunch will be provided in the room. 

RSVP required (rebeccaf@thenationalcouncil.org). 

FIlm FeStIval 

permanent Supportive Housing: an evidence-Based 

practice Fostering Health, Home and Community 


Tuesday APRIL 9


68 

TuesDAY LuNCH ‘N’ LeARNs 

TLunch1 Performance-based 

Compensation: Real World Application 

LUNCH ‘N’ LEARNS Tuesday, April 9, 12:45 PM – 1:45 PM 


What are you doing about performance-based compensation? 

Hear two organizations describe what they put in 

place, how they got there and why, and how it’s working. 

Share with others interested in performance-based compensation 

and managing productivity issues. 

Track: Organizational excellence 

Dennis Pfrimmer, Capital Area Counseling Service, Inc.; 

Tom Steinmetz, Washburn Center for Children 

TLunch2 Hearing Voices: Truly Listening to 

the Individual to Improve Depression Care 

Room: Roman I 

Learn how to incorporate the voice of the consumer and the 

clinician when redesigning care delivery models to support 

the full integration of behavioral health, and hear about 

specific examples of work in adult and teen depression. 


Andrew Bertagnolli and Patricia deSa, Care Management 

Institute, Kaiser Permanente 

TLunch3 Perspectives from Great Britain: 

Creating the Customer-Focused Culture 


Discover how the UK’s drive to ensure the consumer’s voice 

is heard and acted upon is changing the experience of behavioral 

healthcare. By placing consumers in the center 

of every decision and routinely capturing their experiences, 

their voice is increasingly driving healthcare’s future. 

Don’t Go Hungry 

Before you run off to any of your lunchtime sessions ― Lunch ‘N’ Learns, 

films, performances ― hit the Expo Hall to pick up your lunch. 


Jackie Ardley and Antony Sheehan, Leicestershire Partnership 

NHS Trust, George Hine House; Kara Sweeney, 


TLunch4 Change Your Mindset, 

Build Capacity 


Manager mindset plays a key role in how behavioral 

health leaders respond to everyday challenges. Come 

and connect with a fellow manager’s experiences so you 

can recognize traditional mindsets and how they can limit 

capacity; examine capacity-building alternatives; and evaluate 

the importance of self-care, humor, and flexibility to 

meet the needs of clients, staff, and organizations. 


Bart Andrews, Behavioral Health Response 

TLunch5 What Works? A sharing session 

on Medication Assisted Treatment 


Discuss how to implement new alcohol and drug abuse 

approaches in mental health and healthcare clinical sites. 

Hear best practices in introducing clinical innovations 

that affect organizational infrastructure, clients, staff, and 

communities, including the healthcare sector. Learn to 

analyze, address, and overcome challenges. 


Suzanne Gelber Rinaldo, The Avisa Group; Aaron Williams, 



tuesDAY LuNCH ‘N’ LeARNs continued 

TLunch6 Consumer engagement: How to 

Do It, How to Measure If You Are 


See how you can keep consumers engaged in care as you 

adopt health information technology. Learn from the experiences 

of three organizations and understand meaningful 

use requirements for consumer engagement and 

tools available to evaluate your consumer engagement. 

track: survival of the savviest: HIt, Marketing, and 


Kate Berry, National eHealth Collaborative; Linda Grove- 

Paul, Centerstone of Indiana; Michael Lardiere, National 

Council for Community Behavioral Healthcare; Sharon 

Raggio, Colorado West, Inc. 

TLunch7 Where is Florence Nightingale 

When We Need Her? the Critical Role of 

Nurses in Integrated Care 


The nursing profession has long been focused on the 

mind-body connection, and this rich history potentially 

can come to its fullest expression in integrated care settings. 

This session explores current and future roles for 

sPeCIAL eVeNt 

nurses in integrated care and identifies challenges and 

success strategies. Come prepared to share your experiences 

and ideas. 

track: Workforce, Management, and Leadership 

Dana Brune, Greater Cincinnati Behavioral Health Services; 

Joan Kenerson King, National Council for Community Behavioral 

Healthcare; Kelly Paananen, Harborview Medical Center 

TLunch8 the Necessary evil: Learn to 

Reduce Your Risks with Well-trained 

Staff, Turning Evil into Good 


Discover an easy, low-cost way to manage staff training 

requirements while reducing your risks. Learn about Elevate, 

Essential Learning’s organizational learning management 

system, a wide breadth of trainings to keep you and 

your staff well trained and prepared for surveyors and 

auditors. Learn Elevate’s countless benefits and discover 

how other human service organizations leveraged Elevate 

to reduce risks, cut staff training times and costs, and reduce 

the time spent on managing their training program 

and reporting requirements. 

track: Workforce, Management, and Leadership 

Leslie Mariner and Charles Tepper, Essential Learning 

Workforce Wellness: Introduction to the Peer-to-Peer tobacco Recovery Program 

tuesday, April 9, 1:00 PM – 4:00 PM Room: Verona 

Peer specialists are integral to expanding prevention and wellness services. Explore the peer-driven services that can 

reduce the death and disability associated with tobacco use. Learn about a program that trains peer specialists and provider 

trainers to extend existing tobacco cessation services through community awareness building, brief motivational 

intervention, six-session groups, and positive social networking strategies. This train-the-trainer program currently helps 

people with mental illnesses and addictions reduce and quit tobacco use across 14 states. 

track: Promotion, Prevention, Peers, and Recovery 

Chad Morris and Cynthia Morris, Behavioral Health & Wellness Program, University of Colorado Anschutz Medical Campus 


Tuesday APRIL 9


70 

Tuesday ThoughT Leaders 

ThoughT Leader 

If addiction is a disease, Why don’t We Treat it Like one? 

Tuesday, april 9, 2:15 PM – 3:15 PM Room: Augustus III & IV 

Charles O’Brien. Neurologist and psychiatrist. Celebrated substance 

abuse treatment innovator. Chair of the DSM-5 substance-related disorders 

committee. 

Charles O’Brien is one of the world’s most prominent addiction researchers. 

Over the past 30 years, he has made many critical discoveries and contributions 

that have become the standard of care in addiction treatment. Aside from developing medications to treat alcohol, 

opioid, and cocaine dependence, his work has also increased the understanding of the clinical aspects of addiction and 

the neurobiology of relapse. Hear this living legend’s new perspectives on addiction as a disease. 

Track: addictions and Co-occurring disorders 


“hot spotting” Leads to Better Care at a Lower Cost 

Tuesday, april 9, 2:15 PM – 3:15 PM Room: Augustus V & VI 

JeFFreY Brenner. Family physician. Authority on electronic health records 

implementation, open-access scheduling, and primary healthcare. 

The brain behind “hot spotting.” 

In Camden, New Jersey, primary care physician Jeffrey Brenner used hospital 

data to map “hot spots” of healthcare high-utilizers ― one patient went to the 

hospital 113 times in a year. Locating and focusing on “hot spots” helped Brenner discover that residents in just two 

buildings were high-utilizers, accounting for $30 million in medical spending. Through better care coordination, social 

services, and house calls with nurses, his team reduced hospital visits and cut costs in half. Hear Brenner explain how 

good doctors at good hospitals go to work every day and deliver disorganized, fragmented care and how we can stop 

the waste and improve outcomes. 

Track: organizational excellence 

CharLes o’BrIeN 

JeFFrey BreNNer 


Tuesday ThoughT Leaders continued 


saving Individuals with Mental Illness from our Criminal Justice system 

Tuesday, april 9, 2:15 PM – 3:15 PM Room: Palace I 

Judge Steven Leifman. Practicing judge in Florida. National criminal 

justice and mental health expert and champion. 

Each year, more than two million arrests in the United States involve people 

with serious mental illnesses, forcing untrained, unprepared criminal justice 

stakeholders to navigate a scarce system of care for those individuals. Jails have 

become places where a disproportionate number of people with serious mental 

illnesses spend significant amounts of time — their ties to their communities severed, their needs unmet, and their 

illnesses worsened. Join leading policy influencer Judge Leifman to discuss the essential elements of an effective system 

of care ― one that will ultimately transform the mental health system so jail becomes the last option, not the first. 


ThoughT Leaders 

a Public health approach to Behavioral health 

Tuesday, april 9, 2:15 PM – 3:15 PM Room: Augustus I & II 

PameLa J. HYde. SAMHSA Administrator. Proponent of behavioral 

health as a public health issue. Health reform leader. 

The whole point of public health is to have healthy people, healthy communities, 

healthy lives, and prevent disease and illness. Behavioral health is a part 

of health. We can’t have healthy communities without having good emotional 

health, mental health, and freedom from substance abuse, says Administrator 

Hyde. We have a tendency in behavioral health to focus on getting people treatments, but it’s only part of what we do. 

She emphasizes that we must prevent disease first and try to get people into treatment sooner, and then we must have 

the structures, partnerships, and policies in place to prevent and treat. 

Track: healthcare reform 

sPeCIaL evenT 

Judge sTeven LeIfMan 

PaMeLa J. hyde 

The secret to Winning on Capitol hill (hint: It’s you) 

Tuesday, april 9, 2:00 – 3:00 PM Room: Emperors II 

Do you know the secret to public policy success? It’s YOU. Citizen advocacy is the best 

tool we have in protecting and strengthening the behavioral health safety net. Learn 

three easy, concrete steps you can take today to win your legislators’ support for the 

Excellence in Mental Health Act and Mental Health First Aid Act. 


Tuesday APRIL 9


72 

TUESDAY ‘D’ WORKSHOPS 

D1 An Action Agenda: Closing the Gap 

between Addictions Science and Practice 


How do we move beyond the rhetoric of a “war on drugs” 

to meaningful dialog on how clinical and public health 

interventions can integrate substance use interventions 

into mental health settings and statewide public health 

endeavors? Delve into examples of clinical standards, 

licensing, training, payment, and public health interventions, 

and learn how you can help move the needle. 


Lloyd Sederer, New York State Office of Mental Health 

‘D’ WORKSHOPS Tuesday, April 9, 3:30 PM – 4:30 PM 

D2 Emerging Models of Health: The State 

of the Art 


With the Supreme Court approval of the Affordable Care 

Act, states across the country are moving forward with 

health home models. Join in a succinct overview of existing 

health home models and discuss the core elements 

of successful health homes and key outcome measures. 

Whether you’re an advanced “health homer” or a novice 

just learning about the concept, prepare to return home 

with all the tools necessary to evaluate or develop your 

own health home model, without recreating the wheel. 


Joe Parks, Missouri Department of Mental Health, Division 

of CPS; Lori Raney, Axis Health System; Kathleen Reynolds, 


D3 Best Practices for Self-identified 

LGBTQ Youth 


Very few culturally- and linguistically-prepared programs 

exist to adequately serve the marginalized LGBTQ population’s 

needs. Explore a recovery support model built 

upon evidence-based literature and three years of field 

research to better meet the needs of youth who selfidentify 

as LGBTQ. Learn to reach and better provide recovery 

support and services to youth and young adults 

experiencing homelessness who self-identify as LGBTQ. 


Wayne Centrone, Center for Social Innovation 

D4 Implementing EBPs for Older Adults 

and How to Pay for Them? 


The number of older Americans with mental illness is expected 

to double by 2030. Has your organization implemented 

evidence-based practices to serve older adults? 

Do you know how to navigate Medicare and otherwise 

get paid for older adults services? With an aging baby 

boom generation, behavioral health organizations must 

prepare to meet this population’s needs. Get to know 

the evidence-based practices available and learn from a 

program already sustaining a continuum of care for older 

adults with behavioral health problems. 


Stephen Bartels, Dartmouth Centers for Health & Aging; 

Nina Marshall, National Council for Community Behavioral 

Healthcare; Vicki Rodgers, Jefferson Center for Mental Health 


TUESDAY ‘D’ WORKSHOPS continued 

D5 Families and the Revolving Door: 

Collaborating with Criminal Justice to 

Adopt Trauma- and Family-Focused 

Interventions 


An estimated 1.7 million children had a parent in state 

prison in 2007, a number that has skyrocketed over the 

past 20 years. The majority of these parents have a mental 

illness or substance use disorder and many have high 

rates of trauma. Family-focused interventions that address 

behavioral health and trauma are integral to promoting 

recovery for justice-involved clients and ensuring 

recidivism reduction strategies succeed. Hear directly 

from several effective programs that work with parents 

and families involved in the justice system. 


Alexa Eggleston, Council of State Governments Justice 

Center; Kelli Finley, Community Works; Joenne McGerr, 

Prisons Division, Department of Corrections; Anne Taylor, 

Project FORWARD, Pregnant/Parenting Women with Children, 

Nexus Recovery Center, Inc 

D6 If You Don’t Measure Improvement, 

You Could Be Fooling Yourself 

Room: Roman I 

The DLA-20 functional assessment tool could help you 

identify specific improvements in your clients’ daily living 

activities. With implementation of the Affordable Care Act, 

it’s the right time to measure process and progress. Actually, 

this confluence of events suggests it’s the perfect 

time for behavioral healthcare to measure program effectiveness 

on consumer functioning, client progress toward 

recovery, and outcomes from specific levels of care. 

Learn why the DLA-20 is an important tool to add to your 

arsenal. 


Joseph Judd, Frontier Behavioral Health; Willa Presmanes, 

Outcomes Research and Education; Marilyn Wilson, Frontier 

Behavioral Health 

D7 Engaging Foundations and 

Philanthropic Organizations 


Hear firsthand the basics of foundation giving from top 

leaders in the field of giving. Learn to research your community’s 

foundations, cultivate relationships with local 

foundations, and develop a successful grant proposal. Expect 

to learn the keys to success and how to avoid common 

mistakes from top-level insiders. 


Irfan Hasan, The New York Community Trust; Octavio 

Martinez, Hogg Foundation for Mental Health; Betsy 

Schwartz, National Council for Community Behavioral 

Healthcare 

D8 Passing Parity Was Just the Beginning 


The Mental Health Parity and Addiction Equity Act and the 

Affordable Care Act promise access to nondiscriminatory 

mental health and substance use care for millions, but 

only if providers and consumers fully understand and 

defend their rights. The federal parity law was enacted 

in 2008, and yet providers and consumers still struggle 

to access and provide treatment. Learn how proper 

MHPAEA and ACA implementation can affect care delivery 

and lead to fewer administrative burdens and more 

timely reimbursement. Hear from an organization experienced 

in filing appeals and grievances and advocating for 

full enforcement of state and federal parity laws. 


Adrienne Ellis, Mental Health Association of Maryland 

D9 What Is a Health Insurance Exchange 

and Why Should I Care? 


Thanks to the Affordable Care Act, the opportunity for 

near-universal health insurance coverage will take off in 

2014. You likely know the major components. But do you 


Tuesday APRIL 9


74 


know that your state health insurance exchange will be 

at the center of coverage expansion? Exchanges open 

for business in October, enabling eligible individuals and 

small businesses to use them to sign up for coverage effective 

January 1. What should you know about exchanges 

and how they work? Learn from current efforts and 

the experience of the first statewide exchange in Massachusetts. 


Vicker Digravio III, Association of Behavioral Healthcare; 

Dale Jarvis, Dale Jarvis and Associates 

D10 Negotiating a CEO Employment 

Contract 


An executive faces no greater career decision than whether 

to accept a CEO position or enter contract negotiations 

to renew his or her employment contract. Well-designed 

employment agreements maximize the likelihood of a 

successful, long-standing relationship, and ― on the flip 

side ― a poorly designed agreement leads to disappointments, 

misunderstandings, and usually a brief CEO tenure. 

Don’t miss this forum for CEOs and board members 

to further their expertise and comfort level in developing 

mutually acceptable employment agreements. 


Stuart Meyers, The Meyers Group 

D11 How to Captivate Your Audience 

with Stand-Up Comedy 

Room: Florentine I 

Do you want to learn how to be funny when you give 

presentations? Or maybe you want to learn the basics of 

stand-up as part of your recovery process ― as taught in 

Stand Up For Mental Health. Contrary to popular belief, 

being funny isn’t just something you’re born with. It’s a 

skill you can develop. Learn that skill so it’s yours forever. 


David Granirer, Stand Up For Mental Health; 

D12 Negley Awards for Excellence in Risk 

Management through Data Collection 

and Analysis 


Negley Associates honors high-quality behavioral healthcare 

practices each year. This year, its award focused on 

risk management practices, with specific emphasis on 

data collection and analysis to reduce risk and provide 

protection to clients, staff, property, and communities. Increasingly, 

data collection and analysis is critical to assessing 

risk within the ever-evolving healthcare environment. 

Hear this year’s Negley Award finalists describe their best 

practices and offer strategies that you can implement in 

your own organization. 


