System EccoLine L200 - User manual for the ward - Tunstall GmbH

Nurse call systems for hospitals, 

care homes and similar 

establishments 

System EccoLine L200 

User Manual for the Ward 

All the reassurance you need 

t

The manual was prepared with due care, and all details were checked for their correctness. However, we cannot 

assume any responsibility form possible discrepancies or incomplete information. 

All rights to this documentation are reserved, in particular copyright and distribution rights. No part of this documentation 

may be reproduced in any form or processed, copied or distributed using electronic systems without the prior 

written consent by Tunstall GmbH. 

We reserve the right for implementing technical changes. 

Tunstall GmbH

Table of Contents 

1 For your safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 

2 About this manual . . . . . . . . . . . . . . . . . . . . . . . . . . 3 

Structure of the manual . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 

Symbols and icons used in the text . . . . . . . . . . . . . . . . . 5 

3 The EccoLine L200 System . . . . . . . . . . . . . . . . . . 7 

Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 

Ward . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 

Call types and their priority . . . . . . . . . . . . . . . . . . . . . . . . 16 

System add-ons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 

4 Patients / residents . . . . . . . . . . . . . . . . . . . . . . . . . 19 

Call switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 

Pear push switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 

Connection socket L200 . . . . . . . . . . . . . . . . . . . . . . . . . . 22 

5 Nursing staff . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 

Registering staff presence . . . . . . . . . . . . . . . . . . . . . . . . . 24 

Call display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 

Handling a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 

Watching fault displays . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 

Cleaning and disinfecting the devices . . . . . . . . . . . . . . . 32 

6 ComStation L200 . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 

ComStation L200 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 

Logging on / off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 

If “Fault” is displayed... . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 

Handling calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45 

Ward coupling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50 

Activating a shift . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54 

Setting the ComStation L200 . . . . . . . . . . . . . . . . . . . . . . 59 

What to do, if... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61 

7 System administrator . . . . . . . . . . . . . . . . . . . . . . . 63 

Basic knowledge on this chapter . . . . . . . . . . . . . . . . . . . 64 

Initialising the ComStation L200 . . . . . . . . . . . . . . . . . . . . 70 

Switching addresses to active/inactive . . . . . . . . . . . . . . 72 

Setting room numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74 

Setting the ComStation number 

(and ComStation address) . . . . . . . . . . . . . . . . . . . . . . . . . 77 

Setting up ward coupling programs . . . . . . . . . . . . . . . . . 79 

Setting shifts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82 

Inquiry about software version . . . . . . . . . . . . . . . . . . . . . 86 

Assign group signal lamps . . . . . . . . . . . . . . . . . . . . . . . . . 

87 

System EccoLine L200 − User Manual for the Ward, 00 8812 19, 08/05 (Rev. 1.1) I

Table of Contents 

II 

System EccoLine L200 − User Manual for the Ward, 00 8812 19, 08/05 (Rev. 1.1)

1 

For your safety 

1.1 General 

Please observe the following points for the safety of staff and patients. 

You must acquire sufficient knowledge of the operation 

and use of the call system using the appropriate measures, 

e.g. training. These measures should be repeated as necessary. 

This manual assumes an adequate level of knowledge. 

This manual assumes that you are familiar with the procedures 

involved in hospital care. 

The connection of external devices and operating materials 

may only be carried out by specially trained staff. 

Immediately notify a technician of all functional irregularities, 

all failures and faults. 

Check the plug-in call devices (pear push switches, etc.) 

each time they are plugged in, to ensure that the call triggering 

function is functioning perfectly. 

Do not expose the EccoLine L200-devices to any extreme 

conditions such as extreme heat or cold, damp, excessive 

dust or strong vibrations. 

Do not use any aggressive or corrosive cleaning agents to 

clean the devices. 

1.1.1 ComStation L200 

Do not position the ComStation L200 in damp environments 

and ensure that it is not allowed to become wet. The ComStation 

L200 is supplied with power via the supply cable and must 

not therefore be allowed to come into contact with dampness. 

Ensure that the supply cable for the ComStation L200 is always 

plugged in . 

The ComStation L200 remains below the prescribed limit values 

for electromagnetic compatibility. However, faults may 

still occur in individual case and in certain conditions. In this 

case, increase the distance between the devices creating 

the interference or carry out the relevant anti-interference 

measures. 

System EccoLine L200 − User Manual for the Ward, 00 8812 19, 08/05 (Rev. 1.1) 1

For your safety 

2 

Never open the housing for the ComStation L200. Return 

the unit to the supplier in the event of a defect. 

Bright sunlight can impair the legibility of the display. Position 

the ComStation L200 in an anti-glare location. 


2 

About this 

manual 

This manual is aimed at staff using the EccoLine L200 call system. 

This chapter is intended to facilitate the use of this manual and 

help you to quickly find the information you require. It contains 

information regarding the structure of the manual and the symbols 

and icons which are used in the text. 


About this manual 

4 

2.1 Structure of the manual 

The following chapters can be found in this manual after this 

chapter: 

3 The EccoLine L200 System 

This chapter describes the layout of the EccoLine L200 system, 

what a normal working procedure looks like using the system, 

and what equipment may be used in the system. 

4 Patients / residents 

This chapter contains the information required by patients and 

residents to operate EccoLine L200 units. The nursing staff also 

need to know this information in order to instruct patients/residents 

in operating the equipment. This chapter should also be 

made available to the patients/residents, e.g. as a copy. 

5 Nursing staff 

This chapter describes the activities which the nursing staff need 

to carry out in the EccoLine L200 system. Only the ComStation 

L200 is described in a separate chapter. 

6 ComStation L200 

The ComStation L200 display panel is set−up in the nurse station 

in the ward. In this chapter there is a detailed description of how 

to operate the ComStation L200. 

7 System administrator 

The system administrator for the EccoLine L200 call system requires 

more in-depth information which is not relevant to the 

nursing staff. This information is provided in the “System administrator” 

chapter. 



2.2 Symbols and icons used in the 

text 

 

Throughout the text of this manual, you will find various symbols 

and marks, which always have the same meaning: 

The Danger sign means: 

“Danger It is imperative to observe these instructions.” 

The pointing finger means: 

“This is additional information.” 

A bullet in front of the text means: 

“This is a compulsory action.” 

A tick mark in front of the text means: 

“This is the result of an action.” 

A box in front of the text means: 

“This is a bullet point.” 



6 


3 

The EccoLine 

L200 System 

EccoLine L200 is a modern lightcall system for hospitals, care 

homes and homes for the elderly. 

3.1 Basic function 

When a patient/resident requires help, he presses a call button. 

His call is displayed on the signal devices in the ward. A member 

of the nursing staff goes to the call location and presses the presence 

button on entering the room. This activates the staff presence 

in the room and the call is acknowledged. Once the nursing 

staff member has dealt with the patient/resident’s problem, 

he presses the presence button in the room a second time to 

switch off the staff presence, and leaves the room. Pressing the 

presence button a second time will simultaneously cancel the 

call. Clearing all call displays. 

Calls which have not yet been acknowledged are known as 

fresh calls. Calls which have been acknowledged but have not 

yet been cancelled, are known as acknowledged calls. 

3.1.1 Easy-to-use functions 

Ward coupling 

During quiet periods, multiple wards can be coupled on an organisational 

level. In other words, all calls in the coupled wards are 

displayed in those wards. 

ComStation L200 / Call forwarding 

A ComStation L200 display panel can be set up in the ward 

nurse station. When the ComStation L200 is in operation, the 

calls are first displayed only on the room signal lamp for the call 

location and on the ComStation L200. The calls can be acknowledged 

both at the call location and on the ComStation L200. 

A call is only displayed on the other signal devices in the ward if 

it remains unacknowledged for 30 seconds (call forwarding). 

After that the call forwarding remains, that means the following 

calls will immediately be signalled at the ComStation L200 and 

all signal devices. This condition remains until a call will be acknowledged 

at the ComStation L200. 


The EccoLine L200 System 

8 

 

Call re-freshening 

Additional safety offers the function call re-freshening: If an acknowledged 

call isn’t cancelled within 3 minutes, it is signalled as 

fresh call again. 

Zones and shifts 

Wards can be divided organisationally into smaller units (zones). 

The calls in a zone are then only displayed within that zone. The 

zone divisions can be changed in the course of a day (shift operation). 

Note! If a call isn’t acknowlewdged within 2 minutes, the dividing 

into zones will be switched off. The dividing into zones will be 

switched off for all calls. The dividing into zones will automatically 

be switched on again as soon as all calls of the ward are cancelled. 

Swing rooms 

Individual rooms in a ward – known as swing rooms – can be 

assigned to another ward temporarily. This can be useful when 

a ward is full and additional patients are accommodated in a different 

ward, for example. 

If swing rooms are defined in your system, please contact 

Tunstall GmbH for getting a description of this function. 


3.2 Equipment 


Descriptions of all the EccoLine L200 system equipment with 

operating instructions included in this manual, are given below. 

As a call system can be assembled in many different ways, 

equipment may be described here which is not used in your establishment. 

