ENTERPRISE RESOURCE PLANNING - CIMA

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Enterprise Resource Planning 10 Critical Success Factors – 4 • Clear goals and objectives Set prior to seeking executive sponsorship Reference these throughout the life cycle Communicate appropriately to project team Ensure other business initiatives do not conflict Page 20
Enterprise Resource Planning 10 Critical Success Factors – 5 • User education Do not underestimate the importance of training Training may be wider than just the ERP system Train the core team early Continue training/familiarisation throughout the implementation Plan for training needs after the go-live Provide training in multiple media Use subject matter experts to provide key training Page 21
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ENTERPRISE RESOURCE PLANNING - CIMA

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