Chris Gordon, Advocates, Inc.; Virna Little, The Institute for 

Family Health; Brenda Miele Soares, Advocates Inc.; Karen 

Yost, Prestera Center; Craig Zappin, Prestera Center, Inc.; 

Ronald Zimmet, Mental Health Risk Retention Group 

D13 Providers Prepare! Clinical, HIT Guru 

Looks into the Future 


Electronic health records, data warehouses, mobile technologies, 

home monitoring devices, DNA sequencing, and 

personalized care are becoming more commonplace in 

our society. But what’s in store in the future? How far out 

is the future? How does an integrated care model affect 

the way organizations develop and arrange their programs? 

Take a look into what’s coming in the very near 

future and how these technologies will transform the way 

your organization provides care. 



Michael Lardiere, National Council for Community Behavioral 

Healthcare 



D14 Why Mental Health First Aid Needs 

to Be Your #1 Marketing Strategy 


Mental Health First Aid is an important part of bringing 

wellness to your community. It can also be a driving 

force behind your efforts to reach out to new consumers 

and to stay connected with those already involved in the 

program. Hear firsthand not just why to leverage Mental 

Health First Aid as a marketing tool, but also the allimportant 

how. 



Kathleen Casey, Austin Travis County Integrated Health; 

Meena Dayak, National Council for Community Behavioral 

Healthcare; Heather English, LifeWays Community Mental 

Health; Greg Taylor, Community Partnership of Southern 

Arizona 

D15 Trauma-informed Care: If You Think 

You’re Finished, Guess Again 


You provide staff training. You provide trauma-specific 

treatment. But are you trauma-informed? If you answered 

yes, join this conversation because we are never finished 

becoming trauma-informed. We must constantly analyze 

our policies and practices through a trauma-informed 

lens. Learn how your peers have worked to become trauma-informed 

and incorporated this lens into every practice 

improvement they undertake. 


Linda Ligenza and Cheryl Sharp, National Council for 


D16 Engaging in Difficult Conversations 


Conflict is inevitable, usually rearing its head when you 

challenge people or systems to change. Choices made 

in conflict determine whether it becomes a negative or 

positive influence. Leaders often say that navigating 

conflict and facilitating challenging conversations determines 

personal and organizational success ― and that 

these are their greatest challenges. Learn a framework 

to understand the dynamics of difficult conversations 

and strategies to improve personal and organizational 

effectiveness. Explore the ingredients of conflict; how to 

increase self-awareness and confidence in conflict and 

master emotions and behavior; and how to look at others’ 

motivation in difficult conversations. 


Greg Abell, Sound Options Group, LLC; Elizabeth Waetzig, 

Change Matrix LLC 

D17 Medicaid: What Next? 


We all know how much Medicaid policy matters to behavioral 

health services ― and this importance will only 

increase as Medicaid expansions go into effect. Earlier 

this year, the Centers for Medicare and Medicaid Services 

issued “policy guidance” on mental health and substance 

use treatment coverage. Engage directly with the person 

responsible for federal Medicaid policy related to substance 

use and mental health treatment, and take advantage 

of this rare, face-to-face opportunity for updates and 

Q&A. 


Barbara Edwards, Center for Medicaid, CHIP, and Survey 

& Certification, Centers for Medicare & Medicaid Services; 


Healthcare 


Tuesday APRIL 9


76 

2013 Honorees, national CounCil awards of exCellenCe 

Join the Celebration 

tuesday, april 9, 6 – 10 PM Palace Ballroom, Caesars Palace 

Join the Awards of Excellence celebration dinner featuring former first lady Rosalynn Carter and the Impact, 

Reintegration, and Welcome Back honorees — to mark the 50th anniversary of the passage of the 

1963 Community Mental Health Act. Visit Registration or buy tickets online at www.thenationalcouncil. 

org/cs/conference2013/register. 

Each year, the National Council for Community Behavioral Healthcare 

honors those who inspire us to fight against mental illness and addiction. 

Through its Awards of Excellence, the National Council spotlights 

the innovative and inspirational efforts of those individuals and organizations 

— staff, board leaders, volunteers, consumers, families, and 

community partners — who are changing the lives of children, adults, 

and families living with mental illnesses and addiction disorders. 

In 2013, the National Council is proud to partner with Eli Lilly and 

Company to include the Reintegration Awards and Welcome Back Awards in the Awards of Excellence celebration. 

Since 1997, the Reintegration Awards have celebrated the achievements of those in the community who dedicate 

themselves to improving the lives of individuals with serious mental illnesses, and the achievements of those living 

with schizophrenia or bipolar disorder who battle tremendous odds to improve their own lives and the lives of their 

peers. The Welcome Back Awards were established in 1998 to fight the stigma associated with depression and to 

promote the understanding that depression is both common and treatable. 


2013 Honorees, national CounCil awards of exCellenCe 

welCome BaCk awards: 

Community serviCe 

First Prize: Lois and Sam Bloom, 

Didi Hirsch Mental Health Services, 

Rancho Palos Verdes, CA 

Second Prize: Candice Crawford, President/ 

CEO, The Outlook Clinic, Mental Health Association 

of Central Florida, Inc., Orlando, FL 


destigmatization 

First Prize: Alison Malmon, Founder and 

Executive Director, Active Minds, 

Washington, DC 

Second Prize: David Granirer, Stand up for 

Mental Health, Vancouver, British Columbia 


lifetime aCHievement 

First Prize: Major General (ARMY Ret.) 

Mark Graham and Carol Graham, 

Jeff & Kevin Graham Support Services, 

Colorado Springs, CO 

Second Prize: Michael Kuhl, President, 

Depression and Bipolar Support Alliance 

Louisville, Louisville, KY 

welCome BaCk awards: Primary Care 

First Prize: Dr. Geogy Thomas, Medical 

Director, Dayspring Family Health Center, 

Jellico, TN 

Second Prize: Teen Health Connection, 

Charlotte, NC 

welCome BaCk awards: PsyCHiatry 

First Prize: Timothy Florence, MD, Medical 

Director, Washtenaw Community Support 

and Treatment Services, Ypsilanti, MI 

Second Prize: Kelly Askins, MD, Behavioral 

Health Medical Director, Volunteer State 

Health Plan of Tennessee, Chattanooga, TN 

reintegration awards: aCHievement 

First Prize: Elliott Steele, Executive Director, 

Vincent House, Pinnellas Park, FL 

Second Prize: Carol Jean Garner, Director of 

Nonclinical Services, Midwestern Colorado 

Mental Health Center, Montrose, CO 

reintegration awards: advoCaCy 

First Prize: Dylan Henry, Morgan Henry, 

Travis Henry, and Mari Antclif, Hope and 

Advocacy, Helena, MT 

Second Prize: Fred Frese, PhD, Hudson, OH 

reintegration awards: 

artistiC ContriBution 

First Prize: Works of Heart Art Event and 

Auction Family Service & Guidance Center, 

Topeka, KS 

Second Prize: Rebecca Atkins, Artistic 

Director, Second Step Players, Norwich, CT 

reintegration awards: 

CliniCal mediCine 

First Prize: Child and Adolescent Bipolar 

Services (CABS), Western Psychiatric Institute 

and Clinic of UPMC Presbyterian-Shadyside, 

Pittsburgh, PA 

reintegration awards: eduCation 

First Prize: Fountain House, New York, NY 

Second Prize: ULifeline, The Jed Foundation, 

New York, NY 

reintegration awards: emPloyment 

First Prize: Thresholds, Chicago, IL 

Second Prize: 2Succeed, Mental Health 

Center of Denver, Denver, CO, 

reintegration awards: Housing 

First Prize: Main Street Housing, Inc., 

Baltimore, MD 

Second Prize: Jewish Board of Family and 

Children’s Services, New York, NY 

reintegration awards: mentorsHiP 

First Prize: Bipolar Babe, Andrea Paquette, 

Executive Director, Victoria, British Columbia 

Second Prize: Greg Dicharry, MYLIFE, 

Magellan Health Services, Phoenix, AZ 

imPaCt awards: exCellenCe in 

BeHavioral HealtHCare management 

Winner: Grafton Integrated Health Network, 

Winchester, VA 

Program of Significance: Vinland National 

Center, Loretto, MN 

imPaCt awards: exCellenCe in HealtH 

information teCHnology 

Winner: Rhode Island Quality Institute, 

Providence, RI; Rhode Island Council of 

Community Mental Health Organizations 

Program of Significance: Riverbend Community 

Mental Health Center, Concord, NH 

imPaCt awards: exCellenCe in serviCe 

innovation 

Winner: Burke Mental Health Emergency 

Center, Lufkin, TX 

Program of Significance: Summer Jam, 

Southeast Mental Health Services, La Junta, 

CO 

mental HealtH first aid Community 

imPaCt 

Winner: Austin Travis County Integral Care, 

Austin, TX 

Program of Significance: Fairfax-Falls Church 

CSB MHFA Initiative, Fairfax, VA 

visionary leadersHiP 

Joe Dziobek, President/CEO, Fellowship 

Health Resources, Inc., Lincoln, RI 

Jose Frietze, CEO, Families and Youth, Inc., 

Las Cruces, NM 

Heather Gates, President and CEO, 

Community Health Resources, Windsor, CT 

David Johnson, CEO, Navos, Seattle, WA 

George Kimes, Executive Director, Pennsylvania 

Community Providers Association 

Dan Ranieri, CEO and President, La Frontera, 

Tucson, AZ 


Tuesday APRIL 9

78 





Registration Open 7:00 AM 11:00 AM Promenade Level 

Bookstore Open 7:00 AM 11:15 AM Octavius Foyer 


Continental Breakfast 7:30 AM 8:30 AM Octavius Foyer 

Mental Health First Aid Youth Instructor Certification 

(For Certified Instructors) 

8:00 AM 5:00 PM Sorrento 


plenary: patrick Kennedy 8:30 am 9:30 am augustus Ballroom 



thought leader: Jeremy lazarus 9:45 am 10:45 am augustus i & ii 

thought leader: paul Keckley 9:45 am 10:45 am augustus iii & iV 

thought leader: arthur evans 9:45 am 10:45 am augustus V & Vi 

E Workshops 11:00 AM 12:30 PM Multiple locations 

Evaluations/CE Stations Open 11:00 AM 1:00 PM Promenade Level 

California Council Lunch 12:00 PM 1:00 PM Emperors II 

California Council Meeting 1:00 PM 5:00 PM Pompeian II, III & IV 

2013 Trauma-Informed Care Learning Community 1:00 PM 5:00 PM Roman IV 

Addressing Health Disparities Summit 1:00 PM 5:00 PM Emperors II 

Children's Learning Community 1:00 PM 5:00 PM Florentine I 


wednesday Plenary and ThoughT leaders 

Plenary PaTrICK Kennedy 

50 years of Community Mental health: The opportunities within our grasp 

Treating the whole Person: The View from the aMa President 

wednesday, april 10, 9:45 aM – 10:45 aM Room: Augustus I & II 

JEREMY LAZARUS. Psychiatrist. Physician. Big league player. 

Integration is a marathon. Luckily, the American Medical Association’s new 

president is a marathoner in real life and in his drive to integrate services to improve 

patient outcomes. A psychiatrist, physician, and a ‘big league’ healthcare 

leader, Jeremy Lazarus is a triple threat who has made his personal goal clear: better integration of mental health and 

mental illness into general medical care. Find out why he thinks the time is ripe and how he intends to change how the 

medical field treats the whole person. 

Track: Behavioral health-Primary Care Integration 

wednesday, april 10, 8:30 aM – 9:30 aM 


PATRICK KENNEDY. Former Congressman. Staunch behavioral 

health advocate. Brain research crusader. Political 

legacy. 

At 21, Patrick Kennedy became the youngest member of the 

Kennedy clan to enter public service as Congressman for Rhode 

Island, where he served for 16 years before leaving to devote himself to improving brain research. An open utilizer of 

substance use services, Kennedy was central to passing federal parity. Join Kennedy in reminiscing our field’s many accomplishments 

since his uncle, President John F. Kennedy, passed the Community Mental Health Act of 1963, and celebrating 

in the legacy that we continue to build in our quest for better care, better understanding, and better outcomes 

for all Americans with mental illnesses and substance use disorders. 

ThoughT leader 

JereMy laZarus 


wednesday APRIL 10

wednesday APRIL 10 

80 

wednesday Plenary and ThoughT leaders continued 


so everyone has Insurance: But will They have access 

wednesday, april 10, 9:45 aM – 10:45 aM Room: Augustus III & IV 

PAUL KECKLEY. Big thinker. Healthcare shaper. Man to watch. 

Ready for a lively discussion with a person who has immense sway over the 

future of healthcare? As executive director of the Deloitte Center for Health Solutions, 

Paul Keckley’s vision has a great deal of influence, as he is literally shaping 

the future of American healthcare. Hear about his vision for healthcare, 

including behavioral healthcare ― and bring your own opinions, too. Don’t expect to kick back for a lecture ― prepare 

to engage, debate, and challenge his theories. This is an opportunity for real dialogue. 



Paul KeCKley 

arThur eVans 

why a Public health approach to Mental health and why now? 

wednesday, april 10, 9:45 aM – 10:45 aM Room: Augustus V & VI 

ARTHUR EVANS. Distinguished service system architect. Noted Philadelphia 

behavioral health and intellectual disability services commissioner. 

Clinical and community psychologist. 

As Commissioner of one of the country’s largest behavioral health systems, 

Arthur Evans, PhD knows we can effectively treat most people who actively seek 

treatment for behavioral health conditions. He also points out, however, that the majority of people driving up healthcare 

costs do not have a diagnosable behavioral health condition. Our rapidly changing healthcare landscape coupled 

with our increasingly complex social challenges requires that the field embrace a dramatically different way of thinking 

about and providing services. Dr. Evans will describe an emerging vision for the behavioral health field that positions 

providers and system administrators to reach a much broader spectrum of the population, as well as use non-traditional 

intervention strategies. Come prepared to be challenged and equipped with ideas and strategies to expand your impact. 



WednesdAy ‘e’ WorkshoPs 

E1 The Top 10 Things you need to know 

about Health Homes and Addictions 

Treatment 

‘E’ WORKSHOPS Wednesday, April 10, 11:00 AM – 12:30 PM 

Room: Milano III 

There’s a fury behind health homes in health reform. In 

turn, substance use treatment agencies are becoming 

FQHCs, providing onsite primary care, and partnering 

to provide substance use treatment in primary care settings. 

Examine the top 10 program elements necessary 

for substance use treatment to succeed in a health home. 


Genie Bailey, Stanley Street Treatment and Resources, 

Inc; Jim Sorg, Tarzana Treatment Centers; Leslie Sperling, 

Central Kansas Foundation; Aaron Williams, National 

Council for Community Behavioral Healthcare 

E2 Which Path to Integration Will You 

Take? Partnership, Purchase, or Create 

Your Own? 


Is your organization ready to make the leap to integrated 

primary care services? If so, you have critical decisions to 

make. Should you partner with an FQHC or other primary 

care provider? Should you hire your own providers and 

go into the primary care business? Should you purchase 

an existing primary care practice and move it into your 

building? Explore the advantages of partnering, purchasing, 

and creating your own primary care practice, as well 

as learn what to explore based on your community’s 

needs and organization’s strategic goals. 


Rick Doucet, Community Reach Center; Laura Galbreath, 

National Council for Community Behavioral Healthcare; 

Rick Hankey, LifeStream Behavioral Center, Inc.; John Markley, 

The H Group, Inc. 

E3 If the healers Aren’t happy, nobody’s 

happy: organizational Wellness, Compassion 

Fatigue, and Staff Satisfaction 

Room: Milano V 

Organizational understanding and staff wellness are two 

often-overlooked aspects of trauma-informed care. The 

needs of leaders, clinical staff, and support staff are often 

overlooked. Weight options in organizational wellness, 

professional self-care, and creating a culture in which 

your staff’s wellness is the norm, enabling them to rolemodel 

trauma recovery for those you serve. 



Healthcare 

E4 Blending solutions: Integrating 

Motivational Interviewing and solutionfocused 

Brief Therapy 


An urgent need continues to build and improve clinical 

skills to assess and improve readiness to change target 

goals and interventions to address immediate behavior 

change. Learn a therapy model that incorporates motivational 

interviewing, solution-focused brief therapy, 

trauma-informed care, and person-centered principles 

and approaches to maximize the use of a single session 

or brief period through a quick, effective method of engaging, 

assessing, intervening, and planning. Explore the 

foundational principles and evidence-based practices un- 


wednesday APRIL 10


82 

Wednesday ‘e’ Workshops continued 

derlying this model, and learn how clinicians and consumers 

can partner to identify areas of concern/needs and 

achieve immediate and short-term results. 