Patient-/resident operator terminals 

Pear push switch 

incl. two red call switches 

for raising calls using the red call buttons. 

Pear push switch incl. red call 

switch and yellow light switch 

for raising calls using the red call button 

and for switching the light on and off 

using the yellow light switch. 

Page 21 

Page 21 



10 

Signalling devices 

0125 

Nurse call terminal L200 

The terminal contains the electronics 

for operating a room. 

The integrated room signal lamp is 

used to display calls and staff presence 

in the relevant room. 

Room signal lamp, 2 sections 

For displaying staff presence in rooms 

with ComStation L200. 

Room signal lamp, 3 sections 

For displaying calls, staff presence and 

call location WC. 

Corridor display Alpha 11 

For plain text display of calls. 

Time display in standby mode. 

Group signal lamp 

For displaying calls from other wards if 

those wards are coupled with the current 

ward. 

Direction signal lamp 

For displaying the direction to the call 

location at unclear points. 

Staff presence combination L200 

For the acoustic indication of (forwarded) 

calls from a ward with staff 

presence activated. 

Buttons for activating staff presence 

and for raising calls. 

Page 26 

System EccoLine L200 − User Manual for the Ward, 00 8812 19, 08/05 (Rev. 1.1) 

− 

Page 26 

Page 27 

Page 26 

Page 27 

Page 24

Display combination L200 

For the visual and acoustic indication of 

(forwarded) calls from a ward with staff 


Buttons for activating staff presence 

and for raising calls. 

ComStation L200 

In the nurse station for displaying calls, 

staff presence and faults. 

Options for call acknowledgement, 

ward coupling, shift activation. 

Configuration options for the system 

administrator. 


Page 24, 

25 

Page 36 



12 

Range of switches 

Call switch L200 

For raising calls by pressing the red call 

button. 

Pull cord call switch L200 

For raising calls by pulling on the red 

call cord. 

Pneumatic call switch L200 

For raising calls by pressing the red call 

ball. 

Staff presence combination L200 

For switching the staff presence in the 

room on and off using the green presence 

button and for raising calls using 

the red call button. 

(Forwarded) calls from the ward are 

indicated acoustically with the staff 


Display combination L200 

For switching the staff presence in the 

room on and off using the green presence 

button and for raising calls using 

the red call button. 

With the staff presence activated, (forwarded) 

calls from the ward are indicated 

on the display and acoustically. 

Page 20 

Page 20 

Page 20 

Page 24 

Page 24, 

25 


Cancel switch L200/WC 

In the WC area for cancelling WC calls 

and assist WC calls using the grey cancel 

button. 

Call switch with cancel switch 

L200/WC 

In the WC area for raising calls using 

the red call button and for cancelling 

WC calls and WC assist calls using the 

grey cancel button. 

Emergency switch L200 

For raising calls of highest priority 

(emergency calls) by the staff. Blue 

emergency button with transparent protective 

cover. 


Page 30 

Page 30 

System EccoLine L200 − User Manual for the Ward, 00 8812 19, 08/05 (Rev. 1.1) 13 

−


14 

Connection sockets 

Connection socket L200 

For raising calls using the red call button 

and for connecting 2 plug-in call devices 

such as pear push switches. 

Connection socket ComStation 

For connecting the ComStation L200. 

Page 22 


−


(incl. room signal lamp) 

Room signal lamp 

Corridor display 

Alpha 11 

0125 


Staff presence 

combination L200 

Cancel switch 

L200/WC 

Call switch 

L200 

0125 

Ward 



Pull cord call 

switch L200 

Pneumatic call 

switch L200 

Connection socket L200 

Pear push 

switch


16 

3.4 Call types and their priority 

The type of help required can vary. This is why a distinction is 

made between different call types: Patient calls, WC calls, staff 

assist calls, assist WC calls and emergency calls. It is important 

that you are familiar with these call types because they indicate 

what help the patients require. 

The call types are in turn divided into three call categories: call, 

assist call and emergency call. The call categories differ in their 

priority level. Assist calls are more urgent than calls, emergency 

calls are more urgent than assist calls. 

Call category 

Urgency Call type 

Call low Patient call A patient/resident has pressed a 

call button, or the plug on a call 

device has been removed from 

the connection socket (disconnection 

call). 

Assist call medium Staff assist 

call 

Emergency 

call 

WC call A call has been triggered in a 

WC room. 

WC assist 

call 

high Emergency 

call 

3.4.1 WC calls and WC assist calls 

A call has been raised with the 

staff presence activated. 

A WC call has been raised with 

the staff presence activated. 

Call has been raised by a 

special call device, e.g. emergency 

switch L200 or smoke detector 

WC calls and WC assist calls are raised in separate WC rooms. 

To ensure that the nursing staff is aware of this situation, these 

calls are displayed separately on the room signal lamp. WC calls 

and WC assist calls also need to be cancelled at the call location 

using a special cancel button. Switching off the staff presence will 

not cancel WC calls/WC assist calls. 


3.5 System add-ons 

 


This manual describes the basic equipment for the EccoLine 

L200 system. However, numerous additional devices can be 

connected to the system. No operating instructions are given in 

this manual for these devices. 

Given below is a brief description of a few of the possible system 

add-ons. 

Note! For all system add-ons, refer to the user information included 

with the devices. 

3.5.1 Radio triggers 

The patients/residents can use wireless call devices (radio 

triggers). To do this, a radio receiver is plugged into the connection 

socket L200 to receive the radio signals from the radio transmitter. 

A normal call is raised in the EccoLine L200 system. 

3.5.2 Technical alarm 

No call device in the basic EccoLine L200 system equipment raises 

an emergency call. This call type has been reserved for 

special add-ons, e.g. for the alarm from smoke detectors. 

3.5.3 Radio pager 

Calls can be forwarded to radio pagers (beepers) so that the staff 

can move freely around the building but still be informed immediately 

of any calls. 

3.5.4 Cordless telephones 

Calls can be displayed on cordless telephones. This means that 

the cordless telephone has a beeper function in addition to the 

telephone function. The nursing staff can move freely around the 

building and still be informed immediately of any calls. 



18 


4 

Patients / 

residents 

The nursing staff members instruct the patients or residents on 

how to operate the call devices for the EccoLine L200 system. 

The staff then provide an information booklet (e.g. a copy of the 

next few pages) which describes the devices in detail. 


Patients / residents 

20 

4.1 Call switch 

1 

2 

2 2 

1 Call button (red) 

for raising calls. 

2 Light (red) 

for locating the switch in the dark (dim light) and for confirming 

the call raised (bright light). 

3 Call cord (red) 


4 Call ball (red) 


4.1.1 If you need help 

If you need help, press the red call button 1, pull the call cord 3 

or press the call ball 4. 

To confirm the call raised, the red light 2 will be brightly lit. 

A member of the nursing staff will come to assist you. 

3 


4

4.2 Pear push switch 


incl. call and light switch 



incl. two call switches 



2 Light (red) 

for locating the remote call switch in the dark (dim light) and 

for confirming the call raised (bright light). 

3 Reading light (yellow) 

for switching the reading light on and off 


If you need help, press a red call button 1. 

To confirm the call raised, the red reassurance light 2 will be 

brightly lit. 


4.2.2 Switching the reading light on and off 

To switch your reading light on or off, press the yellow button 3. 

4.2.3 Equipment and cable clamp 

By means of the equipment and cable clamp you can fix the pear 

push switch to the bed gallow. Under excessive force the clamp 

will slip off. So the device is protected against damage. 



22 

4.3 Connection socket L200 

A call device (e.g. pear push switch) is normally connected to the 

connection socket L200. If necessary, a call can also be raised 

directly on the connection socket L200. 



2 Light (red) 

for locating the button in the dark (dim light) and for confirming 


3 Sockets 

for connecting plug-in call devices. 


If you need help, press a red call button 1. 

To confirm the call raised, the red light 2 will be brightly lit. 



5 

Nursing staff 

This chapter describes the activities which the nursing staff need 

to carry out in the EccoLine L200 system. 

The ComStation L200, the display panel in the nurse station, is 

described separately in the next chapter. 


Nursing staff 

24 

5.1 Registering staff presence 

The use of presence buttons is of critical importance for using the 

call system correctly. 

Each time you enter a room, you must activate your presence 

by pressing the staff presence switch on the staff presence 

combination L200 or the display combination L200. 

Each time you leave a room, you must switch your presence 

back off again by pressing the staff presence switch once 

again. 

5.1.1 Meaning of the presence message 

When the staff presence is switched on in a room, the following 

will occur: 

The room signal light in the corridor will be lit in green to indicate 

the staff presence. 

The presence is indicated on the ComStation L200. 

Each call from this room raised before the staff presence was 

switched on, will be acknowledged. When the staff presence 

is switched off, i.e. when leaving the room, the call will be cancelled. 

Note: WC calls and assist WC calls must be cancelled 

using a grey cancel button. 

Calls raised within a ward are indicated in this room by a call 

tone. 

