2011 Police Department Annual Report - Bloomfield Township

Public Safety Dispatch Center
T
he nerve center of any public safety
agency is its communications or
“dispatch” center. Radio dispatchers are
typically the first contact a citizen has with any police / fire agency,
whether for an emergency or for day-to-day business. The dispatchers
of Bloomfield Township work in a state-of-the-art center equipped with
three workstations, each connected to Oakland County’s Court’s and
Law Enforcement Management Information System (C.L.E.M.I.S.) and
Computer Aided Dispatch (C.A.D.) databases, the Law Enforcement
Information Network (L.E.I.N.) in Lansing, Michigan, and to the
National Crime Information Center (N.C.I.C.) in Washington, D.C.
T
he department is staffed with thirteen dispatchers who are
assigned to the day and night platoons. These dispatchers process
calls for service and emergency 911 calls for the police and fire
departments of Bloomfield Township and Bloomfield Village.
I
n order to handle the workload, the dispatch center is staffed
around the clock, and depending on the time of the day, with up
to four dispatchers, each highly trained in their profession.
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