Track: Clinical practices 

Suzanne Daub and Linda Ligenza, National Council for 


E5 Maximize your Impact: Contracting 

with Criminal Justice to reduce recidivism 

Room: Milano II 

Join in an overview of how criminogenic risk factors contribute 

to the involvement of people with mental illnesses 

and substance use disorders in the criminal justice system. 

Find out how to integrate practices that account for 

individuals’ criminogenic risk factors and their functional 

impairments and discuss how your organization can effectively 

serve individuals involved in the criminal justice 

system in a cost-effective manner. 


Alexa Eggleston, Council of State Governments Justice 

Center; Ann-Marie Louison, CASES; Michael Mitchell, Crisis 

and Counseling Centers; Fred Osher, Council of State 

Governments Justice Center 

E6 Trade secrets on Winning Federal 

Contracts 

Room: Roman I 

Learn a proven grant-writing approach, while balancing 

real-world considerations. Explore a structured model to 

guide the grant-writing process and tools to guide project 

selection, plan development, and proposal writing. Hear 

case examples of winning approaches drawn from applications 

to SAMHSA, Department of Justice, Administration 

for Children and Families, Department of Veterans Affairs, 

and Department of Labor. 


Heidi Arthur, SAE and Associates; Carole Boye, Community 

Alliance 

E7 Building a safety net accountable 

Care organization 

Room: Milano IV 

The future isn’t in plastics, or in medical homes. The 

solution for the safety net lies “outside the box” in locally 

designed and operated systems of care organized 

around one-stop health and wellness centers supported 

by health neighbors and sustained through accountable 

care organizations. Working together, health and human 

service partners can deliver prevention, public health, integrated 

primary care, housing, social services, top-notch 

specialty care, and world-class acute and long-term care. 

Learn how to push more money upstream, before people 

end up in ERs and hospitals, and bend the cost curve. 

Don’t miss this preview of service delivery’s future. 


Bruce Abel, Trillium Community Health Plan; Richard 

Dougherty, DMA Health Strategies; Robin Henderson, 

Central Oregon Health Council, St Charles Health System; 

Dale Jarvis, Dale Jarvis and Associates 

E8 The Integrated Workforce: 

The Future for Case Managers, social 

Workers, and nurses 


In the rapidly changing healthcare environment, many 

labels are used interchangeably to describe a similar set 

of professional functions. There’s also great confusion on 

the background, training, and skills required of professionals 

who fill these roles. Examine the central functions 

of various roles and potential roles for various disciplines 

such as peer support staff, bachelor’s prepared staff, social 

workers, psychologists, and nurses. Talk with integrated 

health providers that use different models and learn 

from their successes and experiences. 


Andy Germak, Institute for Families at the School of Social 

Work Rutgers, The State University of New Jersey; Joan 

Kenerson King, National Council for Community Behav- 



ioral Healthcare; Monica Tate, Northwestern Human Services 

of Delaware County 

E9 My Journey from Consumer to peer to 

social Worker 

Room: Milano VI 

Andrew Kissell shares his story of recovery and resilience, 

from his diagnosis with bipolar disorder as a teen through 

his struggles learning to live with his illness. From receiving 

care, to becoming a peer counselor, to completing his 

master’s in social work, Kissell has made not only a personal 

commitment to help others, but also a professional 

one. Through his unique perspective of having “walked 

the walk,” he shares lessons in building a successful relationship 

with care providers and encouraging consumer 

engagement. 

Track: In My own Words: personal stories of recovery 

Andrew Kissel, Baltic Street, AEH; Kara Sweeney, National 

Council for Community Behavioral Healthcare 

E10 Effective Quality Improvement: 

It’s More than the Tools 

Room: Milano VII 

Have your improvement efforts been less than satisfying? 

Have they left you with something less than significant, 

sustainable change? Effective, quality improvement includes 

more than data collection, process mapping, and 

data analysis. It requires cultivating a culture of individual, 

team, and organizational learning. Explore proven ideas 

and actions you can use to assess, develop, and sustain a 

culture of continuous quality improvement through continual 

learning. 


Mike Kenfield, Institute for Clinical Systems Improvement, 

Professional Partnerships; Nina Marshall, National Council 

for Community Behavioral Healthcare; Pam Pietruszewski, 

Institute for Clinical Systems Improvement 

E11 Collaborative documentation: 

Lessons from the Field 

Room: Milano VIII 

Collaborative documentation is quickly emerging as a 

standard practice in many behavioral health organizations. 

Learn how this valuable clinical tool engages and 

educates clients, and reflect on the ethical considerations 

related to electronic information-sharing among coordinating 

providers. Get answers to your questions, avoid 

obstacles to collaborative documentation implementation, 

and return to your agency with solutions and implementation 

strategies in hand. 


Bill Schmelter, MTM Services 

E12 dIy: Create your own Marketing plan 


Email, social media, websites, apps, and event outreach 

are all parts of marketing — which is exactly why it’s critical 

to have a plan before you jump into marketing options. 

Expect to push up your sleeves, ask questions, and 

draft your own marketing plan to set your organization on 

the path to success and effectiveness. 

survival of the savviest: hIT, Marketing, and Media 

relations 

Meena Dayak, National Council for Community Behavioral 

Healthcare; Stephen Moegling, Franklin Street 

E13 Taking the Guesswork out of Care: 

Decision Support Tools 


Electronic health records capture large amounts of data. 

But how can this data help you provide better, timelier 

quality care and obtain better client outcomes? Clinical 

decision support is one EHR component designed to 

drive quality and decrease adverse treatment effects 

for clients. Do you need an EHR to provide CDS to your 


wednesday APRIL 10


84 


staff? Are other lower-cost, lower-technology tools available? 

Explore low- and high-end experiences with CDS 

and learn how you can provide CDS no matter how much 

technology your organization has in place. 

Track: survival of the savviest: hIT, Marketing, and 

Media relations 

David Bergman, Healthcare Intelligence Partners; Cherilyn 

DeBree, Jewish Family and Children’s Services; Michael 

Lardiere, National Council for Community Behavioral 

Healthcare; Michael Mittleman, PSCH; Jorge Petit, Quality 

Healthcare Solutions; Joe Walker, MyHealth Access 

Network; Mary Jo Whitfield, Jewish Family and Children’s 

Services 

E14 avoiding employment practices 

Claims 


There has been a surge in lawsuits and EEOC claims focused 

on employment practices and wrongful termination 

in recent years. Learn common mistakes your organizations 

can avoid and gain a better understanding of your 

risk. Return to your organization with a checklist in hand 

to avoid employment practice claims. 


Ronald Zimmet, Mental Health Risk Retention Group 

E15 Supervising Effectively in a 

Multicultural environment 


As an organization’s workforce diversifies, the culture is 

infused with new values, behaviors, attitudes, and practices. 

This diversification provides organizational leaders opportunities 

to incorporate diverse cultural perspectives 

into staff roles and responsibilities. Learn how diverse 

perspectives affect supervisory relationships, manage 

their effects, and incorporate cultural perspectives into 

staff roles and responsibilities. Explore diversity, culture, 

and value systems; aspects of culture that influence cul- 

tural identity and how individuals provide and receive supervision; 

and strategies to effectively communicate and 

model ideal workplace attitudes and behaviors. 


Rachele Espiritu and Suganya Sockalingam, Change Matrix 

LLC; Joseph Sanchez, Recovery Alliance of Austin 

E16 state of the states: Lessons in 

Implementing Medicaid health homes 


As states roll out their medical home, health home, and 

accountable care initiatives, each state customizes their 

health home model. Patient-centered primary care home, 

advance primary care clinic, patient-centered medical 

home, and person-centered health home initiatives all 

have important lessons to offer on how to move further 

upstream to fix the healthcare system. Hear the state 

of the states in health home developments, so you can 

translate these ideas to your state and local communities. 



Healthcare; Kathleen Reynolds, National Council for 



THANK YOU TO OUR cONfeReNce sUppORTeRs! 


wednesday APRIL 10

EXPO HALL 

86 

Jot down some notes 


EXHIBITORS BY CATEGORY 

ACCREDITATION/CERTIFICATION 

Accreditation Commission for Healthcare 731, 733 

Barrins & Associates Behavioral H 

ealthcare Accreditation Consulting 700 

CARF International 528 

Center for Integrated Primary Care, 

University of Massachusetts Medical School 728 

Council on Accreditation 321 

DATIS 725 

Missouri Institute of Mental Health 331 

The Joint Commission 828 

ARCHITECTURE AND FACILITIES DESIGN 

Cannon Design 822 

AUTOMATED MESSAGING 

PhoneTree 704 

CARE MANAGEMENT 

A National Memorial of Octavius 

Recovered Dignity Ballroom 

Sponsored by OptumHealth Foyer 

Cenpatico 426 

Senior Reach 315 

Social TecKnowledgy / University of 804 

Washington, Wraparound Evaluation & 

Research Team 

CONSULTING AND ADVISORY SERVICES 

Barrins & Associates Behavioral 700 

Healthcare Accreditation Consulting 

Change Matrix LLC 900 

Core Assets, Ltd. 436 

HInext LLC 836 

iCentrix Corp 610 

Mental Health Association of SE PA 107 

Mental Health Center of Denver 726 

Peer Partners, LLC 100 

Percensys CORE Learning, LLC. 734 

PRO International 131 

Pynn & Associates 820 

QBS, Inc. 832 

Service Process Quality Management (SPQM) 116 

t3 (think.teach.transform.) 803 

The Meyers Group — 

Executive Search Consultants 802 

Virtulink, LLC 425 

CRISIS INTERVENTION 

BHR Worldwide 114 

InSight Telepsychiatry, LLC. 806, 808 

ProtoCall Services 336 

QBS, Inc. 832 

Veterans Crisis Line 225 

DIGITAL/MOBILE HEALTH 

Computerized Screening, Inc. 933 

Empower Interactive, Inc. 830 

Pynn & Associates 820 


EXPO HALL

EXPO HALL 

88 

EXHIBITORS BY CATEGORY continued 

EDUCATION AND TRAINING 

Arizona State University Doctor of 919 

Behavioral Health Program 

Behavioral Healthcare 407 

Center for Cognition and Recovery 427 

Center for Integrated Primary Care 728 

of the University of Massachusetts 

Medical School 

CenterSite LLC 109 

Change Matrix LLC 900 

Essential Learning 520, 522, 621 

Grand Canyon University 905 

Los Rios Community College District 829 

Mental Health Association of SE PA 107 

Missouri Institute of Mental Health 331 

myStrength, Inc. 510 

Pacific Clinics Training Institute 222 

Percensys CORE Learning, LLC. 734 

PRO International 131 

Stars Training Academy 300 

t3 (think.teach.transform.) 803 

University of Southern California 809 

School of Social Work 

University of Tennessee, 816 

Knoxville College of Social Work 

Westat 631 

Wyoming Health Resources Network 807 

FEDERAL GOVERNMENT 

Centers for Medicare and Medicaid 915 

Services (CMS) 

National Institute on Drug Abuse 732 

Partners for Recovery Managed 805 

by Abt Associates 

Veterans Crisis Line 225 

Westat 631 

FINANCIAL SERVICES 

501(c) Agencies Trust 218 

Community Health Facilities Fund 536 

Prognosis Health Information Systems 627 

Sigmund Software, LLC 833 

The Echo Group 118, 120, 122 

Unemployment Services Trust – UST 613 

FURNITURE SUPPLY 

Chestnut Ridge Foam, Inc 826 

Cortech USA 124, 223 

Derby Industries 516 

GROUP PURCHASING 

Council Connections 909 

HEALTH INFORMATION TECHNOLOGY 

Accumedic Computer Systems, Inc. 214, 313 

Advix 127 

Afia 409 

Askesis Development Group 320 

BrightEHR 329 

CenterSite, LLC 109 



Cerner Anasazi 104 

ClaimTrak Systems, Inc. 136, 137, 236 

ClientTell 317, 319 

CoCentrix, Inc. 204 

Computerized Screening, Inc. 933 

Computime 825 

Core Assets Ltd 436 

Core Solutions, Inc. 213, 215, 217 

Credible Behavioral Healthcare Software 504, 626 

DWD Technology Group 508 

eHana LLC 422, 521 

Enlighten Analytics 518 

Foothold Technology 526, 625 

Hermes EMR for Behavioral Health 903 

HInext LLC 836 

iCentrix Corp 610 

iDashboards 603 

InfoMC, Inc. 237, 238 

Kings View 103 

Los Rios Community College District 829 

LWSI 314 

MEDITECH 702 

(Medical Information Technology, Inc,) 

MindLinc, Duke University 925, 927 

Behavioral Health EMR 

myStrength, Inc. 510 

Netsmart 614, 714 

NextGen Healthcare 135 

Odyssey Software 629 

OnceLogix, LLC 514 

OSIS 600 

PACE+ Health Information Systems 913 

Patagonia Health Behavioral Health EHR 814 

Performance Success Strategies 837 

PresiNET Healthcare Marketing Inc. 827 

Prognosis Health Information Systems 627 

Qualifacts Systems, Inc. 226 

Secure Telehealth 400 

Sigmund Software, LLC 833 

SMART Management 604 

Social TecKnowledgy / University of 804 

Washington, Wraparound Evaluation 

& Research Team 

Streamline Healthcare Solutions, LLC 429, 431 

TeleSage, Inc. 609 

Teletask, Inc. 220 

TenEleven Group 818 

The Echo Group 118, 120, 122 

Topaz Information Solutions, LLC 101 

U² Interactive LLC 326 

Valley Hope Association – IMCSS 605, 607 

VisionWorks Software 513 

Welligent, Inc. 403, 405 

HUMAN RESOURCES AND PAYROLL SOFTWARE 

DATIS 725 

DWD Technology Group 508 

Odyssey Software 629 


EXPO HALL

EXPO HALL 

90 


INSURANCE PROVIDER 

501(c) Agencies Trust 218 

Addiction Treatment Providers 221 

Insurance Program 

American Professional Agency, Inc. 800 

Irwin Siegel Agency, Inc. 736 

Mental Health Risk Octavius 

Retention Group Ballroom Foyer 

NASW Assurance Services 619 

Philadelphia Insurance Companies 219 

Unemployment Services Trust 613 

MANAGED CARE 

Cenpatico 426 

Empower Interactive, Inc. 830 

Magellan Health Services 615 

MEDICAL BILLING 

Accumedic Computer Systems, Inc. 214, 313 

BrightEHR 329 

Core Solutions, Inc. 213, 215, 217 

Foothold Technology 526, 625 

InstaCode Institute 917 

Patagonia Health Behavioral Health EHR 814 

SMART Management 604 

TenEleven Group 818 

Topaz Information Solutions, LLC 101 

NON-PROFIT/EDUCATION 

EveryDay Matters 706, 708 

Hazelden 328 

A National Memorial of Recovered Dignity Octavius 

Sponsored by OptumHealth Ballroom 

Foyer 

Mental Health Center of Denver 726 

The University of Tennessee, 816 


University of Southern California 809 


PHARMACEUTICALS 

Alkermes, Inc. 115 

Janssen Pharmaceuticals, Inc. 132 

Reckitt Benckiser 831 

US Script 727 

PHARMACY SERVICES 

Genoa Healthcare 404 

NorthRock Pharmacy 200 

QoL meds 306, 308 

US Script 727 

PUBLISHERS 

Behavioral Healthcare 407 

CenterSite LLC 109 

Hazelden 328 

Wiley 126 



RESIDENTIAL SERVICES 

The Refuge A Healing Place 730 

Vinland National Center 304 

STAFFING 

LifeLinc Nursing 216 

PsychPros, Inc. 310 

Staff Care, Inc. 709 

Staffing Plus, Inc 729 

The Meyers Group 802 

Executive Search Consultants 

Wyoming Health Resources Network 807 

TREATMENT PROVIDERS 

American Addiction Centers 907 

Caron Treatment Centers 921 

Center for Cognition and Recovery 427 

Cherokee Health Systems 414 

Hazelden 328 

Rosecrance Health Network 530 

Senior Reach 315 

Southwest Behavioral Health Services 834 

The Refuge A Healing Place 730 

Vinland National Center 304 

WEB DESIGN AND APPLICATIONS 

Virtulink, LLC 425 

PROduCT SHOwCASES 

Alkermes Product Showcase 

Monday, April 8, 10:45 AM – 12:15 PM 

Livorno Room 

Alkermes’ Product Showcase highlights free resources 

for your clients and showcases Alkermes’ counselor slide 

deck. A number of resources are available for participants 

to review and take with them so please attend to learn 

more! 