When a ComStation L200 is in operation, calls from the ward 

are initially displayed only on the ComStation L200. If they are 

not acknowledged within 30 seconds, they are displayed on 

the staff presence combinations L200 and the display combinations 

L200 in the rooms with staff presence activated (call 

forwarding). 

If a call is then raised in this room, this will automatically be an 

assist call (staff assist call) of high priority. Accordingly, it will 

be displayed differently. 


5.1.2 Presence buttons 

4 

2 

Nursing staff 


3 

1 

Staff presence combination L200 Display combination L200 

1 Presence button (green) 

for switching staff presence on and off. 

2 Light (yellow) 

lit when the staff presence is activated as a reminder to switch 

it off. 



4 Light (red) 



4 Display 

for displaying (forwarded) calls. 

2 

1 

5 

4 

3

Nursing staff 

26 

5.2 Call display 

Calls are displayed on the signal devices: 

5.2.1 Room signal lamp 

The room signal lamp is integrated into the nurse call terminal 

L200 or designed as separated room signal lamp. It displays 

calls and staff presence in the room: 

red 

green 

white 

5.2.2 Group signal lamp 

Continuous light: Call 

Flashing slowly: Assist call 

Flashing quickly: Emergency call 

Continuous light: Presence 

Flashing slowly: Acknowledged call 

(no presence) 

Continuous light: Call from WC area (in 

addition to call display) 

Group signal lamps in the current ward indicate calls from other 

wards coupled to the ward. 

red 

green 

Continuous light: Calls in ward 1 

Flashing slowly: Most urgent call in 

ward 1 = assist call 

Flashing quickly: Most urgent call 

in ward 1 = emergency call 

Continuous light: 

Staff presence in ward 1. 

Flashing slowly: Acknowledged call in 

ward 1 (no presence) 


5.2.3 Direction signal lamp 

Nursing staff 

Direction signal lamps display the route to the call location by illuminating 

arrows. In this process, a direction signal lamp is used 

to display all rooms in the direction indicated: 

red 

green 

Continuous light: Call(s) 

Flashing slowly: 

Most urgent call = assist call 

Flashing quickly: 

Most urgent call = emergency call 

Continuous light: Presence 

5.2.4 Corridor display Alpha 11 

Flashing slowly: 

Acknowledged call (no presence) 

The corridor display indicates the calls from the ward by first 

showing the call type and then showing the room number. 

0125 

If there are multiple calls, the highest priority call is displayed. 

In standby mode, the time is displayed. 

5.2.5 Staff presence combination L200 

In rooms with the presence activated, the calls from the whole 

ward are indicated acoustically on the staff presence combination 

L200 by a call tone. For calls you hear a slow tone sequence, 

for assist calls you hear a middle tone sequence, for emergency 

calls a quick tone sequence. 


Nursing staff 

28 

5.2.6 Display combination L200 

WC call 

0107 

In rooms with the presence activated, the calls from the whole 

ward are indicated acoustically on the display combination L200 

by a call tone. In addition, the call type and the call location (room 

number) are indicated on the display. 

For calls you hear a slow tone sequence, for assist calls you hear 

a middle tone sequence, for emergency calls a quick tone sequence. 

5.2.7 ComStation L200 

When a ComStation L200 is in operation, the calls are first displayed 

only on the room signal lamp of the call location and on 

the ComStation L200. The calls can be acknowledged at the call 

location or at the ComStation L200. 

If a call is not acknowledged after 30 seconds, it will be displayed 

on the remaining signal devices of the ward (call forwarding). 

After that the call forwarding remains, that means the following 

calls will immediately be signalled at the ComStation L200 and 

all signal devices of the ward. This condition remains until a call 

will be acknowledged at the ComStation L200. 

The call display on the ComStation L200 is described on p. 45ff. 

5.2.8 Ward coupling 

5.2.9 Zones 

When wards are coupled, all calls from the coupled area are displayed 

on the signal devices in the coupled area. 

If the ward is divided into zones (zone nursing, shift operation), 

only calls within that zone are displayed on the presence combinations 

L200, display combinations L200 and ComStation 

L200. Zone nursing (shift operation) does not affect the functioning 

of the group signal lamps, direction signal lamps and corridor 

displays. 


5.3 Handling a call 

 

Nursing staff 

A call is displayed (see page 26ff). How to handle the call: 

Go to the call location. The signal devices will indicate the way 

to you. 

Press the presence button on entering the room (call location). 

The presence will be switched on. The call is acknowledged 

if it has not yet been acknowledged on the ComStation L200. 

Take care of the person seeking help. 

Once you have helped the person, the call needs to be cancelled. 

This normally happens automatically when you switch 

off the staff presence. In WCs, press the grey cancel button 

to cancel the call. 

Note! Only acknowledged calls can be cancelled. 

When you leave the room, switch off the presence by pressing 

the presence button again. 

The person seeking help has received the relevant assistance. 

The call is cancelled, all call signals have been switched 

off. 

5.3.1 Obtaining support 

 

If you need help from additional staff following a call, press a call 

button again. With the presence switched on at the same time, 

this will signal a call of higher priority (assist call). 

Note! A staff assist call reactivates an acknowledged call and 

must be acknowledged once more before being cancelled. 


Nursing staff 

30 

5.3.2 Raising an emergency call 

If you need assistance of highest priority (e.g. cardiac response 

team), please raise an emergency call at the emergency switch 

L200. For this lift the protection cover 3 and press the blue emergency 

button 1. 

For confirming the emergency call raised the red light 2 lights up 

brightly. 

1 Emergency button (blue) 

for raising emergency calls. 

2 Light (red) 


the emergency call raised (bright light). 

3 Protection cover (transparent) 

for preventing accidental alarm setting. 

5.3.3 Cancelling a WC call /WC assist call 

Cancel switch L200/WC 

Call switch with 

cancel switch L200/WC 

1 Cancel switch (grey) 

for cancelling WC calls and WC assist calls 

2 Light (red) 

lit brightly when a call has been raised which needs to be 

cancelled using this switch. 



WC calls and WC assist calls are not automatically cancelled by 

switching off the staff presence. The grey cancel button needs 

to be pressed to cancel these calls. 


5.4 Watching fault displays 

Nursing staff 

The EccoLine L200 system is protected against faults thanks to 

a high degree of safety devices. However, faults may still occur 

in the call system, which may mean that calls cannot be raised 

from all the rooms. 

If a ComStation L200 is being operated, this will inform the user 

immediately of faults in the call system (see page 42ff). 

In systems without a ComStation L200, faults can be displayed 

via other acoustic or optical devices. The universal interfaces 

L200 and the SMU L200 have error message outputs for this purpose. 

Notify your system administrator of which devices are displaying 

faults in the call system. Monitor these displays. 

Danger! When a fault is displayed, inform the system administrator 

immediately so that the fault can be rectified. 


Nursing staff 

32 

5.5 Cleaning and disinfecting the 

devices 

5.5.1 Cleaning 

Basically, the devices can be cleaned with a moist tissue using 

diluted and residue-free household cleaners or detergents. 

Non residue-free cleaning fluids collect in the spaces between 

the buttons and the housing. 

Do not use harsh or abrasive cleaning material or scouring 

cream. 

When cleaning, do not touch any electrical contacts. 

Housings are not water-proof. Therefore, do not immerse any 

housing into water or cleaning solutions. 

When selecting a cleaning medium, the product properties on 

the next page should be considered. 

5.5.2 Disinfecting 

The devices of the nurse call system are suitable for moist wipe 

disinfection. 

Recommended medium for disinfecting, e.g. Dismozon pur 

(0.5%) from Bode Chemie, Hamburg, Germany. This oxygen− 

active surface cleaner and disinfectant features the comprehensive 

ingredient Magnesium monoperoxyphthalate hexahydrate 

(MMPP). Before using the disinfectant, read the manufacturer’s 

instructions. 

When disinfecting, do not come into contact with the electrical 

contacts. 

Housings are not water-proof. Therefore, do not immerse any 

housing into water. 

Comply with the applicable directives for hygiene at the hospital. 

When selecting a disinfecting medium, the product properties on 

the next page should be considered. 


5.5.3 Product materials 

Devices made of non-transparent plastics 

Nursing staff 

The housings for the majority of the equipment (switches, pear 

push switches, connection sockets) of the nurse call system are 

made from the user-friendly plastic ABS. 

ABS features a good resistance against dilute organic and inorganic 

acids, lyes, saline solutions as well as against most animal 

and vegetable fats and oils. 

However, concentrated mineral acids, aromatic hydrocarbons, 

hydrogen chlorides, esters, ether and ketones are aggressive for 

ABS. Therefore, do not use any cleaning or disinfecting media 

which contain the before-mentioned ingredients. 

The buttons at the ComStation L200 are designed as robust 

membrane keyboards made from polyurethane. Cleaning can 

be effected with any cleaning medium which is also suitable for 

ABS material. Do not use any cleaning agent which contains isopropanol. 

This ingredient may damage the membrane. 

Devices made of transparent plastics 

The nurse-call terminals L200 and the terminals L200 and all signal 

lamps are made from transparent polycarbonate. 