Cerner Anasazi Product Showcase 

Luncheon 

Monday, April 8, 12:15 PM – 1:45 PM 

Palace Ballroom 

Join Cerner Anasazi’s for a sit-down lunch with a special 

presentation by Melinda Wagner, General Manager of the 

Behavioral Health group at Cerner. Learn about Cerner’s 

mission and why behavioral health is integral to achieving 

it. Cerner, an industry innovator, leads the way toward 

EHR interoperability and integration by connecting medical 

health records with mental health records and creating 

well-coordinated care and improving the health of 

communities. Discover the huge strides happening now 

and what to look forward to in the next 3 years. Preregistration 

is required and spots are reserved on a first-come 

first-served basis. Visit the Cerner Anasazi booth #104 for 

more information. 

The Optum kiosk located in Octavius Foyer 

features innovative technologies that work to 

improve health outcomes, reduce costs, and 

increase treatment engagement. 


EXPO HALL

www.advixehr.com

ABOUT THE EXHIBITORS 

501(c) Agencies Trust 

10080 N. Wolfe Road, Building SW3 – Suite 250 

Cupertino, CA 95014 

Phone: 800–442–4867 

Fax: 800–449–8563 

www.501ctrust.org 

Booth 218 

Nonprofit employers can opt out of their state unemployment 

tax system and save a lot of money. You just reimburse the state 

back for any unemployment claims. If your taxes are high, but 

your claims are less — then you should evaluate becoming a 

reimbursing employer. 501(c) Agencies Trust has helped thousands 

of nonprofits become reimbursers, safely and securely 

since 1982. We can help you. 

A National Memorial of Recovered 

Dignity Sponsored by OptumHealth 

13625 Technology Drive 

Eden Prairie, MN 55344 

Phone: 763–797–4150 

www.memorialofrecovereddignity.org/exhibit.htm 

Octavius 

Ballroom 

Exhibit Hall 

Foyer 

The National Memorial raises awareness of and restores dignity 

to hundreds of thousands of consumers buried in unmarked 

graves on psychiatric hospital grounds nationwide. Honoring 

these individuals gives voice to generations of consumers and 

recognizes today’s consumers and their journey to recovery. 

Please visit our booth at the exhibit hall entrance to learn more. 

Accreditation Commission for Health Care, Inc. 

4700 Falls of Neuse Rd., Ste 280 

Raleigh, NC 27609 

Phone: 855–937–2242 

Fax: 919–785–3011 

www.achc.org 

Booth 731 

ACHC accreditation shows your commitment to the highest level 

of organizational effectiveness and efficiency through quality improvement. 

Attaining accreditation will increase confidence in your 

organization from persons seeking your services as well as from 

third party payors. For more information, visit us at www.achc. 

org or contact customerservice@achc.org or 919–785–1214. 

Accumedic Computer Systems, Inc. 

11 Grace Avenue, Suite 401 

Great Neck, NY 11021 

Phone: 800–765–9300 

Fax: 516–466–6880 

www.accumedic.com 

Booth 214 

AccuMed Behavioral Health System, an ONC Certified software 

solution for behavioral health and community health organizations 

keeps your facility on track. The system includes all the 

necessary tools to effectively manage institutional multi-specialty 

mental health, substance abuse, residential, developmental disabilities, 

and various primary care programs. 

Addiction Treatment Providers 

Insurance Program 

555 North Lane 

Conshohocken, PA 19428 

Phone: 610–941–9877 

www.addictiontreatmentproviders.com 

Booth 221 

Addiction Treatment Providers Insurance Program is an exclusive 

national insurance program designed specifically for the Behavioral 

Healthcare industry. We offer a comprehensive menu 

of insurance coverage and risk management tools designed to 

meet the unique needs of all addiction treatment and mental 

healthcare providers, including those providing primary care services. 

Advix EHR 

213 Court St 

Middletown, CT 06457 

Phone: 860–638–5309 

Fax: 860–638–5302 

www.advixehr.com 

Booth 127 

Advix is an ONC-certified complete EHR, an affordable webbased 

electronic health record system designed by behavioral 

health professionals for behavioral healthcare providers. Advix 

enables your organization to effectively manage operations, 

goals, resources, and schedules, and makes the adoption of an 

EHR as easy and seamless as possible. 


EXPO HALL

Alkermes is a Proud Supporter 

of the 43rd National Council Mental Health 

and Addictions Conference 

For more information about Alkermes and its innovative medicines 

designed to help people living with serious, chronic diseases, 

including addiction disorders, please visit: 

www.alkermes.com 

Please Visit Us at Booth 115 

Ads-6.5x8.75.indd 3 2/25/13 4:51 PM

Afia Inc 

404 Pauline Blvd 

Ann Arbor, MI 48103 

Phone: 734–418–8162 

Fax: 866–556–3312 

www.afiahealth.com 

ABOUT THE EXHIBITORS continued 

Booth 409 

Afia is a healthcare IT consulting firm that assists organizations 

in adopting technologies and strategies based on their unique 

needs and goals. The results are streamlined operations, efficient 

coordination and communication, and improved outcomes 

for your client population. 

Alkermes, Inc. 

852 Winter Street 

Waltham, MA 02451 

Phone: 781–609–6000 

Fax: 781–609–5859 

www.alkermes.com 

Booth 115 

Alkermes is a fully integrated biopharmaceutical company that 

applies its scientific expertise and technological know-how to develop 

innovative medicines designed to help patients with serious, 

chronic conditions better manage their disease. 

American Addiction Centers 

115 East Park Drive – 2nd Floor 

Brentwood, TN 37027 

Phone: 866–537–6237 

Fax: 954–678–3053 

www.americanaddictioncenters.com 

Booth 907 

With treatment centers throughout the United States, AAC is a 

premier industry provider offering a full range of treatment services 

and options. 

American Professional Agency, Inc. 

95 Broadway 

Amityville, NY 11701 

Phone: 800–421–6694 

www.americanprofessional.com 

Booth 800 

American Professional Agency is a leading national provider of 

professional liability insurance for social workers, psychologists, 

marriage and family therapists, allied healthcare providers and 

mental health counselors. There is no association membership 

dues requirement in these programs. We offer the only APA and 

AACAP endorsed medical liability insurance for psychiatrists. 

Arizona State University Doctor of Behavioral 

Health Program 

Booth 919 

500 N. 3rd Street 

Phoenix, AZ 85004 

Phone: 602–496–1354 

https://chs.asu.edu/dbh 

The Doctor of Behavioral Health Program is an upgrade for master’s-level 

clinicians focused on: 1) Health-care financing, economics, 

and policy; 2) Business entrepreneurship skills; 3) Medical 

literacy and working in the fast-paced ecology of primary care; 

and 4) Evidence-based brief therapy skills, including the updated 

Biodyne clinical training that has demonstrated the medical cost 

offset. 

Askesis Development Group 

One Chatham Center, Suite 300 

Pittsburgh, PA 15219 

Phone: 412–803–2400 

www.askesis.com 

Booth 320 

Askesis Development Group is a leader in software solutions for 

the behavioral health, addictions treatment, and social service 

markets. Our flagship product–PsychConsult®Provider, is a fully 

integrated practice management & EHR application that is ONC- 

ATCB 2011/2012 Complete EHR Certified for Eligible Professional 

& Eligible Hospital domains & CCHIT Certified® 2011 Behavioral 

Health EHR. 

Barrins & Associates Behavioral 

Healthcare Accreditation Consulting 

1923 Iowa Ave NE 

Saint Petersburg, FL 33703 

Phone: 727–525–7682 

Fax: 727–528–7465 

www.barrins–assoc.com 

Booth 700 

Barrins & Associates Behavioral Healthcare Accreditation Consulting 

is a nationally recognized consulting firm specializing in 

Joint Commission and CMS consulting services for the behavioral 

healthcare industry. Founded by Anne Barrins CSW, a former 

TJC surveyor, Barrins & Associates has been meeting the survey 

readiness needs of behavioral healthcare clients for the last 14 

years. 


EXPO HALL

Improving Lives. 

visit us at booth 426


Behavioral Healthcare 

812 Huron Road, Suite 450 

Cleveland, OH 44115 

Phone: 216–373–1200 

www.behavioral.net 

Booth 407 

Behavioral Healthcare provides expert insight into the management 

and operation of mental health and substance-use treatment 

organizations. Behavioral Healthcare features coverage on 

key topics of interest, including information technology, management, 

facility design, and healthcare policy. 

BHR Worldwide 

12647 Olive Blvd, Suite 200 

Saint Louis, MO 63141 

Phone: 314–628–6235 

Booth 114 

BHR Worldwide provides customized telephonic intakes and 

assessments for community mental health agencies, managed 

care organizations and many other behavioral health organizations 

across the country, 24 hours a day, 7 days a week. BHR 

is staffed by masters’ level, credentialed clinicians. We provide 

a seamless service by customizing intake procedures and processes. 

We are CARF and AAS accredited. 

BrightEHR 

2029 Becker Drive 

Lawrence, KS 66047 

Phone: 785–856–0944 

www.bright–ehr.com 

Booth 359 

BrightEHR is dedicated to developing and deploying electronic 

health record (EHR) solutions for the mental healthcare industry. 

BrightEHR’s unique features, content, and performance characteristics 

make it the fastest, most comprehensive and secure system 

available. An intuitive clinical interface teams with the billing 

platform to provide a single, comprehensive EHR solution. 

Cannon Design 

2170 Whitehaven Road 

Buffalo, NY 14072 

Phone: 716–773–6800 

Fax: 716–773–5909 

www.cannondesign.com 

Booth 822 

Cannon Design is an Ideas Based Practice, ranked among the 

leading international firms in planning and design for healthcare, 

research, education, corporate, sports and government clients. 

At present, the firm employs a staff of over 1,000, delivering services 

in 16 offices throughout North America, as well as in Shanghai, 

China, and Mumbai, India. 

CARF International 

6951 E. Southpoint Rd 

Tucson, AZ 85756 

Phone: 520–325–1044 

Fax: 520–318–1129 

www.carf.org 

Booth 528 

Founded in 1966, CARF is an international, nonprofit accreditor 

of human service providers and networks. A provider earns accreditation 

by demonstrating conformance to CARF’s internationally 

recognized standards in areas that span the continuum 

of life. More than 8.7 million persons of all ages are served annually 

in CARF-accredited programs. www.carf.org. 

Caron Treatment Centers 

PO Box 150, Wernersville, PA 19565 

Phone: 800–678–2332 

www.caron.org 

Booth 921 

Caron Treatment Centers is a non-profit, leading provider of alcohol 

and drug addiction treatment with comprehensive programs 

for adolescents, young adults, adults, boomers, older adults and 

their families. Caron provides cutting-edge addiction treatment 

using the most effective and research evidence-based practices. 

Cenpatico 

504 Lavaca Street – Suite 850 

Austin, TX 78701 

Phone: 512–406–7200 

www.cenpatico.com 

Booth 426 

Cenpatico’s expertise lies in managing care for high-needs populations. 

Our specialties include behavioral health, foster care, 

school-based services, and more. We have managed Medicaid 

and other public sector benefits since 1994 and currently serve 

over 2 million members. We are committed to innovative solutions 

tailored to improving functional outcomes for our members. 

Center for Cognition and Recovery 

3659 Green Road, Suite 308 

Cleveland, OH 44122 

Phone: 216-504-6428 

Fax: 216-916-9109 

www.cetcleveland.org 

Booth 427 

The Center for Cognition and Recovery, 2011 SAMHSA Award 

Winner, provides Cognitive Enhancement Therapy Training. CET, 

an EBP, reduces cognitive deficits, promotes the ability to be 

socially wise and vocational effective. With 85% attendance and 

graduation rates over 48 once-a-week sessions, CET increases 

functionality for persons in recovery from mental illnesses. Now 

in 21 sites in 10 states. 


EXPO HALL


Center for Integrated Primary Care, University 

of Massachusetts Medical School 

Booth 728 

UMass Med School 

55 Lake Ave, N 

Worcester, MA 01655 

Phone: 774–443–2147 

Fax: 774–441–6704 

www.umassmed.edu/CIPC 

The Center for Integrated Primary Care of the UMass Medical 

School offers two training programs. The Certificate Program in 

Primary Care Behavioral Health trains mental health and substance 

abuse clinicians to work as part of a team delivering primary 

care. The Certificate Program in Integrated Care Management 

(w.CIHS) trains care managers and navigators work in the 

Patient Centered Medical Home. 

Centers for Medicare and Medicaid 

Services (CMS) 

7500 Security Blvd. 

Baltimore, MD 21244 

Phone: 1-800-633-4227 

www.medicare.gov 

Booth 109 

The Centers for Medicare and Medicaid Services administers 

several critical programs: Medicare, Medicaid, the Children’s 

Health Insurance Program, and more recently, the Health Insurance 

Marketplace. Please visit the CMS booth to learn more 

about these programs. 

CenterSite LLC 

P.O. Box 20709, Columbus, OH 43220 

Phone: 614–448–4055 

Fax: 614–448–4055 

www.centersite.net 

Booth 109 

CenterSite provides content libraries on 50+ topics such as depression 

and anxiety and/or complete websites to Behavioral 

Health Centers. CenterSite websites are private labeled and customized 

for your center. Easy to use content manager publishes 

your information to CenterSite from MSWord. Password protected 

areas. Job application management system. Forms package 

for Donations and Events. 

Cerner Anasazi 

1121 W. Warner Road – Suite 101 

Tempe, AZ 85284 

Phone: 866–529–7547 

www.anasazisoftware.com 

Booth 104 

Anasazi’s community behavioral health solutions merged with 

Cerner Millennium’s in-patient behavioral health capabilities, creating 

the most comprehensive offering in the market. Along with 

complete EHR Certification for Meaningful Use, these solutions 

manage every aspect of your agency and allow providers access 

to data that aids in the transitions of care. 

Change Matrix LLC 

2721 Breakers Creek Drive 

Las Vegas, NV 89134 

Phone: 702–953–5743 

www.changematrix.org 

Booth 900 

Some organizations initiate change, and learn and grow as a 

result of it. Others are surprised by change and are forced to 

adapt or stagnate. Change needs to be a constant and deliberate 

process. Change Matrix, LLC works to motivate, manage, and 

measure change using a structured approach to transition organizations 

and individuals from their current state to a desired 

future state. 

Cherokee Health Systems 

2018 Western Avenue 

Knoxville, TN 37921 

Phone: 865–934–6725 

Booth 414 

Cherokee Health Systems is both a CMHC and FQHC that has 

provided an integrated care model in East Tennessee for over 30 

years. Check out our Primary Behavioral Health Integrated Care 

Training Academies and technical assistance options at www. 

cherokeehealth.com. 

Chestnut Ridge Foam, Inc 

443 Warehouse Drive, Latrobe, PA 15650 

Phone: 724–537–9000 

Fax: 724–537–9003 

www.chestnutridgefoam.com 

Booth 826 

Chestnut Ridge Foam, Inc. is a manufacturer of Healthcare mattresses 

in various styles, sizes and coverings — offering direct 

to facilities. Our Premier mattress was designed specifically for 

behavioral environments and has become widely accepted as a 

standard replacement to OEM offerings. Custom sizes available 

to fit all platform beds. 


EXPO HALL

Lilly salutes the 

Reintegration and 

Welcome Back Award 

winners and the National 

Council’s Awards of 

Excellence winners. 

PRINTED IN USA ©2013, Lilly USA, LLC. ALL RIGHTS RESERVED. lillyforbetterhealth.com


ClaimTrak Systems, Inc. 

1535 W. Harvard Avenue – Suite 102 

Gilbert, AZ 85233 

Phone: 602–622–0207 

Fax: 480–452–0408 

www.claimtrak.com 

Booth 236 

ClaimTrak Systems, Inc. has provided software solutions to 

mental health and substance abuse agencies for over 23 years, 

offering a complete Electronic Health Record (EHR). While our 

customers utilize much functionality “straight from the box,” 

ClaimTrak has been designed to flexibly accommodate customizations 

to forms and operational processes, meeting the specific 

needs of each customer. 

ClientTell 

119 N. Patterson Street 

Valdosta, GA 31601 

Phone: 877–244–9178 

Fax: 229–244–9192 

www.clienttell.net 

Booth 317 

ClientTell provides outbound notifications through phone, email, 

text and smartphone applications. ClientTell delivered messages 

have proven to be an effective, economical means to notify patients 

of scheduled appointments, annual exams, lab results, delinquent 

balances and more. Benefits include reduced no-shows 

and improved office efficiency. 

CoCentrix, Inc. 

540 North Tamiami Trail 

Sarasota, FL 34236 

Phone: 941–306–4951 

www.cocentrix.com 

Booth 204 

CoCentrix provides solutions that can connect, collaborate and 

coordinate care across Health and Human Services Agencies, 

Programs and Community Providers. Utilizing the latest technologies, 

our highly flexible Care Coordination Platform and 

Certified EHR can be rapidly deployed on any device enabling 

these organizations to dramatically improve clinical, financial and 

operational outcomes. 

Community Health Facilities Fund 

6 Landmark Square – 4th Floor 

Stamford, CT 06901 

Phone: 502–473–2052 

www.chffloan.org 

Booth 536 

The Community Health Facilities Fund (CHFF) is a leading provider 

of financial solutions designed to meet the unique real 

estate and information technology needs of community-based 

behavioral healthcare organizations. CHFF is sponsored by the 

National Council and the USPRA. Funding for CHFF has been provided 

via a Program Related Investment from The Robert Wood 

Johnson Foundation. 

Computerized Screening, Inc. 

9550 Gateway Drive 

Reno, NV 89521 

Phone: 775–359–1191 

Fax: 775–359–7879 

www.computerizedscreening.com 

Booth 933 

CSI is a privately held medical device and information company 

manufacturing medical kiosks with self-administered health 

monitoring, assessment, early symptom detection, and information 

for disease prevention through Telehealth. CSI’s innovative 

solutions deliver custom programs and services through problem/solution 

comprehension, health care expertise, customization, 

and open architecture. 


EXPO HALL

EXPO HALL 

102 


Computime 

2055 Walton Rd 

St. Louis, MO 63114 

Phone: 800–423–8826 

Fax: 314–428–0314 

www.computimeonline.com 

Booth 825 

Headquartered in St. Louis, MO, Computime delivers biometric, 

eSignature capture pads to healthcare providers in pursuit of paperless 

processes. Computime has helped thousands of organizations 

save time and money by completely or partially eliminating 

the need for paper documents through the use of electronic 

signature products. 

Core Assets Ltd 

Malvern View, Saxon Business Park 

Hanbury Rd, Stoke Prior 

Bromsgrove, UK B60 4AD 

Phone: 0044–7813054862 

www.keydevelopmentalassets.com 

Booth 436 

Key Developmental Assets Online systems provide a robust 

platform grounded in strength-based practice and theory. This is 

supported by a portfolio of tools, services, training packages and 

consultancy. KDA is supported by a unique web-based management 

system. KDA Online systems are currently employed 

across 9 countries and 3 languages internationally. 

Core Solutions, Inc. 

985 Old Eagle School Road – Suite 514 

Wayne, PA 19087 

Phone: 610–687–6080 

Fax: 484–580–8344 

www.coresolutionsinc.com 

Booth 213 

CORE is a leader in providing certified EHR for the health and 

human services industry. Unique to the market, Cx360 is an integrated 

EHR platform; connecting behavioral, medical and social 

services. Brilliantly simple to use, Cx360 is the key to improving 

Financial Performance, Operational Efficiency and Clinical Excellence. 

Call 855–go–cx360. 

Cortech USA 

7530 Plaza Court, Willowbrook, IL 60527 

Phone: 630–455–0811 

Fax: 630–455–0813 

www.CoretechUSA.com 

Booth 223 

Cortech USA is a customs plastic manufacturer. Cortech USA 

strives to be the industry standard in quality, innovation and 

service. Our institutional specific and intense use products offer 

the maximum value to our customers and will always remain 

American made. Our products are guaranteed to contribute to 

the safety, humanity, productivity and architectural significance 

in all applications. 

YOU NEED IT, WE HAVE IT! 

Professional Liability Insurance 

For Mental Health Professionals 

No Membership Dues Required! 

631-691-6400 800-421-6694 

www.AmericanProfessional.com 

Social Workers 

Mental Health Counselors 

Psychologists 

Marriage and Family Therapists 

Addiction Counselors 

VISIT 

BOOTH 

#800 



Council Connections 

PO Box 880969 

San Diego, CA 92168 

Phone: 619–542–4300 

www.councilconnections.com 

Booth 909 

Council Connections, a national Group Purchasing Organization 

and Premier Affiliate offers free access to a comprehensive savings 

portfolio that includes thousands of contracts covering all 

aspects of an organization’s purchasing from med/surgical supplies 

to office furniture, car rentals and cell phone services. 

Council on Accreditation 

45 Broadway – 29th Floor 

New York, NY 10006 

Phone: 212–797–3000 

Fax: 212–797–1428 

www.coanet.org 

Booth 321 

The Council on Accreditation (COA) is a not-for-profit independent 

accreditor of the full continuum of community-based human 

service organizations in North America. Today, more than 1800 

organizations or programs serving more than 7 million vulnerable 

children and families are members of COA’s “community of 

excellence.” To learn more, visit us at www.COAnet.org. 

Credible Behavioral Healthcare Software 

10411 Motor City Drive – Suite 375 

Bethesda, MD 20817 

Phone: 301–652–9500 

www.credibleinc.com 

Booth 

504 & 626 

Credible’s CCHIT Complete EHR-Certified software provides a fully 

integrated clinical, e-prescribing, scheduling, billing, form management, 

advanced search, mobile, and management reporting 

functionality. A leading Software as a Service (SaaS) provider for 

over 12 years, Credible is committed to continuous innovation, 

an easy to use interface, and a long-term partnership approach. 

DATIS 

1111 North Westshore Blvd. – Suite 416 

Tampa, FL 33607 

Phone: 813–289–4451 

www.datis.com 

Booth 725 

DATIS is a leading provider of Human Capital Management (HCM) 

software for behavioral health and human services agencies. DA- 

TIS e3 software is complete, cloud-based software as a service 

(SaaS) solution for human resources, payroll, time and attendance, 

recruiting management, benefits administration, employee 

and manager self-service, credentialing and compliance, and talent 

management solution. 

Derby Industries 

24350 SR 23 South 

South Bend, IN 46614 

Phone: 866–233–4500 

Fax: 574–288–4550 

www.derbyindustries.com 

Booth 516 

Our mattress products are bed bug resistant. 100% sealed 

seams protect against urine saturation, blood, etc. Different 

grades of rip stop (BRD, Standard, Secure Care, and SEG-MAX) 

offer solutions for any application. We also offer secure shower 

curtain systems, sheets, towels, blankets, pillows and a full line of 

personal care products. 

DWD Technology Group 

9921 Dupont Circle Drive West – Suite 300 

Fort Wayne, IN 46825 

Phone: 260–423–2414 

Fax: 260–423–2419 

www.dwdnfp.com 

Booth 508 

Sage and DWD combine their expertise to deliver Sage Fund 

Accounting, a leading financial accounting software package to 

mental health and alcohol/drug addiction agencies. Sage Fund 

Accounting offers automatic allocation of pooled costs across 

various programs, services, locations, etc. With such tools as 

drill-down and export to Excel, analyzing financial statements 

has never been easier. 

eHana LLC 

29 Commonwealth Ave #509 

Boston, MA 02116 

Phone: 888–443–4262 

Booth 422 

eHana provides Software-as-a-Service Electronic Health Records 

solutions for thriving behavioral health, substance abuse, and 

developmental disability organizations. For over 12 years the 

eHana team has helped thousands of clinicians and service providers 

become more efficient, deliver better financial outcomes, 

and provide more informed care. 


EXPO HALL

Make your data work harder. 

Enlighten Analytics is an aordable, intuitive, interactive 

business intelligence platform that helps behavioral health 

providers maximize the data they are already collecting to 

improve productivity and client care while lowering 

operations costs. 

BETTER BUSINESS. BETTER CARE. 

www.EnlightenAnalytics.com


Empower Interactive, Inc. 

915 Augusta Dr., Moraga, CA 94556 

Phone: 916–952–2520 

www.empower–interactive.com 

Booth 830 

Empower Interactive is a leading digital behavioral health company. 

We offer on-line solutions for depression and anxiety by 

transforming evidence-based psychotherapy into interactive elearning 

programs, teaching structured coping techniques in a 

cost-effective, highly accessible, clinically proven solution. We are 

currently deployed with the US Army and clients across the BH 

care spectrum. 

Enlighten Analytics 

44 Vantage Way, Suite 280, Nashville, TN 37228 

Phone: 615–460–4176 

www.enlightenanalytics.org 

Booth 518 

Enlighten Analytics brings the analytics and business intelligence 

tools used by leading national corporations to the behavioral 

health sphere. Created by the non-profit Centerstone Research 

Institute with significant philanthropy support, Enlighten Analytics 

is an easy-to-use tool gives behavioral health providers the 

ability to reduce costs, improve operations, and enhance patient 

care. Receive a product demo and register to win a $100 Visa gift 

card. You do not have to be present to win. Drawing will be held 

Tuesday, April 9th. Stop by Booth 518. 

Essential Learning 

10755-F Scripps Poway Pkwy #587 

San Diego, CA 92131 

Phone: 800–729–9198 ext 266 

www.EssentialLearning.com 

Booth 520 

Essential Learning offers online learning, staff compliance training 

and continuing education for behavioral health, mental 

health, addiction treatment, community health, developmental 

disability, community action and child welfare organizations. 

Learn more about our services at www.EssentialLearning.com or 

call us at 800–729–9198, ext. 266. 

EveryDay Matters 

3500 Sunrise Highway 

Great River, NY 11739 

Phone: 800–472–5509 

www.ntst.com 

Booth 706 

EveryDay Matters is not just a mantra, it’s a movement. And, you’re 

part of it. It’s a movement where every minute EveryDay Matters. 

You’re involved in a community that takes action every day. To 

reach the goals of recovery and healthy lives, EveryDay Matters. 

The Foundation works with those in the behavioral and public 

health communities to facilitate healthier lives and debunk stigma. 

Foothold Technology 

36 E. 12th Street – 5th Floor 

New York, NY 10003 

Phone: 212–780–1450 x3038 

Booth 526 

Web-based software for behavioral healthcare and human service 

providers. With origins and roots in social services, Foothold’s 

AWARDS software is a complete Electronic Health Record that 

also supports administrative activities, including facilities maintenance, 

human resources, scheduling and alerts, audit reports, 

and automated billing. AWARDS is certified for Meaningful Use. 

Genoa Healthcare 

3459 Washington Drive, Suite 200A 

Eagan, MN 55122 

Phone: 866–763–2250 

Fax: 651–688–3132 

www.genoahealthcare.com 

Booth 404 

Genoa Healthcare is the most experienced specialty pharmacy 

provider for the mental health community with integrated clinical 

laboratory services. Genoa is improving client care and saving 

agencies time and money throughout the country. Genoa strives 

to make a positive impact in your agency and in your clients’ lives. 

Grand Canyon University 

3300 W Camelback Rd., Phoenix, AZ 85017 

Phone: 800–532–6881 

Fax: 602–589–2772 

www.gcu.edu 

Booth 905 

The Doctor of Education in Organizational Leadership program 

develops leaders capable of generating new knowledge and 

responsibly applying knowledge to achieve organizational outcomes. 

Students study the major bodies of literature in leadership, 

reflect critically on existing theory, and identify appropriate 

applications of theory in educational, business and other organizational 

environments. 


EXPO HALL

Hazelden 

PO Box 176 

Center City, MN 55012 

Phone: 800–328–9000 

Fax: 651–213–4577 

www.hazelden.org 


Booth 328 

Hazelden, a national nonprofit organization founded in 1949, 

helps people reclaim their lives from the disease of addiction. 

Hazelden offers a comprehensive approach to addiction that addresses 

the full range of patient, family, and professional needs, 

including treatment and continuing care for youth and adults, 

research, higher learning, and publishing. 

Hermes EMR for Behavioral Health 

22 W Padonia Rd., Suite C–341 

Timonium, MD 21093 

Phone: 410–252–7161 

www.hermes–emr.com 

Booth 903 

Hermes is a Total EHR Solution and provides a complete suite 

of modules that deals with among others: intake and discharge; 

clinical assessments; multi-axial diagnosis; treatment planning 

and review; medication management and service authorization 

management. Visit us at booth 903 for more information! 

HInext LLC 

67 Mowat Avenue, Suite 335 

Toronto, ON M6K 3E3, Canada 

Phone: 1–855–699–0123 

Fax: 416–699–1031 

www.TREATehr.com 

Booth 836 

HInext offers TREAT, a Web-based electronic health record clinical 

assessment and documentation software. TREAT provides 

online data analysis, storage and clinical decision support, and 

our services include the operation of the hardware and software, 

as well as administration and support. These are offered over the 

cloud, as SaaS or installed on site. 

iCentrix Corp 

11 Red Roof Lane, Salem, NH 03079 

Phone: 603–893–3922 

Fax: 603–893–3849 

www.icentrix.com 

Booth 610 

iCentrix develops Business Intelligence, Behavioral Health Dashboards 

using a Data Warehouse. These are designed to incorporate 

data from disparate systems including outcomes for a complete 

client view. We understand the key drivers that are needed 

to help your organization become “Data Driven.” Stop by or call 

Doug Philipon at 603–893–3922 x25. 

iDashboards 

700 Tower Drive – Suite 400, Troy, MI 48098 

Phone: 248–528–7160 

Fax: 248–828–2770 

www.iDashboards.com/Cloud 

Booth 603 

iDashboards is a user-friendly, cost-effective, enterprise solution 

providing an alternative to complex and expensive BI software. 

Gain real-time insight into critical data, KPIs and metrics for enhanced 

decision-making. With a low cost of ownership, cuttingedge 

technology, and proven user-adoption, iDashboards has 

become the software of choice for data visualization. 

InfoMC, Inc. 

101 West Elm Street – Suite G10 


Phone: 484–530–0100 

Fax: 484–530–0111 

www.infomc.com 

Booth 238 

InfoMC is a leading software company providing clinical and financial 

management solutions for Managed Behavioral Healthcare 

and Chronic Care Management organizations in the Public 

Sector. InfoMC’s Incedo system enables organizations to manage 

high risk populations, lower costs, improve efficiency, and 

provide better outcomes. 


EXPO HALL

Illness happens 

Neuropsychiatric illnesses and pain 

can devastate families, friendships 

and patients’ lives. 

As the Janssen Pharmaceutical Companies, we are committed to developing innovative 

solutions for the most important medical needs of our time. 

Over the past 50 years we have brought to market paradigm-changing treatments for 

addressing needs in schizophrenia, bipolar disorder, Alzheimer’s dementia, and severe pain. 

Our work to help patients, families and communities affected by these illnesses continues. 

Our vision is to transform and enrich patients’ lives by raising global standards of care. 

At Janssen, we are passionately pursuing science for the benefit of patients. 

For more information please visit www.janssenpharmaceuticalsinc.com. 

Janssen Pharmaceuticals, Inc. 

Carlos Stela, Untitled 

Artwork from the National Art Exhibitions of the Mentally Ill Inc. 

Janssen is proud to feature artwork created by people affected by the illnesses and diseases we are committed to treating and preventing.


InSight Telepsychiatry, LLC. 

765 E. Rt. 70 – Bldg, A-100, Marlton, NJ 08053 

Phone: 85794853 

www.in-sight.net 

Booth 806 

Through its team of employed telepsychiatrists, InSight delivers 

real-time psychiatric evaluations through its secure videoconferencing 

network. InSight increases access to care by partnering 

with other provider organizations across the country to augment 

existing on-site services. Services include emergency evaluations 

within 1 hour and access to specialties like child and adolescent 

psychiatry. 

InstaCode Institute 

62 East 300 North 

Spanish Fork, UT 84660 

Phone: 877–963–2633 

www.instacode.com 

Booth 917 

Since 1997 InstaCode Institute is dedicated to helping physicians, 

clinicians, vendors, and third-party payers obtain clear 

and concise billing information through providing easy-to-use 

printed reference books, support, and software programs. Our 

coding solutions are the fruits born of frustrations and we understand 

the complexities of trying to run a thriving practice. 

Irwin Siegel Agency, Inc. 

25 Lake Louise Marie Rd., Rock Hill, NY 12775 

Phone: 800–622–8272 

Fax: 845–796–3661 

www.siegelagency.com 

Booth 736 

Irwin Siegel Agency has provided insurance and risk management 

solutions to Human Service organizations for over 40 

years. We are well acquainted with challenges facing behavioral 

healthcare agencies in their efforts to offer meaningful support 

to their clients, are dedicated to providing comprehensive coverage 

and relevant, impactful risk management solutions. 

Janssen Pharmaceuticals, Inc. 

1125 Trenton-Harbourton Rd. 

Titusville, NJ 08560 

Phone: 609–730–2000 

www.janssenpharmaceuticalsinc.com 

Booth 132 

Janssen Pharmaceuticals, Inc. is dedicated to addressing and 

solving some of the most important unmet medical needs of our 

time. Driven by our commitment to patients, we work together to 

bring innovative ideas, products, services and solutions to individuals 

with serious mental illness, and to physicians throughout 

the world. 