This polycarbonate is resistant against dilute acids, oils and 

ethanol. However, polycarbonate is not resistant against lye solutions, 

concentrated acids, hydrogen chlorides, aromatic hydrocarbons 

and methanol. 

Corridor display Alpha 11 

The housings of the corridor display Alpha 11 is made from aluminium. 

Simple wiping with a damp cloth using a dilute household 

cleaner will suffice. Do not use a dry cloth. This may lead to 

the accumulation of static electricity which in turn could damage 

the corridor display units. 

The display’s front window is made from acrylic glass. This 

acrylic material features good resistance against dilute acids, 

lyes, saline solutions as well as against mineral oils. However, 

concentrated acids and lyes, aromatic hydrocarbons, hydrogen 

chlorides, esters, ether and ketones may damage the acrylic 

glass. Recommended cleaning agents for the acrylic glass are 

warm water with dishwasher detergent or anti-static plastic 

cleaning agents and the use of a soft cloth. Do not clean acrylic 

glass with a glass cleaners such as Sidolin or other special 

cleaners. 


Nursing staff 

34 

 

Note! The information is based on our current knowledge and 

experience. Users, therefore, are not relieved from the need for 

individual tests considering the host of possible effects from the 

use of any specific cleaning medium. As such, Tunstall shall not 

assume any legal responsibility for a specific application when 

using the before-mentioned cleaning methods and media. 


6 


This chapter contains the following sections: 


This section covers the ComStation L200, its display, its buttons 

and the main window. 

Logging on and off 

Find out here how to log on and off in the ComStation L200. 

If “Fault” is displayed... 

... you need to react immediately. To find out how to do this, read 

this section. 

Handling calls 

The procedure for handling calls is given in this section. 

Ward coupling 

If you have the relevant option set up, wards can be coupled, e.g. 

in quiet periods. The procedure for ward coupling and how to decouple 

the wards, is given in this section. 

Activating a shift 

If shifts have been set up to organise your ward operations, you 

need to read this section. You will find out how to activate a shift. 

Setting the ComStation L200 

The procedures for setting the volume, time, date and display 

contrast for the ComStation L200 are given in this section. 

What to do, if... 

If problems occur during your work, please refer to this section. 



36 

6.1 ComStation L200 

The ComStation L200 is a display panel for the ward nurse 

station. A ward is handled by the ComStation L200. 

In the following cases, the area handled is not identical to the 

ward: 

Ward coupling (see page 50ff) 

Shift operation (see page 54ff) 

The ComStation L200 is positioned on a table or fixed to the wall 

in the ward nurse station. 


6.1.1 The display 

2 

1 

3 

1 1 

 

1 List continuation display 

2 List left 

3 Title bar 

4 List right 

5 Menu 

11:46:25 


Note! The list continuation display is dark when the list is moved 

downwards (bottom field) or upwards (top field). 


4 

1 

5


38 

6.1.2 The buttons 

ComStation 1 

* Assist call R 0108 

* Call R 0104 

Call R 0103 

Call R 0107 

Call R 0109 

Log off System Program 

PR1 R 0107 

PR1 R 0108 

PR1 R 0101 

PR1 R 0102 

1 Function buttons 

for selecting the relevant list field. 

2 Menu buttons 

for selecting the relevant menu option. 

3 Automatic button 

For the automatic acknowledgement of the most urgent call. 

For returning to the main window when you are in a different 

menu. The most urgent call is also acknowledged at the same 

time. 

4 Navigation buttons 

For moving between selection options on the display. 

For moving through lists when the list continuation display is 

dark. 


6.1.3 The main window 

3 

2 

1 


The main window is displayed once you have logged on to the 

device. 

ComStation 1 

1 1 


* Call R 0104 

Call R 0103 

Call R 0107 

Call R 0109 


PR1 R 0107 

PR1 R 0108 

PR1 R 0101 

PR1 R 0102 

1 List continuation display 

The field is dark when the list is moved downwards (bottom field) 

or upwards (top field). Move through the list using the navigation 

buttons. 

2 Call list 

The calls from the rooms connected are displayed. Fresh calls 

are identified using an asterisk (*). The function buttons next to 

the list fields can be used to acknowledge the calls. 

3 Title bar 

From left to right: 

Menu level: if you are not in the main window. 

Function display: 

ComStation 1 (...8): The figure gives the number of the 

ComStation L200. 

Fault: Fault in the call system. 

WIC: This ward is coupled to other wards. 

S1 (...8).: Shift 1 (...8) is active. 

Clock 

4 Presence list 

The presence messages (PR1) for the connected rooms are displayed 

in the order of their appearance. The oldest message will 

be at the top. 

5 Menu 

The menu buttons can be used to select the menu options. 


4 

1 

5


40 

6.2 Logging on / off 

Before you can start working on the ComStation L200 you need 

to log on. When you leave the ComStation L200, you need to log 

off. 

6.2.1 Logging on 

The ComStation L200 is always switched on. Before you log on, 

you will see the following window in the display: 

Log on 

ComStation 1 11:50:52 

Press ”Log on“. 

You are now logged on. The main window for the ComStation 

L200 will appear. The green field in the room signal lamp will 

be on to indicate that the ComStation L200 is occupied. 

Screensaver 

If no button is pressed for 10 minutes, a screensaver will be 

switched on and the display goes dark. Press any button to 

switch the screensaver off again. 


6.2.2 Logging off 


Each time you leave the ComStation L200, you should log off. 

The calls for your ComStation L200 will then be displayed on the 

ward signal devices. 

If you do not log off when leaving the ComStation L200, the calls 

will be displayed on the ward signal devices after 30 seconds 

(call forwarding). 

How to log off: 

Press “Log off” in the main ComStation L200 window. 


The following menu will appear: 

Back Off 

Press ”Off“. 


You are now logged off. The window for another logon will be 

displayed (see page 40). The green field in the room signal 

lamp will go out to indicate that the ComStation L200 is unoccupied. 



42 

6.3 If “Fault” is displayed... 

 

Fault! 

Log off 

Fault 11:45:25 

System Program 

Note! If “Fault RX” is displayed, read the section on page 44. 

If ”Fault” appears in the title bar, you need to take action immediately. 

There is a fault in the call system. This means it may be that calls 

can no longer be raised from all the rooms. 

The fault will also be indicated acoustically in that you will hear 

the tone sequence “1 second tone − 20 seconds pause” being 

repeated. 

You must therefore react immediately: 


Press “System“. 


Back Set Config Service Info 

Press ”Info“. 




Back ComStation WCU Fault 

Press ”Fault“. 

All rooms with faults will be displayed. 

The acoustic fault indication will be switched off. 

Fault 

Back 

R 0101 (01) A 

R 0103 (03) A 

R 0104 (04) A 

Fault 11:45:30 

The information has the following important meanings for the 

system administrator: 

R 0101 (01) A 

A: Room is active 

No A: Room is inactive. 

Address 

Room number (max. 6 figures) 

Inform a system administrator of the fault. The technician will 

then rectify the fault. 

Press “Back” until the main window appears. 

The main window will be back on the screen. You can continue 

your work. 



44 

Acoustic fault indication 

The acoustic fault indication is sounded when a new fault occurs. 

The acoustic fault indication is switched off when the fault has 

been rectified or when you have displayed the faults as described. 

In the second case, the acoustic fault indication will be 

switched off although the fault has not yet been rectified! 

6.3.1 If “Fault RX” is displayed... 

If ”Fault RX” appears in the title bar, you need to take action 

immediately. 

A problem has occurred in the data transfer to or from your 

ComStation L200. 

The fault will also be indicated acoustically in that you will hear 

the tone sequence “1 second tone − 20 seconds pause” being 

repeated. 

You must therefore react immediately: 

Press the Automatic button. 

The ComStation L200 will be initialised, thus correcting the 

fault. You can continue your work. 


6.4 Handling calls 

6.4.1 Call display 


The calls from the connected rooms are displayed on the lefthand 

side of the main window in the call list – along with details 

on the call category and room number. 


* Call R 0104 

Call R 0103 


Call list 

ComStation 1 

Call R 0107 

PR1 R 0107 

PR1 R 0108 

PR1 R 0101 

PR1 R 0102 

Call R 0109 PR1 R 0117 

11:45:30 

The calls are sorted by call category – in other words, the priority 

level. The most urgent call will be at the top. 

This means that emergency calls will be at the top, followed by 

assist calls and then calls at the bottom. The oldest call will be at 

the top within the call categories. 

The call category of a call can be determined acoustically: 

Call 

1 second tone − 10 seconds pause... 

Assist call 

1 second tone − 1 second pause... 

Emergency call 

0.3 second tone − 0.3 second pause... 

The more urgent the call, the faster the sequence of tones. 



46 

 

If there are multiple calls, only the most important call can be 

heard. 

Note! The acoustic call display is especially important if you do 

not have the main window on the display. Calls are then indicated 

visually rather than just acoustically. 

Call category What you hear Call type 

Emergency call Fast sequence of tones Emergency call 

Assist call Medium sequence of 

tones 

WC assist call 

Call Slow sequence of tones WC call 

Staff assist call 1 

Patient call 

Fresh calls are identified using an asterisk (*). 

The call type of an incoming call is given when you acknowledge 

the call and the call window is displayed: 

1 Call location 

2 Presence 

3 Call type 

4 Bed-no. 

Back 

Room 0108 

PR1 


Bed 4 


PR1 R 0107 

PR1 R 0108 

PR1 R 0101 

PR1 R 0102 

PR1 R 0117 

Once you have acknowledged the call, the call is known as an 

acknowledged call. Beforehand it would have been called a fresh 



call. Acknowledged calls are displayed in the call list underneath 

the fresh calls. Acknowledged calls are not indicated acoustically. 

6.4.2 Acknowledging calls 

Calls are displayed in the call list. Fresh calls are identified using 

an asterisk. The most urgent call is at the top of the call list. You 

will hear the call tones for the most urgent call. 

Acknowledge the call. You have two options available for 

doing this: 

Press the function button next to the call required, 

or 

press the Automatic button. This will automatically acknowledge 

the call at the top of the call list. 

E.g 

. 


* Call R 0104 

Call R 0103 

Call R 0107 


Logging off System Program 

PR1 R 0107 

PR1 R 0108 

PR1 R 0101 

PR1 R 0102 

Call R 0109 PR1 R 0117 

Function button or Automatic button 



48 

The call window appears: 

Room 0108 

PR1 


Bed 4 

Close the call window 


PR1 R 0107 

PR1 R 0108 

PR1 R 0101 

PR1 R 0102 

PR1 R 0117 

Back + − 

When you have read the information in the call window, press 

“Back”. 

The call window disappears. The call appears in the call list 

with the acknowledged calls. 

The call window can be opened again at any time by pressing 

the function button for the call. 

Obtaining staff assistance 

If you need additional staff to assist: 

Take a look in the PR list to see where the other nursing staff 

are located. 

Helping the caller 

Go to the call location. 

Press the presence button on entering the room. 

The presence will be switched on. 

Take care of the person seeking help. 

Once you have helped the person, the call needs to be cancelled. 

This normally happens automatically when you switch 



off the staff presence. In WCs, press the grey cancel button 

to cancel the call. 

Note! Only acknowledged calls can be cancelled. 

When you leave the room, switch off the presence by pressing 

the presence button again. 

The person seeking help has received the relevant assistance. 

The call is cancelled, all call signals have been switched 

off. 



50 

6.5 Ward coupling 

 

 

You only need to read this section if you have ward coupling set 

up on your system. Find out the relevant information from your 

system administrator. 

You will normally only be looking after the rooms in your ward on 

the ComStation L200. If necessary – e.g. in quiet periods – multiple 

wards can be coupled together. 

All calls and staff presences in the coupled area are displayed on 

the signal devices in that area. 

Ward coupling can be set either by you, by another ComStation 

L200, or automatically. 

Note! Ward can be coupled automatically if a certain call category 

(e.g. emergency call) has been raised. Ask your system 

administrator whether this variant has been set up in your establishment. 

Whilst two or more wards are coupled, you will see “WIC” in the 

title bar on the display. 

Log off 

ComStation 1 WIC 11:45:25 

You are coupled to other 

wards 

System Program 

Note! Ward coupling cancels shifts (see page 54ff). This means 

that if a shift was set up, it will be deactivated. The ward is no 

longer divided into zones. 



Your system administrator has set a maximum of eight ward 

coupling programs (WIC programs) from which you can choose. 

Each WIC program involves the coupling of specific wards. 

Ask your system administrator which wards are coupled in which 

programs, and note the following: 

WIC Program A 

WIC Program B 

WIC Program C 

WIC Program D 

WIC Program E 

WIC Program F 

WIC Program G 

WIC Program H 

Coupled Wards: 

You can activate these programs. Further WIC programs may be 

active at the same time, which you cannot influence. If a program 

is active, the respective wards are coupled. 



52 

6.5.1 Activating / deactivating WIC programs 

How to activate an inactive WIC program or to deactivate an active 

WIC program 


Press “Program“. 


Back WIC Shift Swing room 

Press ”WIC“. 

The WIC programs (8 maximum) will be displayed. 

WIC 

WIC program A 

WIC program B 

WIC program C 

WIC program D 

WIC program E 

Back 


WIC program F 

WIC program G 

WIC program H 

Active WIC programs have a dark background. These have 

been activated either by you or by another ComStation L200. 

Inactive WIC programs have no dark background. 

You can activate or deactivate WIC programs. 

If you want to activate an inactive WIC program, press the 

function button, so that the program gets a dark background. 

The WIC program is activated immediately. 



If you want to deactivate an active WIC program, press the 

function button, so that the dark background of the program 

disappears. The WIC program is deactivated immediately. 


The main window will be back on the screen. If there is still a 

WIC program active, the title bar will display “WIC”. 


WIC 



54 

6.6 Activating a shift 

 

You only need to read this section if you have shifts set up on your 

system. Find out the relevant information from your system administrator. 

To provide support for zone nursing, Tunstall has developed the 

concept of zones and shifts: 

Zone 

A zone is part of a ward within which calls (and presences) are 

displayed. Calls raised within the zone are not displayed in the 

rest of the ward. Specific staff are normally responsible for a 

zone. 

Note! Rooms with terminals and ComStation L200s can be allocated 

to zones. Additional call devices in the corridor (connected 

via universal interface) belong to all zones. 

Shift 

The zones specified in a ward are not permanent. The division 

into zones can be changed. Each division of the ward into zones 

is known as a “shift”. 

A shift is the division of a ward in a maximum of 8 zones. In this 

process, the zones may vary, i.e. all rooms can belong to more 

than one zone. 

A maximum of 8 shifts can be specified for each ward. Which of 

the shifts is active is selected on the ComStation L200. 


Example 

Shift 1 

Zone 1 

Shift 2 

Zone 1 Zone 2 

Shift 3 

Zone 3 

Zone 1 Zone 2 




Find out from your system administrator how the shifts are specified on your ward. Enter 

the room numbers into the following table. If there are more zones or shifts in your ward 

than are provided for in the table, create your own table. 

56 

Shift 1 

Shift 2 

Shift 3 

Shift 4 

Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Zone 6 


6.6.1 Activating a shift 

How to activate a shift: 


Press “Program“. 


Back WIC Shift Swing room 


Press ”Shift“. 

The shifts available for selection in your ward will be displayed. 

Shift 

Back 

Shift 1 

Shift 2 

Shift 3 

Shift 4 

Shift 5 


Shift 6 

Shift 7 

Shift 8 

When a shift is active, it will have a dark background. 

If a shift has a dark background, press the function button for 

it. 

The shift will no longer have a dark background and is therefore 

inactive. 

Press the function button for the shift you want to activate. 



58 

 

The shift has a dark background, and is therefore active. 


The main window will be back on the screen. The shift is active. 

The active shift will be entered in the title bar. 

ComStation 1 S3 11:46:01 

Note! Ward coupling (see page 50ff) reverses shift settings. This 

means that if a shift was active, it will be deactivated. The ward 

is no longer divided into zones. The title bar will display “WIC”. 

6.6.2 Deactivating shifts 

You want to deactivate all the shifts, and you don’t want the ward 

to be divided into zones. 

Proceed as described in the previous section. But do not activate 

a new shift once the active shift has been switched off. 



6.7 Setting the ComStation L200 

 

The following values can be set on the ComStation L200: 

Volume (of the buzzer) 

Time (for the entire call system) 

Date (for the entire call system) 

Contrast for the display 

Note! Please note that the time and date setting applies not just 

to your ComStation L200 but for the entire call system. 

Proceed as follows: 




Back Set Config Service Info 

Press ”Set“. 


Back Volume Time Date Contrast 

Press “Volume”, “Time”, “Date” or “Contrast” depending on 

the setting you want to change. 

The settings window will be displayed. 



60 

Volume 

Buzzer 

New time 

New date 

Contrast 

Back Set + − 

The menu buttons “+” and “−” are used to set the values. 


The value has been set. 



6.8 What to do, if... 


Problem Possible cause Remedy 

ComStation L200 is no longer A power plug has become dis- Insert the plug and log on again. 

reacting 

connected. 

Display is dark. The screensaver has been activated. 

Press any button. 

The following will appear on the The ComStation L200 is not op- Call the system administrator 

display: Fault, no connection to erational because there is no immediately. Ensure that the pa- 

WCU. An acoustic fault indica- connection to the ward control tients/residents are still receiving 

tion will be sounded. 

unit (WCU L200). 

optimum care. Monitor the display 

on other signal devices. 

Danger! If the problem has not been resolved using the 

measures given, inform a system administrator. 



62 


7 

System 

administrator 

Danger! Ensure that the calls in the call system are always 

handled. If the ComStation L200 is occupied by a system administrator, 

the nursing staff must monitor the other signal devices 

to the call display. 

This chapter assumes that you have read the previous chapter 

carefully and that you are familiar with the functions described. 