Kings View 

7170 North Financial Drive – Suite 110 

Fresno, CA 93720 

Phone: 559–256–0100 

Fax: 559–256–0115 

www.kingsview.org 

Booth 103 

Kings View Telepsychiatry provides a suite of behavioral health 

services, including TelePsychiatry, Information Technology and 

EHR support, billing and related business services. These services 

are provided for CA Counties, Providers, FQHCs, Rural Health 

Centers and Nursing Centers, etc. 

LifeLinc Nursing 

716 W Brookhaven Circle 

Memphis, TN 38117 

Phone: 901–844–1590 

Fax: 866–362–4202 

www.lifelincnursing.com 

Booth 216 

LifeLincNursing is a premier staffing and placement company 

that specializes in matching Advanced Practice Nurses and 

specialty Advanced Practice Nurses such as Psychiatric Mental 

Health Nurse Practitioners with some of the best employers 

across the country. 

Los Rios Community College District 

1919 Spanos Court 

Sacramento, CA 95825 

Phone: 916–563–3236 

www.WRHealthIT.org 

Booth 829 

The Western Region Health IT Workforce Training Consortia 

through Gateway College to support EHR implementation for the 


EXPO HALL

www.MHRRG.com 

Our mission is simple: 

To provide you with the best insurance 

solution so that you have peace of mind 

and can focus on what you do best; 

– the delivery of behavioral healthcare 

and social services to your clients. 

Endorsed by: 

www.jjnegley.com 

1.800.845.1209 Fax:973.830.8585 

Professional Liability 

General Liability 

Directors and Officers Liability 

Property 

Workers Compensation 

Excess Liability 

Auto


Behavioral Health community. The program provides a foundation 

for behavioral health professionals to receive training on the 

Meaningful Use of health information technology adding value 

and assisting in the integration of behavioral health and primary 

health service delivery. 

LWSI 

6001 Valley Ranch Drive 

Little Rock, AR 72223 

Phone: 501–558–4602 

Booth 314 

Dedicated to delivering forward-leaning technologies for behavioral 

health organizations, LWSI develops, implements, and supports 

Essentia, the market-leading behavioral health enterprise 

solution that enables clinical and administrative efficiencies. 

Magellan Health Services 

249 Roundtree Way 

San Rafael, CA 94903 

Phone: 410–953–2450 

Fax: 888–656–1002 

www.MagellanHealth.com 

Booth 615 

Magellan Health Services, Inc. is a leading specialty health care 

management organization with expertise in managing behavioral 

health, pharmacy and radiology programs. Magellan delivers 

innovative solutions to improve quality outcomes and optimize 

the cost of care for those we serve. Its partners include government 

agencies, health plans and employers. 

MEDITECH (Medical Information 

Technology, Inc,) 

MEDITECH Circle 

Westwood, MA 02090 

Phone: 781–821–3000 

Fax: 781–821–2199 

www.meditech.com 

Booth 702 

MEDITECH is advancing the healthcare industry into a fully integrated 

and interoperable future, with its EHR for New Healthcare. 

In this new era of regulations and expectations, MEDITECH’s 

comprehensive approach with help clinicians and healthcare executives 

achieve their Meaningful Use goals of today, and quality 

and efficiency goals of tomorrow. 

Mental Health Association of SE PA 

1211 Chestnut Street 

Philadelphia, PA 19107 

Phone: 267–507–3803 

www.mhasp.org 

Booth 107 

MHASP is a non-profit organization that was founded in 1951. 

For over 50 years, MHASP has been organizing, educating, and 

advocating for the rights of people with mental health and cooccurring 

conditions. MHASP is one of the nation’s leading organizations 

conducting mental health advocacy, education, and 

service programs. 

Mental Health Center of Denver 

4141 E. Dickenson Place 

Denver, CO 80222 

Phone: 303–504–6667 

Fax: 303–757–3271 

www.reachingrecovery.org 

Booth 726 

Reaching Recovery of the Mental Health Center of Denver offers 

consultation on transformation to a recovery focused mental 

health center and four instruments which are used to measure 

recovery. These instruments have been developed in conjunction 

with creating a wellness culture for staff and a recovery 

culture for the organization. We partner with other centers to 

measure recovery. 

Mental Health Risk Retention Group 

103 Eisenhower Parkway – Suite 101 

Roseland, NJ 07068 

Phone: 973–830–8500 

Fax: 973–830–8585 

www.MHRRG.com 

Octavius 

Ballroom 

Exhibit Hall 

Foyer 

Mental Health Risk Retention Group specializes in providing liability 

insurance for the behavioral healthcare field. Endorsed by 

the National Council and MHCA, two associations representing 

community mental health centers nationally, the Mental Health 

Risk Retention Group, a liability insurance company offers stabilized 

premiums, protection against arbitrary cancellation and 

quality coverage. 

MindLinc, Duke University 

Behavioral Health EMR 

3018 DUMC 

Durham, NC 27710 

Phone: 614–532–0574 

Fax: 614–428–9833 

www.mindlinc.com 

Booth 925 

MindLinc’s meaningful-use-certified, fully configurable EMR-EPM 

system seamlessly integrates intake, clinical care, task management, 

and billing-claims management to help customers’ 

improve quality and outcomes of care, productivity, financial 

performance, and achieve regulatory compliance. We are the industry 

leaders in behavioral functionality and decision support. 

SaaS-Hosted and client-server. 


EXPO HALL

Committed to Recovery. 

Ready to Work with You. 

Reframing treatment around recovery and resiliency offers new hope and a bright future for those 

who live with mental illness. While everyone must follow their own path to recovery, and every 

local community offers a unique set of supports, a few key principles can help ensure success: 

• Person-directed support for the whole person 

• Building on the strengths and abilities of each individual 

• Cultural competence 

• Techniques, tools, and technology to empower people to live purposeful lives 

• Peer support from others who have been there 

• Flexibility and innovation at every step 

• Inspiring hope to drive recovery 

At Optum, we put these principles into action every day, serving individuals and communities in 

38 states. We’re proud to sponsor the National Council for Community Behavioral Healthcare 

and their efforts to further individual recovery. 

To find out more, look for Optum at the Technology Pavillion, or visit us at 

www.optumhealth.com/publicsector. 

© 2013 Optum, Inc. All Rights Reserved.


Missouri Institute of Mental Health 

5400 Arsenal St. St. Louis, MO 63139 

Phone: 314–877–6400 

Fax: 314–877–6405 

www.mimh.edu 

Booth 331 

The Missouri Institute of Mental Health is a leading provider of 

behavioral health research, evaluation, program management, 

education and training services. Our mission is to help improve 

the delivery of behavioral health services by applying proven, scientific 

methods. For more information, contact Communications 

Director Andrea Purnell at 314–877–6404 or andrea.purnell@ 

mimh.edu. 

myStrength, Inc. 

4643 S. Ulster Street, Suite 800 

Denver, CO 80237 

Phone: 720–228–4156 

www.mystrength.com 

Booth 510 

myStrength.com is an innovative self-help resource, transforming 

acclaimed, evidence-based content into interactive resources, 

practical tools, and daily inspiration to foster behavioral 

change. Clinicians use myStrength to augment direct intervention 

and psycho-pharmaceutical support—providing community 

healthcare centers the ability to extend care, improve outcomes 

and lower cost of delivery. 

National Institute on Drug Abuse 

8757 Georgia Ave – Suite 1440 

Silver Spring, MD 20910 

Phone: 240–485–1700 

Booth 732 

The Blending Initiative, a collaborative effort between the National 

Institute on Drug Abuse and the Substance Abuse and Mental 

Health Services Administration, aims to accelerate the dissemination 

of research-based drug abuse treatment into clinical 

practice and reduce the gap that exists between the publication 

of research results and their impact on treatment delivery. 

NASW Assurance Services 

50 Citizens Way – Suite 304 

Frederick, MD 21701 

Phone: 301-644-5402 

Fax: 301-668-8728 

www.naswassurance.org 

Booth 619 

NASW Assurance Services, Inc. is a wholly-owned subsidiary of 

NASW, responsible for designing, securing, and overseeing high 

quality, competitive insurance, financial, and other programs and 

services offered to social workers. Social workers control and 

oversee the NASW Assurance Services programs on behalf of 

members and strive to creatively meet the changing and diverse 

needs of social workers, enhance the value of NASW membership, 

and support NASW and programs of importance to social 

workers. 

Netsmart 

4950 College Blvd., Overland Park, KS 66211 

Phone: 800–472–5509 

www.ntst.com 

Booth 

614 & 714 

Every step in the healthcare journey, Netsmart has your business 

and clients covered. Visit Booth 614 and 714 to see first-hand 

how to increase efficiencies, gain predictability, integrate systems 

and control costs. Or visit www.ntst.com or call 1.800.472.5509. 

NextGen Healthcare 

795 Horsham Rd., Horsham, PA 19044 

Phone: 215–657–7010 

www.nextgen.com 

Booth 135 

NextGen Healthcare is a leader in providing behavioral health 

professionals with EHR, practice management, and health information 

exchange connectivity solutions to enhance collaborative, 

accountable care. Its new, streamlined, 8 Series ambulatory 

EHR helps behavioral, mental health, substance abuse disorder, 

and specialty providers work in a simpler, smarter, faster, and 

connected environment. 

NorthRock Pharmacy 

4400 North Lincoln Blvd 

Oklahoma City, OK 73105 

Phone: 877–425–0491 

Fax: 405–424–4962 

www.northrockpharmacy.com 

Booth 200 

NorthRock Pharmacy welcomes the opportunity to meet and discuss 

new pharmacy partnership opportunities with CMHCs and 

integrated providers at the 2013 National Council Conference in 

Las Vegas. Please make it a priority to come by Booth #200 and 

learn more about the pharmacy partnerships that NorthRock 

has to offer. 

Odyssey Software 

105 Bradford Road, Wexford, PA 15090 

Phone: 724–940–4411 

Fax: 724–940–4445 

www.tosg.com 

Booth 629 

Odyssey Software provides information technology services for 

the administrative functions of behavioral health agencies, including 

implementing Microsoft Dynamics GP (Great Plains), integrating 

Dynamics with Electronic Health Record systems, developing 

and deploying data warehouses and dashboards and helping 

Human Resource departments move towards being paperless. 


EXPO HALL

EXPO HALL 

114 


OnceLogix, LLC. 

111 N Chestnut St. – Suite 302 

Winston Salem, NC 27101 

Phone: 336–793–0622 

Fax: 336–499–6502 

www.sharenote.com 

Accountable Care 

Health Homes 

Integration 

Care Coordination 

• Person-Centered, Holistic Care 

• Health & Wellness Promotion 

• Coordinated Transitional Care 

• Peer Support & Coaching 

• Patient & Family Support 

• Chronic Care Management 

• Business Intelligence & Data Analytics 

• Performance & Outcomes Improvement 

• Interoperability & Information Exchange 

• Cost Containment 

From concept to reality, ideas to innovation 

– InfoMC leads the way. 

InfoMC products are helping to define the next generation of quality, effective healthcare. 

We build world-class collaborative process management technology for commercial and 

public sector healthcare organizations. 

Call us today and learn more about 

– Health Management System 

Booth 514 

OnceLogix, LLC, is a solutions provider, specializing in developing 

custom, enterprise level, web-based applications. Sharenote 

is a 100% web-based solution designed to simplify and organize 

many of the processes required to operate your healthcare 

organization. ShareNote is designed to combine all of your processes 

into one intuitive user interface that is available anywhere. 

OSIS 

8790 Governor’s Hill Drive – Suite 202 

Cincinnati, OH 45249 

Phone: 513–677–5600 

www.osisonline.net 

Booth 600 

OSIS is a non-profit Health Center Controlled Network committed 

to offering technology services that enable Mental Health 

Centers across the country to fully adopt NextGen Healthcare’s 

suite of financial and clinical solutions. Utilizing tools and optimization 

methodologies developed specifically for Behavioral 

Health services, OSIS automates all technology initiatives. 

PACE+ Health Information Systems 

2066 W Apache Trail, Suite 116 

Apache Junction, AZ 85120 

Phone: 480–367–6937 

www.pace–plus.com 

ADVANCING THE VALUE OF CARE 

InfoMC, Inc. 

101 West Elm Street Suite G10 


phone 484-530-0100 

www.infomc.com 

Booth 913 

PACE+, a web-based health information system (EHR, info exchange 

and processing)is owned and supported by Empowerment 

Systems, Inc., a nonprofit family of health education and 

wellness programs and Interaction Information Technology, a 

software development and support company with over twenty 

years experience in the health field. Both offer extensive expertise 

in network design, support and management. 

Pacific Clinics 

2471 E. Walnut Street 

Pasadena, CA 91107 

Phone: 626–793–5141 

Fax: 626 –577–4988 

Booth 222 

Pacific Clinics Training Institute (PCTI) is a continuing education 

and workforce development provider for the behavioral healthcare 

workforce — providing innovative, accessible and culturally 

responsive custom-onsite training and consulting to individuals 

and organizations while applying its training philosophy – real life, 

evidenced based practical approaches in behavioral healthcare. 



Partners for Recovery Managed by 

Abt Associates 

Booth 805 

Patagonia Health Behavioral Health EHR 

15200 Weston Parkway, Cary, NC 27513 

Phone: 919–238–4780 

Fax: 919–238–7920 

www.patagoniahealth.com 

Booth 814 

Patagonia Health EHR utilizes all the latest web based technologies 

to produce an integrated EHR and Billing software package 

for the Behavioral/Mental Health provider. Our software is easy 

to use and implement, and is affordable. We represent a different 

software experience over outdated and expensive alternatives 

through the use of APP based technologies and new user 

interfaces and value. 

4550 Montgomery Ave., Suite 800N 

Bethesda, MD 20814 

Peer Partners, LLC 

Booth 100 

Phone: 301–347–5000 

PO Box 117, Caribou, ME 04736–0117 

Fax: 301–634–1801 

Phone: 866–440–0424 

www.partnersforrecovery.samhsa.gov 

www.peerpartnersllc.com 

The Partners for Recovery (PFR) Initiative provides policy and We are current and former CEOs of successful behavioral health- 

technical support to SAMHSA (Substance Abuse and Mental care organizations. We provide fresh perspectives and guidance 

Health Services Administration) and constituents. It advances on the challenges you’ll face moving your organization into the 

comprehensive health systems, supporting resiliency, wellness future. We can consult directly or assist you in establishing your 

and recovery from behavioral health problems. PFR implements own Peer Collaboration. We understand the issues, external fac- 

SAMHSA’s Strategic Initiatives, integrating healthcare reform tors and organizational challenges that CEOs like you have to 

BHC National Council ad 6.5 x 4.25_Layout 1 2/19/13 4:28 PM Page 1 

within recovery-oriented systems. 

contend with. 

Your team holds itself to higher standards. 

Get the recognition you deserve. 

Joint Commission accreditation is widely 

recognized as a mark of distinction by State 

agencies, referral sources, families and payers. 

By partnering with The Joint Commission, you not 

only demonstrate your commitment to safe, high 

quality services, you also align yourselves with one 

of the most respected names in healthcare to 

position yourself for the future of integrated care. 

Learn more. Download our new "snapshot of 

accreditation" brochure and see just how much we excel 

at helping organizations like yours through the process. 

Visit www.JointCommission.org/BHCGuide. 


EXPO HALL

Why would a Community Mental Health Center or a Federally 

Qualified Health Center want an On-Site Pharmacy? 

• Consumers leave their appointments with 

medications filled and in hand, increasing 

compliance 

• Full service pharmacy filling all medications 

• Full time pharmacist on-site available for 

staff and consumers 

• We accept Medicaid, Medicare Part D, and 

most commercial insurances 

• Monthly billing services for consumers 

• Customized packaging 

including weekly, 

bi-weekly, and monthly 

with a multitude of 

dispensing options 

• Comprehensive 

medication 

education for 

consumers 

Visit us at 

www.qolmeds.com 

• Customized reports including drug, 

therapeutic class, physician and financial 

• Patient Assistance Program Administration 

• Prior Authorization Assistance 

• Sample medication management (in states 

that permit) 

QoL meds is not just another pharmacy… 

because we understand your consumers 

are not just another prescription. 

TRUS T


Percensys CORE Learning, LLC. 

3210 Fairhill Dr. 

Raleigh, NC 27612 

Phone: 919–698–2110 

www.percensyscore.com 

Booth 734 

Percensys CORE Learning, LLC specializes in the development of 

treatment planning and service delivery resources for recipients 

of rehabilitative, community-based mental health services. We 

provide consultation, training and support to providers of community 

support services and provide licensed access to a library 

of over 400 evidence informed, recovery-oriented, skill-building 

interventions. 

Performance Success Strategies 

5455 Gull Road – Suite D-310 

Kalamazoo, MI 49048 

Phone: 800–277–0398 

www.psspartners.net 

Booth 837 

Performance Success Strategies helps you make your software 

choice by providing the tools and mentorship needed so that 

new technologies fit into “your” culture. We focus on strategic 

outcomes to deliver the maximum benefit and efficiency and 

“implement” the structures needed for measurably successful 

projects. 

Philadelphia Insurance Companies 

One Bala Plaza – Suite 100 

Bala Cynwyd, PA 19004 

Phone: 800–873–4552 

www.phly.com 

Booth 219 

Philadelphia Insurance Companies (PHLY) designs, markets, and 

underwrites commercial property/casualty and professional liability 

insurance products, incorporating value-added coverages 

and services for select industries. By maintaining a disciplined 

approach to business, we provide greater security for our policyholders 

and superior value for our shareholder. 

PhoneTree 

301 N Main Street – Suite 1800 

Winston Salem, NC 27101 

Phone: 800–951–8733 

Fax: 336–722–6877 

www.phonetree.com 

Booth 704 

PhoneTree is the only patient communication company that offers 

hardware, hosted and online solutions. Our HealthWaveTMsolution 

is designed to complement practice management software 

to automate your patient communication using phone, text 

and email messaging. PhoneTree – communication experts with 

over 23 years of servicing healthcare professionals. 

PresiNET Healthcare Marketing Inc. 

L109-645 Fort Street 

Victoria, BC V8W 1G2 Canada 

Phone: 250–405–5380 Ext 227 

Fax: 250–405–5362 

www.presinethealthcare.com 

Booth 827 

PresiNET Healthcare produces a range of monitoring products 

for the health environment. Our primary focus is on monitoring, 

reporting and alerting regarding access to PHI. Founded in 1999, 

the company has been dedicated solely to the security and privacy 

protection business. PresiNET delivers products to clients in 

North America and around the world. 

PRO International 

4218 Eisenhauer Road 

San Antonio, TX 78218 

Phone: 210–535–5456 

Fax: 210–653–7372 

www.theProInternational.com 

Booth 131 

Focus for Life- Prevention of Relapse and Promotion of Wellness 

Program. An innovative consumer-driven and consumer-led 

Life Program designed to positively impact personal recovery 

for those with a diagnosis by increasing levels of wellness. This 

program empowers people to find their pathway to recovery 

through self-responsibility and self-determination thus providing 

access to a fulfilled life. 


EXPO HALL

EXPO HALL 

118 


Prognosis Health Information Systems 

1010 Lamar, Suite 1610 

Houston, TX 77002 

Phone: 713–469–1501 

www.prognosishis.com 

Booth 627 

Prognosis HIS provides an enterprise solution, including EHR and 

financial systems, to community hospitals. We provide an adaptable 

solution, including configurable documentation that molds 

to the best practices and workflow of your organization. We can 

guide you down the road ahead, keeping the end goal in mind — 

providing the best care to your community. 

ProtoCall Services 

621 SW Alder – Suite 400 

Portland, OR 97205 

Phone: 800–435–2197 

Fax: 503–499–6250 

www.protocallservices.com 

Booth 336 

ProtoCall’s behavioral health call center services support crisis 

and access delivery systems by providing the right care at the 

right time using a “no wrong door” approach. Telephonic crisis 

assessment and intervention by Masters-level clinicians for after 

hours, overflow, and 24/7 coverage. CARF and AAS Accredited. 

IMPROVE 

CLIENT FLOW! 

PsychPros, Inc. 

2404 Auburn Avenue 

Cincinnati, OH 45219 

Phone: 888–651–8367 

Fax: 513–651–9558 

www.PsychPros.com 

Booth 310 

PsychPros is a national staffing and executive search firm dedicated 

to behavioral health, supplying all levels of personnel: 

CEOs, Psychiatrists, Social Workers, Case Managers and many 

others. A preferred vendor of community mental health agencies 

for the past 18 years, we are ranked in the top 1% of all recruiting 

firms for quality placements by Inavero/CareerBuilder. 

Pynn & Associates 

910 W Kathleen Rd, Phoenix, AZ 85023 

Phone: 602–625–1002 

www.pynnassociates.com 

Booth 820 

Pynn & Associates provides strategies to position brands, express 

the personality of brands, execute brand names, and develop 

plans for evaluating the outcomes of brand choice. The 

Company has the public branding expertise to evaluate brand 

choice for behavioral health organizations that are making the 

transition to integrated healthcare. 

Increase Client Access 

with 24/7 clinical intake and assessment services 

Utilizing BHR Worldwide’s customized 

intake, assessment and triage service 

will increase revenues and client access, 

decrease decrease staffi ng cost while maintaining 

quality and professionalism. 

1-866-469-4908 • bhrworldwide.com 


QBS, Inc. 


257 Turnpike Rd. 

Southborough, MA 01772 

Phone: 941–451–0020 

Booth 832 

QBS provides Train the Trainer training in Safety Care, an Evidence 

Based Crisis Management and Prevention System. We 

also offer consultation and software. QBS Behavior Analysts have 

extensive experience with behavior challenges, from disruption 

to aggression and self-injury—all ages, settings, and diagnoses. 

QBS – Quality solutions to Complex Behavior Problems. 

QoL meds 

4900 Perry Highway – 3rd Fl, Building 2 


Phone: 724–601–2286 

www.qolmeds.com 

Booth 306 

QoL meds partners with CMHCs to bring a higher level of prescriptive 

care to consumers. By placing a QoL meds pharmacy 

inside your clinic you have access to a host of programs and services 

all designed to make your staff work load easier and your 

consumers’ quality of life better. Please stop by Booth 306 and 

visit with one of our Regional Program Reps. to learn more about 

QoL meds. 

Qualifacts Systems, Inc. 

200 2nd Avenue South 

Nashville, TN 37201 

Phone: 866–386–6755 

Fax: 615–386–1225 

www.qualifacts.com 

Booth 226 

Qualifacts is the largest cloud provider of EHR and billing systems 

for behavioral health and human services providers. The company’s 

web-based certified Complete EHR CareLogic Enterprise 

includes comprehensive, integrated clinical, financial, reporting 

and administrative information management capabilities, 

which improve clinical workflow, revenue cycle management and 

operational transparency. 

Reckitt Benckiser 

1710 Highway 34 

Farmingdale, NJ 07727 

Phone: 732–919–1234 

www.rb.com 

Booth 831 

Our vision is a world where people are healthier and live better. 

We believe that good health is the key to happiness, hygiene is 

the foundation of healthy living and the home is the center of 

family life. 

We pride ourselves on being a global leader in health, hygiene 

and home products. Every day we help our customers by giving 

them innovative solutions that make their lives healthier and 

their homes happier. 

Rosecrance Health Network 

1021 N. Mulford Rd. 

Rockford, IL 61107 

Phone: 815–391–1000 

Fax: 815–391–5041 

www.rosecrance.org 

Booth 530 

Rosecrance is a private not-for-profit organization offering comprehensive 

behavioral healthcare to more than 13,000 children, 

adolescents, adults and families each year. Rosecrance is a premier 

provider of substance abuse treatment through inpatient 

and outpatient programs in the Rockford and Chicagoland areas. 

Rosecrance is the leading provider of mental health services in 

northern Illinois. 

Trauma Treatment in a 

Safe, Healing Environment 

90 Days to One Year Extended Care • Focus On Trauma/PTSD 

12-Step Based • Holistic Approach • Multi-Diagnosis 

Chronic Relapse • Substance Abuse • Codependency 

Process Addictions: 

Sexual Compulsivity • Eating Disorders • Self Harm 

Financial Disorders • Compulsive Gambling • Gaming 

www..eRefuge-aHealingPlace.com 

866-4REFUGE • 352-288-3333 • Admissions: 866-473-3864 

Photo courtesy of Jim Garner, Seattle, WA 


EXPO HALL

Secure Telehealth 


9150 Harmony Dr, Pittsburgh, PA 15237 

Phone: 412 837 9320 

www.securetelehealth.com 

Booth 400 

Secure Telehealth provides a web-based video conferencing 

service to psychiatrists and behavioral health organizations. The 

service is used for telepsychiatry and other remote therapies. 

Secure video conference sessions may be safely conducted from 

any location, including physicians’ homes. Cost (including support 

to all endpoints) is $300/month. 

Senior Reach 

7878 Wadsworth Blvd, Suite 100 

Arvada, CO 80003 

Phone: 1–866–217–5808 

Fax: 303–432–5790 

www.seniorreach.org 

Booth 315 

Senior Reach is an award-winning and innovative program that 

provides mental health treatment, wellness, and care management 

services at no cost to older adults (aged 60 and older) who 

are isolated and in need of support. In addition, Senior Reach 

trains individuals in the community to identify and refer seniors 

Furniture_Concepts:Layout 1 3/7/13 7:34 PM Page 1 

in need. To date, an estimated 26,000 Community Partners have 

been trained. 

Service Process Quality 

Management (SPQM)/MTM Services 

PO Box 1027 

Holly Springs, NC 27540 

Phone: 919–387–9892 

Fax: 919–773–8141 

Booth 116 

SPQM is a BH management consultation tool providing qualitative 

awareness of services variance; practice management 

challenges/solutions; compliance monitoring; unit/program specific 

performance levels and individual scheduling templates, No 

Shows/Cancellations and caseload utilization. SPQM Dashboards 

are supported with monthly Internet consultation meetings to 

facilitate rapid cycle change. 

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DURABLE HEALTHCARE 

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Ask About Our: 

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Group Seating, 

Office Furniture, 

Mattresses 

& Bedbug-Proof 

Encasements. 

800 969 4100 

info@furnitureconcepts.com 

www.furnitureconcepts.com 


EXPO HALL


Sigmund Software, LLC 

2505 Carmel Avenue, Suite 210 

Brewster, NY 10509 

Phone: 800–448–6975 

Fax: 845–207–3067 

www.sigmundsoftware.com 

Booth 833 

Sigmund is a leader in providing software solutions for Behavioral 

Health & Addiction Treatment Providers nationwide. EMRx 

provides a suite of flexible features & cutting edge automation 

delivering the functionality needed to facilitate your process, enhance 

the quality of clinical documentation, ensure compliance 

& shorten your AR cycle. Sigmund is ONC-ATCB Certified. 

SMART Management 

66 Pavilion Avenue 

Providence, RI 02905 

Phone: 401–780–2300 

www.smartmgmt.com 

Booth 604 

SMART’s Electronic Medical Record Software is designed to meet 

your facilities every need. SMART Software manages your facility 

from admission to annual report. SMART’s Clinical, Medical 

and Financial Software Modules integrate any multi-modality 

treatment facility including Residential or Outpatient Substance 

Abuse, Methadone Maintenance and Behavioral Health. 

Social TecKnowledgy/University of 

Washington, Wraparound Evaluation 

& Research Team 

2815 Eastlake Ave E – Suite 200 

Seattle, WA 98102 

Phone: 206–685–2310 

Booth 804 

Social TecKnowledgy develops and customizes web-based electronic 

behavioral health record products specific to integrated 

team-based care models such as the wraparound process. The 

Wraparound Team Monitoring System (Wrap-TMS) is a data 

management and feedback system that facilitates a transparent 

care process and data driven decision making for clinical staff, 

supervisors, and managers. 

Southwest Behavioral Health Services 

3450 N. 3rd Street 


Phone: 602–285–4283 

Fax: 602–265–8377 

www.sbhservices.org 

Booth 834 

Southwest Behavioral Health Services is a leading 501(c)3 behavioral 

health agency in Arizona. Staff and volunteers reflect the 

cultural diversity of the communities we serve. Our Mission: We 

Inspire People to Feel Better and Reach Their Potential. Through 

Helping People Discover Their Strengths, We Improve Our Communities. 

SBH – “Seeking Solutions, Creating Change.” 

Staff Care, Inc. 

5001 Statesman Drive 

Irving, TX 75063 

Phone: 800–685–2272 

Fax: 866–701–2854 

www.staffcare.com 

Booth 709 

Staff Care is the nation’s leading locum tenens staffing firm, 

matching more than 7,500 physicians and providers each year 

with hospitals and other types of organizations that need temporary 

support. Staff Care offers assignment choices in a variety 

of facility settings nationwide, from small hospitals to major 

teaching hospitals with the most advanced trauma facilities and 

equipment. 

Staffing Plus, Inc 

551 West Lancaster Avenue 

Haverford, PA 19041 

Phone: 610–525–4000 

Fax: 484–385–1011 

www.staffingplus.com 

Booth 729 

Staffing Plus provides staffing solutions. Our experienced staff 

teams highly skilled Behavioral Health, Allied Health and Pharmacy 

professionals with leading healthcare organizations for direct 

hire, contract and temporary opportunities. Staffing Plus is 

a leading full service healthcare staffing company committed to 

providing outstanding services to our clients. 

Stars Training Academy 

1501 Hughes Way, Ste. 150 

Long Beach, CA 90810 

Phone: 310–221–6336 

Fax: 310–221–6350 

www.starsinc.com 

Booth 300 

Through its STARS Academy, Stars Behavioral Health Group 

offers a wide range of training programs on research-based 

models of care for treating mental health and substance use 

problems, including interactive workshops, educational classes, 

coaching, and consultation services. Contact Joseph Solomita, 

LCSW, Director of Clinical Training at (310) 221–6336 ext 109 or 

email jsolomita@starsinc.com for more information. 


EXPO HALL

When It’s Everything BUT Business as Usual 

only MTM Can Help You Turnaround 

The Affordable Care Act, parity, Medicaid expansion, and new market and customer forces are ushering in an era of powerful change. Behavioral 

health coverage will expand to 62 million Americans in 2014. Mental health and addictions treatment organizations have to gear up NOW to meet 

increased demand, competition, and performance standards. 

David Lloyd and his MTM Services team — of SPQM fame — have led 700+ behavioral health organizations across the country in adapting to 

changing healthcare delivery and payment systems. Today, MTM Services — in partnership with the National Council for Community Behavioral 

Healthcare — offers a full suite of consulting services to prepare community behavioral health organizations, large health systems, managed 

care entities, and state and county behavioral health systems for the new healthcare marketplace. 

Strategic Planning & 

Business Operations 

• Health Reform Readiness 

• Rapid Cycle Change Management 

• Compliance and CPT Codes 

• Integrated Care Readiness 

• Health Homes and Healthcare 

Neighbor Capacity 

• Utilization Management Planning 

• Payer Mix Diversification 

• Revenue Cycle Management 

Performance Measurement & 

Data-driven Management 

• SPQM Dashboards 

• Data-informed Leadership Decisions 

• Data Mapping for Electronic Health 

Records Development 

Clinical Best Practices 

• Same Day Access to Care 

• Collaborative Documentation 

• DLA-20 Outcomes Measurement 

• Psychiatrist Roles in New Healthcare 

Settings 

• Training in Brief Therapies, SBIRT, 

Motivational Interviewing 

Board, Leadership, & 

Workforce Development 

• Board Governance 

• Executive Coaching for 

Change Management 

• Improving Productivity for 

Direct Care Staff


Streamline Healthcare Solutions, L.L.C. 

5949 Lovers Lane 

Kalamazoo, MI 49002 

Phone: 877–467–4741 

Fax: 877–467–4742 

www.streamlinehealthcare.com 

Booth 429 

Streamline Healthcare Solutions, LLC was started in 2003 to provide 

software solutions to behavioral healthcare organizations. 

The principals have been developing and implementing software 

solutions for over 15 years. We know a “one size fits all” solution 

does not work for most organizations and that our industry 

has limited financial resources available to spend on technology 

solutions. 

t3 (think.teach.transform.) 

200 Reservoir Street – Suite 202 

Needham Heights, MA 02494 

Phone: 617–467–6014 

Fax: 617–467–6015 

www.thinkt3.com 

Booth 803 

t3 (think. teach. transform.) is an innovative training institute 

committed to improving the knowledge and skills of people 

working in human services. 

TeleSage, Inc. 

PO Box 750 

Chapel Hill, NC 27703 

Phone: 919–942–8849 

Fax: 919–942–0036 

www.telesage.com 

Booth 609 

TeleSage develops and markets advanced mental health research 

tools (both products and services) in order to improve 

research and clinical practices and improve the lives of people 

affected by mental illness. We offer software solutions for Interactive 

Voice Response (IVR) and Web survey design and administration. 

TeleSage is a leader in developing Item Response Theory 

(IRT)-validated self-report instruments and pioneers innovative 

computerized solutions for converting clinician-administered interviews 

to self-report instruments. 