The ComStation L200 and the ward control unit WCU L200 will 

have been configured according to the requirements of your establishment 

when the call system was set up. However, it may be 

that you want to change the configuration. There are various 

ways of doing this, which are described in this chapter. 

These configuration changes are carried out using a ComStation 

L200. The configuration menu for the ComStation L200 is protected 

by a password which should only be known to you as the 

system administrator. 

The following section covers information required for the configuration. 

The configuration steps are then described in detail. 


System administrator 

64 

7.1 Basic knowledge on this 

chapter 

7.1.1 Addresses 

 

The data in the call system is managed using addresses. A maximum 

of 92 addresses can be assigned on each ward. The following 

devices have addresses: 


and the variant nurse call terminal L200/D 

The terminal contains the electronics for operating a 

room. The integrated room signal lamp is used to 

display calls and staff presence in the relevant room. 

Terminal L200 

and the variant terminal L200/D 

The terminal contains the electronics for operating a 

room. 


In the nurse station for displaying calls, staff presence 

and faults. Options for call acknowledgement, ward 

coupling, shift activation, swing room allocation, configuration. 

Universal interface 

Depending on the operating mode set, for connecting 

group signal lamps, direction signal lamps, corridor 

displays and external call devices. 

Note! For the sake of simplicity, all the terminals (nurse call terminal 

L200, nurse call terminal L200/D, terminal L200, terminal 

L200/D) will be referred to as just terminal in the following section. 

Each address must only be occupied once in the ward. The call 

system identifies the device by its unique address. The addresses 

cannot be freely assigned. The following sectors are 

fixed: 

Address can be occupied with 

1 to 63 Terminals (= rooms) 

65 to 72 ComStation L200 

80 to 92 Universal interfaces 


Addresses for terminals = room address 


Each room connected to the call system is fitted with a terminal. 

For this reason, the address of the terminal is also known as the 

room address. 

The address of a terminal is set on a 10-pole coding switch on 

the board. 

1 2 4 8 16 32 

Room address 

Factory setting: Address 1 

ATTENTION: Do not change 

coding switches 8 and 1! 

Factory setting. 

Fig. 1: Terminal 


ON, if display combination L200 is connected 

Lamp test 

ON 

OFF 

There are 63 addresses for terminals available in each ward, i.e. 

a maximum of 63 rooms can be connected.


66 

ComStation address 

Each ComStation L200 has an address. This address is saved 

in the ComStation L200 software and can be changed using the 

setting on the ComStation L200. There are 8 addresses available 

for the ComStation L200 on each ward. 

To make things easier, the ComStation display is used to display 

and set the ComStation number and not the ComStation address. 

The ComStation address is calculated from the ComStation 

number: 

ComStation address = ComStation no. + 64 

ComStation 1 


Fig. 2: ComStation L200 

ComStation number 

The procedure for setting the ComStation number and therefore 

also the ComStation address is given on page 77f. 


Addresses for universal interfaces 


Universal interfaces can be used to connect group signal lamps, 

direction signal lamps, corridor displays or external call devices 

to the NewLine L200 system. Depending on the device connected, 

a different number needs to be set on the universal interface 

10-pole coding switch. 

This universal interface number is used indirectly to set the address 

for the universal interface and the type of connected devices. 

ATTENTION: Do not change coding 

switches 5, 8 and 10! Factory setting. 

Fig. 3: Universal interface 

1 2 4 8 

Number of the 

universal 

interface 

Inputs (OFF = Normally open contact, ON = Normally closed contact) 

OFF = if corridor display Alpha 11 is connected. 


Lamp test


68 


Number Address Connected devices 

1 80 External call devices, 

Collective displays, corridor 

display 

2 81 Group signal lamp 1 

Group signal lamp 2 











6 85 Direction signal lamp 1 

Direction signal lamp 2 























Factory setting: Universal interface number 1 (1 = ON) 

Lamp test ON = 9, Lamp test OFF = 9 

Coding switches 5, 8, 10 are factory-set, do not change! 


7.1.2 Configuration 


The ward control unit WCU L200 controls all the call system 

functions in the ward. It is installed in a floor distributing frame or 

an installation room. 

All parameters for the ward are saved in the WCU L200, e.g.: Interface 

settings, call type definitions, call category definitions, 

coupling programs for the ward, shifts, room numbers, ComStation 

numbers, address activation. 

These parameters have been set according to the requirements 

in your establishment. Some of these parameters can be 

changed if necessary, i.e. reset: 

Activating addresses 

Setting room numbers 

Setting up ward coupling programs 

Setting up shifts 



70 

7.2 Initialising the ComStation L200 

 

The data used by the ComStation L200 in operation are saved 

in the WCU L200. In order to have the data from the WCU L200 

available at the ComStation L200, it needs to download the data 

from the WCU L200. This process is known as “initialising the 

ComStation L200”. 

WCU L200 WCU L200 saves all the data for the ward. 

Initialising the ComStation L200: 

The ComStation L200 downloads the data from the WCU. 

ComStation L200 uses the data in operation 

The ComStation L200 is automatically initialised if the ComStation 

L200 or the WCU L200 is connected to the power supply. 

There are also situations where the ComStation L200 needs to 

be initialised. 

Example: 

There are multiple ComStations L200 in your ward. You have 

made changes to the configuration. The new data is available in 

the WCU L200 and the “ComStation configuration”. The data is 

not yet available on the other ComStation L200 in the ward. You 

need to initialise the other ComStations L200 in succession so 

that they download the new data. 

Note! If you need to initialise the ComStation L200 using the activities 

described in this manual, this will be indicated in the text. 

How to initialise a ComStation: 


Press ”Config“. 

Press ”Init CS“. 

The ComStation L200 will be initialised. The following will 

appear on the display: 


Initialisation 

Please wait 


The current WCU L200 data is available on the ComStation 

L200. 



72 

7.3 Switching addresses to 

active/inactive 

Each terminal (= room), each ComStation L200 and each universal 

interface on the ward has a unique address which is occupied 

only once on the ward (see page 64ff). 

Each address issued on the ward must be active. When the address 

is active, the room/ComStation L200/universal interface 

will be monitored for faults. 

Addresses not issued on the ward must be switched to inactive. 

Otherwise, a fault will be displayed. 

Proceed as follows to switch an address to active or inactive: 



Press ”Init“. 

The logon window for the configuration menu will be displayed. 

Enter your password by pressing the function buttons with the 

relevant characters in order. 

Press “R-Config”. 

Press ”Status“. 

All addresses which can be issued on the ward will be displayed: 

E.g 

. 

Status 

Back 

R 0101 (01) A 

R 0102 (02) A 

R 0103 (03) A 

R 0104 (04) A 

R 0105 (05) A 


R 0106 (06) A 

R 0107 (07) A 

R 0108 (08) A 

R 0108 (08) A 

R 0108 (08) A 


Active addresses are identified with an “A”. 

Inactive addresses are not marked. 


Note! If there are swing rooms set up in your establishment, SO 

or SI may be displayed instead of A. These entries cannot be 

changed in this menu. For further information about swing rooms 

please contact Tunstall GmbH. 

Press the function button for an address to toggle between active 

and inactive. 

Switch the addresses issued on the ward to active. Switch the 

addresses not issued on the ward to inactive. 

Addresses with “A” are active. Addresses with no “A” are inactive. 


Initialise the remaining ComStations L200 in your ward, as described 

in the section “Initialising ComStation L200” (page 

64ff). 

The settings you have made are available on all ComStations 

L200 in your ward. 



74 

7.4 Setting room numbers 

 

 

Each address has a number. As most addresses are occupied 

by terminals, the numbers are normally the room numbers. 

These room numbers are set on the ComStation L200. The room 

number is displayed during ward operation on the ComStation 

L200 display, on the corridor display Alpha 11 and on the corridor 

display L200. 

Note! The “room number” is not identical to the ComStation 

number (see page 66) or to the universal interface number (see 

page 67). 

R 0101 (01) A 

Address 

A: Room is active 

No A: Room is inactive 

Room number (max. 6 figures) 

There is a maximum of 6 figures for entering the room number. 

The room number must consist of numbers, letters and special 

characters. It is displayed on the ComStation L200 in this form 

in ward operation. 


* Call R 0104 

Room number 

PR1 R 0107 

PR1 R 0108 

Note! The corridor display L200 only displays the first four digits 

of the room number. Letters and special characters are not displayed 

at all. 

Proceed as follows to set a room number: 










Press ”Room“. 

All addresses in ward are displayed: 

E.g 

. 

Room 

Back 

R 0101 (01) A 

R 0102 (02) A 

R 0103 (03) A 

R 0104 (04) A 

R 0105 (05) A 


R 0106 (06) A 

R 0107 (07) A 

R 0108 (08) A 

R 0108 (08) A 

R 0108 (08) A 

Press the function button for the address required. 

A window with the parameters for the address will be displayed: 

Room 

R 0101 (01) A 

Address 3 

R 0102 (02) A 

Status 

Back 

Number 

R 0103 (03) A 

Ward SR 

R 0104 Address (04) ASR 

R 0105 (05) A 


R 0106 (06) A 

R 0107 (07) A 

0ctive Active 

R 0108 (08) A 

R 0108 (08) A 

R 0108 (08) A 

Set Delete + − 



76 

 

The “up/down” navigation buttons are used to change the row. 