Teletask, Inc. 

5150 Sunrise Blvd., Suite F-4 

Fair Oaks, CA 95628 

Phone: 888–484–9911 ext. 101 

Fax: 916–863–2211 

www.teletask.com 

Booth 220 

Teletask, Inc. has been in business since 1989 and has provided 

its systems/services to 1500 health care customers in 35 states, 

serving public health (city county and state), FQHCs, Mental/Behavioral 

Health, hospitals, private health clinics, Indian Health 

Centers, and HMOs nationwide. Come see our Health Messaging 

System (HMS) demo that links with your EHR and sends voice, 

text, email and FAX messages. 

TenEleven Group 

6489 Transit Road 

East Amherst, NY 14051 

Phone: 716–810–9755 

Fax: 716–580–3134 

www.10e11.com 

Booth 818 

TenEleven’s electronic Clinical Record (eCR) suite combines 

client & clinician scheduling, bed management, electronic documentation 

and storage of the entire encounter (patient chart) 

with electronic billing and reconciliation, in one easy-to-use software 

package. eCR can be configured to run on servers located 

on site, or as a web based application. 

The Echo Group 

15 Washington Street 

Conway, NH 03818 

Phone: 603–447–8600 

Fax: 603–447–8680 

www.echoman.com 

Booth 118 

The Echo Group provides clinical and billing software and service 

solutions for Behavioral Healthcare organizations. Our 

Fully Certified EHR helps your organization to obtain Meaningful 

Use funds today. As an industry leader for over 32 years, Echo 

continues to provide innovative and intuitive solutions, such as 

our Visual Health Record and our fully synchronized offline 

travelEHR EHR. 

The Joint Commission 

One Renaissance Blvd 

Oakbrook Terrace, IL 60181 

Phone: 630–792–5689 

Fax: 630–792–4689 

www.jointcommission.org 

Booth 828 

Joint Commission accreditation demonstrates to those you 

serve, their families and your community that your organization 

has put forth the extra effort to provide safe, high quality programs. 

The Joint Commission is committed to supporting providers 

as they work to achieve this mark of distinction. Learn more 

at www.jointcommission.org/BHC. 


EXPO HALL


The Meyers Group – Executive Search 

Consultants 

11700 Old Georgetown Road, #705 

N. Bethesda, MD 20852 

Phone: 301–625–5600 

Fax: 301–850–4200 

www.mr-themeyersgroup.com 

Booth 802 

The Meyers Group helps clients recruit the best talent. We specialize 

in executive search services and staffing needs. We connect 

accomplished professionals with behavioral healthcare systems, 

community behavioral health centers, community health 

centers and FQHCs, provider organizations and healthcare management 

companies nationwide. 

The Refuge, A Healing Place 

14835 SE 85th St., Ocklawaha, FL 32179 

Phone: 352–288–3333 

Fax: 352–288–0296 

www.therefuge-ahealingplace.com 

Booth 730 

The Refuge, A Healing Place is a multi-level, 12-Step oriented 

treatment program that includes Residential, PHP, Detox, Intensive 

Outpatient and Transitional Living. The Refuge utilizes experiential 

and holistic approaches when treating clients suffering 

from post traumatic stress disorder, trauma, substance abuse, 

process addictions and many other self defeating behaviors. 

The University of Tennessee, 


109 Henson Hall, Knoxville, TN 37996 

Phone: 865–974–3176 

Fax: 865–974–4803 

www.csw.utk.edu 

Booth 816 

The University of Tennessee, Knoxville College of Social Work educates 

and trains for professional practice and leadership roles 

in the social services and social work profession. Offering education 

at all degree levels: Baccalaureate, Masters, PhD, and DSW 

in Knoxville, Nashville, and Online. 

Topaz Information Solutions, LLC 

4747 N. 7th Street, Suite 100 


Phone: 602–567–8325 

Fax: 602–253–7065 

www.topazis.com 

Booth 101 

Topaz Information Solutions, LLC (TOPAZ) was founded in 2000 

by two community behavioral health organizations in Arizona. 

TOPAZ is an authorized nationwide reseller for NextGen Healthcare 

with a behavioral health and social service specialty. Over 

the past 13 years, TOPAZ has created an integrated EHR solution 

for social services, behavioral and physical health all on one 

certified platform. 

We Help Protect You Professionally and Personally! 

ENHANCED NASW-ENDORSED 

PROFESSIONAL LIABILITY 

INSURANCE 

NASW Assurance Services (ASI) 

has ENHANCED the Professional 

Liability program benefits. You must 

enroll to get these new benefits. 

n New 5% online discount and 

10% risk management education 

discounts make affordable 

premiums even lower. 

n Easy online enrollment process 

with same day policy and proof 

of coverage once accepted 

n New: Medical Payments 

Coverage ($50,000) 

n Risk Management Help Line 

staffed by lawyers, to answer 

your claims-related questions 

To enroll in our enhanced program, 

visit www.naswassurance.org/ 

pli/professionals or call 

(855) 385-2160. 

PERSONAL INSURANCE 

FOR 50+ MEMBERS 

n Medicare Supplement 

n Long-Term Care 

n 50+ Term Life 

MALPRACTICE RISK 

MANAGEMENT & ETHICS 

EDUCATION (& CEUs) 

ASI offers education to help you 

avoid malpractice lawsuits and 

licensing board complaints: 

n Risk Management Workshops 

n Online Risk Management 

Courses 

n Continuing Education Units 

GROUP INSURANCE 

ASI offers personal insurance to 

protect you and your loved ones 

when the unexpected happens: 

n Term Life 

For more information on any of the programs listed including costs, 

exclusions, limitations, reduction of benefits and terms of coverage: 

For more information, visit us at www.naswassurance.org. 

n Long-Term Disability 

n Accidental Death 

and Dismemberment 

n Hospital Income 

EMERGENCY TRAVEL 

ASSISTANCE 

ASI offers access to 24-hr 

travel & medical assistance 

for you, your spouse/domestic 

partner and family if you are 

sick or hurt traveling in the 

U.S. or abroad. 

HEALTH CHOICES 

n Health Choices: This service 

helps NASW members find 

Individual Major Medical, 

Dental and Vision Insurance. 

n Life Line Screening: Life Line 

Screening is a discounted 

member benefit to help you 

The group insurance programs are underwritten by Hartford Life and Accident Insurance Company, Simsbury, CT 06089. CPH and Associates 

administers the professional liability insurance. Auto, home and renter’s insurance coverage is provided and underwritten by Liberty Mutual 

Insurance Company and its affiliates and subsidiaries, 175 Berkeley Street, Boston MA. To the extent permitted by law, applicants are 

individually underwritten; not all applicants may qualify for insurance. NASW Assurance Services programs are endorsed by the National 

Association of Social Workers. © 2013 National Association of Social Workers. All Rights Reserved. 

ALLP03-13 

and your loved ones detect serious 

health problems through preventive 

health screening. 

AUTO, HOMEOWNERS 

AND RENTERS INSURANCE 

ASI offers access to high quality 

auto, homeowners, and renters 

insurance for you and your family 

members. For your free quote call 

(888) 403-3727, or visit 

www.libertymutual.com/nasw. 

EAPREFER 

An exciting NASW members-only 

benefit that puts your expertise and 

experience as a social worker to 

use as an Employee Assistance 

Professional. Visit www.eaprefer.org. 


EXPO HALL

Earn Your MSW 

From the University of 

Southern California. 

Online. 

Employees of National Council organizations can 

apply to the MSW@USC at no charge and are eligible 

for a $2,500 scholarship upon enrollment.* 

Attend live 

face-to-face 

classes online. 

Complete your 

field placement 

in your own 

community. 

Visit us at 

booth # 80 

Advanced 

standing 

available for 

exceptional 

candidates. 

Choose from 

concentrations 

such as Mental 

Health and 

Families and 

Children. 

*$1,250 scholarships are available 

for advanced standing students. 

To learn more, visit 

msw.usc.edu/NCinforequest 

or call 1.855.821.4USC (4872).

U² Interactive LLC 

One Chatham Center 


112 Washington Place, Suite 300 


Phone: 855–877–8273 

www.u2interactive.com 

Booth 326 

U² Interactive’s main product, Beating the Blues (BtB), is a world 

renowned computerized CBT program and is set to revolutionize 

the way Americans receive treatment for depression or anxiety. 

BtB is scientifically proven to have complete fidelity to face-toface 

CBT. Using BtB can allow one clinician to manage significantly 

more consumers, more efficiently, while monitoring progress. 

Unemployment Services Trust – UST 

PO Box 22657 

Santa Barbara, CA 93121 

Phone: 888–249–4668 

Fax: 805–566–7921 

www.chooseust.org 

Booth 613 

The Unemployment Services Trust (UST) is the choice of more 

nonprofits than any other program when it comes to reducing 

costs and easing the administrative burden around unemployment. 

Nonprofits can save up to 50% with UST. As most states 

levy steep UI rate increases to employers you can look to UST 

to eliminate a tax and create a working asset by paying $ per $ 

when you have a UI claim. 

University of Southern California 


8201 Corporate Drive – Suite 900 

Landover, MD 20785 

Phone: 301–892–4738 

Booth 809 

USC School of Social Work is the first top-ranked school to offer 

an accredited Master of Social Work degree online nationwide, 

with classes held virtually and traditional internships available in 

local agency settings. National Council member employees are 

eligible for scholarships and can apply to the MSW@USC at no 

charge. Members can also sign up to be a field placement site. 

US Script 

6815 Manhattan Blvd – Suite 400 

Fort Worth, TX 76120 

Phone: 800–569–1035 

Fax: 817–451–4495 

www.usscript.com 

Booth 727 

US Script® is a Pharmacy Benefit Manager (PBM) that delivers 

a flexible benefit supported by innovative clinical programs and 

analytics. We improve our clients’ members’ outcomes while reducing 

costs. Using our clinical expertise and the flexibility of our 

claims adjudication system, US Script offers a more customized 

solution and access to expert advisors for a successful complex 

benefit design. 

Valley Hope Association – IMCSS 

PO Box 510 

Norton, KS 67654 

Phone: 785–877–5111 

Fax: 785–874–5282 

www.iacess.net 

Booth 607 

Providing software designed by chemical dependency professionals 

for chemical dependency and behavioral healthcare 

treatment centers. Also providing consulting, benefit verification 

and insurance claim filing services to improve the efficiency and 

effectiveness of operations. 

Veterans Crisis Line 

The Veterans Crisis Line is a free, confidential 

Booth 225 

resource that con nects Veterans in crisis and their families and 

friends with qualified, caring Department of Veterans Affairs (VA) 

responders. Call 1–800–273–8255 and Press 1, chat online at 

VeteransCrisisLine.net or text to 838255 to receive confidential 

support 24 hours a day, 7 days a week, 365 days a year. 

Vinland National Center 

3675 Ihduhapi Road 

Loretto, MN 55357 

Phone: 763–479–3555 

www.vinlandcenter.org 

Booth 304 

Vinland National Center is dedicated to full lives for people with 

disabilities. For more than 30 years, we have provided a wholeperson 

approach that addresses the mind, body and spirit. We 

are well-known for meeting the unique needs of individuals with 

cognitive impairments, including brain injuries and learning disabilities. 

We provide drug and alcohol treatment for adults. 

Virtulink, LLC 

5 Brookside Lane 

Hampton, NJ 08827 

Phone: 908–537–6713 

Booth 425 

Specializing in cloud-based and mobile solutions, Virtulink, LLC 

provides web application and portal design, webservices design, 

iPhone/Android App development, Crystal Reports/database 

reporting services, interface development, software consulting, 

and implementation/configuration services. 


EXPO HALL

Go All-In for the Big Win 

with the Intelligent EHR Solution 

Come See Our Exhibit 

at The National Council 

Las Vegas, April 8-10 

Booth #214 

Face your future challenges with confi dence knowing you’ve made the right choice for your agency and 

your clients. Choose AccuMed EHR, the most effective tool for managing every aspect of your agency’s 

clinical workfl ow and revenue cycles. With the ever-increasing demands for improving outcomes, 

reducing costs, and coordinating care your agency needs a comprehensive management solution that‘s 

second to none. 

• Easy-to-Use, Easy to Learn 

• Web Based, Mobile Friendly 

• Cloud Based Solutions 

computer systems inc 

Learn more about our intelligent EHR solutions 

(800) 765-9300 | info@accumedic.com 

www.accumedic.com 

Innovative Software Solutions 

for the Healthcare Industry 

• ONC – ATCB Certifi ed 

• ePrescribing/CPOE Capability 

• Case Load Management 

• Coordination of Care 

• Integrated Progress Notes 

• HIPAA Compliant 5010 EDI 

©2013 Accumedic Computer Systems, Inc.


VisionWorks Software 

3801 River Ridge Dr. NE 

Cedar Rapids, IA 52402 

Phone: 319–261–0382 

Fax: 319–261–0404 

www.vision-works.com 

Booth 513 

As a leader for integrated clinical and billing software, Vision- 

Works electronic health record provides administrative, financial 

and client data management for small and large agencies. VisionWorks 

intuitive design and ease of use ensures your staff 

becomes proficient and comfortable with electronic documentation. 

Contact Kim Venner at kvenner@vision-works.com to learn 

more. 

Welligent, Inc. 

5205 Colley Ave. 

Norfolk, VA 23508 

Phone: 757–213–5980 

Fax: 757–213–5965 

www.welligent.com 

Booth 403 

Welligent provides a web-based behavioral EHR and billing 

system offered through a monthly subscription/service model. 

Welligent gives you the software tools you need to manage programs, 

services and payors from one integrated system. The 

software is fully configurable and includes scheduling, clinical 

records, treatment plan libraries, forms management, ePrescribing, 

electronic billing and more. 

Westat 

1600 Research Blvd., Room RB 4209 

Rockville, MD 20850 

Phone: 301–294–2833 

Booth 631 

The Substance Abuse and Mental Health Services Administration 

(SAMHSA) is distributing the award-winning Evidence-Based 

Practice (EBP) KIT Series. The KIT Series provides innovative, 

engaging, and effective learning tools for behavioral health providers. 

Also featured are collections of web-based activities and 

learning products. For information about SAMHSA products, visit 

http://store.samhsa.gov 

Wiley 

111 River St. 

Hoboken, NJ 07030 

Phone: 201–748–6000 

www.wiley.com 

Booth 126 

Visit Wiley booth #126 to find out about licensing our Treatment, 

Progress Note, and Homework Planning content for your 

EHR system; browse our selection of PracticePlanners® books 

and get the latest issue of Mental Health Weekly with news on 

trends; state funding and policy issues; litigation; federal legislation 

and policy; and innovative practices. Register to win a copy 

of our forthcoming release: Person-Centered Recovery Planner 

for Adults with Serious Mental Illness by Catherine Dulmus and 

Bruce Nisbet. 

Wyoming Health Resources Network 

1901 Evans Avenue 

Cheyenne, WY 82001 

Phone: 307–635–2930 

Fax: 307–635–2599 

www.whrn.org 

Booth 807 

WHRN serves as a state clearinghouse for information on primary 

healthcare services in the rural and frontier communities 

of Wyoming. We maintain an extensive and current database on 

Wyoming healthcare facilities and their need for professionals. 

This database provides a vital tool for healthcare professional 

looking for opportunities in our great state. 

Integrated behavioral and physical health 

EHR solutions created by clinicians for clinicians 

Practice Management 

• Billing 

• Claims 

• Scheduling 

• Data Analytics & Reporting 

Integrated EHR Solutions 

• Behavioral Health Clinical Content 

• Over 26 Physical Health Specialties 

• Residential Clinical Content 

• Medication Administration Record 

• Bed Board 

• Shift Notes 

• Certified ePrescribing 

• eLabs 

LEARN ABOUT OUR COMMUNITY SOLUTIONS 

602-264-6629 

Authorized Reseller of 


EXPO HALL

NATIONALCOUNCIL 

STRATEGIC 

PARTNERS 

Leading Behavioral Health Organizations Into the Future 

Online Learning and Learning 

Management Systems 

Essential Learning, a Relias Learning company 

www.essentiallearning.com 

Full Suite of Healthcare Business 

and Clinical Consulting Services 

MTM Services & SPQM Dashboards 

www.mtmservices.org 

MSW on the Web 

University of Southern California School of 

Social Work 

http://msw.usc.edu 

Insurance and Risk Management 

Mental Health Risk Retention Group and 

Negley Associates 

www.mhrrg.com 

Web-Based and Mobile Self-Help Patient 

Resources for Behavioral Health 

myStrength 

www.mystrength.com 

www.TheNationalCouncil.org

ProgrAm

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