The “left/right” navigation buttons are used to change the digit of 

the room number. 

“+” and “−” are used to set the value. 

“Delete” can be used to change the digits in the room number to 

spaces. 

Note! The “Status” field can be used to set “Active” if you want 

to switch the address to active at the same time. Another option 

for switching addresses to active is described on page 72ff. 

Enter the room number into the “Number” field (max. 6 figures 

consisting of digits, letters and special characters). 

The fields “Ward SR” and “Address SR” relate to swing rooms. 

(If swing rooms are installed in your system please contact 

Tunstall GmbH for more information) Do not enter anything here. 

Press “Set” to set the new values. (If you press “Back”, the 

window will be closed without the values being saved) 

When the address has been switched to active, it will be active. 

The room number has been set. It is displayed on the 

ComStation L200 display during operation. 


Initialise the remaining ComStation L200s in your ward, as described 


64ff). 





7.5 Setting the ComStation number 

(and ComStation address) 

A maximum of 8 ComStations L200 can be set up for each ward. 

Each of these ComStations L200 has a number between 1 and 

8. This number is displayed on the ComStation display during 

operation. 

ComStation number 


The ComStation L200 is used to set the ComStation address at 

the same time. The ComStation address is calculated from the 

ComStation number: 

ComStation address = ComStation no. + 64 

Example: 

ComStation L200 number 3 will have the address 67. 

The ComStation address and the ComStation number for a 

ComStation L200 are set at the same time using the following 

procedure: 







Press ”Config 1“. 

Press “CS-No.” 

The settings window for the ComStation number will appear. 



78 

New ComStation number 

Back Set + − 

The menu buttons “+” and “−” are used to set the value for the 

ComStation number. The address is automatically the total of 

the ComStation number and 64. 


The ComStation number (and indirectly the ComStation address) 

is set. 


The new ComStation number will appear in the title bar for the 

ComStation. 


7.6 Setting up ward coupling 

programs 


First read page 50ff: “Ward coupling”. 

The system management unit SMU L200 coordinates the interaction 

of all the ward control units WCU L200 in the building. A 

maximum of 32 WIC programs will have been saved in the SMU 

L200 when the call system was installed. Eight of these WIC programs 

can be selected to make them available to the nursing 

staff in your ward. The eight programs selected are assigned the 

designations A to H. 

The nursing staff can activate one of these programs as required. 

The 32 WIC programs are available to all wards. The WIC programs 

A to H on the individual wards can therefore be assigned 

differently. 

Example for the allocation of the 32 WIC programs to the wards: 

WIC programs Ward on port 1 Ward on port 2 Ward on port 3 Ward on port 4 

01 

02 

03 D 

04 B 

05 

06 A A 

07 

08 B 

09 

10 

11 

12 

13 D A 

14 

15 B 

16 A 

17 

18 

19 

20 

21 B 

22 

23 

24 

25 C 

26 

27 C C 

28 

29 

30 C B 

31 

32 D 



80 

How to set up the 8 WIC programs for your ward: 








Press ”WIC“. 

The window for setting up the WIC programs will appear: 

K-Init K1 

Back 


WIC 

WIC program A 

WIC program B 

WIC program C 

WIC program D 

WIC program E 

WIC program F 

WIC program G 

WIC program H 

Set Delete + − 

Set up the 8 WIC programs by setting the number of the relevant 

WIC program on the SMU L200. 

You can move between rows using the navigation buttons. 

“+” and “−” are used to set the value. 

“Delete” is used to reset all the values to “0”. 

Press “Set” to set the new values. (If you press “Back”, the 

window will be closed without the values being saved) 

The WIC programs are set for your ward. The nursing staff 

can activate them as necessary (see page 50ff). 


Initialise the remaining ComStations L200 in your ward, as described 


64ff). 







82 

7.7 Setting shifts 

First read page 54ff. “Activating a shift”. 

Do you want to set up shifts which the nursing staff can activate? 

You can set up a maximum of 8 shifts. A maximum of 8 zones can 

be set up in each shift. The zones in a shift may intersect, i.e. the 

rooms may belong to more than one zone. You need to allocate 

each room to at least one zone. This is because calls from unallocated 

rooms will not be displayed. 

Proceed as follows to set up a shift: 








Press ”Zone“. 

The 8 possible shifts will be displayed: 

E.g 

. 

R-Config 

Back 

Shift 1 

Shift 2 

Shift 3 

Shift 4 

Shift 5 


Shift 6 

Shift 7 

Shift 8 

Press the function button for the shift you want to set up. 

The window for setting up shifts will be displayed. 


S:3 

Back 

Zone 1 

Zone 2 

Zone 3 

Zone 4 

Zone 5 


Zone 6 

Zone 7 

Zone 8 

Shift 3 


Then set up the zones for the shift in succession and switch the 

shift to active. To find out how to do this, read the next few sections. 

Setting up zones 

In the window for setting up shifts, press the function button 

for the zone you want to set up. 

The window for setting up zones will be displayed. 

S:3 R:1 

Back 

R 0101 (01) A 

R 0102 (02) 

R 0103 (03) 

R 0104 (04) 

R 0105 (05) 


R 0106 (06) 

R 0107 (07) 

R 0108 (08) 

R 0109 (09) 

R 0110 (10) 



84 

 

All addresses in the ward will be displayed. The addresses 01 to 

63 are rooms (terminals). The addresses 65 to 72 are ComStation 

L200. The remaining addresses cannot be allocated to 

zones. 

R 0101 (01) A 

A: Room is active, 

i.e. it belongs to the zone 

No A: Room is inactive 

i.e. it does not belong to the zone 

Address 

Room number 

Press the function buttons for all rooms and ComStation L200 

to be included in the zone so that they are marked with an “A”. 

Pressing the function button again will reverse this allocation. 

Danger! Calls from rooms not allocated to any zones will not be 

displayed. It is therefore essential to allocate each room to a 

zone. 

Note! Please note: If there is a ComStation L200 and a terminal 

in a room, the addresses for the room (terminal) and the ComStation 

L200 need to be allocated. 

Once all the rooms and ComStation L200 for the ward have 

been set up, press “Set”. 

If you press “Back”, the window will be closed with the old settings. 

The zone has been set up. The window for setting up shifts will 

be displayed again. 

Set up all the zones in the shift in succession using the same 

method described. Then switch the shift to active, as described 

in the next section. 

Activating a shift 

In order for a shift to be available to the nursing staff for selection, 

the shift needs to be switched to active. 

Please note that this activation process is not identical to the process 

for activating the shift by the nursing staff. 

In the window for setting up the shift, press the function button 

for the shift, so that an “A” appears. 



The shift is active. It can now be selected by the nursing staff 

(see page 54ff). 

S:3 

Back 

Zone 1 

Zone 2 

Zone 3 

Zone 4 

Zone 5 


Zone 6 

Zone 7 

Zone 8 

Shift 3 A 


Initialise the remaining ComStations L200 in your ward, as 

described in the section “Initialising ComStation L200” 

(page 64ff). 





86 

7.8 Inquiry about software version 

The ComStation L200 and the ward control unit WCU L200 are 

controlled by software. If required, the number and the version 

of the software can be queried. 

Proceed as follows: 



Press “ComStation” for the ComStation L200. 

Press “WCU” for the ward control unit WCU L200. 

The version information required will be displayed. 

Back 

Tunstall GmbH 


Software: 74421000 

Version: 3.08 

Tunstall GmbH 

WCU 

Software: 7441000 

Version: 3.10 



7.9 Assign group signal lamps 


Groups signal lamps display the calls from other wards. Group 

signal lamps are connected to universal interfaces (73 3500 00) 

to do this. A maximum of 2 group signal lamps can be connected 

to each universal interface: 

Group signal 

lamp no. X 

Group signal 

lamp no. Y 

to the rooms 


Each group signal lamp on the ward has a unique number produced 

from its connection to the universal interface. 

Universal interface Group signal lamp 

Number Address Connection Number Connection 

2 81 

RL (1) 

AWL (2) 

WC-L (3) 

TON (4) 

1 

2 

Call (red) 

Presence (green) 

Call (red) 


3 82 

RL (1) 

AWL (2) 

WC-L (3) 

TON (4) 

3 

4 

Call (red) 


Call (red) 


4 83 

RL (1) 

AWL (2) 

WC-L (3) 

TON (4) 

5 

6 

Call (red) 


Call (red) 


5 84 

RL (1) 

AWL (2) 

WC-L (3) 

TON (4) 

7 

8 

Call (red) 


Call (red) 


The ComStation L200 is used to allocate each group signal lamp 

to a ward (= port on the SMU L200). Proceed as follows: 





88 






Press “G-Lamps” 

The window for allocating the group signal lamps (= group 

lamps) will be displayed: 

Group lamps 

Group lamp 1 

Group lamp 2 

Group lamp 3 

Group lamp 4 

Group lamp 5 

Group lamp 6 

Group lamp 7 

Group lamp 8 

Back Set Delete + − 

0 

Port on the 

SMU L200 

(= ward number) 

The “up/down” navigation buttons are used to change the row. 

“+” and “−” are used to set the port number. 

“Delete- is used to reset all the port numbers to “0”. 


The group signal lamps are allocated. 



A 

A, 84 

About this manual, 3 

Acknowledged call, 7 , 46 

Acoustic fault indication, 42 , 44 

Active, 76 

active, 43 , 73 

Address, 43 , 75 

activation, 69 

Address SR, 76 

Address, 

switching to active, 72 

switching to inactive, 72 

Addresses, 64 

Assist call, 16 , 26 , 27 , 29 , 46 

Assist call,, tone sequence, 45 

Asterisk, 39 

Automatic button, 38 , 44 , 47 

B 

Back, 43 

Bed, 46 

Box, 5 

C 

Call, 26 , 27 , 46 , 84 

acknowledge, 24 , 29 

acknowledged, 26 , 27 , 29 

cancel, 24 , 29 

handling, 29 

Call ball, 20 , 30 

Call button, 20 , 21 , 22 , 25 

Call category, 45 

definition, 69 

Call cord, 20 , 30 

Call display, 26 , 45 

Call display,, acoustic, 45 

Call forwarding, 24 , 41 

Call list, 39 , 45 , 47 

Call location, 46 

Call switch, 20 

Call switch L200, 12 , 15 

Call switch with cancel switch L200/WC, 13 , 30 

Call system, 7 

Call tone, 24 , 27 , 28 , 45 

Call type, 46 

definition, 69 

Call window, 48 

closing, 48 

Call,, 16 

acknowledge, 7 , 47 

acknowledged, 7 , 39 , 46 

cancel, 7 , 48 , 49 

fresh, 7 , 39 , 46 , 47 

handling, 45 

Index 

Index 

raise, 21 

tone sequence, 45 

Cancel button, 16 , 29 , 30 , 49 

Cancel switch L200/WC, 13 , 15 , 30 

Cleaning, 32 

Cleaning NewLine L200 devices, 32 

Clock, 39 

Coding switch, 65 , 68 

Cold, 1 

ComStation address, 66 

ComStation L200, 1 , 4 , 11 , 23 , 24 , 28 , 31 , 35 

, 36 , 64 

Display, 37 

initialising, 70 

ComStation L200, 

buttons, 38 

fault, 42 

initialising, 73 , 76 , 80 , 85 

logging off, 41 

Logging on, 40 

main window, 39 

setting, 59 

Software, 86 

ComStation number, 69 

Config, 70 , 72 , 74 , 77 , 80 , 82 , 87 

Config 1, 77 , 80 , 88 

Configuration, 69 

Configuration menu, 63 , 72 , 74 , 77 , 80 , 82 , 88 

Connection socket ComStation, 14 

Connection socket L200, 14 , 15 , 22 

Connection sockets, 14 

Contrast, 59 

Cordless telephone, 17 

Corridor display Alpha 11, 10 , 15 , 27 

Corridor display L200, 68 

CS−No., 77 


D 

Damp, 1 

Damp environment, 1 

Danger sign, 5 

Date, 59 

Delete, 76 , 80 

Direction signal lamp, 10 , 27 

Direction signal lamp L200, 68 

Display, 28 

Contrast, 59 

Display combination L200, 11 , 12 , 25 , 28 

Dust, 1 

E 

EccoLine L200, 3 , 7 

EccoLine L200 system, 7 

Electromagnetic compatibility, 1

Index 

90 

Emergency button, 30 

Emergency call, 16 , 26 , 27 , 30 , 46 

Emergency call,, tone sequence, 45 

Emergency switch, 13 , 16 

External call devices, 68 

F 

Fault, 1 , 31 , 39 , 42 , 43 

Fault display, 31 

Fault monitoring, 72 

Fault RX, 42 

Fresh call, 7 , 47 

Function button, 38 , 47 , 57 

Function display, 39 

G 

General display, 68 

Geräte− und Kabelhalter, 21 

green, 26 

Green button, 25 

Grey button, 30 

Group signal lamp, 10 , 26 , 87 

Group signal lamp L200, 68 

H 

Heat, 1 

Helping the caller, 48 

Hospital care, 1 

Housing, 2 

I 

inactive, 43 , 73 

Info, 42 , 86 

Init, 72 , 74 , 77 , 80 , 82 , 88 

Init CS, 70 

Initialisation, 70 

Interface setting, 69 

L 

Level of knowledge, 1 

List continuation display, 37 , 38 , 39 

List left, 37 

List right, 37 

Logging off, 40 , 41 

Logging on, 40 

M 

Main window, 46 

Manual, Structure, 4 

Menu, 37 , 39 

Menu button, 38 , 39 

Menu level, 39 

N 

Navigation button, 38 , 39 , 76 

Nurse call terminal L200, 10 , 15 , 64 

Call display, 26 

Nurse call terminal L200/D , 64 

Nursing staff, 4 , 23 

O 

Obtaining staff assistance, 48 

Obtaining support, 29 

Off, 41 

P 

Password, 63 , 72 , 75 , 77 , 80 , 82 , 88 

Patient call, 16 , 46 

Patient units, 9 

Patients, 4 , 19 

Pear push switch, 1 , 15 , 21 

Pear push switch incl. call and light switch, 21 

Pear push switch incl. red call switch and yellow 

light switch, 9 

Pear push switch incl. two call switches, 21 

Pear push switch incl. two red call switches, 9 

Plug, 61 

Pneumatic call switch L200, 12 , 15 

Point, 5 

Pointing finger, 5 

PR list, 48 

PR1, 39 

Presence, 24 , 26 , 27 , 39 , 46 

Presence button, 25 , 29 , 48 

Presence message, meaning, 24 

Program, 52 , 57 

Pull cord call switch L200, 12 , 15 

R 

R−Config, 72 , 75 , 82 

Radio pager, 17 

Radio trigger, 17 

Range of switches, 12 

Reading light, 21 

red, 26 

Registering staff presence, 24 

Resident units, 9 

Residents, 4 , 19 

Room, 75 

Room address, 65 

Room number, 43 , 45 , 69 , 74 

Room numbers, setting, 69 

Room signal lamp, 15 , 24 , 41 

Call display, 26 

Room signal lamp, 2 sections, 10 

Room signal lamp, 3 sections, 10 

S 

S, 39 , 58 

Safety, 1 


Screensaver, 40 , 61 

Set, 59 , 60 , 76 , 78 , 80 , 84 , 88 

Shift, 36 , 50 , 54 , 57 , 69 

activating, 54 , 57 

deactivating, 58 

setting up, 69 , 82 

switching to active, 84 

Table, 56 

Shift operation, 8 

Smoke detector, 16 

SMU, 79 

Socket, 22 

Software 

Number, 86 

Version, 86 

Software version, 86 

Staff assist call, 16 , 24 , 29 , 46 

Staff presence combination L200, 10 , 12 , 15 , 25 

, 27 

Status, 72 , 76 

Structure of the manual, 4 

Sunlight, 2 

Supply cable, 1 , 61 

Swing room, 8 

System, 42 , 59 , 70 , 72 , 74 , 77 , 80 , 82 , 86 , 

87 

System add−ons, 17 

System administrator, 4 , 31 , 61 , 63 

System management unit SMU, 79 

T 

Technical alarm, 17 

Terminal L200, 64 , 65 

Terminal L200/D, 64 

Tick mark, 5 

Time, 27 , 59 

Title bar, 37 , 39 , 42 , 44 , 50 , 78 

Index 


U 

Universal interface, 64 

Address, 67 

Universal interface L200 

Address, 68 

Number, 68 

V 

Version, Software, 86 

Volume, 59 

W 

Ward coupling, 7 , 28 , 36 , 50 , 58 , 79 

according to call category, 50 

automatic, 50 

Ward coupling program, 69 

activating, 52 

deactivating, 52 

setting up, 69 , 79 

Ward nurse station, 36 

Ward SR, 76 

WC assist call, 16 , 46 

cancel, 30 

WC call, 16 , 46 

cancel, 30 

WCU L200, 61 , 63 , 69 , 70 

Software, 86 

Wet, 1 

white, 26 

WIC, 39 , 50 , 52 , 80 

WIC−Programm, 51 

Z 

Zone, 28 , 54 , 82 

setting up, 83 

Zone nursing, 54

Index 

92 


All the reassurance you need 

System EccoLine L200 − User Manual for the Ward, 00 8812 19 

t 

Tunstall GmbH, Orkotten 66, 48291 Telgte, Germany, Telephone: +49 25 04 / 7 01−0 

Facsimile: +49 25 04 / 7 01−499, www.tunstall.de, e-mail: info@tunstall.de 

QUALITY 

MANAGEMENT 

SYSTEM 

DQS−certified according to 

DIN EN ISO 9001:2000 

Reg.−No. 56386 

Reg.−No. 56386

System EccoLine L200 - User manual for the ward - Tunstall GmbH

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